Vernee Active ( V1 ) 4G Phablet
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Vernee Active ( V1 ) 4G Phablet

- BLACK 240127601

6GB RAM 128GB ROM NFC IP68 Waterproof
325.22
  • FREE SHIPPING Ship between: Jan 15 - Jan 16, Estimated Shipping Time: business days Order Processing Time may require a few days. Once dispatched from warehouse, Shipping (or Delivery) Time depends on the Shipping Method.
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Main Features:
Vernee Active ( V1 ) 4G Phablet 5.5 inch Android 7.0 MTK6757 Octa Core 2.39GHz 6GB RAM 128GB ROM 16.0MP Rear Camera NFC IP68 Waterproof Dustproof Shockproof
● Display: 5.5 inch, 1920 x 1080 Pixel screen
● CPU: MTK6757 Octa Core 2.39GHz
● System: Android 7.0
● RAM + ROM:6GB RAM+128GB ROM
● Camera: 8.0MP front camera + 16.0MP back camera
● Sensor: E-compass, Ambient Light Sensor, Gyroscope, Gravity Sensor, Proximity Sensor
● SIM Card: dual SIM dual standby. 1 Nano SIM card + 1 Nano SIM card
● Feature: GPS + A-GPS + GLONASS
● Bluetooth:4.0
● Network:
2G: GSM 850/900/1800/1900MHz
3G: WCDMA B1/B2/B4/B5/B8 TD-SCDMA 34/39
4G: FDD-LTE B1/B2/B3/B4/B5/B7/B8/B12/B17/B19/B20/B26
TDD-LTE B38/B39/B40/B41

Specification:

Vernee Active ( V1 ) 4G Phablet 5.5 inch Android 7.0 MTK6757 Octa Core 2.39GHz 6GB RAM 128GB ROM 16.0MP Rear Camera NFC IP68 Waterproof Dustproof Shockproof - Black

Basic Information

Brand: Vernee
Language: Arabic(lsrael), Bengali, Bulgarian, Catalan, Czech, Danish, German, German, Greek, English(United Kingdom), English(United States), Spanish, Estonian, Spanish, Finnish, Perisan, French, Croatian, Armenian, Hungarian, Hindi, Hebrew, Italian, Indonesian, Japanese, Kazakh, Khmer, Korean, Lithuanian, Latviesu, Burmese(Paduak), Malay, Norwegian, Dutch, Polish, Portuguese, Portuguese, Romanian, Russian, Slovenian, Serbian, Swedish, Slovencina, Thai, Filipino, Turkey, Ukrainian, Urdu, Vietnamese, Chinese Simplified / Tradition Chinese
OS: Android 7.0
Service Provider: Unlocked
SIM Card Slot: Dual SIM,Dual Standby
SIM Card Type: Nano SIM Card
Type: 4G Phablet

Vernee Active ( V1 ) 4G Phablet 5.5 inch Android 7.0 MTK6757 Octa Core 2.39GHz 6GB RAM 128GB ROM 16.0MP Rear Camera NFC IP68 Waterproof Dustproof Shockproof - Black

Hardware

CPU: MTK6757
Cores: 2.39GHz,Octa Core
External Memory: TF card up to 128GB (not included)

Vernee Active ( V1 ) 4G Phablet 5.5 inch Android 7.0 MTK6757 Octa Core 2.39GHz 6GB RAM 128GB ROM 16.0MP Rear Camera NFC IP68 Waterproof Dustproof Shockproof - Black

Network

2G: GSM 1800MHz,GSM 1900MHz,GSM 850MHz,GSM 900MHz
3G: WCDMA B1 2100MHz,WCDMA B2 1900MHz,WCDMA B4 1700MHz,WCDMA B5 850MHz,WCDMA B8 900MHz
Network type: FDD-LTE,GSM,TD-SCDMA,TDD-LTE,WCDMA
WIFI: 802.11b/g/n wireless internet
Wireless Connectivity: 3G,4G,Bluetooth,GPS,GSM,WiFi
TD-SCDMA: TD-SCDMA B34/B39
4G LTE: FDD B1 2100MHz,FDD B12 700MHz,FDD B17 700MHz,FDD B19 800MHz,FDD B2 1900MHz,FDD B20 800MHz,FDD B26,FDD B3 1800MHz,FDD B4 1700MHz,FDD B5 850MHz,FDD B7 2600MHz,FDD B8 900MHz,TDD B38 2600MHz,TDD B39 1900MHz,TDD B40 2300MHz,TDD B41 2500MHz

Vernee Active ( V1 ) 4G Phablet 5.5 inch Android 7.0 MTK6757 Octa Core 2.39GHz 6GB RAM 128GB ROM 16.0MP Rear Camera NFC IP68 Waterproof Dustproof Shockproof - Black

Display

Screen resolution: 1920 x 1080 (FHD)
Screen size: 5.5 inch
Screen type: Capacitive

Vernee Active ( V1 ) 4G Phablet 5.5 inch Android 7.0 MTK6757 Octa Core 2.39GHz 6GB RAM 128GB ROM 16.0MP Rear Camera NFC IP68 Waterproof Dustproof Shockproof - Black

Camera

Back-camera: 16.0MP
Camera type: Dual cameras (one front one back)
Front camera: 8.0MP
Video recording: Yes

Vernee Active ( V1 ) 4G Phablet 5.5 inch Android 7.0 MTK6757 Octa Core 2.39GHz 6GB RAM 128GB ROM 16.0MP Rear Camera NFC IP68 Waterproof Dustproof Shockproof - Black

Media Formats

Music format: AAC,FLAC,MP3,WAV
Picture format: BMP,GIF,JPEG,JPG,PNG
Video format: 3GP,H.264,MPEG4

Vernee Active ( V1 ) 4G Phablet 5.5 inch Android 7.0 MTK6757 Octa Core 2.39GHz 6GB RAM 128GB ROM 16.0MP Rear Camera NFC IP68 Waterproof Dustproof Shockproof - Black

Other Features

Additional Features: 3G,4G,Alarm,Bluetooth,Browser,Calculator,Calendar,Camera,Fingerprint recognition,Fingerprint Unlocking,GPS,MP3,MP4,WiFi
Bluetooth Version: Bluetooth4.0
Google Play Store: Yes
I/O Interface: 2 x Nano SIM Slot,3.5mm Audio Out Port,Micophone,TF/Micro SD Card Slot,Type-C
Sensor: Ambient Light Sensor,E-Compass,Gravity Sensor,Gyroscope,Proximity Sensor

Vernee Active ( V1 ) 4G Phablet 5.5 inch Android 7.0 MTK6757 Octa Core 2.39GHz 6GB RAM 128GB ROM 16.0MP Rear Camera NFC IP68 Waterproof Dustproof Shockproof - Black

Battery

Battery Capacity (mAh): 4200mAh
Battery Type: Non-removable

Vernee Active ( V1 ) 4G Phablet 5.5 inch Android 7.0 MTK6757 Octa Core 2.39GHz 6GB RAM 128GB ROM 16.0MP Rear Camera NFC IP68 Waterproof Dustproof Shockproof - Black

Package Contents

Cell Phone: 1
English Manual : 1
Power Adapter: 1
SIM Needle: 1
USB Cable: 1

Vernee Active ( V1 ) 4G Phablet 5.5 inch Android 7.0 MTK6757 Octa Core 2.39GHz 6GB RAM 128GB ROM 16.0MP Rear Camera NFC IP68 Waterproof Dustproof Shockproof - Black

Dimensions and Weight

Package size: 19.60 x 19.60 x 3.80 cm / 7.72 x 7.72 x 1.5 inches
Package weight: 0.4850 kg
Product size: 15.60 x 8.00 x 1.12 cm / 6.14 x 3.15 x 0.44 inches
Product weight: 0.1980 kg

Vernee Active ( V1 ) 4G Phablet 5.5 inch Android 7.0 MTK6757 Octa Core 2.39GHz 6GB RAM 128GB ROM 16.0MP Rear Camera NFC IP68 Waterproof Dustproof Shockproof - Black
Vernee Active ( V1 ) 4G Phablet 5.5 inch Android 7.0 MTK6757 Octa Core 2.39GHz 6GB RAM 128GB ROM 16.0MP Rear Camera NFC IP68 Waterproof Dustproof Shockproof - Black
Vernee Active ( V1 ) 4G Phablet 5.5 inch Android 7.0 MTK6757 Octa Core 2.39GHz 6GB RAM 128GB ROM 16.0MP Rear Camera NFC IP68 Waterproof Dustproof Shockproof - Black
Vernee Active ( V1 ) 4G Phablet 5.5 inch Android 7.0 MTK6757 Octa Core 2.39GHz 6GB RAM 128GB ROM 16.0MP Rear Camera NFC IP68 Waterproof Dustproof Shockproof - Black
Vernee Active ( V1 ) 4G Phablet 5.5 inch Android 7.0 MTK6757 Octa Core 2.39GHz 6GB RAM 128GB ROM 16.0MP Rear Camera NFC IP68 Waterproof Dustproof Shockproof - Black
Vernee Active ( V1 ) 4G Phablet 5.5 inch Android 7.0 MTK6757 Octa Core 2.39GHz 6GB RAM 128GB ROM 16.0MP Rear Camera NFC IP68 Waterproof Dustproof Shockproof - Black
Vernee Active ( V1 ) 4G Phablet 5.5 inch Android 7.0 MTK6757 Octa Core 2.39GHz 6GB RAM 128GB ROM 16.0MP Rear Camera NFC IP68 Waterproof Dustproof Shockproof - Black
Vernee Active ( V1 ) 4G Phablet 5.5 inch Android 7.0 MTK6757 Octa Core 2.39GHz 6GB RAM 128GB ROM 16.0MP Rear Camera NFC IP68 Waterproof Dustproof Shockproof - Black
Vernee Active ( V1 ) 4G Phablet 5.5 inch Android 7.0 MTK6757 Octa Core 2.39GHz 6GB RAM 128GB ROM 16.0MP Rear Camera NFC IP68 Waterproof Dustproof Shockproof - Black
Vernee Active ( V1 ) 4G Phablet 5.5 inch Android 7.0 MTK6757 Octa Core 2.39GHz 6GB RAM 128GB ROM 16.0MP Rear Camera NFC IP68 Waterproof Dustproof Shockproof - Black
Vernee Active ( V1 ) 4G Phablet 5.5 inch Android 7.0 MTK6757 Octa Core 2.39GHz 6GB RAM 128GB ROM 16.0MP Rear Camera NFC IP68 Waterproof Dustproof Shockproof - Black
Vernee Active ( V1 ) 4G Phablet 5.5 inch Android 7.0 MTK6757 Octa Core 2.39GHz 6GB RAM 128GB ROM 16.0MP Rear Camera NFC IP68 Waterproof Dustproof Shockproof - Black
Vernee Active ( V1 ) 4G Phablet 5.5 inch Android 7.0 MTK6757 Octa Core 2.39GHz 6GB RAM 128GB ROM 16.0MP Rear Camera NFC IP68 Waterproof Dustproof Shockproof - Black
Vernee Active ( V1 ) 4G Phablet 5.5 inch Android 7.0 MTK6757 Octa Core 2.39GHz 6GB RAM 128GB ROM 16.0MP Rear Camera NFC IP68 Waterproof Dustproof Shockproof - Black
Vernee Active ( V1 ) 4G Phablet 5.5 inch Android 7.0 MTK6757 Octa Core 2.39GHz 6GB RAM 128GB ROM 16.0MP Rear Camera NFC IP68 Waterproof Dustproof Shockproof - Black
Vernee Active ( V1 ) 4G Phablet 5.5 inch Android 7.0 MTK6757 Octa Core 2.39GHz 6GB RAM 128GB ROM 16.0MP Rear Camera NFC IP68 Waterproof Dustproof Shockproof - Black
Vernee Active ( V1 ) 4G Phablet 5.5 inch Android 7.0 MTK6757 Octa Core 2.39GHz 6GB RAM 128GB ROM 16.0MP Rear Camera NFC IP68 Waterproof Dustproof Shockproof - Black
Vernee Active ( V1 ) 4G Phablet 5.5 inch Android 7.0 MTK6757 Octa Core 2.39GHz 6GB RAM 128GB ROM 16.0MP Rear Camera NFC IP68 Waterproof Dustproof Shockproof - Black


Vernee Active ( V1 ) 4G Phablet 5.5 inch Android 7.0 MTK6757 Octa Core 2.39GHz 6GB RAM 128GB ROM 16.0MP Rear Camera NFC IP68 Waterproof Dustproof Shockproof - Black




Vernee Active ( V1 ) 4G Phablet 5.5 inch Android 7.0 MTK6757 Octa Core 2.39GHz 6GB RAM 128GB ROM 16.0MP Rear Camera NFC IP68 Waterproof Dustproof Shockproof - Black


Vernee Active ( V1 ) 4G Phablet 5.5 inch Android 7.0 MTK6757 Octa Core 2.39GHz 6GB RAM 128GB ROM 16.0MP Rear Camera NFC IP68 Waterproof Dustproof Shockproof - Black

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Customer Reviews

4.36 out of 5
  • 14
  • 6
  • 0
  • 0
  • 2
See all 22 reviews Write a Review
  • freddy_duff
    Yes (1) Color: Black
    Ottmo dispositivo per stare all'aperto in ogni condizione
    Dopo aver rotto qualche display di smartphone ed aver fatto fare delle docce indesiderate ad altri, ho deciso di acquistare uno smartphone che potesse essere resistente sotto questi punti di vista.
    Ho acquistato il Vernee Active nel marzo 2018 e dopo circa 7 mesi devo dire che il mio livello di soddisfazione è al 98%.
    Mi sarà caduto più di una decina di volte, su svariate superfici e il display è perfetto, così come il funzionamento dello smartphone.
    Sono stato sotto qualche acquazzone torrenziale, dove anche il mio compagno di viaggio si è bagnato per bene e non ha avuto il minimo danno. (Un neo, è che il touch non funziona molto bene quando gli cadono le gocce di pioggia sopra).
    Dal punto di vista software è fluido, la fotocamera è discreta e la batteria è davvero ottima (mi dura in media 1 giorno e mezzo).
    Quel 2% di insoddisfazione riguardano i tappi che coprono il jack audio e l'uscita usb. Sono un po' fragili e purtroppo quello dell'uscita usb ho rotto l'attacco. Per cui ora ogni volta che lo metto in carica, devo stare attento a non perderlo.
    Per il resto lo consiglio a chi, come me, si trova molto spesso all'aperto e non ha la possibilità di ripararsi quando vi sono condizioni atmosferiche avverse.

    Nov 07,2018

  • Harald
    Yes (3) Color: Black
    Mr. Happy GearBestcustomer
    That is what I call a mobile phone (Vernee Active). Ordered on 20th February 2018 and was supplied on 9th March 2018. This phone was offered for € 250 (at GearBest) and therefore cheapest price I found. Here in Germany the same mobile is offered not cheaper than € 320! Having 6 GB RAM and 128 GB ROM this phone is very much worth the price in comparison to competitors mobile phones such as Apple or SAMSUNG where pricing is double at least.
    Suggestion
    Nothing at all!

    Mar 10,2018

  • Farid
    Yes (1) Color: Black
    Vernee Activ
    Нормальный аппарат. Камера среднего качества. У моего Самсунга А7 лучше.На прочность не проверял, штука все-таки не на одну сотню бачей тянет. Функций не так много.NFC работает.С Самсунгом А7 связывается.Сканер шустрый.Доставка отслеживалась, только не в приложении, а в Гугле по номеру.В Таджикистан месяц и 3 дня.
    Suggestion
    Добавил бы денег и купил Самсунг А8 или One 5T.

    Mar 16,2018

  • LUDMILA
    Yes (1) Color: Black
    Google Pay не работает
    Это, наверное, самый элегантный и легкий из защищенных смартфонов. Сборка качественная. Телефон упакован в обыкновенный почтовый пакет и пленкой внутри, коробочка целая не помятая. Доставка до Москвы 3 недели. Звук громкий. Камера средняя. Работает быстро, ничего не глючит.
    Suggestion
    Смартфон покупался ради NFC и возможности бесконтактной оплаты через Google Pay, но эта возможность НЕ ПОДДЕРЖИВАЕТСЯ. Очень жаль, придется аппарат продавать и покупать другой...

    Mar 21,2018

  • Luan Lima
    Yes (3) Color: Black
    Great cellphone, but the camera is ok
    Very beautiful for a IP68 smartphone
    The box is great
    Sound quality is great
    Very fast fingerprint
    Powerful batery
    Suggestion
    The frontal camera is shitty
    The main camera is ok, but not good to work in low light

    Feb 26,2018

  • Roberto
    Yes (0) Color: Black
    Vernee active
    very good phone, lighter than I thought, the fingerprint sensor is very fast, the camera is good during the day. It sounds pretty good. It really works under water. The battery is charged in 2hrs and lasts about 6hrs with moderate use.
    Suggestion
    Not include headphones. No led notifications.

    May 29,2018

  • Arthur
    Yes (1) Color: Black
    Very good choice
    The product atended my expectations and is very beatifull and rugged at the same time. It's fast and camera is good too.
    Suggestion
    Camera's interface could be easier to manage, and photo quality's could be better.

    May 16,2018

  • Phil
    Yes (5) Color: Black
    Best Rugged Smartphone to Date
    Great screen
    Very light and slim for a rugged smartphone
    Good performance
    Good battery

    http://smartphonesofchina.blogspot.com/2018/02/the-race-for-rugged-smartphone-vernee.html
    Suggestion
    No notification LED
    Slide-in SIM holder slot (instead of the individual slots with latches)
    Dual SIM gives a choice between a second SIM or expandable SD card

    http://smartphonesofchina.blogspot.com/2018/02/the-race-for-rugged-smartphone-vernee.html

    Feb 03,2018

  • Igor Chernezhenko
    Yes (0) Color: Black
    vernee active
    телефон для активных пользователей!
    достаточно ёмкий аккумулятор - хватает на целый день и ещё остаётся
    хороший экран - только на очень ярком солнце засвечивает
    ударостойкий корпус - проверено - телефон падал, работает все, только чуть-чуть повредил уголок.
    один недостаток - производитель не обновляет ПО.

    Sep 28,2018

  • Daniel
    Yes (0) Color: Black
    Excellent phone
    It is very ressitent and works very fast, I went to an aquactic park and it work like a charm. The water and shock proof are very nice
    Suggestion
    The camera isn't the best and the speaker sound

    Jun 11,2018

FAQ for Vernee Active ( V1 ) 4G Phablet

Customer Questions & Answers

  • All(13)
  • Product Information(8)
  • Stock Status
  • Payment
  • About Shipping(3)
  • Others(2)
Q

Hello, I would like to know if it is possible to declare the value up to a maximum of US $ 100. To avoid abusive taxation here in my country. Thank you.

By JOEL May-29/2018 01:46:44

A

Hi  JOEL,

Unfortunately we cannot declare goods at a lower value than what the item is truly worth. We are sorry for this inconvenience. 


We regret that we cannot under declare goods due to customs laws or guarantee that our customers will not have to pay import tax. However, we will always strive to ensure that customers do not incur further costs and will always choose the best shipping solution possible for the destination country that the customer has chosen.


Please refer to our shipping and handling terms and conditions, here: http://www.gearbest.com/about/terms-and-conditions.html 


Q

Can the factory setup be in English as I speak in English?

By Titus May-02/2018 01:19:01

A

Hello Titus, 
This item has English language ,you can change to it .

Q

Do the camera have autofocusing feature? Is the picture good?

By Ong May-02/2018 01:01:27

A

Hello Ong, 
Yes ,it does support .

Q

Do you ship to Singapore and how long it takes?

By Titus Apr-26/2018 04:53:01

A

Hello Titus,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here:http://www.gearbest.com/about/shipping-methods.html

 


Q

Is there a protective case included in the package.? If not, do you sell protective cases for this phone?

By Dimitris Mar-28/2018 18:25:04

A

Hello Dimitris,


Cell Phone: 1 
English Manual : 1 
Power Adapter: 1 
SIM Needle: 1 
USB Cable: 1. 


Let me know if you need any further assistance. 


Q

Dear Sir or Madam I wold like to know if the phone is shipped from EU if I select Warehouse Options G-W-5. Does this mean that there are no extra customs/tax for EU countries? Thank you for your answer! Kind regards, Tomaz

By Tomaz Mar-15/2018 10:00:26

A

Hello Tomaz,

If you select Warehouse Options G-W-5, it will be shipped from Czech Republic.

Most of the parcels shipped from the European warehouse have no tariffs.

If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations. 


For more details, please check your local customs website.

See our FAQ's here: http://www.gearbest.com/about/faq.html 


Q

Has anyone in the USA bought this phone and gotten it working on AT&T 4G LTE Network?

By Kelsey Mar-08/2018 18:37:49

A

Hello Kelsey,

The people in the USA bought this phone.


Please kindly check the link for Network Frequency of your country:http://maps.mobileworldlive.com/


Please kindly check your local operator and check whether it is suitable for your country.


Network: 
2G: GSM 850/900/1800/1900MHz
3G: WCDMA B1/B2/B4/B5/B8 TD-SCDMA 34/39
4G: FDD-LTE B1/B2/B3/B4/B5/B7/B8/B12/B17/B19/B20/B26
TDD-LTE B38/B39/B40/B41 


Q

Hello, do the Vernee Active have a notification led?

By Max Mar-03/2018 09:02:04

A

Hello Max,


Yes, it has  a notification led.

Q

could you please advise the SAR value

By Alex Feb-10/2018 07:21:08

A

Hello Alex,


0.312 W/KG 10g Head Tissue

0.983 W/KG 10g Body Tissue


Q

what is the GPU?

By Julius Frei Severino Gonzales Feb-07/2018 01:06:13

A

Hello Julius,
CPU: MTK6757 ( Helio P25 ) Octa Core 2.39GHz

Q

Can the factory setup be in English as I speak in English?

By Titus May-02/2018 01:19:01

A

Hello Titus, 
This item has English language ,you can change to it .

Q

Do the camera have autofocusing feature? Is the picture good?

By Ong May-02/2018 01:01:27

A

Hello Ong, 
Yes ,it does support .

Q

Is there a protective case included in the package.? If not, do you sell protective cases for this phone?

By Dimitris Mar-28/2018 18:25:04

A

Hello Dimitris,


Cell Phone: 1 
English Manual : 1 
Power Adapter: 1 
SIM Needle: 1 
USB Cable: 1. 


Let me know if you need any further assistance. 


Q

Has anyone in the USA bought this phone and gotten it working on AT&T 4G LTE Network?

By Kelsey Mar-08/2018 18:37:49

A

Hello Kelsey,

The people in the USA bought this phone.


Please kindly check the link for Network Frequency of your country:http://maps.mobileworldlive.com/


Please kindly check your local operator and check whether it is suitable for your country.


Network: 
2G: GSM 850/900/1800/1900MHz
3G: WCDMA B1/B2/B4/B5/B8 TD-SCDMA 34/39
4G: FDD-LTE B1/B2/B3/B4/B5/B7/B8/B12/B17/B19/B20/B26
TDD-LTE B38/B39/B40/B41 


Q

Hello, do the Vernee Active have a notification led?

By Max Mar-03/2018 09:02:04

A

Hello Max,


Yes, it has  a notification led.

Q

could you please advise the SAR value

By Alex Feb-10/2018 07:21:08

A

Hello Alex,


0.312 W/KG 10g Head Tissue

0.983 W/KG 10g Body Tissue


Q

what is the GPU?

By Julius Frei Severino Gonzales Feb-07/2018 01:06:13

A

Hello Julius,
CPU: MTK6757 ( Helio P25 ) Octa Core 2.39GHz

Q

Does the 4G work on both SIM Cards?

By Marcos Jan-19/2018 00:23:55

A

Hello Marcos,

It can work with below 

 Network: 
2G: GSM 850/900/1800/1900MHz
3G: WCDMA B1/B2/B4/B5/B8 TD-SCDMA 34/39
4G: FDD-LTE B1/B2/B3/B4/B5/B7/B8/B12/B17/B19/B20/B26
TDD-LTE B38/B39/B40/B41 . 


Let me know if you need any further assistance. 


Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Q

Hello, I would like to know if it is possible to declare the value up to a maximum of US $ 100. To avoid abusive taxation here in my country. Thank you.

By JOEL May-29/2018 01:46:44

A

Hi  JOEL,

Unfortunately we cannot declare goods at a lower value than what the item is truly worth. We are sorry for this inconvenience. 


We regret that we cannot under declare goods due to customs laws or guarantee that our customers will not have to pay import tax. However, we will always strive to ensure that customers do not incur further costs and will always choose the best shipping solution possible for the destination country that the customer has chosen.


Please refer to our shipping and handling terms and conditions, here: http://www.gearbest.com/about/terms-and-conditions.html 


Q

Do you ship to Singapore and how long it takes?

By Titus Apr-26/2018 04:53:01

A

Hello Titus,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here:http://www.gearbest.com/about/shipping-methods.html

 


Q

Can you declare the value of the phone at $ 40 dollars? to help me not pay taxes in my country.

By Daniel Feb-04/2018 03:37:01

A

Hello Daniel,

Unfortunately we cannot declare goods at a lower value than what the item is truly worth. We are sorry for this inconvenience. 

We regret that we cannot under declare goods due to customs laws or guarantee that our customers will not have to pay import tax. However, we will always strive to ensure that customers do not incur further costs and will always choose the best shipping solution possible for the destination country that the customer has chosen.


Please refer to our shipping and handling terms and conditions, here: http://www.gearbest.com/about/terms-and-conditions.html


If you have any more questions please feel free to contact us. 


Q

Dear Sir or Madam I wold like to know if the phone is shipped from EU if I select Warehouse Options G-W-5. Does this mean that there are no extra customs/tax for EU countries? Thank you for your answer! Kind regards, Tomaz

By Tomaz Mar-15/2018 10:00:26

A

Hello Tomaz,

If you select Warehouse Options G-W-5, it will be shipped from Czech Republic.

Most of the parcels shipped from the European warehouse have no tariffs.

If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations. 


For more details, please check your local customs website.

See our FAQ's here: http://www.gearbest.com/about/faq.html 


Q

Can 2 sims and a memory card be inserted at once?

By Jekuthiel Jan-22/2018 09:40:16

A

Hello Jekuthiel,

You may choose two SIM cards or one SIM card and one memory card.You may only use the two cards slots.Hope you may understand us.

13 Questions & Answers View All>

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