ECOO E04 4G LTE Smartphone
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ECOO E04 4G LTE Smartphone

- DEEP BLUE 122246901

Android 5.0 / 3GB RAM / 16GB ROM / MTK6752 1.7GHz Octa Core / 5.5 inch
133.27
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    COD This product supports COD on delivery. Suggestions: Do not place orders with non-COD products, otherwise you will not be able to choose COD payment method.
    Ship between: Jan 16 - Jan 18, Estimated Shipping Time: business days Order Processing Time may require a few days. Once dispatched from warehouse, Shipping (or Delivery) Time depends on the Shipping Method.
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Main Features:
ECOO E04 Android 5.0 4G LTE Smartphone 5.5 inch Phablet FHD IPS Screen MTK6752 1.7GHz Octa Core 3GB RAM 16GB ROM Hotknot Fingerprint 16.0MP Camera
●CPU: MediaTek MT6752 1.7GHz octa-core high-speed processing platform
●GPU: ARM MALI-T760
●OS: Android 5.0 (The modification time is July 16.)
●Camera: Rear-16MP, front-8.0MP
●Display: 5.5inch IPS, 1920 x 1080pixels
●SIM card: Dual SIM dual standby, one is Standard SIM Card, the other is Micro SIM Card
●RAM: 3GB 
●ROM: 16GB 
●Bluetooth: 4.0
●Positioning: GPS, A-GPS
●Support Gravity/Light/Compass/Proximity Sensing System
●Bluetooth/GPS/Wifi/FM/MP3/MP4/Hotknot Function Supported

Networks:
2G: GSM 850/900/1800/1900MHz
3G: WCDMA 900/2100MHz
4G: FDD-LTE 800/1800/2600MHz

Unlocked for Worldwide use. Please ensure local area network is compatible. click here for Network Frequency of your country. Please check with your carrier/provider before purchasing this item.

Specification:

5.5 inch ECOO E04 Android 5.0 4G LTE Phablet with MTK6752 1.7GHz Octa Core 3GB RAM 16GB ROM GPS Hotknot- Deep Blue

Basic Information

Type: 4G Smartphone
OS: Android 5.0
Service Provider: Unlocked
Languages: Afrikaans, Bahasa Indonesia, Bahasa Melayu, Catala, Cestina, Dansk, Deutsch, Eesti, English, Spanish, Filipino, French, Harvatski, IsiZulu, Italian, Kiswahili, Latviesu, Lietuviu, Magyar, Nederlands, Norsk bokmal, Polski, Portuguese, Romana, Rumantsch, Slovenscina, Suomi, Svenska, Vietnamese, Turkish, Greek, Russian, Arabic, Hebrew, , Thai, Korean, Japanese, Traditional/Simplified Chinese
SIM Card Slot: Dual SIM,Dual Standby
SIM Card Type: Micro SIM Card,Nano SIM Card

5.5 inch ECOO E04 Android 5.0 4G LTE Phablet with MTK6752 1.7GHz Octa Core 3GB RAM 16GB ROM GPS Hotknot- Deep Blue

Hardware

CPU: MTK6752 64bit
Cores: 1.7GHz,Octa Core
GPU: ARM Mali760 MP2
RAM: 3GB RAM
ROM: 16GB
External Memory: TF card up to 32GB (not included)

5.5 inch ECOO E04 Android 5.0 4G LTE Phablet with MTK6752 1.7GHz Octa Core 3GB RAM 16GB ROM GPS Hotknot- Deep Blue

Network

Wireless Connectivity: GSM,3G,Bluetooth,GPS,WiFi,4G
WIFI: 802.11b/g/n wireless internet
Network type: GSM+WCDMA+FDD-LTE
3G: WCDMA 900/2100MHz
2G: GSM 850/900/1800/1900MHz
4G: FDD-LTE 800/1800/2600MHz

5.5 inch ECOO E04 Android 5.0 4G LTE Phablet with MTK6752 1.7GHz Octa Core 3GB RAM 16GB ROM GPS Hotknot- Deep Blue

Display

Screen type: Capacitive,IPS
Screen size: 5.5 inch
Screen resolution: 1920 x 1080 (FHD)

5.5 inch ECOO E04 Android 5.0 4G LTE Phablet with MTK6752 1.7GHz Octa Core 3GB RAM 16GB ROM GPS Hotknot- Deep Blue

Camera

Camera type: Dual cameras (one front one back)
Back-camera: 16.0MP
Back camera: with flash light and AF
Front camera: 8.0 MP
Video recording: Yes

5.5 inch ECOO E04 Android 5.0 4G LTE Phablet with MTK6752 1.7GHz Octa Core 3GB RAM 16GB ROM GPS Hotknot- Deep Blue

Media Formats

Picture format: JPEG,GIF,BMP,PNG
Music format: AMR,MP3,WAV
Video format: H.264,H.263,3GP,AVI,MP4,RMVB
MS Office format: Word,Excel,PPT
E-book format: TXT,PDF
Live wallpaper support: Yes
Games: Android APK

5.5 inch ECOO E04 Android 5.0 4G LTE Phablet with MTK6752 1.7GHz Octa Core 3GB RAM 16GB ROM GPS Hotknot- Deep Blue

Other Features

TF card slot: Yes
Micro USB Slot: Yes
Audio out port : Yes (3.5mm audio out port)
Microphone: Supported
Speaker: Supported
Sensor: Gravity Sensor
Additional Features: MP4,MP3,3G,Wi-Fi,FM,Bluetooth,GPS,Browser,Sound Recorder,People,Gesture Sensing,Proximity Sensing

5.5 inch ECOO E04 Android 5.0 4G LTE Phablet with MTK6752 1.7GHz Octa Core 3GB RAM 16GB ROM GPS Hotknot- Deep Blue

Battery

Battery Capacity (mAh): 1 x 2500mAh Battery

5.5 inch ECOO E04 Android 5.0 4G LTE Phablet with MTK6752 1.7GHz Octa Core 3GB RAM 16GB ROM GPS Hotknot- Deep Blue

Package Contents

Cell Phone: 1
Screen Protector: 1
Power Adapter: 1
USB Cable: 1
English Manual : 1

5.5 inch ECOO E04 Android 5.0 4G LTE Phablet with MTK6752 1.7GHz Octa Core 3GB RAM 16GB ROM GPS Hotknot- Deep Blue

Dimensions

Product size: 15.67 x 7.75 x 0.93 cm / 6.16 x 3.05 x 0.37 inches
Package size: 19.0 x 14.5 x 4.5 cm / 7.47 x 5.70 x 1.77 inches
Product weight: 0.160 kg
Package weight: 0.500 kg

5.5 inch ECOO E04 Android 5.0 4G LTE Phablet with MTK6752 1.7GHz Octa Core 3GB RAM 16GB ROM GPS Hotknot- Deep Blue

5.5 inch ECOO E04 Android 5.0 4G LTE Phablet with MTK6752 1.7GHz Octa Core 3GB RAM 16GB ROM GPS Hotknot- Deep Blue

5.5 inch ECOO E04 Android 5.0 4G LTE Phablet with MTK6752 1.7GHz Octa Core 3GB RAM 16GB ROM GPS Hotknot- Deep Blue

5.5 inch ECOO E04 Android 5.0 4G LTE Phablet with MTK6752 1.7GHz Octa Core 3GB RAM 16GB ROM GPS Hotknot- Deep Blue

5.5 inch ECOO E04 Android 5.0 4G LTE Phablet with MTK6752 1.7GHz Octa Core 3GB RAM 16GB ROM GPS Hotknot- Deep Blue

5.5 inch ECOO E04 Android 5.0 4G LTE Phablet with MTK6752 1.7GHz Octa Core 3GB RAM 16GB ROM GPS Hotknot- Deep Blue

5.5 inch ECOO E04 Android 5.0 4G LTE Phablet with MTK6752 1.7GHz Octa Core 3GB RAM 16GB ROM GPS Hotknot- Deep Blue

5.5 inch ECOO E04 Android 5.0 4G LTE Phablet with MTK6752 1.7GHz Octa Core 3GB RAM 16GB ROM GPS Hotknot- Deep Blue5.5 inch ECOO E04 Android 5.0 4G LTE Phablet with MTK6752 1.7GHz Octa Core 3GB RAM 16GB ROM GPS Hotknot- Deep Blue

5.5 inch ECOO E04 Android 5.0 4G LTE Phablet with MTK6752 1.7GHz Octa Core 3GB RAM 16GB ROM GPS Hotknot- Deep Blue

5.5 inch ECOO E04 Android 5.0 4G LTE Phablet with MTK6752 1.7GHz Octa Core 3GB RAM 16GB ROM GPS Hotknot- Deep Blue

5.5 inch ECOO E04 Android 5.0 4G LTE Phablet with MTK6752 1.7GHz Octa Core 3GB RAM 16GB ROM GPS Hotknot- Deep Blue

5.5 inch ECOO E04 Android 5.0 4G LTE Phablet with MTK6752 1.7GHz Octa Core 3GB RAM 16GB ROM GPS Hotknot- Deep Blue5.5 inch ECOO E04 Android 5.0 4G LTE Phablet with MTK6752 1.7GHz Octa Core 3GB RAM 16GB ROM GPS Hotknot- Deep Blue

5.5 inch ECOO E04 Android 5.0 4G LTE Phablet with MTK6752 1.7GHz Octa Core 3GB RAM 16GB ROM GPS Hotknot- Deep Blue

5.5 inch ECOO E04 Android 5.0 4G LTE Phablet with MTK6752 1.7GHz Octa Core 3GB RAM 16GB ROM GPS Hotknot- Deep Blue

5.5 inch ECOO E04 Android 5.0 4G LTE Phablet with MTK6752 1.7GHz Octa Core 3GB RAM 16GB ROM GPS Hotknot- Deep Blue

5.5 inch ECOO E04 Android 5.0 4G LTE Phablet with MTK6752 1.7GHz Octa Core 3GB RAM 16GB ROM GPS Hotknot- Deep Blue

5.5 inch ECOO E04 Android 5.0 4G LTE Phablet with MTK6752 1.7GHz Octa Core 3GB RAM 16GB ROM GPS Hotknot- Deep Blue

Product Notes:
1. Download your favorite apps through the Google Play Store or Market installed.
2. Note: This smart phone is designed only to work with the current Android/Windows OS installed in it. Any alterations such as upgrades or flashing a newer version will void the warranty.
3. The stated ROM amount shows the maximum available ROM with nothing installed. However, the Android/Windows OS and pre-installed software from the manufacturer will occupy some of this ROM. The available ROM on the device will therefore be slightly less than the ROM listed.

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Customer Reviews

4.68 out of 5
  • 54
  • 26
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See all 80 reviews Write a Review
  • Klaus
    Yes (0) Color: White
    Gutes Smartphone
    Schnelles Smartphone mit ausreichend RAM. Hervorzuheben der austauschbare Akku, die Motivation LED, zwei SIM Karten und ein Speicherkartenslot. Also kein Hybrid wie es gern heute benutzt wird. Es hat mir zwei Jahre gute Dienste geleistet. Beanstandungen: Der rückwärtige Deckel aus Plastik ist mit der Zeit zerbröselt. Dadurch das man das Gerät öffnen kann, leidet der Plastikdeckel sehr. Das Display ist okay, würde nie ohne Folie betrieben. Funk, GBS sind mitunter etwas lahm. Schade daß es das Gerät nicht mehr gibt, bzw keine Ersatzteile. Für den Preis auch nach zwei Jahren noch ansprechend.

    Sep 30,2018

  • Roman
    Yes (0) Color: Deep Blue
    ECOO E04 3GB
    Очень доволен обслуживанием в данном магазине. Доставка получилась очень быстрая в Украину. Заказал 28.04 забрал на почте 12.04 (с учетом майских праздников), заказ был оформлен простой почтой через Нидерланды.

    Все характеристики соответствуют заявленным от производителя.
    В комплекте зарядное устройство, инструкция и защитная пленка.
    Suggestion
    Пока не обнаружил.

    May 14,2015

  • Александр
    Yes (0) Color: Deep Blue
    Ecoo E04 Aurora PLUS обзор и мнение
    - Экран
    - Сборка
    - Мощный процессор и видео ядро
    - 3Гб оперативной памяти
    - Индикатор уведомлений
    - Подсветка сенсорных кнопок
    - Сканер отпечатков пальца

    - Screen
    - Sborka
    - Powerful Video processor and the core
    - 3Gb RAM
    - Indicator alerts
    - Light Touch buttons
    - Skaner Fingerprints
    Suggestion
    -Слабая батарея /по факту 2500mAh/
    -Перегрев батареи в играх
    -Посредственный звук динамика и наушников
    - Плохое качество камер

    - Low battery / upon 2500mAh /
    - Heat batteries in games
    - Poor speakers or headphones
    - Bad quality camera

    May 22,2015

  •   Harold Chisholm
    Yes (0) Color: Deep Blue
    Consumer
    WOW what a deal from Gearbest.com. Everything arrived as advertised and right out of the box this thing was going. I purchased this to replace the piece of crap I phone five. The other phone is not in the same category as this phone, so there really is nothing to compare. If you are looking for a phone that lives up to its advertisement, this one will not let you down.
    Suggestion
    None

    Jun 04,2015

  • Динко
    Yes (0) Color: White
    Very nice phone
    1. Great Camera 16 MP
    2. RAM - 3 GB
    3. Beautiful design
    4. High performance - over 50,000 Antutu test
    5. Android 5
    6. Great kit
    7. Indications of events + illuminated touch controls
    Suggestion
    1. Lightly scattered vibration
    2. Another for now I do not feel like minus

    Feb 22,2016

  • mcmulan
    Yes (0) Color: White
    ECOO Aurora Plus
    Qualité mieux que je pensais vu certain commentaire.
    Très bon rapport qualité prix.
    Bel écran IPS Full HD.
    Processeur et RAM rapide.
    Détecteur d'empreinte fonctionne correctement.
    Android 5.0 64bit.
    12.7Go disponible pour les Apps.
    Capteur magnétique.
    Suggestion
    Appareil photo moyen.

    Mar 15,2016

  • Aleksandar
    Yes (0) Color: White
    Great phone for this price
    - Very fast
    - Good build quality
    - Bright and nice clear screen
    - Fingerprint ID detects very fast
    - Overall for this price you can't get better phone
    Suggestion
    Camera isn't the best but considering the price and build quality of the phone the camera is good. I think that lights on menu and back button are a bit too strong.

    Jan 25,2016

  • Vladimir
    Yes (0) Color: White
    Absolutely amaizing for the price!
    This phone has got a lot of useful and excellent features which are typical only for more expensive flagman phones.
    Very fast and steady performance, brilliant picture and camera.
    Highly recommended!
    Fast delivery and good communication with the seller.
    Suggestion
    Practically no.

    Mar 07,2016

  • Otmane TAHIRI
    Yes (0) Color: White
    ecoo e04 aurora plus
    beautiful phone
    good camera
    bright screen
    big size
    perfect fingerprint
    fast shipping
    good commuincatin and supprt
    Suggestion
    very weak battery
    i bought it with 3000 mAh when i placed the order it was written 3000 mAh
    they send me just 2500 mAh
    with 4G network it take less than 4 hours the battery get down
    i'm so sad because that mestaking of the bettery

    Jan 24,2016

  • lukeSAMA
    Yes (0) Color: Deep Blue
    Review after 4 months! Worth it!
    1] Low price (for these specs, cmon!)
    2] Performances (very fast for this price)
    3] Screen (FHD phablet)
    4] Both colors look very good
    5] Dual SIM + SD slot + removable battery
    6] 4G!
    7] Fast and clean delivery, thanks for that
    Suggestion
    1] Overheating easily (gaming, video, using GPS at some point)
    2] Battery life + time to charge the battery
    3] GPS when indoors and in cars, even after rooting the phone to improve GPS fixes (works fine outside under clear sky)
    4] Camera (lot of noise when it is dark, focusing is not that great, medium to bad overall quality)

    Oct 06,2015

FAQ for ECOO E04 4G LTE Smartphone

Customer Questions & Answers

  • All(100)
  • Product Information(61)
  • Stock Status(4)
  • Payment(3)
  • About Shipping(23)
  • Others(9)
Q

according to TRACK PHONE this phone IS NOT A 3G or A 4G LTE phone and will not work with ATT and track phone some one is lying

By ron Jan-14/2017 12:52:18

A

Hello  ron,  
2G: GSM 850/900/1800/1900MHz 
3G: WCDMA 900/2100MHz 
4G: FDD-LTE 800/1800/2600MHz

Thanks for your inquiry.


Q

when you have more in stock? I need it urgently

By Aaron Ojeda Aug-07/2016 21:30:51

A

Hello Aaron,

We are sorry that this item is out of stock. We don't have the information about the restocking at present. You can choose other one in stock on our website, this one is for your reference: http://www.gearbest.com/cell-phones/pp_204058.html?wid=21   

Thanks for your attention. 

Q

Is the Micro USB port also OTG? i like to connect the phone to a external screen

By Boo May-25/2016 17:35:25

A

Hello Boo,
This item only has a Micro USB Slot,it doesn't support OTG.

Q

Hi, will this phone work in the United States?

By Steven Mar-11/2016 11:59:47

A

Hello Steven ,
This phone is unlocked , it can work the carrier which can support Frequency GSM850/900/1800/1900MHz , You can check the link to find which carrier this phone can support,The link is  http://maps.mobileworldlive.com/.

Q

Hi, It is not clear if you can add dual sim AND an additional memory card. Or is it one sim one memory card? Thanks

By Don Feb-24/2016 07:59:33

A

Hi,

It is one sim one memory card or 2 sim cards.

Q

Does it work with Google Cardboard?

By Daniele Feb-21/2016 13:37:57

A

Hi,

It can works with Google Cardboard.

Q

can you deliver Pakistan

By Muhammad Imran Feb-18/2016 10:42:12

A

Hi,

We can deliver to Pakistan. We hope you enjoy shopping here with us.

Q

The phone recognizes 4G services in my area but uses 3G. I selected the recommended setting 4G but it uses 3G instead! Please help.

By Sadi Feb-17/2016 02:59:36

A

Hi,

Compatible Networks: 
2G: GSM 850/900/1800/1900MHz 
3G: WCDMA 900/2100MHz 
4G: FDD-LTE 800/1800/2600MHz 

Click this link to check the network: http://maps.mobileworldlive.com/ 


Q

o valor para o Brasil é parcelado ou uma vez no cartão?

By sanatana Feb-16/2016 20:05:44

A

Hello sanatana,
Our website accepts following safe and secure payment methods:
1.PayPal
2.Pay by credit card directly
3.Pay by credit card via PayPal
4.Wire Transfer
5.Western Union
6.Pay by Boleto Bancario via Ebanx
Available payment methods depends on where are you from. Please add items to cart, click"proceed to checkout",then choose the destination country to check it.
If you pay by Wire Transfer,Western Union,please contact us for further details.

Q

The battery capacity in some places makes is 3000mAh and elsewhere puts it 2500mah. I would like to know the models that you are sent and all of 3000mah. Greetings and thanks.

By Maria Feb-14/2016 11:29:33

A

Hi,

It is 1 x 2500mAh Battery.

Q

Is the Micro USB port also OTG? i like to connect the phone to a external screen

By Boo May-25/2016 17:35:25

A

Hello Boo,
This item only has a Micro USB Slot,it doesn't support OTG.

Q

Hi, will this phone work in the United States?

By Steven Mar-11/2016 11:59:47

A

Hello Steven ,
This phone is unlocked , it can work the carrier which can support Frequency GSM850/900/1800/1900MHz , You can check the link to find which carrier this phone can support,The link is  http://maps.mobileworldlive.com/.

Q

Hi, It is not clear if you can add dual sim AND an additional memory card. Or is it one sim one memory card? Thanks

By Don Feb-24/2016 07:59:33

A

Hi,

It is one sim one memory card or 2 sim cards.

Q

Does it work with Google Cardboard?

By Daniele Feb-21/2016 13:37:57

A

Hi,

It can works with Google Cardboard.

Q

The phone recognizes 4G services in my area but uses 3G. I selected the recommended setting 4G but it uses 3G instead! Please help.

By Sadi Feb-17/2016 02:59:36

A

Hi,

Compatible Networks: 
2G: GSM 850/900/1800/1900MHz 
3G: WCDMA 900/2100MHz 
4G: FDD-LTE 800/1800/2600MHz 

Click this link to check the network: http://maps.mobileworldlive.com/ 


Q

o valor para o Brasil é parcelado ou uma vez no cartão?

By sanatana Feb-16/2016 20:05:44

A

Hello sanatana,
Our website accepts following safe and secure payment methods:
1.PayPal
2.Pay by credit card directly
3.Pay by credit card via PayPal
4.Wire Transfer
5.Western Union
6.Pay by Boleto Bancario via Ebanx
Available payment methods depends on where are you from. Please add items to cart, click"proceed to checkout",then choose the destination country to check it.
If you pay by Wire Transfer,Western Union,please contact us for further details.

Q

The battery capacity in some places makes is 3000mAh and elsewhere puts it 2500mah. I would like to know the models that you are sent and all of 3000mah. Greetings and thanks.

By Maria Feb-14/2016 11:29:33

A

Hi,

It is 1 x 2500mAh Battery.

Q

сколько в Итоге оперативной памяти? в описании 3GB, а на видео в обзоре 2 GB

By EGOR Feb-10/2016 19:23:14

A

Hi,

RAM: 3GB RAM.

Q

En la primera descripción aparece como versión de Android 4 y más adelante dice versión 5, cuál es la correcta?

By René López Feb-07/2016 04:21:07

A

Hello René,
OS: Android 5.0 (The modification time is July 16.)

Q

olá sou do brasil este telefone pega nas redes aqui? obrigado

By everton Feb-01/2016 16:13:08

A
Hi everton,
This one is unlocked phone, it can work the carrier which can support Frequency 2G: GSM 850/900/1800/1900MHz 3G: WCDMA 900/2100MHz 4G: FDD-LTE 800/1800/2600MHz. You can check the link to find which carrier this phone can support. The link is: http://maps.mobileworldlive.com/. We hope you enjoy shopping here with us.
Q

when you have more in stock? I need it urgently

By Aaron Ojeda Aug-07/2016 21:30:51

A

Hello Aaron,

We are sorry that this item is out of stock. We don't have the information about the restocking at present. You can choose other one in stock on our website, this one is for your reference: http://www.gearbest.com/cell-phones/pp_204058.html?wid=21   

Thanks for your attention. 

Q

Hi, is available this phone (white color).

By Simeon Jan-26/2016 14:56:16

A
Hi Simeon,
This item is in stock for immediate shipping now in white. We hope you enjoy shopping here with us.
Q

Hola tienen disponible para envio a Guatemala

By Jorge Dec-26/2015 20:12:48

A
Hi Jorge,
This item is in stock for immediate shipping now to Guatemala. We hope you enjoy shopping here with us.
Q

Hello! Will the phone have NFC? What about wireless charging ?

By Radu Matei Apr-07/2015 22:51:26

A
Hi, Radu !The item not support NFC funtion.
Q

how can I pay through Credit Card from Pakistan. How much amount you will deduct for ecoo EO4 4g ltd

By arshad Jul-16/2015 19:30:04

A
Hi, arshad  ! We are sorry your country can not pay by Credit Card directly.
Q

Bonjour, est-ce qu'il est possible de le commander depuis la Belgique et peut-on payer par virement bancaire? Is it possible to order from Belgium and can we pay by bank transfer? Bien à vous

By jonathan Jun-26/2015 19:20:33

A
Hi, jonathan ! We  can ship to Belgium and you can pay us by bank transfer.For more details, please contact our Support Center (http://support.gearbest.com/)
Q

CUNATO ME CUESTA EN PESOS ARGENTINOS

By JONATAN Apr-21/2015 04:12:42

A
Hi JONATAN,we just accept dollars.
Q

can you deliver Pakistan

By Muhammad Imran Feb-18/2016 10:42:12

A

Hi,

We can deliver to Pakistan. We hope you enjoy shopping here with us.

Q

from were do you ship this model?? uk? or china?

By helder guia Dec-26/2015 11:30:29

A
Hi Helder Guia, it will be sent from China by courier, and delivered direct to the destination. Thank you for your inquiry. Best wishes to you and Merry Christmas!
Q

From where do this cellphone is shipped? From the warehouse in Spain or other place?

By Rui Dec-13/2015 04:15:39

A
Hi,
We ship it from China warehouse. Thank you for your inquiry.
Q

We have 37% Custom tax in my country for products that cost 75$ and above, can you somehow assist?

By dan Oct-22/2015 14:15:09

A
Hi Dan, taxes are charged by your local customs office and are covered by the customer. Before you start importing quantities of China products to your country, you'll need to research what the law and practices are in country. Please refer to: http://www.gearbest.com/about/faq.html  If you have special instructions for your order such as dropshipping order, gift order etc, please leave us message when you checkout. Thank you for your inquiry. Please feel free to ask further presale questions.
Q

I am in afghanistan , I want to know that if i buy this, can I achive this from Afghanistan!?

By Ferdous Aug-23/2015 08:58:41

A
Hi Ferdous,
We send package to Afghanistan. If you buy it on our website,we will send it to your address. Please feel free to ask if you have further questions. 
Q

what do you mean by surface mail ?

By Samy Jul-28/2015 03:31:41

A
Hi,Samy!
Please check here: http://www.gearbest.com/about/shipping-methods.html
Q

bonjour,avez vous des frais de douanes?si oui quel est le montant? merci

By MARC Jul-24/2015 13:43:39

A
Hi, MARC!
  Taxes are charged by your local customs office control and are covered by the customer . We recommend you ship the item by surface mail or ems to reduce or avoid ( if applicable) .Please refer to http://www.gearbest.com/about/faq.html 
Q

Sobre a entrega, eu gostaria de saber se entrega no brasil? e se demora em medi quantos dias? e também se o produto é mesmo como esta descrito no anuncio ou e similar.

By Washington luiz Jul-08/2015 07:24:03

A
Hi, Washington! 
Total Delivery Time = Processing Time + Packaging Time + Shipping Time
We generally require between 3-5 business days to arrange shipment of orders. 
The exact delivery time depends on the shipping method you choose. 
1) Expedited Shipping: Around 3-7 business days to arrive.

2) Standard Shipping: Between 6-10 business days to be delivered.
3) Flat Rate Shipping: Between10-25 business days to ship to the destination. 
Please check the details in following link   http://www.gearbest.com/about/shipping-methods.html
Q

is it possible tu get it in east Africa and use it hire in Tanzania? then and how I can make payment?

By simon Jul-07/2015 14:52:58

A
Hi, simon!
We send package all over the world and it is possible to send to east Africa.

This one is unlocked phone, it can work the carrier which can support Frequency 2G: GSM 850/900/1800/1900MHz 3G: WCDMA 900/2100MHz 
4G: FDD-LTE 800/1800/2600MHz , You can check the link to find which carrier this phone can support,The link is http://maps.mobileworldlive.com/. 

You can shop safely and securely with any of the following convenient methods and in US dollars.
We do not accept Cash on Delivery.
1. PayPal: this is the online payment method that most of our customers choose
2. Pay by credit card via PayPal.(less than 400usd)

If the total amount less than 100usd, we do not accept payment following payment methods.
1. Wired Transfer: we accept secure bank transfer for very large orders.
2. Western Union: 
Q

He comprado el producto y de la forma de envío estándar a España. Quería saber cuanto tardará en llegar? Quien se encarga de traérmelo a mi? Y como poder seguir el seguimiento del producto?

By Fabian Jul-01/2015 07:12:55

A
Hi, Fabian  ! 

Total Delivery Time = Processing Time + Packaging Time + Shipping Time
We generally require between 3-5 business days to arrange shipment of orders. 
The exact delivery time depends on the shipping method you choose. 
1) Expedited Shipping: Around 3-7 business days to arrive.

2) Standard Shipping: Between 6-10 business days to be delivered.
3) Flat Rate Shipping: Between10-25 business days to ship to the destination. 
Please check the details in following link   http://www.gearbest.com/about/shipping-methods.html
Q

according to TRACK PHONE this phone IS NOT A 3G or A 4G LTE phone and will not work with ATT and track phone some one is lying

By ron Jan-14/2017 12:52:18

A

Hello  ron,  
2G: GSM 850/900/1800/1900MHz 
3G: WCDMA 900/2100MHz 
4G: FDD-LTE 800/1800/2600MHz

Thanks for your inquiry.


Q

Español: Hola que tal estoy interesado en comprar este producto, quisiera saber si usted le adjuntaría una carcasa ( carcasa es un protector del teléfono, por lo general vienen en plástico y recubre el celular) Ademas viene en el idioma español? Ingles: Hello such , I am interested in buying this product , I wonder if you would wavers a housing ( housing is a protective phone , usually come in plastic and coated cell ) It also comes in the Spanish language?

By Maximiliano Jan-25/2016 19:56:10

A
Hi Maximiliano,
This phone has Spanish language. We are sorry that we do not sell protective case for this phone yet. Please feel free to ask if you have further questions. 
Q

locked or unlocked for quebec in canada

By serge Pominville Jun-08/2015 13:42:53

A
Hi, serge! The phone is unlocked for Quebec in Canada. 
Q

desde donde me lo mandan? desde dentro de la comunidad economica europea.? lo digo por el coste que tendría que pagar en aduana si me lo mandan desde fuera de la unión europea. antes de comprarlo me interesaba ese detalle para saber el coste final del móvil, Por favor contésteme a esta pregunta a mi correo para comprarlo de inmediato, si el coste final es asequible. Un saludo

By Jose Rosas Torres May-24/2015 14:52:35

A
Hi,Jose !We sent the item from china.We send package all over the world.  Taxes are charged by your local customs office control and are covered by the customer . We recommend you ship the item by surface mail or ems to reduce or avoid ( if applicable) .Please refer to http://www.gearbest.com/about/faq.html 
Q

Do you have warranty? If there is then please tell us more.

By Mher May-13/2015 21:16:03

A
Hi, Mher, there is the warranty and return policy of our website, you can check it http://www.gearbest.com/about/warranty-and-return.html . 
Q

Vendete la cover di questo cellulare separatamente?

By Anto Apr-21/2015 18:14:53

A
Hi, Anto  !We dont sell the cover.
Q

Gostei deste aparelho, ele funciona no Brasil-Paraná?

By wagner stenio Apr-20/2015 15:54:19

A
Hi, wagner

This phone is unlocked phone, it can work the carrier which can support Frequency 2G: GSM 850/900/1800/1900MHz; 3G: WCDMA 900/2100MHz; 4G: FDD-LTE 800/1800/2600MHz. You can check the link to find which carrier this phone can support. The link is  http://maps.mobileworldlive.com/.
Q

Qual é a garantia do telefone no caso de avaria? Em caso de avaria onde será reparado?

By CC Apr-16/2015 21:24:40

A
Hi CC,please check in this link:http://www.gearbest.com/about/warranty-and-return.html.Our phons are from China.
Q

Its 2GB or 3GB?

By jose bonilla Apr-10/2015 00:12:24

A
Hi, jose !
It is 3GB. 

100 Questions & Answers View All>

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