Live Chat
  • One stop service: solve all your problems
  • Orders Tracking and shipped out notification
  • More campaigns, even more discounts!
  • Need help before making an order?
  • Chat with us in real-time.
  • For Aftersale issues, just submit a ticket. We will reply within 24 hours.
  • Multi-language service
  • 24/7 support available
Hi! Log Out Log In SIGN UP
Home > How To > Troubleshooting Guide | WISMEC Reuleaux RX2/3 TC Box Mod
Troubleshooting Guide | WISMEC Reuleaux RX2/3 TC Box Mod

Troubleshooting Guide | WISMEC Reuleaux RX2/3 TC Box Mod

By  GB Blog Official 2017-02-22 8174 3

WISMEC Reuleaux RX2/3 mod cannot boot? No atomizer found, check the battery, charging error, atomizer low/short alerts displayed on the WISMEC Reuleaux RX2/3 mod screen? Troubleshooting time! Let's solve them!

In recent years, E-cigarettes have proven to be an incredible boon for smokers, not only can they satisfy their craving but they can significantly reduce the risks normally associated with smoking. Compared to traditional cigarettes, E-cigs are healthier, more convenient, and arguably cheaper in the long run. The mod is the vital ingredient of every E-cig kit with the WISMEC Reuleaux RX2/3 mod easily being one of GearBest's most popular. However, we recently received many queries relating to usage issues for the RX2/3, so we put together this handy guide to help our vapers.

● Power off the mod and then power it back on again, check whether the screen displays details now.

● If not, please update your WISMEC Reuleaux RX2/3 TC box mod’s firmware.

If no update is available or no display is visible after updating, there may be a fault with the display cable. Please contact the aftersales service for further assistance.

When the resistance of atomizer is either lower than 0.1Ω in VW mode or lower than 0.05Ω in TC mode, the OLED screen will automatically display "Atomizer low". If the resistance is correct but the alert still appears, you can:

● Try other atomizers to see whether the notification appears or not.

Update the WISMEC Reuleaux RX2/3 mod to the latest firmware version.

If the problem still persists, it's likely that there is some component fault – maybe on the internal PBC circuit board, MOD 510 pin, or the 510 pin's cable. Contact the aftersales service and describe the matter to them, and they will able to provide a solution.

When the mod doesn't clearly detect an atomizer, it will alert the user with a warning on the OLED screen.

● Unseat and remove the atomizer; reinstall it securely to see whether the warning still appears.

● For this specific mod, the atomizer resistance range for TC mode is 0.05 - 1.5Ω, for VW mode it’s 0.1 - 3.5Ω. Please check whether you have installed an atomizer with the appropriate resistance.

● Check whether your atomizer's 510 electrode is manually adjustable or self-adjusting; if it's the former, you will need to adjust it with a screwdriver according to your tank. Otherwise, it will fail to be detected. If the electrode is self-adjusting, continue to the next step.

● Check all coil/resistance wires in the atomizer carefully to see if any are too loose.

● Check whether you have over-tightened the atomizer on the mod; if so, not only it can it not be detected by the mod but the 510 pin might also be damaged.

● Try other atomizers to see whether the notification appears or not.

Update the WISMEC Reuleaux RX2/3 mod to the latest firmware version.

If none of the above solutions resolve the issue, it's likely that there is some component fault – maybe on the internal PBC circuit board, MOD 510 pin, or the 510 pin's cable. Contact the aftersales service and describe the matter to them, and they will able to provide a solution.

● Check whether the battery has been installed and seated correctly (e.g. electrodes are in the right place).

● If it has, your battery may have run out of power. The simple solution is to charge the battery or change to another one.

● If the alert still appears, try to update the RX2/3 mod's firmware.

If the previous fixes are not successful, a hardware fault may be the most likely explanation. Contact the aftersales service for technical support or arrange the mod to be professionally repaired.

The correct way to power on the WISMEC Reuleaux RX2/3 TC Box Mod is to click the power button 5 times in a row. If the mod still doesn't power on, try the solutions below:

● Check whether the battery still has power. Try changing to a different pair of batteries and power on the mod again.

● Connect the WISMEC Reuleaux RX2/3 directly to a power source using its USB cable, then power it on. The mod is designed to automatically boot and display content while being charged.

● Try to update the mod firmware.

If the previous workarounds and fixes do not resolve the matter, the most likely cause is a component failure or other hardware-related reason. Please do not try to disassemble the mod yourself (this will void the warranty), contact the aftersales service instead for further help.

The correct way to power on the WISMEC Reuleaux RX2/3 TC Box Mod is to click the power button 5 times in a row. If the mod still doesn't power on, try the solutions below:

● Check whether the battery still has power. Try changing to a different pair of batteries and power on the mod again.

● Connect the WISMEC Reuleaux RX2/3 directly to a power source using its USB cable, then power it on. The mod is designed to automatically boot and display content while being charged.

● Try to update the mod firmware.

If the previous workarounds and fixes do not resolve the matter, the most likely cause is a component failure or other hardware-related reason. Please do not try to disassemble the mod yourself (this will void the warranty), contact the aftersales service instead for further help.

Don't worry, our GearBest blog holds a copy of the WISMEC Reuleaux RX2/3 TC Box Mod digital multilingual user manual. You can click here to download it.

Our GearBest Blog also features another professional article: 10 common user errors the most vapers will meet in e-cig. It describes many of the most common problems in detail – including those outlined here – along with practical solutions. You can check out the guide for supplementary information on resolving your WISMEC Reuleaux RX2/3 mod issues.

 

 
  Check out Gearbest 2017 Clearance Sale, from just $0.1.

  Super savings at Today's Top Coupons - UP TO 50% OFF.

  Get a phone from Gearbest Top Mobile Phones Clearance Sale.
 

 

Steps to update WISMEC Reuleaux RX2/3 TC Box Mod Firmware

Step 1. Enter the WISMEC Reuleaux RX2/3 TC Box Mod official website. Go to the firmware update & download center, or use the following link:

http://www.wismec.com/software/wismec-tc-software-for-upgrading-reuleaux-rx23/


Step 2. On this page, different WISMEC Reuleaux RX2/3 firmware update files are available including older versions. Choose the latest one listed at the top (currently Firmware V4.13) and download it to your corresponding computer version (Windows or Mac). For our guide, we will use the Windows version.


Step 3. After downloading the update file on your PC, run it. In the folder, you should see these files.


Step 4. Double click on UpdateWismec.exe to run it on your PC. Connect the RX2/3 box mod to the computer; if your mod has been successfully connected to the PC, the Update and LOGO buttons will turn blue in the program interface. The box mod name and current firmware and hardware version information will also appear. Otherwise, the buttons are grayed out with no device information appearing.


Step 5. Click the Update button to start the firmware upgrade process. It just takes a few seconds to complete, and a notification will pop up to notify you.

That's all there is to it! You've just updated your WISMEC Reuleaux RX2/3 firmware. It really is that easy!


If you require help with any of our products, you're always welcome to send a ticket at our Support Center. We will deal with your query as soon as possible. Thanks for your understanding and continued support!

 

 You may also want to read:
 Vaper's guide: we compare the best Wismec Reuleaux box mods
 Master the TCR mode of the Wismec Reuleaux RX series
 7 smooth tips for using Wismec Reuleaux RX200 box mod

 


For the purpose of this new article, the featured image(s) were sourced from the GearBest users. For any issue, please contact us, and we will deal with the matter promptly.


GearBest shipping memo

Prev article:Mi Band 2 Guide | Fix firmware update & installation issues

Next article:Mi Band 2 Guide | Enable incoming call, SMS & App notifications