ZTE AXON 7 4G Phablet

Q

Hello I would like to know if this phone has Portuguese language (Brazil)?

By lavine Nov-01/2017 17:37:53

A

Hello lavine,
Yes it support.

Q

There is the Italian language?

By Andrea Aug-29/2017 20:13:29

A

Hello Andrea,
Yes it has.

Q

Hello! The 700 network of the 4G is native or modified, because in searches in the internet, only the A2017G have 700 mhz ?

By Ivan CR Jul-21/2017 00:31:41

A

Hello Ivan, 

Please ensure local area network is compatible. click http://maps.mobileworldlive.com/ for Network Frequency of your country. Please check with your carrier/provider before purchasing this item.

Network: 
2G: GSM 850/900/1800/1900MHz
3G: WCDMA 850/900/1700/1900/2100MHz
4G: FDD-LTE 700/800/850/900/1700/1800/1900/2100/2600MHz

Q

Thanks for replying to my email but I believe ZTE AXON 7 DOES RECEIVE AN OTA UPDATE HOW COMES YOU DEVICE WILL NOT GET AN OTA UPDATE THANKS

By Toubkal Jun-11/2017 09:44:49

A

Hello Toubkal,

Please note that this product supports the OTA Update.

If you have any after-sale issue, please open a ticket in your account and resolve your problem in the ticket center.

How to open a ticket:

Login to your account--Find "My Tickets" option，then click on it--Fill in relevant information and submit it.

Q

Dear Sir, can I use it in Greece and with Greek language and localization;

By Elias Jun-01/2017 09:12:39

A

Hello Elias,

Please note this phone is unlocked for Worldwide use and it has the Greek language.

Here is its compatiable Network:

2G: GSM 850/900/1800/1900MHz
3G: WCDMA 850/900/1700/1900/2100MHz
4G: FDD-LTE 700/800/850/900/1700/1800/1900/2100/2600MHz

Please check the above network information and open the below link to ensure if your local area network is compatible this phone: http://maps.mobileworldlive.com/

Let me know if you need any help.

Q

porque está tão barato assim ?

By igor May-10/2017 13:58:21

A

Hello igor,

 

We always negotiate the best quality at the lowest price. 

Our products are made in China.

Q

Este produto possui a opção de português brasil nas suas configurações ?

By Luciano Herrera May-07/2017 23:41:18

A

Hello Luciano, 

Language: Traditional Chinese, simplified Chinese, Japanese, Indonesian, Malay, bosnian, Catalan, Czech, Danish, German, Estonian, English, Portuguese, French, Macedonia, Croatia, Italian, latvian, Lithuanian, Hungarian, latvian, Lithuanian, Dutch, Norwegian, Polish, Portuguese, Romanian, Slovak, Slovenian, Serbian, Finnish, Swedish, Vietnamese, Turkish, Greek, Bulgarian, Russian, Ukrainian, Hebrew, Arabic, Hindi, Thai, Korean, farsi, Urdu, Burmese, Bengali, Cambodian, kazak, Mongolian, Tibetan.

Q

Hello please tell me about warranty of AXON 7. will it be suported in France by ZTE France? thank you

By arthur May-06/2017 10:56:41

A

Hello arthur

You can use the item in France.

Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html

Q

Hi The phone model A 2017G or a2017? Thanks

By Berin May-04/2017 10:48:19

A

Hello Berin,

The item is A2017G.

Q

just one question how do the waranty looks like ?? I cannot find any intel about waranty on this ZTE axon7 mobile

By Bart May-03/2017 22:14:47

A

Hello Bart,

1. Please review our warranty here:  http://www.gearbest.com/about/warranty-and-return.html 

2. This Android/Windows device is designed to function specifically with the current Android/Windows OS installed on it. Any alterations such as upgrades, modding with custom ROMs, rooting or flashing the Android device with other firmware will automatically void the device's warranty.
   

Q

Hello I would like to know if this phone has Portuguese language (Brazil)?

By lavine Nov-01/2017 17:37:53

A

Hello lavine,
Yes it support.

Q

There is the Italian language?

By Andrea Aug-29/2017 20:13:29

A

Hello Andrea,
Yes it has.

Q

Hello! The 700 network of the 4G is native or modified, because in searches in the internet, only the A2017G have 700 mhz ?

By Ivan CR Jul-21/2017 00:31:41

A

Hello Ivan, 

Please ensure local area network is compatible. click http://maps.mobileworldlive.com/ for Network Frequency of your country. Please check with your carrier/provider before purchasing this item.

Network: 
2G: GSM 850/900/1800/1900MHz
3G: WCDMA 850/900/1700/1900/2100MHz
4G: FDD-LTE 700/800/850/900/1700/1800/1900/2100/2600MHz

Q

Dear Sir, can I use it in Greece and with Greek language and localization;

By Elias Jun-01/2017 09:12:39

A

Hello Elias,

Please note this phone is unlocked for Worldwide use and it has the Greek language.

Here is its compatiable Network:

2G: GSM 850/900/1800/1900MHz
3G: WCDMA 850/900/1700/1900/2100MHz
4G: FDD-LTE 700/800/850/900/1700/1800/1900/2100/2600MHz

Please check the above network information and open the below link to ensure if your local area network is compatible this phone: http://maps.mobileworldlive.com/

Let me know if you need any help.

Q

porque está tão barato assim ?

By igor May-10/2017 13:58:21

A

Hello igor,

 

We always negotiate the best quality at the lowest price. 

Our products are made in China.

Q

Este produto possui a opção de português brasil nas suas configurações ?

By Luciano Herrera May-07/2017 23:41:18

A

Hello Luciano, 

Language: Traditional Chinese, simplified Chinese, Japanese, Indonesian, Malay, bosnian, Catalan, Czech, Danish, German, Estonian, English, Portuguese, French, Macedonia, Croatia, Italian, latvian, Lithuanian, Hungarian, latvian, Lithuanian, Dutch, Norwegian, Polish, Portuguese, Romanian, Slovak, Slovenian, Serbian, Finnish, Swedish, Vietnamese, Turkish, Greek, Bulgarian, Russian, Ukrainian, Hebrew, Arabic, Hindi, Thai, Korean, farsi, Urdu, Burmese, Bengali, Cambodian, kazak, Mongolian, Tibetan.

Q

Hello please tell me about warranty of AXON 7. will it be suported in France by ZTE France? thank you

By arthur May-06/2017 10:56:41

A

Hello arthur

You can use the item in France.

Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html

Q

Hi The phone model A 2017G or a2017? Thanks

By Berin May-04/2017 10:48:19

A

Hello Berin,

The item is A2017G.

Q

Hello I am interested in the ZTE Axion 7 version A2017G (for bands B4 or B28 of 4G). My queries are: Can you confirm if it is compatible with these 4G bands? Can you ship to Argentina? Do you sell tempered glass? Thank you.

By Pablo Gorena Apr-20/2017 23:04:42

A

Hello Pablo,

Please check the following 4G Band.

4G: FDD-LTE 700/800/850/900/1700/1800/1900/2100/2600MHz

We ship it to Argentina.

For tempered glass please check here：http://www.gearbest.com/screen-protectors/pp_598986.html

Q

Hi , This gray colour model no. is A2017U or A2017G ? How is the manufacturers & seller's warranty coverage works in middle east ? Does it works in the local voice/internet networks.....Thank you

By SG Mar-23/2017 13:08:58

A

Hello SG, 

It is A2017G.

Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html

For the net work, please kindly check the link http://maps.mobileworldlive.com/  and the following information to confirm.

Network: 
2G: GSM 850/900/1800/1900MHz
3G: WCDMA 850/900/1700/1900/2100MHz
4G: FDD-LTE 700/800/850/900/1700/1800/1900/2100/2600MHz

Q

When are you going to receive more units in grey? Do you have an estimate? Thank you.

By Theodore Nov-15/2016 18:44:24

A

Hello Theodore
This item is out of stock, sorry.
Please consider the other items instead such as newest arrivals here http://www.gearbest.com/new-products/ and best deals here http://www.gearbest.com/gadget-deals.html

Q

You have grey color ? And Russian lenguage ?

By Alex Sep-23/2016 20:25:05

A

Hello Alex,

We have the grey color, but the phone cannot support the  Russian language .

When you placed an order ,we will ship your order on 26 - Sep 27  .

Please kindly check our website .

Language: Traditional/Simplified Chinese, Japanese, Bahasa Melayu, Deutsch, English, Spanish, French, Italiano, Polski, Portuguese, Vietnamese, Turkish, Hebrew, Arabic, Farsi, HIndi 

Q

If I place a pre-order, when will I receive the phone?

By Lars Weigl Aug-08/2016 13:54:59

A

Hello Lars,

For preorder, we will ship after Sep 20 as we shown online. The exact processing time varies depending on the item.
Please refer to our shipping estimation below:
A. Expedited Shipping: Around 3-7 business days to arrive.
B. Standard Shipping: Between 7-10 business days to be delivered. 
C. Flat Rate Shipping: Between 10-25 business days to be received.
For more shipping details http://www.gearbest.com/about/shipping-methods.html

Thanks for your attention. 

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Q

Dont see expedited shipping to India. And what about price on the 6GB 128 GB ROM Version.

By Gopalakrishnan Apr-23/2017 08:03:35

A

Hello,

You need to check price on our website's page.

You can see the shipping costs and delivery time for your order during the checkout. 

Simply add your products to your cart and select the country of delivery, then the available shipping options and costs will be displayed. 

We have 3 methods of delivery, the estimated shipping times are below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)

Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

Q

se eu comprar na segunda, que dia mais ou menos ele chega aqui no brasil ?

By willian Mar-19/2017 02:35:16

A

Hello willian,
Generally it can be shipped within 3-7 business days after the payment. The exact processing time varies depending on the item.
Please refer to our shipping estimation below:
1) Expedited Shipping: 3-7 working days 
2) Unregistered Air Mail & Registered Air Mail:10-40 working days
3) Priority Line : 5- 25 working days(Only for partial countries)
Learn more information about shipping from http://www.gearbest.com/about/shipping-methods.html 

Q

What is the maximum delivery period in Brazil?

By Ewerton Rodrigues Feb-19/2017 19:43:22

A

Hello Ewerton,

This item is available in our HK-2 warehouse now.

Generally, the average processing time is 1-3 business days. However, this depends on the item's stock availability. For small quantity orders, the processing time is 3-5 business days.
The total delivery time = processing time +shipping time

And the shipping time depend on the shipping method you choose.  You can see the Shipping costs and shipping time during the check out. Steps to follow: 1.Add your product to your cart 2. Enter your delivery country 3. The shipping time will be displayed automatically.

Thanks for your inquiry.

Q

Thanks for replying to my email but I believe ZTE AXON 7 DOES RECEIVE AN OTA UPDATE HOW COMES YOU DEVICE WILL NOT GET AN OTA UPDATE THANKS

By Toubkal Jun-11/2017 09:44:49

A

Hello Toubkal,

Please note that this product supports the OTA Update.

If you have any after-sale issue, please open a ticket in your account and resolve your problem in the ticket center.

How to open a ticket:

Login to your account--Find "My Tickets" option，then click on it--Fill in relevant information and submit it.

Q

just one question how do the waranty looks like ?? I cannot find any intel about waranty on this ZTE axon7 mobile

By Bart May-03/2017 22:14:47

A

Hello Bart,

1. Please review our warranty here:  http://www.gearbest.com/about/warranty-and-return.html 

2. This Android/Windows device is designed to function specifically with the current Android/Windows OS installed on it. Any alterations such as upgrades, modding with custom ROMs, rooting or flashing the Android device with other firmware will automatically void the device's warranty.
   

Q

I wonder if in the box of this product comes a screen protection film for Axon 7

By Níkolas Felipe de Sousa Apr-30/2017 19:58:08

A

Hello Níkolas， 

Please note that it will contain:

Cell Phone: 1 
Earphones: 1 
Power Adapter: 1 
USB Cable: 1 
Back Case : 1 
Screen Protector: 1 
User Manual: 1 
SIM Needle: 1

Q

I wonder if in the box of this product comes a screen protection film for Axon 7

By Níkolas Felipe de Sousa Apr-30/2017 19:58:08

A

Hello Níkolas， 

Please note that it will contain:

Cell Phone: 1 
Earphones: 1 
Power Adapter: 1 
USB Cable: 1 
Back Case : 1 
Screen Protector: 1 
User Manual: 1 
SIM Needle: 1

Q

I wonder if in the box of this product comes a screen protection film for Axon 7

By Níkolas Felipe de Sousa Apr-30/2017 19:58:08

A

Hello Níkolas， 

Please note that it will contain:

Cell Phone: 1 
Earphones: 1 
Power Adapter: 1 
USB Cable: 1 
Back Case : 1 
Screen Protector: 1 
User Manual: 1 
SIM Needle: 1

Q

I wonder if in the box of this product comes a screen protection film for Axon 7

By Níkolas Felipe de Sousa Apr-30/2017 19:58:08

A

Hello Níkolas， 

Please note that it will contain:

Cell Phone: 1 
Earphones: 1 
Power Adapter: 1 
USB Cable: 1 
Back Case : 1 
Screen Protector: 1 
User Manual: 1 
SIM Needle: 1

Q

I wonder if in the box of this product comes a screen protection film for Axon 7

By Níkolas Felipe de Sousa Apr-30/2017 19:58:08

A

Hello Níkolas， 

Please note that it will contain:

Cell Phone: 1 
Earphones: 1 
Power Adapter: 1 
USB Cable: 1 
Back Case : 1 
Screen Protector: 1 
User Manual: 1 
SIM Needle: 1

Q

I wonder if in the box of this product comes a screen protection film for Axon 7

By Níkolas Felipe de Sousa Apr-30/2017 19:58:07

A

Hello Níkolas， 

Please note that it will contain:

Cell Phone: 1 
Earphones: 1 
Power Adapter: 1 
USB Cable: 1 
Back Case : 1 
Screen Protector: 1 
User Manual: 1 
SIM Needle: 1

Q

I wonder if in the box of this product comes a screen protection film for Axon 7

By Níkolas Felipe de Sousa Apr-30/2017 19:58:06

A

Hello Níkolas， 

Please note that it will contain:

Cell Phone: 1 
Earphones: 1 
Power Adapter: 1 
USB Cable: 1 
Back Case : 1 
Screen Protector: 1 
User Manual: 1 
SIM Needle: 1

Q

I wonder if in the box of this product comes a screen protection film for Axon 7.

By Níkolas Felipe de Sousa Apr-30/2017 19:58:02

A

Hello Níkolas， 

Please note that it will contain:

Cell Phone: 1 
Earphones: 1 
Power Adapter: 1 
USB Cable: 1 
Back Case : 1 
Screen Protector: 1 
User Manual: 1 
SIM Needle: 1