Solve OBD car GPS tracker positioning / message / setting issues

● The OBD vehicle positioning device requires a SIM card to work. Thus, check if you have inserted a SIM card into the car tracker. If you have inserted a phone card into your OBD car tracker properly but it cannot locate, make sure that the SIM card has GPRS data and you could make a call with the card, or else, change another effective SIM card to fix position again.

● Change your phone to the local APN. Generally, the APN setting is in Wireless & Network. Use Xiaomi Mi 5S Plus 4G smartphone as an example, go to Settings - SIM cards & mobile networks in Network section, tap the SIM card name in SIM card settings, then you can see Access Point Names, choose a local APN or add new APN for your need.

● Place the OBD vehicle tracker at a place where your device can receive strong GPS signal (here is a reference for you: 8 Best ways to improve the accuracy of your GPS).

● Be sure that the order message is correct. Just read its user manual carefully and check if the message is something wrong.

● The OBD vehicle positioning device requires a SIM card to work. Thus, check if you have inserted a SIM card into the car tracker. If you have inserted a phone card into your OBD car tracker properly but it cannot locate, make sure that the SIM card has GPRS data and you could make a call with the card, or else, change another effective SIM card to fix position again.

● Change your phone to the local APN. Generally, the APN setting is in Wireless & Network. Use Xiaomi Mi 5S Plus 4G smartphone as an example, go to Settings - SIM cards & mobile networks in Network section, tap the SIM card name in SIM card settings, then you can see Access Point Names, choose a local APN or add new APN for your need.

● Place the OBD vehicle tracker at a place where your device can receive strong GPS signal (here is a reference for you: 8 Best ways to improve the accuracy of your GPS).

● If the car tracker doesn't locate after trying above solutions, you could send "FORMAT" message instruction to the SIM card inside the OBD vehicle tracker to restore it to factory settings.

Change the SIM card's APN to the local APN. Use Xiaomi smartphone as an example, go to Settings - SIM cards & mobile networks, tap the SIM card name in SIM card settings and you will see Access Point Names, choose a local APN or add new APN for your need.

The account of your OBD tracker is the device's ID. Check the GPS tracking device, you will see a sticker and there is an ID on it.

The original password of OBD car GPS tracker is 123456.

You cannot change a time zone by yourself. Please provide your ID and password to the seller to set the time zone.