DOOGEE Y100 Pro 4G LTE Phablet
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DOOGEE Y100 Pro 4G LTE Phablet

- SILVER 130821502

2GB / 16GB Android 5.1 / 5.0 inch HD Screen / MTK6735 64bit Quad Core / GPS / OTG / OTA / Hotknot / Bluetooth 4.0
119.99
  • FREE SHIPPING Ship between: Dec 17 - Dec 18, Estimated Shipping Time: business days Order Processing Time may require a few days. Once dispatched from warehouse, Shipping (or Delivery) Time depends on the Shipping Method.
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Main Features:
DOOGEE Y100 Pro Android 5.1 4G LTE Smartphone 5.0 inch HD IPS OGS Screen 2.5D Corning Gorilla Glass MTK6735 64bit Quad Core 2GB RAM 16GB ROM 8.0+13.0MP Camera
Display: 5.0 inch HD IPS OGS Screen 2.5D Corning Gorilla Glass
CPU: MTK6735 64bit Quad Core 1.0GHz
GPU:Mali-T720
System: Android 5.1
RAM + ROM:2GB RAM+16GB ROM
Camera:8.0MP front camera + 13.0MP back camera
Bluetooth:4.0
GPS: GPS, A-GPS
Smart gestures + Wake Gesture + 3 finger fast screenshot + Ultra effective power saving mode + Hotknot+ PIP mode + Xender makes sharing easier
SIM Card: Dual SIM dual standby, ordinary SIM, micro SIM
Network:
2G: GSM 850/900/1800/1900MHz
3G: WCDMA 900/1900/2100MHz
4G: LTE 800/1800/2100/2600MHz

Tip:
Unlocked for Worldwide use. Please ensure local area network is compatible.
click here
for Network Frequency of your country. Please check with your carrier/provider before purchasing this item.




















Specification:

Basic Information

Brand: DOOGEE
Type: 4G Smartphone
OS: Android 5.1
Service Provider: Unlocked
SIM Card Slot: Dual SIM,Dual Standby
SIM Card Type: One is Standard SIM Card,the other is Micro SIM Card

Hardware

CPU: MTK6735 64bit
Cores: 1GHz,Quad Core
GPU: Mali-T720
RAM: 2GB RAM
ROM: 16GB
External Memory: TF card up to 128GB (not included)

Network

Wireless Connectivity: 3G,4G,Bluetooth,GPS,GSM,WiFi
WIFI: 802.11b/g/n wireless internet
Network type: GSM+WCDMA+FDD-LTE
3G: WCDMA 900/1900/2100MHz
2G: GSM 850/900/1800/1900MHz
4G: FDD-LTE 800/1800/2100/2600MHz

Display

Screen type: IPS+OGS
Screen size: 5.0 inch
Screen resolution: 1280 x 720 (HD 720)

Camera

Camera type: Dual cameras (one front one back)
Back camera: 13.0MP,with flash light and AF
Front camera: 8.0MP
Video recording: Yes
Flashlight: Yes

Media Formats

Picture format: BMP,GIF,JPEG,PNG
Music format: AAC,MP3,OGG,WAV
Video format: 3GP,AVI,FLV,MP4
MS Office format: Excel,PPT,Word
E-book format: PDF,TXT
Live wallpaper support: Yes

Other Features

I/O Interface: 3.5mm Audio Out Port,Micro USB Slot,TF/Micro SD Card Slot
Sensor: Gesture Sensor,Gravity Sensor
Additional Features: 3G,4G,Bluetooth,Browser,Gesture Sensing,GPS,Gravity Sensing,MP3,MP4,OTG,Video Call,Wi-Fi

Battery

Battery Capacity (mAh): 2200mAh

Package Contents

Cell Phone: 1
Screen Protector: 1
Power Adapter: 1
USB Cable: 1
Earphones: 1
English Manual : 1

Dimensions

Package size: 18.00 x 10.00 x 5.00 cm / 7.09 x 3.94 x 1.97 inches
Product weight: 0.1510 kg
Package weight: 0.4990 kg

Product Notes:
1. Download your favorite apps through the Google Play Store or Market installed.
2. Note: This smart phone is designed only to work with the current Android/Windows OS installed in it. Any alterations such as upgrades or flashing a newer version will void the warranty.
3. The stated ROM amount shows the maximum available ROM with nothing installed. However, the Android/Windows OS and pre-installed software from the manufacturer will occupy some of this ROM. The available ROM on the device will therefore be slightly less than the ROM listed.

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Customer Reviews

4.77 out of 5
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See all 517 reviews Write a Review
  • Alexander Bushuev
    Yes (0) Color: Gray
    DOOGEE Y100 Pro Better than More Famous Brand's phones
    Very good price tag in $100 and bit more. For my money it's a very high quality product.

    From hardware chips can be distinguished:
    • Availability waterproof dustproof shockproof, NFC is a fast file transfer
    • USB-host – supports connect mouse, flash drives, keyboards, external hard drives, wired controllers through OTG cable
    • Impact-resistant glass. The Chinese even did a video with him, where Y100 Pro smashes faces unarmed the nuts.

    MT6735P (set to the hero of the review) compared to the MT6752 for the mass consumer looks much more advantageously. Device it cost mere pennies, but offer much more chips at a lower price.

    As for the OS of the phone, it works very stable. On Russian language translated 95% of all menus, the characters are not present at all. Never had is not something that hangs, but even the lag interface. The only thing that is buggy is Play Market, but in recent times I have it behaves perfectly on all devices.

    On the smartphone I did not root, not flashed. Out of the box all works very smoothly and most importantly stable. Even updated over the air and installed in one click.

    The rear camera got Doogee Valencia 2 Y100 Pro 13 MP submitted by Soni IMX219 sensor Exmor RS with aperture 2.0, but in fact there is an 8 MP module, and the rest is interpolation.The flash, autofocus — it's all there. Of software features camera HDR is present, which in the dark shoots slightly worse than normal mode and shooting two fingers in the frame.

    The last thing I wanted to tell you gaming performance. She does not possess. At maximum settings in super heavy&
    Suggestion
    Small capacity accumulatorny battery
    No light badge

    All stats evenly and gives a smooth discharge to zero. You are free to go with 8% battery and not to run headlong in search of the outlet.

    However, capacity 2200 mAh for a day of active work is not enough and you have to charge a smartphone 2 times a day. If your smartphone is to only use as a dialer, the battery can last for 1.5 days.

    Mar 21,2016

  • accursio
    Yes (0) Color: Gray
    doogee y100 pro
    Shipping impeccable as always eight days and no customs.
    Arrived with the usual standard packing, very robust, and especially numerous internal accessories including headsets and cover additional rigid and two transparent films.
    The phone has a screen very nice in hd quality and above all gorilla glass 3, materials plastic coated metal satin in the back cover, desing very nice.
    Outstanding performance thanks to 2GB of RAM and 64bit processor, very fluid and suitable for multitasking.
    Rom basic cooking with well-optimized interface, the phone comes with a basic software package very rich office, multimedia music video, store and play more,
    It works seamlessly with all telephone operators Italian.
    Very good camera, the phone uses a rear camera by Sony 13.0 MP F / 2.0 with angle 28mm with flash and a 8.0 MP front camera, photo quality but very definitely improved with updates doogee.
    I had other models doogee and I must say that the doogee is always reliable, the parent as other good brands tends to improve on its products with regular updates and always uses high-quality components.
    Good battery life with average use you get to evening quietly
    quality price
    Suggestion
    Cons:
    lack of LED notification and lack of physical keys backlit

    Nov 10,2015

  • ribanezt
    Yes (0) Color: Gray
    Un buen Smartphone a buen precio
    Precio: En su rango es de los más económicos.
    Sistema: Lollipop 5.1, trae una actualización via OTA nada mas encenderlo.
    Construcción:Pese a que es platico "pintado", el teléfono es elegante sin que sea estéticamente rompedor, parece unibody sin serlo.
    Cámara: Esta firmada por Sony, no es la mejor cámara pero hace buenas fotos 13mpx frontal y 8mpx selfies.
    Wifi: En el rango de este tipo de dispositivos. Bien ni mejor ni peor que otros de sus características.
    Sonido: Plano y fuerte, no sobresale por su sonido.Trae varias mejoras de sonido.
    Pantalla:2.5D Corning Gorilla Glass, se ve muy bien desde cualquier angulo, trae miravision para ajustes de imagen.
    Accesorios: Cascos, cargador, protector de pantalla y 1 carcasa trasparente que no le encuentro utilidad.
    2GB RAM + 16GB ROM sin particiones raras.
    4G: LTE 800/1800/2100/2600MHz
    Smart gestures + Wake Gesture + 3 finger fast screenshot + Ultra effective power saving mode + Hotknot+ PIP mode + Xender makes sharing easier.
    En definitiva es un smartphone económico de una buena marca que no destaca en nada, pero tampoco le falta de nada.
    Suggestion
    Lo pedí en pre-compra hace un mes en color negro y lo envían en gris plata.
    Batería: Algo escasa
    Trasera: Para mi gusto se resbala un poco de las manos

    Jul 22,2015

  • Jey
    Yes (0) Color: Gray
    Zox
    Just received it today (from EU warehouse, 6 days exactly) and totally impressed with it. It replaces our kid's old iphone 4 and it rips through everything at lightspeed in comparison. It feels nearly as fast as my wife's xperia Z and Y100 looks and works incredibly well at this price point.

    Camera is excellent, the screen is awesome as are the amounts of ROM/ RAM. The speakers are average, still to try the GPS but Wifi and BT work seamlessly. It was already configured in English so we didn't even look at the manual having had Android phones before. Software update kicked in as soon as it booted up, it downloaded and installed without a hitch in minutes. Comes with 2 screen protectors and a simple but unobtrusive back case, charger and decent headphones. We recommended it on Hotukdeals and it immediately drew heat:
    http://www.hotukdeals.com/deals/2gb-16gb-android-5-1-quad-phone-56-00-gearbest-2320473
    Suggestion
    None at all at this price.

    Nov 18,2015

  • Luis Gomes
    Yes (0) Color: Gray
    DOOGEE Y100 Pro Review
    One of the most attractive budget smartphones, with a beautiful curved glass front and metallic look back cover. Very decent performance for a budget phone.
    Full 4G FDD LTE support for most european countries, including B3, B7, and B20.
    Camera also surprisingly good, although video is not that great.
    Screen quality offers a very bright backlight, with crisp images and text.
    Sound quality from the single rear speaker is acceptable.
    Battery is a removable 2200 mAh, with battery life a little below average.

    Pros:
    -Rigid build quality
    -Crisp display
    -Bright backlight
    -Good camera
    -Responsive touchscreen
    -Three notification lights
    -Good call quality
    -Full 4G FDD LTE support (Europe)
    -MicroSD, Mini Sim and Micro SIM support, all at once
    -Inexpensive, good value for the money
    Suggestion
    -Slightly below average battery life

    Sep 04,2017

  • Marty Wilson
    Yes (0) Color: Gray
    Excellent telphone
    When I ordered this phone I was a bit worried about buying from a company based in China due a bad experience with another company with the same initials. However I can only say that I am pleased I took the risk, Every item I have ordered from GearBest has been well packaged and the customer service is second to none. 1 parcel was received in 5 days from China to the UK, excellent service. Anyway back to the mobile, looks expensive, boots in seconds, screen is very clear and colours are bright, connects to the play store and downloads apps without problems, mine updated as soon as I connected to wifi with the latest Doogee update.
    I thought that I may have been downgrading when I bought the mobile as I own a Motorola G second gen, I have now decided that this is a upgrade, the Y100 pro wins hands down on performance and looks.
    Suggestion
    None what's so ever

    Nov 18,2015

  • SCOTT
    Yes (0) Color: Silver
    Mr
    What a great phone.Takes awesome photos, easily as good as those from my "Bond Phone", the Xperia T, which isn't unexpected as it has a Sony main camera sensor. Great screen resolution and brightness.
    Great audio quality and volume.
    Have been using this phone tethered to my computer to make use of the 200GB of 4G data that I was offered by my mobile signal provider. Works way faster than normal broadband.
    Have a 64 GB memory card inserted that works fine.
    Dual SIM card is great because in rural areas here in Wales the signal strength varies from different providers.
    The voice control works brilliantly.
    This phone has loads of useful features, but my favourite is the fact it can be set to turn itself on and off at set times, rather than just going into standby mode.
    Suggestion
    This isn't really a con because it is a problem with other phones, but the battery could last longer. However I have bought a spare battery for the phone, to carry with me just in case it runs out before recharging. The spare battery cost £4.60.

    Feb 19,2016

  • juan-pablo moris
    Yes (0) Color: Gray
    Gran celular a un gran precio/Great cellphone at a great price
    -Pantalla clara con buenos colores/Clear screen with great colors.
    -Buen rango de wifi/Good range of wifi
    -Excepcional rendimiento en redes sociales y chat de todo tipo(Whatsapp,Line, etc).El 4g vale la pena en las descargas/Outstanding performance on social networks and every tipe of chat(Whatsapp,Line, etc).4g is completely worth in downloads.
    -Gran rendimiento en juegos(Probado conAsphalt 8, Sonic Dash and Angry birds go)/Great performance at games(Tested with Asphalt 8, Sonic Dash and Angry birds go).
    -Viene con una carcasa plastica/It comes with a plastic case
    -Por el precio obtienes un equipo que supera a varios otros del mercado que son mas caros(Caso de chile)/For the price you get a phone that outperforms several others in the market that are more expensive(At least in Chile)
    Suggestion
    -El sofware de la camara podria haber sido mejor/The camera software could been better
    -Todavia no tiene muchos accesorios/Still doesn't have many accesories

    Jul 30,2015

  • arnabsarkar
    Yes (0) Color: Gray
    Great, the new Xiaomi Redmi 2 Pro
    Hi,
    My review is for the Xiaomi Redmi 2 Pro. In fact, half an hour after having bought the doogee y100 pro, I changed my mind and decided to buy the Redmi 2 Pro... and I am very happy to have taken the right decision.
    Thanks Gearbest for the change and prompt delivery.

    Please take my word. I have tried out 2 disappointing devices (jiayu F2 and Umi hammer) before settling for the Xiaomi.

    The Redmi 2 Pro is a gem of a device. It has given me back the taste of instant photos in all situations and more importantly, the taste of music. I love the camera and the sound of the device. The voice calls are clear.
    - Excellent camera
    - Excellent sound quality
    - Very good call quality, the most essential point of a phone

    A great buy from Gearbest!!!
    Suggestion
    - Gets a bit hot
    - The back cover material is too smooth and slippery. May fall off the hand. So, .nNeeds handling with care .
    - The battery back-up is low. One day with moderate use (music, msg and a few calls). There the MI powerbank is real handy.
    - An EU adapter would have been great

    Aug 31,2015

  • Birzan Nicolae
    Yes (0) Color: Gray
    DOOGEE Y100 Pro 4G LTE Phablet
    A telephone carefully finished, good quality price ratio , better viewing angles , rooms are ok photo , Android 5.1.
    I received phone protective film applied , plus one reserve and a surprise placuta.Accesoriile protective cover ( headphones , charger are also okay ) .
    When connected to the internet and made phone Update which shows that producing company is one that is working on the problems that can occur because the software.
    Personally I like the phone and considering the price and value are very pleased.
    Regarding Gearbest think it is a site where you can have every confidence ( Ex . I canceled my order and paid back all the money back plus their assistance was helpful to me )
    Suggestion
    Perhaps battery ( 2200mAh )

    Nov 21,2015

FAQ for DOOGEE Y100 Pro 4G LTE Phablet

Customer Questions & Answers

  • All(100)
  • Product Information(42)
  • Stock Status(12)
  • Payment(5)
  • About Shipping(34)
  • Others(5)
Q

como eu sei o seu número de SKU

By ALDA SILVA Jan-14/2017 14:14:12

A

Hello  ALDA,  
The sku number is 130821501.

Thanks for your inquiry.


Q

How can I know the SKU number?

By Anonimous Jan-14/2017 14:02:14

A

Hello  Anonimous,  
The sku number is  130821501.

Thanks for your inquiry.


Q

Is any option to upgrade from 5.1 to 6.0 android ?

By Etion Oct-14/2016 16:54:50

A

Hello Etion,

This Android/Windows device is designed to function specifically with the current Android/Windows OS installed on it. Any alterations such as upgrades, modding with custom ROMs, rooting or flashing the Android device with other firmware will automatically void the device's warranty.

Q

Has this phone has a Google play store and is the price in Australia dollars

By Dom Aug-26/2016 03:39:50

A

Hello Dom,

It does not have pre-installed the google play .

It has some apps pre-installed.

It has its own app store.

You are welcome to view the price in different currencies at the top of our home page. However we only accept payments in US Dollar.
Once you pay by Paypal and credit card your order payment will be changed into USD automatically.

Q

It works on 4G band 38 (2600) ??? Thanks.

By jimmy falcon Jun-19/2016 17:48:39

A

Hello jimmy,

This item is Unlocked for Worldwide use. Please ensure local area network is compatible. 

It supports the Network: 

2G: GSM 850/900/1800/1900MHz
   3G: WCDMA 900/1900/2100MHz
   4G: LTE 800/1800/2100/2600MHz

Q

can be use in argentina, claro carrier???

By rodolfo Jun-18/2016 11:51:44

A

Hello rodolfo,

This item is Unlocked for Worldwide use. Please ensure local area network is compatible. 

It supports the Network: 

2G: GSM 850/900/1800/1900MHz
   3G: WCDMA 900/1900/2100MHz
   4G: LTE 800/1800/2100/2600MHz


Q

I live in the United States and was wondering if you would give me a charging adapter for here, and would I be able to activate the phone with any carrier ? Thank you so kindly..!

By June Jun-18/2016 06:10:33

A

Hello June ,

We will send an adaptor according to the order's country of delivery.

This phone is unlocked , it can work the carrier which can support Frequency 2G: GSM 850/900/1800/1900MHz
3G: WCDMA 900/1900/2100MHz
4G: LTE 800/1800/2100/2600MHz, You can check the link to find which carrier this phone can support,The link is  http://maps.mobileworldlive.com/.

Q

Olá! Ele grava videos?

By Alexandre Jun-15/2016 10:18:54

A

Olá Alexandre,

Sim pode. Obrigado pela sua atenção.


Q

Whend do you have it in the EU warehouse? DOOGEE Y100 Pro 4G LTE Phablet

By Chandra Jun-14/2016 15:37:33

A

Hello,

The item is in stock in EU wearhouse now.


Q

can i get this phone with an australian adapter

By E.stylianis Jun-06/2016 08:45:37

A

Hello E.stylianis,
We will send an adaptor according to the order's country of delivery.

Q

como eu sei o seu número de SKU

By ALDA SILVA Jan-14/2017 14:14:12

A

Hello  ALDA,  
The sku number is 130821501.

Thanks for your inquiry.


Q

How can I know the SKU number?

By Anonimous Jan-14/2017 14:02:14

A

Hello  Anonimous,  
The sku number is  130821501.

Thanks for your inquiry.


Q

Is any option to upgrade from 5.1 to 6.0 android ?

By Etion Oct-14/2016 16:54:50

A

Hello Etion,

This Android/Windows device is designed to function specifically with the current Android/Windows OS installed on it. Any alterations such as upgrades, modding with custom ROMs, rooting or flashing the Android device with other firmware will automatically void the device's warranty.

Q

Has this phone has a Google play store and is the price in Australia dollars

By Dom Aug-26/2016 03:39:50

A

Hello Dom,

It does not have pre-installed the google play .

It has some apps pre-installed.

It has its own app store.

You are welcome to view the price in different currencies at the top of our home page. However we only accept payments in US Dollar.
Once you pay by Paypal and credit card your order payment will be changed into USD automatically.

Q

It works on 4G band 38 (2600) ??? Thanks.

By jimmy falcon Jun-19/2016 17:48:39

A

Hello jimmy,

This item is Unlocked for Worldwide use. Please ensure local area network is compatible. 

It supports the Network: 

2G: GSM 850/900/1800/1900MHz
   3G: WCDMA 900/1900/2100MHz
   4G: LTE 800/1800/2100/2600MHz

Q

I live in the United States and was wondering if you would give me a charging adapter for here, and would I be able to activate the phone with any carrier ? Thank you so kindly..!

By June Jun-18/2016 06:10:33

A

Hello June ,

We will send an adaptor according to the order's country of delivery.

This phone is unlocked , it can work the carrier which can support Frequency 2G: GSM 850/900/1800/1900MHz
3G: WCDMA 900/1900/2100MHz
4G: LTE 800/1800/2100/2600MHz, You can check the link to find which carrier this phone can support,The link is  http://maps.mobileworldlive.com/.

Q

Olá! Ele grava videos?

By Alexandre Jun-15/2016 10:18:54

A

Olá Alexandre,

Sim pode. Obrigado pela sua atenção.


Q

can i get this phone with an australian adapter

By E.stylianis Jun-06/2016 08:45:37

A

Hello E.stylianis,
We will send an adaptor according to the order's country of delivery.

Q

is this phone waterproof?

By Ron Mathiea May-28/2016 20:29:21

A

Hello Ron,
This item is not waterproof.

Q

What is the IMEI number. Thanks

By Joe Jakab May-13/2016 18:45:53

A

Hello Joe,
Each phones have its own IMEI number.After you receive the phone,you can find it on the phone box,the instruction or you can type in “*#06#”to get the IMEI number.

Q

Whend do you have it in the EU warehouse? DOOGEE Y100 Pro 4G LTE Phablet

By Chandra Jun-14/2016 15:37:33

A

Hello,

The item is in stock in EU wearhouse now.


Q

Dear gearbest, Your website states that there is stock in the EU warehouse for this product. I'm from the Netherlands - what are the transportation costs in this case? It should be 0 right, similar as sending it to the UK, but if I change the destination to the Netherlands I have to pay over 7.5$ in shipping costs...

By Peter Jan-14/2016 12:31:34

A
Hi Peter, 
Please add all the items to cart, and then choose the country you want the order to be shipped to. 
The estimate shipping cost and total amount will be displayed for each shipping method.
Q

tienen stock de este celular?

By eddy Nov-30/2015 05:58:06

A
Hi Eddy, I am sorry that this item is very high demand for now. We are trying to replenish the inventories as much as we can to meet the high demand.  Thank you for your understanding. Please feel free to ask further presale questions.
Q

Hi, can you tell me, do you have this item actually on stock ready for shipping, or you must order it first, before shipping it to buyer like me? Thanks.

By Davor Nov-25/2015 14:47:40

A
Hi Davor, I am sorry that this item is very high demand for now. We are trying to replenish the inventories as much as we can to meet the high demand. Generally we need 4-10 business days (excluding non-working days) for processing your order. Thank you for your inquiry. Please feel free to ask further presale questions.
Q

Bom dia . Este cell tem no estoque? Quantos dias para despacho? Obrigado

By Paulo Ricardo Nov-24/2015 11:54:08

A
Hi Paulo, I am sorry that the DOOGEE Y100 Pro 4G LTE Phablet is in very high demand for now. We are trying to replenish the inventories as much as we can to meet the high demand.  Generally we need 4-10 business days(excluding non-working days) for processing your order. Thank you for your understanding. Please feel free to ask further presale questions.
Q

Hi,, Can you deliver this model to Croatia from your Russian warehouse? Thank you!

By Paula Nov-24/2015 10:44:38

A
Hi Paula, I am sorry to inform you that we can only deliver this model to Russian from RU warehouse. Thank you for your understanding. Please feel free to ask further presale questions.
Q

In Stock?

By Hailing Zhang Nov-05/2015 02:40:37

A
Hi Hailing,
This item is in stock for immediately shipping now. Please feel free to ask if you have further questions. 
Q

Hello. Do you ship to Serbia from Russia border warehouse

By vidos Nov-01/2015 18:05:10

A
Hi vidos, 
We are sorry we can not ship to Serbia from Russia border warehouse .
Q

This cellphone is in stock? is available?

By Jose Luis Moreno Oct-19/2015 03:20:40

A
Hi Jose, 
We are delighted to inform you that the item is in stock and is available for purchase.
Q

Hello, this phone gray colour is on your european warehouse stock?

By Mocanu Alexandru Georgian Oct-14/2015 07:36:05

A
Hi Mocanu, 
We are delighted to inform you that the item is in stock and is available for purchase.
Q

¿puedo solicitar que me debiten de mi tarjeta visa el dia de mañana 12 de noviembre?

By Natalia Nov-12/2015 01:10:15

A
Hi Natalia, we accept a number of secure payment methods designed to be completely safe and friendly. You can shop safely and securely with any of the following convenient methods and in US dollars. 1.PayPal 2.Pay by credit card directly 3.Pay by credit card via PayPal 4.Wire Transfer 5.Western Union 6.Pay by Boleto Bancario via Ebanx(only available for Brazil)GearBest primarily uses PayPal to process secure online payments. We can only accept payment in advance. For detailed explanation about our payment options, please see: http://www.gearbest.com/about/payment-methods.html If the total amount more than 300usd, we also can accept payment by western union and bank transfer. Thanks for your inquiry.
Q

Dear sirs, Please what will be the total cost for the DOOGEE Y100 Pro 4G LTE is shipped to Burkina Faso - West Africa? Best regards; Ziswindin SANFO

By Ziswindin SANFO Nov-11/2015 14:20:38

A
Hi Ziswindin, please add the items to cart and Proceed to Checkout, then fill the detail destination information. You will see the Available Shipping Methods, Estimated Shipping Time and Insurance when you check out. The delivery cost depends on the shipping method, destination country, package's weight and volume.The Shipping Cost and Grand Total amount will be displayed for each shipping method. Thank your for your inquiry. Have a nice day
Q

hello. i am from greece...because of the capital controls here in greece can you inform me if i can send you the money for my order by making a deposit to an account.

By GEORGIOS Oct-28/2015 19:31:18

A
Hi GEORGIOS, 
You can shop safely and securely with any of the following convenient methods and in us dollars.
We do not accept Cash on Delivery.
1.PayPal
2.Pay by credit card directly
3.Pay by credit card via PayPal
4.Wire Transfer
5.Western Union
Q

Can I pay with IDEAL payment method from the Netherlands?

By Anouk Oct-19/2015 09:21:18

A
Hi Anouk , 
You can shop safely and securely with any of the following convenient methods and in us dollars.
We do not accept Cash on Delivery.
1.PayPal
2.Pay by credit card directly
3.Pay by credit card via PayPal
4.Wire Transfer
5.Western Union
Q

Do I need to pay import duties from an EU warehouse to the Netherlands and how much for the Doogee Y100 pro 97.42 euro. Anouk

By Anouk Oct-19/2015 09:19:50

A
Hi Anouk, 
There is no  import duties from an EU warehouse.
Q

Hi I am asking for the shipping to Argentina Is it Available ? What is the cost? Thank you

By Kevin Apr-21/2016 16:20:03

A

Hello Kevin,                                                                                                                                                                     We ship everywhere in the world from the CN warehouse.                                            

You can see the Shipping costs and delivery time during the check out. Steps to follow: 1.Add your product to your cart 2. Enter your delivery country 3. The shipping cost will be displayed automatically.  
The price shown on the on the product page is the item price, shipping cost is not included.
Delivery cost depends on the shipping method on many factors such as weight, shipping time and the destination country.  

Q

So you do ship the product to Colombia...??

By Juan David Apr-11/2016 03:40:21

A

Hello Juan,
We sent package worldwide from the CN warehouse.

Q

Hi Can you send this item to Israel? Thanks

By Shlomo Mar-22/2016 14:45:54

A

Hello Shlomo,
We ship everywhere in the world from the CN warehouse.

Q

How many days to deliver on Mexico?

By Uriel Jan-13/2016 16:21:55

A
Hi Uriel  ,  
Total Delivery Time = Processing Time + Packaging Time + Shipping Time
We generally require between 3-5 business days to arrange shipment of orders. 
The exact delivery time depends on the shipping method you choose. 
1) Expedited Shipping: Around 4-7 business days to arrive.
2) Standard Shipping: Between 6-8 business days to be delivered.
3) Flat Rate Shipping: Between 10-25 business days to ship to the destination. 
For more details, please refer to: http://www.gearbest.com/about/shipping-methods.html
Q

hello could i make an order,and payment from Cyprus and send me the object in GREECE?if its possible could you tell me how?how many days will it take to get my order in greece with expedited shipping?if i order more than one things the cost of shipping is rising?

By jimmy Jan-07/2016 20:11:28

A
Hi Jimmy,this item is only available for purchase in HK warehouse. It can be sent from HK warehouse by courier to GREECE. The exact delivery time depends on the shipping method you choose. The estimated shipping time(excluding non-working days): Flat Rate Shipping: 10-25 business days. Expedited Shipping:3-10 working days.  Total Delivery Time = Processing Time + Packaging Time + Shipping Time   Generally we dispatch it within 3-5 business days (excluding non-working days) after the order payment is confirmed in our system. Read about our Shipping Options > http://www.gearbest.com/about/shipping-methods.html  Add the items to cart and Proceed to Checkout, then fill the detail destination information.The delivery cost depends on the shipping method, destination country, package's weight and volume. Thank you for your inquiry. Best Wishes for 2016
Q

Hi i see the phone is in Russia Warehouse , how will it take to ship inside to Moscow, if i buy from Russia warehouse ? I will need two of them. Rob

By Robert Dec-24/2015 22:10:04

A
Hi Robert, this item is only available in China warehouse for now. It can be sent from China by courier to Russia. please add the items to cart and Proceed to Checkout, then fill the detail destination information. You will see the Available Shipping Methods, Estimated Shipping Time and Insurance when you check out. The Shipping Cost and Grand Total amount will be displayed for each shipping method.  Total Delivery Time = Processing Time + Packaging Time + Shipping Time  Generally we need 4-10 business days(excluding non-working days) to arrange the shipment of this item. Thank you for your kind understanding. Best Wishes for 2016!
Q

Здравствуйте! Как быстро телефон будет доставлен в Россию город Казань после оформления заказа?

By Guzel Dec-14/2015 15:16:53

A
Hi Guzel,this item is available in available RU warehouse for now. Please add the items to cart and Proceed to Checkout, then fill the detail destination information. You will see the Available Shipping Methods, Estimated Shipping Time and Insurance when you check out. The Shipping Cost and Grand Total amount will be displayed for each shipping method. 
Total Delivery Time = Processing Time + Packaging Time + Shipping Time  Generally we need 1-2 business days(excluding non-working days) to arrange the shipment of your order after the order payment is confirmed in our system. Thank you for your inquiry.

Q

do you send tracking number?

By Genaro Dec-10/2015 21:34:55

A
Hi Genaro, for the order which is over 40 USD, we can provide the tracking number for free of charge.  Thank your for your inquiry. Please feel free to ask if you have further questions. 


Q

Which warehouse i should choose , to send me the phone to Bosnia and Herzegovina ( EU and HK are out of stock )

By Senad Dec-10/2015 15:29:27

A
Hi Senad, this item is available in China warehouse. The available shipping methods and shipping cost of this item from China stock to Bosnia and Herzegovina at below: Flat Rate Shipping FREE SHIPPING; Expedited Shipping $32.44. Please note the actual shipping price will be shown on the order page.
Thank your for your inquiry. Please feel free to ask if you have further questions. 
Q

what this product is avilable for INDIA

By vashyam Nov-30/2015 14:30:01

A
Hi Vashyam,
This item is avilable for INDIA. We hope you enjoy shopping here with us. 
Q

can be use in argentina, claro carrier???

By rodolfo Jun-18/2016 11:51:44

A

Hello rodolfo,

This item is Unlocked for Worldwide use. Please ensure local area network is compatible. 

It supports the Network: 

2G: GSM 850/900/1800/1900MHz
   3G: WCDMA 900/1900/2100MHz
   4G: LTE 800/1800/2100/2600MHz


Q

does it have warranty? thanks

By Nightstick Mar-31/2016 20:52:40

A

Hello Nightstick,
Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html

Q

I have two questions How does the warranty works? where can I get some costumers opinion?

By Tiago Silva Dec-01/2015 19:54:40

A
Hi Tiago,
We have a detailed warranty and return policy for all of our customers. Please kindly refer to the details of our warranty and return warranty on: http://www.gearbest.com/about/warranty-and-return.html, We recommend all of our customers to carefully review the policy and the information. You can check the customer review for reference. Please feel free to ask if you have further questions. 
Q

Hello, I have four questions: 1) Can this phone be delivered to Germany? 2) Let's say it'll be delivered from China, would it have a charger fitting in Germany? 3) Does the phone support CZECH language? 4) Are earphones included? Thanks a lot!

By Stefan Nov-16/2015 13:54:59

A
Hi Stefan,
1.We send this phone to Germany. 
2.We will offer the correct power adapter according to the order country. 
3.This item supports Czech language.
4.The earphones are included in the package. 
We hope you enjoy shopping here with us.
Q

What's in the box? I have to pay the customs Italian? How much? After sales, as product warranty is there?

By vittorio Oct-14/2015 17:01:17

A
Hi vittorio, 
Here is the package contents:Cell Phone: 1 Battery: 1 Screen Protector: 1 Power Adapter: 1 USB Cable: 1 Earphones: 1 English Manual : 1.
 Taxes are charged by your local customs office control and are covered by the customer . We recommend you ship the item by surface mail or ems to reduce or avoid ( if applicable) .Please refer to http://www.gearbest.com/about/faq.html 

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