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Home > > Smart Watch Phone

Customer Questions & AnswersAsk a question

  • All (96)
  • Product information (83)
  • Stock status (4)
  • Payment (0)
  • About shipping (1)
  • Others (8)
  • Q

    Os vídeos gravados usando a câmera do DZ09 são salvos no cartão (se houver), ou na memoria interna?

    By David Oliveira Aug-01/2017 01:08:58

    A

    Hello David,
    Thank you for your inquiry.

    The video information will be recorded on the SD card.

    Let me know if you need any help.

  • Q

    Polisch language ist ?

    By Marek Dobrzynski- Saborowski Jul-27/2017 09:07:55

    A

    Hello Marek,


    Please check the available languages in the product specification.

    The item supports the following languages:Thai language, Vietnamese, Hindi, Malaysia language, Burmese, English.


  • Q

    Consigo atender ligações e escutar musicas mp3 nele com um fone bluetooth que tenha microfone?

    By Marcos Welber Guimarães do Nascimento Jul-22/2017 05:07:47

    A

    Hello Marcos,
    Yes you can do it.

  • Q

    Hi, Can this watch play video on sd card? if it does, what video formats it support? Thank you and best regards

    By Sam Jul-21/2017 10:07:52

    A

    Hello Sam,

    Sorry that this watch is unable to play videos.

    Thank you for your inquiry.

  • Q

    Hello,there is the possibility of listening to music on normal headphones and what kind of headphones can be used with this watch, usb or jack.I think it can also help connect to the radio, otherwise it will not work maybe without the antenna. Kindly advice me.Thanks

    By Elena Jul-20/2017 01:07:09

    A

    Hello Elena,
    It can work with wireless headphone.

    Let me know if you need any help.

  • Q

    Do you have him with the Portuguese language of Brazil?

    By Jonas Jul-16/2017 01:07:40

    A

    Hello Jonas,
    Currently we do not have the version with Brazilian Portuguese language of this model.

    Thank you for your inquiry.

  • Q

    HI I've seen this product on youtube reviews with pre-installed WhatsApp and Facebook. If this is not on this model, which smartwatch products do you have that supports these apps (send and receive)?

    By Grant Jul-14/2017 12:07:01

    A

    Hello Grant,


    This watch comes with pre-installed WhatsApp and Facebook.

    Thank you for your inquiry.

  • Q

    Dz09 smart watch phone yst Polish langue ?

    By Marek Dobrzynski- Saborowski Jul-10/2017 09:07:44

    A

    Hello Marek,
    This item just has Thai language, Vietnamese, Hindi, Malaysia language, Burmese, English language .

  • Q

    Hello good afternoon, this watch is waterproof, it comes in the box

    By Fabiano Oliveira Jul-09/2017 11:07:00

    A

    Hello Fabiano,
    We are sorry it can't. It has box.

  • Q

    Hi, Could you tell me which version is this smart watch ? IDZ09 can be V1.0, V2.0, V2.1 ili V2.5 Which version is this smart watch?

    By Ivan Jun-29/2017 03:06:21

    A

    Hello Ivan,
    Bluetooth Version: V3.0

    Please feel free to ask if you have further pre-sale questions.

Prev 1 234 ... 10Go To: GO

  • Q

    Os vídeos gravados usando a câmera do DZ09 são salvos no cartão (se houver), ou na memoria interna?

    By David Oliveira Aug-01/2017 01:08:58

    A

    Hello David,
    Thank you for your inquiry.

    The video information will be recorded on the SD card.

    Let me know if you need any help.

  • Q

    Polisch language ist ?

    By Marek Dobrzynski- Saborowski Jul-27/2017 09:07:55

    A

    Hello Marek,


    Please check the available languages in the product specification.

    The item supports the following languages:Thai language, Vietnamese, Hindi, Malaysia language, Burmese, English.


  • Q

    Consigo atender ligações e escutar musicas mp3 nele com um fone bluetooth que tenha microfone?

    By Marcos Welber Guimarães do Nascimento Jul-22/2017 05:07:47

    A

    Hello Marcos,
    Yes you can do it.

  • Q

    Hi, Can this watch play video on sd card? if it does, what video formats it support? Thank you and best regards

    By Sam Jul-21/2017 10:07:52

    A

    Hello Sam,

    Sorry that this watch is unable to play videos.

    Thank you for your inquiry.

  • Q

    Hello,there is the possibility of listening to music on normal headphones and what kind of headphones can be used with this watch, usb or jack.I think it can also help connect to the radio, otherwise it will not work maybe without the antenna. Kindly advice me.Thanks

    By Elena Jul-20/2017 01:07:09

    A

    Hello Elena,
    It can work with wireless headphone.

    Let me know if you need any help.

  • Q

    Do you have him with the Portuguese language of Brazil?

    By Jonas Jul-16/2017 01:07:40

    A

    Hello Jonas,
    Currently we do not have the version with Brazilian Portuguese language of this model.

    Thank you for your inquiry.

  • Q

    HI I've seen this product on youtube reviews with pre-installed WhatsApp and Facebook. If this is not on this model, which smartwatch products do you have that supports these apps (send and receive)?

    By Grant Jul-14/2017 12:07:01

    A

    Hello Grant,


    This watch comes with pre-installed WhatsApp and Facebook.

    Thank you for your inquiry.

  • Q

    Dz09 smart watch phone yst Polish langue ?

    By Marek Dobrzynski- Saborowski Jul-10/2017 09:07:44

    A

    Hello Marek,
    This item just has Thai language, Vietnamese, Hindi, Malaysia language, Burmese, English language .

  • Q

    Hello good afternoon, this watch is waterproof, it comes in the box

    By Fabiano Oliveira Jul-09/2017 11:07:00

    A

    Hello Fabiano,
    We are sorry it can't. It has box.

  • Q

    Hi, Could you tell me which version is this smart watch ? IDZ09 can be V1.0, V2.0, V2.1 ili V2.5 Which version is this smart watch?

    By Ivan Jun-29/2017 03:06:21

    A

    Hello Ivan,
    Bluetooth Version: V3.0

    Please feel free to ask if you have further pre-sale questions.

Prev 1 234 ... 9Go To: GO

  • Q

    Is it water resistant?

    By João Rocha Jun-25/2017 03:06:18

    A

    Hello João,
    We are sorry it can't.

  • Q

    when you will get again this product in stock?

    By vlad Jun-12/2017 11:06:27

    A

    Hello, vlad

    Thank you for the inquiry.

    The item is in stock now, please feel free to order it.

    Please feel free to contact us if you have additional questions.


  • Q

    tem disponivel para entrega

    By Duraes Apr-30/2017 09:04:18

    A

    Hello Duraes,


    This is a popular product, but we are happy to inform you that it is in stock and available to purchase today.

    Please feel free to order it.


  • Q

    Hello and have a good day! Could you please confirm if there is stock available for this item now? to place my order? if not, when it will be available if I place my order today? Thanks as always for your quick confirmation. Thank.

    By Nipo Feb-19/2017 11:02:05

    A

    Hello Nipo,


    This item is in stock now, welcome to order.

    Thanks for your inquiry.

  • Q

    Porque el envió a El Salvador esta costando $25 cuando antes era gratis ??

    By Isaac Feb-10/2017 05:02:39

    A

    Hello Isaac,

    What is the shipping cost?

    The price depends on the weight of product, the origin, the destination, the shipping method and warehouses, and other considerations. Detailed pricing information is visible when placing an order.

    Choose the correct destination and warehouse, then select the shipping method, to obtain an accurate shipping cost.


  • Q

    hello my name is safi ilive in algeria am 17 years old and ihave this youtube channel https://www.youtube.com/channel/UC0Cj7LGei-qnNXyi_Eo58NQ and iwould be so happy if you send me your product to do an unboxing or review for your product in my channel ihave more then 2k subs and 1.2m views and iwould be so happy to work with you and thank you am looking forward to hear from you

    By safi kebdani May-11/2017 06:05:34

    A

    Hello safi,


    Please kindly contact our Youtube team via email here: youtube@gearbest.com.


  • Q

    how i can now is this watch work with my phone samsung j1-6

    By Customer Apr-19/2017 08:04:58

    A

    Hi, it is compatible with Android smart phones.

  • Q

    how i can now is this watch work with my phone samsung j1-6

    By Customer Apr-19/2017 08:04:51

    A

    Hi, it is compatible with Android smart phones.

  • Q

    where do i get sim card for watch

    By Rich Mar-11/2017 07:03:36

    A

    Hello Rich,

    It is the same SIM card with the phone.

  • Q

    Can i change the language in italian language? Is there a way to do it?

    By Roberto Mar-07/2017 09:03:08

    A

    Hello Roberto,
    It doesn't supports Italian language, you can nto change it.

  • Q

    How to know oder number

    By Yash tech Feb-25/2017 05:02:49

    A

    Hello Yash,


    Please go to : My account>>My orders , you can find it there . It begins with the Letter "W", and it has 16 numbers.

    Thanks for your inquiry.

  • Q

    Do you offer discount for vulume purchases? If so, how much for every how many? Thanks.

    By Saulo Jan-12/2017 10:01:15

    A

    Hello Saulo

    Thank you for your inquiry.

    Please feel free to refer to the price shown on the item page, discount is not available for now.

    Thank you, Let me know if you need any help.

    Have a nice day!


  • Q

    You advertize this watch for 9.95 euros on the cover pqge, then increqse it to 11.76 euros on the order pqge; Whqt's the deql? I'd buy it at the first price.

    By Jack Burston Dec-29/2016 04:12:13

    A

    Hello Jack,
    Please delete all the cookies and history in the browser and check again. It's on flash sale and the price is 9.95 EUR now.