Xiaomi Redmi K20 Pro 4G Smartphone 6GB RAM 64GB ROM

FAQ for Xiaomi Redmi K20 Pro

• Can this upgrade to MIUI 11?

  Yes, if you want to know which device supports MIUI 11, this post can help you.

  MIUI 11: List of Xiaomi devices getting MIUI 11 upgrade leaks

• What’s the difference between Redmi K20 Pro and Xiaomi Mi 9T Pro?

  The Xiaomi Mi 9T Pro is the international edition of the Redmi K20 Pro. They have similar specs and there are small difference in back design and supported network frequency bands. You can read more details in this article:

  Xiaomi Mi 9T Pro vs Redmi K20 Pro: What’s the difference

• What is the IMEI number of this device?

  We cannot provide IMEI (international mobile equipment identity) numbers because each cell phone will be given a unique set of numbers after its assembly, We can't open the packaging. You can check the smartphone IMEI easily: How to reveal your IMEI number EASILY

• Will this phone work in my country?

  First, you should know the mobile phone network frequency bands of your country, you can learn more here:

  ​Country-based mobile phone network frequency bands coverage guide

  Second, check whether the phone fit frequency bands:

  4 steps to know whether a phone will work in your country

• How to track, locate, lock or erase my lost phone or tablet with Google Account?

  Google Account offers “Find My Device” service for users to track and lock their lost smartphones, or remotely erase the data of their stolen smartphones. You can check the detailed steps in this guide:

  How to remotely track, locate, lock or erase your lost Android smartphone or tablet with Google Account (Google Maps)?

• How to pair the Powerbeats Pro with my Android phone?

  1. Press the system button for a few seconds until you see the pairing light flash.

  2. Connect them to the devices from the Bluetooth menu.

  The detail steps you can refer to this post:

  How to pair the Powerbeats Pro with your iPhone, iPad or Android phone?

• How to unlock an Android phone if i forgot the password?

  You have 3 easy ways to solve it: How to unlock an Android phone if you forgot the password

• How to use IMEI number to track your lost Android phone?

  An IMEI number is difficult but possible to be changed for thieves with professional tools, but you can try it ASAP, this is the best way to track your lost phone: How to use IMEI number to track your lost Android phone

• What should I pay attention to before buying a mobile phone?

  Screen size, OS, storage, CPU&GPU, camera, network connection, additional features, and so on.

  The detail tips you can read this post:

  Mobile phone buying guide:

• What is the SAR value of the phone?

  We have listed the SAR value of some cell phones, you can check radiation level of the phone from Xiaomi, Ulefone, Elephone, OnePlus, Lenovo, ASUS, Vernee, etc. Click here for more details:

• Why do 16GB phones only have 12GB storage available?

  There are three reasons: system, Binary and decimal calculations, NAND Flash blocks. For more details: Why do 16GB phones only have 12GB storage available

• How to use smartphone as a mouse, touchpad or keyboard?

  No matter Android or Apple iphone, you can control your PC in the distance up to 15 meters just by your smartphone, it is really amazing. Check this for more: Use your smartphone as a mouse, touchpad or keyboard

• How to saving battery life and keep cache cleaning？

  We've put together a list of 5 practical ways about power saving and 6 tips about cache cleaning, click here learn more : Xiaomi using strategy: Super practical power saving and cache cleaning tips

• How to improve hardware utilization on android phones?

  You can improve this through these ways: forcing GPU rendering, forcing 4x MSAA on, and disabling HW overlay.

  The detail you can read this post:

  Three developer options to increase hardware utilization on android phones

• How can mobile phones without OTG function turn on OTG function?

  There are two ways to reference in this post.

  How to turn on OTG of Android mobile phone?

• How to charge the phone's battery in the right way?

  This post provides 9 tips for properly charging your phone's battery. Refer to :

  How to charge phone's battery in the right way?

• Why I cannot hear any sound when making or receiving a call?

  1. Make sure the protective film has been removed completely;

  2. Try to turn up the volume of the handset;

  3. Try to change mobile signal in your area might be poor;

  4. If you cannot hear the voice of the receiver, it might be the problem of the receiver's phone or signal.

• How to revive any dead phone battery?

  There are four ways to revive dead phone battery, it's easy and effective: 4 secret ways to revive any dead phone battery

• How to fix unresponsive touch screen on Android phone?

  Here we show you 5 reasons which cause touch screen problem, and give you related solutions: How to fix unresponsive touch screen on Android phone

• How to to remove phone scratches?

  We've put together a list of 7 practical ways to quickly and easily remove phone scratches to keep it looking factory fresh, click here learn more : Insider's Guide | 7 easy ways to remove phone scratches

• Can this item be shipped to my country?

  We can deliver orders to most countries. For a detailed explanation of each shipping method, destination and approximate delivery time, please check our posts:

  GearBest shipping methods

  20 things you need to know when shopping on GearBest

  Short guide on tracking fees and shipping insurance on GearBest

  GearBest shipping memo: save money on delivery by choosing the best option

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