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Home > > Tablet PCs

Customer Questions & AnswersAsk a question

  • All (31)
  • Product information (23)
  • Stock status (3)
  • Payment (0)
  • About shipping (3)
  • Others (2)
  • Q

    I just tried to buy one of these and just got an answer that you are out of stock. Whats the deal? you suddenly have more now? Is the product available now or not?

    By Cristian Baeza Sep-05/2017 09:09:09

    A

    Hello Cristian,
    This item in stock now.

  • Q

    Is this the latest version or not? There are two questions on here that contradict the other.

    By Josh Aug-08/2017 08:08:10

    A

    Hello Josh,


    Yes, this is the latest version.

    Thank you for your inquiry.

  • Q

    The keyboard layout looks to be the US QWERTY version - is that the only version (I am in England and our version is different)?

    By John Jul-22/2017 08:07:49

    A

    Hello John,

    Yes, the keyboard is QWERTY layout and it is the only version.

    Thank you for your inquiry.

  • Q

    Hi im just curious how often the item is restocked, its currently showing as out of stock, could i get an estimate of when more may be available?

    By Aaron Jun-27/2017 02:06:51

    A

    Hello Aaron,
    We are sorry this item is out of stock.

  • Q

    It has Bluetooth? Can I connect two controlers to play it on a TV?

    By Léo Jun-03/2017 03:06:37

    A

    Hello Léo,
    Thanks for your inquiry.


    Bluetooth 4.1 Interface Syncs with Compatible Devices
    Wirelessly transfer photos, music and other media between the computer and your Bluetooth-enabled cell phone or MP3 player, or connect Bluetooth wireless accessories

  • Q

    Hello, Can I change processor and RAM? Thank you for answer.

    By John Hosgfingasn Jun-01/2017 10:06:18

    A

    Hello John,
    Thanks for your inquiry.


    Please note that you can't change processor and RAM.
    Any alterations such as upgrades, modding with custom ROM, rooting or flashing the Android device with other firmware will automatically cause the device experience matters as well as void the device's warranty.

  • Q

    Perdón pero quisiera saber si el precio de 358.60 son dolares o euros, y cuanto es la moneda mexicana,y también quisiera por que medios puedo pagarlo y también resivirlo,y el costo de envió, vivo en queretaro

    By martin valiente arellano May-20/2017 01:05:15

    A

    Hello martin,


    The item is 358.60 USD now.

    You can see the shipping costs and delivery time for your order during the checkout.


    Simply add your products to your cart and select the country of delivery, then the available shipping options and costs will be displayed.


    We have 3 methods of delivery, the estimated shipping times are below:

    1) Expedited Shipping: 3-7 business days

    2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

    3) Priority Line: 5-25 business days (Only available for certain countries)


    Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html


  • Q

    Can you download steam and xbox to this mini computer

    By Kuohu May-01/2017 06:05:28

    A

    Hello Kuohu,
    We are sorry this item is out of stock,we can't get any information about this item.

  • Q

    hi if i buy this item from the eu warehouse how long would it take to arrive in the uk ? and would there be any other charges?

    By CHRIS Mar-13/2017 11:03:26

    A

    Hello CHRIS,
    Generally it can be shipped within 3-7 business days after the payment. The exact processing time varies depending on the item.
    Please refer to our shipping estimation below:
    1) Expedited Shipping: 3-7 working days
    2) Unregistered Air Mail & Registered Air Mail:10-40 working days
    3) Priority Line : 5- 25 working days(Only for partial countries)
    Learn more information about shipping from http://www.gearbest.com/about/shipping-methods.html

    Taxes do not come from us if any. Taxes are beyond Gearbest's control and only depend on the delivery country's regulations and policies.
    For more details: http://www.gearbest.com/about/faq.html

  • Q

    Boa tarde Venho por este meio perguntar qual o tempo de entrega na morada para portugal?

    By joao Mar-02/2017 08:03:48

    A

    Hello joao,

    The estimated shipping time for registered shipping is 15-30 business days after we ship it out.

    The estimated shipping time for priority shipping is 7-15 business days after we ship it out.

    The estimated shipping time for expedited shipping is 3-7 business days after we ship it out.


Prev 1 234Go To: GO

  • Q

    Is this the latest version or not? There are two questions on here that contradict the other.

    By Josh Aug-08/2017 08:08:10

    A

    Hello Josh,


    Yes, this is the latest version.

    Thank you for your inquiry.

  • Q

    The keyboard layout looks to be the US QWERTY version - is that the only version (I am in England and our version is different)?

    By John Jul-22/2017 08:07:49

    A

    Hello John,

    Yes, the keyboard is QWERTY layout and it is the only version.

    Thank you for your inquiry.

  • Q

    It has Bluetooth? Can I connect two controlers to play it on a TV?

    By Léo Jun-03/2017 03:06:37

    A

    Hello Léo,
    Thanks for your inquiry.


    Bluetooth 4.1 Interface Syncs with Compatible Devices
    Wirelessly transfer photos, music and other media between the computer and your Bluetooth-enabled cell phone or MP3 player, or connect Bluetooth wireless accessories

  • Q

    Hello, Can I change processor and RAM? Thank you for answer.

    By John Hosgfingasn Jun-01/2017 10:06:18

    A

    Hello John,
    Thanks for your inquiry.


    Please note that you can't change processor and RAM.
    Any alterations such as upgrades, modding with custom ROM, rooting or flashing the Android device with other firmware will automatically cause the device experience matters as well as void the device's warranty.

  • Q

    Perdón pero quisiera saber si el precio de 358.60 son dolares o euros, y cuanto es la moneda mexicana,y también quisiera por que medios puedo pagarlo y también resivirlo,y el costo de envió, vivo en queretaro

    By martin valiente arellano May-20/2017 01:05:15

    A

    Hello martin,


    The item is 358.60 USD now.

    You can see the shipping costs and delivery time for your order during the checkout.


    Simply add your products to your cart and select the country of delivery, then the available shipping options and costs will be displayed.


    We have 3 methods of delivery, the estimated shipping times are below:

    1) Expedited Shipping: 3-7 business days

    2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

    3) Priority Line: 5-25 business days (Only available for certain countries)


    Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html


  • Q

    Can you download steam and xbox to this mini computer

    By Kuohu May-01/2017 06:05:28

    A

    Hello Kuohu,
    We are sorry this item is out of stock,we can't get any information about this item.

  • Q

    Boa tarde Venho por este meio perguntar qual o tempo de entrega na morada para portugal?

    By joao Mar-02/2017 08:03:48

    A

    Hello joao,

    The estimated shipping time for registered shipping is 15-30 business days after we ship it out.

    The estimated shipping time for priority shipping is 7-15 business days after we ship it out.

    The estimated shipping time for expedited shipping is 3-7 business days after we ship it out.


  • Q

    Does it have both Android and Windows 10 Operating systems?

    By A. Martinez Feb-23/2017 09:02:17

    A

    Hello A.,
    OS: Windows 10

  • Q

    does it come with a US plug

    By neil makadia Feb-23/2017 08:02:55

    A

    Hello neil,
    Tablet PC: 1
    Charger: 1

    There is no Us plug.

  • Q

    Is it possible to personalize this product and order it with any of the following? * 8GB RAM * 128GB of storage / 256GB of storage * Full HD screen

    By Mickael Feb-14/2017 03:02:10

    A

    Hello Mickael


    Thank you for your inquiry.

    No, it can not be personalized.

    Thank you, Let me know if you need any help.

    Have a nice day!


Prev 1 23Go To: GO

  • Q

    I just tried to buy one of these and just got an answer that you are out of stock. Whats the deal? you suddenly have more now? Is the product available now or not?

    By Cristian Baeza Sep-05/2017 09:09:09

    A

    Hello Cristian,
    This item in stock now.

  • Q

    Hi im just curious how often the item is restocked, its currently showing as out of stock, could i get an estimate of when more may be available?

    By Aaron Jun-27/2017 02:06:51

    A

    Hello Aaron,
    We are sorry this item is out of stock.

  • Q

    Is this in stock currently. The last time i tried to order, this was back-ordered, is this ACTUALLY in stock at this moment in time or is the "21 pc left" another lie?.

    By Sulayman Jan-21/2017 05:01:44

    A

    Hello Sulayman,
    It is in stock, you can order it now.

  • Q

    hi if i buy this item from the eu warehouse how long would it take to arrive in the uk ? and would there be any other charges?

    By CHRIS Mar-13/2017 11:03:26

    A

    Hello CHRIS,
    Generally it can be shipped within 3-7 business days after the payment. The exact processing time varies depending on the item.
    Please refer to our shipping estimation below:
    1) Expedited Shipping: 3-7 working days
    2) Unregistered Air Mail & Registered Air Mail:10-40 working days
    3) Priority Line : 5- 25 working days(Only for partial countries)
    Learn more information about shipping from http://www.gearbest.com/about/shipping-methods.html

    Taxes do not come from us if any. Taxes are beyond Gearbest's control and only depend on the delivery country's regulations and policies.
    For more details: http://www.gearbest.com/about/faq.html

  • Q

    Hello! If i buy a GPD Win with DHL shipping to France how much i will have to pay tax fees in euros please ?

    By Julien AMOROS Mar-02/2017 07:03:09

    A

    Hello Julien
    Taxes do not come from us if any. Taxes are beyond Gearbest's control and only depend on the delivery country's regulations and policies.
    For more details: http://www.gearbest.com/about/faq.html

  • Q

    Hi, is it possible to have this posted unregistered or would this have to be another postage option because of the high value? Thanks.

    By Matt Feb-23/2017 10:02:50

    A

    Hello Matt,
    The shipping method depends on the item and destination, when you check out, you will see the options for shipping method..

  • Q

    Hello, if I order your product, will I avoid VAT and custom taxes for EU /Bulgaria/ ?

    By Krun QY Feb-04/2017 12:02:20

    A

    Hello Krun,


    Sorry. We have no control over these regulations and potential import duties. However, Taxes totally depends on the local customs policy. The customer is solely responsible for customs tax and any other customs-related charges if exists.

    Thanks for your inquiry.

  • Q

    Olá eu gostaria de saber em quanto tempo o produto chega em minha residencia ( eu moro no brasil )

    By Thiago Jan-13/2017 04:01:30

    A

    Hello Thiago,

    The estimated shipping time for registered shipping is 15-30 business days after we ship it out.

    The estimated shipping time for priority shipping is 7-15 business days after we ship it out.

    The estimated shipping time for expedited shipping is 3-7 business days after we ship it out.