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Home > > Cell phones

Customer Questions & AnswersAsk a question

  • All (17)
  • Product information (15)
  • Stock status (0)
  • Payment (1)
  • About shipping (0)
  • Others (1)
  • Q

    Can i upgrade Android to 7.0 ?

    By Zane Louw Oct-02/2017 03:10:07

    A

    Hello Zane,
    We are sorry that the item is unable to support update of system.

    This Android/Windows device is designed to function specifically with the current Android/Windows OS installed on it. Any alterations such as upgrades, modding with custom ROMs, rooting or flashing the Android device with other firmware will automatically void the device's warranty.

  • Q

    hello if your phone has a Polish menu

    By karol Feb-01/2017 11:02:29

    A

    Hello karol,

    Thank you for your inquiry.

    It supports Polish, please feel free to make your order.

    Thank you, Let me know if you need any help.

    Have a nice day!


  • Q

    hello if your phone has a Polish menu?????????????

    By karol Feb-01/2017 11:02:27

    A

    Hello karol,

    Thank you for your inquiry.

    It supports Polish, please feel free to make your order.

    Thank you, Let me know if you need any help.

    Have a nice day!


  • Q

    pagamento por boleto como funciona ?

    By Rafael Jan-27/2017 01:01:51

    A

    Hello Rafael,

    Thank you for your inquiry.

    You need to print the ticket then pay for it.

    Thank you, Let me know if you need any help.

    Have a nice day!


  • Q

    I want to know wich type the usb is for using a wireless charging pad. 1. Wich type is it? USA/USB/USC? 2. Why can't we see the phone when connected to a laptop by usb cable??? TNX

    By vegazosten Jan-23/2017 05:01:36

    A

    Hello vegazosten

    Thank you for your inquiry.

    It does not support wireless charging, laptop can not detect Please customers in the phone settings - developer options - USB Debugging USB debugging will be open after the connection attempt.

    Thank you, Let me know if you need any help.

    Have a nice day!


  • Q

    Did this phone unlock SIM? I'm from Vietnam.

    By Lil Jan-08/2017 09:01:45

    A

    Hello Lil,

    It is unlocked and can be used in your country.

  • Q

    Salve ma se faccio il pagamento della spedizione veloce pagando il supplemento che non è poco mi arriva entro sette giorni o è lo stesso con L'Espresso Italia??

    By Giuseppe Jan-08/2017 11:01:01

    A

    Hello Giuseppe,

    Total Delivery Time = Processing Time + Packaging Time + Shipping Time

    We will need approximately 3-5 business days to arrange shipment of your order.

    For small quantity orders,the processing time is 1-3 business days while large quantity order may require a few days more.

    The exact shipping time depends on the shipping method you choose and the country you come from.

    1)Unregistered Air Mail:15 - 30 business days

    2)Registered Air Mail:7 - 30 business days

    3)Priority Line:7 - 15 business days

    4)Expedited Shipping:3-10 business days by DHL/EMS/IB.

    Please note that the above shipping times are for guidance only


  • Q

    SALVE,VORREI ACQUISTARE QUESTO TELEFONO, SPEDITE IN ITALIA? ESISTE ANCHE UNA SPEDIZIONE VELOCE?

    By federico Jan-07/2017 08:01:43

    A

    Ciao federico

    Siamo in Cina e spediamo articoli di tendenza in tutto il mondo!


    Generalmente spedito entro 3-7 giorni lavorativi dopo il pagamento. L'esatta tempo di elaborazione varia a seconda del prodotto.

    Si prega di consultare la nostra spedizione di stima di seguito:

    1) tempo di Spedizione: 3-7 giorni lavorativi

    2) non Registrati Aria Posta Raccomandata:10-40 giorni lavorativi

    3) Priorità di Linea : 5 - 25 giorni lavorativi(Solo parziale paesi)

    Saperne di più informazioni su di spedizione da http://www.gearbest.com/about/shipping-methods.html


  • Q

    Does this phone support English Language ???

    By Ben Jan-03/2017 02:01:13

    A

    Hello Ben,

    It supports English.

    Thanks for your attention.

  • Q

    Does the phone fit in Galaxy S7 Edge phone cases or are there cases available specifically for this phone?

    By AzzyGoH Dec-23/2016 09:12:18

    A

    Hello AzzyGoH,

    It will fit Galaxy S7 only.

Prev 1 2Go To: GO

  • Q

    Can i upgrade Android to 7.0 ?

    By Zane Louw Oct-02/2017 03:10:07

    A

    Hello Zane,
    We are sorry that the item is unable to support update of system.

    This Android/Windows device is designed to function specifically with the current Android/Windows OS installed on it. Any alterations such as upgrades, modding with custom ROMs, rooting or flashing the Android device with other firmware will automatically void the device's warranty.

  • Q

    hello if your phone has a Polish menu

    By karol Feb-01/2017 11:02:29

    A

    Hello karol,

    Thank you for your inquiry.

    It supports Polish, please feel free to make your order.

    Thank you, Let me know if you need any help.

    Have a nice day!


  • Q

    hello if your phone has a Polish menu?????????????

    By karol Feb-01/2017 11:02:27

    A

    Hello karol,

    Thank you for your inquiry.

    It supports Polish, please feel free to make your order.

    Thank you, Let me know if you need any help.

    Have a nice day!


  • Q

    I want to know wich type the usb is for using a wireless charging pad. 1. Wich type is it? USA/USB/USC? 2. Why can't we see the phone when connected to a laptop by usb cable??? TNX

    By vegazosten Jan-23/2017 05:01:36

    A

    Hello vegazosten

    Thank you for your inquiry.

    It does not support wireless charging, laptop can not detect Please customers in the phone settings - developer options - USB Debugging USB debugging will be open after the connection attempt.

    Thank you, Let me know if you need any help.

    Have a nice day!


  • Q

    Did this phone unlock SIM? I'm from Vietnam.

    By Lil Jan-08/2017 09:01:45

    A

    Hello Lil,

    It is unlocked and can be used in your country.

  • Q

    Salve ma se faccio il pagamento della spedizione veloce pagando il supplemento che non è poco mi arriva entro sette giorni o è lo stesso con L'Espresso Italia??

    By Giuseppe Jan-08/2017 11:01:01

    A

    Hello Giuseppe,

    Total Delivery Time = Processing Time + Packaging Time + Shipping Time

    We will need approximately 3-5 business days to arrange shipment of your order.

    For small quantity orders,the processing time is 1-3 business days while large quantity order may require a few days more.

    The exact shipping time depends on the shipping method you choose and the country you come from.

    1)Unregistered Air Mail:15 - 30 business days

    2)Registered Air Mail:7 - 30 business days

    3)Priority Line:7 - 15 business days

    4)Expedited Shipping:3-10 business days by DHL/EMS/IB.

    Please note that the above shipping times are for guidance only


  • Q

    SALVE,VORREI ACQUISTARE QUESTO TELEFONO, SPEDITE IN ITALIA? ESISTE ANCHE UNA SPEDIZIONE VELOCE?

    By federico Jan-07/2017 08:01:43

    A

    Ciao federico

    Siamo in Cina e spediamo articoli di tendenza in tutto il mondo!


    Generalmente spedito entro 3-7 giorni lavorativi dopo il pagamento. L'esatta tempo di elaborazione varia a seconda del prodotto.

    Si prega di consultare la nostra spedizione di stima di seguito:

    1) tempo di Spedizione: 3-7 giorni lavorativi

    2) non Registrati Aria Posta Raccomandata:10-40 giorni lavorativi

    3) Priorità di Linea : 5 - 25 giorni lavorativi(Solo parziale paesi)

    Saperne di più informazioni su di spedizione da http://www.gearbest.com/about/shipping-methods.html


  • Q

    Does this phone support English Language ???

    By Ben Jan-03/2017 02:01:13

    A

    Hello Ben,

    It supports English.

    Thanks for your attention.

  • Q

    Does the phone fit in Galaxy S7 Edge phone cases or are there cases available specifically for this phone?

    By AzzyGoH Dec-23/2016 09:12:18

    A

    Hello AzzyGoH,

    It will fit Galaxy S7 only.

  • Q

    Dear Freinds! Is there a notificiation LED in the phone? If there is where is it?

    By Máté Dec-17/2016 09:12:42

    A

    Hello Máté,


    Yes, it has a notificiation LED.

    Thanks for your inquiry.

Prev 1 2Go To: GO

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  • Q

    pagamento por boleto como funciona ?

    By Rafael Jan-27/2017 01:01:51

    A

    Hello Rafael,

    Thank you for your inquiry.

    You need to print the ticket then pay for it.

    Thank you, Let me know if you need any help.

    Have a nice day!


  • Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!
  • Q

    Bluboo Edge Phone Will work in India carrier or not please let me know immediately i want to purchase. How many days will take to deliver if i am book today

    By kumar Dec-04/2016 11:12:38

    A

    Hello kumar,

    1. It is unlocked for Worldwide use. Please ensure local area network is compatible. click here(http://maps.mobileworldlive.com/ ) for Network Frequency of your country. Please check with your carrier/provider before purchasing this item.

    Network:
    2G: GSM 850/900/1800/1900MHz
    3G: WCDMA 850/2100MHz
    4G: FDD-LTE 800/1800/2100/2600MHz

    2. Generally it can be shipped within 3-7 business days after the payment. The exact processing time varies depending on the item.
    Please refer to our shipping estimation below:
    1) Expedited Shipping: 7-15 working days
    2) Registered Air Mail:10-25 working days
    3) Unregistered Air Mail:13-30 working days

    4) Priority Line : 7 - 15 working days(Only for partial countries)
    Learn more information about shipping from http://www.gearbest.com/about/shipping-methods.html

    Thank you for your attention.