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Home > > > 3D Printers, 3D Printer Kits

Customer Questions & AnswersAsk a question

  • All (63)
  • Product information (56)
  • Stock status (0)
  • Payment (1)
  • About shipping (1)
  • Others (5)
  • Q

    Hi, I'm on the way to finish mounting the product. I discover some pieces are probably for "backslash" compensation (3 extra screw-hole and springs) but I find no examples how to mount them. Any photo of the very last version of the product ? By the way, You realy need to add a manual in the shipping. Best regards, Marc

    By Marc Jul-11/2017 04:07:30

    A

    Hello Marc,
    Thank you for your inquiry.

    It is the English manual http://pan.baidu.com/s/1hshhnqG, and the password is btz3.

    Let me know if you need any help.

  • Q

    Is the maximum cutting size 130 x 100 x 40 mm ? Can larger size objects be cut ? Also. Does the T8 connect to a computer by USB or serial port ?

    By Dave Francis Jun-20/2017 10:06:43

    A

    Hello Dave,
    Thanks for your inquiry.

    Please note that it can't add the size

  • Q

    Hello! If purchase is to Europe, it will be necessary to pay VAT? Clo?

    By Evgen Jun-13/2017 12:06:48

    A

    Hello Evgen,


    If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations.


    For more details, please check your local customs website.

    See our FAQ's here: http://www.gearbest.com/about/faq.html


  • Q

    Hello, Can we cut 3 mm carbon with the CNC ? Rdgs, Jean

    By jean Jun-01/2017 09:06:55

    A

    Hello jean,
    Thanks for your inquiry.


    Please note that it can cut.

  • Q

    Hello, this machine can make 3d engraving in wood? thanks

    By Rafael May-12/2017 02:05:22

    A

    Hello Rafael,

    Yes, it can make 3D engraving in wood.

    Let me know if you need any help.

  • Q

    Hello, this machine can make 3d engraving in wood? thanks

    By Rafael May-12/2017 02:05:17

    A

    Hello Rafael,


    Yes, it can make 3d engraving in wood.

    Let me know if you need any help.

  • Q

    Good Morning Gearbest Team, I have tried to down load the software for the T8 from the link in Main Features. The file downloaded but when I tried to open it, it wouldn't open! When I looked at the file size it is only 0 KB. Is it possible to obtain a copy of the software so that I can try it? Thanks for your time. Best Regards, Trev

    By Trevor Feb-15/2017 03:02:45

    A

    Hello Trevor
    For after sales issue, please go to our Support Center here: http://support.gearbest.com/
    For a faster reply, please select the right question type.We kindly ask you to submit one ticket per topic(i.e order).We will reply you within 24 hours except on weekends and public holidays.

  • Q

    I'm a little confused. On 1 review you state it cuts 0.25mm aluminum or stainless steel. In another post you state it does not cut metal. So does it cut metal or not? Thank you

    By Vicky Feb-03/2017 11:02:26

    A

    Hello Vicky,

    We are sorry for the inconvenience.
    This product cannot cut metal.

    Thanks for your interest.

  • Q

    hello is this CNC supports GRB ?

    By Didier Feb-02/2017 05:02:36

    A

    Hello Didier,

    Thank you for your inquiry.

    It does not support GRB.

    Thank you, Let me know if you need any help.

    Have a nice day!


  • Q

    Is this CNC supports GRBL ?

    By Didier Feb-02/2017 05:02:44

    A

    Hello Didier

    Thank you for your inquiry.

    It supports GRBL.

    Thank you, Let me know if you need any help.

    Have a nice day!


Prev 1 234 ... 7Go To: GO

  • Q

    Hi, I'm on the way to finish mounting the product. I discover some pieces are probably for "backslash" compensation (3 extra screw-hole and springs) but I find no examples how to mount them. Any photo of the very last version of the product ? By the way, You realy need to add a manual in the shipping. Best regards, Marc

    By Marc Jul-11/2017 04:07:30

    A

    Hello Marc,
    Thank you for your inquiry.

    It is the English manual http://pan.baidu.com/s/1hshhnqG, and the password is btz3.

    Let me know if you need any help.

  • Q

    Is the maximum cutting size 130 x 100 x 40 mm ? Can larger size objects be cut ? Also. Does the T8 connect to a computer by USB or serial port ?

    By Dave Francis Jun-20/2017 10:06:43

    A

    Hello Dave,
    Thanks for your inquiry.

    Please note that it can't add the size

  • Q

    Hello, Can we cut 3 mm carbon with the CNC ? Rdgs, Jean

    By jean Jun-01/2017 09:06:55

    A

    Hello jean,
    Thanks for your inquiry.


    Please note that it can cut.

  • Q

    Hello, this machine can make 3d engraving in wood? thanks

    By Rafael May-12/2017 02:05:22

    A

    Hello Rafael,

    Yes, it can make 3D engraving in wood.

    Let me know if you need any help.

  • Q

    Hello, this machine can make 3d engraving in wood? thanks

    By Rafael May-12/2017 02:05:17

    A

    Hello Rafael,


    Yes, it can make 3d engraving in wood.

    Let me know if you need any help.

  • Q

    I'm a little confused. On 1 review you state it cuts 0.25mm aluminum or stainless steel. In another post you state it does not cut metal. So does it cut metal or not? Thank you

    By Vicky Feb-03/2017 11:02:26

    A

    Hello Vicky,

    We are sorry for the inconvenience.
    This product cannot cut metal.

    Thanks for your interest.

  • Q

    hello is this CNC supports GRB ?

    By Didier Feb-02/2017 05:02:36

    A

    Hello Didier,

    Thank you for your inquiry.

    It does not support GRB.

    Thank you, Let me know if you need any help.

    Have a nice day!


  • Q

    Is this CNC supports GRBL ?

    By Didier Feb-02/2017 05:02:44

    A

    Hello Didier

    Thank you for your inquiry.

    It supports GRBL.

    Thank you, Let me know if you need any help.

    Have a nice day!


  • Q

    Hi, I have two questions: 1. Can I use a Mac or Linux computer to use this CNC? 2. Can I use this CNC to create small copper based PCBs? Thank you and best regards, JM

    By JM Tosses Jan-31/2017 09:01:25

    A

    Hello JM,

    Thank you for your inquiry.

    Can be carved items included: Hard wood, plastic, bamboo, rubber, leather, cut paper and so on.
    Support Win 7, XP, Win 8, Win 10.

    It can not carve mental material.

    Please feel free to contact us if further questions.Thank you for your attention.




  • Q

    I need this for wood engraving. What kinds of bits can this machine use and where can they be purchased?

    By Ray Jan-30/2017 01:01:50

    A

    Hello Ray

    Thank you for your inquiry.

    Can be carved items included: Hard wood, plastic, bamboo, rubber, leather, cut paper and so on.

Prev 1 23456Go To: GO

  • Q

    Hello! If purchase is to Europe, it will be necessary to pay VAT? Clo?

    By Evgen Jun-13/2017 12:06:48

    A

    Hello Evgen,


    If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations.


    For more details, please check your local customs website.

    See our FAQ's here: http://www.gearbest.com/about/faq.html


  • Q

    Hello, are there any options to ship this product to Lithuania?

    By Eduardas Jun-11/2016 03:06:38

    A

    Hello,

    Yes, we can ship this product to Lithuania.

    Welcome to buy items on our website.

  • Q

    Good Morning Gearbest Team, I have tried to down load the software for the T8 from the link in Main Features. The file downloaded but when I tried to open it, it wouldn't open! When I looked at the file size it is only 0 KB. Is it possible to obtain a copy of the software so that I can try it? Thanks for your time. Best Regards, Trev

    By Trevor Feb-15/2017 03:02:45

    A

    Hello Trevor
    For after sales issue, please go to our Support Center here: http://support.gearbest.com/
    For a faster reply, please select the right question type.We kindly ask you to submit one ticket per topic(i.e order).We will reply you within 24 hours except on weekends and public holidays.

  • Q

    are there any type of moors with a higher torque for this type off machine ?

    By richare westerfield Jan-28/2017 12:01:24

    A

    Hi richare,


    Could you please check here: http://www.gearbest.com/engraver-printer-machine-_gear/

    Have a nice day!

  • Q

    Hello, I have acquired the T8 CNC and the link of the sofware residing on this page a T8 file downloads but is empty (0kb). Where can I download the program? Thank you.

    By Jordi Jan-20/2017 01:01:16

    A

    Hello Jordi,

    Thank you for your inquiry.

    The product has been installed in English software.

    Thank you, Let me know if you need any help.

    Have a nice day!


  • Q

    Software link appears to be bad. Can u update?

    By 2froggy Dec-30/2016 03:12:19

    A

    Hello 2froggy

    Thank you for your inquiry.

    Software has be installed already.

    Thank you, Let me know if you need any help.

    Have a nice day!


  • Q

    Dear Gearbest, I want to buy this product, but actually it's impossible to download THE SOFTWARE. Your link is dead (you have a blank page if you click on your link). Without a software, this product is useless. So, can you give me another link, in english if possible, to download this software ? After, I buy this product on your website. But, for your information, If you can't give this very simple information, I prefer to buy this product in another website. In advance, many thanks thanlks for your answer. Best regards, Elfantau

    By Elfantau Dec-17/2016 02:12:55

    A

    Hello Elfantau,

    The English software has been pre-installed in the product.

    Thanks for your attention.