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Elephone U Pro 4G Phablet

- BLACK 6GB RAM + 128GB ROM 253964602

13.0MP + 13.0MP Dual Rear Cameras Fingerprint Sensor Corning Gorilla Glass Screen 5

Brand: Elephone 4.54 72 Customer Reviews | 74 answered questions

Price: 548.88

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color:
Blue Black
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6GB RAM + 128GB ROM 4GB RAM + 64GB ROM
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Unlocked for Worldwide use. Please ensure local area network is compatible. click here for Network Frequency of your country. Please check with your carrier/provider before purchasing this item.

Description:
Elephone U Pro as a phablet features 5.99 inch 10 points AMOLED display afford you a vivid and different visual experience. Triple cameras, 13.0MP + 13.0MP dual back cameras and 8.0MP front camera, you can enjoy images with high resolution. It comes with most of the features we've come to expect from a phablet, including 6GB RAM and 128GB ROM storage equipped with Android 8.0 OS that you can play games faster. 3550mAh battery can keep working long time.

Main Features:
Elephone U Pro 4G Phablet 5.99 inch Android 8.0 Qualcomm Snapdragon 660 Octa Core 2.2GHz 6GB RAM 128GB ROM 13.0MP + 13.0MP Dual Rear Cameras Fingerprint Sensor Corning Gorilla Glass Screen 5
Display: 5.99 inch 2160 x 1080 pixels Corning Gorilla Glass Screen 5
CPU: Qualcomm Snapdragon 660 Octa Core 2.2GHz
System: Android 8.0
Storage: 6GB RAM + 128GB ROM
Cameras:8.0MP front camera and 13.0MP + 13.0MP dual rear cameras
Sensors: Gravity Sensor, Fingerprint Sensor, Gyroscope, E-Compass, Proximity Sensor, Ambient Light Sensor
Features:GPS
Bluetooth:5.0
SIM Card: dual SIM dual standby, 2 x Nano SIM cards or 1 TF card + 1 Nano SIM card
Networks:
2G: GSM 850/900/1800/1900MHz CDMA BC0
3G: WCDMA 900/2100MHz TD-SCDMA B34/B39
4G: FDD-LTE B1/B3/B5/B7/B20 TDD-LTE B38/B39/B40/B41

Specification:

Basic Information Brand: Elephone Language: Japanese, English, Bahasa Indonesia, Bahasa Melayu, Cestina, Dansk, Deutsch, Espanol, Filipino, French, Hrvatski, Italiano, Latviesu, Lietuviu, Magyar, Nederlands, Norsk, Polish, Portuguese, Romana, Slovencina, Suomi, Svenska, Tieng viet, Turkish, Greek, Bulgarian, Russian, Ukrainian, Hebrew, Arabic, Thai, Khmer, Korean, Simplified / Traditional Chinese OS: Android 8.0 Service Provider: Unlocked SIM Card Slot: Dual SIM,Dual Standby SIM Card Type: Dual Nano SIM Type: 4G Phablet	Hardware CPU: Snapdragon 660 Cores: 2.2GHz,Octa Core External Memory: TF card up to 128GB (not included) GPU: Adreno 512 RAM: 6GB ROM: 128GB
Network 2G: GSM 1800MHz,GSM 1900MHz,GSM 850MHz,GSM 900MHz 3G: WCDMA B1 2100MHz,WCDMA B8 900MHz Network type: CDMA,FDD-LTE,GSM,TD-SCDMA,TDD-LTE,WCDMA WIFI: 802.11b/g/n wireless internet Wireless Connectivity: 2.4GHz/5GHz WiFi,3G,4G,Bluetooth,CDMA,Dual Band WiFi,GPS,GSM,LTE,WiFi CDMA: CDMA BC0 TD-SCDMA: TD-SCDMA B34/B39 TDD/TD-LTE: TD-LTE B38/B39/B40/B41(2555-2655MHz) 4G LTE: FDD B1 2100MHz,FDD B20 800MHz,FDD B3 1800MHz,FDD B5 850MHz,FDD B7 2600MHz	Display Screen resolution: 2160 x 1080 Screen size: 5.99 inch Screen type: AMOLED,Capacitive (10-Points),Corning Gorilla Glass
Camera Back-camera: 13.0MP + 13.0MP Camera type: Triple cameras Flashlight: Yes Front camera: 8.0MP Video recording: Support 1080P Video Recording	Media Formats Music format: AAC,AMR-NB,AMR-WB,FLAC,Midi,MP3,WAV Picture format: BMP,GIF,JPEG,JPG,PNG Video format: AVC,H.263,H.264,H.265
Other Features Additional Features: 3G,4G,Alarm,Bluetooth,Browser,Calculator,Calendar,Camera,E-book,Fingerprint recognition,Fingerprint Unlocking,FM,GPS,Gravity Sensing,Gravity Sensing System,Light Sensing,Light Sensing System,MP3,MP4,Notification,People,Proximity Sensing,WiFi Bluetooth Version: Bluetooth 5.0 FM radio: Yes Google Play Store: Yes I/O Interface: 2 x Nano SIM Slot,Micophone,TF/Micro SD Card Slot,Type-C Sensor: Ambient Light Sensor,E-Compass,Gravity Sensor,Gyroscope,Proximity Sensor	Battery Battery Capacity (mAh): 3550mAh Battery Type: Non-removable
Package Contents Back Case : 1 Cell Phone: 1 Earphones Adapter: 1 English Manual : 1 Power Adapter: 1 SIM Needle: 1 USB Cable: 1	Dimensions and Weight Package size: 19.00 x 14.60 x 3.60 cm / 7.48 x 5.75 x 1.42 inches Package weight: 0.5680 kg Product size: 15.40 x 7.25 x 0.84 cm / 6.06 x 2.85 x 0.33 inches Product weight: 0.1660 kg

Elephone U Pro 4G Phablet 5.99 inch Android 8.0 Qualcomm Snapdragon 660 Octa Core 2.2GHz 6GB RAM 128GB ROM 13.0MP + 13.0MP Dual Rear Cameras Fingerprint Sensor Corning Gorilla Glass Screen 5- Black 6GB RAM + 128GB ROM

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Customer Reviews

4.54 out of 5

5 Star 47
4 Star 21
3 Star 2
2 Star 0
1 Star 2

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J

Yes (1) Color: Blue Size: 6GB RAM + 128GB ROM

Dos meses de uso, buena calidad por los cuatro costados!

Bien ensamblado y con materiales de buena calidad.Es realmente bonito.Buen diseño, es facil de manejar con una mano.La pantalla amoled es increible por este precio, puedes adaptar la teperatura a tu gusto. El brillo automático funciona bien.La batería soporta más de un día con uso intensivo, muy satisfecho con este punto.Lo accesorios, cargador rápido, adaptador usbc-jack, protector de pantalla, carcasa de silicona, todo correcto.Es rápido, soporte cualquier aplicación sin retardos ni bloqueos. En general el sistema responde muy bien.Seguridad; patron, pin, , huella, reconocimiento de voz, reconocimiento facial y por vinculación a dispositivos de confianza. He probado todo y todo funciona. Sin configuras varias huellas se acaba el problema del retardo en el desboqueo y se vuelve muy preciso. El reconocimiento facial rapidísimo.Red y conexiones. no he tenido que tocar nada, poner la SIM y todo funcionando. En comparación con mi P900 he notado una mejor cobertura con la red de mi operador y en itinerancia, la wifi (2,4 y 5 GHz) perfecta, bluetooth perfecto. NFC perfecto, lo utilizo con la aplicación de pagos de mi banco y no me ha fallado nunca. GPS perfecto, muy preciso.La carga rápida funciona muy bien, es rápida de verdad! La calidad y volumen del sonido en llamdas es muy buena, incluso he tenido que bajar el sonido para que mis conversaciones no fueran públicas :-) La cámara funciona bien con luz de día y escenas bien iluminadas en general. El software es fácil de manejar, fotos claras y brillantes.Este teléfono esta acabado totalmente en cristal, yo lo estoy utilizando sin el protector y la pantalla siguen impoluta.En general estoy muy contento con el teléfono, he de decir que nunca había tenido un dispositivo que cumpliera tanto con mis espectativas, es un alta gama sin dudarlo (Por si os lo preguntáis tambén he tenid0 Iphone y Galaxy)

Suggestion

Las fotografías con poca luz son decepcionantes. He instalado la Google Cam y magia, fotografías perfectas con poca iluminación. Conclusión buen hardware, mal software, deben mejorar este punto.El sonido multimedia por el altavoz del teléfono cumple, pero no es de calidad a pesar de que tiene un buen volumen.El estar acabado totalmente en cristal es un imán para las huellas, decir que se limpia con facilidad.

May 26,2018 10:08:06
Sparky
Yes (4) Color: Black Size: 6GB RAM + 128GB ROM

Great device, BUT...

This is an amazing phone. The AMOLED screen looks stunning, Android 8.0 works flawlessly, no problems at multitasking thanks to the good CPU and RAM. Battery lasts for a whole day for me. 1. good AMOLED screen. perfect blacks. 2. Android 8.0 nearly stock. 3. Call quality is alright for both sides. 4. CPU performs very well, better than those MTK CPUs. 5. Camera 'can' take good pictures, but it needs some time to get it right. 6. Receives updates frequently so far. 7. Face Unlock and fingerprint scanner work very well. 8. No problem with google apps. they are preinstalled. 9. No chinese bloatware 10. 3G, 4G LTE working perfectly fine for me.

Suggestion

1. Speakers could be better. 2. Headphone adapter that was included in the package, was broken/not functional. Had to buy bluetooth headphones. 3. Camera software needs to be updated! 4. Light is shining through a bit at the side of the edge. Not too bad tho. 5. Red looks a tiny bit more like a orange to me.. 6. Screenprotector is very cheap and not very good.
Mar 01,2018 12:58:43
Wendover Warren
Yes (4) Color: Blue Size: 6GB RAM + 128GB ROM

Quality phone for a reasonable price

The Elephone U Pro is a quality phone with a great display. It was easy to use out of the box with no language or setup issues. Android 8 is very intuitive with some nice evolutionary features like the swipe functions. Build quality seems very good with the phone feeling solid and well made. The display is bright with a nice colour balance. Battery life is good and easily lasts all day. Really good to have a simple case and screen protector in the box with the phone. This phone does not run like a phone designed for the Chinese market and if Elephone continue to produce quality products like this one at reasonable prices they are sure to be popular worldwide.

Suggestion

Wireless charging seems flaky but that could be the cheap charger that I bought separately. Despite the NFC chip being installed Android Pay / Google Pay will not work as the phone has not been approved by Google. ("Google cannot confirm that your device meets the Google Pay's security standards") . Minor niggle for me is that the power button is just where I hold the phone and so I keep turning it to standby accidently. This could also be inconvenient if you are using it in a holder i.e. in car or bike. Overall I am very happy with the phone and would recommend to others.
Feb 27,2018 11:23:48
RICARDO
Yes (0) Color: Black Size: 6GB RAM + 128GB ROM

elephone u pro

elephone u pro the most beautiful Chinese phone I've seen until today.display is amoled quality similar to a brand we all know.great colours.memoria 6gb and rom 128gb that comes perfectly to do everything we need.very fast in all functions .charging and wireless.battery lasts perfectly one day.I was very happy with the mobile phone despite having had a problem with it.the gearbest tried to solve it.

Suggestion

I received the mobile phone with a defect in the junction of the glass of the screen with the frame letting light pass.brushing the aesthetic to the mobile phone.As for the defect this is all functional.I clapped with the gearbest that tried to solve the problem.or send it to exchange / refund or returned part of the amount I paid. I chose to return part of the payment I made to avoid burucracies and lost time. the camera could be better for the price range of the mobile phone. The protection screen is not tempered.
Apr 27,2018 15:06:47
Rafael Caetano
Yes (0) Color: Blue Size: 6GB RAM + 128GB ROM

Amazing phone

1-choose this rate cause the phone is amazing but its not perfect 2-I love the design of the phone and how smoth it is when you are running apps/games3-The biggest advantage of this phone is clearly the design and the disadvantage is the price but you can catch some good promotion like i did 4-i tottaly reccomend this phone if you consider that the design can be more important then the performance (not that the performance is bad it still pretty awesome but for the price i think you can get better but not so beautiful xD )

Suggestion

The only thing that i didn't liked was how slippery the phone is because it glass behind but they send you the phone case so i really reccomend you to use it unless you are really careful with your things
Jul 18,2018 11:09:33
Knorr

Yes (1) Color: Blue Size: 6GB RAM + 128GB ROM

Elephone U Pro 6GB ram. 128GB armazenamento interno

Após pesquisa no mercado brasileiro, e olhar na internet/ YouTube o mercado chinês e a fins . Vi videos e depoimentos sobre os smartphones chineses.... E constatei que no Brasil estão nos vendendo produtos defasados tecnologicamente. Observei que as especificações dos smartphones chineses eram mais potentes, e mais baratos. Mesmo pagando a taxa da alfândega brasileira de 224 teias .Porém a demora é absurda em torno dos 60 e poucos dias , mais os transtornos dos Correios..... Minha caixa do celular não veio lacrada e isso me deixou em dúvida de ser um aparelho sem uso ... Em fim , ainda estou usando e até então ele atende as espectativas de performance.

Suggestion

De negativo temos na parte superior um barrulho algo parecido uma mola solta quando se coloca em cima da mesa levemente, parece algo solto. A impressão uma molinha faz um barulho estranho passando um ar de fragilidade, ou mal construído. Eu tenho pouco tempo de uso, uns 30 dias ... Ontem 25/06/2018 travou apagou a tela ... Fiquei decepcionado. segurei os dois botões para reenviá-lo! Aí ele voltou ... Fiquei muito emseguro, e triste . Já que teria de ficar mais de seis meses sem aparelho que paguei cara é demorou para vir. Eu estou em dúvidas neste momento quanto a qualidade... Teirei de continuar usando e aí formar uma opinião final .

Jul 25,2018 22:34:48
Rômulo Damacena
Yes (5) Color: Blue Size: 6GB RAM + 128GB ROM

Aparelho Lindo

Aparelho muito bem construído, com um acabamento digno de top de linha só que mais barato kkk, valeu super a pena muito rápido roda todos os apps da loja com muita fluidez. A tela é um dos pontos mais positivos sua qualidade e curvatura são impecáveis, o áudio no auto falante é mediano, tem muito agudo os graves são bem apagados, porém com fones funciona muito bem. A Dual câmera realmente funciona não é fake, a qualidade é boa e a tecnologia empregada foi bem desenvolvido e o software de câmera sabe ser bem intuitivo e de fácil manuseio.

Suggestion

O áudio do auto falante é um pouco seco, falta graves.
Mar 24,2018 14:57:23
Paulo
Yes (0) Color: Blue Size: 6GB RAM + 128GB ROM

Elephone U PRo bougt at Gearbest

Mid-range device with high potential Good performance Amoled colors display is fantastic Amazing build quality (just beautiful!!!) Curved Screen Good processor at this price point Quick Charge Fast and good looking launcher with stock-android Great phone! As usual good delivery from Gearbest

Suggestion

The camera could be better. he audio in the speaker is medium, it has very sharp, and the bass should be improved After a system upgrade to: Elephone_U_Pro_20180227_20180227-200025 the Curved Edge Screen bar has disappeared. Can anyone help me to solve this problem???
Apr 20,2018 20:27:28
Kazimieras
Yes (0) Color: Black Size: 6GB RAM + 128GB ROM

Beautiful curved screen, high quality and solid hardware, seamless and clean Android 8.0

Used it for 3 months now.Android 8.0 works perfectly, in 3 months did not encountered any software bugs. The phablet feels very rigid and looks beautiful, especially curved screen.Looks exacly like in photos, very tiny bezzel.High quality silicone case is included in the box.

Suggestion

Screen protective film is very soft. The film gets scratched if you put phablet otherside on the table. Otherwise, glass screen is scratch resistant.One of two speakers is fake, but sound is good.
Jul 01,2018 12:20:54
Fab Silva
Yes (0) Color: Blue Size: 6GB RAM + 128GB ROM

Fantastic TOP phone.. Absolutamente maravilhoso!

Top PhoneWell, must say its THE phone.. amazing.. (stop saying BS about basic stuff.. its a phone in the end).1. POWERFUL2. BEAUTIFUL3. FAST4. BATTERY LIFE MONSTER (CONSIDER EVERYTHING PLEASE)5.VOLUME - SPEAKERS - AWESOME6. SCREEN = ABSURD = TOP7. ANDROID 8 = TOP8. FINGER ACCESS = GREAT9. ALL I NEED (I GUESS YOU TOO)10. PIKA DAS GALÁXIAS

Suggestion

NOTHING FOR NOW.
Jun 22,2018 00:11:45

FAQ for Elephone U Pro 4G Phablet

Does Elephone U Pro 4G Phablet has wireless charging?

Yes, it does.
Whether Elephone U Pro has NFC function?

It has NFC function.
Does the phone support OTA?

It supports OTA.
What is the SAR value of Elephone U Pro?

Head: 0.248 W/kg, Body: 1.390 W/kg.
Is the phone come with LED notification?

It comes with LED notification.
Is the phone compatible with VOLET?

It is compatible with VOLET.
Is Elephone U Pro 4G Phablet compatible with HDR format?

It is compatible with HDR format.
Will the Google play store work?

Yes, it will.
Will this phone work in my country?

This is based on the phone network frequency bands, for more details: 4 steps to know whether a phone will work in your country
What is the IMEI number of this device?

We cannot provide IMEI (international mobile equipment identity) numbers because each cell phone will be given a unique set of numbers after its assembly, We can't open the packaging.

Related post about finding Xiaomi smartphone IMEI:
https://www.gearbest.com/blog/how-to/how-to-find-the-imei-number-of-xiaomi-smartphone-2161
Will this phone work in my country?

For details, please refer to the post about country-based mobile phone network frequency bands coverage guide:
Country-based mobile phone network frequency bands coverage guide and the checking method: 4 steps to know whether a phone will work in your country
What is the IMEI number of this device?

We cannot provide IMEI (international mobile equipment identity) numbers because each cell phone will be given a unique set of numbers after its assembly, We can't open the packaging.

Related post about finding Xiaomi smartphone IMEI:
How to find the IMEI number of Xiaomi smartphone
Why do 16GB phones only have 12GB storage available?

Related post: Why do 16GB phones only have 12GB storage available
Why I cannot hear any sound when making or receiving a call?

1. Make sure the protective film has been removed completely;

2. Try to turn up the volume of the handset;

3. Try to change mobile signal in your area might be poor;

4. If you cannot hear the voice of the receiver, it might be the problem of the receiver's phone or signal.
How to use smartphone as a mouse, touchpad or keyboard?

Please refer to the post below: Use your smartphone as a mouse, touchpad or keyboard
What is the SAR value of the phone?

We have listed the SAR value of some cell phones, you can refer to it:
How to use IMEI number to track your lost Android phone?

Please visit our blog for more details: How to use IMEI number to track your lost Android phone
How to revive any dead phone battery?

There are four ways to revive dead phone battery, refer to post: 4 secret ways to revive any dead phone battery
How to fix unresponsive touch screen on Android phone?

You will find answer here: How to fix unresponsive touch screen on Android phone
How to to remove phone scratches?

Please visit our blog: Insider's Guide | 7 easy ways to remove phone scratches
How to unlock an Android phone if i forgot the password?

You will find answer here: How to unlock an Android phone if you forgot the password
Can this item be shipped to my country?

We can deliver orders to most countries. For a detailed explanation of each shipping method, destination and approximate delivery time, please check our website:

GearBest shipping methods

20 things you need to know when shopping on GearBest

Short guide on tracking fees and shipping insurance on GearBest

GearBest shipping memo: save money on delivery by choosing the best option
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Customer Questions & Answers

All(74)
Product Information(56)
Stock Status(5)
Payment
About Shipping(6)
Others(7)

Q india shipping available and the warranty covered By selva Jun-27/2018 21:41:38: A

Hello Selva，
Registered Air Mail 10-25 business days FREE SHIPPING
Please note: the standard and expedited shipping costs are only estimates; the actual shipping price will be shown on the order page.

Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html

Q Can you ship to Brazil? By gustavo Jun-13/2018 02:51:32: A

Hello Gustavo，
Yes, we have stock, please feel free to order it.
Priority Line 20-50 business days $4.76
Please note: the standard and expedited shipping costs are only estimates; the actual shipping price will be shown on the order page.

Q Does Elephone U Pro have Estonian language option ? By Trekker Jun-05/2018 05:56:18: A

Hello Trekker，
No, sorry.
Language: Japanese, English, Bahasa Indonesia, Bahasa Melayu, Cestina, Dansk, Deutsch, Espanol, Filipino, French, Hrvatski, Italiano, Latviesu, Lietuviu, Magyar, Nederlands, Norsk, Polish, Portuguese, Romana, Slovencina, Suomi, Svenska, Tieng viet, Turkish, Greek, Bulgarian, Russian, Ukrainian, Hebrew, Arabic, Thai, Khmer, Korean, Simplified / Traditional Chinese

Q will this phone get a future update android P By nuhu May-31/2018 21:17:10: A

Dear Nuhu,

It does not support OTA，can not be updated to android P.

Q Does the product have NFC u have answered different to the same question. Does Android PAY Work? By Joe May-09/2018 18:49:03: A

Hello Joe,
Yes ,this item has NFC .This item system is Android 8.0 .

Q hello what HK-2 and HK in warehouse options ? thanks By teixeira May-05/2018 23:14:45: A

Dear Teixeira,

They are different warehouses in HK.

Q I liked your product Elephone U Pro. I would like to promote the phone by reviewing it on my YouTube Channel. I can do this if you can send me a sample. By AndroReview Apr-27/2018 13:11:36: A

Hello AndroReview,

Please kindly contact our Youtube team via email here: youtube@gearbest.com.

Q Does the Face Unlock works like it says 0.08 sec? How long does it take for it to be in Holland? By YK Apr-23/2018 11:45:36: A

Hello YK,
The Face Unlock works like it says 0.08 sec.
Let me know if you need any help.

Q I would like to buy Elephone U pro,how much I must pay for tax in Italy? By valeria Apr-19/2018 07:55:04: A

Hello Valeria,

If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations.

For more details, please check your local customs website.
See our FAQ's here: http://www.gearbest.com/about/faq.html

Q will this item come with a silicon case and a screen protector? By Ruben Apr-13/2018 10:54:56: A

Hello Ruben,
Thanks for your inquiry.
The item comes with a screen protector.
It does not come with a silicon case.

Q india shipping available and the warranty covered By selva Jun-27/2018 21:41:38: A

Hello Selva，
Registered Air Mail 10-25 business days FREE SHIPPING
Please note: the standard and expedited shipping costs are only estimates; the actual shipping price will be shown on the order page.

Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html

Q Does Elephone U Pro have Estonian language option ? By Trekker Jun-05/2018 05:56:18: A

Hello Trekker，
No, sorry.
Language: Japanese, English, Bahasa Indonesia, Bahasa Melayu, Cestina, Dansk, Deutsch, Espanol, Filipino, French, Hrvatski, Italiano, Latviesu, Lietuviu, Magyar, Nederlands, Norsk, Polish, Portuguese, Romana, Slovencina, Suomi, Svenska, Tieng viet, Turkish, Greek, Bulgarian, Russian, Ukrainian, Hebrew, Arabic, Thai, Khmer, Korean, Simplified / Traditional Chinese

Q will this phone get a future update android P By nuhu May-31/2018 21:17:10: A

Dear Nuhu,

It does not support OTA，can not be updated to android P.

Q Does the product have NFC u have answered different to the same question. Does Android PAY Work? By Joe May-09/2018 18:49:03: A

Hello Joe,
Yes ,this item has NFC .This item system is Android 8.0 .

Q hello what HK-2 and HK in warehouse options ? thanks By teixeira May-05/2018 23:14:45: A

Dear Teixeira,

They are different warehouses in HK.

Q Does the Face Unlock works like it says 0.08 sec? How long does it take for it to be in Holland? By YK Apr-23/2018 11:45:36: A

Hello YK,
The Face Unlock works like it says 0.08 sec.
Let me know if you need any help.

Q will this item come with a silicon case and a screen protector? By Ruben Apr-13/2018 10:54:56: A

Hello Ruben,
Thanks for your inquiry.
The item comes with a screen protector.
It does not come with a silicon case.

Q Hi!! Does it Sony camera? By Коля Apr-12/2018 19:18:14: A

Hello Коля,
Thanks for your inquiry.
Sorry but it is not Sony camera.
Back-camera: 13.0MP + 13.0MP
Camera type: Triple cameras
Flashlight: Yes
Front camera: 8.0MP
Video recording: Support 1080P Video Recording

Q Hello in the product box comes Leather Case for protection By Gui Apr-11/2018 10:30:51: A

Hello Gui,
Thanks for your inquiry.
Sorry, there is no leather case come with the item.

Q Does it support wireless charging? By Samuel Novitzky Apr-10/2018 15:59:06: A

Hello Samuel,

This is supported

Q Good evening, I have a question about the Elefone U Pro. Is it in stock and available in an Europian warehouse? Hope to hear from you soon. Thanks. best regards, John By John Wiersma Mar-23/2018 19:39:02: A

Hello John,
We are sincerely sorry that it is not in stock in EU warehouse now.It is in stock in China warehouse.Hope you may understand us.

Q Hello, will this phone also be available in the EU? By Milos Mar-22/2018 07:24:51: A

Hello Milos,
Yes, it is available in EU.
Thank you for your inquiry.

Q When is the red version will be available? By José Franco Mar-12/2018 00:52:05: A

Hello José，
Yes, we have stock, please feel free to order it.
Best Regards

Q will Elephone U Pro work in colombia (southamerica)? By Aalonso Feb-12/2018 02:18:15: A

Hello Aalonso,
Unlocked for Worldwide use. Please ensure local area network is compatible. click here for Network Frequency of your country. Please check with your carrier/provider before purchasing this item.
Networks:
2G: GSM 850/900/1800/1900MHz CDMA BC0
3G: WCDMA 900/2100MHz TD-SCDMA B34/B39
4G: FDD-LTE B1/B3/B5/B7/B20 TDD-LTE B38/B39/B40/B41

Q When is this expected to ship? By Mike Feb-07/2018 17:59:18: A

Hello Mike，
Dispatch: Feb 19 - Feb 23
This item usually can be sent out within 7-14 business days after payment.
Please feel free to order now.

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Q Can you ship to Brazil? By gustavo Jun-13/2018 02:51:32: A

Hello Gustavo，
Yes, we have stock, please feel free to order it.
Priority Line 20-50 business days $4.76
Please note: the standard and expedited shipping costs are only estimates; the actual shipping price will be shown on the order page.

Q I would like to buy Elephone U pro,how much I must pay for tax in Italy? By valeria Apr-19/2018 07:55:04: A

Hello Valeria,

If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations.

For more details, please check your local customs website.
See our FAQ's here: http://www.gearbest.com/about/faq.html

Q Is it available EU express shipping method? By Bertáné Liszkai Klára Apr-11/2018 06:46:29: A

Hello Bertáné，
We ship everywhere in the world from the CN warehouse.
Unregistered Air Mail(no tracking information) 10 - 25 business days $0.94
Registered Air Mail 11 - 20 business days FREE SHIPPING
Priority Line 16 - 27 business days $5.86
Expedited Shipping 3 - 8 business days $8.09
Please note: the standard and expedited shipping costs are only estimates; the actual shipping price will be shown on the order page.

Q Hello, when will this phone be available in EU warehouse? Tanks By Adam Feb-19/2018 16:18:55: A

Hello Adam,

This item is not in stock in EU warehouse temporarily.
Once it is back to our EU warehouse,we will update it on the website.
Please keep an eye on our website.Thank you for your attention.

Q Hi there, is it available from a european store as well. Just to avoid the massive tax. Thx a lot. Marcus By Marcus Feb-17/2018 17:04:41: A

Hello Marcus,
We ship everywhere in the world from the HK warehouse, sorry.

If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations.

For more details, please check your local customs website.
See our FAQ's here: http://www.gearbest.com/about/faq.html

Q how fast will it be deliver to nigeria using expedit shipping? By zon Feb-13/2018 11:22:16: A

Hello zon,

Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.

Please refer to our shipping estimations below:
Expedited Shipping: 3-7 business days

Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

Q I liked your product Elephone U Pro. I would like to promote the phone by reviewing it on my YouTube Channel. I can do this if you can send me a sample. By AndroReview Apr-27/2018 13:11:36: A

Hello AndroReview,

Please kindly contact our Youtube team via email here: youtube@gearbest.com.

Q How to buy By Thawee Mar-30/2018 11:26:18: A

Hello Thawee,
We ship worldwide and it is home delivery.
Please order as follows:
1. First, sign in the account through your registered email address on our website.
2. Add the items to your shopping cart, and then choose the delivered country, shipping cost will appear.
3. Then click "proceed to check out" button. You will find different shipping and payment options for you to select.
4. Fill in your account details and address . Then click “place your order ” button
You can pay for order by PayPal and credit card via PayPal. We also accept payment by western union and bank transfer.

Q Is it support in India..? By Jatin Khatiwala Mar-24/2018 09:38:56: A

Hello Jatin,
Yes, it could work in India.
Thank you for your inquiry.

Q Is the phone water resistant By Mohamed Mar-18/2018 17:55:48: A

Hello Mohamed,

We are sorry that it is not water resistant.

Q Hello, is the menu in Elephone U Pro also available in German? By evert Feb-28/2018 09:13:13: A

Hello evert，
Sorry.
English Manual : 1

Q The screen protector of the package is equal to this https://www.gearbest.com/screen-protectors/pp_1629804.html?wid=4 or inferior? i read that the product in the link is a free gift if i buy the u pro, is right? can explain me better if i must buy the product or i receive it with smartphone By Mattia Feb-05/2018 14:30:30: A

Hello Mattia,
It including below items:
Cell Phone: 1
Earphones Adapter: 1
English Manual : 1
Power Adapter: 1
Screen Protector: 1
SIM Needle: 1
USB Cable: 1.
Let me know if you need any further assistance.

Q Is there a protective cover available? Something like a Led Flip Cover of the Galaxy Note? By mauro furlan Feb-04/2018 16:06:45: A

Hello mauro,
Thanks for your inquiry.
Here is the link of the case: https://www.gearbest.com/cases-leather/pp_1632244.html?wid=4

74 Questions & Answers View All>

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Shipping

There are two key factors which will affect the time you receive your items.

1: Item processing time
After receiving your order,we require some time to test the product to ensure its quality.The exact processing time varies depending on the item.The average processing time is 3 working days.but this can also be affected by the item's stock status. For small quantity orders,the processing time is 1-3days while larger quantity orders may require 2-5days.

2

Shipping methods

China Warehouse:
Shipping Type	Country or Region	Arrive within 1-7 Days	Arrive within 8-15 Days	Arrive within 16-30 Days	Arrive within 31-45 Days	Average Time (Days)
Unregistered Air Mail or Registered Air Mail	United States	0.52%	44.87%	49.88%	3.5%	18.13
	Spain, United Kingdom, Italy, Germany, France & Portugal	5.18%	43.44%	48.34%	1.17%	15
	Netherlands, Greece, Poland, Hungary, Slovakia, Czech Republic	2.96%	40.34%	52.54%	3.74%	18.66
	Russia	0%	4.45%	84.41%	11.1%	28
	Japan, Korea	0%	21.30%	68.80%	9.66%	17.75
	Brazil	0%	0%	23.91%	72.09%	38.6
	Turkey	0%	37.75%	59.05%	3.1%	20.33
	Thailand, Singapore & Malaysia	0%	40.39%	56.12%	2.6%	16.2
	Other countries	0.7%	38.79%	47.94%	8.56%	23.57
Priority Line	United States	12.28%	79.05%	7.4%	0.52%	11.75
	Spain, United Kingdom, Italy, Germany, France & Portugal	8.44%	66.56%	23.45%	0.45%	13.55
	Russia	0%	3.48%	75.79%	20.04%	31
	Brazil	2.21%	6%	61.29%	25.46%	30
	Turkey	20.42%	77%	3%	0.08%	10
	Australia	7.67%	86.60%	5.68%	0%	11
	Korea	97.54%	1.57%	0.89%	0%	7
	Japan	95.80%	2.09%	0%	0%	6.84
	Thailand, Singapore & Malaysia	58.96%	41.04%	0%	0%	8.45
	Other countries	22.33%	30.8%	27.62%	17.64%	18.65
Expedited Shipping	ALL countries(EMS)	3.8%	46.8%	26%	15%	14.8
Expedited Shipping	ALL countries(DHL)	65.8%	25.75%	3.86%	0.37%	6.72
GW Warehouse: Typically 3-5 days to the UK, 3-7 days to other European countries.
USA Warehouse:Generally, 3-7 days to a USA address.
ES Warehouse:Generally, 2-5 days to the Spain, 3-7 days to the Portugal.
Shipping from warehouse nearest to shipping address is faster. Additional charges may apply.
Note:This is a general guide and delays maybe caused force majeure, natural disasters, inclement weather, war, public holidays, and factors outside our control.

Payment

Gearbest.com accepts PayPal,Credit Cards,Wire Transfer,Westem Union, YandexMoney,Webmoney,Boleto,OXXO and BKM as secure payment methods.

1: Paypal
The most convenient payment method in the world.

2: Wire transfer
For orders which exceed $1,500,please contact us at support@gearbest.com.
Note: please email us the order number,the amount transferred along with currency type,and the exact date of the wire transfer.

3: Western Union
Please contact us at support@gearbest.com for details.
Note: please email us the following information after you have paid via Westem Union:
· Control Number(10 digits)
· The exact amount sent along with the currency
· Name of sender.
· Address of sender

4: YandexMoney、 Webmoney
With YandexMoney and Webmoney, it is convenient and safe for you to pay via credit card、wallet or cash

5: Boleto
For Brazil customers, we accept Boleto: you only need to fill in the payment information, remember your Boleto Voucher information and pay it within 3 days at any Boleto stores.

6: OXXO
For Mexico customers, we accept OXXO: you can choose OXXO payment on our website, and then remember your OXXO Voucher information and pay it within 3 days at any OXXO stores.

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Customer Questions & Answers

india shipping available and the warranty covered

Can you ship to Brazil?

Does Elephone U Pro have Estonian language option ?

will this phone get a future update android P

Does the product have NFC u have answered different to the same question. Does Android PAY Work?

hello what HK-2 and HK in warehouse options ? thanks

I liked your product Elephone U Pro. I would like to promote the phone by reviewing it on my YouTube Channel. I can do this if you can send me a sample.

Does the Face Unlock works like it says 0.08 sec? How long does it take for it to be in Holland?

I would like to buy Elephone U pro,how much I must pay for tax in Italy?

will this item come with a silicon case and a screen protector?

india shipping available and the warranty covered

Does Elephone U Pro have Estonian language option ?

will this phone get a future update android P

Does the product have NFC u have answered different to the same question. Does Android PAY Work?

hello what HK-2 and HK in warehouse options ? thanks

Does the Face Unlock works like it says 0.08 sec? How long does it take for it to be in Holland?

will this item come with a silicon case and a screen protector?

Hi!! Does it Sony camera?

Hello in the product box comes Leather Case for protection

Does it support wireless charging?

Good evening, I have a question about the Elefone U Pro. Is it in stock and available in an Europian warehouse? Hope to hear from you soon. Thanks. best regards, John

Hello, will this phone also be available in the EU?

When is the red version will be available?

will Elephone U Pro work in colombia (southamerica)?

When is this expected to ship?

Can you ship to Brazil?

I would like to buy Elephone U pro,how much I must pay for tax in Italy?

Is it available EU express shipping method?

Hello, when will this phone be available in EU warehouse? Tanks

Hi there, is it available from a european store as well. Just to avoid the massive tax. Thx a lot. Marcus

how fast will it be deliver to nigeria using expedit shipping?

I liked your product Elephone U Pro. I would like to promote the phone by reviewing it on my YouTube Channel. I can do this if you can send me a sample.

How to buy

Is it support in India..?

Is the phone water resistant

Hello, is the menu in Elephone U Pro also available in German?

The screen protector of the package is equal to this https://www.gearbest.com/screen-protectors/pp_1629804.html?wid=4 or inferior? i read that the product in the link is a free gift if i buy the u pro, is right? can explain me better if i must buy the product or i receive it with smartphone

Is there a protective cover available? Something like a Led Flip Cover of the Galaxy Note?

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Shipping

Item processing time

Shipping methods

Payment

Paypal

Wire transfer

Western Union

YandexMoney、 Webmoney

Boleto

OXXO

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