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Umi Plus 4G Phablet

- Gray 194877402

5.5 inch 2.5D Arc Screen Android 6.0 Helio P10 Octa Core 1.8GHz 4GB RAM 32GB ROM Fingerprint Scanner Two-tone Flashlight Type-C HiFi

4.77 199 Customer Reviews | 72 answered questions

Price: 219.38

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Ship between: Feb 25 - Feb 28, Estimated Shipping Time: business days
Color:
Gray Golden
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Tip:
Unlocked for Worldwide use. Please ensure local area network is compatible.
click here
for Network Frequency of your country. Please check with your carrier/provider before purchasing this item.

Umi Plus 5.5 inch Android 6.0 4G Phablet Helio P10 Octa Core 1.8GHz 4GB RAM 32GB ROM Fingerprint Scanner Two-tone Flashlight Type-C
Main Features:
Display: 5.5 inch FHD screen
CPU: Helio P10 Octa Core 1.8GHz
System: Android 6.0
RAM + ROM:4GB RAM+32GB ROM
Camera:Back camera 13.0MP with AF and two-tone flashlight + front camera 5.0MP
Bluetooth:4.1
Nevigation: GPS, A-GPS
Sensor: G-sensor, Proximity sensor, Ambient light senor, Accelerometer, Hall sensor, E-compass, Gyroscope
SIM Card: Dual SIM dual standby, dual micro SIM cards
Network:
2G: GSM 850/900/1800/1900MHz
3G: WCDMA 850/900/1900/2100MHz
4G: FDD-LTE 800/1800/2100/2600MHz

Specification

Basic Information	Brand: UIMI Type: 4G Phablet OS: Android 6.0 Service Provider: Unlocked Language: Indonesian, Malay, English, Czech, Danish, French, German, Spanish, Filipino, Croatian, Latvian, Lithuanian, Italian, Magyar, Dutch, Norwegian Bokmal, Polish, Portuguese, Romanian, Finnish, Swedish, Vietnamese, Turkish, Greek, Bulgarian, Russian, Ukrainian, Hebrew, Arabic, Thai, Khmer, Burmese, Korean, Simplified/Traditional Chinese SIM Card Slot: Dual SIM,Dual Standby SIM Card Type: Dual Micro SIM Card
Hardware	CPU: Helio P10 Cores: 1.8GHz,Octa Core RAM: 4GB RAM ROM: 32GB External Memory: TF card up to 256GB
Network	Wireless Connectivity: 2.4GHz/5GHz WiFi,3G,4G,A-GPS,Bluetooth,GPS,GSM,WiFi Network type: FDD-LTE+WCDMA+GSM 2G: GSM 850/900/1800/1900MHz 3G: WCDMA 850/900/1900/2100MHz 4G: FDD-LTE 800/1800/2100/2600MHz
Display	Screen type: 2.5D Arc Screen,Capacitive Screen size: 5.5 inch Screen resolution: 1920 x 1080 (FHD)
Camera	Camera type: Dual cameras (one front one back) Back-camera: 13.0MP with two-tone flashlight and AF Front camera: 5.0MP Video recording: Yes Touch Focus: Yes Auto Focus: Yes Flashlight: Yes Camera Functions: Panorama Shot
Media Formats	Picture format: BMP,GIF,JPEG,PNG Music format: AMR,MP3,WAV Video format: 3GP,MP4
Other Features	I/O Interface: 2 x Micro SIM Card Slot,3.5mm Audio Out Port,TF/Micro SD Card Slot,Type-C Bluetooth Version: V4.1 Sensor: Accelerometer,Ambient Light Sensor,E-Compass,Gravity Sensor,Gyroscope,Hall Sensor,Proximity Sensor Notification LED: Yes Additional Features: 3G,4G,Alarm,Bluetooth,Browser,Calculator,Calendar,Fingerprint recognition,Fingerprint Unlocking,FM,GPS,MP3,MP4,People,Wi-Fi
Battery	Battery Capacity (mAh): 4000mAh Built-in
Package Contents	Cell Phone: 1 USB Cable: 1 Quick Charge: 1 English Manual : 1 SIM Needle: 1
Dimensions and Weight	Product size: 15.50 x 7.50 x 0.88 cm / 6.1 x 2.95 x 0.35 inches Package size: 17.10 x 9.10 x 5.30 cm / 6.73 x 3.58 x 2.09 inches Product weight: 0.1850 kg Package weight: 0.4520 kg

Umi Plus 5.5 inch Android 6.0 4G Phablet Helio P10 Octa Core 1.8GHz 4GB RAM 32GB ROM Fingerprint Scanner Two-tone Flashlight Type-C HiFi- Gray

Product Notes:
1. Download your favorite apps through the Google Play Store or Market installed.
2. Note: This smart phone is designed only to work with the current Android/Windows OS installed in it. Any alterations such as upgrades or flashing a newer version will void the warranty.
3. The stated ROM amount shows the maximum available ROM with nothing installed. However, the Android/Windows OS and pre-installed software from the manufacturer will occupy some of this ROM. The available ROM on the device will therefore be slightly less than the ROM listed.

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Customer Reviews

4.77 out of 5

5 Star 157
4 Star 39
3 Star 2
2 Star 1
1 Star 0

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BODSON Thierry

Yes (0) Color: Gray

UMI PLUS

Ce téléphone est véritablement impressionnant, en particulier sa batterie: elle tient 4 jours avant rechargement consultation de la messagerie, d'une ou deux appli d'information et de ma messagerie, écoute de musique).
Je n'ai rencontré aucun problème avec le GPS en utilisant l'application Sygic. Il accroche directement et reste stable.
Ecran très lumineux, android hyper fluide et intuitif.
Seul petit défaut, le câble USBC qui a des difficultés à rester inséré dans le téléphone, il y a du jeu et se déconnecte trop facilement rien qu'en déplaçant légèrement le téléphone.
C'est vraiment un très bon achat au vu du prix de départ, donc si on ne tient pas compte des frais de douanes additionnels (70 EUR pour un achat de 168 EUR)
PROS: tout !

Suggestion

Cons: support USBC instable

Dec 13,2016
Alberto
Yes (0) Color: Gray

umi plus

All perfect good anti-shock packaging very happy with the new phone. Everything arrived completely and safe I recommend the purchase and the page and everything very good attention to the user may buy another thanks a greeting

todo perfecto buen embalaje antigolpes muy contento con el telefono nuevo. todo llego entero y a salvo recomiendo la compra y la pagina y sobreto todo muy buena atencion al ususario puede ser que compre otro gracias un saludo

Suggestion

puesssss contras poka cosa podrian venir unos auriculares pero bueno tampoco es importante contras contras ninguna buen telefono
Jan 18,2017
Filipe Leite

Yes (0) Color: Golden

Umi Plus 5.5 inch 4G Phablet

I chose this rating because I think it is the one that is fair, looking at the quality of the product and the price it cost.
I like the look of the phone, although the quality of the materials leaves something to be desired.

Overall the product looks competent, good screen quality but the battery should be stronger.

Doing a general retrospective, I recommend the product.

Suggestion

Low battery capacity :(

Mar 30,2018
Tya

Yes (0) Color: Golden

Un petit bijou

Il est tout simplement sublime, rapide, léger…
La promotion en cours m'a permis de l'acheter à un prix très très avantageux.
Je ne vois plus pourquoi payer pour de grandes marques alors que Gearbest propose des produits de très grande qualité à des prix vraiment accessibles.
Le téléphone est très bien conditionné dans une jolie boite en plastique.
Il faut juste préciser que le chargeur USB est un type C (je n'en n'avais pas d'autre que celui fourni avec le téléphone).

Suggestion

Aucun inconvénient pour ce prix et cette qualité de produit.

May 02,2017
François
Yes (0) Color: Gray

Beau et très gros téléphone à bon prix

- Compatible avec le réseau de Virgin Mobile LTE(Bell)
- Boitier en aluminium
- Belle écran 5.5po et agréable à toucher
- 4gb ram avec slot pour carte SD jusqu'à 256gb
- Pas trop de bloatware de merde
- Recharge de la batterie rapide
- Le quart du prix d'un iphone ou samsumg

Pour ceux qui pensent que le câble est trop relâché, il faut bien enfoncer le câble pour le fixer.

Suggestion

- Le téléphone a tendance à s'allumer car les boutons sont trop sensibles
- GPS lent
Jun 06,2017
ZN
Yes (0) Color: Golden

Umi Plus Gold

This is my second Umi Plus model. This phone is amazing. Very good build, a hole body from metal. Beautiful design.
Excellent performance with 4GB and Helio P10 Octa Core processor.
The camera is good and the fingerprint is very fast.
I recommend this phone.

Suggestion

Nothing.
Feb 21,2017
Ernest Sheppard

Yes (0) Color: Gray

Mr

Excellent screen and good to handle - solid build and does not feel like it is going to slip out of you hand (some phone now are so shiny you can hardly hold them). Play store and all the Apps are available. Sound etc. all working fine. Good colour from the camera but I would like a bit more detail - may need a steady hand to get best results.

Suggestion

Not compatible with Android Wear for smartwatch connection - comes up with message "this phone has been flashed with unsupported configuration"
Camera is good but could be sharper/have more detail - does not have an image stabiliser, so you need a steady hand.
Fingerprint scanner is rather hit or miss; works about every other time for me at present, may need to reconfigure.
USB type-C connection plug is a fraction longer than standard. My cheap cable does not work but my more expensive cable does - so just a point of interest rather than a problem.

Nov 26,2016
ChemaDL

Yes (0) Color: Gray

UMI Plus

Si hablamos de rendimiento tenemos un procesador Helio P10 con una potencia muy buena para la energía que consume, no debemos olvidar además que viene acompañado de 4GB de RAM en la versión Plus lo que nos ofrece una gran multitarea y podemos utilizar varias apps al mismo tiempo, todo sin que el móvil se resienta. Jugar, abrir aplicaciones, navegar por las webs… con un rendimiento fluido gracias a esa combinación de RAM y Android puro.

Suggestion

El UMI Plus trae incorporada una cámara trasera de 13 MP fabricada por Samsung y una frontal de 5 MP. Mientras no sea de noche o esté demasiado oscuro sabemos que podremos sacar buenas fotos con él.

Jan 11,2017
Davor
Yes (0) Color: Golden

Mr

Cellphone looks realy great and feels realy good in hands
It has alu body so it has some weight as well
Screen is bright and sharp
Fingerprint response is quick and apps are reacting realy fast!
Nothing against it so far.

Suggestion

None
Jan 19,2017
Walter

Yes (0) Color: Golden

Mr

Very smart design and well specified, all sections working well after 1 days use.
Rear surface has a transparent clear plastic protector, the screen also has a matt protector but I think this should be replaced with a clear one. Wifi, Blurtooth, GPS and camera all functioned well at first attempt.

Suggestion

No advice given re fingerprint security access and if this can accept fingers of two people.
The biggest problem was the total lack of user instructions to fit the Sim and SD cards and general use of the phones unique facilities.

Nov 30,2016

FAQ for Umi Plus 4G Phablet

Will this phone work in my country?

For details, please refer to the post about country-based mobile phone network frequency bands coverage guide:
Country-based mobile phone network frequency bands coverage guide and the checking method: 4 steps to know whether a phone will work in your country
What is the IMEI number of this device?

We cannot provide IMEI (international mobile equipment identity) numbers because each cell phone will be given a unique set of numbers after its assembly, We can't open the packaging.

Related post about finding Xiaomi smartphone IMEI:
How to find the IMEI number of Xiaomi smartphone
Why do 16GB phones only have 12GB storage available?

Related post: Why do 16GB phones only have 12GB storage available
Why I cannot hear any sound when making or receiving a call?

1. Make sure the protective film has been removed completely;

2. Try to turn up the volume of the handset;

3. Try to change mobile signal in your area might be poor;

4. If you cannot hear the voice of the receiver, it might be the problem of the receiver's phone or signal.
How to use smartphone as a mouse, touchpad or keyboard?

Please refer to the post below: Use your smartphone as a mouse, touchpad or keyboard
What is the SAR value of the phone?

We have listed the SAR value of some cell phones, you can refer to it:
How to use IMEI number to track your lost Android phone?

Please visit our blog for more details: How to use IMEI number to track your lost Android phone
How to revive any dead phone battery?

There are four ways to revive dead phone battery, refer to post: 4 secret ways to revive any dead phone battery
How to fix unresponsive touch screen on Android phone?

You will find answer here: How to fix unresponsive touch screen on Android phone
How to to remove phone scratches?

Please visit our blog: Insider's Guide | 7 easy ways to remove phone scratches
How to unlock an Android phone if i forgot the password?

You will find answer here: How to unlock an Android phone if you forgot the password
Can this item be shipped to my country?

We can deliver orders to most countries. For a detailed explanation of each shipping method, destination and approximate delivery time, please check our website:

GearBest shipping methods

20 things you need to know when shopping on GearBest

Short guide on tracking fees and shipping insurance on GearBest

GearBest shipping memo: save money on delivery by choosing the best option
View more

Customer Questions & Answers

All(72)
Product Information(56)
Stock Status(1)
Payment(2)
About Shipping(6)
Others(7)

Q Hello, can you please state what the SAR value of this phone is? Thank you. By Lukas Aug-30/2017 06:19:18: A

Hello Lukas,
You can check the SAR value here https://www.gearbest.com/blog/how-to/sar-value-checklist-for-smartphones-on-gearbest-1316

Q Ce téléphone est-il débloqué pour pouvoir utiliser un forfait téléphonique français ? By nivi Jun-13/2017 09:03:28: A

Hello nivi，
Thanks for your inquiry.

Please note that it is Unlocked for Worldwide use.

Q Today receives the product you sent me, thank the gearbest for the great service. I will buy more products from you !!!! Great products and seller By Kelcio Cesario May-29/2017 19:21:09: A

Hello Kelcio,

Thank you for your kind support.
We are looking forward the next cooperation with you.

Q Muy buen dia, adquiri este prducto y me fue muy bien, pero se rompio la pantalla y necesito comprar una, agradecere me indiquen donde podria hacerlo, gracias By Ernesto Yañez Apr-22/2017 17:57:25: A

Hello Ernesto
For after sales issue, please go to our Support Center here: http://support.gearbest.com/
For a faster reply, please select the right question type.We kindly ask you to submit one ticket per topic(i.e order).We will reply you within 24 hours except on weekends and public holidays.

Q Hello. Excuse the charger plug can be used in Mexico ? By Juan Apr-22/2017 05:47:49: A

Hello Juan，
We will send an adaptor according to the order's country of delivery.

Q Hi Team, If the item ship from HK to germany, do we need to pay customs tax or is it already include in the payment? By Customer Apr-18/2017 12:57:28: A

Hello Customer,

We can send the item from HK to germany.

If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations.

For more details, please check your local customs website.
See our FAQ's here: http://www.gearbest.com/about/faq.html

Q Hallo, this item comes tax-free and dyty-free to Germany? thank You Reimar Gentz By Reimar Gentz Apr-18/2017 10:08:29: A

Hello Reimar,

If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations.

For more details, please check your local customs website.
See our FAQ's here: http://www.gearbest.com/about/faq.html

Q Hallo, is this Product the EU-Version ? Thank You greetings Reimar Gentz By Reimar Gentz Apr-18/2017 09:13:02: A

Hello Reimar,

Yes, the item is in EU version.

Q hi would like to know if this item support Hebrew language By shoham Apr-16/2017 08:02:37: A

Hello shoham,

Please kindly note, the item only support the following language:
Language: Indonesian, Malay, English, Czech, Danish, French, German, Spanish, Filipino, Croatian, Latvian, Lithuanian, Italian, Magyar, Dutch, Norwegian Bokmal, Polish, Portuguese, Romanian, Finnish, Swedish, Vietnamese, Turkish, Greek, Bulgarian, Russian, Ukrainian, Hebrew, Arabic, Thai, Khmer, Burmese, Korean, Simplified/Traditional Chinese

Q I cant find a cover or case for this preferbly a golden colour plus a screen protector for it ? do you sell these ? By elysium Apr-11/2017 18:44:16: A

Hello elysium,

Thank you for your inquiry.
Yes,please check in this link:http://www.gearbest.com/umi-plus-_gear/

Q Hello, can you please state what the SAR value of this phone is? Thank you. By Lukas Aug-30/2017 06:19:18: A

Hello Lukas,
You can check the SAR value here https://www.gearbest.com/blog/how-to/sar-value-checklist-for-smartphones-on-gearbest-1316

Q Ce téléphone est-il débloqué pour pouvoir utiliser un forfait téléphonique français ? By nivi Jun-13/2017 09:03:28: A

Hello nivi，
Thanks for your inquiry.

Please note that it is Unlocked for Worldwide use.

Q Today receives the product you sent me, thank the gearbest for the great service. I will buy more products from you !!!! Great products and seller By Kelcio Cesario May-29/2017 19:21:09: A

Hello Kelcio,

Thank you for your kind support.
We are looking forward the next cooperation with you.

Q Hello. Excuse the charger plug can be used in Mexico ? By Juan Apr-22/2017 05:47:49: A

Hello Juan，
We will send an adaptor according to the order's country of delivery.

Q Hallo, is this Product the EU-Version ? Thank You greetings Reimar Gentz By Reimar Gentz Apr-18/2017 09:13:02: A

Hello Reimar,

Yes, the item is in EU version.

Q hi would like to know if this item support Hebrew language By shoham Apr-16/2017 08:02:37: A

Hello shoham,

Please kindly note, the item only support the following language:
Language: Indonesian, Malay, English, Czech, Danish, French, German, Spanish, Filipino, Croatian, Latvian, Lithuanian, Italian, Magyar, Dutch, Norwegian Bokmal, Polish, Portuguese, Romanian, Finnish, Swedish, Vietnamese, Turkish, Greek, Bulgarian, Russian, Ukrainian, Hebrew, Arabic, Thai, Khmer, Burmese, Korean, Simplified/Traditional Chinese

Q Good afternoon. What brand of virtual 3D glasses I have to buy that is compatible with this phone? Thank you. By Aigars Mar-22/2017 11:42:22: A

Hello Aigars
The size of the screen is 5.5 inches.
You can find a pair of 3D glasses on Gearbest which supports 5.5 inches screen such as this one: http://www.gearbest.com/virtual-reality/pp_421892.html?wid=21.

Q Do you know if the battery for this device is user removable? By Daniels Mar-15/2017 23:01:07: A

Hello Daniels,
Battery Capacity (mAh): 4000mAh Built-in.

Q Habe gerade das Handy Umi Plus-4G phablet - GRAY 194877402 HK-2 gekauft. Jetzt bin ich mir nicht sicher ob dies die EU-Version ist. Wie kann ich das checken? By Dirk Mar-14/2017 16:27:42: A

Hello Dirk,

This phone comes with the EU version.

Please feel free to contact us if you have any questions.

Q is the UMI Super Smartphone 4G Smartphone Helio P10 unlocked , so can I use my virgin simcard(English) without any trouble ? thanks By carine Mar-14/2017 11:40:13: A

Hello carine,
Thank you for your inquiry.
It is unlocked for Worldwide use. Please ensure local area network is compatible. Click here:http://maps.mobileworldlive.com/ for Network Frequency of your country. Please check with your carrier/provider before purchasing this item.
Thank you, Let me know if you need any help.
Have a nice day!

Q If i pre order , when you ship ? By mARCO Sep-15/2016 09:09:59: A

Hello mARCO,
This item is presale item.
The payment will not be processed until 3-5 business days before product dispatch.
We will ship it out after presale time Oct 05 ends.

Q Hi Team, If the item ship from HK to germany, do we need to pay customs tax or is it already include in the payment? By Customer Apr-18/2017 12:57:28: A

Hello Customer,

We can send the item from HK to germany.

If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations.

For more details, please check your local customs website.
See our FAQ's here: http://www.gearbest.com/about/faq.html

Q What is the Price in Euro? By Zoran Dec-13/2016 09:52:57: A

Hello Zoran,
Please kindly select your currency in the top right-hand side of our website.

Q Hallo, this item comes tax-free and dyty-free to Germany? thank You Reimar Gentz By Reimar Gentz Apr-18/2017 10:08:29: A

Hello Reimar,

If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations.

For more details, please check your local customs website.
See our FAQ's here: http://www.gearbest.com/about/faq.html

Q What are your warehouse options and fastest for Australia? By SAEED Feb-11/2017 05:43:23: A

Hello SAEED,
I suggest that you can choose the expedited shipping such as DHL and ups.

Q What is the time for minimum and maximum delivery By Marcos Silva de Oliveira Jan-26/2017 22:16:27: A

Hello Marcos,
You can choose from the HK-2 warehouse:
Flat Rate Shipping 15 - 20 business days FREE SHIPPING
Expedited Shipping 3 - 7 business days £25.57
Let me know if you need any help.

Q hello i want to ask about the shipment for the product i want to know the total time taken for estimated delivery days and i am from India so is there any tax for shipment By JAGRUT Nov-11/2016 17:27:39: A

Hello JAGRUT,

We generally require between 3-7 business days to arrange shipment upon payment. The exact processing time varies depending on the item.
Please refer to our shipping estimation below:
1) Expedited Shipping: 7-15 working days
2) Registered Air Mail:10-25 working days
3) Unregistered Air Mail:13-30 working days 4) Priority Line : 7 - 15 working days(Only for partial countries)
Learn more information about shipping from http://www.gearbest.com/about/shipping-methods.html
Taxes do not come from us if any. Taxes are beyond Gearbest's control and only depend on the delivery country's regulations and policies.
For more details: http://www.gearbest.com/about/faq.html
Thanks so much for your attention.

Q Boa Tarde fiz uma compra na sexta e já efetuei o pagamento, no mesmo dia, o status está com processando porem verifiquei que você está sem estoque, meu pedido corre algum risco de não ser enviado ? preciso de resposta By Nogueira Oct-17/2016 17:30:41: A

Hello Nogueira,
For after sales issue, please go to our Support Center here: http://support.gearbest.com/.
For a faster reply, please select the right question type.We kindly ask you to submit one ticket per topic(i.e order).We will reply you within 24 hours except on weekends and public holidays.

Q Are you Shipping to the India? By Nitin Oct-17/2016 05:44:38: A

Hello Nitin
We can ship to India.
Thank you for your support and have a nice day.

Q Muy buen dia, adquiri este prducto y me fue muy bien, pero se rompio la pantalla y necesito comprar una, agradecere me indiquen donde podria hacerlo, gracias By Ernesto Yañez Apr-22/2017 17:57:25: A

Hello Ernesto
For after sales issue, please go to our Support Center here: http://support.gearbest.com/
For a faster reply, please select the right question type.We kindly ask you to submit one ticket per topic(i.e order).We will reply you within 24 hours except on weekends and public holidays.

Q I cant find a cover or case for this preferbly a golden colour plus a screen protector for it ? do you sell these ? By elysium Apr-11/2017 18:44:16: A

Hello elysium,

Thank you for your inquiry.
Yes,please check in this link:http://www.gearbest.com/umi-plus-_gear/

Q I'm from Brazil, I do not want to pay expensive taxes. How can you help me? By Jose Irineu Feb-27/2017 17:04:31: A

Hello Jose
Taxes do not come from us if any. Taxes are beyond Gearbest's control and only depend on the delivery country's regulations and policies.
For more details: http://www.gearbest.com/about/faq.html

Q how long time lasts the warranty? By iraklis Jan-21/2017 20:19:30: A

Hello iraklis,
It is one year.
For more detailed information, please see this link: http://www.gearbest.com/about/warranty-and-return.html

Q esse aparelho tem idioma em portugues do Brasil? By Tiago Jan-17/2017 06:53:14: A

Olá Tiago,
Desculpe, português (Brasil) não está incluído, suporta português

Q I can use this device in GREECE and the network may 4g; supports GREEK language; By Dimitris Dec-10/2016 08:36:26: A

Dear Dimitris,

Please click here http://maps.mobileworldlive.com/ for Network Frequency of your country.
Please check with your carrier/provider before purchasing this item.

Q olá , vocês conseguem mandar o aparelho e declarar um valor bem menor? porque aqui no brazil , tudo vem taxado pela alfandega e se puder enviar e declarar um valor bem menor eu agradeço. By Efrain Junior Oct-15/2016 19:02:21: A

Hello Efrain,

We don't declare lower
Due to customs regulations we cannot declare a lower value on the invoice or declare the item as a gift, please be understanding.

72 Questions & Answers View All>

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Shipping

There are two key factors which will affect the time you receive your items.

1: Item processing time
After receiving your order,we require some time to test the product to ensure its quality.The exact processing time varies depending on the item.The average processing time is 3 working days.but this can also be affected by the item's stock status. For small quantity orders,the processing time is 1-3days while larger quantity orders may require 2-5days.

2

Shipping methods

China Warehouse:
Shipping Type	Country or Region	Arrive within 1-7 Days	Arrive within 8-15 Days	Arrive within 16-30 Days	Arrive within 31-45 Days	Average Time (Days)
Unregistered Air Mail or Registered Air Mail	United States	0.52%	44.87%	49.88%	3.5%	18.13
	Spain, United Kingdom, Italy, Germany, France & Portugal	5.18%	43.44%	48.34%	1.17%	15
	Netherlands, Greece, Poland, Hungary, Slovakia, Czech Republic	2.96%	40.34%	52.54%	3.74%	18.66
	Russia	0%	4.45%	84.41%	11.1%	28
	Japan, Korea	0%	21.30%	68.80%	9.66%	17.75
	Brazil	0%	0%	23.91%	72.09%	38.6
	Turkey	0%	37.75%	59.05%	3.1%	20.33
	Thailand, Singapore & Malaysia	0%	40.39%	56.12%	2.6%	16.2
	Other countries	0.7%	38.79%	47.94%	8.56%	23.57
Priority Line	United States	12.28%	79.05%	7.4%	0.52%	11.75
	Spain, United Kingdom, Italy, Germany, France & Portugal	8.44%	66.56%	23.45%	0.45%	13.55
	Russia	0%	3.48%	75.79%	20.04%	31
	Brazil	2.21%	6%	61.29%	25.46%	30
	Turkey	20.42%	77%	3%	0.08%	10
	Australia	7.67%	86.60%	5.68%	0%	11
	Korea	97.54%	1.57%	0.89%	0%	7
	Japan	95.80%	2.09%	0%	0%	6.84
	Thailand, Singapore & Malaysia	58.96%	41.04%	0%	0%	8.45
	Other countries	22.33%	30.8%	27.62%	17.64%	18.65
Expedited Shipping	ALL countries(EMS)	3.8%	46.8%	26%	15%	14.8
Expedited Shipping	ALL countries(DHL)	65.8%	25.75%	3.86%	0.37%	6.72
GW Warehouse: Typically 3-5 days to the UK, 3-7 days to other European countries.
USA Warehouse:Generally, 3-7 days to a USA address.
ES Warehouse:Generally, 2-5 days to the Spain, 3-7 days to the Portugal.
Shipping from warehouse nearest to shipping address is faster. Additional charges may apply.
Note:This is a general guide and delays maybe caused force majeure, natural disasters, inclement weather, war, public holidays, and factors outside our control.

Payment

Gearbest.com accepts PayPal,Credit Cards,Wire Transfer,Westem Union, YandexMoney,Webmoney,Boleto,OXXO and BKM as secure payment methods.

1: Paypal
The most convenient payment method in the world.

2: Wire transfer
For orders which exceed $1,500,please contact us at support@gearbest.com.
Note: please email us the order number,the amount transferred along with currency type,and the exact date of the wire transfer.

3: Western Union
Please contact us at support@gearbest.com for details.
Note: please email us the following information after you have paid via Westem Union:
· Control Number(10 digits)
· The exact amount sent along with the currency
· Name of sender.
· Address of sender

4: YandexMoney、 Webmoney
With YandexMoney and Webmoney, it is convenient and safe for you to pay via credit card、wallet or cash

5: Boleto
For Brazil customers, we accept Boleto: you only need to fill in the payment information, remember your Boleto Voucher information and pay it within 3 days at any Boleto stores.

6: OXXO
For Mexico customers, we accept OXXO: you can choose OXXO payment on our website, and then remember your OXXO Voucher information and pay it within 3 days at any OXXO stores.

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Pre-sale Service

Umi Plus 4G Phablet

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Specification

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Customer Reviews

FAQ for Umi Plus 4G Phablet

Customer Questions & Answers

Hello, can you please state what the SAR value of this phone is? Thank you.

Ce téléphone est-il débloqué pour pouvoir utiliser un forfait téléphonique français ?

Today receives the product you sent me, thank the gearbest for the great service. I will buy more products from you !!!! Great products and seller

Muy buen dia, adquiri este prducto y me fue muy bien, pero se rompio la pantalla y necesito comprar una, agradecere me indiquen donde podria hacerlo, gracias

Hello. Excuse the charger plug can be used in Mexico ?

Hi Team, If the item ship from HK to germany, do we need to pay customs tax or is it already include in the payment?

Hallo, this item comes tax-free and dyty-free to Germany? thank You Reimar Gentz

Hallo, is this Product the EU-Version ? Thank You greetings Reimar Gentz

hi would like to know if this item support Hebrew language

I cant find a cover or case for this preferbly a golden colour plus a screen protector for it ? do you sell these ?

Hello, can you please state what the SAR value of this phone is? Thank you.

Ce téléphone est-il débloqué pour pouvoir utiliser un forfait téléphonique français ?

Today receives the product you sent me, thank the gearbest for the great service. I will buy more products from you !!!! Great products and seller

Hello. Excuse the charger plug can be used in Mexico ?

Hallo, is this Product the EU-Version ? Thank You greetings Reimar Gentz

hi would like to know if this item support Hebrew language

Good afternoon. What brand of virtual 3D glasses I have to buy that is compatible with this phone? Thank you.

Do you know if the battery for this device is user removable?

Habe gerade das Handy Umi Plus-4G phablet - GRAY 194877402 HK-2 gekauft. Jetzt bin ich mir nicht sicher ob dies die EU-Version ist. Wie kann ich das checken?

is the UMI Super Smartphone 4G Smartphone Helio P10 unlocked , so can I use my virgin simcard(English) without any trouble ? thanks

If i pre order , when you ship ?

Hi Team, If the item ship from HK to germany, do we need to pay customs tax or is it already include in the payment?

What is the Price in Euro?

Hallo, this item comes tax-free and dyty-free to Germany? thank You Reimar Gentz

What are your warehouse options and fastest for Australia?

What is the time for minimum and maximum delivery

hello i want to ask about the shipment for the product i want to know the total time taken for estimated delivery days and i am from India so is there any tax for shipment

Boa Tarde fiz uma compra na sexta e já efetuei o pagamento, no mesmo dia, o status está com processando porem verifiquei que você está sem estoque, meu pedido corre algum risco de não ser enviado ? preciso de resposta

Are you Shipping to the India?

Muy buen dia, adquiri este prducto y me fue muy bien, pero se rompio la pantalla y necesito comprar una, agradecere me indiquen donde podria hacerlo, gracias

I cant find a cover or case for this preferbly a golden colour plus a screen protector for it ? do you sell these ?

I'm from Brazil, I do not want to pay expensive taxes. How can you help me?

how long time lasts the warranty?

esse aparelho tem idioma em portugues do Brasil?

I can use this device in GREECE and the network may 4g; supports GREEK language;

olá , vocês conseguem mandar o aparelho e declarar um valor bem menor? porque aqui no brazil , tudo vem taxado pela alfandega e se puder enviar e declarar um valor bem menor eu agradeço.

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Shipping

Item processing time

Shipping methods

Payment

Paypal

Wire transfer

Western Union

YandexMoney、 Webmoney

Boleto

OXXO

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