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Home > > Cell phones

Customer Questions & AnswersAsk a question

  • All (29)
  • Product information (0)
  • Stock status (0)
  • Payment (0)
  • About shipping (0)
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  • Q

    The device is currently out of stock. Will it be available again?

    By Richard Mar-23/2017 08:03:11

    A

    Hello Richard,

    Due to the supplier issues, the black one can not be sold out on our site anymore.

    How about this one: http://www.gearbest.com/cell-phones/pp_569348.html?wid=21


  • Q

    hola este modelo es edición internacional, funciona en España lleva la MIU8,se actualiza via ota.

    By tomas Dec-19/2016 09:12:44

    A

    Hello tomas,
    It is International Version and unlocked for worldwide use.

    It comes with MIUI7 amd supports OTA, but you can update it when receiving it.

    Thank you for your inquiry! Please feel free to ask further pre-sales questions.



  • Q

    Where can I buy a cover compatible with this mobile phone international version?

    By Samuele Nov-14/2016 03:11:54

    A

    Hello Samuele,
    http://www.gearbest.com/cases-leather/pp_519576.html Here is the link for your convenience.

  • Q

    How much time time it will take to ship in OMAN

    By Mohammad Nov-13/2016 06:11:26

    A

    Hello Mohammad,
    Generally it can be shipped within 3-7 business days after the payment. The exact processing time varies depending on the item.
    Please refer to our shipping estimation below:
    1) Expedited Shipping: 7-15 working days
    2) Registered Air Mail:10-25 working days
    3) Unregistered Air Mail:13-30 working days

    4) Priority Line : 7 - 15 working days(Only for partial countries)
    Learn more information about shipping from http://www.gearbest.c om/about/shipping-methods.html

  • Q

    when the phone can be delivered to Tajikistan?

    By Umed Nov-12/2016 04:11:50

    A

    Hi Umed,


    Here is the shipping details to Tajikistan.

    Flat Rate Shipping 10 - 45 business days FREE SHIPPING

    Expedited Shipping 3 - 7 business days $18.34

    Thanks so much for your attention.

  • Q

    does it supports hebrew?

    By Marina Nov-11/2016 07:11:13

    A

    Hello Marina,
    Yes, it does.

    Language: Bahasa Indonesia, Bahasa Melayu, English, Spanish, French, Portuguese, Vietnamese, Turkish, Russian, Ukrainian, Hebrew, Arabic, Hindi,Bengali, Burmese,Thai, Telugu,Tamil, Korean, Traditional/Simplified Chinese.

  • Q

    Hi, the smartphone has German language?

    By guellix, willi Nov-11/2016 04:11:15

    A

    Hello guellix,,

    This phone doesn't have German language. Thanks for your attention.

  • Q

    Hi, there isn't italian language?

    By Isa Nov-09/2016 03:11:08

    A

    Hello Isa,

    It do not supports Italian. Please note: Language: Bahasa Indonesia, Bahasa Melayu, English, Spanish, French, Portuguese, Vietnamese, Turkish, Russian, Ukrainian, Hebrew, Arabic, Hindi,Bengali, Burmese,Thai, Telugu,Tamil, Korean, Traditional/Simplified Chinese.

    Thanks for your attention.

  • Q

    This product supports 4G in 800Mhz? Thanks

    By Mike Nov-03/2016 01:11:22

    A

    Hello Mike,


    Thank you for your inquiry.

    Yes,it supports 4G in 800Mhz.

  • Q

    Hi, I'm from Italy, if I order with Standardm shipping to Italy, do you pay customs -duty or shall I pay it? Thanks.

    By pier Nov-03/2016 10:11:22

    A

    Hello pier,


    Taxes do not come from us if any. Taxes are beyond Gearbest's control and only depend on the delivery country's regulations and policies.
    For more details: http://www.gearbest.com/about/faq.html

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