Asus ZenFone 3 (ZE552KL) 64GB ROM 4G Phablet

Q

What is the language of the mobile phone? can i change him?

By Vitor costa Feb-26/2018 20:56:28

A

Hello Vitor, 
For the language of the item, please check detailed information as follows:

Language: Malay, tara, Czech, Danish, German, French, hausa (Ghana), hausa, Hebrew, Hungarian, Dutch, polish, Portuguese (Brazil), Swedish, tagalog, Vietnamese, Turkish, Greek, the Bulgarian language, kazakhstan, Bengali, punjabi (India), Gujarati, Tamil, telugu, Thai, Laotian and Cambodian, German (Austria), German (Switzerland), English (Australia), English (Canada), English (Italy), English (Irish), English (New Zealand), Croatian, Indonesian, Italian (Italy), Italian (Switzerland), swahili (Kenya), swahili (Tanzania), latvian, Lithuanian, Portuguese (Portugal), Rome, and romansh, cebu, Slovakia, Slovenia, Finnish, Russian, Serbian, Ukraine, Georgia, uygur, Urdu (India), Urdu (Pakistan), Burmese, Korean, English (Singapore), English (South Africa), English (UK), English (us), Spain, Spain (Mexico), French (Belgium), the Arab (Israel), the Arab (Egypt), punjab (Pakistan), Persian (Afghanistan), Persian (Iran), Amharic, Hindi, Norwegian, Japanese, Chinese (traditional), Chinese (simplified) 

And you can change the language of the item.

Please rest assured.

Q

Hello, firmware global???

By Edson Henrique Nov-23/2017 21:37:29

A

Hello Edson,

Sorry this item is Chinese version. 

Let me know if you need any further assistance. 

Q

Hello, If i choose the colour lake blue is it then actually the phone that i see with the pictured cell phone? Thank you

By Friedrich Oct-25/2017 09:10:15

A

Hello Friedrich,
Yes it is.

Q

do you have it in stock now ?

By Joel Oct-10/2017 00:05:21

A

Hello Joel,
Yes this item in stock now.

Q

hello ! does the power adapter comes for EU use ! Portugal !?

By Joe Oct-09/2017 23:59:47

A

Hello Joe,
Yes, we will offer you an adapter so you can use in your country.

Q

Hi, good evening, can you send me this item with a spare part note worth $ 45?

By Romário Oct-03/2017 23:12:07

A

Hello Romário, 

Unfortunately we cannot declare goods at a lower value than what the item is truly worth. We are sorry for this inconvenience. 

We regret that we cannot under declare goods due to customs laws or guarantee that our customers will not have to pay import tax. However, we will always strive to ensure that customers do not incur further costs and will always choose the best shipping solution possible for the destination country that the customer has chosen.

Please refer to our shipping and handling terms and conditions, here: http://www.gearbest.com/about/terms-and-conditions.html

If you have any more questions please feel free to contact us. 

Q

You have the colour called lake blue is that the same as pictured as I thought it is called sapphire blue or dark blue so is the colour the same as pictured?

By Mike Sep-23/2017 08:15:46

A

Hello Mike,
Yes, it's lake blue.

Q

Hello, I really liked the device, I wonder if this model is the Global version? the 4G is compatible like 4G of Brazil? I await your response to finalize the purchase Regards, Dionatan

By Dionatan Sep-21/2017 04:54:47

A

Hello Dionatan,

It can work with Network: 
2G: GSM 850/900/1800/1900MHz
3G: WCDMA 850/900/1900/2100MHz
4G: FDD-LTE 850/900/1800/1900/2100/2600MHz. 

This item is Chinese version.

Let me know if you need any further assistance. 

Q

Hello, good evening, does the product have Portuguese language in Brazil? Do you have a warranty? Thank you

By Paulo Sep-07/2017 23:20:41

A

Hello Paulo

It has Portuguese BR.

Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html

Q

O Que vem na caixa ? / What's in the box?

By Alex Mar-26/2017 18:07:35

A

Hello Alex

Package Contents:

Cell Phone: 1 
Earphones: 1 
Power Adapter: 1 
USB Cable: 1 
User Manual: 1    

Q

What is the language of the mobile phone? can i change him?

By Vitor costa Feb-26/2018 20:56:28

A

Hello Vitor, 
For the language of the item, please check detailed information as follows:

Language: Malay, tara, Czech, Danish, German, French, hausa (Ghana), hausa, Hebrew, Hungarian, Dutch, polish, Portuguese (Brazil), Swedish, tagalog, Vietnamese, Turkish, Greek, the Bulgarian language, kazakhstan, Bengali, punjabi (India), Gujarati, Tamil, telugu, Thai, Laotian and Cambodian, German (Austria), German (Switzerland), English (Australia), English (Canada), English (Italy), English (Irish), English (New Zealand), Croatian, Indonesian, Italian (Italy), Italian (Switzerland), swahili (Kenya), swahili (Tanzania), latvian, Lithuanian, Portuguese (Portugal), Rome, and romansh, cebu, Slovakia, Slovenia, Finnish, Russian, Serbian, Ukraine, Georgia, uygur, Urdu (India), Urdu (Pakistan), Burmese, Korean, English (Singapore), English (South Africa), English (UK), English (us), Spain, Spain (Mexico), French (Belgium), the Arab (Israel), the Arab (Egypt), punjab (Pakistan), Persian (Afghanistan), Persian (Iran), Amharic, Hindi, Norwegian, Japanese, Chinese (traditional), Chinese (simplified) 

And you can change the language of the item.

Please rest assured.

Q

Hello, firmware global???

By Edson Henrique Nov-23/2017 21:37:29

A

Hello Edson,

Sorry this item is Chinese version. 

Let me know if you need any further assistance. 

Q

Hello, If i choose the colour lake blue is it then actually the phone that i see with the pictured cell phone? Thank you

By Friedrich Oct-25/2017 09:10:15

A

Hello Friedrich,
Yes it is.

Q

hello ! does the power adapter comes for EU use ! Portugal !?

By Joe Oct-09/2017 23:59:47

A

Hello Joe,
Yes, we will offer you an adapter so you can use in your country.

Q

You have the colour called lake blue is that the same as pictured as I thought it is called sapphire blue or dark blue so is the colour the same as pictured?

By Mike Sep-23/2017 08:15:46

A

Hello Mike,
Yes, it's lake blue.

Q

Hello, I really liked the device, I wonder if this model is the Global version? the 4G is compatible like 4G of Brazil? I await your response to finalize the purchase Regards, Dionatan

By Dionatan Sep-21/2017 04:54:47

A

Hello Dionatan,

It can work with Network: 
2G: GSM 850/900/1800/1900MHz
3G: WCDMA 850/900/1900/2100MHz
4G: FDD-LTE 850/900/1800/1900/2100/2600MHz. 

This item is Chinese version.

Let me know if you need any further assistance. 

Q

Hello, good evening, does the product have Portuguese language in Brazil? Do you have a warranty? Thank you

By Paulo Sep-07/2017 23:20:41

A

Hello Paulo

It has Portuguese BR.

Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html

Q

O Que vem na caixa ? / What's in the box?

By Alex Mar-26/2017 18:07:35

A

Hello Alex

Package Contents:

Cell Phone: 1 
Earphones: 1 
Power Adapter: 1 
USB Cable: 1 
User Manual: 1    

Q

Hi. NFC? OTA? Works in Brazil? 3G, 4G,... Regards.

By ATorres Mar-20/2017 12:45:03

A

Hello ATorres,
Yes, it works in Brazil, you can check the network in detail on the page of description.

It doesn't support OTA and NFC.

Q

Hello, I would like to know if you send the product with the value below, because it passes in the Brazilian customs and is taxed with a higher value

By Derick Junio Mar-15/2017 15:18:02

A

Hello Derick,
We declare the item as it's real value.

Q

do you have it in stock now ?

By Joel Oct-10/2017 00:05:21

A

Hello Joel,
Yes this item in stock now.

Q

Can send units of this product to China so I can buy ?

By samuel Feb-01/2017 23:04:32

A

Hello samuel,

Thank you for your inquiry.

In this case, these shipping methods are not available for the destination country in your address. Hence there is no shipping method option. We also hope the courier will improve.

Thank you, Let me know if you need any help.

Have a nice day!

Q

Dear sir, I have an interest in this product.So,I would like to know the Rom version of it, chinese ROM,WW ROM or Taiwan ROM. IF do you have any info, please let me know. Thanks.

By Nakagawa Nov-26/2016 21:57:46

A

Hello Nakagawa,
Thanks for your inquiry .

It is Chinese Version and it is available now .

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Q

Hi, good evening, can you send me this item with a spare part note worth $ 45?

By Romário Oct-03/2017 23:12:07

A

Hello Romário, 

Unfortunately we cannot declare goods at a lower value than what the item is truly worth. We are sorry for this inconvenience. 

We regret that we cannot under declare goods due to customs laws or guarantee that our customers will not have to pay import tax. However, we will always strive to ensure that customers do not incur further costs and will always choose the best shipping solution possible for the destination country that the customer has chosen.

Please refer to our shipping and handling terms and conditions, here: http://www.gearbest.com/about/terms-and-conditions.html

If you have any more questions please feel free to contact us. 

Q

Posso ser taxado? moro no Brasil... e como é feito esse pagamento caso eu seja taxado?

By renato matias Jan-08/2017 21:34:02

A

Hello renato,
Unfortunately, taxes on all our products are subject to the local customs policy. The customer is solely responsible for customs tax and any other customs related charges if any exist. Please feel free to consult your local customs office for more details before ordering. Thank you for your inquiry.

Q

Hola Cuánto demora el envio a Perú?

By Dennis Ulffe Dec-02/2016 02:31:40

A

Hola Dennis,

Generalmente puede ser enviado dentro de 3-7 días laborales después del pago. El tiempo de procesamiento exacto varía dependiendo del artículo.

Refiera por favor a nuestra estimación del envío abajo:

1) Envío apresurado: 7-15 días laborables

2) Correo aéreo registrado: 10-25 días laborables

3) Correo aéreo no registrado: 13-30 días laborables

4) Línea de prioridad: 7 - 15 días laborables (solamente para los países parciales)

Obtenga más información sobre el envío desde http://www.gearbest.com/about/shipping-methods.html

Q

Hello, does Expedited Shipping work for Brazil ?

By Angelo Nogueira Nov-25/2016 13:20:21

A

Hello Angelo,

Thank you for your inquiry.

For your reference http://www.gearbest.com/about/shipping-methods.html

Please refer to the available shipping methods for your order when you are at check out. 

Thank you, Let me know if you need any help.

Have a nice day!

Q

Cuanto tiempo para entrega en España, desde el pedido y el pago?

By Carlos Nov-23/2016 16:49:47

A

Hello Carlos,
It depends on the shipping method you choose:

Unregistered Air Mail    15 - 35 business days    FREE SHIPPING    

Registered Air Mail    15 - 32 business days    FREE SHIPPING    

Priority Line    7 - 15 business days    FREE SHIPPING    

Expedited Shipping    3 - 7 business days    $14.27    

Let me know if you need any help.

Q

Gostaria de saber se vocês enviam como presente ou se pode ser diminuido o valor do produto para o valor da taxa de importação não ser alta

By Nalbert Nov-11/2016 13:40:48

A

Olá Nalbert,

Desculpe, devido aos regulamentos aduaneiros não podemos declarar um valor menor na fatura ou declarar o item como um presente.

Agradecimentos para sua atenção.

Q

Dear, Two questions, when you send the product it comes with some declared value? Can I ask if necessary, to declare a specific value?

By Caio Santos Nov-09/2016 18:17:14

A

Hello Caio,
Sorry, due to customs regulations we cannot declare a lower value on the invoice or declare the item as a gift. 

Q

Can you ship a version with european power supply to United States address?

By Wizar Sep-01/2016 16:53:18

A

Hello Wizar,

It comes with CN charger, while we can send you the EU adapter for free. Meanwhile, we can ship to the address in customer's order.       

Thanks for your attention. 

Q

Hola, quisiera saber si este producto al ser vendido desde el almacén (EU) de Reino Unido tiene la garantia europea de 2 años.

By Javier Feb-15/2017 23:00:31

A

Hello Javier

Thank you for your inquiry.

This item is not available for now, For the next supply, we expect it will be available in about 7-15 business days, Please feel free to refer to other items:

Please feel free to refer to our warranty:http://www.gearbest.com/about/warranty-and-return.html. 

Thank you, Let me know if you need any help.

Have a nice day!

Q

I think price is too much for Italy. We can buy from fotodigit around 310 euro with european warranty. Do you think your price will have a real discount soon?

By Alessandro Jan-19/2017 07:32:38

A

Hello Alessandro,
It is  $369.99 for this item now.

Thanks for understanding.

Q

How many days does it takes to send to miami?

By Matias Lovecchio Nov-23/2016 12:22:15

A

Hello Matias,
You can see the Shipping costs and delivery time during the check out. Steps to follow 1. Add your product to your cart 2. Enter your delivery country 3. The shipping cost will be displayed automatically.
Once we have received your payment we will ship your item according the dispatch estimation indicated on the product page.
Delivery time estimation :
1) Expedited Shipping: 7-15 working days
2) Registered Air Mail:10-25 working days
3) Unregistered Air Mail:13-30 working days                            

4) Priority Line : 7 - 15 working days(Only for partial countries)
Learn more information about shipping from http://www.gearbest.com/about/shipping-methods.html