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Home > > Cell phones

Customer Questions & AnswersAsk a question

  • All (99)
  • Product information (76)
  • Stock status (9)
  • Payment (1)
  • About shipping (10)
  • Others (3)
  • Q

    Xiaomi Mi Note 2, 6GB RAM 128GB, support Greek lang and 3g and 4f in Greece? Which version?Thanks

    By Konstantinos Feb-20/2018 04:02:35

    A

    Hello Konstantinos,
    It supports Greek.

    3G: WCDMA B1/B2/B5/B8
    TD-SCDMA: TD-SCDMA B34/B39
    4G: FDD-LTE B1/B3/B5/B7
    TDD/TD-LTE: TD-LTE B38/B39/B40/41

    Let me know if you need any help.

  • Q

    Whats version is this phone (global or international) ?Is it unlocked for worldwide use?Can I use it in Greece?Thank You!

    By Maria Feb-19/2018 01:02:26

    A

    Hello Maria,
    This item is international version.

    Unlocked for Worldwide use.

    Yes.

  • Q

    This version Xiaomi Mi Note 2 ( 6GB RAM 128GB ROM - Non Global ROM) supports 4G's band B7 and 3G's band B5 & B1 (For Brazil) ???

    By thiagoclcosta Feb-18/2018 08:02:41

    A

    Hello thiagoclcosta,
    Wireless Connectivity: 3G,4G,Bluetooth,GPS,GSM,WiFi
    Network type: GSM+CDMA+WCDMA+TD-SCDMA+FDD-LTE+TDD-LTE
    2G: GSM B2/B3/B5/B8
    CDMA: CDMA: BC0
    3G: WCDMA B1/B2/B5/B8
    TD-SCDMA: TD-SCDMA B34/B39
    4G: FDD-LTE B1/B3/B5/B7
    TDD/TD-LTE: TD-LTE B38/B39/B40/41

  • Q

    Does International Support LTE-Band 20 (Germany)?

    By Mrsofsof Feb-17/2018 10:02:21

    A

    Hello Mrsofsof,

    Sorry, it doesn't support LTE-B20.

    Thank you for your inquiry.

  • Q

    When this celular Will be available?

    By Miguel Ferrão Feb-17/2018 04:02:23

    A

    Hello Miguel,
    We have stock now, please feel free to order it.
    Best Regards

  • Q

    Will this phone work in Greece? I mean if support 4g,3G and 2g in Greece.

    By Maria Feb-15/2018 05:02:45

    A

    Hello Maria,

    Yes.

    Language: Indonesian, Malay, German, English, Spanish, French, Italian, Lithuanian, Hungarian, Polish, Portuguese, Romanian, Slovak, Vietnamese, Turkish, Czech, Serbian, Croatian, Macedonian, Russian, Ukrainian, Bulgarian, Greek, Hindi, Marathi, Bengli, Gujarati, Punjabi, Assamese, Tamil, Telugu, Kannada, Malayalam, Nepali, Odia, Urdu, Thai, Burmese, Arabic, Persian, Hebrew, Korean, Simplified and Traditional Chinese, Japanese, Afrikaans, Azerbaijani, Catalan, Danish, Estonian, Euskara, Filipino, Galego, Zulu, Icelandic, Luxembourgish, Dutch, Norwegian Bokmal, Uzbek, Romansh, Slovak, Slovenian, Finish, Swedish, Kyrgyz, Georgian, Amharic, Khmer


    Network type: GSM+CDMA+WCDMA+TD-SCDMA+FDD-LTE+TDD-LTE
    2G: GSM B2/B3/B5/B8
    CDMA: CDMA: BC0
    3G: WCDMA B1/B2/B5/B8
    TD-SCDMA: TD-SCDMA B34/B39
    4G: FDD-LTE B1/B3/B5/B7
    TDD/TD-LTE: TD-LTE B38/B39/B40/41

  • Q

    cell in stock?

    By Bruno Feb-12/2018 08:02:01

    A

    Hello Bruno,


    This is a popular product, but we are happy to inform you that it is in stock and available to purchase today.

    Please feel free to order it.


  • Q

    Does it have a fingerprint scanner?

    By Alex Feb-08/2018 12:02:01

    A

    Hello Alex,

    Yes,there is the fingerprint scanner.Thank you.


  • Q

    Is this device compatible with the claro company in Brazil?

    By willian Feb-07/2018 06:02:25

    A

    Hello willian,

    All of our products are unlocked for worldwide use. Please ensure local area networks are compatible with the network frequency of your country. Please check with your carrier/provider before purchasing this item.


  • Q

    Which model is more appropriate to work in Portugal: Normal, Global or International version? What would be your advice?

    By Pedro Costa Feb-07/2018 03:02:59

    A

    Hello Pedro,
    This item is international version.

    Unlocked for Worldwide use. Please ensure local area network is compatible.

    2G: GSM B2/B3/B5/B8
    CDMA: CDMA: BC0
    3G: WCDMA B1/B2/B5/B8
    TD-SCDMA: TD-SCDMA B34/B39
    4G: FDD-LTE B1/B3/B5/B7
    TDD/TD-LTE: TD-LTE B38/B39/B40/41


    Language: Indonesian, Malay, German, English, Spanish, French, Italian, Lithuanian, Hungarian, Polish, Portuguese, Romanian, Slovak, Vietnamese, Turkish, Czech, Serbian, Croatian, Macedonian, Russian, Ukrainian, Bulgarian, Greek, Hindi, Marathi, Bengli, Gujarati, Punjabi, Assamese, Tamil, Telugu, Kannada, Malayalam, Nepali, Odia, Urdu, Thai, Burmese, Arabic, Persian, Hebrew, Korean, Simplified and Traditional Chinese, Japanese, Afrikaans, Azerbaijani, Catalan, Danish, Estonian, Euskara, Filipino, Galego, Zulu, Icelandic, Luxembourgish, Dutch, Norwegian Bokmal, Uzbek, Romansh, Slovak, Slovenian, Finish, Swedish, Kyrgyz, Georgian, Amharic, Khmer

Prev 1 234 ... 10Go To: GO

  • Q

    Xiaomi Mi Note 2, 6GB RAM 128GB, support Greek lang and 3g and 4f in Greece? Which version?Thanks

    By Konstantinos Feb-20/2018 04:02:35

    A

    Hello Konstantinos,
    It supports Greek.

    3G: WCDMA B1/B2/B5/B8
    TD-SCDMA: TD-SCDMA B34/B39
    4G: FDD-LTE B1/B3/B5/B7
    TDD/TD-LTE: TD-LTE B38/B39/B40/41

    Let me know if you need any help.

  • Q

    Whats version is this phone (global or international) ?Is it unlocked for worldwide use?Can I use it in Greece?Thank You!

    By Maria Feb-19/2018 01:02:26

    A

    Hello Maria,
    This item is international version.

    Unlocked for Worldwide use.

    Yes.

  • Q

    This version Xiaomi Mi Note 2 ( 6GB RAM 128GB ROM - Non Global ROM) supports 4G's band B7 and 3G's band B5 & B1 (For Brazil) ???

    By thiagoclcosta Feb-18/2018 08:02:41

    A

    Hello thiagoclcosta,
    Wireless Connectivity: 3G,4G,Bluetooth,GPS,GSM,WiFi
    Network type: GSM+CDMA+WCDMA+TD-SCDMA+FDD-LTE+TDD-LTE
    2G: GSM B2/B3/B5/B8
    CDMA: CDMA: BC0
    3G: WCDMA B1/B2/B5/B8
    TD-SCDMA: TD-SCDMA B34/B39
    4G: FDD-LTE B1/B3/B5/B7
    TDD/TD-LTE: TD-LTE B38/B39/B40/41

  • Q

    Does International Support LTE-Band 20 (Germany)?

    By Mrsofsof Feb-17/2018 10:02:21

    A

    Hello Mrsofsof,

    Sorry, it doesn't support LTE-B20.

    Thank you for your inquiry.

  • Q

    Will this phone work in Greece? I mean if support 4g,3G and 2g in Greece.

    By Maria Feb-15/2018 05:02:45

    A

    Hello Maria,

    Yes.

    Language: Indonesian, Malay, German, English, Spanish, French, Italian, Lithuanian, Hungarian, Polish, Portuguese, Romanian, Slovak, Vietnamese, Turkish, Czech, Serbian, Croatian, Macedonian, Russian, Ukrainian, Bulgarian, Greek, Hindi, Marathi, Bengli, Gujarati, Punjabi, Assamese, Tamil, Telugu, Kannada, Malayalam, Nepali, Odia, Urdu, Thai, Burmese, Arabic, Persian, Hebrew, Korean, Simplified and Traditional Chinese, Japanese, Afrikaans, Azerbaijani, Catalan, Danish, Estonian, Euskara, Filipino, Galego, Zulu, Icelandic, Luxembourgish, Dutch, Norwegian Bokmal, Uzbek, Romansh, Slovak, Slovenian, Finish, Swedish, Kyrgyz, Georgian, Amharic, Khmer


    Network type: GSM+CDMA+WCDMA+TD-SCDMA+FDD-LTE+TDD-LTE
    2G: GSM B2/B3/B5/B8
    CDMA: CDMA: BC0
    3G: WCDMA B1/B2/B5/B8
    TD-SCDMA: TD-SCDMA B34/B39
    4G: FDD-LTE B1/B3/B5/B7
    TDD/TD-LTE: TD-LTE B38/B39/B40/41

  • Q

    Does it have a fingerprint scanner?

    By Alex Feb-08/2018 12:02:01

    A

    Hello Alex,

    Yes,there is the fingerprint scanner.Thank you.


  • Q

    Is this device compatible with the claro company in Brazil?

    By willian Feb-07/2018 06:02:25

    A

    Hello willian,

    All of our products are unlocked for worldwide use. Please ensure local area networks are compatible with the network frequency of your country. Please check with your carrier/provider before purchasing this item.


  • Q

    Which model is more appropriate to work in Portugal: Normal, Global or International version? What would be your advice?

    By Pedro Costa Feb-07/2018 03:02:59

    A

    Hello Pedro,
    This item is international version.

    Unlocked for Worldwide use. Please ensure local area network is compatible.

    2G: GSM B2/B3/B5/B8
    CDMA: CDMA: BC0
    3G: WCDMA B1/B2/B5/B8
    TD-SCDMA: TD-SCDMA B34/B39
    4G: FDD-LTE B1/B3/B5/B7
    TDD/TD-LTE: TD-LTE B38/B39/B40/41


    Language: Indonesian, Malay, German, English, Spanish, French, Italian, Lithuanian, Hungarian, Polish, Portuguese, Romanian, Slovak, Vietnamese, Turkish, Czech, Serbian, Croatian, Macedonian, Russian, Ukrainian, Bulgarian, Greek, Hindi, Marathi, Bengli, Gujarati, Punjabi, Assamese, Tamil, Telugu, Kannada, Malayalam, Nepali, Odia, Urdu, Thai, Burmese, Arabic, Persian, Hebrew, Korean, Simplified and Traditional Chinese, Japanese, Afrikaans, Azerbaijani, Catalan, Danish, Estonian, Euskara, Filipino, Galego, Zulu, Icelandic, Luxembourgish, Dutch, Norwegian Bokmal, Uzbek, Romansh, Slovak, Slovenian, Finish, Swedish, Kyrgyz, Georgian, Amharic, Khmer

  • Q

    Does this phone connect to all bands?

    By Phil Feb-04/2018 01:02:43

    A

    Hello Phil,
    Please kindly check the link for Network Frequency of your country:http://maps.mobileworldlive.com/


    Please kindly check your local operator and check whether it is suitable for your country.

    Network type: GSM+CDMA+WCDMA+TD-SCDMA+FDD-LTE+TDD-LTE
    2G: GSM B2/B3/B5/B8
    CDMA: CDMA: BC0
    3G: WCDMA B1/B2/B5/B8
    TD-SCDMA: TD-SCDMA B34/B39
    4G: FDD-LTE B1/B3/B5/B7
    TDD/TD-LTE: TD-LTE B38/B39/B40/41

  • Q

    do u ve an international version in 6G / 128G ?

    By MeraDil Feb-04/2018 08:02:23

    A

    Hello MeraDil,


    This is a popular product, but we are happy to inform you that it is in stock and available to purchase today.

    Please feel free to order it.


Prev 1 234 ... 8Go To: GO

  • Q

    When this celular Will be available?

    By Miguel Ferrão Feb-17/2018 04:02:23

    A

    Hello Miguel,
    We have stock now, please feel free to order it.
    Best Regards

  • Q

    Is this phone in stock for immediate delivery?

    By BRB Feb-07/2018 01:02:06

    A

    Hello BRB,


    This is a popular product, but we are happy to inform you that it is in stock and available to purchase today.

    Please feel free to order it.


  • Q

    Hello I would like to ask if the phone would have polish language menu. Thanks

    By Karol Nov-12/2017 06:11:22

    A

    Hello Customer,

    Yes,it supports polish.


  • Q

    Is this item in stock now?.

    By Andy Cervantes Oct-30/2017 02:10:09

    A

    Hello Andy,


    This is a popular product, but we are happy to inform you that it is in stock and available to purchase today.

    Please feel free to order it.


  • Q

    есть ли данный телефон в наличии на складе?

    By елена Oct-17/2017 02:10:03

    A

    Hello елена,
    Yes, this item in stock now.

  • Q

    What about availability of HK WAREHOUSE 4GB RAM 64GB ROM BLACK? Thanks

    By Kilic Oct-06/2017 04:10:03

    A

    Hello Kilic,
    In stock now.

  • Q

    What about availability of HK WAREHOUSE 4GB RAM 64GB ROM BLACK? Thanks

    By Tarkhan Oct-05/2017 08:10:07

    A

    Hello Tarkhan,
    We have stock, please feel free to order it.
    Best Regards

  • Q

    Hello . Will the Global Versions be available in EU warehouses?

    By Lubomír Oct-04/2017 06:10:20

    A

    Hello Lubomír,
    We are sorry we don't have this plan yet.

  • Q

    hi... when this phone in stock again??

    By fad Sep-28/2017 02:09:17

    A

    Hello fad,
    We except ship between Oct 1 - Oct 13.

  • Q

    What about customs tax for Ukraine?

    By Serj Oct-01/2017 10:10:34

    A

    Hello Serj,
    We are sorry that we are unable to predict or avoid the cuntoms tax.

    If you want to know detailed information, you can contact the local post office to check detailed information.

  • Q

    cell in stock?

    By Bruno Feb-12/2018 08:02:01

    A

    Hello Bruno,


    This is a popular product, but we are happy to inform you that it is in stock and available to purchase today.

    Please feel free to order it.


  • Q

    hello.you can send from europe warehouse ? without customs ?

    By aaugis Feb-05/2018 12:02:20

    A

    Hello Aaugis,

    We are sincerely sorry that the item is only in stock in Hongkong warehouse.

    We will ship the item from Hongkong.

    If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations.

    For more details, please check your local customs website.

    See our FAQ's here: http://www.gearbest.com/about/faq.html


  • Q

    Is the 6/128 Gb in stock now and when it will be shipped to Italy with Italy Express a phone payed today ? In how many days I will receive it ? Thank you

    By Luigi Oct-31/2017 08:10:06

    A

    Hello Luigi,


    This item in stock now.

    Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


    Please refer to our shipping estimations below:

    1) Expedited Shipping: 3-7 business days

    2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

    3) Priority Line: 5-25 business days (Only available for certain countries)


    Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html


  • Q

    HI, I already make an ordor on 16/10, when the product will be shiped? I broke my actual cell phone and I got some urgency to get this one Best regards

    By Frederico Oct-18/2017 06:10:08

    A

    Hello Frederico,
    We except ship this item between Oct 21 - Nov 2.

  • Q

    Please, If I buy today do you know when will arrive in Dresden, Germany (ZIP code 01099)?

    By Paula Oct-17/2017 08:10:31

    A

    Hello Paula,


    Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


    Please refer to our shipping estimations below:

    1) Expedited Shipping: 3-7 business days

    2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

    3) Priority Line: 5-25 business days (Only available for certain countries)


    Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html


  • Q

    Please, if I buy today you know when will arrive in Dresden, Germany?

    By Paula Oct-17/2017 08:10:40

    A

    Hello Paula,


    Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


    Please refer to our shipping estimations below:

    1) Expedited Shipping: 3-7 business days

    2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

    3) Priority Line: 5-25 business days (Only available for certain countries)


    Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html


  • Q

    how do I ask for a stated value of 100 US dollars and no identification on the packaging. Thanks

    By Phill Green Oct-17/2017 08:10:46

    A

    Hello Phill,


    Unfortunately we cannot declare goods at a lower value than what the item is truly worth. We are sorry for this inconvenience.


    We regret that we cannot under declare goods due to customs laws or guarantee that our customers will not have to pay import tax. However, we will always strive to ensure that customers do not incur further costs and will always choose the best shipping solution possible for the destination country that the customer has chosen.


    Please refer to our shipping and handling terms and conditions, here: http://www.gearbest.com/about/terms-and-conditions.html


    If you have any more questions please feel free to contact us.


  • Q

    I am interesteded in buying this phone. I have two questions: 1) Will it work in Greece? 2) I will order via the EUexpress priority line option. Will it be packed in a way that it is totally protected from getting damaged?

    By Στέλιος Τσουκαλάς Oct-16/2017 08:10:37

    A

    Hello Στέλιος,

    Please ensure local area network is compatible. click http://maps.mobileworldlive.com/ for Network Frequency of your country. Please check with your carrier/provider before purchasing this item.

    GSM+CDMA+WCDMA+TD-SCDMA+FDD-LTE+TDD-LTE
    2G: GSM B2/B3/B5/B8
    CDMA: CDMA: BC0
    3G: WCDMA B1/B2/B5/B8
    TD-SCDMA: TD-SCDMA B34/B39
    4G: FDD-LTE B1/B3/B5/B7
    TDD/TD-LTE: TD-LTE B38/B39/B40/41


    We can ship your package via express line, we will pack it well.

  • Q

    How many time take to shipping before payment¿?

    By David Oct-03/2017 10:10:58

    A

    Hello David,


    We except ship your package via between Oct 7 - Oct 19.

    Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


    Please refer to our shipping estimations below:

    1) Expedited Shipping: 3-7 business days

    2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

    3) Priority Line: 5-25 business days (Only available for certain countries)


    Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html


  • Q

    Item wa sin stock when I ordered on sept 22, and still not shipped. When Can I expect shippemeent?.

    By Josselin Oct-02/2017 09:10:00

    A

    Hello Josselin,
    We are sorry this item not in stock now, we except ship this item between Oct 10 - Oct 23.

  • Q

    Does the 6gb+128gb version has playstore pre-installed?And what is the price of it in Bangladesh?

    By Rafid Jan-31/2018 02:01:15

    A

    Hello Rafid,
    Thanks for your inquiry.

    1: Yes, the item has playstore pre-installed.

    2: You can see the shipping cost and delivery time during the checkout.


    Simply add the items you wish to purchase to your cart and select your delivery country. The available shipping methods and cost will then be displayed.


    The delivery cost depends on the shipping method chosen, along with other factors such as weight, shipping time and the destination country.


  • Q

    is ther a case or cover for this phone Xiaomi Mi Note 2 4G Phablet

    By Sweeney Oct-22/2017 05:10:57

    A

    Hello Sweeney,
    You can check https://www.gearbest.com/case-for-Xiaomi-Mi-Note-2-_gear/

  • Q

    Cpu 821 or 820

    By Pit Sep-29/2017 07:09:15

    A

    Hello Pit,


    It is Snapdragon 821.


    Let me know if you need any further assistance.