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Home > > > Power Banks

Customer Questions & AnswersAsk a question

  • All (35)
  • Product information (21)
  • Stock status (3)
  • Payment (0)
  • About shipping (10)
  • Others (1)
  • Q

    Hello ! Do you shipto Latvia? Costs?

    By Pāvels Aug-16/2017 12:08:41

    A

    Hello Pāvels,

    I have checked this for you. Due to the limitations with the shipping method, unfortunately this product cannot be shipped to your country at this time.

    We will aim at improving this as soon as possible.


    Please kindly check out our other available items here: http://www.gearbest.com/new-products/

    Grab our best deals here: http://www.gearbest.com/gadget-deals.html



  • Q

    Hi. when this product will be available again?

    By Otto Mar-28/2017 01:03:10

    A

    Hello Otto
    Yes, we have stock now, please feel free to order it.
    Best Regards

  • Q

    hello It will be sold again

    By mohamed Mar-19/2017 10:03:32

    A

    Hello mohamed,

    I’m really sorry for that this one is out of stock now, the exact restock time depends on the requirement. We are unable to give the exactly date that we can get it in stock.

    Hope you can kindly put it in favorites. As soon as we get the item in stock, we’ll email you soon.

    Thanks so much for your understanding.


  • Q

    Why you are not shipping to Turkey? Thanks...

    By Sibel Mar-14/2017 06:03:41

    A

    Hello Sibel


    Thank you for your inquiry.

    In this case, these shipping methods are not available for the destination country in your address. Hence there is no shipping method option. We also hope the courier will improve.

    Thank you, Let me know if you need any help.

    Have a nice day!


  • Q

    will it work for nexus 6p

    By shekhar Dec-22/2016 08:12:51

    A

    Hello shekhar,
    It can work for nexus 6p.

  • Q

    Is Compatible with BQ Aquarius M5?

    By João Santos Dec-04/2016 06:12:18

    A

    Hello João,


    Yes, it is compatible with BQ Aquarius M5.

    Thanks for your inquiry.

  • Q

    Привет,я хотел бы узнать поставляется ли этот продукт в город Тамбов? Подойдет ли он к телефонам Fly и экш н камерам Xiaomi?

    By Andriw Nov-09/2016 02:11:35

    A

    Hello Andriw,


    Thank you for your inquiry.

    For the shipping, Please feel free to refer to this link:http://www.gearbest.com/about/shipping-methods.html

    Package Contents: 1 x Power Bank, 1 x USB Cable

    Thank you, Let me know if you need any help.

    Have a nice day!


  • Q

    I use to charge a Macbook Pro Mid 2009?

    By Humberto Aug-30/2016 09:08:03

    A

    Hello,

    Thanks for your e-mail.

    It is mainly Compatible with Apple,Blackberry,G2,GALAXY Mega2,Galaxy Note 2 N7100,Galaxy Note 3 N9000,Galaxy Note 4,Galaxy S6 Edge Plus,Google Nexus 4/5,Google Nexus 7 2nd,HTC,HTC 8X,HTC One M9,iPad,Ipad 4,iPad Air,Ipad Mini,iPad Mini2,iPhone 4/4S,iPhone 5/5S,iPhone 5C,iPhone 6,iPhone 6 Plus,iPhone 6S,iPod,LG,LG G Pro,Lumia 730,Lumia 830,Mate 7,Moto X+1,Motorola,Nokia,Nokia Lumia 920/820,NOTE,Note P600/M32C,Note P601/M16C,SAMSUNG,Printed.

    So about Macbook Pro Mid 2009,maybe not very suitable.

  • Q

    is this item can shipping to morocco ..

    By AlaouiKendil Aug-25/2016 10:08:32

    A

    Hello AlaouiKendil,

    I have checked it for you, because the limit shipping method, this item can't be shipped to your country now. We will improve it as soon as possible.
    Please kindly choose other available items.
    Check out our brand new products here: http://www.gearbest.com/new-products/
    Grab our best deals here: http://www.gearbest.com/gadget-deals.html

  • Q

    Hi, I have bought this item many times over the past 1 year. Now it says, this cannot be shipped to 'Sri Lanka". Please fix this. There is a system error. There are many items like this that says, 'it cannot ship to Sri Lanka'.

    By Ashan Aug-09/2016 08:08:32

    A

    Hello Ashan,

    I have checked it for you, because the limit shipping method, this item can't be shipped to your country now. We will improve it as soon as possible.
    Please kindly choose other available items.
    Check out our brand new products here: http://www.gearbest.com/new-products/
    Grab our best deals here: http://www.gearbest.com/gadget-deals.html

Prev 1 234Go To: GO

  • Q

    will it work for nexus 6p

    By shekhar Dec-22/2016 08:12:51

    A

    Hello shekhar,
    It can work for nexus 6p.

  • Q

    Is Compatible with BQ Aquarius M5?

    By João Santos Dec-04/2016 06:12:18

    A

    Hello João,


    Yes, it is compatible with BQ Aquarius M5.

    Thanks for your inquiry.

  • Q

    Привет,я хотел бы узнать поставляется ли этот продукт в город Тамбов? Подойдет ли он к телефонам Fly и экш н камерам Xiaomi?

    By Andriw Nov-09/2016 02:11:35

    A

    Hello Andriw,


    Thank you for your inquiry.

    For the shipping, Please feel free to refer to this link:http://www.gearbest.com/about/shipping-methods.html

    Package Contents: 1 x Power Bank, 1 x USB Cable

    Thank you, Let me know if you need any help.

    Have a nice day!


  • Q

    I use to charge a Macbook Pro Mid 2009?

    By Humberto Aug-30/2016 09:08:03

    A

    Hello,

    Thanks for your e-mail.

    It is mainly Compatible with Apple,Blackberry,G2,GALAXY Mega2,Galaxy Note 2 N7100,Galaxy Note 3 N9000,Galaxy Note 4,Galaxy S6 Edge Plus,Google Nexus 4/5,Google Nexus 7 2nd,HTC,HTC 8X,HTC One M9,iPad,Ipad 4,iPad Air,Ipad Mini,iPad Mini2,iPhone 4/4S,iPhone 5/5S,iPhone 5C,iPhone 6,iPhone 6 Plus,iPhone 6S,iPod,LG,LG G Pro,Lumia 730,Lumia 830,Mate 7,Moto X+1,Motorola,Nokia,Nokia Lumia 920/820,NOTE,Note P600/M32C,Note P601/M16C,SAMSUNG,Printed.

    So about Macbook Pro Mid 2009,maybe not very suitable.

  • Q

    Does it support quick charge?

    By Tomer Jun-24/2016 07:06:09

    A

    Hello Tomer,

    Thanks for your inquiry. Yes, it supports. Have a nice day.

  • Q

    does this charger come with a charging cable to charge the back up battery or only a cable to charge the iphone what kind of plugs does the cable have on both ends i have a iphone 4s

    By russell Mar-09/2016 03:03:38

    A

    Hi,

    Package Contents : 1 x Power Bank, 1 x USB Cable

  • Q

    Is that compatible whit LENOVO K80M 4G Phablet? THANK FOR YOUR ANSWER

    By lorenzo romoli Jan-04/2016 02:01:54

    A

    Hello lorenzo,
    Yes, it is compatible with the Lenovo K80 4G Phablet.

    Thank you for your inquiry.

  • Q

    Is this product compatible with cubot x9?

    By Howard Oct-18/2015 12:10:34

    A
    Hi Howard, The item is compatible with cubot x9.
  • Q

    does this product fits galaxy 3s? because in the description i understood that it doesn't support it.

    By asds Oct-05/2015 11:10:17

    A
    Hi asds, The item fit galaxy 3s.
  • Q

    Hi! This product will it charge me sony xperia s? Because it is not mentioned at the compatibility.

    By Demetris Ioannou Sep-22/2015 02:09:18

    A
    Hi Demetris, The item will charge with sony xperia s.

Prev 1 23Go To: GO

  • Q

    Hi. when this product will be available again?

    By Otto Mar-28/2017 01:03:10

    A

    Hello Otto
    Yes, we have stock now, please feel free to order it.
    Best Regards

  • Q

    hello It will be sold again

    By mohamed Mar-19/2017 10:03:32

    A

    Hello mohamed,

    I’m really sorry for that this one is out of stock now, the exact restock time depends on the requirement. We are unable to give the exactly date that we can get it in stock.

    Hope you can kindly put it in favorites. As soon as we get the item in stock, we’ll email you soon.

    Thanks so much for your understanding.


  • Q

    Hello, Is this item in stock?

    By Serhiy Primak Oct-08/2015 03:10:07

    A
    Hi Serhiy , We are delighted to inform you that the item is in stock and is available for purchase.
  • Q

    Hello ! Do you shipto Latvia? Costs?

    By Pāvels Aug-16/2017 12:08:41

    A

    Hello Pāvels,

    I have checked this for you. Due to the limitations with the shipping method, unfortunately this product cannot be shipped to your country at this time.

    We will aim at improving this as soon as possible.


    Please kindly check out our other available items here: http://www.gearbest.com/new-products/

    Grab our best deals here: http://www.gearbest.com/gadget-deals.html



  • Q

    Why you are not shipping to Turkey? Thanks...

    By Sibel Mar-14/2017 06:03:41

    A

    Hello Sibel


    Thank you for your inquiry.

    In this case, these shipping methods are not available for the destination country in your address. Hence there is no shipping method option. We also hope the courier will improve.

    Thank you, Let me know if you need any help.

    Have a nice day!


  • Q

    is this item can shipping to morocco ..

    By AlaouiKendil Aug-25/2016 10:08:32

    A

    Hello AlaouiKendil,

    I have checked it for you, because the limit shipping method, this item can't be shipped to your country now. We will improve it as soon as possible.
    Please kindly choose other available items.
    Check out our brand new products here: http://www.gearbest.com/new-products/
    Grab our best deals here: http://www.gearbest.com/gadget-deals.html

  • Q

    Hi, I have bought this item many times over the past 1 year. Now it says, this cannot be shipped to 'Sri Lanka". Please fix this. There is a system error. There are many items like this that says, 'it cannot ship to Sri Lanka'.

    By Ashan Aug-09/2016 08:08:32

    A

    Hello Ashan,

    I have checked it for you, because the limit shipping method, this item can't be shipped to your country now. We will improve it as soon as possible.
    Please kindly choose other available items.
    Check out our brand new products here: http://www.gearbest.com/new-products/
    Grab our best deals here: http://www.gearbest.com/gadget-deals.html

  • Q

    Pueden enviarlo a Perú.. Gracias

    By Carlos Eduardo Fuentes Adrianzén Aug-03/2016 11:08:45

    A

    Hola Carlos,

    Podemos enviar a Perú, por lo general, enviamos en todo el mundo desde el almacén de CN.

    Gracias por su atención.


  • Q

    Can you ship this item to Moldova?

    By Mihai Jul-29/2016 07:07:27

    A

    Hello Mihai,
    We can ship it to Moldova.

  • Q

    Hello! How long is shipping to Russia Yaroslavl?

    By Semen Dec-25/2015 12:12:16

    A
    Hi Semen, Total Delivery Time = Processing Time + Packaging Time + Shipping Time We generally require between 3-5 business days to arrange shipment of orders. The exact delivery time depends on the shipping method you choose. 1) Expedited Shipping: Around 4-7 business days to arrive. 2) Standard Shipping: Between 6-8 business days to be delivered. 3) Flat Rate Shipping: Between10-25 business days to ship to the destination. Please feel free to ask if you have further questions.
  • Q

    Hi, Does this product could be expedited shipped?

    By Tomás Oct-27/2015 04:10:44

    A
    Hi Tomás, This product could not be expedited shipped. Thank you for your inquiry.
  • Q

    Hello Friends Do you have a EU warehouse? I want to buy one power bank of this but dont want to pay customs charges. Best regards

    By pedrorebeloz Aug-15/2015 11:08:58

    A
    Hi Pedrorebeloz , We have EU warehause,but the item is not available in EU warehause.
  • Q

    I live in Los angeles, California. How long would it take till I receive the item?

    By JAECHUL Mar-23/2015 05:03:08

    A
    Hi, JAECHUL ! Total Delivery Time = Processing Time + Packaging Time + Shipping Time We generally require between 5-10 business days to arrange shipment of orders. The exact delivery time depends on the shipping method you choose. 1) Expedited Shipping: Around 3-7 business days to arrive. 2) Standard Shipping: Between 6-10 business days to be delivered. 3) Flat Rate Shipping: Between7-25 business days to ship to the destination.
  • Q

    hii, i govind in mi Xiaomi power bank 5000mah how much months warranty does it has plz rly as soon as possible

    By GOVIND BHATTTI Nov-28/2015 06:11:36

    A
    Hi GOVIND, We have a detailed warranty and return policy for all of our customers. Please kindly refer to the details of our warranty and return warranty on: http://www.gearbest.com/about/warranty-and-return.html, We recommend all of our customers to carefully review the policy and the information. Please feel free to ask if you have further questions.