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Home > How To > Why Xiaomi Mi Box S TV Box can’t play TV shows or video smoothly, how to fix it?
Why Xiaomi Mi Box S TV Box can’t play TV shows or video smoothly, how to fix it?

Why Xiaomi Mi Box S TV Box can’t play TV shows or video smoothly, how to fix it?

By  Sigismondo Eisenhower 2019-10-28 5388 0

Xiaomi Mi Box S 4K HDR TV Box runs Android 8.1, and supports voice controls and your favorite apps such as Netiflix, VUDU, YouTuve, SlingTV and more. Mi Box also recommends videos based on your personal YouTube and Google Play preferences. Some times you watching the TV show on the Xiaomi Mi Box S no smoothly. The following ways may help you to solve this problems.

Xiaomi Mi Box S TV box 

The reasons for Xiaomi Mi Box S TV box play issues:

● The wireless WiFi router is break down.

● the live server pressure is high 

● low network speed and unstable wireless network connection

● Xiaomi box used for too long

● DNS server problem

How to fix Xiaomi Mi Box S TV Box playing issues

● Restart the wireless WiFi router or change another one.

● Download the third party live show APP

● Test the network speed, choose the resolution suitable for your own network speed

● Add a radiator to the Xiaomi box, or use a small electric fan to blow directly into the cooling hole

● Modify the DNS to improve the network speed.

Step 1: Go to the "Xiaomi Box Settings" on the main interface of the Xiaomi Mi Box S.

Step 2: Select "Connect" in the settings.

Step 3: Click "Wired network", if your Mi Box is connected with the wired network.

Step 4: Modify the DNS address. For example, you can fill in the global or

Step 5:  After the modification is completed, click "Done" in the input box, and then you can exit the setting page.

For Gearbest customers:

If you've purchased Xiaomi Mi Box S from us and still have problem after using these tips, please do not hesitate to get in touch with us. Just fill in the ticket with your questions at our Support Center and send it to us. We will do our best to deal with your problem as soon as possible. We are always happy to help.

 You may also want to read:
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