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ONEPLUS X 4G 3GB Smartphone
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ONEPLUS X 4G 3GB Smartphone

- Black
155247401

5.0 inch Android 5.1 Qualcomm Snapdragon 801 Quad Core 2.3GHz 3GB RAM 16GB ROM Corning Gorilla Glass 3 Screen 8MP + 13MP Cameras
303.96
  • FREE SHIPPING
    COD This product supports COD on delivery. Suggestions: Do not place orders with non-COD products, otherwise you will not be able to choose COD payment method.
    Ship between: Aug 19 - Aug 21, Estimated Shipping Time: business days Order Processing Time may require a few days. Once dispatched from warehouse, Shipping (or Delivery) Time depends on the Shipping Method.
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  • interest-free You can enjoy a maximum of 0 interest-free installments, and may not enjoy this offer when placing orders with other products
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Tip:
Unlocked for Worldwide use. Please ensure local area network is compatible. click here for Network Frequency of your country. Please check with your carrier/provider before purchasing this item.
Notice:
This Android/Windows device is designed to function specifically with the current Android/Windows OS installed on it. Any alterations such as upgrades, modding with custom ROMs, rooting or flashing the Android device with other firmware will automatically void the device's warranty.

Main Features:
5.0 inch ONEPLUS X Android 5.1 4G Smartphone with Qualcomm Snapdragon 801 Quad Core 2.3GHz 3GB RAM 16GB ROM 8MP +13MP Cameras
Display:5.0 inch (1920 x 1080) FHD,
CPU: Qualcomm Snapdragon 801 processor Quad Core 2.3GHz
System: Oxygen OS based on Android 5.1
RAM + ROM:3GB RAM+16GB ROM
Camera:8.0MP front camera + 13.0M Pixels high definition back camera with flashlight and auto focus
Bluetooth:4.0
GPS: GPS, A-GPS, GLONASS
SIM Card: Dual SIM dual standby, dual nano SIM cards
SIM Card: Dual SIM dual standby, SIM1 is Nano SIM, SIM2 can be used in combination with a Nano-SIM card or a TF card of up to 128GB.
Note:Nano SIM Card 2 and Micro SD Card can't used at the same time, beacuse they use same space of card slot.
Network:
2G: GSM 850/900/1800/1900MHz
3G: WCDMA 850/900/1900/2100MHz
4G: FDD-LTE 1800/2100/2600MHz
This phone has no music palyer APP itself, please download a music App after buying.

ONEPLUS X Android 5.1 5.0 inch 4G Smartphone with Qualcomm Snapdragon 801 Quad Core 2.3GHz Corning Gorilla Glass 3 Screen 3GB RAM 16GB ROM- Black
ONEPLUS X Android 5.1 5.0 inch 4G Smartphone with Qualcomm Snapdragon 801 Quad Core 2.3GHz Corning Gorilla Glass 3 Screen 3GB RAM 16GB ROM- Black
ONEPLUS X Android 5.1 5.0 inch 4G Smartphone with Qualcomm Snapdragon 801 Quad Core 2.3GHz Corning Gorilla Glass 3 Screen 3GB RAM 16GB ROM- Black
ONEPLUS X Android 5.1 5.0 inch 4G Smartphone with Qualcomm Snapdragon 801 Quad Core 2.3GHz Corning Gorilla Glass 3 Screen 3GB RAM 16GB ROM- Black
ONEPLUS X Android 5.1 5.0 inch 4G Smartphone with Qualcomm Snapdragon 801 Quad Core 2.3GHz Corning Gorilla Glass 3 Screen 3GB RAM 16GB ROM- Black
ONEPLUS X Android 5.1 5.0 inch 4G Smartphone with Qualcomm Snapdragon 801 Quad Core 2.3GHz Corning Gorilla Glass 3 Screen 3GB RAM 16GB ROM- Black
ONEPLUS X Android 5.1 5.0 inch 4G Smartphone with Qualcomm Snapdragon 801 Quad Core 2.3GHz Corning Gorilla Glass 3 Screen 3GB RAM 16GB ROM- Black
ONEPLUS X Android 5.1 5.0 inch 4G Smartphone with Qualcomm Snapdragon 801 Quad Core 2.3GHz Corning Gorilla Glass 3 Screen 3GB RAM 16GB ROM- Black
ONEPLUS X Android 5.1 5.0 inch 4G Smartphone with Qualcomm Snapdragon 801 Quad Core 2.3GHz Corning Gorilla Glass 3 Screen 3GB RAM 16GB ROM- Black
ONEPLUS X Android 5.1 5.0 inch 4G Smartphone with Qualcomm Snapdragon 801 Quad Core 2.3GHz Corning Gorilla Glass 3 Screen 3GB RAM 16GB ROM- Black

Specification

Basic Information

Brand: ONEPLUS
Type: 4G Smartphone
OS: Android 5.1
Service Provider: Unlocked
Languages: Afrikaans, Indonesian, Azerbaidzhan, Malay, Catalan, Czech, Danish, German, Estonian, English, Spanish, Basque, Filipino, French, Galego, Zulu, islenska, Italian, Swahili, Latvian, Lithuanian, Hungarian, Dutch, Norwegian, Polish, Portuguese, Romanian, Slovak, Slovenian, Finnish, Swedish, Vietnamese, Greek, Turkish, Bulgarian, Russian, Serb, Ukrainian, Armenian, Arabic, , Hindi, Bengali, Thai, Korean, Burmese, Lao, Japanese, Simplified Chinese, Traditional Chinese
SIM Card Slot: Dual SIM,Dual Standby
SIM Card Type: Dual Nano SIM

Hardware

CPU: Snapdragon801
Cores: 2.3GHz,Quad Core
GPU: Adreno 330
RAM: 3GB RAM
ROM: 16GB
External Memory: TF card up to 128GB (not included)

Network

Wireless Connectivity: GSM,3G,A-GPS,WiFi,4G
WIFI: 802.11b/g/n wireless internet
Network type: FDD-LTE+WCDMA+GSM
3G: WCDMA 850/900/1900/2100MHz
2G: GSM 850/900/1800/1900MHz
4G: FDD-LTE 1800/2100/2600MHz

Display

Screen type: Capacitive
Screen size: 5.0 inch
Screen resolution: 1920 x 1080 (FHD)
Pixels Per Inch (PPI): 441

Camera

Camera type: Dual cameras (one front one back)
Back camera: 13.0MP
Front camera: 8.0MP
Video recording: Yes
Aperture: f/2.2
Touch Focus: Yes
Auto Focus: Yes
Flashlight: Yes

Media Formats

Picture format: JPEG,GIF,BMP,PNG
Music format: AAC,MP3,WAV
Video format: 3GP,AVI,MP4
MS Office format: Word,Excel,PPT
E-book format: TXT
Live wallpaper support: Yes
Games: Android APK

Other Features

I/O Interface: TF/Micro SD Card Slot,Micro USB Slot,3.5mm Audio Out Port
Sensor: Gravity Sensor,Ambient Light Sensor,Proximity Sensor
Google Play Store: Yes
Sound Recorder: Yes
Additional Features: MP4,3G,Bluetooth,Browser,Calendar,People,Gravity Sensing,Light Sensing

Battery

Battery Capacity (mAh): 2450mAh Built-in Battery
Battery Type: Lithium-ion Polymer Battery

Package Contents

Cell Phone: 1
Power Adapter: 1
USB Cable: 1

Dimensions

Product size: 14.00 x 6.90 x 0.69 cm / 5.51 x 2.72 x 0.27 inches
Package size: 16.00 x 12.00 x 7.00 cm / 6.3 x 4.72 x 2.76 inches
Product weight: 0.138 kg
Package weight: 0.500 kg
ONEPLUS X Android 5.1 5.0 inch 4G Smartphone with Qualcomm Snapdragon 801 Quad Core 2.3GHz Corning Gorilla Glass 3 Screen 3GB RAM 16GB ROM- Black

Product Notes:
1. Download your favorite apps through the Google Play Store or Market installed.
2. Note: This smart phone is designed only to work with the current Android/Windows OS installed in it. Any alterations such as upgrades or flashing a newer version will void the warranty.
3. The stated ROM amount shows the maximum available ROM with nothing installed. However, the Android/Windows OS and pre-installed software from the manufacturer will occupy some of this ROM. The available ROM on the device will therefore be slightly less than the ROM listed.

Suggested Products

Customer Reviews

4.79 out of 5
  • 61
  • 16
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See all 77 reviews Write a Review
  • iorasuke - Raclau io
    Yes (0) Color: White
    Good for almost everyday use - Love it
    Good quality screen
    Beautiful design (except the black edge around the screen - it ruins the white design)
    Great Build Quality
    Very Thin
    Works very well for me
    Adaptator for Europe
    Ordered it on 21th of November and I received it on 4th December (in Romania)
    Camera works only in good conditions but no manual mode
    Phone case

    I would buy it again again, maybe i will for my wife. It's a great phone

    Gearbest:
    Fast shipping to my country (from 24 november to 4 december in my hands)
    Good support
    I recomend them
    Suggestion
    Romanian language - not so big deal
    Black edge around the screen - it ruins the white design
    NFC - i nedeed it for payments and other apliances in the house (IMPORTANT!)
    Wireless charging - would have love it
    Camera works only in good conditions but no manual mode
    Battery will last about 1 day and a half (medium use)
    Pre-installed software (can be disabled afterwards)
    A little slippery

    Gearbest-the phone arrived in perfect condition but it should have been better protected, in our country the packages aren't handled that well

    Dec 06,2015

  • CATT
    Yes (0) Color: White
    Buono per l'uso quasi quotidiano - Love it
    Schermo di buona qualità
    Bel design (tranne il bordo nero attorno allo schermo - rovina il design bianco)
    Ottima qualità costruttiva
    Molto sottile
    Funziona molto bene per me
    Adaptator per l'Europa
    L'ho ordinato il 21 novembre e l'ho ricevuto il 4 dicembre (in Romania)
    La fotocamera funziona solo in buone condizioni ma non in modalità manuale
    Cabina telefonica

    Lo comprerei di nuovo, forse lo farò per mia moglie. È un ottimo telefono

    Gearbest:
    Spedizione veloce nel mio paese (dal 24 novembre al 4 dicembre nelle mie mani)
    Buon supporto
    Io li raccomando

    Nov 18,2018

  • Aratz
    Yes (0) Color: Black
    A beautyful smartphone, great price
    * Good price for the specs that the smartphone offers.
    * Really nice feeling. So beautiful!! One of the best I've seen.
    * Reasonable performance, but for the price it is awesome
    * The screen quality is almost premium.
    * Includes FM Radio!!
    * The package includes a TPU-Gel case.
    Suggestion
    - It comes with a modified version of OXYGEN OS, which includes some bloatware, and the OTA updater apk has been deleted. You must flash the smartphone to get the OFFICIAL Oxygen os.
    - It's the chinesse version, so 800 MHz band is not included.
    - Oxygen os is not as customizable as Cyanogenmod, but as it is almost vanilla Android it works like a charm.

    Jan 15,2016

  • amber
    Yes (0) Color: White
    amazing delivery speed
    Wow, ordered in Saturday night, got in Tuesday by dhl expedited shipping, so in 2 days delivered to Lithuania (from EU stock).
    Great phone, lover price than in oneplus, nothing to say more. This is second phone from oneplus, I'm very satisfied with one after full year using it. still look like new.
    Thank You, Gearbest!
    Suggestion
    american charger, but adapter was added. Is not big trouble, but for someone can be, if want to have all perfect without compromises.

    Dec 22,2015

  • Erimer Castillo Enca
    Yes (0) Color: White
    excelente
    1ro El diseño en cristal y metal le da el acabado mas premiun del mercado a mi parecer
    2do Su pantalla amoled full HD tiene una calidad y unos colores asombrosos
    3ro Tamaño de solo 5" ideal para manejar con una mano
    4to El software y en este punto gracias a Gearbest por que le ha incluido oxygenOS en su version mas reciente 2.1.2
    existen más cosas buenas en este movil pero he decidido resaltar estas
    Suggestion
    Solo le falta el lector de huellas pero puedo estar sin el

    Feb 21,2016

FAQ for ONEPLUS X 4G 3GB Smartphone

Customer Q&A

  • All(100)
  • Product Information(56)
  • Stock Status(10)
  • Payment(4)
  • About Shipping(24)
  • Others(5)
Q

can photo picking can be a photo of the box

By richie May-16/2017 14:16:37

A

Hello richie,
We are sorry we don't provide that kind of picture,but all the items are brand new and well packed before being shipped out.

They will be strictly examined or packaged by our related colleagues before being shipped out.

Q

Hi, i'm from mexico, my country have then next network: Telcel 4G Coverage quality (high/variable): TechnologyLTE 1900/2100 I would like to know if this cellphone can get the 4g signal? Tahnk you

By Gerardo Jun-26/2016 19:02:50

A

Hello Gerardo,

This item is unlocked for Worldwide use. 

Please ensure local area network is compatible. 

It supports the Network: 

2G: GSM 850/900/1800/1900MHz
   3G: WCDMA 850/900/1900/2100MHz
   4G: FDD-LTE 1800/2100/2600MHz


Q

Does this phone work on verizion network?

By Elizabeth May-14/2016 01:13:26

A

Hello Elizabeth ,
This phone is unlocked , it can work the carrier which can support Frequency 2G: GSM 850/900/1800/1900MHz
3G: WCDMA 850/900/1900/2100MHz
4G: FDD-LTE 1800/2100/2600MHz, You can check the link to find which carrier this phone can support,The link is  http://maps.mobileworldlive.com/.

Q

will 4g in my country? I live in Spain and my phone company is Orange

By cristina May-06/2016 15:19:18

A

Hello, 

Please confirm the network:

2G: GSM 850/900/1800/1900MHz
3G: WCDMA 850/900/1900/2100MHz
4G: FDD-LTE 1800/2100/2600MHz

Tip: 

Unlocked for Worldwide use. Please ensure local area network is compatible. click herehttp://maps.mobileworldlive.com/     for Network Frequency of your country. Please check with your carrier/provider before purchasing this item.


Best Regards


Q

Hello , I'm Diego de Argentina and wanted to know if they shipping to here

By Diego May-05/2016 14:25:26

A

Hello Diego,
We ship everywhere in the world from the CN warehouse.

Q

Does the lte work in lihtuania because i really want to get this phone and i dont know if i will be able to use lte and 4g ect

By Jonas Apr-28/2016 17:16:57

A

Hello, 

Please confirm the network:

2G: GSM 850/900/1800/1900MHz
3G: WCDMA 850/900/1900/2100MHz
4G: FDD-LTE 1800/2100/2600MHz

Tip: 

Unlocked for Worldwide use. Please ensure local area network is compatible. click herehttp://maps.mobileworldlive.com/     for Network Frequency of your country. Please check with your carrier/provider before purchasing this item.


Best Regards


Q

2 Sim and Microsd cad can install together in Oneplus X

By sanil Apr-09/2016 04:53:38

A

Hello sanil,

Thank you for your inquiry.Note: Nano SIM Card 2 and Micro SD Card can't used at the same time, beacuse they use same space of card slot.


Q

Does this phone come with warranty?

By Harry Apr-02/2016 02:03:17

A

Hello Harry,
Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html

Q

Good evening! I am resident in Portugal, how long it takes to arrive? thanks

By Carolina Mar-26/2016 20:25:03

A

Hello Carolina,
We generally require between 3-7 business days to arrange shipment upon payment. The exact processing time varies depending on the item.
Please refer to our shipping estimation below:
A. Expedited Shipping: Around 3-7 business days to arrive.
B. Standard Shipping: Between 7-10 business days to be delivered.
C. Flat Rate Shipping: Between 10-25 business days to be received.
For more shipping details http://www.gearbest.com/about/shipping-methods.html

Q

Is this E-1003 versión?

By Francisco Mar-18/2016 07:11:34

A

Hello Francisco,
It is e1003 version.

Q

can photo picking can be a photo of the box

By richie May-16/2017 14:16:37

A

Hello richie,
We are sorry we don't provide that kind of picture,but all the items are brand new and well packed before being shipped out.

They will be strictly examined or packaged by our related colleagues before being shipped out.

Q

Hi, i'm from mexico, my country have then next network: Telcel 4G Coverage quality (high/variable): TechnologyLTE 1900/2100 I would like to know if this cellphone can get the 4g signal? Tahnk you

By Gerardo Jun-26/2016 19:02:50

A

Hello Gerardo,

This item is unlocked for Worldwide use. 

Please ensure local area network is compatible. 

It supports the Network: 

2G: GSM 850/900/1800/1900MHz
   3G: WCDMA 850/900/1900/2100MHz
   4G: FDD-LTE 1800/2100/2600MHz


Q

Does this phone work on verizion network?

By Elizabeth May-14/2016 01:13:26

A

Hello Elizabeth ,
This phone is unlocked , it can work the carrier which can support Frequency 2G: GSM 850/900/1800/1900MHz
3G: WCDMA 850/900/1900/2100MHz
4G: FDD-LTE 1800/2100/2600MHz, You can check the link to find which carrier this phone can support,The link is  http://maps.mobileworldlive.com/.

Q

will 4g in my country? I live in Spain and my phone company is Orange

By cristina May-06/2016 15:19:18

A

Hello, 

Please confirm the network:

2G: GSM 850/900/1800/1900MHz
3G: WCDMA 850/900/1900/2100MHz
4G: FDD-LTE 1800/2100/2600MHz

Tip: 

Unlocked for Worldwide use. Please ensure local area network is compatible. click herehttp://maps.mobileworldlive.com/     for Network Frequency of your country. Please check with your carrier/provider before purchasing this item.


Best Regards


Q

Does the lte work in lihtuania because i really want to get this phone and i dont know if i will be able to use lte and 4g ect

By Jonas Apr-28/2016 17:16:57

A

Hello, 

Please confirm the network:

2G: GSM 850/900/1800/1900MHz
3G: WCDMA 850/900/1900/2100MHz
4G: FDD-LTE 1800/2100/2600MHz

Tip: 

Unlocked for Worldwide use. Please ensure local area network is compatible. click herehttp://maps.mobileworldlive.com/     for Network Frequency of your country. Please check with your carrier/provider before purchasing this item.


Best Regards


Q

2 Sim and Microsd cad can install together in Oneplus X

By sanil Apr-09/2016 04:53:38

A

Hello sanil,

Thank you for your inquiry.Note: Nano SIM Card 2 and Micro SD Card can't used at the same time, beacuse they use same space of card slot.


Q

Does this phone come with warranty?

By Harry Apr-02/2016 02:03:17

A

Hello Harry,
Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html

Q

Is this E-1003 versión?

By Francisco Mar-18/2016 07:11:34

A

Hello Francisco,
It is e1003 version.

Q

What os version of this apaarat? Model 1001 or 1003?

By kirill Feb-27/2016 05:30:08

A

Hello kirill,

Thank you for your inquiry,it is the E1003 version.Have a nice day.


Q

whether there is on phone the Russian insertion?

By KOPTEC Feb-21/2016 18:00:02

A

Hi,

We will match the suitable plug according to order address. Or you can leave a message on the order for the plug you need. 


Q

hello how long it will take to have the product in stock thanks

By Flavio Feb-20/2016 05:05:06

A

Hi ,

We are pleased to inform it is available for purchase.Have a nice day.


Q

Do you have this model currently on stock? and the 4G on this phone works in Mexico? Regards.

By Eder Rodriguez Feb-07/2016 05:05:05

A
Hi,
It is in stock in HK/EU warehouse now, you are welcome to order it.

Network: 
2G: GSM 850/900/1800/1900MHz
3G: WCDMA 850/900/1900/2100MHz
4G: FDD-LTE 1800/2100/2600MHz

Q

How can I be noticed when more stock is available in the EU warehouse?

By Carlos Jan-19/2016 18:08:51

A
Hi Carlos,
This item is in stock for immediate shipping in the EU warehouse now. We hope you enjoy shopping here with us.
Q

Hello, i would like to buy the one plus x from the eu warehouse, but it's look like out of stock, you will have soon a new stock in the eu warehouse? if i order from the HK warehouse to Italy are there any taxes like customs? Thanks

By Ran Dec-28/2015 18:08:10

A
Hi Ran, this item is available in EU warehouse now. The importer is solely responsible for all import taxes, sales taxes, and any other customs-related charges.Please refer to http://www.gearbest.com/about/faq.html  According to our experience declaring a lower value on the shipping will usually allow customers to reduce possible import taxes or customs blockages. If you have any specific requirement regarding declaration, please add a comment for us during the check-out. Thank you for your understanding.Best Wishes for 2016. 
Q

Hello, Do you have official Karbon Case for OnePlus X in stock? If yes, can I have a link please. Another question, Is this product (black Onyx) already in stock or it needs to be bought? Thank you!

By Maksat GERAYEV Dec-28/2015 04:47:36

A
Hi Maksat,we regret to inform you that we only have PU Protective Case with Stand and Card Slot for Oneplus X. Please check it at http://www.gearbest.com/cell-phones/pp_263265.html
This item is available in China and EU warehouses for now. Thank you for your inquiry. Best Wishes for 2016. 
Q

Hi! I'm interested in the Oneplus x 3GB RAM located in the EU warehouse. However, I only see the white option. When will you have stock of the black version in the EU?

By Marta Dec-24/2015 19:21:39

A
Hi Marta, the black version of ONEPLUS X 4G 3GB Smartphone is available in EU warehouse now. Thank you for your inquiry. Best Wishes for 2016. 
Q

puede enviarlo a Ecuador y de pronto no saben el costo total con el envio?

By Tony Dec-24/2015 08:53:31

A
Hi Tony,
I am sorry to inform you that this item is only available in HK warehouse. We can not deliver it to Ecuador from HK warehouse due to the courier restriction. Thank you for your kind understanding. Best Wishes for 2016!
Q

Hi, ifI purchase this phone from Thailand, whent it will be shipped? Where can i check the duty and improt taxes of this country? thank you

By Enrico Dec-21/2015 06:46:04

A
Hi Enrico, generally we dispatch it within 3-5 business days(excluding non-working days)after the order payment is confirmed. The importer is solely responsible for all import taxes, sales taxes, and any other customs-related charges. Before you start importing quantities of China products to your country, you'll need to research what the law and practices are in country. Please refer to http://www.gearbest.com/about/faq.html According to our experience declaring a lower value on the shipping will usually allow customers to reduce possible import taxes or customs blockages. If you have any specific requirement regarding declaration, please feel free to add a comment for us during the check-out.  Thank you for your understanding. 
Q

Can I get the white and gold version in future ?? Am in real need of that on.the ceramic version looks so premium

By Varun Dec-15/2015 12:31:12

A
Hi Varun, the gold version of this item is unavailable for now.  We can not sure when it would be available. Please continually concern our website, we will launch many new products to satisfy our customers' needs as much as we can. Thank your for your kind understanding. Please feel free to ask if you have further questions.
Q

Hello. ¿ Is still some dispinibles ? I will ask one possibly this weekend . How few euros cost me fast shipping to Mexico ? Thank you.

By Alexander Blackwell Dec-03/2015 19:05:07

A
Hi Alexander, we can deliver it to Mexico. The available shipping methods and shipping cost(USD) of this item from HK stock to Mexico: Flat Rate Shipping $1.18; Expedited Shipping $10.90.  Please note the actual shipping price will be shown on the order page. Please kindly note that the exchange rate on our website is different from paypal or other payment terms. You can select another currency in the top right button on our website and check the product value.  And you can pay it in USD or other currency. Thank you for your inquiry. Please feel free to ask further presale questions.

Q

good day . why the price in rubles does not correspond to the price in dollars? I see that the price is shipped HK is 16887 roubles, put the item to the cart , go to paypal , and there the price of 249 dollars. because of this I had to cancel 2 orders.

By Oleg Gorskov Jan-20/2016 12:31:09

A
Hi,
Many thanks for your recent inquiry. The prices are in dollars.You can choose the currency in the right top of the website.If you can not find your currency,
please use following exchanging tool, the link is http://www.xe.com.
Q

Como seria el proceso de pago, se paga antes o contra entrega o como se pagaría si no tengo tarjeta, y después de realizar el pago que tiempo tardaría en llegar a Colombia? otra, cuanto seria el total a pagar si pagara en pesos colombiano?

By Justin Jan-02/2016 21:23:14

A
Hi Justin, please add the items to cart and Proceed to Checkout, then fill the detail destination information. You will see the Available Shipping Methods, Estimated Shipping Time and Insurance when you check out. The delivery cost depends on the shipping method, destination country, package's weight and volume.The Shipping Cost and Grand Total amount will be displayed for each shipping method. Please kindly note that the exchange rate on our website is different from paypal or other payment terms. You can select another currency in the top right button on our website and check the product value.  And you can pay it in USD or other currency. Thank you for your inquiry. Please feel free to ask further pre-sales questions.
Q

Is it $273,29 In Canadian currency or what. if im on Canada how much do i pay

By Zeeshan Dec-09/2015 02:03:38

A
Hi Zeeshan, the exchange rate on our website is different from paypal or other payment terms. Please kindly select currency in the top right button on our website.  You can pay it in USD or other currency. Thank you for your inquiry. Please feel free to ask further presale questions. 
Q

i have international debit card so how the payment process complete and can you tell me its neccesary to use paypal one more thing if in shipping process any kind of damage to phone then what future processs??

By kishan loriya Dec-04/2015 17:37:49

A
Hi Kishan, please kindly follow the steps:1,Sign up and Register an account https://login.gearbest.com/m-users-a-sign.htm?type=1  2, Add the items you want to the shopping cart.  3, Then click "check out with paypal" or "proceed to check out" button. You will find different shipping options and payment information there. Simply choose the ones that match your requirements. You will see the account details. 4. Fill in your own information. Then click “place your order” button. You can pay for order by PayPal and credit card via PayPal. If the total amount more than 100usd, we also can accept payment by western union and bank transfer. Buyers also can pay by credit card directly. For more information,you can refer to http://www.gearbest.com/about/about-us.html    Thank you for your kind understanding. Please feel free to ask furth
Q

Hello , I'm Diego de Argentina and wanted to know if they shipping to here

By Diego May-05/2016 14:25:26

A

Hello Diego,
We ship everywhere in the world from the CN warehouse.

Q

Cuanto tiempo tardaria en llegar a España

By Paula Feb-28/2016 12:16:29

A

Hi,

Total Delivery Time = Processing Time + Packaging Time + Shipping Time

We generally require between 3-5 business days to arrange shipment of orders. 

The exact delivery time depends on the shipping method you choose. 

1) Expedited Shipping: Around 4-7 business days to arrive.

2) Standard Shipping: Between 6-8 business days to be delivered.

3) Flat Rate Shipping: Between10-25 business days to ship to the destination. 

Please check the details in following link   http://www.gearbest.com/about/shipping-methods.html


Q

How long does it take to ship/deliver from the EU warehouse to Belgium with Flat Rate Shipping? (with this product)

By Mich Jan-30/2016 23:27:34

A
Hi Mich,please add the items to cart and Proceed to Checkout, then fill the detail destination information. You will see the Available Shipping Methods, Estimated Shipping Time and Insurance when you check out. The Shipping Cost and Grand Total amount will be displayed for each shipping method. Total Delivery Time = Processing Time + Packaging Time + Shipping Time  Generally we need 1-2 business days(excluding non-working days) to arrange the shipment of your order after the order payment is confirmed in our system. Thank you for your inquiry. 
Q

Hi, how long does it take from the EU warehouse to Belgium, for delivering this product?

By Alms Jan-30/2016 23:22:23

A
Hi Alms,please add the items to cart and Proceed to Checkout, then fill the detail destination information. You will see the Available Shipping Methods, Estimated Shipping Time and Insurance when you check out. The Shipping Cost and Grand Total amount will be displayed for each shipping method. Total Delivery Time = Processing Time + Packaging Time + Shipping Time  Generally we need 1-2 business days(excluding non-working days) to arrange the shipment of your order after the order payment is confirmed in our system. Thank you for your inquiry. 
Q

Hi, I would like to order this phone from the UK warehouse and I selected flat rate shipping what should br FREE as described. But when I go to pay for the item, flat rate shipping shows $5.90. How is it free then? And since I live in EU, does the phone come with the suitable power adapter? And one more question - if the packet arrives, does it show as it comed from EU of from China? So I wouldn't pay any additional taxes for customs here.

By nilteG Jan-28/2016 17:16:44

A
Hi NilteG, the delivery cost depends on the shipping method, destination country, package's weight and volume.The Shipping Cost and Grand Total amount will be displayed for each shipping method during check out. We will send you a suitable converter with this item. If the package arrives, it will show that it comes from EU. 
Thank you for your inquiry. 
Q

that you deliver the phone to Serbia !!!!

By milos Jan-23/2016 17:43:51

A
Hi,
We can deliver the phone to Serbia. We hope you enjoy shopping here with us.  
Q

I want to know if this product, when arrives to mexico i have to pay something because is a fereigner electronic product?

By aldo daniel Jan-18/2016 23:12:57

A
Hi aldo,
Total Delivery Time = Processing Time + Packaging Time + Shipping Time
We generally require between 3-5 business days to arrange shipment of orders. 
The exact delivery time depends on the shipping method you choose. 
1) Expedited Shipping: Around 4-7 business days to arrive.
2) Standard Shipping: Between 6-8 business days to be delivered.
3) Flat Rate Shipping: Between10-25 business days to ship to the destination. 
Taxes are charged by your local customs office control and are covered by the customer. Please check your country's customs policy. We recommend you ship the item by surface mail or ems to reduce or avoid ( if applicable). You can also ask to declare the phone at a lower price or as a gift package to reduce or avoid the customs. We hope you enjoy shopping here with us.
Q

Hi, I send you this message, to ask you about the shipping, because when i click in add to cart, in the HK warehouse (it's the only one available) it doesn't specific argentina in the shipping. so i want to ask if the HK warehouse send this product to Argentina?

By Esteban Satellite Jan-13/2016 11:40:58

A
Hi Esteban,
We can not ship this item to Argentina from HK warehouse.
Q

Are you still shipping smartphones to Colombia with the new 2025 law?

By Helberth Caro Jan-11/2016 18:08:44

A
Hi Helberth,this item is out of stock for now. We can not ship this item at this time. The white version of ONEPLUS X 4G 3GB Smartphone is still available in HK warehouse. 
Thank you for your kind understanding. Please feel free to ask further pre-sales questions.
Q

How much is shipping to Mexico? How many days would it take to arrive?

By Fernando Jan-05/2016 19:00:51

A
Hi Fernandom, this item can be shipped to Mexico from HK warehouse. Please add the items to cart and Proceed to Checkout, then fill the detail destination information. You will see the Available Shipping Methods, Estimated Shipping Time and Insurance when you check out. The Shipping Cost and Grand Total amount will be displayed for each shipping method.  Total Delivery Time = Processing Time + Packaging Time + Shipping Time  Generally we need 3-5 business days(excluding non-working days) to arrange the shipment of this item. Thank you for your inquiry. Please feel free to ask further pre-sales questions. 
Q

Good evening! I am resident in Portugal, how long it takes to arrive? thanks

By Carolina Mar-26/2016 20:25:03

A

Hello Carolina,
We generally require between 3-7 business days to arrange shipment upon payment. The exact processing time varies depending on the item.
Please refer to our shipping estimation below:
A. Expedited Shipping: Around 3-7 business days to arrive.
B. Standard Shipping: Between 7-10 business days to be delivered.
C. Flat Rate Shipping: Between 10-25 business days to be received.
For more shipping details http://www.gearbest.com/about/shipping-methods.html

Q

hello I wonder if you send the product to Brazil and as days on average it takes to get

By marcos soares Mar-09/2016 20:27:59

A

Hello marcos,
We ship everywhere in the world from the CN warehouse.

We generally require between 3-7 business days to arrange shipment upon payment. The exact processing time varies depending on the item.
Please refer to our shipping estimation below:
A. Expedited Shipping: Around 3-7 business days to arrive.
B. Standard Shipping: Between 7-10 business days to be delivered. 
C. Flat Rate Shipping: Between 10-25 business days to be received.
For more shipping details http://www.gearbest.com/about/shipping-methods.html

Q

in the case of RMA, we should be sent to you or OnePlus?

By Salvo Jan-19/2016 16:25:27

A
Hi Salvo,
You need send the phone back to Gearbest. Please feel free to ask if you have further questions. 
Q

Esta versión en el video la caja esta en blanco y no tiene el logo en rojo arriba de la caja ¿Por que? A México; ¿Tiene costo extra de envio? ¿En cuanto tiempo llega y por que paquetería? ¿Tiene alguna complicación en su entrega o llegada a México (C.P: 36700? ¿Este producto tiene Oxygen OS u Hidrogen OS? ¿Es la versión china o la europea? Desde ya, muchas gracias por sus respuestas

By Francisco Lopez Jan-10/2016 07:55:58

A
Hi Francisco, because it comes with original retail box. Please add the items to cart and Proceed to Checkout, then fill the detail destination information. You will see the Available Shipping Methods, Estimated Shipping Time and Insurance when you check out. The Shipping Cost and Grand Total amount will be displayed for each shipping method.  Total Delivery Time = Processing Time + Packaging Time + Shipping Time  Generally we need 3-5 business days(excluding non-working days) to arrange the shipment of this item. We can deliver it to Mexico from HK warehouse. Thank you for your inquiry. Have a nice day.
Q

Guys, this black variant supports EU LTE band 8 (900Mhz) I have heard it does but you are not quoting this in the specs, please.

By Tomas Richter Jan-01/2016 21:24:54

A
Hi Tomas,
Please check the supported network of this phone below: 2G: GSM 850/900/1800/1900MHz; 3G: WCDMA 850/900/1900/2100MHz; 4G: FDD-LTE 1800/2100/2600MHz
Please ensure local area network is compatible. Check here > http://maps.mobileworldlive.com/ for Network Frequency of your country. Please check with your carrier/provider before purchasing this item.
Thank you for your kind understanding. Please feel free to ask further pre-sales questions.

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