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Home > > Cell phones

Customer Questions & AnswersAsk a question

  • All (13)
  • Product information (0)
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  • About shipping (0)
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  • Q

    hello, do you have transportation turkey? and you show the product as a gift?

    By Sadullah özdemir Oct-09/2016 09:10:26

    A

    Hello Sadullah,

    We can ship it to turkey.

    Sorry, due to customs regulations we cannot declare a lower value on the invoice or declare the item as a gift.

  • Q

    Hello, I don´t see information about GERMAN language, you were talking about a "european version". Is german included? Cheers Alex

    By Alex Sep-17/2016 03:09:50

    A

    Hello Alex,
    We are sorry the phone does not support german language.

  • Q

    Does it come with the google play store?

    By Pedro Sep-12/2016 12:09:19

    A

    Hello Pedro,

    It doesn't come with google play store preinstalled, you need to download and install online when you get the phone please.

    Thanks for your attention.

  • Q

    Buen día, deseaba saber si este teléfono trabaja con LTE B4 o B28. Gracias.

    By Ignacio Sep-11/2016 01:09:25

    A

    Hola Ignacio,

    Este teléfono no funciona con LTE B4, B28. Gracias por tu atención.

  • Q

    They can make shipping to Mexico? how long would he take to arrive? if I send you to San Antonio or Texas Mcallen how soon arrive? Is there a guarantee?

    By leslie huerta Sep-07/2016 07:09:21

    A

    Hello leslie,

    1.We can ship to Mexico, usually, we ship everywhere in the world from the CN warehouse.

    2.We generally require between 3-7 business days to arrange shipment upon payment. The exact processing time varies depending on the item.
    Please refer to our shipping estimation below:
    A. Expedited Shipping: Around 3-7 business days to arrive.
    B. Standard Shipping: Between 7-10 business days to be delivered.
    C. Flat Rate Shipping: Between 10-25 business days to be received.
    For more shipping details http://www.gearbest.com/about/shipping-methods.html

    3.It is with one year warranty(Gearbest). Please kindly review our warranty here : http://www.gearbest.com/about/warranty-and-return.html
    Any issue you can feel free to contact us from your order, we will settle your issue.

    Thanks for your attention.

  • Q

    hello, does "3 pro overseas edition" have greek language?

    By olympia Sep-07/2016 08:09:05

    A

    Hello olympia,

    Sorry that this phone doesn't have greek language. Thanks for your attention.

  • Q

    do you ship to Uruguay?

    By alexis Sep-05/2016 11:09:07

    A

    Hello alexis,

    I have checked it for you, because the limit shipping method, this item can't be shipped to your country Uruguay now.

    We will improve it as soon as possible.
    Please kindly choose other available items.
    Check out our brand new products here: http://www.gearbest.com/new-products/
    Grab our best deals here: http://www.gearbest.com/gadget-deals.html


  • Q

    hello, does this overseas edition have italian language? if not, can i install it later? thanks

    By luca Sep-05/2016 04:09:11

    A

    Hi,luca

    Thanks for your inquiry.

    Language: Indonesian, Malay, English, Spanish, French, Portuguese, Romanian, Vietnamese, Turkish, Russian, Ukrainian, Hindi, Marathi, Bengli, Tamil, Telugu, Malayalam, Thai, Burmese, Arabic, Persian, Hebrew, Korean, Simplified/TraditionalChinese

    It does not support italian language,you can not install it later.


  • Q

    Hi, French language in phone ? What is the difference between Overseas and the normal version ? Can i take normal version for France ?

    By Olivier THIRIAU Aug-29/2016 07:08:39

    A

    Dear Olivier,
    Thanks for your inquiry.

    Yes,this item have French language in phone,this item just have europe version.

    Best regards

  • Q

    When will be available the DARK GRAY "Overseas edition"? With the Global MIUI Thanks

    By Nicolas F Aug-23/2016 05:08:43

    A

    Hello Nicolas,
    Yes, we have stock, please feel free to order it.
    Best Regards

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