Save big on our app!
Ship to / USD
Language
Support Center
  • • One stop service: solve all your problems
  • • Orders Tracking and shipped out notification
  • • More campaigns More discounts
  • • Need help before making an order?
  • • Chat with us in real-time.
  • • For Aftersale issues, just submit a ticket. We will reply within 24 hours.
  • • Multi language service
  • • 24H service
  • All Categories
  • Appliances
  • Outdoors & Sports
  • Home & Garden
  • Tablet PC & Accessories
  • Watches & Jewelry
  • Consumer Electronics
  • Surprise Bag
  • Health & Beauty
  • Bags & Shoes
  • Apparel
  • Hot Products
  • Electrical & Tools
  • Gaming
  • Baby & Kids
  • Toys & Hobbies
  • LED Lights & Flashlights
  • Automobiles & Motorcycle
  • Computers & Networking
  • Mobile Phones

Home > > Smart Watches

Customer Questions & AnswersAsk a question

  • All (42)
  • Product information (41)
  • Stock status (0)
  • Payment (0)
  • About shipping (0)
  • Others (1)
  • Q

    Hello, my son broke the bracelet of the n01 f1, it is possible to replace it?, do you have this part available? Thanks and Best Regards David

    By David Aug-28/2017 07:08:05

    A

    Hello David,
    I am sincerely sorry that we can not purchase this accessory from the suppliers separately .

  • Q

    Hi The competitors control the camera of the mobile phone. Does this one does also that ? Or has it a camera by itself ? thanks Dan

    By Dmaarek Jul-03/2017 12:07:06

    A

    Hello Dmaarek,
    We are sorry it doesn't has.

  • Q

    Is it possible record voice memos on the watch ? Does it have a GPS to track the running paths ?

    By Dmaarek Jun-30/2017 09:06:45

    A

    Hello Dmaarek,
    Sorry, there is no record voice memos or GPS.

    Please feel free to ask if you have further pre-sale questions.

  • Q

    is the item has Function Blood pressure?

    By Fernando May-31/2017 10:05:27

    A

    Hello Fernando,

    The item doesn't have the function you asked.

  • Q

    Hi, is band working with Runtastic app? Thx

    By Ladislav May-29/2017 04:05:38

    A

    Hello Ladislav,


    You can search the name called "X-RUN" in the Google Play or App Store to download the APP, open your new sports life

  • Q

    welche grossen gibt es habe ein grossen umfang am handgelenk

    By kosta May-04/2017 08:05:42

    A

    Hello kosta,

    Dial size: 5 x 2 x 1 cm / 1.97 x 0.79 x 0.39 inches
    Band size: 22 x 2 cm / 9.84 x 0.79 inches
    Product size (L x W x H): 22.00 x 2.00 x 1.00 cm / 8.66 x 0.79 x 0.39 inches
    Package size (L x W x H): 9.80 x 9.80 x 7.90 cm / 3.86 x 3.86 x 3.11 inches
    Product weight: 0.030 kg
    Package weight: 0.125 kg

  • Q

    Hi, is it possible to order replacement belt buckle, since it fell off and lost? thankyou br, Blaz

    By Blaz May-04/2017 05:05:51

    A

    Hello Blaz


    For after sales issue, please go to our Support Center here: http://support.gearbest.com/
    For a faster reply, please select the right question type.We kindly ask you to submit one ticket per topic(i.e order).We will reply you within 24 hours except on weekends and public holidays.

  • Q

    is the item CE certified?

    By Marteinn Mar-14/2017 07:03:57

    A

    Hello Marteinn

    Thank you for your inquiry.

    Yes, it is CE certified.

    For your reference: http://prntscr.com/eo5k8w and http://prntscr.com/eo5kfj.

    Thank you, Let me know if you need any help.

    Have a nice day!


  • Q

    Does it have smart alarm?

    By Marteinn Mar-11/2017 05:03:09

    A

    Hello Marteinn,


    Thank you for your inquiry.

    Yes,it has smart alarm.

  • Q

    is it preloaded BPM reading?

    By Abhay Mar-11/2017 06:03:17

    A

    Hello Abhay,


    Thank you for your inquiry.

    Sorry it's not.

Prev 1 2345Go To: GO

  • Q

    Hi The competitors control the camera of the mobile phone. Does this one does also that ? Or has it a camera by itself ? thanks Dan

    By Dmaarek Jul-03/2017 12:07:06

    A

    Hello Dmaarek,
    We are sorry it doesn't has.

  • Q

    Is it possible record voice memos on the watch ? Does it have a GPS to track the running paths ?

    By Dmaarek Jun-30/2017 09:06:45

    A

    Hello Dmaarek,
    Sorry, there is no record voice memos or GPS.

    Please feel free to ask if you have further pre-sale questions.

  • Q

    is the item has Function Blood pressure?

    By Fernando May-31/2017 10:05:27

    A

    Hello Fernando,

    The item doesn't have the function you asked.

  • Q

    Hi, is band working with Runtastic app? Thx

    By Ladislav May-29/2017 04:05:38

    A

    Hello Ladislav,


    You can search the name called "X-RUN" in the Google Play or App Store to download the APP, open your new sports life

  • Q

    welche grossen gibt es habe ein grossen umfang am handgelenk

    By kosta May-04/2017 08:05:42

    A

    Hello kosta,

    Dial size: 5 x 2 x 1 cm / 1.97 x 0.79 x 0.39 inches
    Band size: 22 x 2 cm / 9.84 x 0.79 inches
    Product size (L x W x H): 22.00 x 2.00 x 1.00 cm / 8.66 x 0.79 x 0.39 inches
    Package size (L x W x H): 9.80 x 9.80 x 7.90 cm / 3.86 x 3.86 x 3.11 inches
    Product weight: 0.030 kg
    Package weight: 0.125 kg

  • Q

    Hi, is it possible to order replacement belt buckle, since it fell off and lost? thankyou br, Blaz

    By Blaz May-04/2017 05:05:51

    A

    Hello Blaz


    For after sales issue, please go to our Support Center here: http://support.gearbest.com/
    For a faster reply, please select the right question type.We kindly ask you to submit one ticket per topic(i.e order).We will reply you within 24 hours except on weekends and public holidays.

  • Q

    is the item CE certified?

    By Marteinn Mar-14/2017 07:03:57

    A

    Hello Marteinn

    Thank you for your inquiry.

    Yes, it is CE certified.

    For your reference: http://prntscr.com/eo5k8w and http://prntscr.com/eo5kfj.

    Thank you, Let me know if you need any help.

    Have a nice day!


  • Q

    Does it have smart alarm?

    By Marteinn Mar-11/2017 05:03:09

    A

    Hello Marteinn,


    Thank you for your inquiry.

    Yes,it has smart alarm.

  • Q

    is it preloaded BPM reading?

    By Abhay Mar-11/2017 06:03:17

    A

    Hello Abhay,


    Thank you for your inquiry.

    Sorry it's not.

  • Q

    when you say waterproof what do you mean? Can i use it while i swim in pool for 1 hour?

    By Christos Mar-02/2017 03:03:10

    A

    Hello Christos,

    Thank you for your inquiry.

    It is waterproof.

    IP rating is IP68.

    You can check this link for more details about IP 68: https://www.cnet.com/how-to/water-dust-resistance-ratings-in-gadgets-explained/

    Please feel free to contact us if further questions.Thank you for your attention.


Prev 1 2345Go To: GO

  • Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!
  • Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!
  • Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!
  • Q

    Hello, my son broke the bracelet of the n01 f1, it is possible to replace it?, do you have this part available? Thanks and Best Regards David

    By David Aug-28/2017 07:08:05

    A

    Hello David,
    I am sincerely sorry that we can not purchase this accessory from the suppliers separately .