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HOMTOM HT7 Pro 4G Phablet
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HOMTOM HT7 Pro 4G Phablet

- Silver EU Plug 170305601

5.5 inch Android 5.1 MTK6735 64bit Quad Core 1.0GHz 2GB RAM 16GB ROM Dual Cameras GPS HD Screen OTA Cameras
94.7
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    Ship between: May 20 - May 22, Estimated Shipping Time: business days Order Processing Time may require a few days. Once dispatched from warehouse, Shipping (or Delivery) Time depends on the Shipping Method.
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Tip:
Unlocked for Worldwide use. Please ensure local area network is compatible.
click here
for Network Frequency of your country. Please check with your carrier/provider before purchasing this item.

Notice:
This Android/Windows device is designed to function specifically with the current Android/Windows OS installed on it. Any alterations such as upgrades, modding with custom ROMs, rooting or flashing the Android device with other firmware will automatically void the device's warranty.

Main Features:
HOMTOM HT7 Pro 5.5 inch 4G Phablet Android 5.1 MTK6735 64bit Quad Core 1.0GHz 2GB RAM 16GB ROM IPS HD Screen OTA GPS Cameras
Display: 5.5 inch 1280 x 720 HD IPS Screen
CPU: MTK6735 Quad Core 64bit 1.0GHz
GPU:Mali-T720
System: Android 5.1 ( Will be upgrated to Android 6.0 soon )
RAM + ROM:2GB RAM+16GB ROM. TF card up to 128GB
Cameras:Front 2.0MP (SW 5.0MP) + Rear 8.0MP (SW 13.0MP) AF with with LED flashlight
Features: GPS, OTA, FM
SIM Card: Dual SIM dual standby. Dual Micro SIM cards
Networks:
2G: GSM 850/900/1800/1900MHz
3G: WCDMA 900/1900/2100MHz
4G: FDD-LTE: 800/1800/2100/2600MHz

HOMTOM HT7 Pro 5.5 inch 4G Phablet Android 5.1 MTK6735 64bit Quad Core 1.0GHz 2GB RAM 16GB ROM IPS HD Screen OTA GPS Cameras- Silver EU Plug
HOMTOM HT7 Pro 5.5 inch 4G Phablet Android 5.1 MTK6735 64bit Quad Core 1.0GHz 2GB RAM 16GB ROM IPS HD Screen OTA GPS Cameras- Silver EU Plug
HOMTOM HT7 Pro 5.5 inch 4G Phablet Android 5.1 MTK6735 64bit Quad Core 1.0GHz 2GB RAM 16GB ROM IPS HD Screen OTA GPS Cameras- Silver EU Plug
HOMTOM HT7 Pro 5.5 inch 4G Phablet Android 5.1 MTK6735 64bit Quad Core 1.0GHz 2GB RAM 16GB ROM IPS HD Screen OTA GPS Cameras- Silver EU Plug
HOMTOM HT7 Pro 5.5 inch 4G Phablet Android 5.1 MTK6735 64bit Quad Core 1.0GHz 2GB RAM 16GB ROM IPS HD Screen OTA GPS Cameras- Silver EU Plug
HOMTOM HT7 Pro 5.5 inch 4G Phablet Android 5.1 MTK6735 64bit Quad Core 1.0GHz 2GB RAM 16GB ROM IPS HD Screen OTA GPS Cameras- Silver EU Plug
HOMTOM HT7 Pro 5.5 inch 4G Phablet Android 5.1 MTK6735 64bit Quad Core 1.0GHz 2GB RAM 16GB ROM IPS HD Screen OTA GPS Cameras- Silver EU Plug
HOMTOM HT7 Pro 5.5 inch 4G Phablet Android 5.1 MTK6735 64bit Quad Core 1.0GHz 2GB RAM 16GB ROM IPS HD Screen OTA GPS Cameras- Silver EU Plug
HOMTOM HT7 Pro 5.5 inch 4G Phablet Android 5.1 MTK6735 64bit Quad Core 1.0GHz 2GB RAM 16GB ROM IPS HD Screen OTA GPS Cameras- Silver EU Plug
HOMTOM HT7 Pro 5.5 inch 4G Phablet Android 5.1 MTK6735 64bit Quad Core 1.0GHz 2GB RAM 16GB ROM IPS HD Screen OTA GPS Cameras- Silver EU Plug

Specification:

HOMTOM HT7 Pro 5.5 inch 4G Phablet Android 5.1 MTK6735 64bit Quad Core 1.0GHz 2GB RAM 16GB ROM IPS HD Screen OTA GPS Cameras- Silver EU Plug

Basic Information

Brand: HOMTOM
Type: 4G Phablet
OS: Android 5.1
Service Provider: Unlocked
Language: Afrikaans, Indonesian, Malay, Bosnian, Catalan, Czech, Danish, German, Estonian, English, Spanish, Filipino, French, Croatian, Zulu, Italian, Swahili, Latvian, Lithuanian, Hungarian, Dutch, Norwegian, Polish, Portuguese, Romanian, Rumantsch, Slovak, Slovenian, Finnish, Swedish, Vietnamese, Greek, Turkish, Bulgarian, Russian, Serb, Ukrainian, Hebrew, Urdu, Arabic, , Amharic, Hindi, Bengali, Thai, Korean, Japanese, Simplified Chinese /Traditional Chinese
SIM Card Slot: Dual SIM,Dual Standby
SIM Card Type: Dual Micro SIM Card

HOMTOM HT7 Pro 5.5 inch 4G Phablet Android 5.1 MTK6735 64bit Quad Core 1.0GHz 2GB RAM 16GB ROM IPS HD Screen OTA GPS Cameras- Silver EU Plug

Hardware

CPU: MTK6735
Cores: 1GHz,Quad Core
GPU: Mali-T720
RAM: 2GB RAM
ROM: 16GB
External Memory: TF card up to 128GB (not included)

HOMTOM HT7 Pro 5.5 inch 4G Phablet Android 5.1 MTK6735 64bit Quad Core 1.0GHz 2GB RAM 16GB ROM IPS HD Screen OTA GPS Cameras- Silver EU Plug

Network

Wireless Connectivity: 3G,4G,Bluetooth,GPS,GSM,WiFi
Network type: FDD-LTE+WCDMA+GSM
2G: GSM 850/900/1800/1900MHz
3G: WCDMA 900/1900/2100MHz
4G: FDD-LTE 800/1800/2100/2600MHz

HOMTOM HT7 Pro 5.5 inch 4G Phablet Android 5.1 MTK6735 64bit Quad Core 1.0GHz 2GB RAM 16GB ROM IPS HD Screen OTA GPS Cameras- Silver EU Plug

Display

Screen type: Capacitive,IPS
Screen size: 5.5inch
Screen resolution: 1280 x 720 (HD 720)

HOMTOM HT7 Pro 5.5 inch 4G Phablet Android 5.1 MTK6735 64bit Quad Core 1.0GHz 2GB RAM 16GB ROM IPS HD Screen OTA GPS Cameras- Silver EU Plug

Camera

Camera type: Dual cameras (one front one back)
Back camera: with flash light and AF
Back-camera: 8.0MP ( SW 13.0MP)
Front camera: 2.0MP ( SW 5.0MP )
Video recording: Yes
Touch Focus: Yes
Auto Focus: Yes
Flashlight: Yes
Camera Functions: Face Detection,HDR,Panorama Shot,Smile Capture

HOMTOM HT7 Pro 5.5 inch 4G Phablet Android 5.1 MTK6735 64bit Quad Core 1.0GHz 2GB RAM 16GB ROM IPS HD Screen OTA GPS Cameras- Silver EU Plug

Media Formats

Picture format: BMP,GIF,JPEG,PNG
Music format: AAC,MP3,OGG,WAV
Video format: 3GP,AVI,MP4
MS Office format: Excel,PPT,Word
E-book format: PDF,TXT
Live wallpaper support: Yes
Games: Android APK

HOMTOM HT7 Pro 5.5 inch 4G Phablet Android 5.1 MTK6735 64bit Quad Core 1.0GHz 2GB RAM 16GB ROM IPS HD Screen OTA GPS Cameras- Silver EU Plug

Other Features

I/O Interface: 3.5mm Audio Out Port,Micro USB Slot,TF/Micro SD Card Slot
Sensor: Ambient Light Sensor,Gravity Sensor,Proximity Sensor
Google Play Store: Yes
FM radio: Yes
OTA: Yes
Sound Recorder: Yes
Additional Features: 3G,4G,Alarm,Bluetooth,Browser,Calculator,Calendar,E-book,FM,GPS,MP3,MP4,People,Sound Recorder,Wi-Fi

HOMTOM HT7 Pro 5.5 inch 4G Phablet Android 5.1 MTK6735 64bit Quad Core 1.0GHz 2GB RAM 16GB ROM IPS HD Screen OTA GPS Cameras- Silver EU Plug

Battery

Battery Capacity (mAh): 1 x 3000mAh
Battery Type: Lithium-ion Polymer Battery

HOMTOM HT7 Pro 5.5 inch 4G Phablet Android 5.1 MTK6735 64bit Quad Core 1.0GHz 2GB RAM 16GB ROM IPS HD Screen OTA GPS Cameras- Silver EU Plug

Package Contents

Cell Phone: 1
Battery: 1
Power Adapter: 1
USB Cable: 1
English Manual : 1

HOMTOM HT7 Pro 5.5 inch 4G Phablet Android 5.1 MTK6735 64bit Quad Core 1.0GHz 2GB RAM 16GB ROM IPS HD Screen OTA GPS Cameras- Silver EU Plug

Dimensions and Weight

Product size: 15.54 x 7.78 x 0.79 cm / 6.12 x 3.06 x 0.31 inches
Package size: 18.00 x 12.00 x 6.00 cm / 7.09 x 4.72 x 2.36 inches
Product weight: 0.1700 kg
Package weight: 0.4800 kg

Product Notes:
1. Download your favorite apps through the Google Play Store or Market installed.
2. Note: This smart phone is designed only to work with the current Android/Windows OS installed in it. Any alterations such as upgrades or flashing a newer version will void the warranty.
3. The stated ROM amount shows the maximum available ROM with nothing installed. However, the Android/Windows OS and pre-installed software from the manufacturer will occupy some of this ROM. The available ROM on the device will therefore be slightly less than the ROM listed.

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Customer Reviews

4.74 out of 5
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See all 184 reviews Write a Review
  • Sergey
    Yes (0) Color: Black Size: EU Plug
    Homtom HT7 PRO
    Весьма не плохой телефон за свои деньги, экран яркий хотя не много желтит, изображение видно практически под любым углом. Порадовал аккумулятор - при том заряде с которым пришел телефон (около 30 процентов) при интенсивном использовании с включенным WiFi, блютуз,GPS, телефон проработал примерно 16 часов, причем около 4-х часов на одном проценте. 3,5 мм разъем стандартный, подходят любые наушники, переходники не нужны. Операционная система стандартный 5.1 андроид со своей фирменной оболочкой, присутствуют жесты и различные визуальные плюшки. Что еще хочется отметить заказ пришел очень быстро, за 11 дней - это рекорд!
    Suggestion
    -Желтит экран
    -нет OTG
    -боковые накладки под "метал" с верху и с низу имеют как бы заусеницы и склонны цепляться за все. Такое чувство, что могут отклеиться.

    Apr 09,2016

  • Toth Janos
    Yes (0) Color: Black Size: EU Plug
    GearBest - HOMTOM HT7 Pro 4G Phablet
    - price!
    - Very good price-quality relationship.
    - Very good phone in very reasonable price!perfect Value for money order!firmware came with no Chinese apps...Moreover include playstore
    - of high quality material
    - very good looking phone, elegance and classic
    - back cover is a imitation of brushed aluminum (it`s plastic) still look very nice and well fit in hands
    - it`s fast enough on android 5.1 and 2GB RAM phone is really quick
    - screen is ok in that resolution have: MiraVision, automatic brightness and few options like System body feelings
    - phone have everything like much expensive phones
    Suggestion
    none

    Apr 08,2016

  • HOMTOM HT7 Pro
    Yes (0) Color: Silver Size: EU Plug
    HOMTOM HT7 Pro 4G Phablet
    price!
    - Very good price-quality relationship.
    - Very good phone in very reasonable price!perfect Value for money order!firmware came with no Chinese apps...Moreover include playstore
    - of high quality material
    - very good looking phone, elegance and classic
    - back cover is a imitation of brushed aluminum (it`s plastic) still look very nice and well fit in hands
    - it`s fast enough on android 5.1 and 2GB RAM phone is really quick
    - screen is ok in that resolution have: MiraVision, automatic brightness and few options like System body feelings
    - phone have everything like much expensive phones
    Suggestion
    price!
    - Very good price-quality relationship.
    - Very good phone in very reasonable price!perfect Value for money order!firmware came with no Chinese apps...Moreover include playstore
    - of high quality material
    - very good looking phone, elegance and classic
    - back cover is a imitation of brushed aluminum (it`s plastic) still look very nice and well fit in hands
    - it`s fast enough on android 5.1 and 2GB RAM phone is really quick
    - screen is ok in that resolution have: MiraVision, automatic brightness and few options like System body feelings
    - phone have everything like m

    Jul 06,2018

  • Илья
    Yes (0) Color: Black Size: EU Plug
    Отличный телефон по изумительной цене!
    Отличный телефон! Хороший сенсор, качественная сборка, русский язык из коробки!
    Всем доволен характеристики супер:
    — процессор: MTK6735P, 64 bit, 1 ГГц, 4 ядра
    — дисплей: 5.5 дюйма, 720 х 1280, IPS
    — память: 16 Гб пользовательской + 2 Гб ОЗУ + слот для карт памяти
    — камеры: 8 мп и 2 мп с интерполяцией до 13 мп и 5 мп соответственно
    — модули: WiFi, Bluetooth 4.0, GPS и поддержка OTG
    — связь: Dual microSIM, 2G/3G/4G
    — ОС: Android 5.1
    — аккумулятор: 3000 мАч
    Будем пользоваться!
    Suggestion
    Все простительны за такую цену =)

    Jun 07,2016

  • Dragos
    Yes (0) Color: Black Size: EU Plug
    Mr.
    It came with a free tempered glass screen protector, a standard screen protection foil was already attached. Worked right out the box, Android 5.1 runs smoothly. No freezing, no stuttering, nothing bad at all (especially for a smartphone in this price range). Display is very good, camera as well. Built quality is good, used materials are mainly plastics.
    Speedtest in 4G Vodafone Romania http://www.speedtest.net/my-result/a/1873199080
    Suggestion
    no

    Apr 19,2016

  • cosmit1
    Yes (0) Color: Black Size: EU Plug
    HOMTOM HT7 Pro
    - price!
    - very good looking phone, elegance and classic
    - back cover is a imitation of brushed aluminum (it`s plastic) still look very nice and well fit in hands
    - it`s fast enough on android 5.1 and 2GB RAM phone is really quick
    - screen is ok in that resolution have: MiraVision, automatic brightness and few options like System body feelings
    - phone have everything like much expensive phones
    Suggestion
    - the power button from the side is moving little bit and sometimes I have feelings that not fit, but its a detail
    - battery is big (have 3000 mAh) but I think it is consume really quickly

    Conclusion: For that price, look and parameters I will buy this phone once again, very good buy

    Apr 01,2016

  • Francesco
    Yes (0) Color: Silver Size: EU Plug
    Homtom HT7 pro
    Il telefono è bello ed il display abbastanza grande e luminoso, ho avuto qualche problema all'inizio, anche se dopo l'aggiornamento è andato meglio. Il tasto di accensione si blocca e resta incantato, un brutto difetto, che gearbest ha in qualche modo rimborsato, spero di riuscire ad aggiustarlo, per il resto va bene, abbastanza fluido, la batteria arriva fino a sera, la macchina fotografica di giorno va bene, di sera un pò meno, nel complesso un telefono da 7. Speriamo mi duri un poco.
    Suggestion
    Scalda un pò sotto stress, peccato per il tasto accensione.

    Jul 08,2016

  • Ernie
    Yes (0) Color: Black Size: EU Plug
    Homtom HT7 Pro - золота середина
    Розумна ціна за апарат в даному класі;
    Непогане поєднання діагоналі дисплея і продуктивності;
    Роздільний слот під карту пам'яті і другу SIM;
    Наявність і нормальна робота LTE модуля;
    Відмінний яскравий світлодіодний індикатор;
    Достатній рівень автономної роботи.
    Suggestion
    Середня якість камер;
    Немає підсвічування сенсорних кнопок.

    Nov 13,2017

  • Soh
    Yes (0) Color: Black Size: EU Plug
    Good stuffs
    Its easy just pop it open and need to take out the battery/untape the transparent tape to start using. (i had to figure it for a while)
    Power on and the rest is ABC.
    Good make although at this low price point, feels like a $300 phone really.
    The hold/feel of the phone is at least triple the price.
    I am still wondering how can they make money with this phone lol.
    Suggestion
    no fcukign CON. This is the best phone i have bought.
    Only wondering if batt is really 3000mah as it takes up life very fast.
    MUST get one, i have Iphone 3Gs, 4s, 5, 6Plus, ZTE and Samsung.
    This HT7 pro beats them all, comparing price and usefulness.

    Apr 04,2016

  • Luke
    Yes (0) Color: Black Size: EU Plug
    Great phone at the price point
    Quick, no lag
    Lightweight despite size
    Has not had any problem with any app I've thrown at it so far
    Display is good quality, good angles
    Dual sim works well
    Camera is good
    Includes MTK's Miravision
    Includes two screen protectors, one already applied
    Suggestion
    Has a big battery but big display means it's about normal battery duration
    Screen is plastic instead of glass

    Aug 31,2016

FAQ for HOMTOM HT7 Pro 4G Phablet

Customer Questions & Answers

  • All(49)
  • Product Information(34)
  • Stock Status(2)
  • Payment(1)
  • About Shipping(8)
  • Others(4)
Q

Good day! Around two years ago i bought this device and very happy. But i tried to find new battery for this device, but didn't find it on the site. Could you provide information where i can find new battery, or any another battery can be compatible with my phone. Great thanks in advance!

By Filippov Ivan Sep-13/2017 02:14:15

A

Hello Filippov,
We are sorry we don't have this item battery only.

Q

im with videotron lte and i wonder if i can use this phone

By richer Jul-05/2017 01:30:20

A

Hello richer, 


Networks: 
2G: GSM 850/900/1800/1900MHz
3G: WCDMA 900/1900/2100MHz
4G: FDD-LTE: 800/1800/2100/2600MHz

You can check it here via http://maps.mobileworldlive.com/ to see if the network is compatible.

Thank you for your inquiry.

Q

Purchased a homtom ht17 8 months ago and a fault has occured where the menu/home/&back buttons do not operate. Can't find any one in aust too fix problem. Any idea what this problem could be and is there a homtom dealer in Australia where I can send it to be repaired Kindest regards Glen Edmonds

By Glen edmonds Jun-12/2017 04:39:03

A

Hello Glen
For after sales issue, please go to our  Support Center here: http://support.gearbest.com/
For a faster reply, please select the right question type.We kindly ask you to submit one ticket per topic(i.e order).We will reply you within 24 hours except on weekends and public holidays.

Q

Hola por favor resido en el departamento de lambayeque - chiclayo - Perú, es posible solicitar y el envio a mi domilio, digame forma de pago y costo en dolares, gracias por su rpta.

By Absalón Nov-05/2016 21:57:53

A

Hello Absalón,

Thank you for your inquiry.

Please kindly order it, Pay for it, Then we will be able to send it to you. We do not accept case after delivery for now.

Thank you, Let me know if you need any help.

Have a nice day!


Q

Estim@s, el uso del equipo es compatible en CHILE. saludos.

By Robert Nov-02/2016 01:48:08

A

Hello Robert,

Thank you for your inquiry.

Unlocked for Worldwide use. Please ensure local area network is compatible. click here:http://maps.mobileworldlive.com/for Network Frequency of your country. Please check with your carrier/provider before purchasing this item. 

Thank you, Let me know if you need any help.

Have a nice day!

 


Q

About HOMTOM HT7 Pro, this Package, did contains cilica case? Greetings.

By Vaso Lekovic Oct-10/2016 16:21:41

A

Hello Vaso,

The package doesn't contain cilica case, while you can check the case for this phone here: http://www.gearbest.com/homtom-ht7-pro-case-_gear/ 

Thanks for your attention. 

Q

este telefono es homologado por aduana en colombia? se puede despachar a Colombia?

By Mauricio Suarez Oct-09/2016 21:37:05

A

Hello Mauricio,

Yes, we can ship it to Colombia.

Taxes do not come from us if any. Taxes are beyond Gearbest's control and only depend on the delivery country's regulations and policies.
For more details: http://www.gearbest.com/about/faq.html

Q

Tried looking for info regarding my question, but was unable to find any. Are these phones able to be used on any network, including prepaid?

By Margo Oct-02/2016 00:34:22

A

Hello Margo,

This phone is unlocked for Worldwide use. Please ensure local area network is compatible as below:
   2G: GSM 850/900/1800/1900MHz
   3G: WCDMA 900/1900/2100MHz
   4G: FDD-LTE: 800/1800/2100/2600MHz   

Thanks for your attention. 

Q

1. Does the Hom Tom 17 Pro have a Gyro and a compass for use in Virtual Reality? Is it compatible with VR Box? 2. Is the Hom Tom 17 Pro compatible with GSM. I would like to use TracFone. 3. I have Netgear 11 for my Wi-Fi? Is that a problem? Yours faithfully, Robert

By Robert Sep-26/2016 12:20:19

A

Hello Robert,

1. This phone doesn't have a Gyro and a compass for use in Virtual Realit. You can use this phone with VR Box. 

2. It supports 2G: GSM 850/900/1800/1900MHz, you can check if the frenquency suits your carrier. 

3. It supports wifi 802.11b/g/n wireless internet. 

Thanks for your attention. 

Q

Hi, can this phone be used on the Optus network? I have a Sim card that I plan on using with this phone and I want to know if it is possible.

By Ryan Jackson Aug-22/2016 12:17:05

A

Hello Ryan,

Please confirm the network:

2G: GSM 850/900/1800/1900MHz
   3G: WCDMA 900/1900/2100MHz
   4G: FDD-LTE: 800/1800/2100/2600MHz

Tip: 

Unlocked for Worldwide use. Please ensure local area network is compatible. Click herehttp://maps.mobileworldlive.com/  for Network Frequency of your country. Please check with your carrier/provider before purchasing this item.

Best Regards


Q

Good day! Around two years ago i bought this device and very happy. But i tried to find new battery for this device, but didn't find it on the site. Could you provide information where i can find new battery, or any another battery can be compatible with my phone. Great thanks in advance!

By Filippov Ivan Sep-13/2017 02:14:15

A

Hello Filippov,
We are sorry we don't have this item battery only.

Q

im with videotron lte and i wonder if i can use this phone

By richer Jul-05/2017 01:30:20

A

Hello richer, 


Networks: 
2G: GSM 850/900/1800/1900MHz
3G: WCDMA 900/1900/2100MHz
4G: FDD-LTE: 800/1800/2100/2600MHz

You can check it here via http://maps.mobileworldlive.com/ to see if the network is compatible.

Thank you for your inquiry.

Q

Hola por favor resido en el departamento de lambayeque - chiclayo - Perú, es posible solicitar y el envio a mi domilio, digame forma de pago y costo en dolares, gracias por su rpta.

By Absalón Nov-05/2016 21:57:53

A

Hello Absalón,

Thank you for your inquiry.

Please kindly order it, Pay for it, Then we will be able to send it to you. We do not accept case after delivery for now.

Thank you, Let me know if you need any help.

Have a nice day!


Q

Estim@s, el uso del equipo es compatible en CHILE. saludos.

By Robert Nov-02/2016 01:48:08

A

Hello Robert,

Thank you for your inquiry.

Unlocked for Worldwide use. Please ensure local area network is compatible. click here:http://maps.mobileworldlive.com/for Network Frequency of your country. Please check with your carrier/provider before purchasing this item. 

Thank you, Let me know if you need any help.

Have a nice day!

 


Q

About HOMTOM HT7 Pro, this Package, did contains cilica case? Greetings.

By Vaso Lekovic Oct-10/2016 16:21:41

A

Hello Vaso,

The package doesn't contain cilica case, while you can check the case for this phone here: http://www.gearbest.com/homtom-ht7-pro-case-_gear/ 

Thanks for your attention. 

Q

Tried looking for info regarding my question, but was unable to find any. Are these phones able to be used on any network, including prepaid?

By Margo Oct-02/2016 00:34:22

A

Hello Margo,

This phone is unlocked for Worldwide use. Please ensure local area network is compatible as below:
   2G: GSM 850/900/1800/1900MHz
   3G: WCDMA 900/1900/2100MHz
   4G: FDD-LTE: 800/1800/2100/2600MHz   

Thanks for your attention. 

Q

1. Does the Hom Tom 17 Pro have a Gyro and a compass for use in Virtual Reality? Is it compatible with VR Box? 2. Is the Hom Tom 17 Pro compatible with GSM. I would like to use TracFone. 3. I have Netgear 11 for my Wi-Fi? Is that a problem? Yours faithfully, Robert

By Robert Sep-26/2016 12:20:19

A

Hello Robert,

1. This phone doesn't have a Gyro and a compass for use in Virtual Realit. You can use this phone with VR Box. 

2. It supports 2G: GSM 850/900/1800/1900MHz, you can check if the frenquency suits your carrier. 

3. It supports wifi 802.11b/g/n wireless internet. 

Thanks for your attention. 

Q

Hi, can this phone be used on the Optus network? I have a Sim card that I plan on using with this phone and I want to know if it is possible.

By Ryan Jackson Aug-22/2016 12:17:05

A

Hello Ryan,

Please confirm the network:

2G: GSM 850/900/1800/1900MHz
   3G: WCDMA 900/1900/2100MHz
   4G: FDD-LTE: 800/1800/2100/2600MHz

Tip: 

Unlocked for Worldwide use. Please ensure local area network is compatible. Click herehttp://maps.mobileworldlive.com/  for Network Frequency of your country. Please check with your carrier/provider before purchasing this item.

Best Regards


Q

Is it works in India? in 3G & 4G networks ? what are all the frequencies it will work...

By Satish Jul-27/2016 05:42:11

A

Hello Satish,

Please confirm the network: 

   2G: GSM 850/900/1800/1900MHz
   3G: WCDMA 900/1900/2100MHz
   4G: FDD-LTE: 800/1800/2100/2600MHz


Tip: 

Unlocked for Worldwide use. Please ensure local area network is compatible. Click herehttp://maps.mobileworldlive.com/  for Network Frequency of your country. Please check with your carrier/provider before purchasing this item.


Q

Hi, if an external TF-Card is used, will it occupy one of the SIM-Card spaces ?

By Klaus Rossell Jul-23/2016 11:38:10

A

Hello Klaus,
The tf card will not occupy one of the SIM-Card spaces.

Q

Is this item in stock?

By S Mar-20/2016 08:12:01

A

Hello S,
Yes, we have stock, please feel free to order it.
Best Regards

Q

How much time for spedition in italy?

By Gio Feb-14/2016 15:26:38

A
Hi ,
Total Delivery Time = Processing Time + Packaging Time + Shipping Time
We generally require between 3-5 business days to arrange shipment of orders. 
The exact delivery time depends on the shipping method you choose. 
1) Expedited Shipping: Around 4-7 business days to arrive.
2) Standard Shipping: Between 6-8 business days to be delivered.
3) Flat Rate Shipping: Between10-25 business days to ship to the destination. 
Please check the details in following link   http://www.gearbest.com/about/shipping-methods.html
Q

you guys share with payment credit card directly? IN HOW MANY TIMES?

By Marcelo Cabral Jun-27/2016 00:07:15

A

Hello Marcelo,
Our website accepts following safe and secure payment methods:
1.PayPal
2.Pay by credit card directly
3.Pay by credit card via PayPal
4.Wire Transfer
5.Western Union
6.Pay by Boleto Bancario via Ebanx
Available payment methods depends on where are you from. Please add items to cart, click"proceed to checkout",then choose the destination country to check it.
If you pay by Wire Transfer,Western Union,please contact us for further details.

Q

How long will it take to get to nsw Australia

By Alex Aug-20/2016 10:26:56

A

Hello Alex,
We generally require between 3-7 business days to arrange shipment upon payment. The exact processing time varies depending on the item.
Please refer to our shipping estimation below:
A. Expedited Shipping: Around 3-7 business days to arrive.
B. Standard Shipping: Between 7-10 business days to be delivered.
C. Flat Rate Shipping: Between 10-25 business days to be received.
For more shipping details http://www.gearbest.com/about/shipping-methods.html

Q

can i get this phone in Pakistan

By fakhar ali Jul-18/2016 05:56:02

A

Hello fakhar,

Yes,we can ship the item to Pakistan.


Q

can i get this phone in india????

By JOYANTA MONDAL Jul-09/2016 17:10:43

A

Hello JOYANTA,
Yes ,we can send it to india.

Q

Good day to you! Tell me please are you sending it to Austria? Thank you.

By K.Goncharov Jul-09/2016 12:44:38

A

Hello K.Goncharov,
We can send it to Austria.

Q

Hi. I wanna learn about this items shipping to Turkey. Because in my country not available on purchases over $ 100. And also it does not pass through my country custom service. How you overcome that problem. Thank you. If you can send that phone i will buy one of that.

By ihsan Mar-28/2016 15:01:01

A

Hello ihsan, 

We normally declare a lower price on your package in consideration of our coutries' customs policy and your interests. 

Please note that every country has its own customs policies. If we don't declare your package as our country's policy, we can't ship out your order to you.


Taxes do not come from us if any. Taxes are beyond Gearbest's control and only depend on the delivery country's regulations and policies. Generally, import taxes can be reduced and in some cases avoided ( if applicable) with postal deliveries.
For more details: http://www.gearbest.com/about/faq.html

Q

Does this item ship from Euro warehouse or China.

By S Gordon Feb-17/2016 17:39:49

A

Hi,

We ship from China. Thank you for your inquiry.

Q

hello can you please tell me if i have to pay any taxes or fees more in the customs in greece

By notis Feb-17/2016 09:42:51

A

Hi,

Taxes are charged by your local customs office control and are covered by the customer. We recommend you ship the item by surface mail or ems to reduce or avoid ( if applicable). Please refer to http://www.gearbest.com/about/faq.html 


Q

Will this item automaticly send from uk if i order it from germany? When will it arive, when i order it today?

By Olaf Jan-28/2016 16:34:23

A
Hi Olaf,this item is still on presale. I am sorry to inform you that the presale item is only available in China warehouse. After the presale ends, we will start to dispatch the presale items based on the order sequence for whom is pre-ordered. 
Thank you for your kind understanding. Please feel free to ask further pre-sales questions.
Q

Purchased a homtom ht17 8 months ago and a fault has occured where the menu/home/&back buttons do not operate. Can't find any one in aust too fix problem. Any idea what this problem could be and is there a homtom dealer in Australia where I can send it to be repaired Kindest regards Glen Edmonds

By Glen edmonds Jun-12/2017 04:39:03

A

Hello Glen
For after sales issue, please go to our  Support Center here: http://support.gearbest.com/
For a faster reply, please select the right question type.We kindly ask you to submit one ticket per topic(i.e order).We will reply you within 24 hours except on weekends and public holidays.

Q

este telefono es homologado por aduana en colombia? se puede despachar a Colombia?

By Mauricio Suarez Oct-09/2016 21:37:05

A

Hello Mauricio,

Yes, we can ship it to Colombia.

Taxes do not come from us if any. Taxes are beyond Gearbest's control and only depend on the delivery country's regulations and policies.
For more details: http://www.gearbest.com/about/faq.html

Q

Does this phablet has U K Enlish language and can we get users manual in Enlish language, also can I use stand size SIM card?

By Parmar May-27/2016 18:56:43

A

Hello, 
It has Enlish language and you can get an English manual. 

SIM Card: Dual SIM dual standby. Dual Micro SIM cards

Best Regards


Q

Are there screen protectors and cases available for the phone?

By joe Mar-14/2016 18:31:22

A

Hello joe,

Thank you for your inquiry.You can order them in this link:http://www.gearbest.com/cell-phone-accessories/pp_300013.html


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