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Home > How To > TK668 wireless air mouse troubleshooting guide
TK668 wireless air mouse troubleshooting guide

TK668 wireless air mouse troubleshooting guide

By  Adeline Belluz 2018-02-13 3306 6

This post will help the TK668 wireless air mouse users solve connection failure, not charging, less sensitive, and other issues. Just follow this troubleshooting guide if you have these problems.

TK668 wireless air mouse

Make sure that your WIFI is good and the distance between your mouse and its receiver is within 10 meters.

A. If the mouse works slowly, maybe you have set a slow speed for the mouse. Here's how to change the cursor speed:

From slow to fast: press OK and volume Up keys at the same time, the blue lights start flashing, the lights went out the cursor pointer faster.

From fast to slow: press OK and volume Down keys at the same time, the blue light flickered on, the lights went out the cursor pointer speed slower.

B. If both the keyboard and mouse work slowly, maybe the receiver has quality problem.

The wireless air mouse has a built-in rechargeable 200mAh lithium battery, which needs 2 hours to fully charged. The standby time of the product is more than a week, the using time depends on how you use it. It may last for a long time if you hardly use it.

To solve the drifting problem, you need to recalibrate the air mouse:

Method 1: Place the controller on a flat surface instead of holding on your hand, press and hold the mouse button for 3 seconds until the red light flashing. The calibration finish after the light turns off. Also, you can try long press ESC and Y buttons at the same time to calibrate your remote controller.

Method 2: Place the controller on a flat surface, long press the OK button and Back button at the same time for 20 seconds, then it will finish recalibrating automatically. (This method is suitable for the latest products.)

The product can be charged by computer or other DC 5V power supplier. If it cannot be charged:

Change another effective USB 2.0 charging cable to charge the air mouse.

● Plug the wireless mouse with power supplier with smartphone charging adapter.

● Its built-in battery is broken, contact the aftersale service for help.

If there is no connection between the mouse and your smart device, please re-code the wireless air mouse:

Press the volume Up and Down buttons simultaneously, leave the buttons until the blue light flashing (keep the air mouse and receiver closely), then plug the USB receiver to your device, the connection finish after the blue light turns off.

For Gearbest customers: If you've purchased TK668 2.4GHz wireless air mouse from us and still have problem, please do not hesitate to get in touch with us. Just fill in the ticket with your questions at our Support Center and send it to us. We will do our best to deal with your problem as soon as possible.

 

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