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UMI Super 4G Phablet

- Golden

180658402

5.5 inch Helio P10 64bit Fingerprint Scanner

4.74 786 Customer Reviews

Price: 210.63

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Tip:
Unlocked for Worldwide use. Please ensure local area network is compatible.
click here
for Network Frequency of your country. Please check with your carrier/provider before purchasing this item.
Main Features:
UMI Super 5.5 inch 2.5D Arc Screen Android 6.0 4G Phablet Helio P10 64bit Octa Core 2.0GHz 13.0MP Rear Camera 4GB RAM 32GB ROM Type-C Accelerometer Compass Fingerprint Scanner
Display: 5.5 inch 1920 x 1080 FHD Corning Gorilla Glass 3 screen
CPU:Helio P10 ( MTK6755 ) 64bit Octa Core 2.0GHz
GPU:Mali-T860MP2
System: Android 6.0
RAM + ROM:4GB RAM+32GB ROM
Camera: Front camera 5MP + Rear camera13MP with auto focus and Dual Flash (Dual color temperature)
Bluetooth:4.1
GPS:GPS
Sensor: G- Sensor, Glonass, P- Sensor, L-Sensor, Accelerometer, Compass
Features: Type-C interface, OTG, HiFi, etc.
SIM Card: Dual sim dual standby ( Or 1 Micro SIM Card and 1 TF Card. Both SIM slots are compatible with 4G, respectively. When they work at the same time, only one of them can receive LTE service and the other GSM. Default at slot 1 )
Network:
WiFi: 802.11 a/b/g/n 2.4GHz/5GHz
2G: GSM 900/1800/1900MHz
3G: WCDMA 850/900/1900/2100MHz
4G: FDD-LTE 800/1800/2100/2600MHz

Specification:

Basic Information Brand: UMI Type: 4G Phablet OS: Android 6.0 Service Provider: Unlocked Language: Indonesian, Malay, Catalan, Czech, Danish, German, Estonian, English, Spanish, Filipino, French, Croatian, Italian, Latvian, Lithuanian, Hungarian, Dutch, Norwegian Bokmal, Polish, Portuguese, Romanian, Slovak, Slovenian, Finnish, Swedish, Vietnamese, Turkish, Greek, Bulgarian,Ukrainian, Kazakh, Russian, Serbian, Hebrew, Urdu, Arabic, , Hindi, Bengli, Thai, Burmese, Khmer, Korean, Simplified/TraditionalChinese SIM Card Slot: Dual SIM,Dual Standby SIM Card Type: Dual Micro SIM Card	Hardware CPU: Helio P10 Cores: 2.0GHz,Octa Core GPU: Mali T860MP2 RAM: 4GB RAM ROM: 32GB External Memory: TF card up to 256GB
Network Wireless Connectivity: 2.4GHz/5GHz WiFi,3G,4G,GPS,GSM Network type: GSM+WCDMA+FDD-LTE 2G: GSM 900/1800/1900MHz 3G: WCDMA 850/900/1900/2100MHz 4G: FDD-LTE 800/1800/2100/2600MHz	Display Screen type: 2.5D Arc Screen,Corning Gorilla Glass 3 Screen size: 5.5 inch Screen resolution: 1920 x 1080 (FHD)
Camera Camera type: Dual cameras (one front one back) Back camera: 13.0MP,with flash light and AF Front camera: 5.0MP Video recording: Yes Touch Focus: Yes Auto Focus: Yes Flashlight: Yes	Media Formats Picture format: BMP,GIF,JPEG,PNG Music format: AMR,MP3,WAV Video format: 3GP,MP4 MS Office format: Excel,PPT,Word E-book format: PDF,TXT Live wallpaper support: Yes Games: Android APK
Other Features I/O Interface: 3.5mm Audio Out Port,TF/Micro SD Card Slot,Type-C Sensor: Ambient Light Sensor,Gravity Sensor,Gyroscope,Proximity Sensor Google Play Store: Yes OTA: Yes OTG : Yes Sound Recorder: Yes Additional Features: 3G,4G,Alarm,Bluetooth,Browser,Calculator,Calendar,E-book,Fingerprint recognition,Fingerprint Unlocking,FM,GPS,MP3,MP4,OTG,People,Sound Recorder,Video Call,Wi-Fi	Battery Battery Capacity (mAh): 4000mAh Built-in Battery Battery Volatge: 4.35V
Package Contents Cell Phone: 1 Power Adapter: 1 USB Cable: 1 English Manual : 1 SIM Needle: 1	Dimensions and Weight Product size: 15.08 x 7.50 x 0.85 cm / 5.94 x 2.95 x 0.33 inches Package size: 19.00 x 19.00 x 4.00 cm / 7.48 x 7.48 x 1.57 inches Product weight: 0.2000 kg Package weight: 0.5730 kg

UMI Super 5.5 inch 2.5D Arc Screen 4G Phablet Android 6.0 Helio P10 64bit Octa Core 2.0GHz 4GB RAM 32GB ROM 5MP + 13MP Cameras Fingerprint Scanner OTG Type-C HiFi- Golden

Product Notes:
1. Download your favorite apps through the Google Play Store or Market installed.
2. Note: This smart phone is designed only to work with the current Android/Windows OS installed in it. Any alterations such as upgrades or flashing a newer version will void the warranty.
3. The stated ROM amount shows the maximum available ROM with nothing installed. However, the Android/Windows OS and pre-installed software from the manufacturer will occupy some of this ROM. The available ROM on the device will therefore be slightly less than the ROM listed.

Customer Reviews

4.74 out of 5

5 Star 590
4 Star 188
3 Star 8
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Marcos Andrade
Yes (0)

First UMI flagship

Its a great device.

Camera, battery, aluminium body, bright display, 8 cores and 4gb of ram

The build of the phone consists of a two part glass and metal construction. The rear has two plastic faux metal bands which cover what I presume are the connectivity antennae. The camera is rear center, just above the dual tone flash and fingerprint scanner. The front is very minimalistic, with only the earpiece and front camera being immediately present.

Performance on the UMi Super is one of the phone’s strong suits. Throughout my day to day usage, which includes plenty of redditing, watching YouTube, chatting on hangouts, and light gaming, the phone hardly ever stalled. The 4GB of RAM compliments the Super’s performance nicely. The only time the phone ever got warm was when I was setting it up for the first time, installing all of my apps.

The Super is powered by a Mediatek Helio P10 chipset. A MT6755 with Eight Cortex-A53 cores clocked in at around 2.0 GHz
The Mediatek comes equipped with a Mali-T860 GPU. During the BaseMark X testing, it was very easy to tell that the Super would drop a frame or two every once in awhile. Looking at other device’s scores, it’s easy to see that the Super might not stack up among the rest.

While a solid and well thought-out device, some aspects of the phone felt heavily derived from other offerings on the market, and it brings most of the flaws you’d expect out of a phone in this price-range. When I read a few past reviews on the XDA site, I had noticed that there were a few phones that the Super took a fair bit of inspiration from.

Many users on Reddit have called out the UMi website for looking a bit “too good to be true”, starting that one should not trust the company to deliver a quality product. While I initially agreed with those sentiments, actually using the device changed my mind. If you head over to UMi’s community forums, you can see just how other users of this phone feel.

But overall, the UMi Super is a pretty sturdy Android device for the price. I mostly enjoy using it and the way it feels in the hand. The software is close to stock in functionality, and the phone itself is well made with a decent display (if your unit doesn’t have lightbleed) for its cheap price point. The only glaring issues that really bothered me with the phone have to be the connectivity issues and lack of cell service I faced. That aside, the feature that is the most attractive is the Super’s battery, which at times seems like it will just never die. If you can live with a budget device and need insane battery life, you should consider the phone — but first, you must make sure you can live with the downsides and consequences.

Suggestion

No audio certification, gps random failures
Mar 31,2017
Gianluca

Yes (1)

Bottino

Eccezionali tutti i reparti hardware e software, memorie processori, reti, wireless, durata della batteria, etc. (secondo me tra i migliori sul mercato).
Ottimo rapporto qualità/prezzo.
Smartphone molto bello esteticamente (per la fattura metallica e schermo Gorilla Glass 2.5D), robusto e compatto ma abbastanza maneggevole.
Ben bilanciato in mano.
Ottimo schermo con ottima risoluzione e con colori brillanti, realistici, quasi naturali e sempre nitido e ben visibile in tutte le condizioni di luce. Si legge sempre molto bene qualsiasi testo.
Buono il reparto fotografico/video.

Exceptional all hardware and software departments, processor memories, networks, wireless, battery life, etc. (In my opinion one of the best on the market).
Excellent value for money.
Smartphone very nice aesthetically (for the metal workmanship and screen Gorilla Glass 2.5D), robust and compact but quite manageable.
Well balanced in the hand.
Great screen with good resolution and bright colors, realistic, natural and almost always clear and easily visible in all lighting conditions. It always reads very well any text.
Good photo / video department.

Suggestion

Si dovrebbe migliorare :
- Il peso (un pò pesante in mano, tende a scivolare)
- I colori delle foto non sono perfetti come la risoluzione.

It needs improvement:
- The weight (a little heavy in his hand, tends to slip)
- The colors of the photos are not perfect, as the resolution.

Jun 24,2016
Peter Jones
Yes (0)

Mr

An excellent phone and very good value for money. Build quality is superb and you can feel that quality. It has a bit of weight but not excessive. Quite slim and feels good in the hand. Battery life is good, lasting me about two days, with moderate use, before a charge is required. Mostly metal construction.
Clear and bright screen and ,as supplied almost stock Android. there have been a couple of updates so it would seem that UMI are supporting their product. Adequate RAM and internal memory with the means to expand that using a micro sd card.
The addition of a notification l.e.d. is also very useful.
I have fitted a UMI hard clear back protector which fits perfectly and offers excellent protection for the rear aluminium casing.
Overall I am very pleased with this phone considering I was able to purchase during a flash sale at a considerable saving.

Suggestion

Non removable back and non user replaceable battery.
Camera operation could be improved.
A function that could be implemented is the ability to wake up the phone using two taps on the screen and two taps on the notification light or home button to send it to sleep. This would reduce potential wear with the power button.
Dec 03,2016
Bernhard

Yes (0)

One of my best deals ever!

I use my mobile more like a computer than as a phone. For writing messages, emails or even texts the UMI Super is really superb because of it's long lasting power and quick and easy recharge! Fantastic! Also the possibility of adding a 200 GB card is great. I really have all my bureau stuff on board as well as all my music. After playing the role of the dj at last Saturday at a party with playing music via a connection cable between my Super and full music equipment I've been really again astonished because of the professional sound and because of the still very high carge.

I also like this weight of the super because it gives the impression of a really boys or male gear! Love that!
So who needs Samsung or Apple"Juice" if you can get an UMI Super for this little cost!
Another wonderful point was that the Super came so very fast to my hands! A point that I really did not imagined to happen so fast.

Suggestion

Okay, the build-in camera is not that good but one can use an alternative app or a real camera.
I've been a little astonished that I had to pay import taxes.

Aug 29,2016
Fabio
Yes (0)

UMI SUPER una bella sorpresa

ho acquistato umi super trovando un offertissima a 135€ ....non mi aspettavo nulla di che anche se le caratteristiche promettevano bene...scrivo questa recensione dopo circa una settimana dalla ricezione....ottima costruzione, la scocca in metallo fa la sua figura, buona la ricezione, buono il sensore impronte....forse mi aspettavo un po di piu dalla fotocamera....messa a fuoco molto lenta, qualità delle immagini uguali a smartpone della stessa fascia di prezzo....nulla a che vedere con le caratteristiche.
Il peso un po eccessivo
una nota piacevole.....ha il tasto "trasmetti" che ti da la possibilità di utilizzare lo smartphone con una televisione wifi oppure con chromecast....puoi utilizzare dalo smartphone anche app come vlc....bella scoperta...tutto sommato sono molto soddisfatto per ora.

Suggestion

ho acquistato umi super trovando un offertissima a 135€ ....non mi aspettavo nulla di che anche se le caratteristiche promettevano bene...scrivo questa recensione dopo circa una settimana dalla ricezione....ottima costruzione, la scocca in metallo fa la sua figura, buona la ricezione, buono il sensore impronte....forse mi aspettavo un po di piu dalla fotocamera....messa a fuoco molto lenta, qualità delle immagini uguali a smartpone della stessa fascia di prezzo....nulla a che vedere con le caratteristiche.
Il peso un po eccessivo
una nota piacevole.....ha il tasto "trasmetti" che ti da la possibilità di utilizzare lo smartphone con una televisione wifi oppure con chromecast....puoi utilizzare dalo smartphone anche app come vlc....bella scoperta...tutto sommato sono molto soddisfatto per ora.
Sep 20,2017

FAQ for UMI Super 4G Phablet

What is the IMEI number of this device?

We cannot provide IMEI (international mobile equipment identity) numbers because each cell phone will be given a unique set of numbers after its assembly, We can't open the packaging. You can check the smartphone IMEI easily: How to reveal your IMEI number EASILY
Will this phone work in my country?

First, you should know the mobile phone network frequency bands of your country, you can learn more here:

Country-based mobile phone network frequency bands coverage guide

Second, check whether the phone fit frequency bands:

4 steps to know whether a phone will work in your country
How to track, locate, lock or erase my lost phone or tablet with Google Account?

Google Account offers “Find My Device” service for users to track and lock their lost smartphones, or remotely erase the data of their stolen smartphones. You can check the detailed steps in this guide:

How to remotely track, locate, lock or erase your lost Android smartphone or tablet with Google Account (Google Maps)?
How to pair the Powerbeats Pro with my Android phone?

1. Press the system button for a few seconds until you see the pairing light flash.
2. Connect them to the devices from the Bluetooth menu.

The detail steps you can refer to this post:
How to pair the Powerbeats Pro with your iPhone, iPad or Android phone?
How to unlock an Android phone if i forgot the password?

You have 3 easy ways to solve it: How to unlock an Android phone if you forgot the password
How to use IMEI number to track your lost Android phone?

An IMEI number is difficult but possible to be changed for thieves with professional tools, but you can try it ASAP, this is the best way to track your lost phone: How to use IMEI number to track your lost Android phone
What should I pay attention to before buying a mobile phone?

Screen size, OS, storage, CPU&GPU, camera, network connection, additional features, and so on.

The detail tips you can read this post:

Mobile phone buying guide:
What is the SAR value of the phone?

We have listed the SAR value of some cell phones, you can check radiation level of the phone from Xiaomi, Ulefone, Elephone, OnePlus, Lenovo, ASUS, Vernee, etc. Click here for more details:
Why do 16GB phones only have 12GB storage available?

There are three reasons: system, Binary and decimal calculations, NAND Flash blocks. For more details: Why do 16GB phones only have 12GB storage available
How to use smartphone as a mouse, touchpad or keyboard?

No matter Android or Apple iphone, you can control your PC in the distance up to 15 meters just by your smartphone, it is really amazing. Check this for more: Use your smartphone as a mouse, touchpad or keyboard
How to saving battery life and keep cache cleaning？

We've put together a list of 5 practical ways about power saving and 6 tips about cache cleaning, click here learn more : Xiaomi using strategy: Super practical power saving and cache cleaning tips
How to improve hardware utilization on android phones?

You can improve this through these ways: forcing GPU rendering, forcing 4x MSAA on, and disabling HW overlay.
The detail you can read this post:

Three developer options to increase hardware utilization on android phones
How can mobile phones without OTG function turn on OTG function?

There are two ways to reference in this post.
How to turn on OTG of Android mobile phone?
How to charge the phone's battery in the right way?

This post provides 9 tips for properly charging your phone's battery. Refer to :
How to charge phone's battery in the right way?
Why I cannot hear any sound when making or receiving a call?

1. Make sure the protective film has been removed completely;

2. Try to turn up the volume of the handset;

3. Try to change mobile signal in your area might be poor;

4. If you cannot hear the voice of the receiver, it might be the problem of the receiver's phone or signal.
How to revive any dead phone battery?

There are four ways to revive dead phone battery, it's easy and effective: 4 secret ways to revive any dead phone battery
How to fix unresponsive touch screen on Android phone?

Here we show you 5 reasons which cause touch screen problem, and give you related solutions: How to fix unresponsive touch screen on Android phone
How to to remove phone scratches?

We've put together a list of 7 practical ways to quickly and easily remove phone scratches to keep it looking factory fresh, click here learn more : Insider's Guide | 7 easy ways to remove phone scratches
Can this item be shipped to my country?

We can deliver orders to most countries. For a detailed explanation of each shipping method, destination and approximate delivery time, please check our posts:

GearBest shipping methods

20 things you need to know when shopping on GearBest

Short guide on tracking fees and shipping insurance on GearBest

GearBest shipping memo: save money on delivery by choosing the best option
View More

Customer Q&A

All(92)
Product Information(60)
Stock Status(1)
Payment(3)
About Shipping(20)
Others(8)

Q Ship to Brazil please!! By Vinicius Oct-06/2017 14:06:09: A

Hello Vinicius,
This item in stock in US warehouse only, we can ship to USA only.

Q Its only 107$ or its a bug? By Vinícius Sep-23/2017 19:05:23: A

Hello Vinícius,
107USD, and we can ship to USA only.

Q Shipping to Brazil goes to how much? ( GRAY ) By José Sep-11/2017 09:43:27: A

Hello José,
You can see the shipping cost and delivery time during the checkout.

Simply add the items you wish to purchase to your cart and select your delivery country. The available shipping methods and cost will then be displayed.

The delivery cost depends on the shipping method chosen, along with other factors such as weight, shipping time and the destination country.

Q Hi! I realy want this phone, and I'm in Mexico right now. I see that you cannot ship this one to this country. Am I right? Is there any posibility? Thank you By Sandra Mata Jul-19/2017 00:01:09: A

Hello Sandra,

Currently this phone only has stock in US-LA warehouse and can only be shipped to the US.
Thank you for your inquiry.

Q Boa tarde. Comprei o UMI Super com o código W1609231008335733 no dia 23/09/2016 e a encomenda chegou perfeitamente conforme acertado. Acontece que de um mês para cá, a bateria começou a ficar estufada ao ponto da tela abrir nas laterais de forma que já está toda aberta. o que devo fazer? O aparelho está na garantia? Desde já, muito obrigado e fico no aguardo. Good afternoon. I bought the Super UMI with the code W1609231008335733 on 09/23/2016 and the order arrived perfectly as it was correct. It turns out that from a month to now, the battery began to be stowed to the point of the screen opening on the sides so that it is already all open. what should I do? Is the appliance under warranty? From now on, thank you very much and I'll be waiting for you. By Carlos Jun-22/2017 17:12:55: A

Hello Carlos
For after sales issue, please go to our Support Center here: http://support.gearbest.com/
For a faster reply, please select the right question type.We kindly ask you to submit one ticket per topic(i.e order).We will reply you within 24 hours except on weekends and public holidays.

Q Hi guys, is this product compatible with the vodafone network in Greece ? By Antonis Jun-20/2017 10:49:21: A

Hello Antonis,

Here is its compatiable Network:

2G: GSM 900/1800/1900MHz
3G: WCDMA 850/900/1900/2100MHz
4G: FDD-LTE 800/1800/2100/2600MHz

Please check the above network information and open the below link to ensure if your local area network is compatible this phone: http://maps.mobileworldlive.com/

Q Hi EU Is a European warehouse ???I pay taxes from a European warehouse when send me greece? in how many days arrived here in greece?? By ilias Jun-01/2017 19:08:59: A

Hello ilias,

Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.

Please refer to our shipping estimations below:
1) Expedited Shipping: 3-7 business days
2) Unregistered Air Mail & Registered Air Mail: 10-40 business days
3) Priority Line: 5-25 business days (Only available for certain countries)

Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

Q Does it has NFC? By Rui Cabral May-30/2017 21:14:46: A

Hello Rui,

No, this phone does not have NFC.
Thank you for your inquiry.

Q I find it hard to find after market thing for these less mainstream products, how can I get a protective cover for this phone? By Jorge Vializ May-24/2017 15:18:03: A

Hello Jorge,

Please click this link to search for the item you want.

http://www.gearbest.com/cover-umi-super-4g-phablet-_gear/

Q Can this product be shipped to Colombia? By alvaro cruzate May-22/2017 06:13:22: A

Hello alvaro,
Thanks for your inquiry.
Yes, the item can be shipped to Colombia.

Q Shipping to Brazil goes to how much? ( GRAY ) By José Sep-11/2017 09:43:27: A

Hello José,
You can see the shipping cost and delivery time during the checkout.

Simply add the items you wish to purchase to your cart and select your delivery country. The available shipping methods and cost will then be displayed.

The delivery cost depends on the shipping method chosen, along with other factors such as weight, shipping time and the destination country.

Q Hi guys, is this product compatible with the vodafone network in Greece ? By Antonis Jun-20/2017 10:49:21: A

Hello Antonis,

Here is its compatiable Network:

2G: GSM 900/1800/1900MHz
3G: WCDMA 850/900/1900/2100MHz
4G: FDD-LTE 800/1800/2100/2600MHz

Please check the above network information and open the below link to ensure if your local area network is compatible this phone: http://maps.mobileworldlive.com/

Q Does it has NFC? By Rui Cabral May-30/2017 21:14:46: A

Hello Rui,

No, this phone does not have NFC.
Thank you for your inquiry.

Q I find it hard to find after market thing for these less mainstream products, how can I get a protective cover for this phone? By Jorge Vializ May-24/2017 15:18:03: A

Hello Jorge,

Please click this link to search for the item you want.

http://www.gearbest.com/cover-umi-super-4g-phablet-_gear/

Q Hi guys, Can this phone be used with T-mobile in the US? By harry May-13/2017 03:00:47: A

Hello harry,

Please check the network.
Network:
WiFi: 802.11 a/b/g/n 2.4GHz/5GHz
2G: GSM 900/1800/1900MHz
3G: WCDMA 850/900/1900/2100MHz
4G: FDD-LTE 800/1800/2100/2600MHz

Q Why in US and HK the price is 165 $ and in ES it's 250????? By cornel May-11/2017 19:51:15: A

Hello cornel,

Please note all our items come from China and prices vary often according to many factors such as currency exchange and suppliers.
Sometimes prices will increase or decrease.These are market's facts.
This change is beyond our control.
We always negotiate the best quality at the lowest price.

Q se puede enviare a mexico By juan jose martinez cruz May-10/2017 06:01:24: A

Hello juan,
I have checked this for you. Due to the limitations with the shipping method, unfortunately this product cannot be shipped to your country at this time.
We will aim at improving this as soon as possible.

Please kindly check out our other available items here: http://www.gearbest.com/new-products/
Grab our best deals here: http://www.gearbest.com/gadget-deals.html

Q se puede enviare a mexico By juan jose martinez cruz May-10/2017 06:01:24: A

Hello juan,
I have checked this for you. Due to the limitations with the shipping method, unfortunately this product cannot be shipped to your country at this time.
We will aim at improving this as soon as possible.

Please kindly check out our other available items here: http://www.gearbest.com/new-products/
Grab our best deals here: http://www.gearbest.com/gadget-deals.html

Q Hello, Does this phone has gyroscope sensor? By Manos May-08/2017 08:54:35: A

Hello Manos,

Sensor: G- Sensor, Glonass, P- Sensor, L-Sensor, Accelerometer, Compass

Q Olá eu gostaria de saber se este telemóvel não vem com fones de ouvido na caixa By Vissupe Apr-28/2017 20:31:26: A

Hello Vissupe,

Yes, there is no headphone with the item.
Please check the package contents:
Cell Phone: 1
Power Adapter: 1
USB Cable: 1
English Manual : 1
SIM Needle: 1

Q ola ,....estou interessa em comprar esse produto umi super mais estou com muitas duvidas ,....onde retiro ,valor da taxa,tenho que fazer alguma incriçao na alfandega,fiz uma compra mas nao comfirmei fui taxada para mais de 500,00 reas e isso mesmo??????,...me ajuda. By maria sonia Jan-20/2017 15:06:16: A

Olá maria,
Você precisa devolvê-lo para a China
Adicione o item ao carrinho e prossiga para check-out, você pode escolher o método de envio e visualizar o valor do pedido
Impostos não vem de nós, se houver. Os impostos são além do controle de Gearbest e só dependem de regulamentos e políticas do país de entrega.
Para mais detalhes: http://www.gearbest.com/about/faq.html
Obrigado pelo seu interesse.

Q Eu gostaria de saber , se eu pagando no cartão parcelado , demora pra confirmar, e quanto tempo leva até chegar? By Douglas Dos Santos Soares Apr-29/2017 16:28:22: A

Hello Douglas,

Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.

Please refer to our shipping estimations below:
1) Expedited Shipping: 3-7 business days
2) Unregistered Air Mail & Registered Air Mail: 10-40 business days
3) Priority Line: 5-25 business days (Only available for certain countries)

Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

Q Entao se eu comprar nao saberei onde está minha compra? sendo que nao tem código de rastreio?? Porque nao tem como escolhe outra forma de envio.. quero muito comprar esse celular mas sem código de rastreio nao tem como comprar...Obrigado. By leonardo Feb-10/2017 11:14:13: A

Hello leonardo,

We will send the email about tracking number once your order is shipped out.
Please feel free to contact us if you have any questions.

Q Hello sir. I m living Saudi Arabia.for the payment how can pay by credit card SAR accepted or need to pay dollar plz explin me.Example i m choose umi4 phablet how much i need to pay? By Kauppiah Jan-24/2017 16:52:45: A

Hello Kauppiah,
Add the items to the shopping cart, and click 'Proceed to Checkout'. After confirming and selecting the essential options, click 'Place theOrder'. The website will take you to the payment page.
You can pay in USD or other currency. Please kindly select your currency in the top right-hand side of our website.

Q Ship to Brazil please!! By Vinicius Oct-06/2017 14:06:09: A

Hello Vinicius,
This item in stock in US warehouse only, we can ship to USA only.

Q Hi! I realy want this phone, and I'm in Mexico right now. I see that you cannot ship this one to this country. Am I right? Is there any posibility? Thank you By Sandra Mata Jul-19/2017 00:01:09: A

Hello Sandra,

Currently this phone only has stock in US-LA warehouse and can only be shipped to the US.
Thank you for your inquiry.

Q Hi EU Is a European warehouse ???I pay taxes from a European warehouse when send me greece? in how many days arrived here in greece?? By ilias Jun-01/2017 19:08:59: A

Hello ilias,

Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.

Please refer to our shipping estimations below:
1) Expedited Shipping: 3-7 business days
2) Unregistered Air Mail & Registered Air Mail: 10-40 business days
3) Priority Line: 5-25 business days (Only available for certain countries)

Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

Q Can this product be shipped to Colombia? By alvaro cruzate May-22/2017 06:13:22: A

Hello alvaro,
Thanks for your inquiry.
Yes, the item can be shipped to Colombia.

Q Is this HK-2 shipping method traceable outside the country of origin? By Jean May-11/2017 22:50:22: A

Hello Jean,

The shipping time depends on the shipping method selected during the checkout.

We have 3 methods of shipping items to you, please see the estimated delivery times below:
1) Expedited Shipping: 3-7 business days
2) Unregistered Air Mail & Registered Air Mail: 10-40 business days
3) Priority Line: 5-25 business days (Only available for certain countries)

For more information on our shipping methods, please see here: http://www.gearbest.com/about/shipping-methods.html

Q Is this product good an k would not get any trouble with it an is money refundable By Tumica kingston May-08/2017 23:16:26: A

Hello Tumica

Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html

Q If I order today, when can I expect the delivery to Chennai,TamillNadu in India By Venkat May-06/2017 17:55:01: A

Hello Venkat,

Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.

Please refer to our shipping estimations below:
1) Expedited Shipping: 3-7 business days
2) Unregistered Air Mail & Registered Air Mail: 10-40 business days
3) Priority Line: 5-25 business days (Only available for certain countries)

Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

Q Boa noite! Eu gostaria de saber se além do preço do produto será cobrada alguma taxa de importação? By Matheus Sartorato May-05/2017 02:36:52: A

Hello Matheus,

If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations.

For more details, please check your local customs website.
See our FAQ's here: http://www.gearbest.com/about/faq.html

Q Hello, I would like to know if you are going to provide the product tracking code By Marlon Moreira Apr-25/2017 21:30:25: A

Hello Marlon,

The shipping time depends on the shipping method selected during the checkout.

We have 3 methods of shipping items to you, please see the estimated delivery times below:
1) Expedited Shipping: 3-7 business days
2) Unregistered Air Mail & Registered Air Mail: 10-40 business days
3) Priority Line: 5-25 business days (Only available for certain countries)

For more information on our shipping methods, please see here: http://www.gearbest.com/about/shipping-methods.html

Q Para enviar para a cidade de Manaus, Amazonas, Brasil, demoraria quanto tempo? E o frete é gratis para qualquer país? By Carlos William Apr-10/2017 19:44:52: A

Hello Carlos,

You can see the shipping costs and delivery time for your order during the checkout.

Simply add your products to your cart and select the country of delivery, then the available shipping options and costs will be displayed.

We have 3 methods of delivery, the estimated shipping times are below:
1) Expedited Shipping: 3-7 business days
2) Unregistered Air Mail & Registered Air Mail: 10-40 business days
3) Priority Line: 5-25 business days (Only available for certain countries)

Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

Q Its only 107$ or its a bug? By Vinícius Sep-23/2017 19:05:23: A

Hello Vinícius,
107USD, and we can ship to USA only.

Q Boa tarde. Comprei o UMI Super com o código W1609231008335733 no dia 23/09/2016 e a encomenda chegou perfeitamente conforme acertado. Acontece que de um mês para cá, a bateria começou a ficar estufada ao ponto da tela abrir nas laterais de forma que já está toda aberta. o que devo fazer? O aparelho está na garantia? Desde já, muito obrigado e fico no aguardo. Good afternoon. I bought the Super UMI with the code W1609231008335733 on 09/23/2016 and the order arrived perfectly as it was correct. It turns out that from a month to now, the battery began to be stowed to the point of the screen opening on the sides so that it is already all open. what should I do? Is the appliance under warranty? From now on, thank you very much and I'll be waiting for you. By Carlos Jun-22/2017 17:12:55: A

Hello Carlos
For after sales issue, please go to our Support Center here: http://support.gearbest.com/
For a faster reply, please select the right question type.We kindly ask you to submit one ticket per topic(i.e order).We will reply you within 24 hours except on weekends and public holidays.

Q Will this phone work in Ireland By Terry May-11/2017 07:30:29: A

Hello Terry,

You can use the item in Ireland.

Q O Telefone Funciona no Brasil? By Raimar Costa Mar-09/2017 13:22:43: A

Olá Raimar,
Sim, este telefone funciona no Brasil.

Q is support language arabic ? By Hero Mar-04/2017 11:23:26: A

Hello Hero,
Language: Indonesian, Malay, Catalan, Czech, Danish, German, Estonian, English, Spanish, Filipino, French, Croatian, Italian, Latvian, Lithuanian, Hungarian, Dutch, Norwegian Bokmal, Polish, Portuguese, Romanian, Slovak, Slovenian, Finnish, Swedish, Vietnamese, Turkish, Greek, Bulgarian,Ukrainian, Kazakh, Russian, Serbian, Hebrew, Urdu, Arabic, Persian, Hindi, Bengli, Thai, Burmese, Khmer, Korean,
Thanks for your inquiry.

Q thank you for your answere. But you didnt answere my question: Do you issue a invoice ?? This is the question Thanks By coco Jan-22/2017 17:27:36: A

Hello coco
We can send you an issue.
For after sales issue, please go to our Support Center here: http://support.gearbest.com/
For a faster reply, please select the right question type.We kindly ask you to submit one ticket per topic(i.e order).We will reply you within 24 hours except on weekends and public holidays.

Q Respected Sir/ madam, the shipping to Pakistan between 15 to 30 business days is free, Isn't it? I mean It will be free of shipping cost if I get it from 15 to 30 business day. By Abdul Mateen Jan-10/2017 06:12:13: A

Hello Abdul
No, You can see the Shipping costs and delivery time during the check out. Steps to follow: 1.Add your product to your cart 2. Enter your delivery country 3. The shipping cost will be displayed automatically.
The price shown on the on the product page is the item price, shipping cost is not included.
Delivery cost depends on the shipping method on many factors such as weight, shipping time and the destination country.

Q where can i purchase a new screen protector for THis phone By kenneth gann Jan-04/2017 13:27:01: A

Hello Kenneth,

Please check it here.
http://www.gearbest.com/umi-super-_gear/

92 Questions & Answers View All

Ask a question

Shipping

There are two key factors which will affect the time you receive your items.

1: Item processing time
After receiving your order,we require some time to test the product to ensure its quality.The exact processing time varies depending on the item.The average processing time is 3 working days.but this can also be affected by the item's stock status. For small quantity orders,the processing time is 1-3days while larger quantity orders may require 2-5days.

2

Shipping methods

China Warehouse:
Shipping Type	Country or Region	Arrive within 1-7 Days	Arrive within 8-15 Days	Arrive within 16-30 Days	Arrive within 31-45 Days	Average Time (Days)
Unregistered Air Mail or Registered Air Mail	United States	0.52%	44.87%	49.88%	3.5%	18.13
	Spain, United Kingdom, Italy, Germany, France & Portugal	5.18%	43.44%	48.34%	1.17%	15
	Netherlands, Greece, Poland, Hungary, Slovakia, Czech Republic	2.96%	40.34%	52.54%	3.74%	18.66
	Russia	0%	4.45%	84.41%	11.1%	28
	Japan, Korea	0%	21.30%	68.80%	9.66%	17.75
	Brazil	0%	0%	23.91%	72.09%	38.6
	Turkey	0%	37.75%	59.05%	3.1%	20.33
	Thailand, Singapore & Malaysia	0%	40.39%	56.12%	2.6%	16.2
	Other countries	0.7%	38.79%	47.94%	8.56%	23.57
Priority Line	United States	12.28%	79.05%	7.4%	0.52%	11.75
	Spain, United Kingdom, Italy, Germany, France & Portugal	8.44%	66.56%	23.45%	0.45%	13.55
	Russia	0%	3.48%	75.79%	20.04%	31
	Brazil	2.21%	6%	61.29%	25.46%	30
	Turkey	20.42%	77%	3%	0.08%	10
	Australia	7.67%	86.60%	5.68%	0%	11
	Korea	97.54%	1.57%	0.89%	0%	7
	Japan	95.80%	2.09%	0%	0%	6.84
	Thailand, Singapore & Malaysia	58.96%	41.04%	0%	0%	8.45
	Other countries	22.33%	30.8%	27.62%	17.64%	18.65
Expedited Shipping	ALL countries(EMS)	3.8%	46.8%	26%	15%	14.8
Expedited Shipping	ALL countries(DHL)	65.8%	25.75%	3.86%	0.37%	6.72
GW Warehouse: Typically 3-5 days to the UK, 3-7 days to other European countries.
USA Warehouse:Generally, 3-7 days to a USA address.
ES Warehouse:Generally, 2-5 days to the Spain, 3-7 days to the Portugal.
Shipping from warehouse nearest to shipping address is faster. Additional charges may apply.
Note:This is a general guide and delays maybe caused force majeure, natural disasters, inclement weather, war, public holidays, and factors outside our control.

Payment

Gearbest.com accepts PayPal,Credit Cards,Wire Transfer,Westem Union, YandexMoney,Webmoney,Boleto,OXXO and BKM as secure payment methods.

1: Paypal
The most convenient payment method in the world.

2: Wire transfer
For orders which exceed $1,500,please contact us at support@gearbest.com.
Note: please email us the order number,the amount transferred along with currency type,and the exact date of the wire transfer.

3: Western Union
Please contact us at support@gearbest.com for details.
Note: please email us the following information after you have paid via Westem Union:
· Control Number(10 digits)
· The exact amount sent along with the currency
· Name of sender.
· Address of sender

4: YandexMoney、 Webmoney
With YandexMoney and Webmoney, it is convenient and safe for you to pay via credit card、wallet or cash

5: Boleto
For Brazil customers, we accept Boleto: you only need to fill in the payment information, remember your Boleto Voucher information and pay it within 3 days at any Boleto stores.

6: OXXO
For Mexico customers, we accept OXXO: you can choose OXXO payment on our website, and then remember your OXXO Voucher information and pay it within 3 days at any OXXO stores.

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Customer Q&A

Ship to Brazil please!!

Its only 107$ or its a bug?

Shipping to Brazil goes to how much? ( GRAY )

Hi! I realy want this phone, and I'm in Mexico right now. I see that you cannot ship this one to this country. Am I right? Is there any posibility? Thank you

Hi guys, is this product compatible with the vodafone network in Greece ?

Hi EU Is a European warehouse ???I pay taxes from a European warehouse when send me greece? in how many days arrived here in greece??

Does it has NFC?

I find it hard to find after market thing for these less mainstream products, how can I get a protective cover for this phone?

Can this product be shipped to Colombia?

Shipping to Brazil goes to how much? ( GRAY )

Hi guys, is this product compatible with the vodafone network in Greece ?

Does it has NFC?

I find it hard to find after market thing for these less mainstream products, how can I get a protective cover for this phone?

Hi guys, Can this phone be used with T-mobile in the US?

Why in US and HK the price is 165 $ and in ES it's 250?????

se puede enviare a mexico

se puede enviare a mexico

Hello, Does this phone has gyroscope sensor?

Olá eu gostaria de saber se este telemóvel não vem com fones de ouvido na caixa

ola ,....estou interessa em comprar esse produto umi super mais estou com muitas duvidas ,....onde retiro ,valor da taxa,tenho que fazer alguma incriçao na alfandega,fiz uma compra mas nao comfirmei fui taxada para mais de 500,00 reas e isso mesmo??????,...me ajuda.

Eu gostaria de saber , se eu pagando no cartão parcelado , demora pra confirmar, e quanto tempo leva até chegar?

Entao se eu comprar nao saberei onde está minha compra? sendo que nao tem código de rastreio?? Porque nao tem como escolhe outra forma de envio.. quero muito comprar esse celular mas sem código de rastreio nao tem como comprar...Obrigado.

Hello sir. I m living Saudi Arabia.for the payment how can pay by credit card SAR accepted or need to pay dollar plz explin me.Example i m choose umi4 phablet how much i need to pay?

Ship to Brazil please!!

Hi! I realy want this phone, and I'm in Mexico right now. I see that you cannot ship this one to this country. Am I right? Is there any posibility? Thank you

Hi EU Is a European warehouse ???I pay taxes from a European warehouse when send me greece? in how many days arrived here in greece??

Can this product be shipped to Colombia?

Is this HK-2 shipping method traceable outside the country of origin?

Is this product good an k would not get any trouble with it an is money refundable

If I order today, when can I expect the delivery to Chennai,TamillNadu in India

Boa noite! Eu gostaria de saber se além do preço do produto será cobrada alguma taxa de importação?

Hello, I would like to know if you are going to provide the product tracking code

Para enviar para a cidade de Manaus, Amazonas, Brasil, demoraria quanto tempo? E o frete é gratis para qualquer país?

Its only 107$ or its a bug?

Will this phone work in Ireland

O Telefone Funciona no Brasil?

is support language arabic ?

thank you for your answere. But you didnt answere my question: Do you issue a invoice ?? This is the question Thanks

Respected Sir/ madam, the shipping to Pakistan between 15 to 30 business days is free, Isn't it? I mean It will be free of shipping cost if I get it from 15 to 30 business day.

where can i purchase a new screen protector for THis phone

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Shipping

Item processing time

Shipping methods

Payment

Paypal

Wire transfer

Western Union

YandexMoney、 Webmoney

Boleto

OXXO

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