ASUS ZenFone 2 (ZE551ML) Android 5.0 4G Phablet
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ASUS ZenFone 2 (ZE551ML) Android 5.0 4G Phablet

- GRAY 125834601

5.5 inch FHD Screen / Intel 64bit Z3560 Quad Core 1.8 GHz/ 2GB RAM 16GB ROM / 13.0MP Camera
205.15
  • FREE SHIPPING Ship between: Dec 14 - Dec 15, Estimated Shipping Time: business days Order Processing Time may require a few days. Once dispatched from warehouse, Shipping (or Delivery) Time depends on the Shipping Method.
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Main Features:
The Asus ZenFone 2 is one of the very pleasant surprises unveiled at CES 2015. Asus really outdid itself in its signature value-for-money territory, outing a phone with 1080p display, 13 MP camera, fast 64-bit processor, and a hearty battery for two Benjamins in starting price.

Design: taking a cue

Taking a little cue from LG, the ZenFone 2 sports a volume rocker placed fair and square on the back of the phone. By the company's own calculations, its phablet has a screen-to-body ratio of 72%, which falls in the middle as far as 2014 devices are concerned, and offers the passable dimensions of 6 x 3.03 x 0.43 in (152.5 x 77.2 x 10.9 mm), though nothing extraordinary like the G3, for instance.

The ZenFone 2 has a chassis with a brushed metal texture, which again reminds strongly of the G3, and the dual tone flash on the back does nothing to disperse this impression. Asus is not being unoriginal, though, and promises a number of special Transfusion and Illusion models with rather unique shells – the former line combines two colors, while the latter offers some odd patterns to go with the phone's shell.

Display
The Zenfone 2 display is a Gorilla Glass 3-protected, 5.5-inch panel with a flagship-standard resolution of 1080 x 1920 pixels, returning an excellent 403 pixels per inch count, and offering 400 nits of brightness. There's really nothing to stand out in the screen specs department here, but for this starting price Asus's offering is more than generous, and will fit most everyone's needs.

Camera
The camera at the back is a 13-megapixel unit with 5 element, f/2.0 aperture lens, complemented by a dual-color Real Tone LED flash. At the front, we are looking at a respectable, 5-megapixel selfie snapper with wide-angle (85-degree) lens, and an option to shoot selfie panoramas.

Asus also made it clear over and over again that its PixelMaster software is available with both cams and offers goodies such as a low light shooting mode that can supposedly snap photos that are up to 400% brighter, though the digital noise at this level will likely be pretty visible, too.

SIM: Dual SIM dual standby-by dual active
RAM+ROM: 2GB+16GB
Support Gravity/Light/Proximity Sensing System
FM/MP3/MP4/Bluetooth/GPS/Wifi Function Supported

Networks:
2G: GSM 850/900/1800/1900MHz
3G: WCDMA 850/900/1900/2100MHz
4G: FDD-LTE 1800/2100MHz
Unlocked for Worldwide use. Please ensure local area network is compatible. click here for Network Frequency of your country. Please check with your carrier/provider before purchasing this item.

Specification:

5.5 inch FHD Screen / Intel 64bit Z3560 Quad Core 1.8 GHz/ 2GB RAM 16GB ROM / 13.0MP Camera- Gray

Basic Information

Brand: ASUS
Type: 4G Smartphone
OS: Android 5.0
Service Provider: Unlocked
Language: Japanese, Simplified/Traditional Chinese, Afrikaans, Bahasa Indonesia, Bahasa Melayu, Catala, Cestina, Dansk, Deutsch, Eesti, English, Spanish, Euskara, Filipino, French, Galego, Harvatski, IsiZulu, Italian, Kiswahili, Latviesu, Lietuviu, Magyar, Nederlands, Norsk bokmal, O
SIM Card Slot: Dual SIM,Dual Standby
SIM Card Type: Dual Micro SIM Card

5.5 inch FHD Screen / Intel 64bit Z3560 Quad Core 1.8 GHz/ 2GB RAM 16GB ROM / 13.0MP Camera- Gray

Hardware

CPU: Intel Z3560
Cores: 1.8GHz,Quad Core
GPU: PowerVR G6430
Radio/Modem: Intel 7262 + Intel 2230
RAM: 2GB RAM
ROM: 16GB
External Memory: TF card up to 128GB (not included)

5.5 inch FHD Screen / Intel 64bit Z3560 Quad Core 1.8 GHz/ 2GB RAM 16GB ROM / 13.0MP Camera- Gray

Network

Wireless Connectivity: 3G,4G,Bluetooth,GPS,GSM,WiFi
Network type: GSM+WCDMA+LTE-FDD
2G: GSM 850/900/1800/1900MHz
3G: WCDMA 850/900/1900/2100MHz
4G: FDD-LTE 1800/2100MHz

5.5 inch FHD Screen / Intel 64bit Z3560 Quad Core 1.8 GHz/ 2GB RAM 16GB ROM / 13.0MP Camera- Gray

Display

Screen type: Capacitive
Screen size: 5.5 inch
Screen resolution: 1920 x 1080 (FHD)

5.5 inch FHD Screen / Intel 64bit Z3560 Quad Core 1.8 GHz/ 2GB RAM 16GB ROM / 13.0MP Camera- Gray

Camera

Camera type: Dual cameras (one front one back)
Back-camera: 13.0MP (Dual flashlight)
Front camera: 5.0MP

5.5 inch FHD Screen / Intel 64bit Z3560 Quad Core 1.8 GHz/ 2GB RAM 16GB ROM / 13.0MP Camera- Gray

Media Formats

Picture format: BMP,GIF,JPEG,PNG
Music format: AAC,MP3,WAV
Video format: 3GP,MP4
MS Office format: Excel,PPT,Word
E-book format: PDF,TXT
Live wallpaper support: Yes

5.5 inch FHD Screen / Intel 64bit Z3560 Quad Core 1.8 GHz/ 2GB RAM 16GB ROM / 13.0MP Camera- Gray

Other Features

I/O Interface: 2 x Micro SIM Card Slot
Sensor: Gravity Sensor,Proximity Sensor
Additional Features: 3G,4G,Bluetooth,Browser,E-book,FM,GPS,MP3,MP4,People,Sound Recorder,Video Call,Wi-Fi

5.5 inch FHD Screen / Intel 64bit Z3560 Quad Core 1.8 GHz/ 2GB RAM 16GB ROM / 13.0MP Camera- Gray

Battery

Battery Capacity (mAh): 3000mAh

5.5 inch FHD Screen / Intel 64bit Z3560 Quad Core 1.8 GHz/ 2GB RAM 16GB ROM / 13.0MP Camera- Gray

Package Contents

Cell Phone: 1
Power Adapter: 1
USB Cable: 1

5.5 inch FHD Screen / Intel 64bit Z3560 Quad Core 1.8 GHz/ 2GB RAM 16GB ROM / 13.0MP Camera- Gray

Dimensions and Weight

Product size: 15.25 x 7.72 x 1.09 cm / 6 x 3.04 x 0.43 inches
Package size: 19.00 x 12.00 x 6.00 cm / 7.48 x 4.72 x 2.36 inches
Product weight: 0.1700 kg
Package weight: 0.5500 kg

5.5 inch FHD Screen / Intel 64bit Z3560 Quad Core 1.8 GHz/ 2GB RAM 16GB ROM / 13.0MP Camera- Gray

5.5 inch FHD Screen / Intel 64bit Z3560 Quad Core 1.8 GHz/ 2GB RAM 16GB ROM / 13.0MP Camera- Gray

5.5 inch FHD Screen / Intel 64bit Z3560 Quad Core 1.8 GHz/ 2GB RAM 16GB ROM / 13.0MP Camera- Gray

5.5 inch FHD Screen / Intel 64bit Z3560 Quad Core 1.8 GHz/ 2GB RAM 16GB ROM / 13.0MP Camera- Gray

5.5 inch FHD Screen / Intel 64bit Z3560 Quad Core 1.8 GHz/ 2GB RAM 16GB ROM / 13.0MP Camera- Gray

5.5 inch FHD Screen / Intel 64bit Z3560 Quad Core 1.8 GHz/ 2GB RAM 16GB ROM / 13.0MP Camera- Gray

5.5 inch FHD Screen / Intel 64bit Z3560 Quad Core 1.8 GHz/ 2GB RAM 16GB ROM / 13.0MP Camera- Gray

5.5 inch FHD Screen / Intel 64bit Z3560 Quad Core 1.8 GHz/ 2GB RAM 16GB ROM / 13.0MP Camera- Gray

Product Notes:
1. Download your favorite apps through the Google Play Store or Market installed.
2. Note: This smart phone is designed only to work with the current Android/Windows OS installed in it. Any alterations such as upgrades or flashing a newer version will void the warranty.
3. The stated ROM amount shows the maximum available ROM with nothing installed. However, the Android/Windows OS and pre-installed software from the manufacturer will occupy some of this ROM. The available ROM on the device will therefore be slightly less than the ROM listed.

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Customer Reviews

4.66 out of 5
  • 48
  • 16
  • 2
  • 1
  • 0
See all 67 reviews Write a Review
  • Estaba
    Yes (1) Color: Gray
    Asus Zen Phone
    Like the phone, would like it even more if it were the one I ordered. The one I bought for $229.89 had 4Gb in ram and 32Gb in memory and the one I got was 2Gb and 16Gb. The problem is that this deal does not appear in the catalog and now and regretfully I did not take a picture of it so it's only my word against yours. Not good at all since I do not trust you but I would like to have what I ordered. Tell me how to return the phone I got and I will send it to you as soon as possible
    Suggestion
    It took 29 days for the wrong phone to arrive using the free shipping option since you did not specified how long it would take to be delivered or gave details of the paid option.

    Oct 19,2015 03:57:42

  • Maureen Jeanson
    Yes (0) Color: Gray
    Great price for a Great phone
    I love the ASUS Zenfone--this is the 3rd one I have purchased for different family members. The price is amazing and the phone is so easy to use. Android without windows gives you more flexibility and privacy.
    Suggestion
    None

    Jan 13,2017 02:05:28

  • AQUILA HUGO DE ASSIS
    Yes (0) Color: Gray
    Satisfactory
    It has a modern design. The material is tough. It has good specifications of hardwere for the price.
    Suggestion
    The battery is fixed and unloads fast, does not accompany the power of other hardwere items.

    Feb 08,2017 01:08:13

  • Tom
    Yes (0) Color: Gray
    ASUS ZenFone 2 (ZE551ML) 5.5 inch Android 5.0 4G Phablet
    - Fast - Quick charge - Great screen resolution - Great sound Surely one of the best devices in its price range.
    Suggestion
    Asus does not provide headphones for this device

    Feb 04,2017 17:41:45

  • mr.schesternin
    Yes (0) Color: Gray
    Asus Zenfone 2
    The product came in 3 weeks. Packaged well, box is intact, no dents. The phone is fully satisfied. All matches the description. The most pleasant store. I recommend to all!
    Suggestion
    No.

    Jul 27,2015 14:32:01

  • Aleksander
    Yes (0) Color: Gray
    Asus ZenFone 2
    The phone work very well, components inside phone as described, no jam, I'm very satisfied, it's great balance between pice and capabilities of that phone.
    Suggestion
    The phone work very well, components inside phone as described, no jam, I'm very satisfied, it's great balance between pice and capabilities of that phone. I would buy this phone again.

    Jan 01,2017 21:29:58

  • D. Wong
    Yes (0) Color: Gray
    I cant write a full review on the phone because I just received it today but I will caution against buying the amazon recommended case for the phone

    Aug 21,2018 10:55:55

  • Kelly Bondra
    Yes (0) Color: Gray
    I would like to see improvement in the cameras to capture better details in pictures and also better speakers for a more optimal sound

    Aug 05,2018 00:00:11

  • azus
    Yes (0) Color: Gray
    zenfone 2
    comprei o aparelho pôquer ja tive um desse comprado aqui mesmo no brasil e agora comprei esse e não vim diferença o aparelho e indentico ao do brasil muito rápido excelente aparelho nota dez pra voces .
    Suggestion
    na minha opiniao so tenho duas coisas contra a demora e a taxa que aqui no brasil e muito absurda fora isso de boa.

    Jan 26,2017 02:13:16

  • Jan Tech
    Yes (0) Color: Gray
    Notifications don't come through consistently and now I have data deadzone areas even though it is the same sim card

    Sep 30,2018 12:37:38

FAQ for ASUS ZenFone 2 (ZE551ML) Android 5.0 4G Phablet

Customer Questions & Answers

  • All(81)
  • Product Information(52)
  • Stock Status(1)
  • Payment(5)
  • About Shipping(15)
  • Others(8)
Q

Hello,am interesting can you send this one phone to Kosovo?I'm living in Kosovo,and also working there.Is there exist any way?Thank you.

By Mialan Jan-13/2017 08:50:44

A

Hi Mialan


Thank you for your inquiry.


Yes, we can send it to Kosovo, the shipping cost is about 48 USD.


Have a nice day!

Q

Bonjour, 1- Le téléphone est il garanti et comment se passe la garantie? 2- quel est le délais de livraison pour la France ? 3- Le téléphone est il en langue française? 4- est ce un ASUS original et combien de giga ? merci

By ninie Jan-13/2017 00:15:10

A

Hello Customer,

1.Here is the warranty.
http://www.gearbest.com/about/warranty-and-return.html    

2.It depends on which shipping method you choose.

For Expedited Shipping, the standard shipping time is 3-7 business days.

For Priority Line, The standard shipping time is 7-15 business days.

For Unregistered Air Mail & Registered Air Mail, The standard shipping time is 10-35 business days.

The fee and time depends on the weight and the destination country.

For more details, please check: http://www.gearbest.com/about/shipping-methods.html

3.It has French.

4.It is original.




Q

Hello, Can you confirm that this phone supports the Italian language? The package contains the Italian power supply. If not, it is possible to have it? Thank you

By Vincenzo Jan-04/2017 17:46:02

A

Hello Vincenzo, 


Thank you for your inquiry.

Yes,it supports Italian language.

Please rest assured we will send an adapter to you according to the country in your address.


Q

gostaria de saber se tem a língua portuguesa.

By Jorge Miguel Pires Ferreira Dec-20/2016 19:45:13

A

Hello Jorge,


Sorry, it does not support Portuguese language.

Thanks for your inquiry.

Q

Encomendei um mas surgiu uma duvida, este telefone tem a língua portuguesa?

By Jorge Miguel Pires Ferreira Dec-20/2016 19:27:07

A

Hello Jorge,

Thank you for your inquiry.

It does not support Portuguese. 

Thank you, Let me know if you need any help.

Have a nice day!


Q

Encomendei um mas surgiu uma duvida, este telefone tem a língua portuguesa?

By Jorge Miguel Pires Ferreira Dec-20/2016 19:24:01

A

Hello Jorge,

Thank you for your inquiry.

Sorry, it does not support Portuguese language. 

Thank you, Let me know if you need any help.

Have a nice day!


Q

Wich version is this phone. Taiwan version? Japan version? USA version? Global version? My network is Band28-700MHz, Band4-AWS (1700/2100). Thanks

By Juan Jose Oct-13/2016 22:29:54

A

Hello Juan,

This phone is Chinese version.

Networks:
2G: GSM 850/900/1800/1900MHz
3G: WCDMA 850/900/1900/2100MHz
4G: FDD-LTE 1800/2100MHz

Unlocked For Worldwide use.Please ensure local area network is compatible forNetwork Frequency of your country. Please check with your carrier/provider before purchasing this item.

Please feel free to contact us if you have any questions.


Q

Bonjour , le telephone possede t'il un sim nano ? je suis a la recherche d'un smartphone 4g possédant une carte sim nano .

By pat Sep-04/2016 11:12:12

A

Bonjour pat,

Désolé que ce téléphone ne supporte pas les nano sim. Pour vos besoins, s'il vous plaît vérifier ce téléphone: http://www.gearbest.com/cell-phones/pp_240423.html?wid=11

Merci de votre attention.

Q

el phablet que version es?, por que segun la pagina http://willmyphonework.net/ me dice que este es compatible con la compañia (wom) que uso, es la version ZE551ML (USA)

By ivan Jul-16/2016 01:08:32

A

Hola Ivan,

Este teléfono es con la versión ZE551ML favor. Gracias por tu atención.


Q

Hi, Does this phone can use SIM card of Portuguese networks (MEO, Vodafone, etc..) ? Regards

By Ricardo Pereira Jun-09/2016 11:42:47

A

Hello, 

Please confirm the network:

2G: GSM 850/900/1800/1900MHz 
3G: WCDMA 850/900/1900/2100MHz 
4G: FDD-LTE 1800/2100MHz 

Tip: 

Unlocked for Worldwide use. Please ensure local area network is compatible. click herehttp://maps.mobileworldlive.com/   for Network Frequency of your country. Please check with your carrier/provider before purchasing this item.


Best Regards


Q

Hello,am interesting can you send this one phone to Kosovo?I'm living in Kosovo,and also working there.Is there exist any way?Thank you.

By Mialan Jan-13/2017 08:50:44

A

Hi Mialan


Thank you for your inquiry.


Yes, we can send it to Kosovo, the shipping cost is about 48 USD.


Have a nice day!

Q

Hello, Can you confirm that this phone supports the Italian language? The package contains the Italian power supply. If not, it is possible to have it? Thank you

By Vincenzo Jan-04/2017 17:46:02

A

Hello Vincenzo, 


Thank you for your inquiry.

Yes,it supports Italian language.

Please rest assured we will send an adapter to you according to the country in your address.


Q

gostaria de saber se tem a língua portuguesa.

By Jorge Miguel Pires Ferreira Dec-20/2016 19:45:13

A

Hello Jorge,


Sorry, it does not support Portuguese language.

Thanks for your inquiry.

Q

Encomendei um mas surgiu uma duvida, este telefone tem a língua portuguesa?

By Jorge Miguel Pires Ferreira Dec-20/2016 19:27:07

A

Hello Jorge,

Thank you for your inquiry.

It does not support Portuguese. 

Thank you, Let me know if you need any help.

Have a nice day!


Q

Encomendei um mas surgiu uma duvida, este telefone tem a língua portuguesa?

By Jorge Miguel Pires Ferreira Dec-20/2016 19:24:01

A

Hello Jorge,

Thank you for your inquiry.

Sorry, it does not support Portuguese language. 

Thank you, Let me know if you need any help.

Have a nice day!


Q

Wich version is this phone. Taiwan version? Japan version? USA version? Global version? My network is Band28-700MHz, Band4-AWS (1700/2100). Thanks

By Juan Jose Oct-13/2016 22:29:54

A

Hello Juan,

This phone is Chinese version.

Networks:
2G: GSM 850/900/1800/1900MHz
3G: WCDMA 850/900/1900/2100MHz
4G: FDD-LTE 1800/2100MHz

Unlocked For Worldwide use.Please ensure local area network is compatible forNetwork Frequency of your country. Please check with your carrier/provider before purchasing this item.

Please feel free to contact us if you have any questions.


Q

Bonjour , le telephone possede t'il un sim nano ? je suis a la recherche d'un smartphone 4g possédant une carte sim nano .

By pat Sep-04/2016 11:12:12

A

Bonjour pat,

Désolé que ce téléphone ne supporte pas les nano sim. Pour vos besoins, s'il vous plaît vérifier ce téléphone: http://www.gearbest.com/cell-phones/pp_240423.html?wid=11

Merci de votre attention.

Q

el phablet que version es?, por que segun la pagina http://willmyphonework.net/ me dice que este es compatible con la compañia (wom) que uso, es la version ZE551ML (USA)

By ivan Jul-16/2016 01:08:32

A

Hola Ivan,

Este teléfono es con la versión ZE551ML favor. Gracias por tu atención.


Q

Hi, Does this phone can use SIM card of Portuguese networks (MEO, Vodafone, etc..) ? Regards

By Ricardo Pereira Jun-09/2016 11:42:47

A

Hello, 

Please confirm the network:

2G: GSM 850/900/1800/1900MHz 
3G: WCDMA 850/900/1900/2100MHz 
4G: FDD-LTE 1800/2100MHz 

Tip: 

Unlocked for Worldwide use. Please ensure local area network is compatible. click herehttp://maps.mobileworldlive.com/   for Network Frequency of your country. Please check with your carrier/provider before purchasing this item.


Best Regards


Q

Does this phone support extended storage, if so how much?

By Steve May-14/2016 23:19:21

A

Hello Steve,
This item can support the tf card up to 128gb .

Q

Is it in stock?

By Jose Carlos Jul-21/2015 18:37:32

A
Hi, Jose! It is in stock and is available for purchase now.
Q

in hurghada egypt i want zenfone 2

By amgad kamel Sep-17/2015 18:43:30

A
Hi amgad,
We send this phone to Egypt. 
Order process:
1. First, sign in the account you register on our website. 
2. Add the items you want to the shopping cart, and then choose the delivered country, shipping cost will appear. 
3. Then click "check out" button. Do it step by step. You will find different shipping options and payment information there. 
Simply choose the ones that match your requirements. You will see the account details. 
4. Fill in your own information. Then click “place your order button” 
You can pay for order by PayPal and credit card via PayPal. 
We hope you enjoy shopping here with us.
Q

The money is AUS or USD?

By Johnny Jul-31/2015 23:11:31

A
Hi, Johnny!It is USD.
Q

The discount price is 217.89 dollars. How long will this discount last? To what date?

By Felix Jul-15/2015 19:12:57

A
Hi, Felix!We are sorry we can not sure when the discount will ended.
Q

Welcome, you can pay via Visa Qiwi Wallet

By Ashat Jul-01/2015 17:07:46

A
Hi, Ashat! 
You can shop safely and securely with any of the following convenient methods and in us dollars.
We do not accept Cash on Delivery.
1. PayPal: this is the online payment method that most of our customers choose
2. Pay by credit card via PayPal.(less than 400usd)

If the total amount less than 100usd, we do not accept payment following payment methods.
1. Wired Transfer: we accept secure bank transfer for very large orders.
2. Western Union: all of our customers can enjoy a 5% discount for using Western Union.
Q

vocês aceitam parcelamento por boleto ?

By Silva Jun-24/2015 21:36:05

A
Hi, Silva  ! 
You can shop safely and securely with any of the following convenient methods and in us dollars.
We do not accept Cash on Delivery.
1. PayPal: this is the online payment method that most of our customers choose
2. Pay by credit card via PayPal.(less than 400usd)

If the total amount less than 100usd, we do not accept payment following payment methods.
1. Wired Transfer: we accept secure bank transfer for very large orders.
2. Western Union: all of our customers can enjoy a 5% discount for using Western Union.
Q

Hi, Do you have this phone in stock in EU warehouse and can you ship it to me from there? Thank you.

By Georgi Nov-25/2015 08:26:27

A
Hi Georgi, I am sorry that this item is unavailable in EU for now. We can not sure when it will be available in EU stock.  It depends on the customers' demand and the production of this item. We are trying to replenish this item in EU as much as we can. Please kindly continually concern this item on our website. Thank you for your inquiry. Please feel free to ask further presale questions.
Q

Hi, im going to probably buy this smartphone and i wanna know in how much time this product will arrive to Argentina, if there's some price of shipping or something. PD: sorry if i don't write good, i don't speak english.

By David Aug-09/2015 11:46:24

A
Hi,David!
Thanks for your inquiry.

Total Delivery Time = Processing Time + Packaging Time + Shipping Time
We generally require between 3-5 business days to arrange shipment of orders. 
The exact delivery time depends on the shipping method you choose. 
1) Expedited Shipping: Around 3-7 business days to arrive.
2) Standard Shipping: Between 6-10 business days to be delivered.
3) Flat Rate Shipping: Between10-25 business days to ship to the destination. 
Please check the details in following link   http://www.gearbest.com/about/shipping-methods.html

We send package all over the world. We do not add extra payment for the order. Taxes are charged by your local customs office control and are covered by the customer . We recommend you ship the item by surface mail or ems to reduce or avoid ( if applicable) .Please r
Q

Hola, estoy interesado en adquirir el producto, sólo que tengo algunas preguntas. ¿Cuánto tiempo tiene de garantía el producto? ¿Cuánto tiempo tarda en llegar a México y si este envío gratis es por DHL? ¿Como podría evitarme el pago de aduanas? Gracias por sus atenciones.

By Olga Jul-25/2015 07:01:45

A
Hi, Olga ! 
Total Delivery Time = Processing Time + Packaging Time + Shipping Time
We generally require between 3-5 business days to arrange shipment of orders. 
The exact delivery time depends on the shipping method you choose. 
1) Expedited Shipping: Around 3-7 business days to arrive.

2) Standard Shipping: Between 6-10 business days to be delivered.
3) Flat Rate Shipping: Between10-25 business days to ship to the destination. 
Please check the details in following link   http://www.gearbest.com/about/shipping-methods.html
Q

Hello, sorry for asking, but can you ship this from EU warehouse to Hungary? If yes, what carrier do you use and how long does it usually take to receive a packege from EU warehouse within the EU? thanks

By Balazs Jul-21/2015 11:48:15

A
Hi, Balazs  !We are sorry we can not ship the item from EU warehouse.
Q

Do you ship to Croatia?

By Felix Jul-15/2015 19:13:53

A
Hi, Felix! We send package worldwide and we can ship it to Croatia.
Q

Whill this product ship to the Netherlands?

By stefan.7 Jul-11/2015 14:59:34

A
Hi,stefan ! We can semd the item to Netherlands.
Q

Will this product ship to Maldives?

By Mariyam Jul-10/2015 15:59:17

A
Hi, Mariyam !We will send the item to Maldives.
Q

Hi I was just wondering how long would it take for this item to be delivered to Ireland?Thanks in advance.

By Ben May-19/2015 15:17:32

A
Hi, Ben  ! 

Total Delivery Time = Processing Time + Packaging Time + Shipping Time
We generally require between 5-10 business days to arrange shipment of orders. 
The exact delivery time depends on the shipping method you choose. 
1) Expedited Shipping: Around 3-7 business days to arrive.

2) Standard Shipping: Between 6-10 business days to be delivered.
3) Flat Rate Shipping: Between10-25 business days to ship to the destination. 
Q

How much will shipping cost to Slovakia and how long wll it take

By Ľubomír May-19/2015 12:50:50

A
Hi, Ľubomír  ! 
Delivery cost depends on the shipping method (the frat rate shipping is free shipping) that is selected and weight, along with the shipping time and the destination country.
Please add all the items to cart, and then choose the country you want the order to be shipped to. 
The estimate shipping cost and total amount will be displayed for each shipping method.
The exact delivery time depends on the shipping method you choose. 
1) Expedited Shipping: Around 3-7 business days to arrive.

2) Standard Shipping: Between 6-10 business days to be delivered.
3) Flat Rate Shipping: Between10-25 business days to ship to the destination. 
Q

Hi Let me know about this product can shipped to saudi arabia and and which courier are using for delivery? Can you ship thru Aramex? or DHL/fedex?

By rijo May-16/2015 07:24:52

A
Hi, rijo  !
We can sent the item to   saudi arabia.
1) Expedited Shipping: Around 5-10 business days to arrive.
Express option: DHL 
2) Standard Shipping: Between 6-8 business days to be delivered.
Express option: EMS
3) Flat Rate Shipping: Between 7-25 business days to ship to the destination.
Express options: China Post,Freipost,Swiss post...
Q

Bonjour, 1- Le téléphone est il garanti et comment se passe la garantie? 2- quel est le délais de livraison pour la France ? 3- Le téléphone est il en langue française? 4- est ce un ASUS original et combien de giga ? merci

By ninie Jan-13/2017 00:15:10

A

Hello Customer,

1.Here is the warranty.
http://www.gearbest.com/about/warranty-and-return.html    

2.It depends on which shipping method you choose.

For Expedited Shipping, the standard shipping time is 3-7 business days.

For Priority Line, The standard shipping time is 7-15 business days.

For Unregistered Air Mail & Registered Air Mail, The standard shipping time is 10-35 business days.

The fee and time depends on the weight and the destination country.

For more details, please check: http://www.gearbest.com/about/shipping-methods.html

3.It has French.

4.It is original.




Q

Hi there. I contacted you couple of days ago but had no reply. I need to know if I buy Asus zenfone2 32GB 4GB RAM...and I live in the UK, am I liable to pay customs fee/tax for the item in the UK? And if in case of returns, where is the company based? Please e-mail me back as soon as you can. Thank you, MA

By MA Sep-03/2015 11:09:24

A
Hi MA,
Taxes are charged by your local customs office control and are covered by the customer. Please check your country's customs policy. We recommend you ship the item by surface mail or ems to reduce or avoid ( if applicable). You can also ask to declare the phone at a lower price or as a gift package to reduce or avoid the customs. We are in China. Please refer to http://www.gearbest.com/about/faq.html. We hope you enjoy shopping here with us.
Q

Estoy interesado en comprar dos asus zenphone 2 uno blanco y otro negro, vivo en uruguay y no tengo tarjeta para pagarlo online, que hago ustedes tienen tiendas aca y si es asi mantiene el mismo precio saludos

By yunier peña Aug-05/2015 19:12:06

A
Hi Yunier, for your inquiry, please add the items you want to cart and Proceed to Checkout. Then you could Place your Order. After that, please kindly send an email with your order number to our Support Center at the link below: http://support.gearbest.com/  We will reply you with payment details of bank transfer/western union. Thank you for your interests in our products! Please feel free to ask if you have further questions. We hope you enjoy shopping here with us. Thank your for your inquiry. Please feel free to ask further pre-sale questions.
Q

Boa Tarde! Olá Amigo. Tem disponível (01) Zenfone 2 16Gb ? Meu Nome é Junior, Moro Na cidade de (Campina da Lagoa-PR, CEP-87.345-000) BRAZIL... FONE 55 (44) 3542-1447. Gostaria de saber se você, consegue despachar para Mim, 01 aparelho? Qual o Valor? (price) em R$ (Reais- Brasil), valor de Frete? Ou seja qual é o valor final que voce pode fazer? Muito Obrigado pela atenção! ( Junior Alves ) fzgentil@gmail.com - Campina da Lagoa-PR ( BRAZI)

By JUNIOR ALVES Jul-31/2015 17:56:35

A
Hi Junior, for your inquiry, please add the items to cart and Proceed to Checkout firstly, then fill the detail destination information to Place Your Order. There will be Available Shipping Methods for you to choose.The delivery cost depends on the shipping method, destination country, package's weight and volume.  The estimate shipping cost and total amount will be displayed for each shipping method.Thank you for your kind understanding. Please feel free to ask further pre-sale questions.
Q

Hi! I'd like to ask if there's a quarantee on this product? Let's say it has a software / hardware problem in time, for how long can I return it? Also, can I return the product if I change my mind once I received and unboxed it (because I don't like it or etc)? Thanks, Celia

By Celia Jul-03/2015 14:08:29

A
Hi, Celia !Here is our warranty policy:http://www.gearbest.com/about/warranty-and-return.html
Q

Buenas tardes soy de PERU quisiera saber si el precio incluye todo o el envio es aparte y cuantos días demoraría?

By jose sanchez Jun-28/2015 20:32:29

A
Hi, jose sanchez!

Delivery cost depends on the shipping method (the flat rate shipping is free shipping) that is selected and weight, along with the shipping time and the destination country.
Please add all the items to cart, and then choose the country you want the order to be shipped to. 
The estimate shipping cost and total amount will be displayed for each shipping method.


Total Delivery Time = Processing Time + Packaging Time + Shipping Time
We generally require between 3-5 business days to arrange shipment of orders. 
The exact delivery time depends on the shipping method you choose. 
1) Expedited Shipping: Around 3-7 business days to arrive.

2) Standard Shipping: Between 6-10 business days to be delivered.
3) Flat Rate Shipping: Between10-25 business days to ship to the destination. 
Please&nbs
Q

Buenos dias, el precio de $ 217.89, es el precio total? No pago impuestos? I want to know if they give tracking number. Do you have available for sale? I want to buy 2 phones. El envio seria a Estados Unidos. Have a nice day.

By Jezreel Hernandez Jun-27/2015 16:19:52

A
Hi, Jezreel!We will offer you a tracking number.
Q

does it come with a warranty?

By Jacob Apr-10/2015 17:28:35

A
Hi, Jacob  ! Please check the detail in following link http://www.gearbest.com/about/warranty-and-return.html

81 Questions & Answers View All>

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