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OUKITEL U10 4G LTE Smartphone

- BLACK 135988001

Android 5.1 3GB / 16GB 5.5 inch FHD IPS Screen / MTK6753 64bit Octa Core 1.3GHz / 5.0MP + 13.0MP Cameras / Hotknot / Fingerprint

Brand: Oukitel 4.75 84 Customer Reviews | 100 answered questions

Price: 178.11

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Ship between: Jan 28 - Jan 30, Estimated Shipping Time: business days
Color:
Black Champagne
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Main Features:
OUKITEL U10 Android 5.1 4G LTE Smartphone 5.5 inch IPS FHD Screen MTK6753 64bit Octa Core 1.3GHz 3GB RAM 16GB ROM 5.0MP + 13.0MP Cameras Hotknot Fingerprint
Display: 5.5 inch FHD Screen
CPU: MTK6753 64bit Octa Core,1.3GHz
System: Android 5.1
RAM + ROM:3GB RAM+16GB ROM
Camera:5.0MP front camera + 13.0MP back camera
Bluetooth:4.0
GPS: GPS, A-GPS
Hotknot:Support
SIM Card: Dual SIM dual standby, Dual Micro SIM
Network:
2G: GSM 850/900/1800/1900MHz
3G: WCDMA 900/2100MHz
4G: FDD-LTE 800/1800/2100/2600MHz

OUKITEL U10 Android 5.1 4G LTE Phablet 5.5 inch MTK6753 64bit 1.3GHz Octa Core 3GB RAM 16GB ROM 13.0MP Camera Fingerprint- Black

Specification

Basic Information	Brand: OUKITEL Type: 4G Phablet OS: Android 5.1 Service Provider: Unlocked SIM Card Slot: Dual SIM,Dual Standby SIM Card Type: Dual Micro SIM Card
Hardware	CPU: MTK6753 64bit Cores: 1.3GHz,Octa Core GPU: Mali-T720 RAM: 3GB RAM ROM: 16GB External Memory: TF card up to 32GB (not included)
Network	Wireless Connectivity: 3G,4G,Bluetooth,GPS,GSM,WiFi WIFI: 802.11b/g/n wireless internet Network type: GSM+WCDMA+FDD-LTE 3G: WCDMA 900/2100MHz 2G: GSM 850/900/1800/1900MHz 4G: FDD-LTE 800/1800/2100/2600MHz
Display	Screen type: IPS+OGS Screen size: 5.5 inch Screen resolution: 1920 x 1080 (FHD)
Camera	Camera type: Dual cameras (one front one back) Back camera: 13.0MP,with flash light and AF Front camera: 5.0MP Video recording: Yes Flashlight: Yes
Media Formats	Picture format: BMP,GIF,JPEG,PNG Music format: AAC,MP2,MP3,OGG,WAV Video format: 3GP,AVI,F4V,MP4,WMV MS Office format: Excel,PPT,Word E-book format: PDF,TXT Live wallpaper support: Yes Games: Android APK
Other Features	I/O Interface: 3.5mm Audio Out Port,Micro USB Slot Sensor: Gravity Sensor Notification LED: Yes Additional Features: 3G,4G,Bluetooth,Browser,GPS,Gravity Sensing,MP3,MP4,OTG,People,Video Call,Wi-Fi
Battery	Battery Capacity (mAh): 2850mAh Built-in Battery
Package Contents	Cell Phone: 1 Power Adapter: 1 USB Cable: 1 English Manual : 1
Dimensions	Product size: 15.40 x 7.69 x 0.79 cm / 6.06 x 3.03 x 0.31 inches Package size: 18.00 x 10.00 x 6.00 cm / 7.09 x 3.94 x 2.36 inches Product weight: 0.1700 kg Package weight: 0.5500 kg

Product Notes:
1. Download your favorite apps through the Google Play Store or Market installed.
2. Note: This smart phone is designed only to work with the current Android/Windows OS installed in it. Any alterations such as upgrades or flashing a newer version will void the warranty.
3. The stated ROM amount shows the maximum available ROM with nothing installed. However, the Android/Windows OS and pre-installed software from the manufacturer will occupy some of this ROM. The available ROM on the device will therefore be slightly less than the ROM listed.

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Customer Reviews

4.75 out of 5

5 Star 64
4 Star 19
3 Star 1
2 Star 0
1 Star 0

See all 84 reviews Write a Review

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Mohammad Khalaf
Yes (0) Color: Champagne

Best Smartphone at this price

High quality Metal body, Excellent screen, really amazing colors and sensitive.
Strong CPU, Big ram, after opening more than 10 Apps, there is 1 GB free, it's excellent.
Accurate and fast GPS, Very good device for navigation.
Front camera is excellent for selfies, Back Camera is great in day, in night not bad.
Battery will stay all day in normal use.
Wifi, and 3g network working well, I can't use 4g, it is not available in my country.

Finger Print working well and fast.

There is nothing you need in a smartphone at this price.

Suggestion

Nothing
Oct 17,2015
outsider

Yes (0) Color: Black

Oukitel U10

Hallo zusammen,

ich kann es nicht verstehen das soviel negatives über gearbest geschrieben wird.
Am 03.11.2015 bestellte ich mir das Oukitel U10 für 150,- Euro, Bezahlung natürlich über Paypal.
Das Paket wurde über DPD am 14.11.2015 bei mir Daheim zugestellt!!!
Die Lieferzeit geht für mich voll in Ordnung, da kostenlos. (Warehouse EU)
Das Oukitel U10 ist momentan in Preis-Leistung in Deutschland unschlagbar.
Für ein solches Teil bezahlt man bei namhaften Herstellern mind. das Drei bis Vierfache.
Es ist sehr gut verarbeitet, sehr schnell, aktuelles Android und macht spitzen Bilder sowie Filme!
Dieses Smartphone kann ich ruhigen Gewissens weiterempfehlen.
Viele Grüße und Daumen Hoch !!!

Suggestion

Die Sendungsverfolgung funktioniert nicht über die gearbest Website, man muß direkt auf die Homepage des jeweiligen Logistikers gehen.

Nov 15,2015
Robert

Yes (0) Color: Black

Great phone, almost no downsides

I received the phone earlier than expected. The phone has recently gotten an update which changed the ugly recent apps style to the normal lollipop style (Now that this is changed, the only thing I didn't like about the UI is gone). The update also fixed the stagefright-issues. It comes with almost stock android. However the icons have a weird skin on top it but this is easily changable by using a custom launcher with a different icon pack. The fingerprint sensor didn't work well in the beginning but that somehow change later on; it registers my finger extremely well now.

Suggestion

The phone arrived with a dent in the screen. I have been offered $10 by Gearbest to make up for that.
The build quality isn't what you'd expect from such a nice looking phone. I once dropped it and the back plastic piece came a bit loose. (I could push it back but I can still pry my finger nail between the screen and the plastic and it comes loos easily). The screen is not very scratch resistant; don't peel the screen protector off.

Nov 29,2015
massimo bernardo
Yes (0) Color: Black

Ottimo Terminale

Smatphone potente e velocissimo,
design e struttura in metallo, non leggerissimo ma molto sottile
Schermo stupendo e luminosissimo
in 4g LTE in Italia funziona benissimo (io ho wind..)
ottimo anche il gps
la batteria, (a differenza di molte altre recensioni qui sotto..) a me dura più di una giornata con un uso medio (4ore e mezzo di schermo )
la fotocamera è al di sopra della media dei dispositivi made in China, anche se di notte ha dei limiti
il lettore di impronte funziona nel 90% dei casi (ma lo ritengo comunque scomodo)
acquisto consigliato visto anche il rapporto qualità prezzo !!!

Suggestion

al momento non ho riscontrato nessun difetto
Sep 26,2015
takewia
Yes (0) Color: Champagne

Хороший смартфон за не большие деньги.

Отличное железо, прекрасный экран с уже наклееной защитной пленкой, настоящий андроид 5.1., долгое ожидание (предзаказ) и очень быстрая доставка.

Great processor, beautiful screen with already pasted with a protective film, this android 5.1., The long wait (pre-order) and very fast delivery.

Suggestion

Не очень качественная сборка смартфона, очень долгий срок от оплаты предзаказа до отправки товара, скудный комплект поставки, нет аксессуаров на данную модель.

Not very high-quality assembly of the smartphone, a very long time to pay for pre-order prior to delivery, lean package, no accessories for this model.
Sep 04,2015
Yuriy Orlyanskiy
Yes (0) Color: Black

OUKITEL U10

Отличный телефон за эти деньги, сбалансированный. Недостатков очень мало и они незначительные. Лучшее мое приобретение за последнее время.

Suggestion

Комбинированный слот сим карт, камера выступает из корпуса и часто цепляется о поверхности.
Oct 11,2015
Ivan
Yes (0) Color: Black

Идеальное соотношение цены и качества!

Металлический, тонкий, красивый, очень качественно собран с огромным ярким экраном. Сенсор отпечатка работает отлично, все протоколы связи держит хорошо. Мощная начинка и хорошая батарея.

Suggestion

За эти деньги у него не может быть недостатков.
Nov 06,2015
Miguel Angel

Yes (0) Color: Black

Just one word: amazing

Works real fast, manages dual sim with no problems and it's light. I was afraid of battery but it can stand a normal day of my work life!
Building quality is more than I expected for the price.
Antutu benchmark of 34000

Suggestion

It seems reception of signal is weak, I have problems inside some buildings for data, but no real problems so far

Sep 10,2015
Ksenya
Yes (0) Color: Black

oukitel u10

+очень тонкий
+стильный
+достаточно мощный
+шикарный экран
+звук в наушниках отличный
+быстрая доставка

Suggestion

-внешний динамик немного слабоват
Nov 23,2015
Артур

Yes (0) Color: Black

Апсалямов

Тонкий стильный корпус, отличный экран. Сканер отпечатка срабатывает моментально. Приемлемая емкость аккумулятора, хватает в среднем на день использования. Наклеена защитная пленка.

Suggestion

Качелька громкости имеет небольшой люфт, если потрясти телефон, слышно как она дребезжит.

Oct 18,2015

FAQ for OUKITEL U10 4G LTE Smartphone

Will this phone work in my country?

For details, please refer to the post about country-based mobile phone network frequency bands coverage guide:
Country-based mobile phone network frequency bands coverage guide and the checking method: 4 steps to know whether a phone will work in your country
What is the IMEI number of this device?

We cannot provide IMEI (international mobile equipment identity) numbers because each cell phone will be given a unique set of numbers after its assembly, We can't open the packaging.

Related post about finding Xiaomi smartphone IMEI:
How to find the IMEI number of Xiaomi smartphone
Why do 16GB phones only have 12GB storage available?

Related post: Why do 16GB phones only have 12GB storage available
Why I cannot hear any sound when making or receiving a call?

1. Make sure the protective film has been removed completely;

2. Try to turn up the volume of the handset;

3. Try to change mobile signal in your area might be poor;

4. If you cannot hear the voice of the receiver, it might be the problem of the receiver's phone or signal.
How to use smartphone as a mouse, touchpad or keyboard?

Please refer to the post below: Use your smartphone as a mouse, touchpad or keyboard
What is the SAR value of the phone?

We have listed the SAR value of some cell phones, you can refer to it:
How to use IMEI number to track your lost Android phone?

Please visit our blog for more details: How to use IMEI number to track your lost Android phone
How to revive any dead phone battery?

There are four ways to revive dead phone battery, refer to post: 4 secret ways to revive any dead phone battery
How to fix unresponsive touch screen on Android phone?

You will find answer here: How to fix unresponsive touch screen on Android phone
How to to remove phone scratches?

Please visit our blog: Insider's Guide | 7 easy ways to remove phone scratches
How to unlock an Android phone if i forgot the password?

You will find answer here: How to unlock an Android phone if you forgot the password
Can this item be shipped to my country?

We can deliver orders to most countries. For a detailed explanation of each shipping method, destination and approximate delivery time, please check our website:

GearBest shipping methods

20 things you need to know when shopping on GearBest

Short guide on tracking fees and shipping insurance on GearBest

GearBest shipping memo: save money on delivery by choosing the best option
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Customer Questions & Answers

All(100)
Product Information(41)
Stock Status(13)
Payment(4)
About Shipping(33)
Others(9)

Q can you send it in albania By emiljano Apr-15/2016 21:29:16: A

Hello emiljano，
We ship everywhere in the world from the CN warehouse.

Q hello, the phone has the band 38, 2600 mhz fdd tdd lte? By Catalin Apr-05/2016 08:34:25: A

Hello Catalin ,
This phone is unlocked , it can work the carrier which can support Frequency 2G: GSM 850/900/1800/1900MHz
3G: WCDMA 900/2100MHz
4G: FDD-LTE 800/1800/2100/2600MHz, You can check the link to find which carrier this phone can support,The link is http://maps.mobileworldlive.com/.

Q Hi, i want to know if i have a greek language? By kostas Jan-15/2016 10:00:05: A
Hi kostas,
We are sorry that this item does not support greek language. Please feel free to ask if you have further questions.

Q Hello can you send it to Turkey By Atalay Pekyilmaz Jan-14/2016 12:35:31: A
Hi Atalay,
We can send this item to Turkey from China and HK warehouse.

Q Здравствуйте. Такой вопрос. Телефон на русском языке или как на видео,всё на английском? By Aleksandr Jan-02/2016 11:34:04: A

Hello Aleksandr，
Yes, however it can support many languages.
Languages: English, Spanish, Portuguese (Brazil), Portuguese (Portugal), Italian, German, Dutch, French, Polish, Romanian, Turkish, Russian, Arabic, Indonesian, Malay, Thai, Vietnamese, Hindi, Hebrew, Simplified Chinese, Traditional Chinese.
If you want it in Russian, please simply leave a message at the checkout stage. our team will install the Russain language for you.

Q This phone suport portuguese language? By Jose Jan-01/2016 21:25:38: A
Hi Jose,
This item supports portuguese language. Please feel free to ask if you have further questions.

Q Hi there, I'm very interested in this phone but just have a couple of questions before I purchase. Is this phone compatible with the Yes Optus 4G network in Australia. If and when I purchase the phone and I end up having network issues with it, am I able to send it back to you? Also will any SIM card work in this phone? Thank you for your time, Kind regards Ashleigh By ashleigh Dec-30/2015 00:20:45: A
Hi ashleigh,
This phone is unlocked , it can work the carrier which can support Frequency 4G: FDD-LTE 800/1800/2100/2600MHz , You can check the link to find which carrier this phone can support,The link is http://maps.mobileworldlive.com/.

Q will it be compatible with Japanese language? By zen Dec-17/2015 08:38:44: A
Hi zen,
We are sorry that this item does not support Japanese language. Please feel free to ask if you have further questions.

Q Languages hungarian is available? By Rob Dec-05/2015 02:12:36: A
Hi Rob,
We are sorry that this item does not support hungarian language. Please feel free to ask if you have further questions.

Q Hello I want to order oukitel u10 but, but it is out of stock When will you be replenished Thank you By paspou Nov-23/2015 13:39:18: A
Hi paspou,
We are sorry that our supplier stop producing this item. We could not sure when they will restock the item. But there are a lot of customers inquiry in our website, so it could be restock at any time. Please feel free to ask if you have further questions.

Q hello, the phone has the band 38, 2600 mhz fdd tdd lte? By Catalin Apr-05/2016 08:34:25: A

Hello Catalin ,
This phone is unlocked , it can work the carrier which can support Frequency 2G: GSM 850/900/1800/1900MHz
3G: WCDMA 900/2100MHz
4G: FDD-LTE 800/1800/2100/2600MHz, You can check the link to find which carrier this phone can support,The link is http://maps.mobileworldlive.com/.

Q Hi, i want to know if i have a greek language? By kostas Jan-15/2016 10:00:05: A
Hi kostas,
We are sorry that this item does not support greek language. Please feel free to ask if you have further questions.

Q Здравствуйте. Такой вопрос. Телефон на русском языке или как на видео,всё на английском? By Aleksandr Jan-02/2016 11:34:04: A

Hello Aleksandr，
Yes, however it can support many languages.
Languages: English, Spanish, Portuguese (Brazil), Portuguese (Portugal), Italian, German, Dutch, French, Polish, Romanian, Turkish, Russian, Arabic, Indonesian, Malay, Thai, Vietnamese, Hindi, Hebrew, Simplified Chinese, Traditional Chinese.
If you want it in Russian, please simply leave a message at the checkout stage. our team will install the Russain language for you.

Q This phone suport portuguese language? By Jose Jan-01/2016 21:25:38: A
Hi Jose,
This item supports portuguese language. Please feel free to ask if you have further questions.

Q Hi there, I'm very interested in this phone but just have a couple of questions before I purchase. Is this phone compatible with the Yes Optus 4G network in Australia. If and when I purchase the phone and I end up having network issues with it, am I able to send it back to you? Also will any SIM card work in this phone? Thank you for your time, Kind regards Ashleigh By ashleigh Dec-30/2015 00:20:45: A
Hi ashleigh,
This phone is unlocked , it can work the carrier which can support Frequency 4G: FDD-LTE 800/1800/2100/2600MHz , You can check the link to find which carrier this phone can support,The link is http://maps.mobileworldlive.com/.

Q will it be compatible with Japanese language? By zen Dec-17/2015 08:38:44: A
Hi zen,
We are sorry that this item does not support Japanese language. Please feel free to ask if you have further questions.

Q Languages hungarian is available? By Rob Dec-05/2015 02:12:36: A
Hi Rob,
We are sorry that this item does not support hungarian language. Please feel free to ask if you have further questions.

Q Hallo! Is it Original Product? By William Dark Oct-14/2015 13:25:14: A
Hi William, this is original OUKITEL U10 4G LTE Smartphone. Thank your for your inquiry. Please feel free to ask if you have further questions.

Q Does it have CROATIAN Language ? Do you have them in EU warehouses? By Ivica Oct-03/2015 12:34:05: A
Hi Ivica,
You can leave a message when you make order ,We will install the language as your requirement, if the item can not support , we will send the email to notice you.The phone is not available in EU warehouses.

Q How is updates delivered? And will there be future development for Android M for this phone? By Tommy Sep-30/2015 12:20:48: A
Hi Tommy,
This phone does not support Android updates. It will come with Android 5.1. Please feel free to ask if you have further questions.

Q Hello I want to order oukitel u10 but, but it is out of stock When will you be replenished Thank you By paspou Nov-23/2015 13:39:18: A
Hi paspou,
We are sorry that our supplier stop producing this item. We could not sure when they will restock the item. But there are a lot of customers inquiry in our website, so it could be restock at any time. Please feel free to ask if you have further questions.

Q When will it be available again in the eu warehouse? By Koen Nov-16/2015 20:55:05: A
Hi Koen,
This item is in stock for immediately shipping in the EU warehouse now. We hope you enjoy shopping here with us.

Q Is available on EU warehouse? color black By Fuma Nov-01/2015 13:18:06: A
Hi Fuma,
We are delighted to inform you that the item is in stock on EU warehouse and is available for purchase.

Q Will you have this phone in stock in Europe again? If yes approximately when? By Begbie Oct-07/2015 12:17:42: A
Hi Begbie,
We have no plan to restock it in Europe warehouse temporarily.

Q hi! will there be stock available again in the European warehouse in the near future? is it gonna be at the former price? thanks! By Mike Oct-06/2015 23:05:21: A
Hi Mike,
The phone will not available in European warehouse temporarily.

Q Hello, do you have in stock now? When it will be shipped out if I pay today? By Mikhail Sep-23/2015 14:03:44: A
Hi Mikhail,
We are delighted to inform you that the item is in stock and is available for purchase.

Q The item will be available in the EU warehouse??? By Luki Sep-22/2015 18:59:38: A
Hi Luki,
We are sorry it is not available in the EU warehouse.

Q How long would it take for dispatch from hk warehouse? By miracleflation Sep-10/2015 14:52:27: A
Hi miracleflation,
We will send the phone out in 3 to 5 working days from CHINA HK warehouse after you make the payment. Please feel free to ask if you have further questions.

Q It says that this product will be shipped from EU Stock in 1-2 days. Is this true? By Haksu Sep-09/2015 10:58:46: A
Hi Haksu,
Yes, we will send the phone out in 1 to 2 working days if you order from EU warehouse. Please feel free to ask if you have further questions.

Q Hello, I want to know if there are in stock and How long it takes to get a mobile to Spain? Thank you By Abel Sánchez Sep-07/2015 22:06:43: A
Hi Abel,
This phone is in stock now. We generally need 1 to 2 working days to arrange the shipping after you make the payment, then it will take around 4-7 business days to be delivered from the EU warehouse to your address. We hope you enjoy shopping here with us.

Q I want to buy the phone can pay by webmoney? By geoni08 Aug-20/2015 17:53:48: A
Hi geoni08,
Please add the product to cart and proceed to checkout,then you can choose the payment method that is avialable in your country.
We hope you enjoy shopping here with us.

Q from where you deliever means from which country? or do you have any outlet in any country? By Arslan Aug-20/2015 04:27:25: A
Hi Arslan，
We will ship the phone from China.
We send package to all over the world.

Q what If I don't have paypal? how can I pay the payments? By Arslan Aug-20/2015 04:10:07: A
Hi Arslan,
Please follow the follow steps: Add to Cart--Proceed to Checkout.then you can see Payment Method,you can choose to pay the payments by paypal.
We hope you enjoy shopping here with us.

Q now many days u will take to ship in Pakistan? By arslan Aug-20/2015 03:57:07: A
Hi arslan,
Total Delivery Time = Processing Time + Packaging Time + Shipping Time
We generally require between 3-5 business days to arrange shipment of orders.
The exact delivery time depends on the shipping method you choose.
1) Expedited Shipping: Around 3-7 business days to arrive.
2) Standard Shipping: Between 6-10 business days to be delivered.
3) Flat Rate Shipping: Between10-25 business days to ship to the destination.
Please check the details in following link http://www.gearbest.com/about/shipping-methods.html
Please feel free to ask if you have further questions.

Q Hello can you send it to Turkey By Atalay Pekyilmaz Jan-14/2016 12:35:31: A
Hi Atalay,
We can send this item to Turkey from China and HK warehouse.

Q Is available really on EU warehouse? Tax free, Duty free for EU region? By tata Nov-03/2015 21:55:06: A
Hi Tata,
This product is support EU warehouse. But only support some countries. You can check on the webpage.
There is no need to pay the taxes from the EU warehouse.

Q does this phone ship to Canada? Is the shipping free? How long does shipping take? By Shahriar Oct-30/2015 19:56:48: A
Hi Shahriar, for your inquiry, please add the items to cart and Proceed to Checkout firstly, then fill the detail destination information when you check out. There will be Available Shipping Methods for you to choose.The delivery cost depends on the shipping method, destination country, package's weight and volume.The estimate shipping cost and total amount will be displayed for each shipping method. Thank you for your inquiry. Please feel free to ask further presale questions.

Q Will you have this phone in stock in Europe? How long it takes to ship it in Italy? i need of the phone immediately thanks. By MASSIMO RAVETTI Oct-30/2015 07:47:32: A
Hi Massimo, I am glad to inform you that this item is available in EU warehouse. The estimated shipping from EU warehouse to Italy is 7-20 working days(excluding non-working days). Generally we need 1-2 business days for processing your order in EU warehouse. Total Delivery Time = Processing Time + Packaging Time + Shipping Time
Thank you for your inquiry. Please feel free to ask further presale questions.

Q Does it ship to syria ? By kasem Oct-07/2015 08:58:11: A
Hi kasem,
We can ship to syria.

Q nihao, I am interested in purchasing a phone with you. Can you please tell me what the shipping costs are to the Netherlands and if it can be delivered within 7 days? Thank you in advance for your reply. Have a good evening in China and kind regards. Albert Van Roermund Amsterdam Netherlands By ALBERT VAN ROERMUND Oct-06/2015 12:53:01: A
Hi ALBERT,
Please add all the items to cart, and then choose the country you want the order to be shipped to.
The estimate shipping cost and total amount will be displayed for each shipping method.
Total Delivery Time = Processing Time + Packaging Time + Shipping Time
We generally require between 3-5 business days to arrange shipment of orders.
The exact delivery time depends on the shipping method you choose.
1) Expedited Shipping: Around 4-7 business days to arrive.
2) Standard Shipping: Between 6-8 business days to be delivered.
3) Flat Rate Shipping: Between10-25 business days to ship to the destination.
Please check the details in following link http://www.gearbest.com/about/shipping-methods.html

Q Price and time shipping for Italy from EU warehouse? and about courier? By Fuma Oct-02/2015 14:24:05: A
Hi Fuma,
The item is not available in EU warehouse.

Q Do you ship to Serbia from EU stock? I can find on the list. By Boba Oct-02/2015 07:19:10: A
Hi Boba,
We can not ship to Serbia from EU stock.

Q в УКРАИНУ доставка есть? By Aleks Sep-28/2015 19:39:27: A
Hi Aleks,
We can ship to Ukraine.

Q Can I recive this phone in 4/5 days? I can't see this type of shipping. I m from Italy. By Veronica Sep-18/2015 19:42:26: A
Hi Veronica,
Thanks for your inquiry. Only standard shipping is available for Italy and the estimated delivery time is 7 - 15 business days.

Q can you send it in albania By emiljano Apr-15/2016 21:29:16: A

Hello emiljano，
We ship everywhere in the world from the CN warehouse.

Q how much is a separate battery and when it is white in stock EU ? By Senya Nov-04/2015 12:54:10: A
Hi Senya,
We do not sell separate battery for the phone. You can order the phone at first, then you can contact our colleague that you want to buy more battery, our colleague will tell you how to buy it. Please send the email to http://www.gearbest.com/about/contact-us.html. We do not have the plan to sell the white version the EU warehouse for the moment. We hope you enjoy shopping here with us.

Q Hello! Planning a report supplied headphones and any case ? thanks By Aluona Oct-14/2015 13:55:14: A
Hi Aluona,
The case is not available.

Q Can I flash other rom on this device like umi allow, or it is locked and does not allow to root? By ken Sep-13/2015 23:35:17: A
Hi ken,
The phone is unlock.

Q Does this phone support greek language? By aristotelis Sep-07/2015 15:50:29: A
Hi aristotelis,
You can leave message when you make order. We will install the language as your requirement, if the phone can not support , we will send the email to notice you. Please feel free to ask if you have further questions.

Q Hey are dere Swedich language? By Göran Aug-29/2015 13:14:30: A
Hi Göran,
You can leave message when you make order. We will install the language as your requirement, if the phone can not support , we will send the email to notice you. Please feel free to ask if you have further questions.

Q can we get this phone by hand in china ? do you have any shop in china? By arslan Aug-20/2015 20:33:57: A
Hi arslan,
We do not have any shop.We only accept online shopping.Please feel free to ask if you have further questions.

Q I have few queries: 1.Do you ship to India? 2. What wud be the shipping method? 3. How long will u take to send the phone means is it in stock or presale? 4. Can u plz send a free screen guard and TPU case for the phone as it will not be avialble in India? Plz revert back as i want to buy asap. By varun sharma Aug-10/2015 09:59:10: A
Hi varun,
1.We send package to India.
2.We could not sure what shipping method is used to ship your package,it is chosen by the system randomly.
3.We will send the package out in 3 to 5 working days if you make an order now.
4.We are sorry that we do not send screen guard and TPU case for the phone.
We hope you enjoy shopping here with us.

Q Hi, does the Phone support 2 sim cards and a micro SD Card or is one simcard slot a combi slot? By Tom Jul-22/2015 08:40:29: A
Hi, Tom! Dual SIM dual standby, Dual Micro SIM Card

100 Questions & Answers View All>

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Shipping

There are two key factors which will affect the time you receive your items.

1: Item processing time
After receiving your order,we require some time to test the product to ensure its quality.The exact processing time varies depending on the item.The average processing time is 3 working days.but this can also be affected by the item's stock status. For small quantity orders,the processing time is 1-3days while larger quantity orders may require 2-5days.

2

Shipping methods

China Warehouse:
Shipping Type	Country or Region	Arrive within 1-7 Days	Arrive within 8-15 Days	Arrive within 16-30 Days	Arrive within 31-45 Days	Average Time (Days)
Unregistered Air Mail or Registered Air Mail	United States	0.52%	44.87%	49.88%	3.5%	18.13
	Spain, United Kingdom, Italy, Germany, France & Portugal	5.18%	43.44%	48.34%	1.17%	15
	Netherlands, Greece, Poland, Hungary, Slovakia, Czech Republic	2.96%	40.34%	52.54%	3.74%	18.66
	Russia	0%	4.45%	84.41%	11.1%	28
	Japan, Korea	0%	21.30%	68.80%	9.66%	17.75
	Brazil	0%	0%	23.91%	72.09%	38.6
	Turkey	0%	37.75%	59.05%	3.1%	20.33
	Thailand, Singapore & Malaysia	0%	40.39%	56.12%	2.6%	16.2
	Other countries	0.7%	38.79%	47.94%	8.56%	23.57
Priority Line	United States	12.28%	79.05%	7.4%	0.52%	11.75
	Spain, United Kingdom, Italy, Germany, France & Portugal	8.44%	66.56%	23.45%	0.45%	13.55
	Russia	0%	3.48%	75.79%	20.04%	31
	Brazil	2.21%	6%	61.29%	25.46%	30
	Turkey	20.42%	77%	3%	0.08%	10
	Australia	7.67%	86.60%	5.68%	0%	11
	Korea	97.54%	1.57%	0.89%	0%	7
	Japan	95.80%	2.09%	0%	0%	6.84
	Thailand, Singapore & Malaysia	58.96%	41.04%	0%	0%	8.45
	Other countries	22.33%	30.8%	27.62%	17.64%	18.65
Expedited Shipping	ALL countries(EMS)	3.8%	46.8%	26%	15%	14.8
Expedited Shipping	ALL countries(DHL)	65.8%	25.75%	3.86%	0.37%	6.72
GW Warehouse: Typically 3-5 days to the UK, 3-7 days to other European countries.
USA Warehouse:Generally, 3-7 days to a USA address.
ES Warehouse:Generally, 2-5 days to the Spain, 3-7 days to the Portugal.
Shipping from warehouse nearest to shipping address is faster. Additional charges may apply.
Note:This is a general guide and delays maybe caused force majeure, natural disasters, inclement weather, war, public holidays, and factors outside our control.

Payment

Gearbest.com accepts PayPal,Credit Cards,Wire Transfer,Westem Union, YandexMoney,Webmoney,Boleto,OXXO and BKM as secure payment methods.

1: Paypal
The most convenient payment method in the world.

2: Wire transfer
For orders which exceed $1,500,please contact us at support@gearbest.com.
Note: please email us the order number,the amount transferred along with currency type,and the exact date of the wire transfer.

3: Western Union
Please contact us at support@gearbest.com for details.
Note: please email us the following information after you have paid via Westem Union:
· Control Number(10 digits)
· The exact amount sent along with the currency
· Name of sender.
· Address of sender

4: YandexMoney、 Webmoney
With YandexMoney and Webmoney, it is convenient and safe for you to pay via credit card、wallet or cash

5: Boleto
For Brazil customers, we accept Boleto: you only need to fill in the payment information, remember your Boleto Voucher information and pay it within 3 days at any Boleto stores.

6: OXXO
For Mexico customers, we accept OXXO: you can choose OXXO payment on our website, and then remember your OXXO Voucher information and pay it within 3 days at any OXXO stores.

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OUKITEL U10 4G LTE Smartphone

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FAQ for OUKITEL U10 4G LTE Smartphone

Customer Questions & Answers

can you send it in albania

hello, the phone has the band 38, 2600 mhz fdd tdd lte?

Hi, i want to know if i have a greek language?

Hello can you send it to Turkey

Здравствуйте. Такой вопрос. Телефон на русском языке или как на видео,всё на английском?

This phone suport portuguese language?

will it be compatible with Japanese language?

Languages hungarian is available?

Hello I want to order oukitel u10 but, but it is out of stock When will you be replenished Thank you

hello, the phone has the band 38, 2600 mhz fdd tdd lte?

Hi, i want to know if i have a greek language?

Здравствуйте. Такой вопрос. Телефон на русском языке или как на видео,всё на английском?

This phone suport portuguese language?

will it be compatible with Japanese language?

Languages hungarian is available?

Hallo! Is it Original Product?

Does it have CROATIAN Language ? Do you have them in EU warehouses?

How is updates delivered? And will there be future development for Android M for this phone?

Hello I want to order oukitel u10 but, but it is out of stock When will you be replenished Thank you

When will it be available again in the eu warehouse?

Is available on EU warehouse? color black

Will you have this phone in stock in Europe again? If yes approximately when?

hi! will there be stock available again in the European warehouse in the near future? is it gonna be at the former price? thanks!

Hello, do you have in stock now? When it will be shipped out if I pay today?

The item will be available in the EU warehouse???

How long would it take for dispatch from hk warehouse?

It says that this product will be shipped from EU Stock in 1-2 days. Is this true?

Hello, I want to know if there are in stock and How long it takes to get a mobile to Spain? Thank you

I want to buy the phone can pay by webmoney?

from where you deliever means from which country? or do you have any outlet in any country?

what If I don't have paypal? how can I pay the payments?

now many days u will take to ship in Pakistan?

Hello can you send it to Turkey

Is available really on EU warehouse? Tax free, Duty free for EU region?

does this phone ship to Canada? Is the shipping free? How long does shipping take?

Will you have this phone in stock in Europe? How long it takes to ship it in Italy? i need of the phone immediately thanks.

Does it ship to syria ?

nihao, I am interested in purchasing a phone with you. Can you please tell me what the shipping costs are to the Netherlands and if it can be delivered within 7 days? Thank you in advance for your reply. Have a good evening in China and kind regards. Albert Van Roermund Amsterdam Netherlands

Price and time shipping for Italy from EU warehouse? and about courier?

Do you ship to Serbia from EU stock? I can find on the list.

в УКРАИНУ доставка есть?

Can I recive this phone in 4/5 days? I can't see this type of shipping. I m from Italy.

can you send it in albania

how much is a separate battery and when it is white in stock EU ?

Hello! Planning a report supplied headphones and any case ? thanks

Can I flash other rom on this device like umi allow, or it is locked and does not allow to root?

Does this phone support greek language?

Hey are dere Swedich language?

can we get this phone by hand in china ? do you have any shop in china?

I have few queries: 1.Do you ship to India? 2. What wud be the shipping method? 3. How long will u take to send the phone means is it in stock or presale? 4. Can u plz send a free screen guard and TPU case for the phone as it will not be avialble in India? Plz revert back as i want to buy asap.

Hi, does the Phone support 2 sim cards and a micro SD Card or is one simcard slot a combi slot?

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Shipping

Item processing time

Shipping methods

Payment

Paypal

Wire transfer

Western Union

YandexMoney、 Webmoney

Boleto

OXXO

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