Available shipping methods:
Please note: the standard and expedited shipping costs are only estimates; the actual shipping price will be shown on the order page.
Enjoy App-EXCLUSIVE Deals
13.0MP + 13.0MP Dual Rear Cameras Fingerprint Sensor Corning Gorilla Glass Screen 5
4GB RAM + 64GB ROM 6GB RAM + 128GB ROM
1. Shipping fee will not be included in the instalment amount
2. Orders contain interest-free products and other Non-interest-free products will not enjoy insterest-free privilege
3. Receipient’s address must be Brazil to use instalment
![]() Basic Information
Brand: Elephone
|
![]() Hardware
CPU: Snapdragon 660
|
![]() Network
2G: GSM 1800MHz,GSM 1900MHz,GSM 850MHz,GSM 900MHz
|
![]() Display
Screen resolution: 2160 x 1080
|
![]() Camera
Back-camera: 13.0MP + 13.0MP
|
![]() Media Formats
Music format: AAC,AMR-NB,AMR-WB,FLAC,Midi,MP3,WAV
|
![]() Other Features
Additional Features: 3G,4G,Alarm,Bluetooth,Browser,Calculator,Calendar,Camera,E-book,Fingerprint recognition,Fingerprint Unlocking,FM,GPS,Gravity Sensing,Gravity Sensing System,Light Sensing,Light Sensing System,MP3,MP4,Notification,People,Proximity Sensing,WiFi
|
![]() Battery
Battery Capacity (mAh): 3550mAh
|
![]() Package Contents
Cell Phone: 1
|
![]() Dimensions and Weight
Package size: 19.00 x 14.60 x 3.60 cm / 7.48 x 5.75 x 1.42 inches
|
This is based on the phone network frequency bands, for more details: 4 steps to know whether a phone will work in your country
We cannot provide IMEI (international mobile equipment identity) numbers because each cell phone will be given a unique set of numbers after its assembly, We can't open the packaging.
Related post about finding Xiaomi smartphone IMEI:
https://www.gearbest.com/blog/how-to/how-to-find-the-imei-number-of-xiaomi-smartphone-2161Related post: Why do 16GB phones only have 12GB storage available
1. Make sure the protective film has been removed completely;
2. Try to turn up the volume of the handset;
3. Try to change mobile signal in your area might be poor;
4. If you cannot hear the voice of the receiver, it might be the problem of the receiver's phone or signal.
We can deliver orders to most countries. For a detailed explanation of each shipping method, destination and approximate delivery time, please check our website:
We have listed the SAR value of some cell phones, you can refer to it:
Please visit our blog for more details: How to use IMEI number to track your lost Android phone
There are four ways to revive dead phone battery, refer to post: 4 secret ways to revive any dead phone battery
I would like to buy Elephone U pro,how much I must pay for tax in Italy?
By valeria Apr-19/2018 02:04:04
Hello Valeria,
If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations.
For more details, please check your local customs website.
See our FAQ's here: http://www.gearbest.com/about/faq.html
will this item come with a silicon case and a screen protector?
By Ruben Apr-13/2018 05:04:56
Hello Ruben,
Thanks for your inquiry.
The item comes with a screen protector.
It does not come with a silicon case.
Hi!! Does it Sony camera?
By Коля Apr-12/2018 02:04:14
Hello Коля,
Thanks for your inquiry.
Sorry but it is not Sony camera.
Back-camera: 13.0MP + 13.0MP
Camera type: Triple cameras
Flashlight: Yes
Front camera: 8.0MP
Video recording: Support 1080P Video Recording
Hello in the product box comes Leather Case for protection
By Gui Apr-11/2018 05:04:51
Hello Gui,
Thanks for your inquiry.
Sorry, there is no leather case come with the item.
Is it available EU express shipping method?
By Bertáné Liszkai Klára Apr-11/2018 01:04:29
Hello Bertáné,
We ship everywhere in the world from the CN warehouse.
Unregistered Air Mail(no tracking information) 10 - 25 business days $0.94
Registered Air Mail 11 - 20 business days FREE SHIPPING
Priority Line 16 - 27 business days $5.86
Expedited Shipping 3 - 8 business days $8.09
Please note: the standard and expedited shipping costs are only estimates; the actual shipping price will be shown on the order page.
will the product come seal pack because i had seen videos on gearbest where the product are not seal pack
By . Apr-07/2018 10:04:55
Hello .,
This item is seal packed.
I heared the logo on the back it light up on charging or when you get called, it's real? It have a setting for that or will have later?
By Bledea Raul Apr-04/2018 09:04:54
Hello Bledea,
The logo will be on when the store is filled, and the incoming call lights need to be set in the settings.
Does it use QI wireless charging or a propriety (non-QI) method? Thanks
By Amiram Apr-04/2018 02:04:31
Hello Amiram,
This item is non-QI charging.
Do the phone will receive future Os updates?
By Bledea Raul Apr-03/2018 06:04:32
Hello Bledea,
It supports OTA.
Let me know if you need any help.
How to buy
By Thawee Mar-30/2018 06:03:18
Hello Thawee,
We ship worldwide and it is home delivery.
Please order as follows:
1. First, sign in the account through your registered email address on our website.
2. Add the items to your shopping cart, and then choose the delivered country, shipping cost will appear.
3. Then click "proceed to check out" button. You will find different shipping and payment options for you to select.
4. Fill in your account details and address . Then click “place your order ” button
You can pay for order by PayPal and credit card via PayPal. We also accept payment by western union and bank transfer.
will this item come with a silicon case and a screen protector?
By Ruben Apr-13/2018 05:04:56
Hello Ruben,
Thanks for your inquiry.
The item comes with a screen protector.
It does not come with a silicon case.
Hi!! Does it Sony camera?
By Коля Apr-12/2018 02:04:14
Hello Коля,
Thanks for your inquiry.
Sorry but it is not Sony camera.
Back-camera: 13.0MP + 13.0MP
Camera type: Triple cameras
Flashlight: Yes
Front camera: 8.0MP
Video recording: Support 1080P Video Recording
Hello in the product box comes Leather Case for protection
By Gui Apr-11/2018 05:04:51
Hello Gui,
Thanks for your inquiry.
Sorry, there is no leather case come with the item.
will the product come seal pack because i had seen videos on gearbest where the product are not seal pack
By . Apr-07/2018 10:04:55
Hello .,
This item is seal packed.
I heared the logo on the back it light up on charging or when you get called, it's real? It have a setting for that or will have later?
By Bledea Raul Apr-04/2018 09:04:54
Hello Bledea,
The logo will be on when the store is filled, and the incoming call lights need to be set in the settings.
Does it use QI wireless charging or a propriety (non-QI) method? Thanks
By Amiram Apr-04/2018 02:04:31
Hello Amiram,
This item is non-QI charging.
Do the phone will receive future Os updates?
By Bledea Raul Apr-03/2018 06:04:32
Hello Bledea,
It supports OTA.
Let me know if you need any help.
Est que le smartphone marche en france ?
By Men Mar-25/2018 09:03:54
Hello Men,
Unlocked for Worldwide use. Please ensure local area network is compatible. click here(http://maps.mobileworldlive.com/) for Network Frequency of your country. Please check with your carrier/provider before purchasing this item.
Does the phone supports HDR format? (Video)
By Humberto Mar-23/2018 03:03:38
Hello Humberto,
Yes,it supports HDR format.Thank you.
When does the Face unlock appear?
By Michael Mar-21/2018 04:03:04
Hello Michael,
It will appear after Apr.15.
Good evening, I have a question about the Elefone U Pro. Is it in stock and available in an Europian warehouse? Hope to hear from you soon. Thanks. best regards, John
By John Wiersma Mar-23/2018 02:03:02
Hello John,
We are sincerely sorry that it is not in stock in EU warehouse now.It is in stock in China warehouse.Hope you may understand us.
Hello, will this phone also be available in the EU?
By Milos Mar-22/2018 02:03:51
Hello Milos,
Yes, it is available in EU.
Thank you for your inquiry.
When is the red version will be available?
By José Franco Mar-11/2018 07:03:05
Hello José,
Yes, we have stock, please feel free to order it.
Best Regards
will Elephone U Pro work in colombia (southamerica)?
By Aalonso Feb-11/2018 08:02:15
Hello Aalonso,
Unlocked for Worldwide use. Please ensure local area network is compatible. click here for Network Frequency of your country. Please check with your carrier/provider before purchasing this item.
Networks:
2G: GSM 850/900/1800/1900MHz CDMA BC0
3G: WCDMA 900/2100MHz TD-SCDMA B34/B39
4G: FDD-LTE B1/B3/B5/B7/B20 TDD-LTE B38/B39/B40/B41
When is this expected to ship?
By Mike Feb-07/2018 11:02:18
Hello Mike,
Dispatch: Feb 19 - Feb 23
This item usually can be sent out within 7-14 business days after payment.
Please feel free to order now.
I would like to buy Elephone U pro,how much I must pay for tax in Italy?
By valeria Apr-19/2018 02:04:04
Hello Valeria,
If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations.
For more details, please check your local customs website.
See our FAQ's here: http://www.gearbest.com/about/faq.html
Is it available EU express shipping method?
By Bertáné Liszkai Klára Apr-11/2018 01:04:29
Hello Bertáné,
We ship everywhere in the world from the CN warehouse.
Unregistered Air Mail(no tracking information) 10 - 25 business days $0.94
Registered Air Mail 11 - 20 business days FREE SHIPPING
Priority Line 16 - 27 business days $5.86
Expedited Shipping 3 - 8 business days $8.09
Please note: the standard and expedited shipping costs are only estimates; the actual shipping price will be shown on the order page.
Hello, when will this phone be available in EU warehouse? Tanks
By Adam Feb-19/2018 10:02:55
Hello Adam,
This item is not in stock in EU warehouse temporarily.
Once it is back to our EU warehouse,we will update it on the website.
Please keep an eye on our website.Thank you for your attention.
Hi there, is it available from a european store as well. Just to avoid the massive tax. Thx a lot. Marcus
By Marcus Feb-17/2018 11:02:41
Hello Marcus,
We ship everywhere in the world from the HK warehouse, sorry.
If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations.
For more details, please check your local customs website.
See our FAQ's here: http://www.gearbest.com/about/faq.html
how fast will it be deliver to nigeria using expedit shipping?
By zon Feb-13/2018 05:02:16
Hello zon,
Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.
Please refer to our shipping estimations below:
Expedited Shipping: 3-7 business days
Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html
How to buy
By Thawee Mar-30/2018 06:03:18
Hello Thawee,
We ship worldwide and it is home delivery.
Please order as follows:
1. First, sign in the account through your registered email address on our website.
2. Add the items to your shopping cart, and then choose the delivered country, shipping cost will appear.
3. Then click "proceed to check out" button. You will find different shipping and payment options for you to select.
4. Fill in your account details and address . Then click “place your order ” button
You can pay for order by PayPal and credit card via PayPal. We also accept payment by western union and bank transfer.
Is it support in India..?
By Jatin Khatiwala Mar-24/2018 04:03:56
Hello Jatin,
Yes, it could work in India.
Thank you for your inquiry.
Is the phone water resistant
By Mohamed Mar-18/2018 12:03:48
Hello Mohamed,
We are sorry that it is not water resistant.
Hello, is the menu in Elephone U Pro also available in German?
By evert Feb-28/2018 03:02:13
Hello evert,
Sorry.
English Manual : 1
The screen protector of the package is equal to this https://www.gearbest.com/screen-protectors/pp_1629804.html?wid=4 or inferior? i read that the product in the link is a free gift if i buy the u pro, is right? can explain me better if i must buy the product or i receive it with smartphone
By Mattia Feb-05/2018 08:02:30
Hello Mattia,
It including below items:
Cell Phone: 1
Earphones Adapter: 1
English Manual : 1
Power Adapter: 1
Screen Protector: 1
SIM Needle: 1
USB Cable: 1.
Let me know if you need any further assistance.
Is there a protective cover available? Something like a Led Flip Cover of the Galaxy Note?
By mauro furlan Feb-04/2018 10:02:45
Hello mauro,
Thanks for your inquiry.
Here is the link of the case: https://www.gearbest.com/cases-leather/pp_1632244.html?wid=4
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There are two key factors which will affect the time you receive your items.
China Warehouse: | |||||||
---|---|---|---|---|---|---|---|
Shipping Type | Country or Region | Arrive within 1-7 Days | Arrive within 8-15 Days | Arrive within 16-30 Days | Arrive within 31-45 Days | Average Time (Days) | |
Unregistered Air Mail or Registered Air Mail | United States | 0.52% | 23.78% | 69.62% | 5.87% | 25.63 | |
Spain, United Kingdom, Italy, Germany, France & Portugal | 1.58% | 35.8% | 56.84% | 5.57% | 26.39 | ||
Netherlands, Greece, Poland, Hungary, Slovakia, Czech Republic | 5.59% | 24.44% | 55.84% | 13.00% | 27 | ||
Russia | 0% | 0.04% | 64.94% | 30.02% | 39.53 | ||
Japan, Korea | 0% | 21.30% | 68.80% | 9.66% | 23 | ||
Brazil | 0% | 0% | 23.91% | 72.09% | 38.6 | ||
Turkey | 0.06% | 61.80% | 37.68% | 0.45% | 23.52 | ||
Thailand, Singapore & Malaysia | 0% | 18.38% | 54.27% | 25.34% | 19.03 | ||
Other countries | 0.7% | 38.79% | 47.94% | 8.56% | 23.57 | ||
Priority Line | United States | 0.43% | 33.18% | 65.07% | 0.5% | 16.43 | |
Spain, United Kingdom, Italy, Germany, France & Portugal | 2.55% | 18.21% | 35.65% | 34.27% | 26.31 | ||
Russia | 0% | 0% | 32.6% | 65.4% | 36.07 | ||
Brazil | 0% | 0.26% | 41.22% | 58.17% | 36.67 | ||
Turkey | 0.1% | 51.37% | 47% | 0.47% | 14.47 | ||
Australia | 7.67% | 86.60% | 5.68% | 0% | 11 | ||
Korea | 35.54% | 44.45% | 19.32% | 0% | 11.65 | ||
Japan | 95.80% | 2.09% | 0% | 0% | 6.84 | ||
Thailand, Singapore & Malaysia | 58.96% | 41.04% | 0% | 0% | 8.45 | ||
Other countries | 22.33% | 30.8% | 27.62% | 17.64% | 18.65 | ||
Expedited Shipping | ALL countries(EMS) | 3.8% | 46.8% | 26% | 15% | 14.8 | |
ALL countries(DHL) | 65.8% | 25.75% | 3.86% | 0.37% | 6.72 | ||
GW Warehouse: Typically 3-5 days to the UK, 3-7 days to other European countries. | |||||||
USA Warehouse:Generally, 3-7 days to a USA address. | |||||||
ES Warehouse:Generally, 2-5 days to the Spain, 3-7 days to the Portugal. | |||||||
Shipping from warehouse nearest to shipping address is faster. Additional charges may apply. | |||||||
Note:The above shipping time are calculated by using calendar days. This is a general guide and delays maybe caused force majeure, natural disasters, inclement weather, war, public holidays, and factors outside our control. |
Gearbest.com accepts PayPal,Credit Cards,Wire Transfer and Westem Union as secure payment methods.
HK
USD
Discontinued
HK-2
USD $449.99
SALE
China
USD
Discontinued
G-W-2
USD
OUT OF STOCK
HK-4
USD
OUT OF STOCK
US-3
USD
Discontinued
Tips: Since you did not select the current warehouse, please choose another warehouse to purchase.
Vaild for 72 Hour(s) after receiving.please check it in your GB Account - My Coupon.