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Home > > Cell phones

Customer Questions & AnswersAsk a question

  • All (100)
  • Product information (0)
  • Stock status (0)
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  • About shipping (0)
  • Others (0)
  • Q

    Is this version (TDD Version) for Greece? grecce have 4G: FDD-LTE 800/1800/2100/2600MHz

    By Kostas Jun-12/2017 02:06:36

    A

    Hello Kostas,
    Thanks for your inquiry.


    Please note that it can work in Greece

  • Q

    Hello, is this the submodel used? 2015051 or 2015052? Thanks and regards

    By mauro Jun-28/2016 10:06:31

    A

    Hello mauro,
    It is 2015052.

  • Q

    I live in the united kingdom, will this work on the o2 network.

    By jill fleming Jun-25/2016 04:06:37

    A

    Hello jill,
    We generally require between 3-7 business days to arrange shipment upon payment. The exact processing time varies depending on the item.
    Please refer to our shipping estimation below:
    A. Expedited Shipping: Around 3-7 business days to arrive.
    B. Standard Shipping: Between 7-10 business days to be delivered.
    C. Flat Rate Shipping: Between 10-25 business days to be received.
    For more shipping details http://www.gearbest.com/about/shipping-methods.html

  • Q

    Do you ship in Cyprus?

    By Aggelos Papadopoulos Jun-22/2016 02:06:50

    A

    Hello,

    Yes,we can ship the item to Cyprus from China wearhouse.


  • Q

    Hello, the phone is shipped with the already installed protective film? Tanks

    By Sergio Jun-21/2016 01:06:29

    A

    Hello Sergio,
    It is not shipped with the already installed protective film.

  • Q

    Hello Gearbest ! german language and euro power adapter ?

    By Sensi Jun-20/2016 08:06:21

    A

    Hello,

    We will send an adaptor according to the order's country of delivery.

    Please confirm the supported languages:

    Afrikaans, Indonesian, Malay, Bosnian, Catalan, Czech, Danish, German, Estonian, English, Spanish, Filipino, French, Galego, Croatian, Zulu, Italian, Swahili, Kurdish, Latvian, Lithuanian, Luxembourgish, Hungarian, Dutch, Norwegian, Polish, Portuguese, Romanian, Rumantsch, Slovak, Slovenian, Finnish, Swedish, Vietnamese, Greek, Turkish, Bulgarian, Russian, Serb, Ukrainian, Hebrew, Urdu, Arabic, Persian, Amharic, Punjabi, Hindi, Bengali, Thai, Korean, Japanese, Burmese, Lao, Simplified Chinese, Traditional Chinese

    You can set language in the settings.


    Best Regards


  • Q

    hello work lte b1 2100, and b3 1800 ?thank you

    By marco Jun-19/2016 06:06:44

    A

    Hello marco,

    This item is Unlocked for Worldwide use. Please ensure local area network is compatible.

    It supports the Network:

    2G: GSM 900/1800/1900MHz
    3G: WCDMA 850/900/1900/2100MHz
    TD-SCDMA (B34/B39)
    4G: FDD-LTE 1800/2100/2600MHz
    TDD-LTE (B38/B39/B40/B41: 2555-2655MHz)

  • Q

    It comes with Google Play (Store and Services)?

    By Lucas May-31/2016 08:05:09

    A

    Hello Lucas,

    No, it doesn't. Thanks for your attention.

  • Q

    Does it have nfc (Near Field Communication) option? Thank you in advance.

    By konstantinos May-31/2016 01:05:45

    A

    Hi,

    It doesn't have nfc (Near Field Communication) option.

  • Q

    will are 4g work in Russia, St. Petersburg? mobile operator MegaFon

    By kirill May-25/2016 11:05:06

    A

    Hello kirill,

    This item is Unlocked for Worldwide use. Please ensure local area network is compatible.

    It supports the Network:

    2G: GSM 900/1800/1900MHz
    3G: WCDMA 850/900/1900/2100MHz
    4G: FDD-LTE 1800/2100/2600MHz

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