Save big on our app!
Ship to / USD
Language
Support Center
  • • One stop service: solve all your problems
  • • Orders Tracking and shipped out notification
  • • More campaigns More discounts
  • • Need help before making an order?
  • • Chat with us in real-time.
  • • For Aftersale issues, just submit a ticket. We will reply within 24 hours.
  • • Multi language service
  • • 24H service
  • All Categories
  • Apparel
  • Hot Products
  • Tablet PC & Accessories
  • Toys & Hobbies
  • Bags & Shoes
  • LED Lights & Flashlights
  • Surprise Bag
  • Watches & Jewelry
  • Mobile Phones
  • Computers & Networking
  • Home & Garden
  • Electrical & Tools
  • Health & Beauty
  • Consumer Electronics
  • Outdoors & Sports
  • Automobiles & Motorcycle
  • Appliances
  • Gaming
  • Baby & Kids

Home > > Cell phones

Customer Questions & AnswersAsk a question

  • All (96)
  • Product information (79)
  • Stock status (3)
  • Payment (2)
  • About shipping (8)
  • Others (4)
  • Q

    Does this phone have Norwegian language??

    By Steinar Tolleshaug Oct-01/2017 04:10:27

    A

    Hello Steinar,
    For the phone, please note that it can support Norwegian Bokmal.

    Please rest assured.

  • Q

    I wonder the phone support Korean. I don't see it on the language list. Please kindly let me know.

    By Lee J. Ernst Aug-07/2017 07:08:41

    A

    Hello Lee,


    This phone can be used in Korean but it does not have Korean language.

    Thank you for your inquiry.

  • Q

    Gostaria de saber ser ele pega rede da operadora vivo do brasil?

    By Patrícia Apr-27/2017 02:04:04

    A

    Hello Patrícia,
    It can be.



  • Q

    where gonna have more for sale ?

    By Rafael Apr-26/2017 06:04:30

    A

    Hello Rafael,


    Unfortunately, this item is currently out of stock.


    Please check out our other amazing items here: http://www.gearbest.com/new-products/

    Grab our best deals here: http://www.gearbest.com/gadget-deals.html


  • Q

    Hello friend, I want to buy the handset. After the purchase you can declare a lower value to avoid customs fees?

    By Cleive Apr-19/2017 08:04:35

    A

    Hello Cleive,


    We are sorry, however, due to customs regulations we cannot declare a lower value on the invoice or declare the item as a gift.
    Please see our FAQ's about tax here: http://www.gearbest.com/about/faq.html
    Kindly also see our terms and conditions here: http://www.gearbest.com/about/terms-and-conditions.html


  • Q

    Esse celular tem em português?

    By Erica Apr-18/2017 09:04:41

    A

    Hello Erica
    The phone supports Portuguese.

  • Q

    Ola Agradeço que me informem se se o android suporta a lingua portuguesa Obrigado

    By jose Apr-18/2017 07:04:49

    A

    Hello jose,

    It supports Portuguese.

  • Q

    el producto no contiene el adaptador para auriculares?

    By sergio Mar-26/2017 10:03:12

    A

    Hello sergio

    Package Contents

    Cell Phone: 1
    Power Adapter: 1
    USB Cable: 1
    SIM Needle: 1


    It comes with no headphone and its adapter.

  • Q

    has it got greek menu? has it got play store? and i dont want chinese applications

    By manos Mar-22/2017 02:03:18

    A

    Hi manos,

    Sure, before shipment, we can set the Greek for this kind of phone.

    Also you can download your favorite apps through the Google Play Store or Market installed.

  • Q

    Hello! Este telemóvel funciona em Portugal?

    By Carla Mar-12/2017 01:03:59

    A

    Hello Carla,

    Network:
    2G: GSM 850/900/1800/1900MHz
    3G: WCDMA 850/900/1900/2100MHz
    4G: FDD-LTE 1800/2100/2600MHz

    This phone just supports the network above.

    Unlocked for Worldwide use. Please ensure local area network is compatible.

    click on the following link for Network Frequency of your country.

    Please check with your carrier/provider before purchasing this item.

    http://maps.mobileworldlive.com/


    Please feel free to contact us if you have any questions.


Prev 1 234 ... 10Go To: GO

  • Q

    Does this phone have Norwegian language??

    By Steinar Tolleshaug Oct-01/2017 04:10:27

    A

    Hello Steinar,
    For the phone, please note that it can support Norwegian Bokmal.

    Please rest assured.

  • Q

    I wonder the phone support Korean. I don't see it on the language list. Please kindly let me know.

    By Lee J. Ernst Aug-07/2017 07:08:41

    A

    Hello Lee,


    This phone can be used in Korean but it does not have Korean language.

    Thank you for your inquiry.

  • Q

    Esse celular tem em português?

    By Erica Apr-18/2017 09:04:41

    A

    Hello Erica
    The phone supports Portuguese.

  • Q

    Ola Agradeço que me informem se se o android suporta a lingua portuguesa Obrigado

    By jose Apr-18/2017 07:04:49

    A

    Hello jose,

    It supports Portuguese.

  • Q

    el producto no contiene el adaptador para auriculares?

    By sergio Mar-26/2017 10:03:12

    A

    Hello sergio

    Package Contents

    Cell Phone: 1
    Power Adapter: 1
    USB Cable: 1
    SIM Needle: 1


    It comes with no headphone and its adapter.

  • Q

    has it got greek menu? has it got play store? and i dont want chinese applications

    By manos Mar-22/2017 02:03:18

    A

    Hi manos,

    Sure, before shipment, we can set the Greek for this kind of phone.

    Also you can download your favorite apps through the Google Play Store or Market installed.

  • Q

    Funciona correctamente en españa?

    By MIKE Mar-10/2017 09:03:24

    A

    Hello MIKE,

    Network:
    2G: GSM 850/900/1800/1900MHz
    3G: WCDMA 850/900/1900/2100MHz
    4G: FDD-LTE 1800/2100/2600MHz

    This phone just supports the network above.

    Unlocked for Worldwide use. Please ensure local area network is compatible.

    click on the following link for Network Frequency of your country.

    Please check with your carrier/provider before purchasing this item.

    http://maps.mobileworldlive.com/


    Please feel free to contact us if you have any questions.


  • Q

    hallo , for germany leeco with LTE 20 ( 800hz ) ?? pro version ?? gruss wolfgang holzborn

    By wolfgang holzborn Mar-08/2017 03:03:01

    A

    Hello wolfgang,

    Network:
    2G: GSM 850/900/1800/1900MHz
    3G: WCDMA 850/900/1900/2100MHz
    4G: FDD-LTE 1800/2100/2600MHz

    This phone just supports the network above.

    Unlocked for Worldwide use. Please ensure local area network is compatible.

    click on the following link for Network Frequency of your country.

    Please check with your carrier/provider before purchasing this item.

    http://maps.mobileworldlive.com/


    Please feel free to contact us if you have any questions.


  • Q

    Ist da Garantie drauf?Wenn ja wie lange?

    By Norbert Mar-05/2017 08:03:38

    A

    Hello Norbert
    Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html

  • Q

    boa noite, esse produto funciona bem no Brasil com relação a aplicativos e tudo mais?

    By Davi Mar-03/2017 09:03:19

    A

    Olá Davi,

    Sim, este telefone funciona no Brasil.

    Obrigado pelo seu interesse.


Prev 1 234 ... 8Go To: GO

  • Q

    where gonna have more for sale ?

    By Rafael Apr-26/2017 06:04:30

    A

    Hello Rafael,


    Unfortunately, this item is currently out of stock.


    Please check out our other amazing items here: http://www.gearbest.com/new-products/

    Grab our best deals here: http://www.gearbest.com/gadget-deals.html


  • Q

    Hello, can you guys tell when the golden color of this phone will be back to stock? Thanks

    By Joao R Mar-11/2017 05:03:35

    A

    Hello Joao,


    This item is in stock now, welcome to order, http://www.gearbest.com/m-goods-sn-178186403.htm

    Thanks for your inquiry.

  • Q

    İs that item in stock now? Can i buy now?

    By Hasan Batuhan Uzuncan Jul-25/2016 06:07:04

    A

    Hello Hasan,
    Yes, we have stock now, please feel free to order it.
    Best Regards

  • Q

    is cash on delivery available for this product.and can it be delivered in India?????

    By pranjal Nov-20/2016 08:11:29

    A

    Hello pranjal
    We do shipping to India.

    I am so sorry that we do not support COD.

    Have a nice day!

  • Q

    How much price in Indian rupees......? Any additional shipping charges.....? Can use directly Indian network sim cards or unlock....? Please mail me....

    By Murugesh Sep-07/2016 08:09:18

    A

    Hello Murugesh,
    You are welcome to view the price in different currencies at the top of our home page.

    However we only accept payments in US Dollar.
    Once you pay by Paypal and credit card your order payment will be changed into USD automatically.

    Network:
    2G: GSM 850/900/1800/1900MHz
    3G: WCDMA 850/900/1900/2100MHz
    4G: FDD-LTE 1800/2100/2600MHz

    Tip:

    Unlocked for Worldwide use. Please ensure local area network is compatible.

    Click herehttp://maps.mobileworldlive.com/ for network frequency of your country.

    Please check with your carrier/provider before purchasing this item.

    You can see the shipping cost during the check out.

    Steps to follow:

    1.Add your product to your cart.

    2.Enter your delivery country.

    3.The shipping cost will be displayed automatically.
    The price shown on the on the product page is the item price, shipping cost is not included.
    Delivery cost depends on the shipping method on many factors such as weight,shipping time and the destination country.




  • Q

    Hello friend, I want to buy the handset. After the purchase you can declare a lower value to avoid customs fees?

    By Cleive Apr-19/2017 08:04:35

    A

    Hello Cleive,


    We are sorry, however, due to customs regulations we cannot declare a lower value on the invoice or declare the item as a gift.
    Please see our FAQ's about tax here: http://www.gearbest.com/about/faq.html
    Kindly also see our terms and conditions here: http://www.gearbest.com/about/terms-and-conditions.html


  • Q

    Hola en el metodo de envio registred air mail (0,30€) cuanto tiempo aproximado tardaria en llegar mi pedido a Lugo, Galicia, España.

    By Jennifer Herrero Oct-03/2016 04:10:44

    A

    Hola Jennifer,

    Por lo general, necesitan entre 3-7 días hábiles para arreglar el envío después del pago. El tiempo de procesamiento exacto varía dependiendo del artículo. Para el envío de la tarifa única, se necesita 10-25 días laborales para ser recibido. Gracias por su consulta.

  • Q

    Good Morning how can I get this mobile phone for Portugal and not have to pay customs charges and VAT thank you

    By Rui Neto Sep-23/2016 05:09:37

    A

    Hello Rui,
    Taxes do not come from us if any. Taxes are beyond Gearbest's control and only depend on the delivery country's regulations and policies. Generally, import taxes can be reduced and in some cases avoided ( if applicable) with postal deliveries.
    For more details: http://www.gearbest.com/about/faq.html

  • Q

    Hello, can this product be shipped to Portugal? How much will i pay for costums? How many days will the product arrive? Thanks

    By tá Sep-10/2016 06:09:49

    A

    Hello tá,

    1.We can ship to Portugal, usually, we ship everywhere in the world from the CN warehouse.

    2.Taxes do not come from us if any. Taxes are beyond Gearbest's control and only depend on the delivery country's regulations and policies.

    3.We generally require between 3-7 business days to arrange shipment upon payment. The exact processing time varies depending on the item.
    Please refer to our shipping estimation below:
    A. Expedited Shipping: Around 3-7 business days to arrive.
    B. Standard Shipping: Between 7-10 business days to be delivered.
    C. Flat Rate Shipping: Between 10-25 business days to be received.
    For more shipping details http://www.gearbest.com/about/shipping-methods.html

    Thanks for your attention.

  • Q

    im in Angola haw can i pay this product, and the price is it in usa dollar?

    By MACUETE Sep-02/2016 07:09:56

    A

    Hello MACUETE,

    We can ship to Angola, usually, we ship everywhere in the world from the CN warehouse. Meanwhile, for paypal payment, you can pay as your currency.

    Thanks for your attention.

  • Q

    they can only send the mobile phone without any accessories or box?

    By angel Jul-20/2016 12:07:15

    A

    Hello angel,

    This item comes with the original box.

    Package contents:

    Cell Phone 1

    Power Adapter 1

    USB Cable 1

    SIM Needle 1


  • Q

    Accompany case and protective film?

    By Rodolfo Jul-11/2016 01:07:50

    A

    Hello,

    If you buy the item, this is the package contents:

    Cell Phone: 1
    Power Adapter: 1
    USB Cable: 1
    SIM Needle: 1


    The item will not come with case and protective film.

  • Q

    will this product ship on West Bengal, India? if it does when will i get the delivery ?

    By Ankan Sasmal Jun-22/2016 03:06:32

    A

    Hello Ankan,

    We can send it to India.

    We generally require between 3-7 business days to arrange shipment upon payment. The exact processing time varies depending on the item.
    Please refer to our shipping estimation below:
    A. Expedited Shipping: Around 3-7 business days to arrive.
    B. Standard Shipping: Between 7-10 business days to be delivered.
    C. Flat Rate Shipping: Between 10-25 business days to be received.
    For more shipping details http://www.gearbest.com/about/shipping-methods.html

  • Q

    Gostaria de saber ser ele pega rede da operadora vivo do brasil?

    By Patrícia Apr-27/2017 02:04:04

    A

    Hello Patrícia,
    It can be.



  • Q

    Hello! Este telemóvel funciona em Portugal?

    By Carla Mar-12/2017 01:03:59

    A

    Hello Carla,

    Network:
    2G: GSM 850/900/1800/1900MHz
    3G: WCDMA 850/900/1900/2100MHz
    4G: FDD-LTE 1800/2100/2600MHz

    This phone just supports the network above.

    Unlocked for Worldwide use. Please ensure local area network is compatible.

    click on the following link for Network Frequency of your country.

    Please check with your carrier/provider before purchasing this item.

    http://maps.mobileworldlive.com/


    Please feel free to contact us if you have any questions.


  • Q

    Is it in stock? Failure to pay go go homepage Payment is not possible.

    By Recep Feb-14/2017 10:02:10

    A

    Hello Recep
    Yes, we have stock, please feel free to order it.
    Best Regards

  • Q

    hello this telefoni has native radio FM in it?

    By jucelio Sep-10/2016 10:09:32

    A

    Hello jucelio,

    This phone doesn't have FM, while you can download the app for this function. Thanks for your attention.