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UMIDIGI Z Pro 4G Phablet

- BLACK 208674601

Android 6.0 Helio X27 13.0MP Dual Rear Cameras

Brand: UMIDIGI 4.76 146 Customer Reviews | 55 answered questions

Price: 236.08

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Ship between: Jan 28 - Jan 31, Estimated Shipping Time: business days
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Tips:
Unlocked for Worldwide use. Please ensure local area network is compatible. click here for Network Frequency of your country. Please check with your carrier/provider before purchasing this item.

UMIDIGI Z Pro 4G Phablet Android 6.0 5.5 inch Helio X27 Deca Core 2.6GHz 4GB RAM 32GB ROM 13.0MP Dual Rear Cameras Fingerprint Scanner
Main Features:
Display: 5.5 inch 2.5D Arc FHD screen
CPU: Helio X27 Deca Core 2.6GHz
System: Pure Android 6.0 ( OS can be upgraded to Android 7.0 by OTA )
RAM + ROM:4GB RAM+32GB ROM
Max Storage Expansion:256GB
Camera:back camera 13.0MP + 13.0MP with AF and flashlight + front camera 13.0MP
Bluetooth:4.1
Navigation: GPS, Glonass
Sensor: Accelerometer, Ambient Light Sensor, E-Compass, Gravity Sensor, Gyroscope, Hall Sensor, Proximity Sensor
SIM Card: dual SIM dual standby, nano SIM + nano SIM
Network:
2G: GSM 850/900/1800/1900MHz ( B2/B3/B5/B8 )
3G: WCDMA 900/2100MHz ( B1/B8 )
4G: FDD-LTE 800/1800/2100/2600 ( B1/B3/B7/B20 )

Specification:

Basic Information Brand: UMIDIGI Type: 4G Phablet OS: Android 6.0 Service Provider: Unlocked Language: Multi language as screenshot SIM Card Slot: Dual SIM,Dual Standby SIM Card Type: Dual Nano SIM	Hardware CPU: Helio X27 Cores: 2.6GHz,Deca Core GPU: Mali T880 RAM: 4GB RAM ROM: 32GB External Memory: TF card up to 256GB
Network Wireless Connectivity: 2.4GHz/5GHz WiFi,3G,4G,Bluetooth,GPS,GSM,LTE Network type: GSM+WCDMA+FDD-LTE 2G: GSM 850/900/1800/1900MHz 3G: WCDMA 900/2100MHz 4G: FDD-LTE 800/1800/2100/2600MHz	Display Screen type: 2.5D Arc Screen,Capacitive Screen size: 5.5 inch Screen resolution: 1920 x 1080 (FHD)
Camera Camera type: Triple cameras Back-camera: Dual 13.0MP with flash light and AF Front camera: 13.0MP Video recording: Yes Touch Focus: Yes Auto Focus: Yes Flashlight: Yes	Media Formats Picture format: BMP,GIF,JPEG,PNG Music format: AMR,MP3,WAV Video format: 3GP,MPEG4 E-book format: TXT Games: Android APK
Other Features I/O Interface: 2 x Nano SIM Slot,3.5mm Audio Out Port,Micophone,Speaker,TF/Micro SD Card Slot,Type-C Bluetooth Version: V4.1 Sensor: Accelerometer,Ambient Light Sensor,E-Compass,Gravity Sensor,Gyroscope,Hall Sensor,Proximity Sensor Notification LED: Yes Additional Features: 3G,4G,Alarm,Bluetooth,Browser,Calculator,Calendar,Fingerprint recognition,Fingerprint Unlocking,FM,GPS,MP3,MP4,People,Wi-Fi	Battery Battery Capacity (mAh): 3780mAh Built-in Battery Volatge: 4.35V
Package Contents Cell Phone: 1 Power Adapter: 1 USB Cable: 1 English Manual : 1 SIM Needle: 1	Dimensions and Weight Product size: 15.44 x 7.67 x 0.87 cm / 6.08 x 3.02 x 0.34 inches Package size: 17.60 x 18.00 x 5.30 cm / 6.93 x 7.09 x 2.09 inches Product weight: 0.1758 kg Package weight: 0.4832 kg

UMIDIGI Z Pro 4G Phablet Android 6.0 5.5 inch Helio X27 Deca Core 2.6GHz 4GB RAM 32GB ROM 13.0MP Dual Rear Cameras Fingerprint Scanner- Black

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Customer Reviews

4.76 out of 5

5 Star 113
4 Star 31
3 Star 2
2 Star 0
1 Star 0

See all 146 reviews Write a Review

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Yo

Yes (0)

Guapísimo

El móvil en sí es tremendo para lo poco que cuesta. Por desgracia a mí me ha durado poco menos de un año debido a que no le encontré una funda, pero bueno, culpa mía.
Las dos cámaras funcionan perfectamente y en general el móvil va muy fluido. La pantalla es una pasada, lo más grande posible pero sigue cabiéndote en una mano de tamaño medio sin problema.
Las pegas que puedo encontrarle serían por un lado que unos pocos juegos no son compatibles con él y los desarrolladores no se molestan en arreglarlo por ser un modelo minoritario, y la puta barra de google en la pantalla principal que no puede quitarse sin meterte en movidas muy hacker. (No, no es un widget normal, ni tampoco se puede seleccionar otra pantalla como la principal),

En general es uno de los mejores móviles para su rango de precio, recomendadísimo.

Dec 26,2018
waylinator

Yes (0)

Bon téléphone qualité/prix

Bon téléphone pour le prix , je l'ai payé 153€ donc rien à dire.
Niveau performance RAS je fais un score de 94000 sur Antutu.
Téléphone super fluide, je n'ai pas constaté de ralentissement pour le moment .
Mise à jour à la sortie de la boite en 7.1.1 .
J'avais peur de l'autonomie mais pour mon utilisation il me tient largement la journée donc ca me va .
En gros 1H de jeux, quelques appels ainsi que reseau sociaux plusieurs fois dans la journée et musique, après une journée de 9h de travail il me reste généralement 30 à 40% de batterie donc ca me va .
Bref pour le moment rien a dire même si je pense que Umidigi devrais revoir un peu sa copie sur la gestion de la batterie car il devrait tenir un peu plus que ca . Mais rien de catastrophique non plus .

Suggestion

Pas grand choses pour le moment à part "l'autonomie" qui pourrait être améliorée légerement .
Pour rappel je tiens quand meme largement la journée avec . Mais pour quelqu'un gréffé constemment à son téléphone vaut mieux partir sur autre chose ou investir dans une batterie externe .

Dec 23,2017
A.H

Yes (0)

Umidigi Z pro en force !

J'ai adoré ce téléphone ! Oui, car je l'ai vendu 2 semaines plus tard pour léger problème de connexion réseau. Souvent le 4G décroché pour passer en 3G mais des-fois celui çi avait du mal à recevoir un signal. J'ai été très déçu, parce que ce téléphone au prix de 170 euros y a pas mieux !
Sinon...C'était mon premier Umidigi et honnêtement quel plaisir niveau fonctionnement général et qualité !
Photo, son, rendu de l'image, performances au top. Il dispose du système Android 7.1.1 "Nougat" et il va surement profiter de la version Android Oréo 8, mais y a toujours pas de certitude la dessus. Etant donné qu'il s'agit d'un modèle phare de la marque il y a de grande chance.

Suggestion

Le 4G, connexion réseau un peu défaillante. la réception du signal et la réponse/ fixation au satellite/GPS est laborieuse.

Mar 09,2018
José

Yes (0)

Sousa

Excelent specs, they are definitely there. Very good components are used all around making it enough to tackle any challenge, even having a pretty good audio jack, which is not common. The biggest pro/con though is the software. After 7.1.1 this phone became amazing, most bugs are gone, everything is better than ever, competing with phones over twice it's price. But there is a problem with these updates (cons part now).

Suggestion

I couldn't do an automatic update, so I had to search in the UMIDIGI community forum in order to manually update it. It's a bit more work, but as long as they continue to optimize I can live with it.

Aug 08,2017
Umidigi Z Pro

Yes (0)

Umidigi Z Pro

Regarding the phone, after a week of use I am very satisfied with this phone. The battery life is very acceptable for "normal" use of a phone. I am in France and I have an Orange / SOSH package. Everything works well except sending MMS. I'm going to look for a way to modify the Android system (ROOT, FS ext4 or exFat mount). Photo side, it seems very correct. By cons mode "Bokeh" is not very good. Or I do not know how to use it.

Suggestion

Nothing.

Mar 31,2018
vincenzo
Yes (0)

z pro

il device, chiaramente, non può essere confrontato con Samsung s8 e iphone, però fa il suo lavoro onestamente. Se uno vuole di più deve spendere molto di più, 800 - 900 € non sono giustificabili, in quanto di quella cifra a conti fatti al Massimo ne utiliziamo al Massimo 200 €.
ottimo schermo, veloce, le foto vengono bene, ( in ogni caso se voglio fare davvero belle foto utilizzo una fotocamera)
con la 3 prende bene, l'audio è buono

Suggestion

android 6,
Dec 15,2017
sg
Yes (0)

Gute Qualität und Funktion

Das Handy ist SEHR gut verarbeitet und die Kamera topt wirklich ALLES! Auch die Metalbox ist schon edel im Vergleich zu den Pappschachteln von Samsung und co. Das System ist frei von irgendwelchen Chinaapps und es ist sehr leich zu rooten. Das Handy ist schnell und reagiert auch sehr gut! Ansonsten gibt es ein Mal im Monat einen Software Update vom Hersteller, was zeigt, daß er sich um die Benutzer kümmert. Mehr kann man nicht erwarten.

Suggestion

Schade, daß man sich entweder für eine zweite Sim Karte oder microSD entscheiden muß. Das ist ein Minuspunkt.
May 01,2017
Marco
Yes (1)

UMIDIGI Z Pro

very good fast phone value for money.good fingerprint scanner and cam.Adequate battery
great screen, very fast, good battery (about 48hrs without charging, wifi+bt on, some calls, sms, fb),nice box, i recommend

Suggestion

none
Feb 23,2018
JT
Yes (6)

Good phone

Got one today. As I already own UMI Super, I knew that overall quality is very good. Z Pro I wanted because of the camera. Test shots are keeping my hopes high.

Very good build quality.
Beautiful phone.

Suggestion

No screen protector or bumper.
Mar 30,2017
Giorgos
Yes (1)

best value for money

Great smartphone.
Good built quality(Metal not plastic)
Very fast(Internet browsing and games)
Very good dual camera.
10cores
With the original umi flip case is unique combination.

Suggestion

I would like to see it in other colours too.
Hard to find a screen protector that fits perfectly(2.5D screen)
Apr 26,2017

FAQ for UMIDIGI Z Pro 4G Phablet

How long the standby time of UMIDIGI Z Pro?

13 - 15 days.
Does UMIDIGI Z Pro support OTG?

Yes, it does.
Will it come with CE certificate?

There are CE logos on the phone and adaptor.
Will this phone work in my country?

For details, please refer to the post about country-based mobile phone network frequency bands coverage guide:
Country-based mobile phone network frequency bands coverage guide and the checking method: 4 steps to know whether a phone will work in your country
What is the IMEI number of this device?

We cannot provide IMEI (international mobile equipment identity) numbers because each cell phone will be given a unique set of numbers after its assembly, We can't open the packaging.

Related post about finding Xiaomi smartphone IMEI:
How to find the IMEI number of Xiaomi smartphone
Why do 16GB phones only have 12GB storage available?

Related post: Why do 16GB phones only have 12GB storage available
Why I cannot hear any sound when making or receiving a call?

1. Make sure the protective film has been removed completely;

2. Try to turn up the volume of the handset;

3. Try to change mobile signal in your area might be poor;

4. If you cannot hear the voice of the receiver, it might be the problem of the receiver's phone or signal.
How to use smartphone as a mouse, touchpad or keyboard?

Please refer to the post below: Use your smartphone as a mouse, touchpad or keyboard
What is the SAR value of the phone?

We have listed the SAR value of some cell phones, you can refer to it:
How to use IMEI number to track your lost Android phone?

Please visit our blog for more details: How to use IMEI number to track your lost Android phone
How to revive any dead phone battery?

There are four ways to revive dead phone battery, refer to post: 4 secret ways to revive any dead phone battery
How to fix unresponsive touch screen on Android phone?

You will find answer here: How to fix unresponsive touch screen on Android phone
How to to remove phone scratches?

Please visit our blog: Insider's Guide | 7 easy ways to remove phone scratches
How to unlock an Android phone if i forgot the password?

You will find answer here: How to unlock an Android phone if you forgot the password
Can this item be shipped to my country?

We can deliver orders to most countries. For a detailed explanation of each shipping method, destination and approximate delivery time, please check our website:

GearBest shipping methods

20 things you need to know when shopping on GearBest

Short guide on tracking fees and shipping insurance on GearBest

GearBest shipping memo: save money on delivery by choosing the best option
View More

Customer Questions & Answers

All(55)
Product Information(34)
Stock Status(4)
Payment(2)
About Shipping(10)
Others(5)

Q Product weight: 0.1758 kg ??? really? are you sure? By emiX May-16/2018 15:08:30: A

Product weight: 0.1758 kg yes

Q Hi does this phone have google play. By Martin May-09/2018 06:18:12: A

Hello Martin,
It doesn't have google play store.

Q What is the SKU number? By :D Apr-12/2018 15:41:41: A

Hello :D,
You may check it in the title UMIDIGI Z Pro 4G Phablet - BLACK 208674601.The SKU number is 208674601.Hope you may understand us.

Q Hello, When will be update for OREO ? Thanks By Tarik Mar-19/2018 10:42:43: A

Hello Tarik,
System: Pure Android 6.0 ( OS can be upgraded to Android 7.0 by OTA )
Check out our brand new products here : http://www.gearbest.com/new-products/
Grab our best deals here : http://www.gearbest.com/gadget-deals.html

Q Hi, the G-W-5 warehouse is in Europe? The item will be send from a Europian country? Which one? Thank you. By Dionysis Feb-15/2018 07:09:42: A

Hello Dionysis，
Yes, it is in a Europian country. We will arrange it from Czech Republic.

Q hi does it come with google play and can it work with uk sim thanls By Hasan Jan-25/2018 22:55:38: A

Hello Hasan,

Network:
2G: GSM 850/900/1800/1900MHz ( B2/B3/B5/B8 )
3G: WCDMA 900/2100MHz ( B1/B8 )
4G: FDD-LTE 800/1800/2100/2600 ( B1/B3/B7/B20 ).
It does not come with google play.
Let me know if you need any further assistance.

Q How long will it take to come to Greece and I would like it to be a little awkward By mpextsis Dec-18/2017 19:57:42: A

Hello mpextsis,

Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.

Please refer to our shipping estimations below:
1) Expedited Shipping: 3-7 business days
2) Unregistered Air Mail & Registered Air Mail: 10-40 business days
3) Priority Line: 5-25 business days (Only available for certain countries)

Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

Q THE MOBILE IS AVAILABLE By mpextsis Dec-17/2017 18:55:53: A

Hello mpextsis,

This is a popular product, but we are happy to inform you that it is in stock and available to purchase today.
Please feel free to order it.

Q Hello, does it have a P2 plug for phones or only tipeC ?! Thanks By Gustavo Yuri Bortoluci Nov-07/2017 03:41:06: A

Hello Gustavo,

It just have Type-C.

Let me know if you need any further assistance.

Q hello this phone is compatible and usable for 4G in france frequency LTE 500/1800/2100/2600 thanks By domi Oct-13/2017 06:04:21: A

Hello domi,
It is just compatible with belowNetwork:
2G: GSM 850/900/1800/1900MHz ( B2/B3/B5/B8 )
3G: WCDMA 900/2100MHz ( B1/B8 )
4G: FDD-LTE 800/1800/2100/2600 ( B1/B3/B7/B20 ).

Let me know if you need any further assistance.

Q Product weight: 0.1758 kg ??? really? are you sure? By emiX May-16/2018 15:08:30: A

Product weight: 0.1758 kg yes

Q Hi does this phone have google play. By Martin May-09/2018 06:18:12: A

Hello Martin,
It doesn't have google play store.

Q What is the SKU number? By :D Apr-12/2018 15:41:41: A

Hello :D,
You may check it in the title UMIDIGI Z Pro 4G Phablet - BLACK 208674601.The SKU number is 208674601.Hope you may understand us.

Q Hello, When will be update for OREO ? Thanks By Tarik Mar-19/2018 10:42:43: A

Hello Tarik,
System: Pure Android 6.0 ( OS can be upgraded to Android 7.0 by OTA )
Check out our brand new products here : http://www.gearbest.com/new-products/
Grab our best deals here : http://www.gearbest.com/gadget-deals.html

Q hi does it come with google play and can it work with uk sim thanls By Hasan Jan-25/2018 22:55:38: A

Hello Hasan,

Network:
2G: GSM 850/900/1800/1900MHz ( B2/B3/B5/B8 )
3G: WCDMA 900/2100MHz ( B1/B8 )
4G: FDD-LTE 800/1800/2100/2600 ( B1/B3/B7/B20 ).
It does not come with google play.
Let me know if you need any further assistance.

Q How long will it take to come to Greece and I would like it to be a little awkward By mpextsis Dec-18/2017 19:57:42: A

Hello mpextsis,

Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.

Please refer to our shipping estimations below:
1) Expedited Shipping: 3-7 business days
2) Unregistered Air Mail & Registered Air Mail: 10-40 business days
3) Priority Line: 5-25 business days (Only available for certain countries)

Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

Q THE MOBILE IS AVAILABLE By mpextsis Dec-17/2017 18:55:53: A

Hello mpextsis,

This is a popular product, but we are happy to inform you that it is in stock and available to purchase today.
Please feel free to order it.

Q Hello, does it have a P2 plug for phones or only tipeC ?! Thanks By Gustavo Yuri Bortoluci Nov-07/2017 03:41:06: A

Hello Gustavo,

It just have Type-C.

Let me know if you need any further assistance.

Q hello this phone is compatible and usable for 4G in france frequency LTE 500/1800/2100/2600 thanks By domi Oct-13/2017 06:04:21: A

Hello domi,
It is just compatible with belowNetwork:
2G: GSM 850/900/1800/1900MHz ( B2/B3/B5/B8 )
3G: WCDMA 900/2100MHz ( B1/B8 )
4G: FDD-LTE 800/1800/2100/2600 ( B1/B3/B7/B20 ).

Let me know if you need any further assistance.

Q gorilla glass? By pradeep Sep-03/2017 06:02:29: A

Hello pradeep,
Thank you for your inquiry.
It is drogontrail glass.
Let me know if you need any help.

Q When it will be avaliable the UMIDIGI Z Pro in a EU wharehouse? By Paulo resende Apr-06/2017 11:09:09: A

Hello Paulo,

Thank you for your inquiry.
Sorry we only have it in China warehouse now,we can not guarantee if it will be in stock in EU warehouse or not.

Q Only on april 19? By Telmo Duarte Apr-05/2017 08:14:51: A

Hello Telmo,
This item usually can be sent out within 5-10 business days after payment.
Please feel free to order now.

Q Once the parts that are in stock are finished? When will there be more? By Iván Ocampo Apr-04/2017 22:49:00: A

Hello Iván,

Thank you for your inquiry.
Yes,it's in stock now,please feel free to order it.

Q Hello im from czech republic if i order this phone today when will i have it ? By Marek Mar-19/2017 10:56:13: A

Hello Marek,
After you pay it, we will take 3-5 business days to process it.
The we will ship it out.
The estimated shipping time for registered shipping is 15-30 business days after we ship it out.
The estimated shipping time for priority shipping is 7-15 business days after we ship it out.
The estimated shipping time for expedited shipping is 3-7 business days after we ship it out.

Q Im ok with the price , it is the cheapest ! (and i intend to buy it) But i need to know if you can declare it as it was bought under 22 € ? By eno dulellari Mar-20/2017 17:42:42: A

Hello eno,
We are sorry, however, due to customs regulations we cannot declare a lower value on the invoice or declare the item as a gift.
Please see our FAQ's about tax here: http://www.gearbest.com/about/faq.html
Kindly also see our terms and conditions here: http://www.gearbest.com/about/terms-and-conditions.html

Q Hello there i have a question about sales here, when the sale end how much will this phone cost? And is possible to change the price on bill because we dont want to pay the duty and fees if its more than 150 euro or something like that By Nick Mar-13/2017 15:45:19: A

Hello Nick,

Promo ends in: 3 days
The products are sold as described.
Please feel free to order anytime.

Q Hi, the G-W-5 warehouse is in Europe? The item will be send from a Europian country? Which one? Thank you. By Dionysis Feb-15/2018 07:09:42: A

Hello Dionysis，
Yes, it is in a Europian country. We will arrange it from Czech Republic.

Q День добрый! Получил уведомление 03-05-08 №711 от 29.05.2017 по отправлению RS806962940NL об отсутствии вложения, так как посылка была вскрыта на каком то промежутке. Что делать и как быть? Плохо что на Вашем сайте не возможно прикрепить к такому письму фотографию. By Алексей Анатольевич Jun-02/2017 06:37:56: A

Hello Алексей
For after sales issue, please go to our Support Center here: http://support.gearbest.com/
For a faster reply, please select the right question type.We kindly ask you to submit one ticket per topic(i.e order).We will reply you within 24 hours except on weekends and public holidays.

Q is it possible to be shipped in QATAR? if yes, how many days? By Jonas Apr-27/2017 19:08:19: A

Dear Jonas,
Total Delivery Time = Processing Time + Shipping Time
We will need approximately 3-5 business days to arrange shipment of your order.

The exact shipping time depends on the shipping method you choose.
1) Flat Rate Shipping: Between 10-25 business days to ship to the destination, by post office.
2) Standard Shipping: Between 7-15 business days to be delivered, by EMS.
3) Expedited Shipping: Around 3-7 business days to arrive, by DHL/FEDEX/IB.

Please note that the above shipping times are for guidance only.

Q How long to deliver to Singapore . and how do i get phone update....? By gelim Apr-25/2017 05:57:04: A

Hello gelim,

The shipping time depends on the shipping method selected during the checkout.

We have 3 methods of shipping items to you, please see the estimated delivery times below:
1) Expedited Shipping: 3-7 business days
2) Unregistered Air Mail & Registered Air Mail: 10-40 business days
3) Priority Line: 5-25 business days (Only available for certain countries)

For more information on our shipping methods, please see here: http://www.gearbest.com/about/shipping-methods.html

Q Is that possible send the item from another warehouse in europe to avoid custoums?? By JT Apr-04/2017 23:25:18: A

Hello JT,

Thank you for your inquiry.
Sorry no,we only have it in China warehouse.

Q Hello, What is the expected shipping time from HK2 to Portugal? By Abel Apr-01/2017 09:32:39: A

Hello Abel,
Generally it can be shipped within 3-7 business days after the payment. The exact processing time varies depending on the item.
Please refer to our shipping estimation below:
1) Expedited Shipping: 3-7 working days
2) Unregistered Air Mail & Registered Air Mail:10-40 working days
3) Priority Line : 5- 25 working days(Only for partial countries)
Learn more information about shipping from http://www.gearbest.com/about/shipping-methods.html

Q Is there going to be a germany Express shipping option? By Bronson Mar-30/2017 14:47:49: A

Hello Bronson,
The shipping method depends on the item and destination country, when you check out, you will see the options for shipping methods.

Q shippig period is too much.do u have any express delivery to Russian Federation? By birol Mar-21/2017 10:22:05: A

Hello birol,

Thank you for your inquiry.
I am sorry we can only ship it to Russian Federation with Flat rate shipping.

Q how i can get the Priority Line/Germany Express option ? thx By Andre r Mar-14/2017 17:30:27: A

Hello Andre
Shipping time depends on the shipping method selected in the check-out. Please consider these estimations as a reference:
1) Expedited Shipping: 3-7 working days
2) Unregistered Air Mail & Registered Air Mail:10-40 working days
3) Priority Line : 5- 25 working days(Only for partial countries)
Learn more information about shipping from http://www.gearbest.com/about/shipping-methods.html

Q Gostaria de saber se consigo efetuar a compra e mandar entregar em um endereço ai da China mesmo???? By rodrigo Mar-14/2017 15:18:38: A

Hello Neto,
It supports Portuguese

Q does support LTE B4 ? By mentor Aug-10/2017 20:40:08: A

Hello mentor,
Sorry it can not support LTE B4.

Let me know if you need any further assistance.

Q I'm still considering whether I should buy online instead of going to a store. My main concern is about warranty. How long is the warranty (1 or 2 years?), what does it cover and, in case of a warranty claim, how will it be processed (will the phone be picked up at my address? Should I ship it somewhere? How long will the repair take?). Thank you! By Paiva May-18/2017 07:43:49: A

Hello Paiva
Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html

Q Se eu comprar esse aparelho, tem como pedir pra vir junto película protetora e capinha? By Emerson nogueira May-06/2017 23:31:03: A

Hello Emerson,
Thanks for your inquiry.
We have checked itf or you, there is no protective film and dust cap come with the item.

Q Will it work in Canada (Voice and LTE)? My network provider is Rogers. By Ehud Apr-28/2017 15:23:33: A

Hello Ehud,

The phone can work in Canada with Rogers(2G/3G/4G).

Q as i understood it comes without a screen protector and cover, so is it possible to order them and be shipped all together, and if there is any handset for this model also and if not is it possible to order and then to make all in one parcel! By Ahmed Mar-29/2017 20:41:14: A

Hello Ahmed,

Thank you for your inquiry.
Sorry it doens't come with the screen protector and cover.
Yes,you can order them and place them in one order,then we will ship them all together.

55 Questions & Answers View All>

Ask a question

Shipping

There are two key factors which will affect the time you receive your items.

1: Item processing time
After receiving your order,we require some time to test the product to ensure its quality.The exact processing time varies depending on the item.The average processing time is 3 working days.but this can also be affected by the item's stock status. For small quantity orders,the processing time is 1-3days while larger quantity orders may require 2-5days.

2

Shipping methods

China Warehouse:
Shipping Type	Country or Region	Arrive within 1-7 Days	Arrive within 8-15 Days	Arrive within 16-30 Days	Arrive within 31-45 Days	Average Time (Days)
Unregistered Air Mail or Registered Air Mail	United States	0.52%	44.87%	49.88%	3.5%	18.13
	Spain, United Kingdom, Italy, Germany, France & Portugal	5.18%	43.44%	48.34%	1.17%	15
	Netherlands, Greece, Poland, Hungary, Slovakia, Czech Republic	2.96%	40.34%	52.54%	3.74%	18.66
	Russia	0%	4.45%	84.41%	11.1%	28
	Japan, Korea	0%	21.30%	68.80%	9.66%	17.75
	Brazil	0%	0%	23.91%	72.09%	38.6
	Turkey	0%	37.75%	59.05%	3.1%	20.33
	Thailand, Singapore & Malaysia	0%	40.39%	56.12%	2.6%	16.2
	Other countries	0.7%	38.79%	47.94%	8.56%	23.57
Priority Line	United States	12.28%	79.05%	7.4%	0.52%	11.75
	Spain, United Kingdom, Italy, Germany, France & Portugal	8.44%	66.56%	23.45%	0.45%	13.55
	Russia	0%	3.48%	75.79%	20.04%	31
	Brazil	2.21%	6%	61.29%	25.46%	30
	Turkey	20.42%	77%	3%	0.08%	10
	Australia	7.67%	86.60%	5.68%	0%	11
	Korea	97.54%	1.57%	0.89%	0%	7
	Japan	95.80%	2.09%	0%	0%	6.84
	Thailand, Singapore & Malaysia	58.96%	41.04%	0%	0%	8.45
	Other countries	22.33%	30.8%	27.62%	17.64%	18.65
Expedited Shipping	ALL countries(EMS)	3.8%	46.8%	26%	15%	14.8
Expedited Shipping	ALL countries(DHL)	65.8%	25.75%	3.86%	0.37%	6.72
GW Warehouse: Typically 3-5 days to the UK, 3-7 days to other European countries.
USA Warehouse:Generally, 3-7 days to a USA address.
ES Warehouse:Generally, 2-5 days to the Spain, 3-7 days to the Portugal.
Shipping from warehouse nearest to shipping address is faster. Additional charges may apply.
Note:This is a general guide and delays maybe caused force majeure, natural disasters, inclement weather, war, public holidays, and factors outside our control.

Payment

Gearbest.com accepts PayPal,Credit Cards,Wire Transfer,Westem Union, YandexMoney,Webmoney,Boleto,OXXO and BKM as secure payment methods.

1: Paypal
The most convenient payment method in the world.

2: Wire transfer
For orders which exceed $1,500,please contact us at support@gearbest.com.
Note: please email us the order number,the amount transferred along with currency type,and the exact date of the wire transfer.

3: Western Union
Please contact us at support@gearbest.com for details.
Note: please email us the following information after you have paid via Westem Union:
· Control Number(10 digits)
· The exact amount sent along with the currency
· Name of sender.
· Address of sender

4: YandexMoney、 Webmoney
With YandexMoney and Webmoney, it is convenient and safe for you to pay via credit card、wallet or cash

5: Boleto
For Brazil customers, we accept Boleto: you only need to fill in the payment information, remember your Boleto Voucher information and pay it within 3 days at any Boleto stores.

6: OXXO
For Mexico customers, we accept OXXO: you can choose OXXO payment on our website, and then remember your OXXO Voucher information and pay it within 3 days at any OXXO stores.

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UMIDIGI Z Pro 4G Phablet

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Specification:

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Customer Reviews

FAQ for UMIDIGI Z Pro 4G Phablet

Customer Questions & Answers

Product weight: 0.1758 kg ??? really? are you sure?

Hi does this phone have google play.

What is the SKU number?

Hello, When will be update for OREO ? Thanks

Hi, the G-W-5 warehouse is in Europe? The item will be send from a Europian country? Which one? Thank you.

hi does it come with google play and can it work with uk sim thanls

How long will it take to come to Greece and I would like it to be a little awkward

THE MOBILE IS AVAILABLE

Hello, does it have a P2 plug for phones or only tipeC ?! Thanks

hello this phone is compatible and usable for 4G in france frequency LTE 500/1800/2100/2600 thanks

Product weight: 0.1758 kg ??? really? are you sure?

Hi does this phone have google play.

What is the SKU number?

Hello, When will be update for OREO ? Thanks

hi does it come with google play and can it work with uk sim thanls

How long will it take to come to Greece and I would like it to be a little awkward

THE MOBILE IS AVAILABLE

Hello, does it have a P2 plug for phones or only tipeC ?! Thanks

hello this phone is compatible and usable for 4G in france frequency LTE 500/1800/2100/2600 thanks

gorilla glass?

When it will be avaliable the UMIDIGI Z Pro in a EU wharehouse?

Only on april 19?

Once the parts that are in stock are finished? When will there be more?

Hello im from czech republic if i order this phone today when will i have it ?

Im ok with the price , it is the cheapest ! (and i intend to buy it) But i need to know if you can declare it as it was bought under 22 € ?

Hello there i have a question about sales here, when the sale end how much will this phone cost? And is possible to change the price on bill because we dont want to pay the duty and fees if its more than 150 euro or something like that

Hi, the G-W-5 warehouse is in Europe? The item will be send from a Europian country? Which one? Thank you.

is it possible to be shipped in QATAR? if yes, how many days?

How long to deliver to Singapore . and how do i get phone update....?

Is that possible send the item from another warehouse in europe to avoid custoums??

Hello, What is the expected shipping time from HK2 to Portugal?

Is there going to be a germany Express shipping option?

shippig period is too much.do u have any express delivery to Russian Federation?

how i can get the Priority Line/Germany Express option ? thx

Gostaria de saber se consigo efetuar a compra e mandar entregar em um endereço ai da China mesmo????

does support LTE B4 ?

Se eu comprar esse aparelho, tem como pedir pra vir junto película protetora e capinha?

Will it work in Canada (Voice and LTE)? My network provider is Rogers.

as i understood it comes without a screen protector and cover, so is it possible to order them and be shipped all together, and if there is any handset for this model also and if not is it possible to order and then to make all in one parcel!

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Shipping methods

Payment

Paypal

Wire transfer

Western Union

YandexMoney、 Webmoney

Boleto

OXXO

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