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Home > > > Mouse

Customer Questions & AnswersAsk a question

  • All (99)
  • Product information (64)
  • Stock status (6)
  • Payment (4)
  • About shipping (18)
  • Others (7)
  • Q

    the colors randomly change or i can choose the colors? in that case, how can i do it?

    By carlos leebsey Aug-14/2017 01:08:28

    A

    Hello carlos,


    The colors are changed randomly.

    Thank you for your inquiry.

  • Q

    Does the mouse work on windows 10?

    By mudit singh Jun-16/2017 11:06:14

    A

    Hello mudit,

    The item doesn't work on windows 10.

  • Q

    Does the mouse work on windows 10?

    By mudit singh Jun-16/2017 11:06:12

    A

    Hello mudit,
    The item doesn't work on windows 10.

  • Q

    o preço desse produto é de euros ou é de brs?

    By Nicolas Zarn ott May-02/2017 01:05:41

    A

    Hello Nicolas Zarn ott,


    The price is 5.44 USD now.

  • Q

    If possible could you tell me the brand of this product?

    By Rômulo Rodrigues Apr-25/2017 02:04:39

    A

    Hello Rômulo,


    The item is 7 Buttons LED USB Wired Gaming Mouse - BLACK.

  • Q

    o produto já esta usado ?

    By wendell Mar-10/2017 04:03:21

    A

    Hello wendell,


    Please rest assured that we deliver the brand new items in sealed packaging.

    Thanks for your inquiry.

  • Q

    can I turn the lights off?

    By Asier Feb-19/2017 09:02:11

    A

    Hi Asier,


    Please kindly note you couldn't turn off the lights.

    Have a nice day.

  • Q

    Is this available to buy from Europe warehouse?

    By Lex Feb-18/2017 05:02:46

    A

    Hi Lex,


    Thank you for your inquiry.

    So sorry that it is unavialable in the Europe warehouse at the moment.

    You can place it from China warehouse.


  • Q

    Can i bind dpi button

    By JTTigas Feb-10/2017 08:02:34

    A

    Hello JTTigas,


    Please kindly note you can bind dpi button.

    Have a nice day.

  • Q

    Funciona En Windows 10?

    By varela Feb-08/2017 01:02:12

    A

    Hello varela,
    System support: Mac OS,Windows 2000,Windows 7,Windows 8,Windows 98,Windows ME,Windows Vista,Windows XP

    It doesn't supports the win 10.

Prev 1 234 ... 10Go To: GO

  • Q

    the colors randomly change or i can choose the colors? in that case, how can i do it?

    By carlos leebsey Aug-14/2017 01:08:28

    A

    Hello carlos,


    The colors are changed randomly.

    Thank you for your inquiry.

  • Q

    Does the mouse work on windows 10?

    By mudit singh Jun-16/2017 11:06:14

    A

    Hello mudit,

    The item doesn't work on windows 10.

  • Q

    Does the mouse work on windows 10?

    By mudit singh Jun-16/2017 11:06:12

    A

    Hello mudit,
    The item doesn't work on windows 10.

  • Q

    If possible could you tell me the brand of this product?

    By Rômulo Rodrigues Apr-25/2017 02:04:39

    A

    Hello Rômulo,


    The item is 7 Buttons LED USB Wired Gaming Mouse - BLACK.

  • Q

    o produto já esta usado ?

    By wendell Mar-10/2017 04:03:21

    A

    Hello wendell,


    Please rest assured that we deliver the brand new items in sealed packaging.

    Thanks for your inquiry.

  • Q

    can I turn the lights off?

    By Asier Feb-19/2017 09:02:11

    A

    Hi Asier,


    Please kindly note you couldn't turn off the lights.

    Have a nice day.

  • Q

    Is this available to buy from Europe warehouse?

    By Lex Feb-18/2017 05:02:46

    A

    Hi Lex,


    Thank you for your inquiry.

    So sorry that it is unavialable in the Europe warehouse at the moment.

    You can place it from China warehouse.


  • Q

    Can i bind dpi button

    By JTTigas Feb-10/2017 08:02:34

    A

    Hello JTTigas,


    Please kindly note you can bind dpi button.

    Have a nice day.

  • Q

    Funciona En Windows 10?

    By varela Feb-08/2017 01:02:12

    A

    Hello varela,
    System support: Mac OS,Windows 2000,Windows 7,Windows 8,Windows 98,Windows ME,Windows Vista,Windows XP

    It doesn't supports the win 10.

  • Q

    Is the mouse openable?Can i open it in case i want to repair it?

    By bojann Jan-29/2017 01:01:08

    A

    Hi bojann,


    Thank you for your inquiry.

    Yes, it is openable.

    Have a nice day!

Prev 1 234 ... 7Go To: GO

  • Q

    it comes even pro Brazil ???

    By ryan Feb-03/2017 06:02:48

    A

    Hello ryan,
    Yes ,we ship it to Brazil .

    Thanks for your inquiry.


  • Q

    Hello , I wonder if you have stock of this product ?

    By Lucas Eduardo Jul-01/2016 10:07:13

    A

    Hello Lucas,
    Yes, we have stock now, please feel free to order it.
    Best Regards

  • Q

    it is on stock?

    By eljl2v Jun-15/2016 11:06:07

    A

    Hello,

    Yes, the item is in stock now.

    Welcome to buy items on our website.

  • Q

    it is on stock?

    By eljl2v Jun-15/2016 10:06:07

    A

    Hello,

    Yes, the item is in stock now.

    Welcome to buy items on our website.

  • Q

    So how long is the cable can u use it for windows 7.By the way Gear Best is an awesome site to buy from!

    By Filip sevo Mar-14/2016 04:03:05

    A

    Hello Filip,

    Thank you for your inquiry.Cable Length is 1.5 m.It is compatible with Windows XP,Windows 7,Windows 8,Windows Vista,Mac OS,Windows 98,Windows ME,Windows 2000 .

  • Q

    Do you have this product 7 Buttons LED USB Wired Gaming Mouse - BLACK on stock?

    By Cvijetin Feb-12/2016 02:02:02

    A
    Hi Cvijetin , We are pleased to inform it is available for purchase.Have a nice day.
  • Q

    cual seria el precio total para mandarlo a argetina?

    By Axel Apr-04/2016 04:04:57

    A

    Hello Axel,

    Thank you for your inquiry,we can ship it to Argentina for free shipping.It is now $5.15.Have a nice day.


  • Q

    el precio de los productos esta en dolares estadounidenses o en peso mexicano?

    By Omar Jacobo Jan-28/2016 03:01:22

    A
    Hi Omar , Many thanks for your recent inquiry. The prices are in US dollars.You can choose the currency in the right top of the website.If you can not find your currency, please use following exchanging tool, the link is http://www.xe.com. If you pay by Paypal and credit card your money will be automatically converted.
  • Q

    Can I somehow pay it without paypal because I dont have it yet

    By PETAR Jan-27/2016 04:01:16

    A
    Hi PETAR , Many thanks for your recent inquiry. Our website accepts following safe and secure payment methods: 1.PayPal 2.Pay by credit card directly  3.Pay by credit card via PayPal 4.Wire Transfer 5.Western Union 6.Pay by Boleto Bancario via Ebanx Available payment methods depends on where are you from. Please add items to cart, click"proceed to checkout",then choose the destination country to check it. If you pay by Wire Transfer,Western Union,please contact us on Support Center for further details.                             To know more about our payment terms http://www.gearbest.com/about/payment-methods.html Check out our FAQ here http://www.gearbest.com/about/faq.html
  • Q

    Hola, quisiera saber cuales son los metodos de pago aparte de pagos con paypal, y si es posible con tarjeta de debito

    By Blast Dec-16/2015 09:12:06

    A
    Hi Blast, you can shop safely and securely with any of the following convenient methods and in US dollars. 1.PayPal 2.Pay by credit card directly 3.Pay by credit card via PayPal 4.Wire Transfer 5.Western Union 6.Pay by Boleto Bancario via Ebanx(only available for Brazil)GearBest primarily uses PayPal to process secure online payments. We can only accept payment in advance. For detailed explanation about our payment options, please see: http://www.gearbest.com/about/payment-methods.html If the total amount more than 300usd, we also can accept payment by western union.Thank you for your kind understanding. Please feel free to ask further presale questions.
  • Q

    hello, what is the brand?

    By Jesus Pablo Jan-31/2017 12:01:57

    A

    Hello Jesus
    It is HXSJ.

  • Q

    you send person to person.??the tax are to heavy!

    By fred Oct-15/2016 06:10:58

    A

    Hello fred,
    We offer home delivery. Taxes do not come from us if any. Taxes are beyond Gearbest's control and only depend on the delivery country's regulations and policies.
    For more details: http://www.gearbest.com/about/faq.html

  • Q

    The shipping is free for Brazil even?

    By Pedro Jul-09/2016 05:07:57

    A

    Hello Pedro,
    We can send it to Brazil with free shipping.

  • Q

    Hello, do you ship to Argentina? and if so, how many days would it take?

    By Santiago May-19/2016 08:05:00

    A

    Hello,
    We can ship it to Argentina.

    We generally require between 3-7 business days to arrange shipment upon payment. The exact processing time varies depending on the item.
    Please refer to our shipping estimation below:
    A. Expedited Shipping: Around 3-7 business days to arrive.
    B. Standard Shipping: Between 7-10 business days to be delivered.
    C. Flat Rate Shipping: Between 10-25 business days to be received.
    For more shipping details http://www.gearbest.com/about/shipping-methods.html


    Best Regards


  • Q

    Muy buenos días, era para saber, la entrega gratis es a cualquier país, y en cuantos días llega?

    By Salomón García Apr-06/2016 11:04:08

    A

    Hello Salomón,

    Generally speaking, the total shipping cost will depend on the following:

    - The shipment method you choose (we offer flat rate, standard or expedited)

    - The destination country that the package is going to

    - How many items you order, and

    - The total weight and volume (size) of the parcel.

    At Gearbest, FREE shipping via Flat Rate Shipping is available for all items. However if the item(s) is oversize or overweight, they must be shipped using Standard Shipping or Expedited Shipping instead; an additional shipping fee will be applied in such cases.

    To help you with this, you can add the products that you want to your cart, and then you will see the shipping options available to you along with the shipping cost and estimated shipping time.

    If you want, you can also choose to add shipping insurance to your order to protect against accidental loss or damage. However, this is completely optional and is available for a very low fee.


    Once we have received your payment we will ship your item according the dispatch estimation indicated on the product page.
    Delivery time estimation :
    1) Expedited Shipping: 3-7 working days
    2) Standard Shipping:7-10 working days
    3) Flat Rate Shipping:10-25 working days
    Learn more information about shipping from http://www.gearbest.com/about/shipping-methods.html

  • Q

    Da li saljete ovaj mis u srbiju

    By bane Apr-06/2016 11:04:18

    A

    Hello bane,
    We ship everywhere in the world from the CN warehouse.

  • Q

    Ship is avaiable in Los Cabos, Baja California Sur

    By Victor Apr-04/2016 08:04:34

    A

    Hello Victor,
    We sent package worldwide from the CN warehouse.

  • Q

    donde yega el pack de l maus e soy de mexico pero soy de monterrey nuevo león si yega a donde digo o no

    By hernan Apr-04/2016 04:04:45

    A

    Hello hernan,

    Thank you for your inquiry,we can ship it to Mexico.Have a nice day.


  • Q

    Cual es el precio de envio a Perù?

    By Miguel Mar-31/2016 11:03:18

    A

    Hello Miguel,

    Thank you for your inquiry,we can ship it to Perù for free shipping.Have a nice day.


  • Q

    hola a que ciudad de venezuela me llegara el producto si lo compro por que soy de aqui de venezuela y quiero comprar el producto

    By nixonrojas Mar-26/2016 03:03:31

    A

    Hi nixonrojas,

    We can ship to venezuela. We hope you enjoy shopping here with us.

Prev 1 2Go To: GO

  • Q

    o preço desse produto é de euros ou é de brs?

    By Nicolas Zarn ott May-02/2017 01:05:41

    A

    Hello Nicolas Zarn ott,


    The price is 5.44 USD now.

  • Q

    software for chaning colors?????

    By Vladimir Aug-16/2016 09:08:00

    A

    Dear Vladimir,
    Thanks for your inquiry.

    No,juste case this item with cool colorful LED light.

    Best regards

  • Q

    This item is perfectly to play !! Congratulation GearBeast, you have a new client :D

    By Pietro Aug-05/2016 05:08:47

    A

    Hello,


    Thanks for your order,welcome next time.For your support,we will give you 100 points as our thanks.

  • Q

    How many days it's from Singapore to Chula Vista? because it says its coming in ten days and it alredy passed 2 weeks and it still doesn't gets here

    By Mario May-08/2016 09:05:19

    A

    Hello Mario,
    We generally require between 3-7 business days to arrange shipment upon payment. The exact processing time varies depending on the item.
    Please refer to our shipping estimation below:
    A. Expedited Shipping: Around 3-7 business days to arrive.
    B. Standard Shipping: Between 7-10 business days to be delivered.
    C. Flat Rate Shipping: Between 10-25 business days to be received.
    For more shipping details http://www.gearbest.com/about/shipping-methods.html

  • Q

    Cuanto se demora para enviar a argentina san juan?

    By franco Feb-19/2016 06:02:51

    A

    Hi,

    Delivery cost depends on the shipping method (the flat rate shipping is free shipping) that is selected and weight, along with the shipping time and the destination country.

    Please add all the items to cart, and then choose the country you want the order to be shipped to.

    The estimate shipping cost and total amount will be displayed for each shipping method.


  • Q

    will the mouse work on windows 10

    By shane Jan-07/2016 07:01:31

    A

    Dear shane,

    Thank you for your inquiry.

    System support: Windows XP,Windows 7,Windows 8,Windows Vista,Mac OS,Windows 98,Windows ME,Windows 2000

    Please feel free to ask further pre-sales questions.

  • Q

    Hola, me gustaría saber si hacen envíos a Venezuela y cuanto costaría el envío.

    By Daniel Medina Dec-31/2015 07:12:05

    A

    Hello Daniel,
    We ship everywhere in the world from the CN warehouse.

    You can see the Shipping costs and delivery time during the check out. Steps to follow 1. Add your product to your cart 2. Enter your delivery country 3. The shipping cost will be displayed automatically.
    Once we have received your payment we will ship your item according the dispatch estimation indicated on the product page.
    Delivery time estimation :
    1) Expedited Shipping: 3-7 working days
    2) Standard Shipping:7-10 working days
    3) Flat Rate Shipping:10-25 working days
    Learn more information about shipping from http://www.gearbest.com/about/shipping-methods.html