DOOGEE X5 Pro 4G Smartphone
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DOOGEE X5 Pro 4G Smartphone

- BLACK 145399001

5.0 inch Android 5.1 Quad Core MTK6735 64bit 2GB + 16GB OTG OTA
107.8
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Tips:
Unlocked for Worldwide use. Please ensure local area network is compatible. click here for Network Frequency of your country. Please check with your carrier/provider before purchasing this item.
Notice:
This Android/Windows device is designed to function specifically with the current Android/Windows OS installed on it. Any alterations such as upgrades, modding with custom ROMs, rooting or flashing the Android device with other firmware will automatically void the device's warranty.

5.0 inch DOOGEE X5 Pro Android 5.1 4G Smartphone MTK6735 64bit Quad Core 2GB RAM 16GB ROM OTG OTA Bluetooth 4.0
Main Features:
Display: 5.0 inch IPS HD Screen
CPU: MTK6735 Quad Core
System: Android 5.1
RAM + ROM:2GB RAM+16GB ROM
Available Memory:12GB
Talk Time: 680minutes
Standby Time:72Hour
Camera:Back camera 5.0MP (SW8.0MP) +front camera 2.0MP (SW5.0MP)
Bluetooth:4.0
GPS:GPS/AGPS
OTG:Yes
OTA:Yes
SIM Card: Dual SIM dual standby,dual Micro SIM
Network:
2G: GSM 850/900/1800/1900MHz
3G: WCDMA 900/2100MHz
4G: FDD-LTE 800/900/1800/2100/2600MHz













Specification:

Basic Information

Brand: DOOGEE
Type: 4G Smartphone
OS: Android 5.1
Service Provider: Unlocked
Languages: Afrikaans, Indonesian, Malay, Catalan, Czech, Danish, German, English, Spanish, Filipino, French, Croatian, Zulu, Italian, Swahili, Latvian, Lithuanian, Hungarian, Dutch, Norwegian, Polish, Portuguese, Romanian, Rumantsch, Slovak, Slovenian, Finnish, Swedish, Vietnamese, Greek, Turkish, Russian, Hebrew, Korean, Japanese, Simplified Chinese, Traditional Chinese
SIM Card Slot: Dual SIM,Dual Standby
SIM Card Type: Dual Micro SIM Card

Hardware

CPU: MTK6735 64bit
Cores: Quad Core
GPU: Mali-T720
RAM: 2GB RAM
ROM: 16GB
External Memory: TF card up to 32GB (not included)

Network

Wireless Connectivity: GSM,3G,GPS,Bluetooth 4.0,A-GPS,WiFi
WIFI: 802.11b/g/n wireless internet
Network type: GSM+WCDMA
3G: WCDMA 900/2100MHz
2G: GSM 850/900/1800/1900MHz
4G: FDD-LTE 800/900/1800/2100/2600MHz

Display

Screen type: IPS
Screen size: 5.0 inch
Screen resolution: 1280 x 720 (HD 720)

Camera

Camera type: Dual cameras (one front one back)
Back-camera: 5.0MP (SW8.0MP)
Front camera: 2.0MP (SW5.0MP)
Video recording: Yes
Flashlight: Yes
Camera Functions: HDR,Face Beauty,Anti Shake

Media Formats

Picture format: JPEG,GIF,BMP,PNG
Music format: AAC,MP3,OGG,WAV
Video format: 3GP,AVI,MP4,WMV
MS Office format: Word,Excel,PPT
E-book format: TXT,PDF
Live wallpaper support: Yes
Games: Android APK

Other Features

I/O Interface: TF/Micro SD Card Slot,Micro USB Slot,3.5mm Audio Out Port
Sensor: Gravity Sensor,Ambient Light Sensor,Proximity Sensor
Additional Features: MP4,MP3,3G,Wi-Fi,FM,Video Call,Bluetooth,GPS,Browser,E-book,People,Gravity Sensing

Battery

Battery Capacity (mAh): 2400mAh

Package Contents

Cell Phone: 1
Power Adapter: 1
USB Cable: 1
English Manual : 1

Dimensions

Product size: 14.30 x 7.22 x 0.88 cm / 5.63 x 2.84 x 0.35 inches
Package size: 18.00 x 12.00 x 6.00 cm / 7.09 x 4.72 x 2.36 inches
Product weight: 0.1300 kg
Package weight: 0.5000 kg

Product Notes:
1. Download your favorite apps through the Google Play Store or Market installed.
2. Note: This smart phone is designed only to work with the current Android/Windows OS installed in it. Any alterations such as upgrades or flashing a newer version will void the warranty.
3. The stated ROM amount shows the maximum available ROM with nothing installed. However, the Android/Windows OS and pre-installed software from the manufacturer will occupy some of this ROM. The available ROM on the device will therefore be slightly less than the ROM listed.

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Customer Reviews

4.83 out of 5
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See all 553 reviews Write a Review
  • vladisus
    X5 Pro – отличный сверхбюджетный 4G-смартфон от DOOGEE
    Усовершенствованная модель DOOGEE X5, обозначенная индексом Pro, - смартфон с 5-дюймовым HD-экраном, с установленной операционной системой Android 5.1, с увеличенным в два раза по сравнению с предшественником объемом оперативной и внутренней памяти, и – самое главное – работающий в 4G-сетях стандарта LTE.
    Корпус смартфона прямоугольный с небольшими закруглениями по углам. Компактный: размеры вполне соответствуют экрану с диагональю 5 дюймов: 7,3 х 14,3 см. Плоский и тонкий - толщина всего 9 миллиметров.
    Легкий: масса аппарата – 168 г, в том числе аккумулятора – 40 г. В руке вес не ощущается.
    На нижнем торце находятся отверстие разговорного микрофона и решетка внешнего динамика. Такое решение мне очень понравилось: если телефон лежит на столе, то звук его динамика не будет заглушаться.
    Обе кнопки - и включения и качелька регулирования громкости - расположены на правом торце корпуса. Это чрезвычайно удобно – можно нажимать их только одним большим пальцем, не задействуя остальные, при этом надежно удерживая смартфон рукой. Размеры, форма и расположение кнопок приятно удивили соей эргономичностью.
    Очень интересно решена конструкция задней крышки: она надевается на корпус смартфона подобно половинкам классической мыльницы.
    DOOGEE X5 Pro оснащен четырехъядерным 64-битным процессором MTK6735 с частотой 1 ГГц и графическим процессором Mali-T720. В тесте AnTuTu Benchmark набирает более 20 100.
    Смартфон имеет 2 ГБ оперативной памяти и 16 ГБ внутренней памяти.
    Работает устойчиво, быстро.
    IPS-экран имеет диагональ 5 дюймов, разрешение – HD (1280 х 720 пикс), плотность 320 точек на дюйм.
    Цвета яркие, насыщенные. Углы обзора большие, без инвертирования цветов.
    На X5 Pro установлена новая операционная система Android 5.1
    Suggestion
    В целом внешний вид DOOGEE X5 Pro оставляет только приятные впечатления. Собран аккуратно и качественно. Телефон эстетически выглядит великолепно, пропорционален, компактен, легок, эргономичен. Пользоваться им удобно.
    Технические характеристики и функционал смартфона оставляют только приятные впечатления, нареканий нет.
    DOOGEE X5 Pro представляет собой полноценный качественный современный смартфон с хорошей производительностью, имеющий стильный дизайн и достойный функционал. Не имеет критически значимых недостатков и при этом – что немаловажно – продается по привлекательной доступной цене.
    Покупкой доволен.

    Dec 06,2015

  • Liviu
    doogee x5 pro
    Doogee X5 Pro as Galaxy S4 4G faster and cost only 320L
    But now X5 Pro version is available that has a 64bit MTK6735 4G support, 2GB of RAM and 16GB internal memory.
    Otherwise the specifications are: 2400mAh battery, display 5 "720p, 2MP camera with 5 main and secondary, Bluetooth 4.0, NFC, WIFI g / b / n, dual-SIM and MicroSD card support
      The amount is equivalent to 320L phone Galaxy S4 and cost half the price of Samsung's ads.
    Okay, housing and quality of materials we can not compare (Galaxy S4 is higher) but in terms of the Chinese model is not playing performance.
     DOOGEE hide under the hood X5 Pro quad-core MediaTek MT6735 processor, Mali-T720 GPU, 2GB RAM and 16GB internal storage which can be expanded via microSD card slot's for, up to 32 GB.
    Pro X5 is equipped with an IPS display 5 "runs at 1280 x 720 pixels, Lollipop android version 5.1.
    DOOGEE X5 Pro is a smartphone dual sim compatible 4G / LTE and has features such as Wi-Fi b / g / n, dual-band, Wi-Fi Direct, DLNA, Wi-Fi hotspot, Bluetooth 4.0, GPS and A -GPS.
    Main camera has 5 MP, is equipped with autofocus and LED flash and a secondary camera has only 2 MP.
     Pro X5 is 7.2 mm thick, weighs 130 grams and under the hood hides a battery of 2400 mAh which we hope to deliver a decent autonomy.
    DOOGEE X5 Pro can be purchased from gearbest.com at a great price of only $ 80 and the shipping is free and Romania.
    Suggestion
    Doogee X5 Pro as Galaxy S4 4G faster and cost only 320L
    But now X5 Pro version is available that has a 64bit MTK6735 4G support, 2GB of RAM and 16GB internal memory.
    Otherwise the specifications are: 2400mAh battery, display 5 "720p, 2MP camera with 5 main and secondary, Bluetooth 4.0, NFC, WIFI g / b / n, dual-SIM and MicroSD card support
      The amount is equivalent to 320L phone Galaxy S4 and cost half the price of Samsung's ads.
    Okay, housing and quality of materials we can not compare (Galaxy S4 is higher) but in terms of the Chinese model is not playing performance.
     DOOGEE hide under the hood X5 Pro quad-core MediaTek MT6735 processor, Mali-T720 GPU, 2GB RAM and 16GB internal storage which can be expanded via microSD card slot's for, up to 32 GB.
    Pro X5 is equipped with an IPS display 5 "runs at 1280 x 720 pixels, Lollipop android version 5.1.
    DOOGEE X5 Pro is a smartphone dual sim compatible 4G / LTE and has features such as Wi-Fi b / g / n, dual-band, Wi-Fi Direct, DLNA, Wi-Fi hotspot, Bluetooth 4.0, GPS and A -GPS.
    Main came

    Nov 14,2015

  • Сэл
    Дешево, сердито, но мощно
    Телефон в руке сидит нормально. Дизайн довольно брутальный, угловатый. Лично мне нравится. Экран отличный, углы обзора широкие, цвета отображаются хорошо. Пикселей, естественно, не видно. Меню не тормозит, очень плавное (все-таки 2 гб ОЗУ) игрушки пока не играл. ЛТЕ от Теле2 МСК ловит нормально, скорости по 20-30 мбит/сек, WiFi тоже не вызывает нарекания. Говорят, раньше были какие-то проблемы с прошивкой, но как только включил, сразу прилетело обновление на 19 мб и в принципе, все, больше никаких действий предпринимать не пришлось, все работает как надо. В целом отличный смарт за свои деньги, даже с учетом текущего курса рубля.
    Suggestion
    Очень слабые камеры. Хотя признаюсь, в реальности они чуть лучше, чем ожидал.
    Довольно маркий корпус, хотя и из приятного софт-тач пластика.
    Немного толстоват и тяжеловат. Но для меня это не является большой проблемой. Если вы девушка, то приценитесь к габаритам.

    Dec 02,2015

  • Simon
    Great value phone
    nice specs! on the paper this is a decent phone, and in reality it is great. Haven't tested it for games and such since this is not my purpose of having a smartphone. It handles all apps i've tried and multitasking a lot of them without any lag. Dual sim is a nice feature. Great feel and tactility of the rear side material. The speakers are loud, although the quality doesn't exceed what you would expect from a phone in this price range. The camera is also decent, but nothing more than that (features flash and front+rear camera). The custom UI is fine and the phone doesn't include a lot of bloatware. It came with protection glass already installed
    Suggestion
    The touchscreen can be a bit unresponsive. This is worst close to the edge of the screen. It might have something to do with the extra protection glass it came with, although I can't be sure of that. Though the matte material on the backside looks good, it picks up smudge and grease pretty fast.

    Dec 06,2015

  • Customer
    This phone is great for the money! I advise everyone to buy!
    This phone is great for the money! I advise everyone to buy! This phone is great for the money! I advise everyone to buy! smart phone has a large and bright display. 2 GB RAM is fantastic for this price range. Phone support 4g network processor of the new party and special. the design is very modern, small Width. You can play most modern games on this phone. this is the best smartphone for the price. Buy with confidence, you do not take! just super phone you will be very satisfied! All functions work well. and the general store a classy. In this store you can safely make purchases.
    Suggestion
    pity that there is no sensor notification. But it's not a problem .

    Oct 13,2015

  • LUCAS PETER ET SOPHI
    DOOGEE X5 PRO
    super bon produit extra

    je viens seulement de recevoir mes 2 smartphones
    le colis avait ete livré a une autre adresse que la mienne heureusement une personne honnete les a ramené a la poste qui me les a livré chez moi
    Ce qui n'est pas normal c'est qu'ils ont livrés sans signature j'ai signalé a paypal la non livraison de mon colis et il m'ont assuré que celui-ci été livré , oui mais pas chez la bonne personne ce n'est pas normal !!!
    GEARBEST merci de bien vouloir obligé la signature des colis a la livraison, je ne suis pas content de paypal car il se repose sur les dires de la poste alors que je n'avais pas le colis
    merci de bien vouloir remonter l'info a vos service pour que ce genre de chose ne se reproduise pas! merci
    Suggestion
    aucuns
    SAUF la livraison qui a été une catastrophe!!!
    Produit livré à une autre personne, heureusement qu'il y a encore des gens honnetes!

    Jan 05,2016

  • GIL MAIMON
    DOOGEE X5 PRO
    Telephone highly recommended on its price consideration for 75$
    Go straight up menu in Hebrew when running for the first time
    The first connection via Wi Fi update over the air dropping of the Corporation Doogee
    Very handy phone comes with all the common applications already built Android device
    Definitely worth the price
    The price of the device is below the tax threshold in Israel is 75 $
    So you do not need to pay any price Telephone highly recommended addition to the price
    good luck to everyone
    Suggestion
    excellent phone for its price
    i cant uploud a picture....even its smsll than 2mb

    Nov 18,2015

  • Ladislav
    Czech republik
    RAM: 2GB Storage: 12GB usefull ,Price.
    I am satisfied with our item
    a great servant to me really is fantastic, above all quality and affordable, the price is really acceptable. I was quickly supplied, was well packaged and undamaged.
    One of the best 5" HD screens I've seen
    smooth 5.1 and OTA works as well
    little bulky but fits well into a man's hand
    cover easy to remove
    Gorilla Glass
    Price tag is unbeatable.I expecting worst,this surprised me, camera, android 5.1
    powerful
    Suggestion
    The front and rear cameras are a little poor

    Jan 10,2016

  • Ugo F.
    Doogee x5 pro
    Fast ship to Italy, I have wait under a month to receive that is a record from china with free shipping, also I have requested to gearbest (in the note) to declare low value for tax purposes and all is going with success. The smartphone is wonderful, very reactive and very usable, I think than the touchscreen is not bad the touch is very good but there too many grey color when the monitor is off.
    Suggestion
    Battery is good but is too lower dimensioned for the display than consume more resources.

    Dec 05,2015

  • Sheldon501
    Amazing for the Price
    I thought this would be a crapy phone for the price but I was wrong this thing works well, the performance is not bad works better than some phone I know that cost more the battery life holds up a bit when in heavy use

    Look nice but a bit thick thou but feel OK in the hand
    Screen quality is OK for the price can't really complaine you get what you pay for and the way I see it you get a bit more.
    Suggestion
    1. The camera could be a bit better
    2. It could have had a large sim card slot than two micro sim card slots
    3. Wish it came with full android lollipop 5.1
    Don't really like the doogee stock icons but that was fixed with nova launcher

    Oct 30,2015

FAQ for DOOGEE X5 Pro 4G Smartphone

Customer Questions & Answers

  • All(98)
  • Product Information(56)
  • Stock Status(6)
  • Payment(6)
  • About Shipping(20)
  • Others(8)
Q

doogee x5 pro. I see this phone advertised with a 4000 battery. your specs show 2400. do you have any 4000 models available please??

By dez May-17/2018 12:49:05

A

X5 PRO's battery is 2400mAh, 4000mAh battery is X5 MAX and X5 MAX PRO's

Q

Forward to Brazil?

By Rosa Mar-15/2018 13:56:22

A

Hello Rosa,
If there is available shipping method or you can choose your country when you make this order, it means we can ship it to your country now.

Unlocked for Worldwide use. Please ensure local area network is compatible. click here for Network Frequency of your country. Please check with your carrier/provider before purchasing this item.

Network: 
2G: GSM 850/900/1800/1900MHz
3G: WCDMA 900/2100MHz
4G: FDD-LTE 800/900/1800/2100/2600MHz


Q

it says its android 5.1 with OTG but what OS is it running ?? Lollipop ??

By natalie Jan-18/2018 05:57:03

A

Hello natalie,
Please note that the OS of the item is Android 5.1.

Hope you can understand that.

Q

Good afternoon, I really liked the device, but I have a doubt about the 4G, I noticed that it works on the following frequencies "4G: FDD-LTE 800/900/1800/2100 / 2600MHz", the operating network is compatible with FDD LTE : B7? Because now in my country we only work with this and soon b28

By Elias Sabino Sep-28/2017 20:23:09

A

Hello Elias, 

Please ensure local area network is compatible. click http://maps.mobileworldlive.com/ for Network Frequency of your country. Please check with your carrier/provider before purchasing this item.

Network: 
2G: GSM 850/900/1800/1900MHz
3G: WCDMA 900/2100MHz
4G: FDD-LTE 800/900/1800/2100/2600MHz

Q

What is the maximum memory capacity for micro SD cards for this product?

By David Sanz Apr-23/2017 10:44:07

A

Hello David,
External Memory: TF card up to 32GB.

Q

hi does the phone come with a uk plug

By brenda gilroy Feb-17/2017 11:23:10

A

Hello brenda,

Thank you for your inquiry.

We will offer you an adapter accoring to your address when you place your order.

Please feel free to contact us if further questions.Thank you for your attention.


Q

Hi, does it have a russian language?

By Maria Feb-09/2017 06:26:30

A

Hello Maria 

Yes, it has Russain language.
Languages: Afrikaans, Indonesian, Malay, Catalan, Czech, Danish, German, English, Spanish, Filipino, French, Croatian, Zulu, Italian, Swahili, Latvian, Lithuanian, Hungarian, Dutch, Norwegian, Polish, Portuguese, Romanian, Rumantsch, Slovak, Slovenian, Finnish, Swedish, Vietnamese, Greek, Turkish, Russian, Hebrew, Korean, Japanese, Simplified Chinese, Traditional Chinese 

Q

Здравейте, посочената цена крайна ли е или се плаща мито?

By Сашо Nov-12/2016 09:40:25

A

Здравейте Сашо

Цената ние показваме онлайн е стойността на продукта. Данъците не идват от нас, ако има такива. Данъците са извън контрола Gearbest и зависят само от регулации и политики на страната доставка.

За повече информация: http://www.gearbest.com/about/faq.html 

Q

Does it work in Denmark on the network of Telenor (the page) the map is not current avilabale... How many pix are det front and back camera? When i bay it in UK order et at the option EU then ther is no Toll? Greatings from Lasse

By Lasse Nyhus Oct-28/2016 20:48:11

A

Hello Lasse, 


Thank you for your inquiry.

Please kindly note this : Unlocked for Worldwide use. Please ensure local area network is compatible. click here http://maps.mobileworldlive.com/    for Network Frequency of your country. Please check with your carrier/provider before purchasing this item.


Camera: Back camera 5.0MP (SW8.0MP) + front camera 2.0MP (SW5.0MP) 


We haven’t received any feedback from customers about the tax problem till now. 


Q

does this phone have hebrew lagauge? and were can i find screen protector?

By arie Sep-13/2016 14:03:20

A

Hello arie,

This phone has hebrew lagauge. Please check the screen protector here: http://www.gearbest.com/cell-phones/pp_243597.html?wid=21

Thanks for your attention. 

Q

doogee x5 pro. I see this phone advertised with a 4000 battery. your specs show 2400. do you have any 4000 models available please??

By dez May-17/2018 12:49:05

A

X5 PRO's battery is 2400mAh, 4000mAh battery is X5 MAX and X5 MAX PRO's

Q

Forward to Brazil?

By Rosa Mar-15/2018 13:56:22

A

Hello Rosa,
If there is available shipping method or you can choose your country when you make this order, it means we can ship it to your country now.

Unlocked for Worldwide use. Please ensure local area network is compatible. click here for Network Frequency of your country. Please check with your carrier/provider before purchasing this item.

Network: 
2G: GSM 850/900/1800/1900MHz
3G: WCDMA 900/2100MHz
4G: FDD-LTE 800/900/1800/2100/2600MHz


Q

it says its android 5.1 with OTG but what OS is it running ?? Lollipop ??

By natalie Jan-18/2018 05:57:03

A

Hello natalie,
Please note that the OS of the item is Android 5.1.

Hope you can understand that.

Q

Good afternoon, I really liked the device, but I have a doubt about the 4G, I noticed that it works on the following frequencies "4G: FDD-LTE 800/900/1800/2100 / 2600MHz", the operating network is compatible with FDD LTE : B7? Because now in my country we only work with this and soon b28

By Elias Sabino Sep-28/2017 20:23:09

A

Hello Elias, 

Please ensure local area network is compatible. click http://maps.mobileworldlive.com/ for Network Frequency of your country. Please check with your carrier/provider before purchasing this item.

Network: 
2G: GSM 850/900/1800/1900MHz
3G: WCDMA 900/2100MHz
4G: FDD-LTE 800/900/1800/2100/2600MHz

Q

What is the maximum memory capacity for micro SD cards for this product?

By David Sanz Apr-23/2017 10:44:07

A

Hello David,
External Memory: TF card up to 32GB.

Q

Hi, does it have a russian language?

By Maria Feb-09/2017 06:26:30

A

Hello Maria 

Yes, it has Russain language.
Languages: Afrikaans, Indonesian, Malay, Catalan, Czech, Danish, German, English, Spanish, Filipino, French, Croatian, Zulu, Italian, Swahili, Latvian, Lithuanian, Hungarian, Dutch, Norwegian, Polish, Portuguese, Romanian, Rumantsch, Slovak, Slovenian, Finnish, Swedish, Vietnamese, Greek, Turkish, Russian, Hebrew, Korean, Japanese, Simplified Chinese, Traditional Chinese 

Q

Does it work in Denmark on the network of Telenor (the page) the map is not current avilabale... How many pix are det front and back camera? When i bay it in UK order et at the option EU then ther is no Toll? Greatings from Lasse

By Lasse Nyhus Oct-28/2016 20:48:11

A

Hello Lasse, 


Thank you for your inquiry.

Please kindly note this : Unlocked for Worldwide use. Please ensure local area network is compatible. click here http://maps.mobileworldlive.com/    for Network Frequency of your country. Please check with your carrier/provider before purchasing this item.


Camera: Back camera 5.0MP (SW8.0MP) + front camera 2.0MP (SW5.0MP) 


We haven’t received any feedback from customers about the tax problem till now. 


Q

does this phone have hebrew lagauge? and were can i find screen protector?

By arie Sep-13/2016 14:03:20

A

Hello arie,

This phone has hebrew lagauge. Please check the screen protector here: http://www.gearbest.com/cell-phones/pp_243597.html?wid=21

Thanks for your attention. 

Q

does it come with a screen protector? If yes, What kind. Thanks.

By erez Aug-04/2016 09:50:38

A

Hello erez,

This phone doesn't come with a screen protector. Thanks for your attention. 

Q

How about the Camera? is it really 8MP at the rear?

By Feredom Mojintal Aug-03/2016 13:38:36

A

Hello Feredom,
The products are sold described. Please feel free to order anytime.

Q

Hay product disponible ?

By Raul Rodriguez Apr-22/2016 18:53:24

A

Hola Raul,

Sí, tenemos stock, no dude en pedirlo.

Saludos


Q

hello Do you have it in stock in HK warehouse ?

By Dawid Feb-15/2016 18:39:55

A
Hi,
it is in stock in HK warehouse.
Q

is phone available now?

By Andrii Jan-09/2016 18:36:48

A
Hi Andrii,
This item is in stock for immediate shipping now in black. We hope you enjoy shopping here with us.
Q

Can you tell me if you have in stock the doogee X5 pro in your european warehouse?

By lefortl Nov-02/2015 14:06:33

A
Hi lefortl, 
The phone is nopt available in european warehouse.
Q

I would like to double-check , Is this product DOOGEE X5 Pro ON-Sale and available NOW ? and Can I receive standard shipment lead-time ? ( Is it product NOT pre-sales ? and Does NOT have long-waiting time after order and payment ocmplete ?)

By Yuji Oct-20/2015 17:15:42

A
Hi Yuji,
This  phone is in stock now for immediately shipping. 
Total Delivery Time = Processing Time + Packaging Time + Shipping Time
We generally require between 3-5 business days to arrange shipment of orders. 
The exact delivery time depends on the shipping method you choose. 
1) Expedited Shipping: Around 3-7 business days to arrive.
2) Standard Shipping: Between 6-10 business days to be delivered.
3) Flat Rate Shipping: Between10-25 business days to ship to the destination. 
Please feel free to ask if you have further questions. 
Q

It is the product? When will ?

By Jan Oct-19/2015 11:01:52

A
Hi Jan, 
We are delighted to inform you that the item is in stock and is available for purchase.
Q

hI, IS THERE ANY CUSTOMS FEES OR ANY TAXE TO SHIP TO FRANCE THANKS A LOT

By YOU Jan-17/2016 09:51:35

A
Hi,
We could not sure the amount of the custom duty. Taxes are charged by your local customs office control and are covered by the customer. Please check your country's customs policy. We recommend you ship the item by surface mail or ems to reduce or avoid ( if applicable). You can also ask to declare the phone at a lower price or as a gift package to reduce or avoid the customs. We hope you enjoy shopping here with us.
Q

In my country i need to pay taxes if the item is cost more then 75$ so if you could split the price to 74$ snd the rest for shipping i will buy it. Thanks and if it possible gve me explanation how to do the purchase

By eilon Jan-16/2016 22:44:44

A
Hi eilon,
We can declare the phone at a lower price, but please leave a message when you checkout. We hope you enjoy shopping here with us.
Q

necesito saber el precio en pesos argentinos y como se hace el envio hacia argentina

By florencia Dec-03/2015 15:52:34

A
Hi Florencia, please add the items to cart and Proceed to Checkout, then fill the detail destination information. You will see the Available Shipping Methods,Estimated Shipping Time and Insurance when you check out. The delivery cost depends on the shipping method, destination country, package's weight and volume.The Shipping Cost and Grand Total amount will be displayed for each shipping method. The exact delivery time depends on the shipping method you choose.  Generally we need 3-5 business days (excluding non-working days) for processing your order.  Total Delivery Time = Processing Time + Packaging Time + Shipping Time     For a detailed explanation about each shipping method, destinations and approximate delivery times, please see: http://www.gearbest.com/about/shipping-methods.html?jkjl Thank you for your inquiry. Please feel free to ask fur
Q

I like to buy doogee x5 pro. I have some points, it is possible to get the doogee less than 79$ I like to save the tax jack

By miller jack Nov-30/2015 16:31:13

A
Hi Miller, I am sorry that this item is unavailable for now.  We can not sure when it would be restocked again. It depends on the customers' demand and the production of this item. If you really like this item, please add it to your favorite. We will try to replenish it as much as we can. Thank your for your kind understanding. Please feel free to ask if you have further questions. 
Q

can i buy this product and pay using wistern union ?

By mary Nov-15/2015 16:21:46

A
Hi mary  , 
You can shop safely and securely with any of the following convenient methods and in US dollars.
We do not accept Cash on Delivery.
1.PayPal
2.Pay by credit card directly
3.Pay by credit card via PayPal
4.Wire Transfer
5.Western Union
6.Pay by Boleto Bancario via Ebanx
Q

Is in stock? And when will be sent after payment?

By Gleb Oct-19/2015 16:07:41

A
Hi Gleb, 
We are delighted to inform you that the item is in stock and is available for purchase.
Total Delivery Time = Processing Time + Packaging Time + Shipping Time
We generally require between 3-5 business days to arrange shipment of orders. 
The exact delivery time depends on the shipping method you choose. 
1) Expedited Shipping: Around 4-7 business days to arrive.
2) Standard Shipping: Between 6-8 business days to be delivered.
3) Flat Rate Shipping: Between10-25 business days to ship to the destination. 
Please check the details in following link   http://www.gearbest.com/about/shipping-methods.html
Q

Do you ship it to Moldova

By Oleg May-28/2016 21:21:16

A

Hello Oleg,
We ship everywhere in the world from the CN warehouse.

Q

Hello, My name is Thomas. I want to start using smart phones now. Do you ship it to S. Korea? and does it compatible with nano USIM chip because I am going to use this phone with prepaid nano USIM chips. Waiting on you. ~

By Thomas May-26/2016 16:39:55

A

Hi,

Yes, we ship to S. Korea.

SIM Card Type of the item: Dual Micro SIM Card.

Q

Hello . the price of the product shipped from European warehouse is including VAT tax? thank you

By Realdo Apr-16/2016 12:59:50

A

Hello Realdo,

Thank you for your inquiry,if you choose EU warehouse to ship your order,there won't be any tax fees.Have a nice day.


Q

what's the delivery time for this item? Thank you. Best Regards

By Gemma Mar-06/2016 18:54:19

A

Hello Gemma,
We generally require between 3-7 business days to arrange shipment upon payment. The exact processing time varies depending on the item.
Please refer to our shipping estimation below:
A. Expedited Shipping: Around 3-7 business days to arrive.
B. Standard Shipping: Between 7-10 business days to be delivered.
C. Flat Rate Shipping: Between 10-25 business days to be received.
For more shipping details http://www.gearbest.com/about/shipping-methods.html

Q

hello, how long it takes to ship the order ?, thanks.

By Customer Jan-11/2016 20:18:22

A
Hi Customer  ,  
It is available for purchase now. Ships within 4-10 business days after payment. Please add all the items to cart, and then choose the country you want the order to be shipped to. The shipping cost, total amount and estimated delivery time will be displayed for the available shipping method. Please feel free to ask if you have further pre-sale questions. 
Q

hi, Please if you buy the phone today, how long he will be in France

By free Jan-11/2016 12:08:40

A
Hi free,the estimated shipping time(excluding non-working days): Flat Rate Shipping: 10-25 business days. Total Delivery Time = Processing Time + Packaging Time + Shipping Time   Generally we dispatch it within 4-10 business days (excluding non-working days) after the order payment is confirmed in our system. Read about our Shipping Options > http://www.gearbest.com/about/shipping-methods.html Thank you for your inquiry. 
Q

Are there some additional taxes to pay ?

By guy Jan-01/2016 21:23:10

A
Dear customer, the importer is solely responsible for all import taxes, sales taxes, and any other customs-related charges. Before you start importing quantities of China products to your country, you'll need to research what the law and practices are in country. Please refer to http://www.gearbest.com/about/faq.html  According to our experience declaring a lower value on the shipping will usually allow customers to reduce possible import taxes or customs blockages. If you have any specific requirement regarding declaration, please feel free to add a comment for us during the check-out.  Thank you for your understanding. Best Wishes for 2016!
Q

In submissions to the product "Quantity and detailed descriptions of contents" section I would like you to write mp4

By mustafa yigit Dec-04/2015 11:04:16

A
Hi Mustafa, If you have special instructions for your order such as dropshipping order, gift order etc, please leave us message when you checkout. We will do best to help you. Thank you for your inquiry. Please feel free to ask further presale questions.
Q

do I have to pay import duty or have you already cleared it and it with export/ import customs Sir? nb. I live in United Kingdom Also if it's dual sim can I insert my TalkTalk sim card and my Lebara sim card? Final question, as it's dual sim, if I'm busy on one sim, does an in-call waiting sign come up to let me know the othe sim carrier is active? in other words, are both sims active? or do I have to switch them on manually?

By geoffrey taylor Nov-20/2015 21:40:23

A
Hi Geoffrey, taxes are charged by your local customs office and are covered by the customer. Please refer to: http://www.gearbest.com/about/faq.html  According to our experience declaring a lower value on the shipping will usually allow customers to reduce possible import taxes or customs blockages. If you have any specific requirement regarding declaration, please feel free to add a comment for us during the check-out.  Please kindly refer to the supported frequency of this item. You need to ensure local area network is compatible. You can check the Network Frequency of your country here:http://maps.mobileworldlive.com/ Please check with your carrier/provider before purchasing this item.
Thank you for your understanding. 
Q

Is shiping for this product free, or are there taxes associated?

By Diesk0 Nov-14/2015 02:37:43

A
Hi Diesk0, taxes are charged by your local customs office and are covered by the customer. Before you start importing quantities of China products to your country, you'll need to research what the law and practices are in country. Please refer to: http://www.gearbest.com/about/faq.html  If you have special instructions for your order such as dropshipping order, gift order etc, please leave us message when you checkout. We will do best to help you. Thank you for your kind understanding. Please feel free to ask further presale questions.
Q

hi does the phone come with a uk plug

By brenda gilroy Feb-17/2017 11:23:10

A

Hello brenda,

Thank you for your inquiry.

We will offer you an adapter accoring to your address when you place your order.

Please feel free to contact us if further questions.Thank you for your attention.


Q

Здравейте, посочената цена крайна ли е или се плаща мито?

By Сашо Nov-12/2016 09:40:25

A

Здравейте Сашо

Цената ние показваме онлайн е стойността на продукта. Данъците не идват от нас, ако има такива. Данъците са извън контрола Gearbest и зависят само от регулации и политики на страната доставка.

За повече информация: http://www.gearbest.com/about/faq.html 

Q

I 'm from peru you tell me how long the product would come and how serious the surcharge if there

By Juan Andres Jun-11/2016 21:15:39

A

Hello Juan,
We generally require between 3-7 business days to arrange shipment upon payment. The exact processing time varies depending on the item.
Please refer to our shipping estimation below:
A. Expedited Shipping: Around 3-7 business days to arrive.
B. Standard Shipping: Between 7-10 business days to be delivered.
C. Flat Rate Shipping: Between 10-25 business days to be received.
For more shipping details http://www.gearbest.com/about/shipping-methods.html


Taxes do not come from us if any. Taxes are beyond Gearbest's control and only depend on the delivery country's regulations and policies. Generally, import taxes can be reduced and in some cases avoided ( if applicable) with postal deliveries.
For more details: http://www.gearbest.com/about/faq.html


Q

Hello, I am going to use this phone in Korea. So, I need korean key pad. How do I use this device well in Korea with Kroean key pad. Korean alphabets. Please let me know.

By Thomas May-27/2016 07:17:35

A

Hello Thomas, 

You can download the input method you want. Thanks for your attention.

Q

garanty?

By antonija May-06/2016 13:53:53

A

Hello antonija,
Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html

Q

How much would it cost to send to Alabama?

By NiZerria Truitt Oct-24/2015 23:37:54

A
Hi,
Delivery cost depends on the shipping method (the flat rate shipping is free shipping) that is selected and weight, along with the shipping time and the destination country.
Please add all the items to cart, and then choose the country you want the order to be shipped to. 
The estimate shipping cost and total amount will be displayed for each shipping method.
Q

Has this phone the Greek language Thank you !!!

By Steve Oct-20/2015 21:48:36

A
Hi Steve,
This item supports Steve language. Please feel free to ask if you have further questions. 
Q

Dear, If I want you to provide me an extra battery can you do this!!? even if I have to pay for it !!

By Nour-eddine Oct-15/2015 21:32:28

A
Hi Nour,
Thank you for your  inquiry ,you can order the phone at first, then you can contact our colleague that you want to buy more battery, our colleague will tell you how to buy it.send the email to http://www.gearbest.com/about/contact-us.html. 

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