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Home > > LED Strips

Customer Questions & AnswersAsk a question

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  • Q

    Hi! What about waterproof? Is it has IP65 class? I want to use it outdoor under roof. Is it Ok?

    By Vitaly Trakhtenberg Sep-09/2015 05:09:02

    A
    Hi Vitaly, I am sorry that this item is not waterproof. Thank you for your kind understanding. Please feel free to ask further pre-sale questions.
  • Q

    Hi, i only found transformer for color led strip, do you have the only white one to sell ? Thanks

    By Marc Siebert Jul-11/2015 01:07:12

    A
    Hi,we are sorry to inform that we do not have the only white one to sell.
  • Q

    Please can you tell me which transformer I can use with this product. Is it on this site?

    By Essa Jun-28/2015 08:06:41

    A
    Hi,this product use DC12. You need to use a transformer which is suitable for 12V. You can serach it in our webpage.
  • Q

    Do you sell the transformer for this ?

    By ZAfrican Jun-28/2015 07:06:23

    A
    Hi,we do not sell matched transformer for this product.
  • Q

    Hi! What else do I need to connect thid to power socket? Provide me a link to a product if you can. Thanks

    By Matej Jun-24/2015 05:06:13

    A
    Hi,you need to use one adaptor to connect with your socket.
  • Q

    What power source is required? Can it use a 12v DC power supply or 2.2v USB? Can the strip be trimmed to fit a small space?

    By Jay May-26/2015 08:05:52

    A
    Hi Jay, It needs to use the output DC/AC 12V voltage transformer. Power supply wattage should be 10% more than the total wattage of this lamp. Several lights can share one power adapter. Thank your for your inquiry. Please feel free to ask if you have further questions.
  • Q

    puedes enviar a mis clientes directamente

    By eustorgio gomez May-22/2015 03:05:48

    A
    Hi, eustorgio!We can sent the item to your customers.
  • Q

    es contra agua

    By eustorgio gomez May-22/2015 03:05:33

    A
    Hi Eustorgio, It doesn't against the water. Thank your for your inquiry. Please feel free to ask if you have further questions.
  • Q

    I want to buy LED light strip that you have. The problem is, I don't know how to connect to the power source. Can you guys help me with this or if you guy even sale them. Which would be a lot easier for a "dummy" like me.

    By thu May-19/2015 11:05:40

    A
    Hi, It needs to use the output DC/AC 12V voltage led driver. Power supply wattage should be 10% more than the total wattage of this lamp. Several lights can share one power adapter. Thank your for your inquiry. Please feel free to ask if you have further questions.
  • Q

    Hello again, how many 5m LED strip lights would each transformer power?

    By Phil Silby May-03/2015 06:05:55

    A
    Hi Phil, Several strip lights can share one adapter. So 5 or 6 PCS 5m LED strip lights could share one adapter with each transformer power. Thank your for your inquiry.

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