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USD Select Regional Settings
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 Basic Information Brand: ASUS |  Hardware CPU: Z3580 |
 Network Wireless Connectivity: 3G,4G,Bluetooth,GPS,GSM,LTE,WiFi |  Display Screen type: Capacitive |
 Camera Camera type: Dual cameras (one front one back) |  Media Formats Picture format: BMP,GIF,JPEG,PNG |
 Other Features I/O Interface: 2 x Micro SIM Card Slot,3.5mm Audio Out Port |  Battery Battery Capacity (mAh): 3000mAh Built-in |
 Package Contents Cell Phone: 1 |  Dimensions and Weight Product size: 15.25 x 7.72 x 1.09 cm / 6 x 3.04 x 0.43 inches |
Pedro Fernandes Apr 04,2017
Ballack 
Aug 25,2017
Mitch Miller 
May 29,2017
juju13 
Aug 09,2018
juju13:
Thank you for ordering with GearBest.
We regret that the item is not to your satisfaction.
Please note that all our orders will need to be processed and quality checked before we send them out to our customers. Therefore, it may cause some defects during shipping process.
You can contact us through this link: https://www.GearBest.com/about/contact-us.html. Our customer service will offer solutions to your issue according to our warranty policy: https://www.GearBest.com/about/warranty-and-return.html.
Best regards,
GearBest.com
watchawachalie 
Feb 12,2018
Mario May 16,2017
Mark 
Aug 11,2017
Judá Teófilo Jun 10,2018
Peter May 09,2017
av0liti0n 
Mar 08,2017
Will this phone work in my country?
For details, please refer to the post about country-based mobile phone network frequency bands coverage guide:
Country-based mobile phone network frequency bands coverage guide
and the checking method: 4 steps to know whether a phone will work in your country
What is the IMEI number of this device?
We cannot provide IMEI (international mobile equipment identity) numbers because each cell phone will be given a unique set of numbers after its assembly, We can't open the packaging.
Related post about finding smartphone IMEI:
Why do 16GB phones only have 12GB storage available?
Why I cannot hear any sound when making or receiving a call?
1. Make sure the protective film has been removed completely;
2. Try to turn up the volume of the handset;
3. Try to change mobile signal in your area might be poor;
4. If you cannot hear the voice of the receiver, it might be the problem of the receiver's phone or signal.
How to use smartphone as a mouse, touchpad or keyboard?
What is the SAR value of the phone?
How to use IMEI number to track your lost Android phone?
How to revive any dead phone battery?
How to fix unresponsive touch screen on Android phone?
How to to remove phone scratches?
How to unlock an Android phone if i forgot the password?
Can this item be shipped to my country?
We can deliver orders to most countries. For a detailed explanation of each shipping method, destination and approximate delivery time, please check our website:
20 things you need to know when shopping on GearBest
Short guide on tracking fees and shipping insurance on GearBest
GearBest shipping memo: save money on delivery by choosing the best option
By Ash Apr-01/2018 08:42:53
Hello Ash,
We are sincerely sorry that it does not support NFC.Hope you may understand us.
By Rickelmy Feb-11/2018 23:50:49
Hello Rickelmy,
This is a popular product, but we are happy to inform you that it is in stock and available to purchase today.
Please feel free to order it.
By Grekos Jan-29/2018 15:25:31
Hello Grekos,
There is priority shipping to greece.
Let me know if you need any help.
By Giovano Sep-24/2017 21:02:21
Hello Giovano,
We are sorry this item out of stock.
By chara Sep-24/2017 18:33:35
Hello chara,
We are sorry this item is out of stock.
By Goran Sekulic Aug-26/2017 19:27:41
Hello Goran,
We are sorry to inform you that this item is no longer available and has been discontinued.
Hope you can understand.
By chris Aug-01/2017 16:54:53
Hello chris,
Yes, support.
By Gabriel Jul-24/2017 03:11:21
Hello Gabriel,
Note: This smart phone is designed only to work with the current Android/Windows OS installed in it. Any alterations such as upgrades or flashing a newer version will void the warranty.
Let me know if you need any help.
By federico Jul-02/2017 20:27:03
Hello federico,
Please check the Network:
2G: GSM 850/900/1800/1900MHz
3G: WCDMA 850/900/1900/2100MHz
4G: FDD-LTE 1800/2100MHz
TDD-LTE B38/B39/B40/B41
Let me know if you need any further assistance.
By lacan Jul-02/2017 17:17:46
Hello lacan,
Yes, it can be used in your country.
By Ash Apr-01/2018 08:42:53
Hello Ash,
We are sincerely sorry that it does not support NFC.Hope you may understand us.
By chris Aug-01/2017 16:54:53
Hello chris,
Yes, support.
By Gabriel Jul-24/2017 03:11:21
Hello Gabriel,
Note: This smart phone is designed only to work with the current Android/Windows OS installed in it. Any alterations such as upgrades or flashing a newer version will void the warranty.
Let me know if you need any help.
By federico Jul-02/2017 20:27:03
Hello federico,
Please check the Network:
2G: GSM 850/900/1800/1900MHz
3G: WCDMA 850/900/1900/2100MHz
4G: FDD-LTE 1800/2100MHz
TDD-LTE B38/B39/B40/B41
Let me know if you need any further assistance.
By lacan Jul-02/2017 17:17:46
Hello lacan,
Yes, it can be used in your country.
By lacan Jul-02/2017 17:17:46
Hello lacan,
Yes, it can be used in your country.
By lacan Jul-02/2017 17:17:46
Hello lacan,
Yes, it can be used in your country.
By lacan Jul-02/2017 17:17:46
Hello lacan,
Yes, it can be used in your country.
By lacan Jul-02/2017 17:17:46
Hello lacan,
Yes, it can be used in your country.
By lacan Jul-02/2017 17:17:45
Hello lacan,
Yes, it can be used in your country.
By Rickelmy Feb-11/2018 23:50:49
Hello Rickelmy,
This is a popular product, but we are happy to inform you that it is in stock and available to purchase today.
Please feel free to order it.
By Giovano Sep-24/2017 21:02:21
Hello Giovano,
We are sorry this item out of stock.
By chara Sep-24/2017 18:33:35
Hello chara,
We are sorry this item is out of stock.
By William Jun-09/2017 09:53:29
Hello William,
Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.
Please refer to our shipping estimations below:
1) Expedited Shipping: 3-7 business days
2) Unregistered Air Mail & Registered Air Mail: 10-40 business days
3) Priority Line: 5-25 business days (Only available for certain countries)
Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html
By anderson Feb-13/2017 19:54:10
Olá anderson,
Obrigado por sua pergunta.
Sim, está em estoque agora, sinta-se à vontade para encomendá-lo.
By HICHAM Jun-07/2017 13:33:46
Hello HICHAM,
Please note that you can consider other payment methods:
Gearbest accepts the following safe and secure payment methods:
1. Credit card via PayPal
2. Wire transfer
3. Western Union
4. Boleto Bancario via Ebanx
Available payment methods depend on your country. Please add items to your cart and click "Proceed to checkout". Choose your destination country for a list of the available payment methods.
If you would like to pay by wire transfer or Western Union, please contact us for further details.
By Grekos Jan-29/2018 15:25:31
Hello Grekos,
There is priority shipping to greece.
Let me know if you need any help.
By Goran Sekulic Aug-26/2017 19:27:41
Hello Goran,
We are sorry to inform you that this item is no longer available and has been discontinued.
Hope you can understand.
By Jose Ferreira Jun-06/2017 11:48:51
Hello, Jose
Thank you for the inquiry.
Sorry, we only have stock in our China warehouse. It can not be shipped from the EU warehouse at this time.
Please feel free to contact us if you have additional questions.
By Junior May-30/2017 03:12:48
Hello Junior,
Please rest assured that the shipping on Gearbest is safe and convenient.
The shipping time depends on the shipping method selected during the checkout.
We have 3 methods of shipping items to you, please see the estimated delivery times below:
1) Expedited Shipping: 3-7 business days
2) Unregistered Air Mail & Registered Air Mail: 10-40 business days
3) Priority Line: 5-25 business days (Only available for certain countries)
For more information on our shipping methods, please see here: http://www.gearbest.com/about/shipping-methods.html
By Diego Fernandes May-26/2017 01:41:48
Hello Diego,
Unfortunately we cannot declare goods at a lower value than what the item is truly worth. We are sorry for this inconvenience.
We regret that we cannot under declare goods due to customs laws or guarantee that our customers will not have to pay import tax. However, we will always strive to ensure that customers do not incur further costs and will always choose the best shipping solution possible for the destination country that the customer has chosen.
Please refer to our shipping and handling terms and conditions, here: http://www.gearbest.com/about/terms-and-conditions.html
If you have any more questions please feel free to contact us.
By thiago andrade May-01/2017 00:35:54
Hello thiago,
Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.
Please refer to our shipping estimations below:
1) Expedited Shipping: 3-7 business days
2) Unregistered Air Mail & Registered Air Mail: 10-40 business days
3) Priority Line: 5-25 business days (Only available for certain countries)
Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html
By Luca Apr-15/2017 15:41:21
Hello Luca,
1.Now the price of this item is 147.99 USD.
2.We regret that we cannot under declare goods due to customs laws or guarantee that our customers will not have to pay import tax.
3.Simply add your products to your cart and select the country of delivery, then the available shipping options and costs will be displayed.
Have a nice day!
By Iranildo santos Apr-04/2017 15:16:31
Hello Iranildo,
Thank you for your inquiry.
We will ship it in 3 days when you place your order.
So if you order it 3 days ago,we will ship it today.
If you order it today,we will ship it in 3 days after today.
If you order it tomorrow,we will ship it in 3 days after tomorrow.
By george_apap Mar-15/2017 10:28:22
Hello george_apap,
Thank you for your inquiry.
I am sorry no,we only have it in China warehouse.
By Raynier Nelson Jun-22/2017 16:31:10
Hello Raynier
For after sales issue, please go to our Support Center here: http://support.gearbest.com/
For a faster reply, please select the right question type.We kindly ask you to submit one ticket per topic(i.e order).We will reply you within 24 hours except on weekends and public holidays.
By ray Jun-20/2017 21:16:04
Hello ray,
If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations.
For more details, please check your local customs website.
See our FAQ's here: http://www.gearbest.com/about/faq.html
By Stefan Jun-14/2017 18:47:40
Hello Stefan，
Thanks for your inquiry.
According to our website's policy import taxes are solely customer's responsibility.
Please check this link http://www.gearbest.com/about/faq.html.
For your reference, taxes are charged by their local Customs Office and country regulations that is beyond our control.
By Loli May-22/2017 16:45:07
Hello Loli
Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html
By Luis Haroldo May-05/2017 03:50:18
Hello Luis
Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html
By Josip Mar-09/2017 21:11:28
Hello Josip,
Sorry. We can repair the phone only in China repair center. Thanks for your support.
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