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Home > > Tablet PCs

Customer Questions & AnswersAsk a question

  • All (49)
  • Product information (40)
  • Stock status (1)
  • Payment (2)
  • About shipping (5)
  • Others (1)
  • Q

    why it will take two months to ship? it says:Ships between Nov 11 - Nov 15

    By Long Sep-16/2017 11:09:55

    A

    Hello Long,
    We are sorry this item not in stock now, the manufacturer haven't offered us this item yet.

  • Q

    зарядное устройство входит в комплект? Is the charger included?

    By Eldar Jul-05/2017 07:07:16

    A

    Hello Eldar,
    Thanks for your inquiry.

    Sorry, there is no charger included.

  • Q

    Hello This Teclast Tbook 16 Power Tablet PC - GRAY , includes Keysboard, or i need to buy? best regards Paulo

    By PauloCosta Jun-24/2017 07:06:26

    A

    Hello PauloCosta,


    The keyboard is not included.

    It needs to be bought seperately.

    Thank you for your inquiry.

  • Q

    Support Linux OS? Debian family.

    By Francisco A Pinto Jun-20/2017 07:06:54

    A

    Hello Francisco,

    We are sorry to tell you it does not support the Linux OS.

    Let me know if you need any help.

  • Q

    I would like to buy this pc tablet using paypal installment! I can?

    By welington vieira Jun-19/2017 07:06:35

    A

    Hello welington,

    Gearbest accepts the following safe and secure payment methods:

    1. PayPal

    2. Credit card via PayPal

    3. Wire transfer

    4. Western Union

    5. Boleto Bancario via Ebanx


    Available payment methods depend on your country. Please add items to your cart and click "Proceed to checkout". Choose your destination country for a list of the available payment methods.


    If you would like to pay by wire transfer or Western Union, please contact us for further details.


  • Q

    Excuse me, do you have any screen protector for this model? In case yes, please share the link.

    By JUAN CARLOS GONZALEZ MORALES Jun-02/2017 09:06:01

  • Q

    Do you have any keyboard in a diferent color than this light blue

    By Juan Carlos Gonzalez Morales May-31/2017 10:05:47

    A

    Hello Juan,
    Thanks for your inquiry.


    Please note that we only have this one for now.

  • Q

    Can this product be used with a 3G/4G sim card?

    By jan May-30/2017 11:05:22

    A

    Hello jan,

    The item can't be used as you asked.

  • Q

    Hi dear seller I need to know, is the keyboard is included? Thanks!

    By Arsen May-27/2017 04:05:08

    A

    Hello Arsen,


    There is no keyboard included.

  • Q

    Is the 5Vdc/2.5A output AC power adapter charger included in the package?

    By Alphonse May-23/2017 01:05:16

    A

    Hello Alphonse,


    Package Contents:

    Tablet PC: 1
    English Manual : 1
    DC Charging Cable: 1.

Prev 1 2345Go To: GO

  • Q

    зарядное устройство входит в комплект? Is the charger included?

    By Eldar Jul-05/2017 07:07:16

    A

    Hello Eldar,
    Thanks for your inquiry.

    Sorry, there is no charger included.

  • Q

    Hello This Teclast Tbook 16 Power Tablet PC - GRAY , includes Keysboard, or i need to buy? best regards Paulo

    By PauloCosta Jun-24/2017 07:06:26

    A

    Hello PauloCosta,


    The keyboard is not included.

    It needs to be bought seperately.

    Thank you for your inquiry.

  • Q

    Support Linux OS? Debian family.

    By Francisco A Pinto Jun-20/2017 07:06:54

    A

    Hello Francisco,

    We are sorry to tell you it does not support the Linux OS.

    Let me know if you need any help.

  • Q

    Excuse me, do you have any screen protector for this model? In case yes, please share the link.

    By JUAN CARLOS GONZALEZ MORALES Jun-02/2017 09:06:01

  • Q

    Do you have any keyboard in a diferent color than this light blue

    By Juan Carlos Gonzalez Morales May-31/2017 10:05:47

    A

    Hello Juan,
    Thanks for your inquiry.


    Please note that we only have this one for now.

  • Q

    Can this product be used with a 3G/4G sim card?

    By jan May-30/2017 11:05:22

    A

    Hello jan,

    The item can't be used as you asked.

  • Q

    Hi dear seller I need to know, is the keyboard is included? Thanks!

    By Arsen May-27/2017 04:05:08

    A

    Hello Arsen,


    There is no keyboard included.

  • Q

    Is the 5Vdc/2.5A output AC power adapter charger included in the package?

    By Alphonse May-23/2017 01:05:16

    A

    Hello Alphonse,


    Package Contents:

    Tablet PC: 1
    English Manual : 1
    DC Charging Cable: 1.

  • Q

    Does the keypad come with the price tag or need to be ordered separately?

    By CES TECHNOLOGY KFT May-22/2017 05:05:21

    A

    Hello CES,


    Package Contents:

    Tablet PC: 1

    English Manual : 1
    DC Charging Cable: 1

  • Q

    Does it come with the stylus?

    By Thomas Uk May-20/2017 05:05:15

    A

    Hello Thomas,

    Please note that the stylus is not included.

    Let me know if you need any help.

Prev 1 234Go To: GO

  • Q

    I see that Active Stylus, for Teclast Tbook 16 Power or X5 Pro is Out of stock now. Is there any possibility to have availability into next weeks? What kind of plug type is Charger?

    By Juan Mar-15/2017 11:03:44

    A

    Hello Juan,

    We will send an adaptor according to the order's country of delivery.

    Yes, we have stock, please feel free to order it.
    Best Regards

  • Q

    I would like to buy this pc tablet using paypal installment! I can?

    By welington vieira Jun-19/2017 07:06:35

    A

    Hello welington,

    Gearbest accepts the following safe and secure payment methods:

    1. PayPal

    2. Credit card via PayPal

    3. Wire transfer

    4. Western Union

    5. Boleto Bancario via Ebanx


    Available payment methods depend on your country. Please add items to your cart and click "Proceed to checkout". Choose your destination country for a list of the available payment methods.


    If you would like to pay by wire transfer or Western Union, please contact us for further details.


  • Q

    Connessione Internet solo con WiFii o anche con sim dati?

    By Fabio Feb-08/2017 07:02:55

    A

    Hello Fabio,
    Only the Wifi.

  • Q

    why it will take two months to ship? it says:Ships between Nov 11 - Nov 15

    By Long Sep-16/2017 11:09:55

    A

    Hello Long,
    We are sorry this item not in stock now, the manufacturer haven't offered us this item yet.

  • Q

    Can you tell me if N.Z customs will want to import tax this please? Does price include shipping?

    By Mark Mar-05/2017 02:03:56

    A

    Hello Mark,
    Unfortunately, taxes on all our products are subject to the local customs policy. The customer is solely responsible for customs tax and any other customs related charges if any exist. Please feel free to consult your local customs office for more details before ordering. Thank you for your inquiry.

  • Q

    Hi, I'm buying this tablet for a friend and would like to know if it has a gift wrapped?

    By Paulo Feb-20/2017 06:02:30

    A

    Hello Paulo,
    Sorry, we can not declare it as gift.

  • Q

    Can this item be shipped to my country Malta

    By Alfred Scicluna Jan-22/2017 02:01:02

    A

    Hello Alfred,

    Thank you for your inquiry.

    For your reference:http://prntscr.com/dz3xun.

    Thank you, Let me know if you need any help.

    Have a nice day!


  • Q

    hi, there is an extra tax application for over 30 euros in Turkish customs. How can you help in this matter? Also, do you have Turkish keyboard for this product?

    By furkan cihan Jan-02/2017 05:01:28

    A

    Hello furkan,

    Thank you for your inquiry.

    Unfortunately, Tax totally depends on the local customs policy. The customer is solely responsible for customs tax and any other customs-related charges if exists. Please consult your local customs office for more details before placing the order.

    Thank you, Let me know if you need any help.

    Have a nice day!


  • Q

    Any possibility to have 4G connection by sim card on this or other new Teclast?

    By Hugo Peixoto Dec-30/2016 01:12:59

    A

    Hello Hugo,


    Please kindly note there only has p80 is suitable for 4g.

    Have a nice day.