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Home > > Tablet PCs

Customer Questions & AnswersAsk a question

  • All (60)
  • Product information (56)
  • Stock status (2)
  • Payment (1)
  • About shipping (1)
  • Others (0)
  • Q

    Hello, Is this tablet dual OS, Windows + Android, or single OS (Windows 10) ? Thank ypu

    By Lupus Sep-05/2017 06:09:06

    A

    Hello Lupus,
    This item is dual system : Windows 10 + Android 5.1 .

  • Q

    Please send me the keyboard link for this white tablet and the model if and cdk8?

    By edimar MADMAX Jul-23/2017 05:07:21

    A

    Hello edimar,
    Thanks fr your inquiry.

    Here is the link of the suitabe keyboard: http://www.gearbest.com/tablet-accessories/pp_591303.html


  • Q

    Hi Can you give me the link for this keyboard as I cannot find it on your web site and how much is it?

    By robert Jul-11/2017 09:07:59

    A

    Hello robert,

    Could you please try to following link?
    http://www.gearbest.com/tablet-accessories/pp_591303.html

    Please feel free to ask if you have further pre-sale questions.

  • Q

    hello, i want to this product. do you have warranty for Turkey? i have a customs problem in Turkey. Can you write value $20?

    By cet Jul-05/2017 03:07:37

    A

    Hello cet,

    Please check our warranty policy:http://www.gearbest.com/about/warranty-and-return.html


    In accordance with customs regulations we cannot declare a lower value on the invoice or declare the item as a gift.

    Unfortunately, we have no control over these regulations and potential import duties.


    Depending on the specific country, some Customs offices charge tax on certain types of imported products at certain item quantities and declared values.
    Customs offices in other countries do not adopt this practice.
    You are responsible for finding out the situation in your own country.

    For more information, please review“Shipping & Handling”page: http://www.gearbest.com/m-article-id-39.html

  • Q

    It has Android os also?

    By KONSTANTINOS Jun-28/2017 10:06:45

    A

    Hello KONSTANTINOS,


    No, it does not have Android OS.

    Thank you for your inquiry.

  • Q

    Have it a preinstalled android system? so Can it boot up Android? Thanks!

    By Viktor Jun-27/2017 12:06:52

    A

    Hello Viktor,
    Thank you for your inquiry.

    It only has Windows 10 installed.

    Note: This Windows tablet is designed only to work with the current Windows OS installed in it. Any alterations such as upgrades or flashing a newer version will void the warranty.

    Let me know if you need any help.

  • Q

    Hi is this black tablet sold with keyboard as it is in picture?

    By Aleks Jun-18/2017 09:06:25

    A

    Hello Aleks,
    Thanks for your inquiry.

    Note: The keyboard in the picture is not included

  • Q

    Please, what country does this product ship from?

    By Daniele Jun-14/2017 04:06:25

    A

    Hello Daniele,
    Thanks for your inquiry.


    Please note that it can ship from China.

  • Q

    HI. Can you draw on this tablet with a stylus? Like in Adobe Illustrator for instance? And what type of opticla stylus is suitable for it?

    By Elly Jun-14/2017 01:06:43

    A

    Hello Elly,
    Thanks for your inquiry.


    Please note that you can't draw on this tablet with a stylus

  • Q

    How to charge This Tablet? is there any DC Jack/USB?

    By MSR Jun-08/2017 12:06:12

    A

    Hello MSR,


    AC adapter: 100-240V 5V 2A


    Package Contents

    Tablet PC: 1
    USB Cable: 1
    User Manual (Chinese - English): 1


Prev 1 23456Go To: GO

  • Q

    Hello, Is this tablet dual OS, Windows + Android, or single OS (Windows 10) ? Thank ypu

    By Lupus Sep-05/2017 06:09:06

    A

    Hello Lupus,
    This item is dual system : Windows 10 + Android 5.1 .

  • Q

    Please send me the keyboard link for this white tablet and the model if and cdk8?

    By edimar MADMAX Jul-23/2017 05:07:21

    A

    Hello edimar,
    Thanks fr your inquiry.

    Here is the link of the suitabe keyboard: http://www.gearbest.com/tablet-accessories/pp_591303.html


  • Q

    Hi Can you give me the link for this keyboard as I cannot find it on your web site and how much is it?

    By robert Jul-11/2017 09:07:59

    A

    Hello robert,

    Could you please try to following link?
    http://www.gearbest.com/tablet-accessories/pp_591303.html

    Please feel free to ask if you have further pre-sale questions.

  • Q

    hello, i want to this product. do you have warranty for Turkey? i have a customs problem in Turkey. Can you write value $20?

    By cet Jul-05/2017 03:07:37

    A

    Hello cet,

    Please check our warranty policy:http://www.gearbest.com/about/warranty-and-return.html


    In accordance with customs regulations we cannot declare a lower value on the invoice or declare the item as a gift.

    Unfortunately, we have no control over these regulations and potential import duties.


    Depending on the specific country, some Customs offices charge tax on certain types of imported products at certain item quantities and declared values.
    Customs offices in other countries do not adopt this practice.
    You are responsible for finding out the situation in your own country.

    For more information, please review“Shipping & Handling”page: http://www.gearbest.com/m-article-id-39.html

  • Q

    It has Android os also?

    By KONSTANTINOS Jun-28/2017 10:06:45

    A

    Hello KONSTANTINOS,


    No, it does not have Android OS.

    Thank you for your inquiry.

  • Q

    Have it a preinstalled android system? so Can it boot up Android? Thanks!

    By Viktor Jun-27/2017 12:06:52

    A

    Hello Viktor,
    Thank you for your inquiry.

    It only has Windows 10 installed.

    Note: This Windows tablet is designed only to work with the current Windows OS installed in it. Any alterations such as upgrades or flashing a newer version will void the warranty.

    Let me know if you need any help.

  • Q

    Hi is this black tablet sold with keyboard as it is in picture?

    By Aleks Jun-18/2017 09:06:25

    A

    Hello Aleks,
    Thanks for your inquiry.

    Note: The keyboard in the picture is not included

  • Q

    HI. Can you draw on this tablet with a stylus? Like in Adobe Illustrator for instance? And what type of opticla stylus is suitable for it?

    By Elly Jun-14/2017 01:06:43

    A

    Hello Elly,
    Thanks for your inquiry.


    Please note that you can't draw on this tablet with a stylus

  • Q

    How to charge This Tablet? is there any DC Jack/USB?

    By MSR Jun-08/2017 12:06:12

    A

    Hello MSR,


    AC adapter: 100-240V 5V 2A


    Package Contents

    Tablet PC: 1
    USB Cable: 1
    User Manual (Chinese - English): 1


  • Q

    Where do I can find the keyboard for it?

    By Junior Jun-04/2017 04:06:44

    A

    Hello Junior,

    For the keyboard of this item, please kindly have a look at this one: http://www.gearbest.com/tablet-accessories/pp_609441.html

    Thank you for your inquiry.

Prev 1 23456Go To: GO

  • Q

    Ainda está em estoque ?

    By Isac Leal Apr-22/2017 11:04:03

    A

    Hello Isac,

    It is available now.

  • Q

    Is this in stock? With keyboard?

    By Aref Mar-23/2017 12:03:09

    A

    Hello Aref,


    Thank you for your inquiry.

    Yes,it's in stock now,please feel free to order it.

    The keyboard in the picture is not included .

  • Q

    I want Expedited Shipping how many days it will take ? Also is Keyboard included in the package ?

    By Ahsan Feb-12/2017 01:02:16

    A

    Hello Ahsan
    The estimated shipping time is 3-7 business days from the date we ship it out.

    The keyboard is not included in the package.

    Package Contents

    Tablet PC: 1
    USB Cable: 1
    English Manual : 1


  • Q

    Please, what country does this product ship from?

    By Daniele Jun-14/2017 04:06:25

    A

    Hello Daniele,
    Thanks for your inquiry.


    Please note that it can ship from China.

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