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Ulefone Metal 4G Smartphone

- Black

188854101

Android 6.0 5.0 inch Corning Gorilla 3 Screen MTK6753 Octa Core 1.3GHz 3GB RAM 16GB ROM Fingerprint Scanner GPS OTG Bluetooth 4.0

Brand: Ulefone 4.78 369 Customer Reviews | 77 answered questions

Price: 147.77

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Ship between: Jul 29 - Aug 01, Estimated Shipping Time: business days
Color:
Gray Golden Black Silver
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Tip:
Unlocked for Worldwide use. Please ensure local area network is compatible. click here for Network Frequency of your country. Please check with your carrier/provider before purchasing this item.
Notice:
This Android/Windows device is designed to function specifically with the current Android/Windows OS installed on it. Any alterations such as upgrades, modding with custom ROMs, rooting or flashing the Android device with other firmware will automatically void the device's warranty.
Ulefone Metal is preorder now so the language and other information will be confirmed when it's on sell later.

Main Features:
Ulefone Metal Android 6.0 5.0 inch 4G Smartphone MTK6753 Octa Core 1.3GHz 3GB RAM 16GB ROM Fingerprint Scanner GPS OTG Bluetooth 4.0
Display: 5.0 inch 1280 x 720 HD Corning Gorilla Glass 3 screen
CPU: MTK6753 Octa Core 1.3GHz
System: Android 6.0
RAM + ROM:3GB RAM+16GB ROM
Camera: Front camera 2.0MP (SW 5.0MP) + Rear camera 8.0MP (SW 13MP) with flash light
Bluetooth:4.0
Navigation: GPS / Glonass
Sensor: G- Sensor, L-Sensor, Hall Effect Sensor, Compass
Features: Fingerprint scanner, OTG, Off-screen gestures, Smart power saving mode
SIM Card: Dual sim dual standby (one is micro SIM card, the other is nano SIM card)
Network:
WiFi: 802.11 b/g/n 2.4GHz
2G: GSM 850/900/1800/1900MHz
3G: WCDMA 900/2100MHz
4G: FDD-LTE 800/900/1800/2100/2600MHz

Specification

Basic Information	Brand: Ulefone Type: 4G Smartphone OS: Android 6.0 Service Provider: Unlocked Language: Multi language SIM Card Slot: Dual SIM,Dual Standby SIM Card Type: Micro SIM Card,Nano SIM Card
Hardware	CPU: MTK6753 64bit Cores: 1.3GHz,Octa Core RAM: 3GB RAM ROM: 16GB External Memory: TF card up to 128GB (not included)
Network	Wireless Connectivity: 3G,4G,Bluetooth 4.0,GPS,GSM,WiFi Network type: FDD-LTE+WCDMA+GSM 2G: GSM 850/900/1800/1900MHz 3G: WCDMA 900/2100MHz 4G: FDD-LTE 800/900/1800/2100/2600MHz
Display	Screen type: Corning Gorilla Glass 3 Screen size: 5.0 inch Screen resolution: 1280 x 720 (HD 720)
Camera	Camera type: Dual cameras (one front one back) Back camera: with flash light Back-camera: 8.0MP (SW 13.0MP) Front camera: 2.0MP (SW 5.0MP) Flashlight: Yes
Media Formats	Picture format: BMP,GIF,JPEG,PNG Music format: 3GP,AAC,MP3,OGG Video format: 3GP,MP4 Games: Android APK
Other Features	I/O Interface: 1 x Micro SIM Card Slot,1 x Nano SIM Card Slot,3.5mm Audio Out Port,TF/Micro SD Card Slot Bluetooth Version: V4.0 Sensor: Ambient Light Sensor,E-Compass,Gravity Sensor,Gyroscope,Hall Sensor OTA: Yes OTG : Yes Additional Features: 3G,4G,Alarm,Bluetooth,Browser,Calculator,Calendar,Fingerprint recognition,GPS,MP3,MP4,People,Wi-Fi
Battery	Battery Capacity (mAh): 3050mAh Built-in Battery Type: Lithium-ion Polymer Battery
Package Contents	Cell Phone: 1 Power Adapter: 1 USB Cable: 1 Leather Case: 1 Screen Protector: 1 User Manual: 1 SIM Needle: 1
Dimensions and Weight	Product size: 14.30 x 7.10 x 0.94 cm / 5.63 x 2.8 x 0.37 inches Package size: 17.60 x 10.70 x 6.60 cm / 6.93 x 4.21 x 2.6 inches Product weight: 0.1550 kg Package weight: 0.4790 kg

Ulefone Metal Android 6.0 5.0 inch 4G Smartphone MTK6753 Octa Core 1.3GHz 3GB RAM 16GB ROM Fingerprint Scanner GPS OTG Bluetooth 4.0- Black

Product Notes:
1. Download your favorite apps through the Google Play Store or Market installed.
2. Note: This smart phone is designed only to work with the current Android/Windows OS installed in it. Any alterations such as upgrades or flashing a newer version will void the warranty.
3. The stated ROM amount shows the maximum available ROM with nothing installed. However, the Android/Windows OS and pre-installed software from the manufacturer will occupy some of this ROM. The available ROM on the device will therefore be slightly less than the ROM listed.

Customer Reviews

4.78 out of 5

5 Star 298
4 Star 66
3 Star 2
2 Star 0
1 Star 3

See all 369 reviews Write a Review

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Tomislav

Yes (4) Color: Black

Mr

Excellent product, fast shipping, came in perfect condition, would definitely buy again

Suggestion

No cons for me, everything went perfectly with the order

Dec 23,2016
Robert
Yes (2) Color: Black

A Phone that is great but not flawless

The Phone comes in a beautifull package, containing everything you need plus some extras that are nice to have:

- the phone
- one charger (why they add a white charger to a black phone is still a mystery to me..)
- one USB to micro USB Cable (again white...)
- one plastic phone case
- a nice protection film on the display
- an additional protectionfilm made from glass
- and one package of cleaning whipes
- the instuction manual that is completely useless but multilanguage.

The phone is made from good components and runs smooth as hell, even when you have like 20 apps open in the background. The display is really great. Colourfull and as bright as you need or want.
The installed Android is AOSP and not a single bit of bloatware can be found. PERFECT!
I deactivated the floating controll app because I found it disturbing, having to swipe it out of the way everytime.
When you put in a SD card you can choose if it will be used as additional internal memory or as a external memory.
The protection film on the Display is much better than the one made of glas.
The glas film is to straight and comes of at the edges. And it is extremely blue when the sun shines on it.
I am using it since two weeks now and the overal experience is good. I would buy it again for sure BUT... there are some cons aswel.

Suggestion

The case that come with the phone is made from extreme brittle plastics and it started to break as soon as I put in the phone. Sooner or later I have to buy a new case, probably sooner.
The charger is white. I am no apple fanboy, make them black and everything is fine! Black is perfect with every other colour on this planet. But the bigger con is that the charger isn't always able to charge the phone... Sometimes it starts to charge but stops 10 seconds later. I have got no Idea why. I tried some other chargers and two others show the same behaviour. So it might be a problem of the phone. Another negative point is, when you plug in the charger, the touchscreen isn't usable anymore. It gets input on positions I did not even touch. Was extremely irritating in the beginning. Now I simply don't use it when it's plugged in.
The metal casing is already losing colour on the right side... THAT should not be after a use of two weeks.

But as I said sooner the overal experience is that good, I would buy it again.
Feb 26,2017
alfatech

Yes (0) Color: Gray

Great Value phone

Great value for money
【Off-screen Gestures】Open app from locked screen by drawing a letter. That's not only a practical function, but also an enjoyable interaction between user and the device.
【5 Touch IDs for Different Purposes】Each finger ID can be appointed to open a specific app such as Whatsapp and camera, so you'll act swiftly to messages and impressive sights.
【Sharp Details and Vivid Color】720P resolution represents a pixel density as high as about 300PPI on 5-inch display.
【Faster Gaming Than You Imagine】Mali-T720 GPU has been able to deal with demanding games on 1080P display, while on 720P resolution, games will run 60% faster.
【Take Good Photos with Sony IMX149】 Adopting Sony's 3rd generation CMOS technology, dark light treatment, energy efficiency, and imaging speed will performs better than other 8MP cameras. And a 5-piece lens kit have been equipped to ensure imaging quality.

Dec 27,2018
TechUtopia (Youtube)
Yes (5) Color: Black

review

Asalamu Aleykum peace be upon you...
Please check full review on my youtube channel:
Ulefone Metal Review by TechUtopia-https://www.youtube.com/watch?v=Tc0JPS8lfLA

Pros:
-Quality and material durable sturdy METAL
-Screen 2.5 curved HD display 5inches
-BATTERY is good 3050 MAH
-optimized chipset
-Soundspeakers volume is OK and the bass is great!!!
-3GB OF RAM
--front camera is above average for this price
-fingerprint scanner is super FAST!!

Suggestion

CONS:
nothing at all
Aug 18,2016
Antonio Diez

Yes (0) Color: Black

Ulefone Metal

Hago el pedido el 19 agosto y lo recibo el día 26, total 7 días.Muy Bien.
Acabado bueno con una estática muy formal.
Excelente pantalla.
Notable calidad fotográfica.
Notable calidad de video
El sistema trabaja muy fluido con sus tres gb de ram y su cpu octacore.
Los juegos corren muy elásticos.
Los sensores funcionan muy bien y sobre todo el de huellas dactilares. Buen invento.
Envían un protector de pantalla y carcasa muy estética.
Un wifi excelente, recibo 70 mbps en la banda de 2.4 ghz.
El Android 6.0 trae una capa muy liviana de multimedia.
El sonido quizás debería ser más potente

Suggestion

NO encuentro ningún motivo.

Aug 26,2016

FAQ for Ulefone Metal 4G Smartphone

What should I pay attention to before buying a mobile phone?

Screen size, OS, storage, CPU&GPU, camera, network connection, additional features, and so on.

The detail tips you can read this post:

Mobile phone buying guide:
How to pair the Powerbeats Pro with my Android phone?

1. Press the system button for a few seconds until you see the pairing light flash.
2. Connect them to the devices from the Bluetooth menu.

The detail steps you can refer to this post:
How to pair the Powerbeats Pro with your iPhone, iPad or Android phone?
How to unlock an Android phone if i forgot the password?

You have 3 easy ways to solve it: How to unlock an Android phone if you forgot the password
How to use IMEI number to track your lost Android phone?

An IMEI number is difficult but possible to be changed for thieves with professional tools, but you can try it ASAP, this is the best way to track your lost phone: How to use IMEI number to track your lost Android phone
How to saving battery life and keep cache cleaning？

We've put together a list of 5 practical ways about power saving and 6 tips about cache cleaning, click here learn more : Xiaomi using strategy: Super practical power saving and cache cleaning tips
How to improve hardware utilization on android phones?

You can improve this through these ways: forcing GPU rendering, forcing 4x MSAA on, and disabling HW overlay.
The detail you can read this post:

Three developer options to increase hardware utilization on android phones
How can mobile phones without OTG function turn on OTG function?

There are two ways to reference in this post.
How to turn on OTG of Android mobile phone?
What is the IMEI number of this device?

We cannot provide IMEI (international mobile equipment identity) numbers because each cell phone will be given a unique set of numbers after its assembly, We can't open the packaging. You can check the smartphone IMEI easily: How to reveal your IMEI number EASILY
How to charge the phone's battery in the right way?

This post provides 9 tips for properly charging your phone's battery. Refer to :
How to charge phone's battery in the right way?
Why do 16GB phones only have 12GB storage available?

There are three reasons: system, Binary and decimal calculations, NAND Flash blocks. For more details: Why do 16GB phones only have 12GB storage available
Will this phone work in my country?

First, you should know the mobile phone network frequency bands of your country, you can learn more here:

Country-based mobile phone network frequency bands coverage guide

Second, check whether the phone fit frequency bands:

4 steps to know whether a phone will work in your country
Why I cannot hear any sound when making or receiving a call?

1. Make sure the protective film has been removed completely;

2. Try to turn up the volume of the handset;

3. Try to change mobile signal in your area might be poor;

4. If you cannot hear the voice of the receiver, it might be the problem of the receiver's phone or signal.
How to use smartphone as a mouse, touchpad or keyboard?

No matter Android or Apple iphone, you can control your PC in the distance up to 15 meters just by your smartphone, it is really amazing. Check this for more: Use your smartphone as a mouse, touchpad or keyboard
What is the SAR value of the phone?

We have listed the SAR value of some cell phones, you can check radiation level of the phone from Xiaomi, Ulefone, Elephone, OnePlus, Lenovo, ASUS, Vernee, etc. Click here for more details:
How to revive any dead phone battery?

There are four ways to revive dead phone battery, it's easy and effective: 4 secret ways to revive any dead phone battery
How to fix unresponsive touch screen on Android phone?

Here we show you 5 reasons which cause touch screen problem, and give you related solutions: How to fix unresponsive touch screen on Android phone
How to to remove phone scratches?

We've put together a list of 7 practical ways to quickly and easily remove phone scratches to keep it looking factory fresh, click here learn more : Insider's Guide | 7 easy ways to remove phone scratches
Can this item be shipped to my country?

We can deliver orders to most countries. For a detailed explanation of each shipping method, destination and approximate delivery time, please check our posts:

GearBest shipping methods

20 things you need to know when shopping on GearBest

Short guide on tracking fees and shipping insurance on GearBest

GearBest shipping memo: save money on delivery by choosing the best option
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Customer Q&A

All(77)
Product Information(59)
Stock Status(2)
Payment(1)
About Shipping(9)
Others(6)

Q Do you ship free to El Salvador, central America By Ricardo Jun-27/2017 21:25:54: A

Hello Ricardo,
We are sorry we can't ship to the address.

Q Hi there! If I ordered one of these in silver could the case come in black? Best Regards! By Ricardo Jun-19/2017 22:22:28: A

Hello Ricardo，
Thanks for your inquiry.

Please note that it will deliver the color you ordered.

Q Does it come with the full case By owonikokoyusuftobi Jun-19/2017 16:17:12: A

Hello owonikokoyusuftobi,

Here are its Package Contents:

Cell Phone: 1
Power Adapter: 1
USB Cable: 1
Leather Case: 1
Screen Protector: 1
User Manual: 1
SIM Needle: 1

Let me know if you need any help.

Q how many day can it take to rich Nigeria at were i stay By owonikokoyusuftobi Jun-19/2017 16:13:53: A

Hello owonikokoyusuftobi,

Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.

Please refer to our shipping estimations below:
1) Expedited Shipping: 3-7 business days
2) Unregistered Air Mail & Registered Air Mail: 10-40 business days
3) Priority Line: 5-25 business days (Only available for certain countries)

Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

Q You can declare a lower value? Because in my country we are taxed By Rodolfo Villela Alves Jun-12/2017 03:45:25: A

Hello Rodolfo,
Thanks for your inquiry.
Sorry, we cannot declare a lower value for your order.

Q Hi can you include a 16gb sd card if I buy this, thanks Craig By Craig Jun-09/2017 05:30:22: A

Hello Craig,
Thansk for your inquiry.
We have checked it for you, we are so sorry to tell you that there is no 16gb sd card come with it.

Q Will this phone work in Canadian mobile network, such as Bell Canada, Rogers or Telus? Thanks, Peter By Peter Tarle May-30/2017 02:57:35: A

Hello Peter,
Thank you for your inquiry.
Please check the network here http://maps.mobileworldlive.com/.
Network:
WiFi: 802.11 b/g/n 2.4GHz
2G: GSM 850/900/1800/1900MHz
3G: WCDMA 900/2100MHz
4G: FDD-LTE 800/900/1800/2100/2600MHz
Let me know if you need any help.

Q Hi there. Does the tempered glass and black mobile case come with the black phone? Or will you only receive those with the silver phone? Thank you By Rio May-27/2017 01:09:40: A

Hello Rio,

Please check the package contents:
Cell Phone: 1
Power Adapter: 1
USB Cable: 1
Leather Case: 1
Screen Protector: 1
User Manual: 1
SIM Needle: 1
There are case and tempered glass for item is each color.

Q hi does have a gyroscope thanks. By george May-18/2017 13:39:57: A

Hello george,

Sensor: Ambient Light Sensor,E-Compass,Gravity Sensor,Gyroscope,Hall Sensor

Q Why shipping cost from HK-2 warehouse is so high? while shipping from CN or HK cost just between $1 - $3 usd. By ruddy gamarra Apr-28/2017 02:35:09: A

Hello ruddy,

We provide the best price for international shipments available, even though we ship all our items from China.
Kindly note that shipping fees are charged by the shipping company and not by Gearbest directly.

Please take a look at our affordable shipping methods here:http://www.gearbest.com/about/shipping-methods.html

Q Hi there! If I ordered one of these in silver could the case come in black? Best Regards! By Ricardo Jun-19/2017 22:22:28: A

Hello Ricardo，
Thanks for your inquiry.

Please note that it will deliver the color you ordered.

Q Does it come with the full case By owonikokoyusuftobi Jun-19/2017 16:17:12: A

Hello owonikokoyusuftobi,

Here are its Package Contents:

Cell Phone: 1
Power Adapter: 1
USB Cable: 1
Leather Case: 1
Screen Protector: 1
User Manual: 1
SIM Needle: 1

Let me know if you need any help.

Q Will this phone work in Canadian mobile network, such as Bell Canada, Rogers or Telus? Thanks, Peter By Peter Tarle May-30/2017 02:57:35: A

Hello Peter,
Thank you for your inquiry.
Please check the network here http://maps.mobileworldlive.com/.
Network:
WiFi: 802.11 b/g/n 2.4GHz
2G: GSM 850/900/1800/1900MHz
3G: WCDMA 900/2100MHz
4G: FDD-LTE 800/900/1800/2100/2600MHz
Let me know if you need any help.

Q Hi there. Does the tempered glass and black mobile case come with the black phone? Or will you only receive those with the silver phone? Thank you By Rio May-27/2017 01:09:40: A

Hello Rio,

Please check the package contents:
Cell Phone: 1
Power Adapter: 1
USB Cable: 1
Leather Case: 1
Screen Protector: 1
User Manual: 1
SIM Needle: 1
There are case and tempered glass for item is each color.

Q hi does have a gyroscope thanks. By george May-18/2017 13:39:57: A

Hello george,

Sensor: Ambient Light Sensor,E-Compass,Gravity Sensor,Gyroscope,Hall Sensor

Q Hello, this is a dual sim + tf card or 1 sim + tf card By Sylvain Apr-06/2017 09:48:39: A

Hello Sylvain,
It is dual sim card and TF card up to 128GB (not included)

Q This one has gyroscope? By Carlos Mar-27/2017 16:59:23: A

Hello Carlos,
Additional Features: 3G,4G,Alarm,Bluetooth,Browser,Calculator,Calendar,Fingerprint recognition,GPS,MP3,MP4,People,Wi-Fi

Q Does this work for all Australian frequencies, 3G and 4G ? By Finn.C Mar-11/2017 07:29:22: A

Hello Finn.C,

Network:
WiFi: 802.11 b/g/n 2.4GHz
2G: GSM 850/900/1800/1900MHz
3G: WCDMA 900/2100MHz
4G: FDD-LTE 800/900/1800/2100/2600MHz
Please ensure local area network is compatible. click here: http://maps.mobileworldlive.com/network.php?cid=107&cname=Australia for Network Frequency of your country. Please check with your carrier/provider before purchasing this item.
Thanks for your inquiry.

Q Does the box contain tampered glass or case for the phone? That is what it looks like in the photos above. By Manolis Mar-11/2017 01:37:07: A

Hello Manolis,
Package content:
Cell Phone*1
Power Adapter*1
USB Cable*1
Leather Case*1
Screen Protector*1
User Manual*1
SIM Needle*1
There are a screen protector and leather case.
Thanks for your inquiry and support.

Q Hi, it is work with 3g and 4g of Mexico. By Armando Feb-23/2017 16:14:02: A

Hello Armando,
It works with 3g and 4 g in Mexico.

Q Do you have Full Body Case for Ulefone Metal, in Spain? Thanks By Nuno Jan-16/2017 12:01:47: A

Hello Nuno,

Thank you for your inquiry.
For your reference:http://www.gearbest.com/ulefone-metal-case-_gear/;
We mainly engage in online business for now, please feel free to make your order.
Thank you, Let me know if you need any help.
Have a nice day!

Q Hello, does the free gift (metal high end flip case & Tempered glass) aply only to Silver color OR it can aply to GOLD color that ia want to buy? Thank you ,waiting for your reply. By DIMITRIOS GKIOUZELIS Nov-22/2016 23:30:38: A

Hello DIMITRIOS,
Please note that the free accessories are for this type of phone(all colors). Thank you for your attention.

Q You can declare a lower value? Because in my country we are taxed By Rodolfo Villela Alves Jun-12/2017 03:45:25: A

Hello Rodolfo,
Thanks for your inquiry.
Sorry, we cannot declare a lower value for your order.

Q Do you ship free to El Salvador, central America By Ricardo Jun-27/2017 21:25:54: A

Hello Ricardo,
We are sorry we can't ship to the address.

Q how many day can it take to rich Nigeria at were i stay By owonikokoyusuftobi Jun-19/2017 16:13:53: A

Hello owonikokoyusuftobi,

Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.

Please refer to our shipping estimations below:
1) Expedited Shipping: 3-7 business days
2) Unregistered Air Mail & Registered Air Mail: 10-40 business days
3) Priority Line: 5-25 business days (Only available for certain countries)

Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

Q Why shipping cost from HK-2 warehouse is so high? while shipping from CN or HK cost just between $1 - $3 usd. By ruddy gamarra Apr-28/2017 02:35:09: A

Hello ruddy,

We provide the best price for international shipments available, even though we ship all our items from China.
Kindly note that shipping fees are charged by the shipping company and not by Gearbest directly.

Please take a look at our affordable shipping methods here:http://www.gearbest.com/about/shipping-methods.html

Q Ulefone металл имеет сертификат соответствия для Российской Федерации чтобы не иметь проблем с таможней? Если имеет может быть предоставлен при покупке телефона вложенный в посылку? Спасибо удачного дня. By Александр Apr-18/2017 22:06:36: A

Hello Александр,
We can offer CE after you ordered it.

If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations.

For more details, please check your local customs website.
See our FAQ's here: http://www.gearbest.com/about/faq.html

Q Hi, How I can receiving this mobile in Portugal without any issues regarding the portugues customs. What will be the best way/method to shipp out to Portugal? Thanks By Dave Mar-14/2017 12:09:09: A

Hello Dave

Thank you for your inquiry.
Customs issue is out of our range.
Please feel free to make your choice.
Thank you, Let me know if you need any help.
Have a nice day!

Q Do you provide the tracking code for Brazil? And how can I use my GB wallet to cash in your store? By Linyker Goes Jan-06/2017 13:04:16: A

Hello Linyker,

When we ship it out we will send you a confirmation email with tracking number.
Please note that for unregistered air mail. The tracking number can only track the information while the package is in china. After it left China. It will only update while it is in the customs.

You can refer to here: http://www.gearbest.com/m-article.htm?id=111 , there are the steps about how to use GB wallet
Thanks for your inquiry.

Q Привет! Как хорошо Вы упаковываете Ваш товар при отправке? Я очень волнуюсь о качестве и надежности упаковки и сохранности товара в целости и сохранности. By Dmitriy Nov-22/2016 18:52:53: A

Здравствуйте Дмитрий,
Мы грузим с его оригинальной упаковке с хорошей защитой пожалуйста. В то же время, пожалуйста, будьте уверены, что мы будем иметь строгий QC перед заказом груза, вы получите телефон в хорошей функции.
Спасибо за Ваше внимание.

Q Hello, how long does it take to delivery in USA? By Cris Sep-29/2016 03:19:10: A

Hello Cris,
We generally require between 3-7 business days to arrange shipment upon payment. The exact processing time varies depending on the item.
Please refer to our shipping estimation below:
A. Expedited Shipping: Around 3-7 business days to arrive.
B. Standard Shipping: Between 7-10 business days to be delivered.
C. Flat Rate Shipping: Between 10-25 business days to be received.
For more shipping details http://www.gearbest.com/about/shipping-methods.html

Q it is true that on September 2 until there are no deliveries I did order on 8.08 By Irimia Aug-09/2016 12:15:08: A

Hello Irimia,
http://www.gearbest.com/m-goods-sn-188854102.htm Dispatch: Ships on Sep 3
When you placed an order ,we will ship your order on Sep 3 .
Please kindly check our website .

Q Hi can you include a 16gb sd card if I buy this, thanks Craig By Craig Jun-09/2017 05:30:22: A

Hello Craig,
Thansk for your inquiry.
We have checked it for you, we are so sorry to tell you that there is no 16gb sd card come with it.

Q Romanian languge? Tank you By marius olaru Mar-09/2017 16:12:19: A

HI marius,

We suggest you can kindly view http://prntscr.com/ei6px8 to check the language.
Have a nice day.

Q Does this device have warranty?? If it does how many years??? By Bill.Sot.6 Dec-27/2016 16:08:43: A

Hello Bill,

Please check it here.
http://www.gearbest.com/about/warranty-and-return.html

Q Οταν λετε με "sw" απο 2 mp σε 5mp τι ακριβως εννοειται? Ευχαριστω. By ΑΝΤΩΝΗΣ Sep-25/2016 08:21:22: A

Γεια ΑΝΤΩΝΗΣ,
SW 5.0MP είναι η τιμή κενότητα, η 2MP είναι η πραγματική pixel. Ευχαριστω για την προσοχη σας.

Q You can place a micro SD card with two sim cards? By kris Aug-29/2016 10:03:28: A

Hi,kris
Thanks for your inquiry.
SIM Card Slot: Dual SIM,Dual Standby
SIM Card Type: Micro SIM Card,Nano SIM Card
External Memory: TF card up to 128GB (not included)
You can place a micro SD card with two sim cards.

Q Hello, how long is the warranty? By Anton Aug-12/2016 12:15:35: A

Hello Anton,
It is with one year warranty. Please kindly review our warranty here : http://www.gearbest.com/about/warranty-and-return.html
Any issue you can feel free to contact us from your order, we will settle your issue.
Thanks for your attention.

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Shipping

There are two key factors which will affect the time you receive your items.

1: Item processing time
After receiving your order,we require some time to test the product to ensure its quality.The exact processing time varies depending on the item.The average processing time is 3 working days.but this can also be affected by the item's stock status. For small quantity orders,the processing time is 1-3days while larger quantity orders may require 2-5days.

2

Shipping methods

China Warehouse:
Shipping Type	Country or Region	Arrive within 1-7 Days	Arrive within 8-15 Days	Arrive within 16-30 Days	Arrive within 31-45 Days	Average Time (Days)
Unregistered Air Mail or Registered Air Mail	United States	0.52%	44.87%	49.88%	3.5%	18.13
	Spain, United Kingdom, Italy, Germany, France & Portugal	5.18%	43.44%	48.34%	1.17%	15
	Netherlands, Greece, Poland, Hungary, Slovakia, Czech Republic	2.96%	40.34%	52.54%	3.74%	18.66
	Russia	0%	4.45%	84.41%	11.1%	28
	Japan, Korea	0%	21.30%	68.80%	9.66%	17.75
	Brazil	0%	0%	23.91%	72.09%	38.6
	Turkey	0%	37.75%	59.05%	3.1%	20.33
	Thailand, Singapore & Malaysia	0%	40.39%	56.12%	2.6%	16.2
	Other countries	0.7%	38.79%	47.94%	8.56%	23.57
Priority Line	United States	12.28%	79.05%	7.4%	0.52%	11.75
	Spain, United Kingdom, Italy, Germany, France & Portugal	8.44%	66.56%	23.45%	0.45%	13.55
	Russia	0%	3.48%	75.79%	20.04%	31
	Brazil	2.21%	6%	61.29%	25.46%	30
	Turkey	20.42%	77%	3%	0.08%	10
	Australia	7.67%	86.60%	5.68%	0%	11
	Korea	97.54%	1.57%	0.89%	0%	7
	Japan	95.80%	2.09%	0%	0%	6.84
	Thailand, Singapore & Malaysia	58.96%	41.04%	0%	0%	8.45
	Other countries	22.33%	30.8%	27.62%	17.64%	18.65
Expedited Shipping	ALL countries(EMS)	3.8%	46.8%	26%	15%	14.8
Expedited Shipping	ALL countries(DHL)	65.8%	25.75%	3.86%	0.37%	6.72
GW Warehouse: Typically 3-5 days to the UK, 3-7 days to other European countries.
USA Warehouse:Generally, 3-7 days to a USA address.
ES Warehouse:Generally, 2-5 days to the Spain, 3-7 days to the Portugal.
Shipping from warehouse nearest to shipping address is faster. Additional charges may apply.
Note:This is a general guide and delays maybe caused force majeure, natural disasters, inclement weather, war, public holidays, and factors outside our control.

Payment

Gearbest.com accepts PayPal,Credit Cards,Wire Transfer,Westem Union, YandexMoney,Webmoney,Boleto,OXXO and BKM as secure payment methods.

1: Paypal
The most convenient payment method in the world.

2: Wire transfer
For orders which exceed $1,500,please contact us at support@gearbest.com.
Note: please email us the order number,the amount transferred along with currency type,and the exact date of the wire transfer.

3: Western Union
Please contact us at support@gearbest.com for details.
Note: please email us the following information after you have paid via Westem Union:
· Control Number(10 digits)
· The exact amount sent along with the currency
· Name of sender.
· Address of sender

4: YandexMoney、 Webmoney
With YandexMoney and Webmoney, it is convenient and safe for you to pay via credit card、wallet or cash

5: Boleto
For Brazil customers, we accept Boleto: you only need to fill in the payment information, remember your Boleto Voucher information and pay it within 3 days at any Boleto stores.

6: OXXO
For Mexico customers, we accept OXXO: you can choose OXXO payment on our website, and then remember your OXXO Voucher information and pay it within 3 days at any OXXO stores.

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Ulefone Metal 4G Smartphone

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FAQ for Ulefone Metal 4G Smartphone

Customer Q&A

Do you ship free to El Salvador, central America

Hi there! If I ordered one of these in silver could the case come in black? Best Regards!

Does it come with the full case

how many day can it take to rich Nigeria at were i stay

You can declare a lower value? Because in my country we are taxed

Hi can you include a 16gb sd card if I buy this, thanks Craig

Will this phone work in Canadian mobile network, such as Bell Canada, Rogers or Telus? Thanks, Peter

Hi there. Does the tempered glass and black mobile case come with the black phone? Or will you only receive those with the silver phone? Thank you

hi does have a gyroscope thanks.

Why shipping cost from HK-2 warehouse is so high? while shipping from CN or HK cost just between $1 - $3 usd.

Hi there! If I ordered one of these in silver could the case come in black? Best Regards!

Does it come with the full case

Will this phone work in Canadian mobile network, such as Bell Canada, Rogers or Telus? Thanks, Peter

Hi there. Does the tempered glass and black mobile case come with the black phone? Or will you only receive those with the silver phone? Thank you

hi does have a gyroscope thanks.

Hello, this is a dual sim + tf card or 1 sim + tf card

This one has gyroscope?

Does this work for all Australian frequencies, 3G and 4G ?

Does the box contain tampered glass or case for the phone? That is what it looks like in the photos above.

Hi, it is work with 3g and 4g of Mexico.

Do you have Full Body Case for Ulefone Metal, in Spain? Thanks

Hello, does the free gift (metal high end flip case & Tempered glass) aply only to Silver color OR it can aply to GOLD color that ia want to buy? Thank you ,waiting for your reply.

You can declare a lower value? Because in my country we are taxed

Do you ship free to El Salvador, central America

how many day can it take to rich Nigeria at were i stay

Why shipping cost from HK-2 warehouse is so high? while shipping from CN or HK cost just between $1 - $3 usd.

Hi, How I can receiving this mobile in Portugal without any issues regarding the portugues customs. What will be the best way/method to shipp out to Portugal? Thanks

Do you provide the tracking code for Brazil? And how can I use my GB wallet to cash in your store?

Привет! Как хорошо Вы упаковываете Ваш товар при отправке? Я очень волнуюсь о качестве и надежности упаковки и сохранности товара в целости и сохранности.

Hello, how long does it take to delivery in USA?

it is true that on September 2 until there are no deliveries I did order on 8.08

Hi can you include a 16gb sd card if I buy this, thanks Craig

Romanian languge? Tank you

Does this device have warranty?? If it does how many years???

Οταν λετε με "sw" απο 2 mp σε 5mp τι ακριβως εννοειται? Ευχαριστω.

You can place a micro SD card with two sim cards?

Hello, how long is the warranty?

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Shipping

Item processing time

Shipping methods

Payment

Paypal

Wire transfer

Western Union

YandexMoney、 Webmoney

Boleto

OXXO

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