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Home > How To > (Update) KOSPET Prime Android Smartwatch Common Problems Fix Guide
(Update) KOSPET Prime Android Smartwatch Common Problems Fix Guide

(Update) KOSPET Prime Android Smartwatch Common Problems Fix Guide

By  Joe Horner 2019-10-17 2736 0

The KOSPET Prime is a very cost-effective smartwatch phone. Not only is it feature-rich, but it's also very cheap, selling for just $159.99 on Gearbest. However, many users report that they will encounter some problems when using KOSPET Prime Android smartwatches. For example, KOSPET Prime is unable to connect to mobile phones, or is often disconnected, and sometimes feverish. So how do we solve these problems? Just read on!

KOSPET Prime watch ​ 

The KOSPET Prime watch can not connect to the phone?

1. Check whether the system set by the watch is consistent with the mobile phone system.

2. Confirm that the watch/ phone Bluetooth is turned on normally.

3. Reboot the device or restore the factory settings.

The KOSPET Prime smartwatch is often disconnected from the phone?

1. Check whether the phone is turned off when the connection is disconnected, check whether the system management software in the phone has forced to shut down Wiiwatch APP.

2. Verify that the phone is connected to other Bluetooth devices and that there is a disconnection.

3. Restart the phone and restart the smartwatch or restore the factory settings.

KOSPET Prime Android Smartwatch can not control the phone music or taking pictures?

1. KOSPET Prime watch can only control the android /iOs native preinstall camera and music applications, can not control third-party applications.

2. Only the mobile phone can use the volume keys to take pictures of the device, you can use the watch to control the camera function.

Is it normal for KOSPET Prime watch fever?

Because of the limited space inside the phone and in order to better waterproof and sealing performance, resulting in equipment running heat spread slowly.

When your KOSPET Prime watch is obviously hot, it is recommended that you do not use multiple applications at the same time or stop using WIFI Internet and other application consumption of more energy.

For Gearbest customers: If you've purchased KOSPET Prime 4G Android Smartwatch from us and still have problem after using the firmware, please do not hesitate to get in touch with us. Just fill in the ticket with your questions at our Support Center and send it to us. We will do our best to deal with your problem as soon as possible. We are always happy to help.


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