Save big on our app!
Ship to / USD
Country Website
Language
Support Center
  • • One stop service: solve all your problems
  • • Orders Tracking and shipped out notification
  • • More campaigns More discounts
  • • Need help before making an order?
  • • Chat with us in real-time.
  • • For Aftersale issues, just submit a ticket. We will reply within 24 hours.
  • • Multi language service
  • • 24H service
  • All Categories
  • Computers & Networking
  • Electrical & Tools
  • Outdoors & Sports
  • Automobiles & Motorcycle
  • Bags & Shoes
  • Apparel
  • Home & Garden
  • Health & Beauty
  • LED Lights & Flashlights
  • Toys & Hobbies
  • Watches & Jewelry
  • Baby & Kids
  • Surprise Bag
  • Fashion
  • Appliances
  • Tablet PC & Accessories
  • Mobile Phones
  • Consumer Electronics
  • Hot Products
  • MARKETPLACE
  • Gaming

Home > > Cell phones

Customer Questions & AnswersAsk a question

  • All (24)
  • Product information (23)
  • Stock status (0)
  • Payment (0)
  • About shipping (1)
  • Others (0)
  • Q

    IT SAY'S THAT IS FOR DOUBLE SIM CARD AND A MEMORY CARD,NOW THE DOUBLE SIM CARD GET INSTALLED AND ALSO THE MEMORY ?OR HOW IS THAT SUPPOSED TO GO?ONE SIM AND A MEMORY CAR OR THE DOUBLE SIM WITHOUT THE MEMORY CARD

    By JAVIER CARDENAS Feb-09/2018 11:02:45

    A

    Hello JAVIER,
    For the item, please note that the item can support 2 x Nano SIM Slots and a TF/Micro SD Card Slot .

    Hope you can understand that.

  • Q

    IT TAKES 2 SIMCARDS AN THE MEMORY CARD AT THE SAME TIME RIGHT?

    By JAVIER CARDENAS Feb-09/2018 11:02:16

    A

    Hello JAVIER,
    Yes, the item can support the function.

    Please rest assured.

  • Q

    Is it waterproof?

    By David Rodrigues Feb-06/2018 05:02:23

    A

    Hello David,


    Sorry.It's not waterproof

  • Q

    does it function in belgium? and does it have a garanty for like one year?

    By ahmad matar Feb-04/2018 11:02:24

    A

    Hello Ahmad,

    Unlocked for Worldwide use.

    Please kindly check the link for Network Frequency of your country:http://maps.mobileworldlive.com/


    Please kindly check your local operator and check whether it is suitable for your country.

    Network:
    GSM: 850/900/1800/1900MHz
    WCDMA: B1/B8
    FDD-LTE: B1/B3/B7/B8/B20

    For more about Gearbest's warranty and returns policy, please kindly see the follow link: http://www.gearbest.com/about/warranty-and-return.html. Please contact us at any time if you require further assistance.

  • Q

    does it support india networks 4G lte volte??

    By kbn Feb-03/2018 07:02:59

    A

    Hello kbn,
    Unlocked for Worldwide use. Please ensure local area network is compatible.

    ● Network:
    GSM: 850/900/1800/1900MHz
    WCDMA: B1/B8
    FDD-LTE: B1/B3/B7/B8/B20

  • Q

    support 5ghz wi fi band? supports aws 4g band?

    By Martín Jan-31/2018 09:01:29

    A

    Hello Martín,
    Thanks for your inquiry.

    Sorry, the item does not support the aws band and 5ghz WIFI.


  • Q

    Has have The front camera flash light?

    By Dimitrios Jan-31/2018 01:01:23

    A

    Hello Dimitrios,

    Sorry,there is no front camera flash light.

  • Q

    support the aws band?

    By Martín Jan-31/2018 12:01:08

    A

    Hello Martín,
    Thanks for your inquiry.

    Sorry, the item does not support the aws band.

  • Q

    the screen is ips ?, if not what technology has?

    By Martin Jan-31/2018 11:01:51

    A

    Hello Martin,
    Thanks fo your inquiry.

    It is LTPS screen.

  • Q

    Hí! Does thi cellphone have LED light Notifications? Thanks.

    By Arturo Jan-28/2018 05:01:22

    A

    Hello Arturo,

    Yes,there is the LED light Notifications.


Prev 1 23Go To: GO

  • Q

    IT SAY'S THAT IS FOR DOUBLE SIM CARD AND A MEMORY CARD,NOW THE DOUBLE SIM CARD GET INSTALLED AND ALSO THE MEMORY ?OR HOW IS THAT SUPPOSED TO GO?ONE SIM AND A MEMORY CAR OR THE DOUBLE SIM WITHOUT THE MEMORY CARD

    By JAVIER CARDENAS Feb-09/2018 11:02:45

    A

    Hello JAVIER,
    For the item, please note that the item can support 2 x Nano SIM Slots and a TF/Micro SD Card Slot .

    Hope you can understand that.

  • Q

    IT TAKES 2 SIMCARDS AN THE MEMORY CARD AT THE SAME TIME RIGHT?

    By JAVIER CARDENAS Feb-09/2018 11:02:16

    A

    Hello JAVIER,
    Yes, the item can support the function.

    Please rest assured.

  • Q

    Is it waterproof?

    By David Rodrigues Feb-06/2018 05:02:23

    A

    Hello David,


    Sorry.It's not waterproof

  • Q

    does it function in belgium? and does it have a garanty for like one year?

    By ahmad matar Feb-04/2018 11:02:24

    A

    Hello Ahmad,

    Unlocked for Worldwide use.

    Please kindly check the link for Network Frequency of your country:http://maps.mobileworldlive.com/


    Please kindly check your local operator and check whether it is suitable for your country.

    Network:
    GSM: 850/900/1800/1900MHz
    WCDMA: B1/B8
    FDD-LTE: B1/B3/B7/B8/B20

    For more about Gearbest's warranty and returns policy, please kindly see the follow link: http://www.gearbest.com/about/warranty-and-return.html. Please contact us at any time if you require further assistance.

  • Q

    does it support india networks 4G lte volte??

    By kbn Feb-03/2018 07:02:59

    A

    Hello kbn,
    Unlocked for Worldwide use. Please ensure local area network is compatible.

    ● Network:
    GSM: 850/900/1800/1900MHz
    WCDMA: B1/B8
    FDD-LTE: B1/B3/B7/B8/B20

  • Q

    support 5ghz wi fi band? supports aws 4g band?

    By Martín Jan-31/2018 09:01:29

    A

    Hello Martín,
    Thanks for your inquiry.

    Sorry, the item does not support the aws band and 5ghz WIFI.


  • Q

    Has have The front camera flash light?

    By Dimitrios Jan-31/2018 01:01:23

    A

    Hello Dimitrios,

    Sorry,there is no front camera flash light.

  • Q

    support the aws band?

    By Martín Jan-31/2018 12:01:08

    A

    Hello Martín,
    Thanks for your inquiry.

    Sorry, the item does not support the aws band.

  • Q

    the screen is ips ?, if not what technology has?

    By Martin Jan-31/2018 11:01:51

    A

    Hello Martin,
    Thanks fo your inquiry.

    It is LTPS screen.

  • Q

    Hí! Does thi cellphone have LED light Notifications? Thanks.

    By Arturo Jan-28/2018 05:01:22

    A

    Hello Arturo,

    Yes,there is the LED light Notifications.


Prev 1 23Go To: GO

  • Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!
  • Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!
  • Q

    Hello, if I choose expedited shipping, do I have to pay tax or duty in my country (Slovakia)? Thanks.

    By N/A Jan-13/2018 12:01:00

    A

    Hello N/A,

    We are sorry that we are unable to predict or avoid the customs tax.

    If you want to know detailed information, you can contact local post office to check it.


  • Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!