Black Shark 3 5G Gaming Smartphone 6.67 inch Gaming Phones with 4720mAh Battery Global Version

FAQ for Black Shark 3

• Why the configuration of 8 + 128 version is DDR4X and the other configuration is DDR5?

  DDR5 performs better in scenarios that require large memory, such as video recording, but in most scenarios such as game scenarios, DDR is running at a moderate rate. Whether DDR4X or DDR5 is used has basically no effect on game performance.

• What are the standard accessories? (Is there a pet membrane as standard? Is it already attached to the machine?)

  Black Shark Game Mobile Phone 3 standard accessories: data cable, charger, protective case, PET TP protective film (attached to the mobile phone), wrapping film, stabbing, logo sticker, manual;

  The standard accessories of Black Shark 3 Pro mobile phone: data cable, charger, protective cover, PET TP protective film (attached to the phone), wrapping film, stabbing needle, Logo sticker, manual

• How many megapixels do the front- and rear-facing cameras have?

  Front-facing camera:

  The front-facing camera of Black Shark phone uses Samsung 3T2 high-sensitivity light sensor and boasts 20MP and 4-in-1 function.

  Rear-facing camera:

  The rear-facing camera of Black Shark phone has a 64MP lens, a 13MP ultra wide lens and a 5MP DoF lens. The ultra wide lens can be manually switched between 80° and 120°, and the primary lens supports 5-times zooming. The primary lens uses a 64MP sensor and supports 4-in-1 output. The 4-in-1 sensor outputs 1.6μm 16MP images that have bright and clear image effect. The ultra wide lens uses a Samsung 3M5 13MP sensor. In portrait mode, the DoF lens and primary lens are turned on at the same time to provide DoF data required for bokeh. The camera supports AI scene recognition, beauty mode, portrait and multiple types of filters, and can record 1920-frame slow motions.

• Does Black Shark 3 / 3Pro support 3.5mm headphone jack?

  Compared with the previous generation products, the Black Shark 3 / 3Pro has been designed with domestic traditional 3.5mm headphone jacks. Players can use the Type-C port to charge while playing games and use 3.5mm headphones to listen to music

• Why will analog headset be recognized as three-pole headset?

  Check whether the headset is an OMTP headset. If yes, the headset will be recognized as three-pole headset.

• What is the screen pressure sensor of Black Shark new phones?

  The screen pressure sensor adopts a 3D touch technology that enables a screen to detect different touch pressures.

  The screen pressure sensor is mainly used in game scenes. During a game, you can press the screen slightly hard to realize multi-finger operation. The screen pressure sensor supports 7 levels of pressures.

  It supports customized pressing to feedback, pressing to shoot, pressing to change clothes, and one-key DIY.

• Is the 65W quick charger supported based on Xiaomi PPS encrypted quick charge protocol?

  Yes, it is.

• What is the 5G peak download speed in laboratory?

  1.8 Gbps.

• Does Black Shark phone support Wi-Fi 6? How do I query the current Wi-Fi standard?

  The new product supports Wi-Fi 6 if a Wi-Fi 6 supported router is used. Go to "Settings - WLAN - Advanced Setting - Use Technical standard Icon" and view the number in the lower right corner of the Wi-Fi icon on the Wi-Fi scanning interface to determine the technical standard supported by the connected Wi-Fi.

• In which scenes is game vibration used currently?

  At present, game vibration is supported in PUBG. This game uses algorithms for in-depth commissioning, and this function guarantees a perfect match of gunshot with vibration. Later, we will enable more mainstream games with algorithms for in-depth commissioning to support game vibration. Stay tuned.

• Since AMOLED screen is adopted, does the factory system support screen-off display? Will the function be supported in later versions (Xiaomi Mi 8, Xiaomi 8SE, Xiaomi Mi 8 Transparent Edition, and Xiaomi Mi 8 Fingerprint Edition)?

  Black Shark 3 and Black Shark 3 Pro support this function.

• Is Google Play supported?

  Yes, it is.

• What is the relation between JOYUI 11 and MIUI?

  JOYUI 11 is developed based on MIUI 11. On MIUI 11 that boasts robust functions and experience, strong game characteristics developed by Black Shark are added to increase use easiness and fun.

• Do Black Shark phones support other MIUI system functions?

  Black Shark 3 and Black Shark 3 Pro support most functions of MIUI, including Mi Ai, MIUI Theme, Always-on display, Security, Cloud service, Notes, Find device, Weather, dynamic font system, natural dynamic Sound system, Cast, and File Manager.

• What is the IMEI number of this device?

  We cannot provide IMEI (international mobile equipment identity) numbers because each cell phone will be given a unique set of numbers after its assembly, We can't open the packaging. You can check the smartphone IMEI easily: How to reveal your IMEI number EASILY

• Will this phone work in my country?

  First, you should know the mobile phone network frequency bands of your country, you can learn more here:

  ​Country-based mobile phone network frequency bands coverage guide

  Second, check whether the phone fit frequency bands:

  4 steps to know whether a phone will work in your country

• How to track, locate, lock or erase my lost phone or tablet with Google Account?

  Google Account offers “Find My Device” service for users to track and lock their lost smartphones, or remotely erase the data of their stolen smartphones. You can check the detailed steps in this guide:

  How to remotely track, locate, lock or erase your lost Android smartphone or tablet with Google Account (Google Maps)?

• How to pair the Powerbeats Pro with my Android phone?

  1. Press the system button for a few seconds until you see the pairing light flash.

  2. Connect them to the devices from the Bluetooth menu.

  The detail steps you can refer to this post:

  How to pair the Powerbeats Pro with your iPhone, iPad or Android phone?

• How to unlock an Android phone if i forgot the password?

  You have 3 easy ways to solve it: How to unlock an Android phone if you forgot the password

• How to use IMEI number to track your lost Android phone?

  An IMEI number is difficult but possible to be changed for thieves with professional tools, but you can try it ASAP, this is the best way to track your lost phone: How to use IMEI number to track your lost Android phone

• What should I pay attention to before buying a mobile phone?

  Screen size, OS, storage, CPU&GPU, camera, network connection, additional features, and so on.

  The detail tips you can read this post:

  Mobile phone buying guide:

• What is the SAR value of the phone?

  We have listed the SAR value of some cell phones, you can check radiation level of the phone from Xiaomi, Ulefone, Elephone, OnePlus, Lenovo, ASUS, Vernee, etc. Click here for more details:

• Why do 16GB phones only have 12GB storage available?

  There are three reasons: system, Binary and decimal calculations, NAND Flash blocks. For more details: Why do 16GB phones only have 12GB storage available

• How to use smartphone as a mouse, touchpad or keyboard?

  No matter Android or Apple iphone, you can control your PC in the distance up to 15 meters just by your smartphone, it is really amazing. Check this for more: Use your smartphone as a mouse, touchpad or keyboard

• How to saving battery life and keep cache cleaning？

  We've put together a list of 5 practical ways about power saving and 6 tips about cache cleaning, click here learn more : Xiaomi using strategy: Super practical power saving and cache cleaning tips

• How to improve hardware utilization on android phones?

  You can improve this through these ways: forcing GPU rendering, forcing 4x MSAA on, and disabling HW overlay.

  The detail you can read this post:

  Three developer options to increase hardware utilization on android phones

• How can mobile phones without OTG function turn on OTG function?

  There are two ways to reference in this post.

  How to turn on OTG of Android mobile phone?

• How to charge the phone's battery in the right way?

  This post provides 9 tips for properly charging your phone's battery. Refer to :

  How to charge phone's battery in the right way?

• Why I cannot hear any sound when making or receiving a call?

  1. Make sure the protective film has been removed completely;

  2. Try to turn up the volume of the handset;

  3. Try to change mobile signal in your area might be poor;

  4. If you cannot hear the voice of the receiver, it might be the problem of the receiver's phone or signal.

• How to revive any dead phone battery?

  There are four ways to revive dead phone battery, it's easy and effective: 4 secret ways to revive any dead phone battery

• How to fix unresponsive touch screen on Android phone?

  Here we show you 5 reasons which cause touch screen problem, and give you related solutions: How to fix unresponsive touch screen on Android phone

• How to to remove phone scratches?

  We've put together a list of 7 practical ways to quickly and easily remove phone scratches to keep it looking factory fresh, click here learn more : Insider's Guide | 7 easy ways to remove phone scratches

• Can this item be shipped to my country?

  We can deliver orders to most countries. For a detailed explanation of each shipping method, destination and approximate delivery time, please check our posts:

  GearBest shipping methods

  20 things you need to know when shopping on GearBest

  Short guide on tracking fees and shipping insurance on GearBest

  GearBest shipping memo: save money on delivery by choosing the best option

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