CUBOT X11 5.5 inch Ultrathin Waterproof Android 4.4 3G Smartphone

Q

I bought cubot RoHs x11 3GT android 4.4.2 cell phone and I need an instruction booklet/manual. Where could I buy or download one please? L Mulligan

By Leonard Mulligan Dec-06/2018 10:01:37

A

Hello Leonard,

Please refer to this link www.cubot.net

You can go directly download at the website.  

Q

does it support OTG?

By Sougashini Apr-15/2016 19:20:14

A

Hello Sougashini，
It doesn't support OTG.

Q

Does this phone have a magnetic compass?

By Jim Apr-05/2016 18:53:38

A

Hello Jim,

Thank you for your inquiry,this phone doesn't have a magnetic compass.Have a nice day.

Q

Can this phone accept a microSD card? If so, how large?

By Robert Apr-03/2016 05:22:28

A

Hello Robert,

Thank you for your inquiry,this phone can accept a microSD card.That is 32GB.Have a nice day.

Q

ola eu queria saber se esse smartphone tem entrada para memória externa?

By weslley Apr-02/2016 01:46:04

A

Hello weslley,

Thank you for your inquiry,this smartphone has input for external memory.

RAM: 2GB RAM 
ROM: 16GB.

Q

is your price in $us or $aus currency

By gary burg Mar-11/2016 03:47:56

A

Hello gary，

Many thanks for your recent inquiry. The prices are in US dollars.You can choose the currency in the right top of the website.If you can not find your currency,

please use following exchanging tool, the link is http://www.xe.com.

If you pay by Paypal and credit card your money will be automatically  converted.

 

Q

HI... Why not send in Norway? I am interested two pieces.THANK YOU..

By IULIAN MIHAILA Mar-04/2016 16:39:02

A

Hello IULIAN,

Thank you for your inquiry,we can ship it to Norway from China warehouse.Have a nice day.

Q

Can this product be used with any carrier?

By mike Jan-27/2016 23:15:51

A

Hi mike,
This one is unlocked phone, it can work the carrier which can support Frequency 2G: GSM 850/900/1800/1900MHz 3G: WCDMA 850/900/1900/2100MHz . You can check the link to find which carrier this phone can support. The link is: http://maps.mobileworldlive.com/. We hope you enjoy shopping here with us.

Q

Здравствуйте, доставку в Украину бесплатная ?

By Володя Jan-26/2016 09:56:03

A

Hi Володя  , 
Delivery cost depends on the available shipping method (the flat rate shipping is free shipping) and weight, along with the shipping time and the destination country. Please add all the items to cart, and then choose the country you want the order to be shipped to. The shipping cost, total amount and estimated delivery time will be displayed for the available shipping method. Please feel free to ask if you have further pre-sale questions. 

Q

Podpora OTG?

By stanley101cz Jan-01/2016 14:12:31

A

Hello stanley101cz，
It does not support OTG.

Thank you for your inquiry.

Q

I bought cubot RoHs x11 3GT android 4.4.2 cell phone and I need an instruction booklet/manual. Where could I buy or download one please? L Mulligan

By Leonard Mulligan Dec-06/2018 10:01:37

A

Hello Leonard,

Please refer to this link www.cubot.net

You can go directly download at the website.  

Q

does it support OTG?

By Sougashini Apr-15/2016 19:20:14

A

Hello Sougashini，
It doesn't support OTG.

Q

Does this phone have a magnetic compass?

By Jim Apr-05/2016 18:53:38

A

Hello Jim,

Thank you for your inquiry,this phone doesn't have a magnetic compass.Have a nice day.

Q

Can this phone accept a microSD card? If so, how large?

By Robert Apr-03/2016 05:22:28

A

Hello Robert,

Thank you for your inquiry,this phone can accept a microSD card.That is 32GB.Have a nice day.

Q

ola eu queria saber se esse smartphone tem entrada para memória externa?

By weslley Apr-02/2016 01:46:04

A

Hello weslley,

Thank you for your inquiry,this smartphone has input for external memory.

RAM: 2GB RAM 
ROM: 16GB.

Q

Can this product be used with any carrier?

By mike Jan-27/2016 23:15:51

A

Hi mike,
This one is unlocked phone, it can work the carrier which can support Frequency 2G: GSM 850/900/1800/1900MHz 3G: WCDMA 850/900/1900/2100MHz . You can check the link to find which carrier this phone can support. The link is: http://maps.mobileworldlive.com/. We hope you enjoy shopping here with us.

Q

Podpora OTG?

By stanley101cz Jan-01/2016 14:12:31

A

Hello stanley101cz，
It does not support OTG.

Thank you for your inquiry.

Q

hello just wondering about this phone the cubot x11 that is waterproof. my question on the phone is, is there an Micro SD card slot in the phone because it wasn't mensioned. it wud be wonderful if you cud get back to me ASAP. Thanks

By padraig Sep-21/2015 20:22:34

A

Hi padraig,
This phone is waterproof. The phone has TF Card Slot. Please feel free to ask if you have further questions. 

Q

Hello! I live in Portugal, will this be shipped from your European office, so that do not have to pay customs duty? And, how long to deliver, after the payment is made? Thank you.

By Filipe Sep-21/2015 12:57:37

A

Hi Filipe,
This phone is in stock both in China and EU warehouse. If the package is sent from EU warehouse, you do not need to pay the taxes. 
Total Delivery Time = Processing Time + Packaging Time + Shipping Time
We generally require between 3-5 business days to arrange shipment of orders. 
The exact delivery time depends on the shipping method you choose. 
1) Expedited Shipping: Around 4-7 business days to arrive.
2) Standard Shipping: Between 6-8 business days to be delivered.
3) Flat Rate Shipping: Between10-25 business days to ship to the destination. 
Please feel free to ask if you have further questions. 

Q

We get a warranty on this phone?

By Boze Sep-17/2015 12:13:59

A

Hi Boze,
We have One Year Free Repair Warranty for this item for all over the world. You can send the phone back to us for respiration. Please check the warranty and return policy of Gearbest here: http://www.gearbest.com/about/warranty-and-return.html. Please feel free to ask if you have further questions. 

Q

Do you have this phone at warehouses in Europe?How many days would shipment to Lithuania?

By Almantas Dec-03/2015 23:16:16

A

Hi Almantas,
This item is in stock for immediately shipping in the EU warehouse now. We generally need 1 to 2 working days to arrange the shipping after you make the payment, then it will take around 4-7 business days to be delivered from the EU warehouse. We hope you enjoy shopping here with us.

Q

if i click to buy this cubot x11, when can i receive it UK and what is the return look like in case their is malfunction?

By bade ade May-11/2015 16:28:01

A

Hi, bade ! 

Total Delivery Time = Processing Time + Packaging Time + Shipping Time
We generally require between 5-10 business days to arrange shipment of orders. 
The exact delivery time depends on the shipping method you choose. 
1) Expedited Shipping: Around 3-7 business days to arrive.

2) Standard Shipping: Between 6-10 business days to be delivered.
3) Flat Rate Shipping: Between7-25 business days to ship to the destination. 

Q

is your price in $us or $aus currency

By gary burg Mar-11/2016 03:47:56

A

Hello gary，

Many thanks for your recent inquiry. The prices are in US dollars.You can choose the currency in the right top of the website.If you can not find your currency,

please use following exchanging tool, the link is http://www.xe.com.

If you pay by Paypal and credit card your money will be automatically  converted.

 

Q

whether it costs to come to Serbia and when arriving and whether it has in white

By milann Nov-26/2015 00:11:07

A

Hi Milann, the available shipping methods and shipping cost of this item from China stock to Serbia: 1,Flat Rate Shipping FREE SHIPPING; 2,Expedited Shipping $41.11. Please note the actual shipping price will be shown on the order page.The white version of this item is in stock now. The exact delivery time depends on the shipping method you choose. The estimated shipping time(excluding non-working days): 1,Flat Rate Shipping: 10 - 25 business days. 2, Expedited Shipping:3-10 working days.  Generally we need 3-5 business days (excluding non-working days) for processing your order.  Total Delivery Time = Processing Time + Packaging Time + Shipping Time  

Q

I pay also custom in Dutchland. ?

By Imran Nov-12/2015 10:45:41

A

Hi Imran  ,
We send package all over the world. Taxes are charged by your local customs office control and are covered by the customer. We recommend you ship the item by surface mail or ems to reduce or avoid (if applicable). Please refer to http://www.gearbest.com/about/faq.html. 

Q

HI... Why not send in Norway? I am interested two pieces.THANK YOU..

By IULIAN MIHAILA Mar-04/2016 16:39:02

A

Hello IULIAN,

Thank you for your inquiry,we can ship it to Norway from China warehouse.Have a nice day.

Q

Здравствуйте, доставку в Украину бесплатная ?

By Володя Jan-26/2016 09:56:03

A

Hi Володя  , 
Delivery cost depends on the available shipping method (the flat rate shipping is free shipping) and weight, along with the shipping time and the destination country. Please add all the items to cart, and then choose the country you want the order to be shipped to. The shipping cost, total amount and estimated delivery time will be displayed for the available shipping method. Please feel free to ask if you have further pre-sale questions. 

Q

Hi. Are you planning to start shipping to Croatia from EU warehouse soon? When can we expect shipping to Cŕoatia from EU?

By master Oct-29/2015 20:22:08

A

Hi Master,
We can ship it to Croatia from EU warehouse now. Thank you for your inquiry.

Q

When shipping this product, I want you to state this as a "gift". Can You do that? What about returns if there is a damage? Can I return it to EU warehouse or it must be returned to China?

By Mate Oct-23/2015 10:22:48

A

Hi Mate, taxes are charged by your local customs office and are covered by the customer.Please refer to： http://www.gearbest.com/about/faq.html  If you have special instructions for your order such as dropshipping order, gift order etc, please leave us message when you checkout. please view our warranty and return policy on this link: http://www.gearbest.com/about/warranty-and-return.html  If the item you ordered has an issue, please submit a ticket to our Support Center. http://support.gearbest.com/
We will reply you with solutions regarding to your situation. Thank you for your inquiry. Please feel free to ask further presale questions. 

Q

Hello! I have question about shipping, why i can't order phone from EU warehouse? I'm from Croatia. This is european country, and Croatia is in european union.

By Robert Oct-07/2015 19:48:45

A

Hi Robert,
We are so sorry for the inconvenience.Our EU warehouse is imperfect at this time,we can only ship to part of the country of The European Union.We are trying to consummate our  EU warehouse. 

Q

kolika je cijena dostave u Hrvatsku (Croatia )

By zupa Sep-15/2015 19:00:47

A

Hi zupa,
Delivery cost depends on the shipping method (the frat rate shipping is free shipping） that is selected and weight, along with the shipping time and the destination country. Please add all the items to cart, and then choose the country you want the order to be shipped to. The estimate shipping cost and total amount will be displayed for each shipping method. We hope you enjoy shopping here with us.

Q

Hi! How much it will take to arrive in Romania? what is the name of te courier? Thx

By doru.dascalu Sep-10/2015 20:34:12

A

Hi doru,
Delivery cost depends on the shipping method (the frat rate shipping is free shipping）that is selected and weight, along with the shipping time and the destination country. Please add all the items to cart, and then choose the country you want the order to be shipped to. The estimate shipping cost and total amount will be displayed for each shipping method. The shipping courier depends on which shipping method you choose. We hope you enjoy shopping here with us.

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