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Home > > Smart Watch Accessories

Customer Questions & AnswersAsk a question

  • All (19)
  • Product information (18)
  • Stock status (0)
  • Payment (0)
  • About shipping (1)
  • Others (0)
  • Q

    qual o tamanho da pulseira... principalmente pra mim que tem o pulso fino e se for muito grande fica ruim

    By gustavo raizi Mar-10/2017 08:03:51

    A

    Hello gustavo,

    The length of this item is 235mm.

    Thanks for your inquiry and support.

  • Q

    Often Stainless Steel contains Nickel, is this strap in Stainless Steel Nickel Free? Thank you.

    By Aldo Feb-14/2017 03:02:35

    A

    Hello Aldo

    Thank you for your inquiry.

    It is Nickel Free.

    Thank you, Let me know if you need any help.

    Have a nice day!


  • Q

    Is it Nickel-Free? Thank you.

    By Aldo Feb-14/2017 03:02:20

    A

    Hello Aldo,
    Material: Stainless Steel

    There is no Nickel


  • Q

    Hi. How can I set Miband 2?

    By T Jan-24/2017 09:01:05

    A

    Hello T

    Thank you for your inquiry.

    This is just a watch band;

    You do not need to set anything.

    Thank you, Let me know if you need any help.

    Have a nice day!


  • Q

    Order W1612151356407089 where is it? My goods have not arrived yet!

    By Jim Jan-13/2017 01:01:08

    A

    Hello Jim,
    This item was shipped out on Dec 17 and now it's still on the way to your address.

    We are fully responsible for making sure your parcel will reach you.

  • Q

    Hello! Can this bracelet length adjustable? how to do it? Thank you

    By Viktor Dec-20/2016 05:12:55

    A

    Hello Viktor,

    Thank you for your inquiry.

    The bracelet length can be adjustable, it is easy, you can contact us if you don't know how to adjust it after you receive it.

  • Q

    Hello, I bought it together with the watch to save but there wasn't option to choose the colour. If it was not specified, wich colour I will receive? I prefer black if still possible to choose. Regards

    By Thiago Nov-01/2016 05:11:19

    A

    Hello Thiago,

    http://www.gearbest.com/smartwatch-accessories/pp_372602.html?wid=21 Black

    http://www.gearbest.com/smartwatch-accessories/pp_369534.html?wid=21 Silver

    http://www.gearbest.com/smartwatch-accessories/pp_369535.html?wid=21 Rose Gold


    Let me know if you need any help.


  • Q

    Please, some video or photo to see how I can change the length of the strap??? I can't do it!!! :(

    By Carlos Oct-17/2016 12:10:41

    A

    Hello Carlos,
    For after sales issue, please go to our Support Center here: http://support.gearbest.com/
    For a faster reply, please select the right question type.We kindly ask you to submit one ticket per topic(i.e order).We will reply you within 24 hours except on weekends and public holidays.

  • Q

    This Ad is only the bracelet or the support 2 mi band? or support with puseira together?

    By SOLON ELK Oct-13/2016 05:10:15

    A

    Hello SOLON,


    Suitable for Xiaomi Miband 2.

    Please feel free to contact us if you have any questions.


  • Q

    Dose it work with another kind of mobile such as Huawei Honor 8

    By Dlovan Oct-04/2016 06:10:34

    A

    Hello Dlovan,

    Please note that this is Stainless Steel Watch Strap for Xiaomi Miband 2. If you are asking about the phone to connect with the Xiaomi Miband 2, it shows that you can use it with your Huawei Honor 8. Thanks for your attention.

Prev 1 2Go To: GO

  • Q

    qual o tamanho da pulseira... principalmente pra mim que tem o pulso fino e se for muito grande fica ruim

    By gustavo raizi Mar-10/2017 08:03:51

    A

    Hello gustavo,

    The length of this item is 235mm.

    Thanks for your inquiry and support.

  • Q

    Often Stainless Steel contains Nickel, is this strap in Stainless Steel Nickel Free? Thank you.

    By Aldo Feb-14/2017 03:02:35

    A

    Hello Aldo

    Thank you for your inquiry.

    It is Nickel Free.

    Thank you, Let me know if you need any help.

    Have a nice day!


  • Q

    Is it Nickel-Free? Thank you.

    By Aldo Feb-14/2017 03:02:20

    A

    Hello Aldo,
    Material: Stainless Steel

    There is no Nickel


  • Q

    Hi. How can I set Miband 2?

    By T Jan-24/2017 09:01:05

    A

    Hello T

    Thank you for your inquiry.

    This is just a watch band;

    You do not need to set anything.

    Thank you, Let me know if you need any help.

    Have a nice day!


  • Q

    Hello! Can this bracelet length adjustable? how to do it? Thank you

    By Viktor Dec-20/2016 05:12:55

    A

    Hello Viktor,

    Thank you for your inquiry.

    The bracelet length can be adjustable, it is easy, you can contact us if you don't know how to adjust it after you receive it.

  • Q

    Hello, I bought it together with the watch to save but there wasn't option to choose the colour. If it was not specified, wich colour I will receive? I prefer black if still possible to choose. Regards

    By Thiago Nov-01/2016 05:11:19

    A

    Hello Thiago,

    http://www.gearbest.com/smartwatch-accessories/pp_372602.html?wid=21 Black

    http://www.gearbest.com/smartwatch-accessories/pp_369534.html?wid=21 Silver

    http://www.gearbest.com/smartwatch-accessories/pp_369535.html?wid=21 Rose Gold


    Let me know if you need any help.


  • Q

    Please, some video or photo to see how I can change the length of the strap??? I can't do it!!! :(

    By Carlos Oct-17/2016 12:10:41

    A

    Hello Carlos,
    For after sales issue, please go to our Support Center here: http://support.gearbest.com/
    For a faster reply, please select the right question type.We kindly ask you to submit one ticket per topic(i.e order).We will reply you within 24 hours except on weekends and public holidays.

  • Q

    This Ad is only the bracelet or the support 2 mi band? or support with puseira together?

    By SOLON ELK Oct-13/2016 05:10:15

    A

    Hello SOLON,


    Suitable for Xiaomi Miband 2.

    Please feel free to contact us if you have any questions.


  • Q

    Dose it work with another kind of mobile such as Huawei Honor 8

    By Dlovan Oct-04/2016 06:10:34

    A

    Hello Dlovan,

    Please note that this is Stainless Steel Watch Strap for Xiaomi Miband 2. If you are asking about the phone to connect with the Xiaomi Miband 2, it shows that you can use it with your Huawei Honor 8. Thanks for your attention.

  • Q

    Does this fit the Teclast H30 Bluetooth 4.0 Heart Rate Monitor Smart Wristband

    By Abu Sally Oct-02/2016 08:10:37

    A

    Hello Abu,

    This strap doesn't fit the Teclast H30 Bluetooth 4.0 Heart Rate Monitor Smart Wristband. Thanks for your attention.

Prev 1 2Go To: GO

  • Q

    Order W1612151356407089 where is it? My goods have not arrived yet!

    By Jim Jan-13/2017 01:01:08

    A

    Hello Jim,
    This item was shipped out on Dec 17 and now it's still on the way to your address.

    We are fully responsible for making sure your parcel will reach you.