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Home > > Cell phones

Customer Questions & AnswersAsk a question

  • All (47)
  • Product information (0)
  • Stock status (0)
  • Payment (0)
  • About shipping (0)
  • Others (0)
  • Q

    Is this product shipped every day? I need this ASAP. If I order this item today through Expedited Shipping, How long will it take to arrive in South Korea?

    By ahn Jul-05/2017 07:07:06

    A

    Hello ahn,


    Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


    Please refer to our shipping estimations below:

    1) Expedited Shipping: 3-7 business days

    2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

    3) Priority Line: 5-25 business days (Only available for certain countries)


    Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html


  • Q

    Hello, leather case for elephone S7 mini in stock? pls reply asap. if so i want order s7 mini plus leather case

    By Peter Jun-14/2017 12:06:11

    A

    Hello Peter,


    Unfortunately, this item is currently out of stock.


    Please check out our other amazing items here: http://www.gearbest.com/new-products/

    Grab our best deals here: http://www.gearbest.com/gadget-deals.html


  • Q

    I am living in Vancouver BC Canada. Can i use this device in BC?

    By Alla Shlyakhetnuyk Jun-13/2017 10:06:35

    A

    Hello Alla Shlyakhetnuyk,

    This phone is Unlocked for Worldwide use.


    Here is its compatiable Network:


    2G: GSM 850/900/1800/1900MHz
    3G: WCDMA 900/1900/2100MHz
    4G: FDD-LTE 800/1800/2100/2600MHz TDD-LTE 2300/2600MHz


    Please check the above network information and open the below link to ensure if your local area network is compatible this phone: http://maps.mobileworldlive.com/



  • Q

    y a t il une garantie avec ?

    By Elzear Jun-06/2017 12:06:46

    A

    Hello Elzear
    Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html

  • Q

    Hi FCC-ID in this phone?

    By Luis Ramirez May-16/2017 11:05:11

    A

    Hello Luis ,


    It shouldn't have a FCC ID.


  • Q

    this cel works in Brasil? it can be used here???

    By cleber Apr-30/2017 02:04:38

    A

    Hello cleber,
    It can be.


  • Q

    Is it possible to have a screen shield

    By Percy Apr-29/2017 04:04:38

    A

    Hello Percy,

    There is no screen shield.

  • Q

    When will it be available again?

    By Samuel Lucas Santos Rodrigues Apr-11/2017 09:04:25

    A

    Hello Samuel,


    Thank you for your inquiry.

    The item has been stopped producing.

    I am sorry to tell you that the date of stock is uncertain now.

    Check out our brand new products here: http://www.gearbest.com/new-products/

    Grab our best deals here: http://www.gearbest.com/gadget-deals.html


  • Q

    Boa noite. O telemóvel está desbloqueado às redes de Portugal Meo, zon e Vodafone?

    By Jorge Mar-22/2017 06:03:33

    A

    Hello Jorge

    It can ship to Portugal.
    Shipping time depends on the shipping method selected in the check-out. Please consider these estimations as a reference:
    1) Expedited Shipping: 3-7 working days
    2) Unregistered Air Mail & Registered Air Mail:10-40 working days
    3) Priority Line : 5- 25 working days(Only for partial countries)
    Learn more information about shipping from http://www.gearbest.com/about/shipping-methods.html

  • Q

    voces tem o produto em preto

    By felipe Mar-19/2017 01:03:00

    A

    Hello felipe,

    We are sorry we have blue only.

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