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Home > > > RC Quadcopters

Customer Questions & AnswersAsk a question

  • All (31)
  • Product information (24)
  • Stock status (1)
  • Payment (1)
  • About shipping (3)
  • Others (2)
  • Q

    ola, gostaria de esta comprando apenas a câmera, a possibilidade?

    By Daniel May-30/2017 10:05:11

    A

    Hello Daniel,
    Thank you for your inquiry.

    We do not sell the camera separately.

    Let me know if you need any help.

  • Q

    Hi, Shipping Cost:$40.46 to i need pay for it or what? Or just pay $105.34 price?

    By Andrius May-22/2017 01:05:02

    A

    Hello Andrius,

    You can see the shipping cost and delivery time during the checkout.


    Simply add the items you wish to purchase to your cart and select your delivery country. The available shipping methods and cost will then be displayed.


    The delivery cost depends on the shipping method chosen, along with other factors such as weight, shipping time and the destination country.


  • Q

    hello is there an SD card provided for the camera inside the package ? thanks regards

    By Customer May-11/2017 02:05:17

    A

    Hello Customer,

    Package Contents: 1 x Quadcopter, 1 x Transmitter, 1 x Charger, 1 x Camera, 4 x Spare Propeller, 1 x Card Reader, 2 x Landing Gear, 1 x Screwdriver, 4 x Protection Frame, 1 x Screw Set.

  • Q

    como funciona envio para brasil deste produto, como e questão da tributação? como funciona tem valor minimo?

    By Joao Fernandes Apr-24/2017 10:04:29

    A

    Hello Joao,
    We regret that we cannot under declare goods due to customs laws or guarantee that our customers will not have to pay import tax. However, we will always strive to ensure that customers do not incur further costs and will always choose the best shipping solution possible for the destination country that the customer has chosen.

  • Q

    Se il prodotto mi arriva dalla Cina in Italia c'e' il rischio di pagare anche la dogana?

    By Mauro Apr-06/2017 09:04:10

    A

    Hello Mauro,
    Taxes do not come from us if any. Taxes are beyond Gearbest's control and only depend on the delivery country's regulations and policies. Generally, import taxes can be reduced and in some cases avoided ( if applicable) with postal deliveries.
    For more details: http://www.gearbest.com/about/faq.html

  • Q

    In expedited shipping, will it a be door to door delivery in this Philippines?

    By Renan Mar-12/2017 07:03:08

    A

    Hello Renan,
    Yes ,it is .

    Thanks for your inquiry.


  • Q

    Bonjour, je me présente, je me nomme Baptiste Noyer et je suis adepte de nouvelles technologies. Votre produit "Syma X8HG RC Drone" m'a l'air très intéressant, tant au niveau rapport qualité/prix, que dans son design. Je vous propose donc en échange d'un test rédigé et argumenté, accompagné de multiples photos de recevoir votre produit gratuitement. Je m'engage à faire ce test de manière professionnelle. Je possède aussi un site que je viens de crée et bientôt une chaine youtube pour promouvoir vos produits. https://techtestfr.000webhostapp.com Je vous donne donc mon adresse e-mail et mon numéro de téléphone : - 0632682503 - noyerb@gmail.com Dans l'attente d'une réponse, cordialement Baptiste Noyer.

    By Baptiste Mar-07/2017 02:03:51

    A

    Bonjour Baptiste

    Vous n'avez qu'à contacter youtube@gearbest.com.


  • Q

    Hi, can I attach a gopro to this drone?

    By Beth Jan-31/2017 05:01:05

    A

    Hello Beth,

    Thank you for your inquiry.

    It would be better to take the one included. We have not tested about gopro.

    Please feel free to contact us if further questions.Thank you for your attention.


  • Q

    Do you send this product to Portugal? Does it come through Spain using you Priority Line > Spain Express! ?

    By JA Jan-31/2017 01:01:27

    A

    Hello JA,

    Thank you for your inquiry.

    Yes, we can ship this item to Portugal. Please check this link for the estimated shipping time: http://prntscr.com/e4on0n

    The shipping route is depended on the shipping company.

    Please feel free to contact us if further questions.

    Thank you for your attention.


  • Q

    Kindly arrange Syma X8HG drone with FPV real time camera, most of them looking for FPV drones. Please update

    By Sibi Sebastian Jan-17/2017 08:01:12

    A

    Hello Sibi,
    Sorry the FPV is not included

Prev 1 234Go To: GO

  • Q

    ola, gostaria de esta comprando apenas a câmera, a possibilidade?

    By Daniel May-30/2017 10:05:11

    A

    Hello Daniel,
    Thank you for your inquiry.

    We do not sell the camera separately.

    Let me know if you need any help.

  • Q

    hello is there an SD card provided for the camera inside the package ? thanks regards

    By Customer May-11/2017 02:05:17

    A

    Hello Customer,

    Package Contents: 1 x Quadcopter, 1 x Transmitter, 1 x Charger, 1 x Camera, 4 x Spare Propeller, 1 x Card Reader, 2 x Landing Gear, 1 x Screwdriver, 4 x Protection Frame, 1 x Screw Set.

  • Q

    como funciona envio para brasil deste produto, como e questão da tributação? como funciona tem valor minimo?

    By Joao Fernandes Apr-24/2017 10:04:29

    A

    Hello Joao,
    We regret that we cannot under declare goods due to customs laws or guarantee that our customers will not have to pay import tax. However, we will always strive to ensure that customers do not incur further costs and will always choose the best shipping solution possible for the destination country that the customer has chosen.

  • Q

    Se il prodotto mi arriva dalla Cina in Italia c'e' il rischio di pagare anche la dogana?

    By Mauro Apr-06/2017 09:04:10

    A

    Hello Mauro,
    Taxes do not come from us if any. Taxes are beyond Gearbest's control and only depend on the delivery country's regulations and policies. Generally, import taxes can be reduced and in some cases avoided ( if applicable) with postal deliveries.
    For more details: http://www.gearbest.com/about/faq.html

  • Q

    Hi, can I attach a gopro to this drone?

    By Beth Jan-31/2017 05:01:05

    A

    Hello Beth,

    Thank you for your inquiry.

    It would be better to take the one included. We have not tested about gopro.

    Please feel free to contact us if further questions.Thank you for your attention.


  • Q

    Kindly arrange Syma X8HG drone with FPV real time camera, most of them looking for FPV drones. Please update

    By Sibi Sebastian Jan-17/2017 08:01:12

    A

    Hello Sibi,
    Sorry the FPV is not included

  • Q

    Syma X8HG Hi, is possible to buy this Drone with mode 2 (left hand throttle), Thank you Andrea

    By Andrea Jan-09/2017 10:01:33

    A

    Hello Andrea,


    Please kindly note the mode 1 and mode 2 can be adjusted.You can kindly view the page.

    Have a nice day.

  • Q

    can you please confirm that it has a FPV as it says it does on the box however, I was reading through the customer reviews and one of them said it didn't have it.

    By adam dadley-webb Jan-08/2017 11:01:34

    A

    Hello adam,
    Sorry the FPV is not included


    Package Contents: 1 x Quadcopter, 1 x Transmitter, 1 x Charger, 1 x Camera, 4 x Spare Propeller, 1 x Card Reader, 2 x Landing Gear, 1 x Screwdriver, 4 x Protection Frame, 1 x Screw Set

  • Q

    What is the weight for the X8HG ready to fly ? Can the quad be flown for training purpose without the camera installed ?

    By JYFOU Dec-22/2016 08:12:42

    A

    Hello JYFOU,

    The weight of drone is 625g

    Yes, the quad can be flown for training purpose without the camera installed

    Hope you enjoy shopping here with us.

  • Q

    I was just wondering which model is this because they read that there is a Syma x8hg with real time FPV and that's what it's written on the pictures you have for this model, so does it have or have not support for FPV

    By Kiril Sep-10/2016 06:09:14

    A

    Hi,Kiril

    Thanks for your inquiry.

    It does not support FPV.

Prev 1 23Go To: GO

  • Q

    Will be this quadcopter in stock in EU warehouse ? Beacuse now is OUT OF STOCK.

    By Simon Jan-13/2017 02:01:24

    A

    Hi Simon


    Thank you for your inquiry.


    Sorry, this item is not available in the EU warehouse, but we have it in Chinese warehouse.


    Have a nice day!

  • Q

    Hi, Shipping Cost:$40.46 to i need pay for it or what? Or just pay $105.34 price?

    By Andrius May-22/2017 01:05:02

    A

    Hello Andrius,

    You can see the shipping cost and delivery time during the checkout.


    Simply add the items you wish to purchase to your cart and select your delivery country. The available shipping methods and cost will then be displayed.


    The delivery cost depends on the shipping method chosen, along with other factors such as weight, shipping time and the destination country.


  • Q

    In expedited shipping, will it a be door to door delivery in this Philippines?

    By Renan Mar-12/2017 07:03:08

    A

    Hello Renan,
    Yes ,it is .

    Thanks for your inquiry.


  • Q

    Do you send this product to Portugal? Does it come through Spain using you Priority Line > Spain Express! ?

    By JA Jan-31/2017 01:01:27

    A

    Hello JA,

    Thank you for your inquiry.

    Yes, we can ship this item to Portugal. Please check this link for the estimated shipping time: http://prntscr.com/e4on0n

    The shipping route is depended on the shipping company.

    Please feel free to contact us if further questions.

    Thank you for your attention.


  • Q

    Can you ship this item to PO Box or APO Addresses?

    By Jose Jun-29/2016 12:06:17

    A

    Hello Jose,

    We strongly recommend that you provide a physical address to facilitate order delivery.

    If you really need to ship the package to a PO BOX then you will need to please select Flat Rate Shipping as the shipping method and only order items that weigh 2kg or less. For heavier items, you will need to select an alternate address.

    We are sorry but both DHL and FedEx are unable to deliver items to APO or PO BOX addresses.

    For more details: http://www.gearbest.com/about/faq.html

  • Q

    Bonjour, je me présente, je me nomme Baptiste Noyer et je suis adepte de nouvelles technologies. Votre produit "Syma X8HG RC Drone" m'a l'air très intéressant, tant au niveau rapport qualité/prix, que dans son design. Je vous propose donc en échange d'un test rédigé et argumenté, accompagné de multiples photos de recevoir votre produit gratuitement. Je m'engage à faire ce test de manière professionnelle. Je possède aussi un site que je viens de crée et bientôt une chaine youtube pour promouvoir vos produits. https://techtestfr.000webhostapp.com Je vous donne donc mon adresse e-mail et mon numéro de téléphone : - 0632682503 - noyerb@gmail.com Dans l'attente d'une réponse, cordialement Baptiste Noyer.

    By Baptiste Mar-07/2017 02:03:51

    A

    Bonjour Baptiste

    Vous n'avez qu'à contacter youtube@gearbest.com.


  • Q

    Does the battery come charged or do you have to charge it. So, in other words does it come ready to fly.

    By Landon Aug-03/2016 11:08:54

    A

    Hi,Landon

    Thanks for your inquiry.

    Copter Battery: 7.4V 2000mA Lipo Battery
    Control Battery: 4 x 1.5V AA Battery ( Not Included )

    You need to buy battery for the control,then you can fly it.