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Home > > Other Consumer Electronics

Customer Questions & AnswersAsk a question

  • All (93)
  • Product information (27)
  • Stock status (14)
  • Payment (0)
  • About shipping (51)
  • Others (1)
  • Q

    is this mi scale 2 ? or mi scales (1) ?

    By rafi Jul-30/2017 04:07:01

    A

    Hello rafi,
    Thank you for your inquiry.

    It is Mi scale 1.

    Let me know if you need any help.

  • Q

    I have received the Scale with a user manual in Chinese.. Please send one in English,

    By Raam Finzi Jun-19/2017 11:06:19

    A

    Hello Raam,
    Sorry,there is only Chinese manual at this time.

    Let me know if you need any help.

  • Q

    Will it Syncronize with Iphone with ios 10 ?

    By etadeu76 May-25/2017 10:05:24

    A

    Hello etadeu76,

    The item doesn't support ios 10.

  • Q

    is it IOS compatible ?

    By etadeu76 May-24/2017 02:05:50

    A

    Hello etadeu76,
    It can be.

    Support Android 4.4, iOS 7.0, Bluetooth V4.0

  • Q

    Unas preguntas más, ¿de donde se envia la bascula? ¿cuanto suele tardar? ¿hay que pagar algún dinero extra como aduana o algo asi? Muchas gracias

    By Antonio Manuel Feb-09/2017 01:02:35

    A

    Hello Antonio,
    We ship it out from China.


    The estimated shipping time for registered shipping is 15-30 business days after we ship it out.

    The estimated shipping time for priority shipping is 7-15 business days after we ship it out.

    The estimated shipping time for expedited shipping is 3-7 business days after we ship it out.


    Unfortunately, taxes on all our products are subject to the local customs policy. The customer is solely responsible for customs tax and any other customs related charges if any exist. Please feel free to consult your local customs office for more details before ordering. Thank you for your inquiry.

  • Q

    How many kilos can handle?

    By Joules Jan-16/2017 02:01:41

    A

    Hello Joules,

    It can handle 150kg.


  • Q

    How is the body fat calculated? just weight and height or is there current?

    By Domingos Santos Jan-13/2017 04:01:06

    A

    Hello Domingos,

    Thank you for your inquiry.

    I am sorry it doesn't have these functions.


  • Q

    How many person can use this scale for tracking the history using mi fit app?

    By lia Jan-11/2017 08:01:16

    A

    Hello lia,
    Usually it can be used for a family.


  • Q

    Hello, Can you ship this product to Açores, Portugal by Priority Line? Best Regards Samuel Francisco

    By Samuel Francisco Jan-04/2017 10:01:02

    A

    Hello Samuel,


    Thank you for your inquiry.

    Yes,we can ship it to Portugal with Priority Line.

  • Q

    Hi, does the scale gather data like bone, water, fat mass?

    By Ieva Jan-03/2017 07:01:57

    A

    Hello Ieva,


    Thank you for your inquiry.

    I am sorry it doesn't have these functions.

Prev 1 234 ... 10Go To: GO

  • Q

    is this mi scale 2 ? or mi scales (1) ?

    By rafi Jul-30/2017 04:07:01

    A

    Hello rafi,
    Thank you for your inquiry.

    It is Mi scale 1.

    Let me know if you need any help.

  • Q

    Will it Syncronize with Iphone with ios 10 ?

    By etadeu76 May-25/2017 10:05:24

    A

    Hello etadeu76,

    The item doesn't support ios 10.

  • Q

    is it IOS compatible ?

    By etadeu76 May-24/2017 02:05:50

    A

    Hello etadeu76,
    It can be.

    Support Android 4.4, iOS 7.0, Bluetooth V4.0

  • Q

    Unas preguntas más, ¿de donde se envia la bascula? ¿cuanto suele tardar? ¿hay que pagar algún dinero extra como aduana o algo asi? Muchas gracias

    By Antonio Manuel Feb-09/2017 01:02:35

    A

    Hello Antonio,
    We ship it out from China.


    The estimated shipping time for registered shipping is 15-30 business days after we ship it out.

    The estimated shipping time for priority shipping is 7-15 business days after we ship it out.

    The estimated shipping time for expedited shipping is 3-7 business days after we ship it out.


    Unfortunately, taxes on all our products are subject to the local customs policy. The customer is solely responsible for customs tax and any other customs related charges if any exist. Please feel free to consult your local customs office for more details before ordering. Thank you for your inquiry.

  • Q

    How many kilos can handle?

    By Joules Jan-16/2017 02:01:41

    A

    Hello Joules,

    It can handle 150kg.


  • Q

    How is the body fat calculated? just weight and height or is there current?

    By Domingos Santos Jan-13/2017 04:01:06

    A

    Hello Domingos,

    Thank you for your inquiry.

    I am sorry it doesn't have these functions.


  • Q

    How many person can use this scale for tracking the history using mi fit app?

    By lia Jan-11/2017 08:01:16

    A

    Hello lia,
    Usually it can be used for a family.


  • Q

    Hi, does the scale gather data like bone, water, fat mass?

    By Ieva Jan-03/2017 07:01:57

    A

    Hello Ieva,


    Thank you for your inquiry.

    I am sorry it doesn't have these functions.

  • Q

    Is there a manual in other language than Chinese ? English / French ?

    By John Dec-24/2016 04:12:21

    A

    Hello John

    Thank you for your inquiry.

    Only the Chinese Mannual is available for now.

    Thank you, Let me know if you need any help.

    Have a nice day!


  • Q

    Does it shows the weight in Kilograms? Thanks.

    By Marco Nov-21/2016 12:11:03

    A

    Hello Marco,
    Yes, it shows the weight in Kilograms .

Prev 1 23Go To: GO

  • Q

    Hello, when it will be in stock in EU again? Thanks,

    By Čapka Aug-14/2016 08:08:27

    A

    Hello Čapka,

    This item is not in stock in EU warehouse temporarily.
    Once it is back to our EU warehouse,we will update it on the website.
    Please attention to our website.Thank you for your attention.

  • Q

    Hello, when will aproximately be EU warehouse restock?

    By otrok Jun-15/2016 01:06:05

    A

    Hello,

    Yes, the item is avalible in EU warehouse now.

    Welcome to buy items on our website.

  • Q

    When will be this available in stock for EU?

    By Kent Jun-14/2016 02:06:32

    A

    Hello,

    Yes, the item is in avalible in EU wearhouse now.

    Welcome to buy items on our website.

  • Q

    Hi, could you provide an estimate date for EU warehouse restock?

    By Marco Jun-14/2016 08:06:44

    A

    Hello,

    The item is avalible in EU wearhouse at the moment.


  • Q

    Do you will have stock in european warehouse soon?

    By Fernando May-26/2016 05:05:10

    A

    Hello,

    Yes, the item is in stock in european warehouse now.

    Welcome to buy items on our website.

  • Q

    Hello, When this xiaomi scale will be avaliable in EU warehouse? Thanks

    By AGELIKI May-16/2016 05:05:49

    A

    Hello,

    Yes, the item is avaliable in EU warehouse now.

    Welcome to buy items on our website.

  • Q

    Hello. Do you restock soon in the EU store? Thanks.

    By max25 May-03/2016 07:05:01

    A

    Hello max25,
    This item is not in stock in EU warehouse temporarily.
    Once it is back to our EU warehouse, we will update it on the website.
    Please keep an eye on our website. Thank you for your attention.

  • Q

    When will this be available from your EU Warehouse please.

    By Paul Knight Apr-19/2016 05:04:00

    A

    Hi ,

    We are pleased to inform it is available for purchase in EU warehouse.Have a nice day.


  • Q

    When it will be back in stock?

    By Bernie Apr-09/2016 09:04:16

    A

    Hello Bernie,
    Yes, we have stock, please feel free to order it.
    Best Regards

  • Q

    Hi , Is it possible to have this in the EU warehouse ? Thanks

    By jc Mar-30/2016 11:03:51

    A

    Hi ,

    We are pleased to inform it is available for purchase.Have a nice day.


Prev 1 2Go To: GO

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  • Q

    Hello, Can you ship this product to Açores, Portugal by Priority Line? Best Regards Samuel Francisco

    By Samuel Francisco Jan-04/2017 10:01:02

    A

    Hello Samuel,


    Thank you for your inquiry.

    Yes,we can ship it to Portugal with Priority Line.

  • Q

    Hi, why is it so expensive in shipping?! I'd buy it with pleasure, but the shipping cost makes it unreasonable.

    By Eugenia Spasskaya Aug-04/2016 05:08:39

    A

    Hello Eugenia,

    You can see the Shipping costs and delivery time during the check out.

    Steps to follow:

    1. Add your product to your cart

    2. Enter your delivery country

    3. The shipping cost will be displayed automatically.
    The price shown on the on the product page is the item price, shipping cost is not included.
    Delivery cost depends on the shipping method on many factors such as weight, shipping time and the destination country.

  • Q

    thıs comıng turkey ?

    By yılmaz Jul-26/2016 05:07:52

    A

    Hello yılmaz,
    We can ship it to Turkey.

  • Q

    Is free shipping to Romania available for this product? I can only see standard shipping which is way higher than the product price...

    By CosminB Jul-15/2016 03:07:40

    A

    Hello CosminB,
    At Gearbest, FREE shipping via Flat Rate Shipping is available for most of items.
    However if the item(s) is oversized or overweight, they must be shipped using Standard Shipping or Expedited Shipping instead.An additional shipping fee will be applied in such cases.
    Delivery cost depends on the shipping method that is selected and weight along with the shipping time and the destination country.


    The item just been sent out to your country by standard shipping, so it's not free shipping.

  • Q

    Hello. Can you send the goods to Armenia? On the product page marked "Free Shipping to Armenia Via Flat Rate Shipping", but in "Available shipping methods:" there is no choice.

    By Levon Jun-23/2016 04:06:34

    A

    Hello Levon,

    Thanks for your inquiry. We apologize for this inconvenience, because of the limited shipping method, this item can't be shipped to your country now. We will improve it as soon as possible.

  • Q

    Is it free shipping to Uktaine?

    By Denis Jun-22/2016 01:06:48

    A

    Hello Denis,

    You can see the Shipping costs and delivery time during the check out. Steps to follow: 1.Add your product to your cart 2. Enter your delivery country 3. The shipping cost will be displayed automatically.

    The price shown on the product page is the item price, shipping cost is not included.

    Delivery cost depends on the shipping method on many factors such as weight, shipping time and the destination country.

  • Q

    Do you sendo for Brasil?

    By José Luis Feitosa Jun-19/2016 12:06:16

    A

    Hello,

    Yes, we can send the item to Brazil.

    Welcome to buy items on our website.

  • Q

    здравствуйте . можно заказать этот товар , с доставкой в Азербайджан ?

    By Шарифов Jun-15/2016 03:06:10

    A

    Hello,

    Yes, we can ship the item to Azerbaijan.

  • Q

    Can you please allow shipping for this item to Iceland, thanks

    By Jónatan Jun-04/2016 05:06:18

    A

    Hello Jónatan,
    We ship everywhere in the world from the CN warehouse.

  • Q

    Hi, Shipping is not displayed for Lithuania. Any plans to ship there?

    By Aivaras May-26/2016 02:05:25

    A

    Hello Aivaras,

    Thanks for your inquiry. We apologize for this inconvenience, because of the limited shipping method, this item can't be shipped to your country now. We will improve it as soon as possible.

Prev 1 23456Go To: GO

  • Q

    I have received the Scale with a user manual in Chinese.. Please send one in English,

    By Raam Finzi Jun-19/2017 11:06:19

    A

    Hello Raam,
    Sorry,there is only Chinese manual at this time.

    Let me know if you need any help.