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ASUS ZenFone 2 ( ZE551ML ) 4G Phablet 32GB ROM

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ASUS ZenFone 2 ( ZE551ML ) 4G Phablet 32GB ROM

- SILVER 207867901

Android 5.0 Intel Z3580 13.0MP Camera

Brand: Asus 4.83 303 Customer Reviews | 89 answered questions

Price: 168.36

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Ship between: Jan 21 - Jan 23, Estimated Shipping Time: business days
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ASUS ZenFone 2 ( ZE551ML ) 5.5 inch FHD Screen Android 5.0 4G Phablet Intel Z3580 Quad Core 2.3GHz 4GB RAM 32GB ROM 13.0MP + 5.0MP Dual Cameras
Main Features:
Display: 5.5 inch 1920 x 1080 pixels screen
CPU: Z3580 Quad Core 2.3GHz
System: Android 5.0
Storage: 4GB RAM + 32GB ROM
Cameras:front 5.0MP + rear 13.0MP with AF and flash light
Features: GPS, Gesture Sensor, Gravity Sensor, Proximity Sensor
SIM Card: dual SIM dual standby, dual micro SIM cards
Network:
2G: GSM 850/900/1800/1900MHz
3G: WCDMA 850/900/1900/2100MHz
4G: FDD-LTE 1800/2100MHz
TDD-LTE B38/B39/B40/B41

Specification:

Basic Information Brand: ASUS Type: 4G Phablet OS: Android 5.0 Service Provider: Unlocked Language: Multi language SIM Card Slot: Dual SIM,Dual Standby SIM Card Type: Dual Micro SIM Card	Hardware CPU: Z3580 Cores: 2.3GHz,Quad Core GPU: PowerVR G6430 Radio/Modem: Intel 7262 + Intel 2230 RAM: 4GB RAM ROM: 32GB External Memory: TF card up to 64GB (not included)
Network Wireless Connectivity: 3G,4G,Bluetooth,GPS,GSM,LTE,WiFi Network type: GSM+WCDMA+LTE-FDD 2G: GSM 850/900/1800/1900MHz 3G: WCDMA 850/900/1900/2100MHz 4G: FDD-LTE 1800/2100MHz TDD/TD-LTE: TD-LTE B38/B39/B40/41	Display Screen type: Capacitive Screen size: 5.5 inch Screen resolution: 1920 x 1080 (FHD)
Camera Camera type: Dual cameras (one front one back) Back-camera: 13.0MP (Dual flashlight) Front camera: 5.0MP	Media Formats Picture format: BMP,GIF,JPEG,PNG Music format: AAC,MP3,WAV Video format: 3GP,MP4 MS Office format: Excel,PPT,Word E-book format: PDF,TXT Live wallpaper support: Yes
Other Features I/O Interface: 2 x Micro SIM Card Slot,3.5mm Audio Out Port Sensor: Gesture Sensor,Gravity Sensor,Proximity Sensor Additional Features: 3G,4G,Bluetooth,Browser,E-book,FM,GPS,MP3,MP4,People,Sound Recorder,Video Call,Wi-Fi	Battery Battery Capacity (mAh): 3000mAh Built-in
Package Contents Cell Phone: 1 Power Adapter: 1 USB Cable: 1	Dimensions and Weight Product size: 15.25 x 7.72 x 1.09 cm / 6 x 3.04 x 0.43 inches Package size: 17.30 x 9.60 x 7.00 cm / 6.81 x 3.78 x 2.76 inches Product weight: 0.1760 kg Package weight: 0.4210 kg

ASUS ZenFone 2 ( ZE551ML ) 5.5 inch FHD Screen Android 5.0 4G Phablet Intel Z3580 Quad Core 2.3GHz 4GB RAM 32GB ROM 13.0MP + 5.0MP Dual Cameras- Silver

Product Notes:
1. Download your favorite apps through the Google Play Store or Market installed.
2. Note: This smart phone is designed only to work with the current Android/Windows OS installed in it. Any alterations such as upgrades or flashing a newer version will void the warranty.
3. The stated ROM amount shows the maximum available ROM with nothing installed. However, the Android/Windows OS and pre-installed software from the manufacturer will occupy some of this ROM. The available ROM on the device will therefore be slightly less than the ROM listed.

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Customer Reviews

4.83 out of 5

5 Star 256
4 Star 46
3 Star 1
2 Star 0
1 Star 1

See all 303 reviews Write a Review

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Pedro Fernandes

Yes (0)

Sr.

Excelente qualidade de construção, muito bonito, elegante e adapta-se muito bem na mão e nada pesado. Aconselho a comprar capa/bolsa e película de vidro de proteção para o ecrã pois escorrega bastante na mão. Ecrã de 5,5" é o tamanho ideal para um smartphone, com uma optima luminosidade. Processador 64bits quadcore extremamente rápido, ajudado por uns incríveis 4Gb de RAM fazem toda a diferença no processamento de multi tarefas, nunca se "queixando" e sendo muito fluido, ideal para trabalho e lazer. Rom de 32Gb para mim é suficiente, possibilidade de expansão até 64GB. Câmeras fotográficas muito boas mas nada de extraordinário, o que para mim não um critério importante. ZEN UI com imensas funcionalidades e opções interessantes. Resumindo, uma excelente relação qualidade preço, para um smartphone de gama alta, que bate muita da concorrência.

Suggestion

Poderia vir com uma versão superior do Android 5.0. Poderia ter uma bateria com maior capacidade, vem com 3000mhA. Aquece bastante quando está a carregar. Embora dual SIM apenas um slot tem capacidade para 2G/3G/4G, o outro slot apenas funciona a 2G no máximo. O botão de ON/Off localizado no topo, não é de fácil acesso.

Apr 04,2017
Ballack
Yes (0)

The Best

O celular em questão é um ótimo produto, muito eficaz e atende as minhas expectativas, além de muito lindo ele também é muito prático, sem falar da segurança que nos passa pois tem uma de muitas funções. A qualidade das fotos são incríveis e os videos também são excelentes, vários filtros interativos entre outros. Um dos melhores Smartfones que já possui recomendo demais, eu sei de uma coisa quem comprar esse Smartphone não irá se arrepender. Estou adorando este ZenFone 2.

Suggestion

Bem na minha humilde opinião ele tem poucos contras por exemplo: - Eu acho que ficaria melhor se os botões de volumes fosse de lada do aparelho. - A capa traseira deveria ser não removível. - O cabo USB deveria ser um pouco maior. Bom acho que até o momento só vi esses contras, mas nada que possa deixar o aparelho de ser uma ótima opção de celular.
Aug 25,2017
Mitch Miller
Yes (0)

Ottimo

Mi è arrivato oggi e sono davvero contento, un ottimo dispositivo con schermo grande, cover molto carina che cambia colore in base alla luce e un hardware di tutto rispetto che gli permette di avere velocità degne di nota. Ha una memoria interna di 32 GB quindi perlomeno per me non ha bisogno nemmeno della schedina SD. Ottima fotocamera e sistema operativo che viaggia molto fluido. Sicuramente è un occasione, allo stesso prezzo in giro non si trovano smartphone con queste caratteristiche.

Suggestion

I contro a mio avviso sono la luminosità piuttosto scarsa del telefono, lo zoom della fotocamera che sgrana tantissimo l'immagine e il pulsante di sblocco troppo sottile e quindi difficoltoso da premere.
May 29,2017
juju13
Yes (0)

j.j

Gearbest this cheats and liars ,Gearbest this cheats and liars ,Gearbest this cheats and liars ,Gearbest this cheats and liars ,Gearbest this cheats and liars ,Gearbest this cheats and liars ,Gearbest this cheats and liars ,Gearbest this cheats and liars ,Gearbest this cheats and liars ,Gearbest this cheats and liars ,

Suggestion

Shams gearbest
Aug 09,2018

juju13:

Thank you for ordering with GearBest.
We regret that the item is not to your satisfaction.
Please note that all our orders will need to be processed and quality checked before we send them out to our customers. Therefore, it may cause some defects during shipping process.
You can contact us through this link: https://www.GearBest.com/about/contact-us.html. Our customer service will offer solutions to your issue according to our warranty policy: https://www.GearBest.com/about/warranty-and-return.html.
Best regards,
GearBest.com
watchawachalie
Yes (0)

just

El smartphone es una ganga un superprecio, comparado con los de gama media y alta, en las fotos pueden comprobar las especificaciónes del smartphone y son correctas con lo indicado por el vendedor, Super pantalla muy buen color, fotos no excelentes pero de buena calidad. Muy recomendable, tanto que ya pedi otro para mi esposa. :)

Suggestion

Pague por el envio expres de 14 a 24 dias habiles y llego 4 dias retrasado, aparte no aparecia mi tracking number en la pagina de HKDHL por lo que me preocupo que me hubieran timado, de cualquier manera el servicio al cliente, siempre me afirmo que el pedido estaba en camino y fue correcto, 4 dias despues de fecha establecida lo recibi. No trae audifonos incluidos.
Feb 12,2018
Mario

Yes (0)

Satisfied customer

The phone is more than I expected, one fact is that in item description ina reply in the Q&A section it was stated that phone does not support NFC and OTG and although I don't mind not having NFC I really liked to have OTG and was really positively surprised to see that it supports both NFC and OTG. Another positive thing is that support is very easy to find and abundant.

Suggestion

I have only been using it for one day and found no negatives regarding this phone. If I am pressed to say something I may say battery life but to be honest as soon as I received it I switched it on and kept fiddling with it for some 7 hours with the screen almost always on therefor maybe not so bad either.

May 16,2017
Mark
Yes (0)

ASUS ZenFone 2 ( ZE551ML ) 4G Phablet 32GB ROM GearBest

ASUS ZenFone 2 ( ZE551ML ) 4G Phablet 32GB ROM is an awesome smartphone for anyone wants a very smart and liable device equipped with a quad core 2.3 GHz processor, 4GB ROM, 32GB internal storage and 1920x1080 5.5" full HD screen. I absolutely recommend it!

Suggestion

none
Aug 11,2017
Judá Teófilo

Yes (0)

bom custo benefício

apesar de ser um celular lançado a um tempo atrás, se mostrou muito bom, suas câmeras com lentes da Sony e foco a lazer são muito boas e também tem um carregamento bem rápido, conseguindo assim, carregar 90% de sua bateria em 1 hora aproximadamente. Em Armazenamento interno também é muito bom com 32 GB de armazenamento e possibilidade de expansão com cartão SD. Pelo preço se torna uma boa compra, eu recomendo bastante para meus amigos que precisam de um celular bom e com ótimo preço.

Suggestion

seu carregamento é rápido, mas para descarregar também é bem rápido, principalmente pra quem faz uso intenso do aparelho, outra coisa também é a questão dos apps, pois tem muitos apps desnecessários e que toma espaço no armazenamento do celular

Jun 10,2018
Peter

Yes (1)

Best Price & Features

Great price with with top brands features, lots of memory (4GB) ram, beautiful interface, large bright screen, lots of pre - installed apps. Very good back camera, speakers are loud and clear, processor is fast and the battery is good. This is the best budget smartphone out there on the market and I love it. Thanks to Gearbest!

Suggestion

After several weeks in use, not one issue with this work horse.

May 09,2017
av0liti0n
Yes (0)

amazing value for money

This phone , for what it cost , is incredible . Clear 1080p screen, 2.3ghz quad core intel processor , 4gb ram , etc. Better specs than the latest phones coming from Apple and whatnot at a fraction of the price . The purple/blue crystal-styled shell looks great. The battery life is also fantastic.

Suggestion

As everyone says, the cameras aren't brilliant, that's why the zenfone selfie exists. Personally I don't really care about that. Slight issue with flickering in the corners of the screen but only at certain times. Oh and the camera app at night with the light on has weird light pulses flying across the picture before it's taken. If you don't care about cameras in phones seriously buy one now.
Mar 08,2017

FAQ for ASUS ZenFone 2 ( ZE551ML ) 4G Phablet 32GB ROM

Will this phone work in my country?

For details, please refer to the post about country-based mobile phone network frequency bands coverage guide:
Country-based mobile phone network frequency bands coverage guide and the checking method: 4 steps to know whether a phone will work in your country
What is the IMEI number of this device?

We cannot provide IMEI (international mobile equipment identity) numbers because each cell phone will be given a unique set of numbers after its assembly, We can't open the packaging.

Related post about finding Xiaomi smartphone IMEI:
How to find the IMEI number of Xiaomi smartphone
Why do 16GB phones only have 12GB storage available?

Related post: Why do 16GB phones only have 12GB storage available
Why I cannot hear any sound when making or receiving a call?

1. Make sure the protective film has been removed completely;

2. Try to turn up the volume of the handset;

3. Try to change mobile signal in your area might be poor;

4. If you cannot hear the voice of the receiver, it might be the problem of the receiver's phone or signal.
How to use smartphone as a mouse, touchpad or keyboard?

Please refer to the post below: Use your smartphone as a mouse, touchpad or keyboard
What is the SAR value of the phone?

We have listed the SAR value of some cell phones, you can refer to it:
How to use IMEI number to track your lost Android phone?

Please visit our blog for more details: How to use IMEI number to track your lost Android phone
How to revive any dead phone battery?

There are four ways to revive dead phone battery, refer to post: 4 secret ways to revive any dead phone battery
How to fix unresponsive touch screen on Android phone?

You will find answer here: How to fix unresponsive touch screen on Android phone
How to to remove phone scratches?

Please visit our blog: Insider's Guide | 7 easy ways to remove phone scratches
How to unlock an Android phone if i forgot the password?

You will find answer here: How to unlock an Android phone if you forgot the password
Can this item be shipped to my country?

We can deliver orders to most countries. For a detailed explanation of each shipping method, destination and approximate delivery time, please check our website:

GearBest shipping methods

20 things you need to know when shopping on GearBest

Short guide on tracking fees and shipping insurance on GearBest

GearBest shipping memo: save money on delivery by choosing the best option
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Customer Questions & Answers

All(89)
Product Information(68)
Stock Status(5)
Payment(1)
About Shipping(9)
Others(6)

Q Does this support NFC thank you By Ash Apr-01/2018 08:42:53: A

Hello Ash,
We are sincerely sorry that it does not support NFC.Hope you may understand us.

Q In Stock?? By Rickelmy Feb-11/2018 23:50:49: A

Hello Rickelmy,

This is a popular product, but we are happy to inform you that it is in stock and available to purchase today.
Please feel free to order it.

Q Priority shipping to greece??????????? By Grekos Jan-29/2018 15:25:31: A

Hello Grekos,
There is priority shipping to greece.
Let me know if you need any help.

Q Do you still have the product?? By Giovano Sep-24/2017 21:02:21: A

Hello Giovano,
We are sorry this item out of stock.

Q Is this product still available? By chara Sep-24/2017 18:33:35: A

Hello chara,
We are sorry this item is out of stock.

Q Why don`t you ship to Bosnia and Herzegovina? By Goran Sekulic Aug-26/2017 19:27:41: A

Hello Goran,
We are sorry to inform you that this item is no longer available and has been discontinued.
Hope you can understand.

Q suport greek language? By chris Aug-01/2017 16:54:53: A

Hello chris,
Yes, support.

Q Does it has android 6 update? By Gabriel Jul-24/2017 03:11:21: A

Hello Gabriel,
Note: This smart phone is designed only to work with the current Android/Windows OS installed in it. Any alterations such as upgrades or flashing a newer version will void the warranty.
Let me know if you need any help.

Q hi, in my country i need lte band 1700/2100 MHz y 700 MHz, band 4 and 28, will work this phone? i live in argentina By federico Jul-02/2017 20:27:03: A

Hello federico,
Please check the Network:
2G: GSM 850/900/1800/1900MHz
3G: WCDMA 850/900/1900/2100MHz
4G: FDD-LTE 1800/2100MHz
TDD-LTE B38/B39/B40/B41

Let me know if you need any further assistance.

Q Does it work in Brazil? By lacan Jul-02/2017 17:17:46: A

Hello lacan,
Yes, it can be used in your country.

Q Does this support NFC thank you By Ash Apr-01/2018 08:42:53: A

Hello Ash,
We are sincerely sorry that it does not support NFC.Hope you may understand us.

Q suport greek language? By chris Aug-01/2017 16:54:53: A

Hello chris,
Yes, support.

Q Does it has android 6 update? By Gabriel Jul-24/2017 03:11:21: A

Hello Gabriel,
Note: This smart phone is designed only to work with the current Android/Windows OS installed in it. Any alterations such as upgrades or flashing a newer version will void the warranty.
Let me know if you need any help.

Q hi, in my country i need lte band 1700/2100 MHz y 700 MHz, band 4 and 28, will work this phone? i live in argentina By federico Jul-02/2017 20:27:03: A

Hello federico,
Please check the Network:
2G: GSM 850/900/1800/1900MHz
3G: WCDMA 850/900/1900/2100MHz
4G: FDD-LTE 1800/2100MHz
TDD-LTE B38/B39/B40/B41

Let me know if you need any further assistance.

Q Does it work in Brazil? By lacan Jul-02/2017 17:17:46: A

Hello lacan,
Yes, it can be used in your country.

Q Does it work in Brazil? By lacan Jul-02/2017 17:17:46: A

Hello lacan,
Yes, it can be used in your country.

Q Does it work in Brazil? By lacan Jul-02/2017 17:17:46: A

Hello lacan,
Yes, it can be used in your country.

Q Does it work in Brazil? By lacan Jul-02/2017 17:17:46: A

Hello lacan,
Yes, it can be used in your country.

Q Does it work in Brazil? By lacan Jul-02/2017 17:17:46: A

Hello lacan,
Yes, it can be used in your country.

Q Does it work in Brazil? By lacan Jul-02/2017 17:17:45: A

Hello lacan,
Yes, it can be used in your country.

Q In Stock?? By Rickelmy Feb-11/2018 23:50:49: A

Hello Rickelmy,

This is a popular product, but we are happy to inform you that it is in stock and available to purchase today.
Please feel free to order it.

Q Do you still have the product?? By Giovano Sep-24/2017 21:02:21: A

Hello Giovano,
We are sorry this item out of stock.

Q Is this product still available? By chara Sep-24/2017 18:33:35: A

Hello chara,
We are sorry this item is out of stock.

Q Buying today you send when your my cell phone By William Jun-09/2017 09:53:29: A

Hello William,

Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.

Please refer to our shipping estimations below:
1) Expedited Shipping: 3-7 business days
2) Unregistered Air Mail & Registered Air Mail: 10-40 business days
3) Priority Line: 5-25 business days (Only available for certain countries)

Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

Q tem em stock? By anderson Feb-13/2017 19:54:10: A

Olá anderson,

Obrigado por sua pergunta.
Sim, está em estoque agora, sinta-se à vontade para encomendá-lo.

Q Hi...I'm from morocco..I don't have paypal..what i have to do to buy this phone? thank you... By HICHAM Jun-07/2017 13:33:46: A

Hello HICHAM,

Please note that you can consider other payment methods:

Gearbest accepts the following safe and secure payment methods:
1. Credit card via PayPal
2. Wire transfer
3. Western Union
4. Boleto Bancario via Ebanx

Available payment methods depend on your country. Please add items to your cart and click "Proceed to checkout". Choose your destination country for a list of the available payment methods.

If you would like to pay by wire transfer or Western Union, please contact us for further details.

Q Priority shipping to greece??????????? By Grekos Jan-29/2018 15:25:31: A

Hello Grekos,
There is priority shipping to greece.
Let me know if you need any help.

Q Why don`t you ship to Bosnia and Herzegovina? By Goran Sekulic Aug-26/2017 19:27:41: A

Hello Goran,
We are sorry to inform you that this item is no longer available and has been discontinued.
Hope you can understand.

Q hello i whant too know if its possible send me the item from a warehouse in europe or if its possible send me the item from spain not direccly to portugal thanks By Jose Ferreira Jun-06/2017 11:48:51: A

Hello, Jose
Thank you for the inquiry.
Sorry, we only have stock in our China warehouse. It can not be shipped from the EU warehouse at this time.
Please feel free to contact us if you have additional questions.

Q É seguro que o smartphone venha para o Brasil? By Junior May-30/2017 03:12:48: A

Hello Junior,
Please rest assured that the shipping on Gearbest is safe and convenient.
The shipping time depends on the shipping method selected during the checkout.

We have 3 methods of shipping items to you, please see the estimated delivery times below:
1) Expedited Shipping: 3-7 business days
2) Unregistered Air Mail & Registered Air Mail: 10-40 business days
3) Priority Line: 5-25 business days (Only available for certain countries)

For more information on our shipping methods, please see here: http://www.gearbest.com/about/shipping-methods.html

Q Can you send the package as a gift and just the invoice as a lower value? By Diego Fernandes May-26/2017 01:41:48: A

Hello Diego,

Unfortunately we cannot declare goods at a lower value than what the item is truly worth. We are sorry for this inconvenience.

We regret that we cannot under declare goods due to customs laws or guarantee that our customers will not have to pay import tax. However, we will always strive to ensure that customers do not incur further costs and will always choose the best shipping solution possible for the destination country that the customer has chosen.

Please refer to our shipping and handling terms and conditions, here: http://www.gearbest.com/about/terms-and-conditions.html

If you have any more questions please feel free to contact us.

Q I would like to know, on average, how long the product takes to get to me, an estimate. By thiago andrade May-01/2017 00:35:54: A

Hello thiago,

Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.

Please refer to our shipping estimations below:
1) Expedited Shipping: 3-7 business days
2) Unregistered Air Mail & Registered Air Mail: 10-40 business days
3) Priority Line: 5-25 business days (Only available for certain countries)

Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

Q Hi, I need to buy such a phablet, but I have 3 q`s: 1) on the google play store downloaded gearbest app. there are no updated prices (for this model shows a price of about 750USD); 2) can I have an invoice sticker with maximum 45USD attached on the package? 3) postNL (Netherland Postage) is available for this item (with a positive answer on question 2 fulfilled?) Thank you! By Luca Apr-15/2017 15:41:21: A

Hello Luca,

1.Now the price of this item is 147.99 USD.
2.We regret that we cannot under declare goods due to customs laws or guarantee that our customers will not have to pay import tax.
3.Simply add your products to your cart and select the country of delivery, then the available shipping options and costs will be displayed.

Have a nice day!

Q Sunday (02/04) in the morning, it was written that you were going to send the orders between 5-6 days, when I look today, it is written that I will dispatch 6-7, so on (05/04) it is written that they will dispatch On days 7-8? By Iranildo santos Apr-04/2017 15:16:31: A

Hello Iranildo,

Thank you for your inquiry.
We will ship it in 3 days when you place your order.
So if you order it 3 days ago,we will ship it today.
If you order it today,we will ship it in 3 days after today.
If you order it tomorrow,we will ship it in 3 days after tomorrow.

Q Hello. I want to know if this phone exist in europe wharehouse. thanks By george_apap Mar-15/2017 10:28:22: A

Hello george_apap,

Thank you for your inquiry.
I am sorry no,we only have it in China warehouse.

Q Is this product guaranteed in Brazil? Because I bought the product and it came with a defective battery, it only works if it is connected to the mains, the defect came after 2 days of use. what should I do? By Raynier Nelson Jun-22/2017 16:31:10: A

Hello Raynier
For after sales issue, please go to our Support Center here: http://support.gearbest.com/
For a faster reply, please select the right question type.We kindly ask you to submit one ticket per topic(i.e order).We will reply you within 24 hours except on weekends and public holidays.

Q do i need to pay tax in uk for this zenfone2 By ray Jun-20/2017 21:16:04: A

Hello ray,

If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations.

For more details, please check your local customs website.
See our FAQ's here: http://www.gearbest.com/about/faq.html

Q Hi, I would like to order a phone and to send me in Nederlands. I what to know what are the vamal taxes for this phone? or what other costs i should pay in Nederlands? Thanks By Stefan Jun-14/2017 18:47:40: A

Hello Stefan，
Thanks for your inquiry.
According to our website's policy import taxes are solely customer's responsibility.
Please check this link http://www.gearbest.com/about/faq.html.

For your reference, taxes are charged by their local Customs Office and country regulations that is beyond our control.

Q Hi, Is there any guarantee when buying this phone here? :) On the Asus Website there is a 2 years guarantee, what about here? Thank you! By Loli May-22/2017 16:45:07: A

Hello Loli
Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html

Q how long does the warranty apply By Luis Haroldo May-05/2017 03:50:18: A

Hello Luis

Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html

Q Hello, i am wondering if something goes wrong with the phone i want to order, am i possible to send it to eu warehouse to repair(even if i order it from china)? By Josip Mar-09/2017 21:11:28: A

Hello Josip,
Sorry. We can repair the phone only in China repair center. Thanks for your support.

89 Questions & Answers View All>

Ask a question

Shipping

There are two key factors which will affect the time you receive your items.

1: Item processing time
After receiving your order,we require some time to test the product to ensure its quality.The exact processing time varies depending on the item.The average processing time is 3 working days.but this can also be affected by the item's stock status. For small quantity orders,the processing time is 1-3days while larger quantity orders may require 2-5days.

2

Shipping methods

China Warehouse:
Shipping Type	Country or Region	Arrive within 1-7 Days	Arrive within 8-15 Days	Arrive within 16-30 Days	Arrive within 31-45 Days	Average Time (Days)
Unregistered Air Mail or Registered Air Mail	United States	0.52%	44.87%	49.88%	3.5%	18.13
	Spain, United Kingdom, Italy, Germany, France & Portugal	5.18%	43.44%	48.34%	1.17%	15
	Netherlands, Greece, Poland, Hungary, Slovakia, Czech Republic	2.96%	40.34%	52.54%	3.74%	18.66
	Russia	0%	4.45%	84.41%	11.1%	28
	Japan, Korea	0%	21.30%	68.80%	9.66%	17.75
	Brazil	0%	0%	23.91%	72.09%	38.6
	Turkey	0%	37.75%	59.05%	3.1%	20.33
	Thailand, Singapore & Malaysia	0%	40.39%	56.12%	2.6%	16.2
	Other countries	0.7%	38.79%	47.94%	8.56%	23.57
Priority Line	United States	12.28%	79.05%	7.4%	0.52%	11.75
	Spain, United Kingdom, Italy, Germany, France & Portugal	8.44%	66.56%	23.45%	0.45%	13.55
	Russia	0%	3.48%	75.79%	20.04%	31
	Brazil	2.21%	6%	61.29%	25.46%	30
	Turkey	20.42%	77%	3%	0.08%	10
	Australia	7.67%	86.60%	5.68%	0%	11
	Korea	97.54%	1.57%	0.89%	0%	7
	Japan	95.80%	2.09%	0%	0%	6.84
	Thailand, Singapore & Malaysia	58.96%	41.04%	0%	0%	8.45
	Other countries	22.33%	30.8%	27.62%	17.64%	18.65
Expedited Shipping	ALL countries(EMS)	3.8%	46.8%	26%	15%	14.8
Expedited Shipping	ALL countries(DHL)	65.8%	25.75%	3.86%	0.37%	6.72
GW Warehouse: Typically 3-5 days to the UK, 3-7 days to other European countries.
USA Warehouse:Generally, 3-7 days to a USA address.
ES Warehouse:Generally, 2-5 days to the Spain, 3-7 days to the Portugal.
Shipping from warehouse nearest to shipping address is faster. Additional charges may apply.
Note:This is a general guide and delays maybe caused force majeure, natural disasters, inclement weather, war, public holidays, and factors outside our control.

Payment

Gearbest.com accepts PayPal,Credit Cards,Wire Transfer,Westem Union, YandexMoney,Webmoney,Boleto,OXXO and BKM as secure payment methods.

1: Paypal
The most convenient payment method in the world.

2: Wire transfer
For orders which exceed $1,500,please contact us at support@gearbest.com.
Note: please email us the order number,the amount transferred along with currency type,and the exact date of the wire transfer.

3: Western Union
Please contact us at support@gearbest.com for details.
Note: please email us the following information after you have paid via Westem Union:
· Control Number(10 digits)
· The exact amount sent along with the currency
· Name of sender.
· Address of sender

4: YandexMoney、 Webmoney
With YandexMoney and Webmoney, it is convenient and safe for you to pay via credit card、wallet or cash

5: Boleto
For Brazil customers, we accept Boleto: you only need to fill in the payment information, remember your Boleto Voucher information and pay it within 3 days at any Boleto stores.

6: OXXO
For Mexico customers, we accept OXXO: you can choose OXXO payment on our website, and then remember your OXXO Voucher information and pay it within 3 days at any OXXO stores.

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ASUS ZenFone 2 ( ZE551ML ) 4G Phablet 32GB ROM

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FAQ for ASUS ZenFone 2 ( ZE551ML ) 4G Phablet 32GB ROM

Customer Questions & Answers

Does this support NFC thank you

In Stock??

Priority shipping to greece???????????

Do you still have the product??

Is this product still available?

Why don`t you ship to Bosnia and Herzegovina?

suport greek language?

Does it has android 6 update?

hi, in my country i need lte band 1700/2100 MHz y 700 MHz, band 4 and 28, will work this phone? i live in argentina

Does it work in Brazil?

Does this support NFC thank you

suport greek language?

Does it has android 6 update?

hi, in my country i need lte band 1700/2100 MHz y 700 MHz, band 4 and 28, will work this phone? i live in argentina

Does it work in Brazil?

Does it work in Brazil?

Does it work in Brazil?

Does it work in Brazil?

Does it work in Brazil?

Does it work in Brazil?

In Stock??

Do you still have the product??

Is this product still available?

Buying today you send when your my cell phone

tem em stock?

Hi...I'm from morocco..I don't have paypal..what i have to do to buy this phone? thank you...

Priority shipping to greece???????????

Why don`t you ship to Bosnia and Herzegovina?

hello i whant too know if its possible send me the item from a warehouse in europe or if its possible send me the item from spain not direccly to portugal thanks

É seguro que o smartphone venha para o Brasil?

Can you send the package as a gift and just the invoice as a lower value?

I would like to know, on average, how long the product takes to get to me, an estimate.

Sunday (02/04) in the morning, it was written that you were going to send the orders between 5-6 days, when I look today, it is written that I will dispatch 6-7, so on (05/04) it is written that they will dispatch On days 7-8?

Hello. I want to know if this phone exist in europe wharehouse. thanks

Is this product guaranteed in Brazil? Because I bought the product and it came with a defective battery, it only works if it is connected to the mains, the defect came after 2 days of use. what should I do?

do i need to pay tax in uk for this zenfone2

Hi, I would like to order a phone and to send me in Nederlands. I what to know what are the vamal taxes for this phone? or what other costs i should pay in Nederlands? Thanks

Hi, Is there any guarantee when buying this phone here? :) On the Asus Website there is a 2 years guarantee, what about here? Thank you!

how long does the warranty apply

Hello, i am wondering if something goes wrong with the phone i want to order, am i possible to send it to eu warehouse to repair(even if i order it from china)?

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Shipping methods

Payment

Paypal

Wire transfer

Western Union

YandexMoney、 Webmoney

Boleto

OXXO

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