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Home > > Smart Watches

Customer Questions & AnswersAsk a question

  • All (21)
  • Product information (19)
  • Stock status (1)
  • Payment (0)
  • About shipping (1)
  • Others (0)
  • Q

    how many meters underwater is this watch designed for?

    By William Parnell Jul-30/2017 07:07:14

    A

    Hello William,

    IP rating: IP68.

    Let me know if you need any further assistance.


  • Q

    Dose this watch fully support iOS

    By Coby Jul-18/2017 04:07:21

    A

    Hello Coby,
    Yes, but your item need BT version over 4.0

  • Q

    Why it allways show the same temp and uv?

    By enri Jul-11/2017 10:07:30

    A

    Hello enri
    For after sales issue, please go to our Support Center here: http://support.gearbest.com/
    For a faster reply, please select the right question type.We kindly ask you to submit one ticket per topic(i.e order).We will reply you within 24 hours except on weekends and public holidays.

  • Q

    ola gostaria de saber se tem o idioma portuges brasileiro e se e resisente a agua

    By laizapaulino.lp Jun-23/2017 06:06:40

    A

    Hello laizapaulino.lp,

    It can not support Brazilian language portuges.

    Waterproof: Yes
    IP rating: IP68


    Let me know if you need any further assistance.


  • Q

    How do I reset my factory status? How do I delete the previous user from the clock's bluetooth memory?

    By Dániel Toperczer Apr-30/2017 10:04:49

    A

    Hello Dániel
    For after sales issue, please go to our Support Center here: http://support.gearbest.com/
    For a faster reply, please select the right question type.We kindly ask you to submit one ticket per topic(i.e order).We will reply you within 24 hours except on weekends and public holidays.

  • Q

    How do I reset my factory status? How do I delete the previous user from the clock's bluetooth memory?

    By Dániel Toperczer Apr-30/2017 10:04:07

    A

    Hello Dániel
    For after sales issue, please go to our Support Center here: http://support.gearbest.com/
    For a faster reply, please select the right question type.We kindly ask you to submit one ticket per topic(i.e order).We will reply you within 24 hours except on weekends and public holidays.

  • Q

    Does this watch have an antil-lost function? More precisely, if I leave my CELLPHONE somewhere, will the WATCH alert me with a SOUND? (I apologize for the use of capitals, but these are the keywords in my question, and it is not always understood correctly). Sincerely/Best regards Mads Aggerholm

    By Mads Aggerholm Apr-20/2017 11:04:22

    A

    Hello Mads,
    Np.

    Please check the funtion of the item as below:

    Bluetooth calling: Phone call reminder
    Messaging: Message reminder
    Health tracker: Sleep monitor
    Remote control function: Remote Camera
    Notification: Yes
    Notification type: Facebook,Twitter,Wechat,WhatsApp
    Alert type: Ring
    Other Function: Alarm,Altimeter,Calender,Stopwatch,Thermometer

  • Q

    dear It is possible to dive (scuba) Do you measure the depth of the sea best regards

    By mohamed ghouaami Mar-14/2017 12:03:46

    A

    Hi mohamed,


    Please kindly note it is only life waterproof.

    Have a nice day.

  • Q

    hi is it good for diving. best regards.

    By mohamed ghouaami Mar-14/2017 09:03:26

    A

    Hello mohamed,


    Thank you for your inquiry.

    Yes,it's waterproof,IP rating: IP68.

  • Q

    Hi How to change units to metric in the app ? Thanks for answer.

    By Michail Mar-14/2017 07:03:50

    A

    Hello Michail


    Thank you for your inquiry.

    Download the APP called Fundo Bracelet in the App Store or Google Play, then you can connect it.

    Thank you, Let me know if you need any help.

    Have a nice day!


Prev 1 23Go To: GO

  • Q

    how many meters underwater is this watch designed for?

    By William Parnell Jul-30/2017 07:07:14

    A

    Hello William,

    IP rating: IP68.

    Let me know if you need any further assistance.


  • Q

    Dose this watch fully support iOS

    By Coby Jul-18/2017 04:07:21

    A

    Hello Coby,
    Yes, but your item need BT version over 4.0

  • Q

    Why it allways show the same temp and uv?

    By enri Jul-11/2017 10:07:30

    A

    Hello enri
    For after sales issue, please go to our Support Center here: http://support.gearbest.com/
    For a faster reply, please select the right question type.We kindly ask you to submit one ticket per topic(i.e order).We will reply you within 24 hours except on weekends and public holidays.

  • Q

    ola gostaria de saber se tem o idioma portuges brasileiro e se e resisente a agua

    By laizapaulino.lp Jun-23/2017 06:06:40

    A

    Hello laizapaulino.lp,

    It can not support Brazilian language portuges.

    Waterproof: Yes
    IP rating: IP68


    Let me know if you need any further assistance.


  • Q

    How do I reset my factory status? How do I delete the previous user from the clock's bluetooth memory?

    By Dániel Toperczer Apr-30/2017 10:04:49

    A

    Hello Dániel
    For after sales issue, please go to our Support Center here: http://support.gearbest.com/
    For a faster reply, please select the right question type.We kindly ask you to submit one ticket per topic(i.e order).We will reply you within 24 hours except on weekends and public holidays.

  • Q

    How do I reset my factory status? How do I delete the previous user from the clock's bluetooth memory?

    By Dániel Toperczer Apr-30/2017 10:04:07

    A

    Hello Dániel
    For after sales issue, please go to our Support Center here: http://support.gearbest.com/
    For a faster reply, please select the right question type.We kindly ask you to submit one ticket per topic(i.e order).We will reply you within 24 hours except on weekends and public holidays.

  • Q

    Does this watch have an antil-lost function? More precisely, if I leave my CELLPHONE somewhere, will the WATCH alert me with a SOUND? (I apologize for the use of capitals, but these are the keywords in my question, and it is not always understood correctly). Sincerely/Best regards Mads Aggerholm

    By Mads Aggerholm Apr-20/2017 11:04:22

    A

    Hello Mads,
    Np.

    Please check the funtion of the item as below:

    Bluetooth calling: Phone call reminder
    Messaging: Message reminder
    Health tracker: Sleep monitor
    Remote control function: Remote Camera
    Notification: Yes
    Notification type: Facebook,Twitter,Wechat,WhatsApp
    Alert type: Ring
    Other Function: Alarm,Altimeter,Calender,Stopwatch,Thermometer

  • Q

    dear It is possible to dive (scuba) Do you measure the depth of the sea best regards

    By mohamed ghouaami Mar-14/2017 12:03:46

    A

    Hi mohamed,


    Please kindly note it is only life waterproof.

    Have a nice day.

  • Q

    hi is it good for diving. best regards.

    By mohamed ghouaami Mar-14/2017 09:03:26

    A

    Hello mohamed,


    Thank you for your inquiry.

    Yes,it's waterproof,IP rating: IP68.

  • Q

    Hi How to change units to metric in the app ? Thanks for answer.

    By Michail Mar-14/2017 07:03:50

    A

    Hello Michail


    Thank you for your inquiry.

    Download the APP called Fundo Bracelet in the App Store or Google Play, then you can connect it.

    Thank you, Let me know if you need any help.

    Have a nice day!


Prev 1 2Go To: GO

  • Q

    Hell Language: greek.

    By nasos Feb-23/2017 12:02:56

    A

    Hello nasos,
    Language: English,French,German,Italian,Simplified Chinese,Spanish,Traditional Chinese,Ukrainian

    It doesn't supports Greek.

  • Q

    Hello, I'm asking for delivery to Morocco with Middle East Express is another name for Aramex or it's a different carrier company. Thanks.

    By Mouad Mar-13/2017 08:03:06

    A

    Hello Mouad


    Thank you for your inquiry.

    Middle East Express is a shipping method.

    Thank you, Let me know if you need any help.

    Have a nice day!