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Xiaomi Mi5s Plus 4G Phablet

- Golden International Version

197746105

MIUI 8 Qualcomm Snapdragon 821 Dual 13.0MP Rear Cameras

Brand: Xiaomi 4.88 395 Customer Reviews

Price: 400.55

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Ship between: Oct 30 - Nov 01, Estimated Shipping Time: business days
Color:
Golden Rose Gold Silver Deep Gray
Size:
International Version
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Notice:
The ROM on this Phone supports OTA and is multi language. It is original and international ROM.
This Android/Windows device is designed to function specifically with the current Android/Windows OS installed on it. Any alterations such as upgrades, modding with custom ROMs, rooting or flashing the Android device with other firmware will automatically void the device's warranty.
The ROM on this Phone supports OTA and is multi language.

Xiaomi Mi5s Plus MIUI 8 5.7 inch 4G Phablet Snapdragon 821 Quad Core 2.35GHz 4GB RAM 64GB ROM Dual 13.0MP Rear Cameras Fingerprint Scanner NFC
Main Features:
Display: 5.7 inch, 1920 x 1080 FHD screen, 386 PPI, 550-nit brightness, 94 percent NTSC color gamut, high color saturation
CPU: Qualcomm Snapdragon 821 Quad Core 2.35GHz
GPU: Adreno 530 graphics card 653MHz
System: MIUI 8
RAM + ROM:4GB RAM+64GB ROM
Camera: dual 13.0MP rear cameras with PDAF and dual-tone flash light and PDAF autofocus + 4.0MP front camera
Sensor: Accelerometer, Ambient Light Sensor, E-Compass, Gyroscope, Hall Sensor, Proximity Sensor, Infrared, Fingerprint Sensor, Barometer
SIM Card: 4G dual SIM, dual nano SIM
Feature: GPS / A-GPS / Glonass / Beidou / OTA
Bluetooth:4.2
Network:
GSM: B2/B3/B5/B8
CDMA: 1X/EVDO BC0
WCDMA: B1/B2/B5/B8
TD-SCDMA: B34/39
FDD-LTE: B1/B3/B5/B7
TD-LTE: B38/B39/B40/41
Tip:
Please ensure local area network is compatible. click here for Network Frequency of your country. Please check with your carrier/provider before purchasing this item.

Specification:

Basic Information Brand: Xiaomi Type: 4G Phablet OS: MIUI 8 Service Provider: Unlocked Language: Indonesian, Malay, English, Spanish, French, Polish, Portuguese, Romanian, Urdu, Bengli, Thai, Nepali, Burmese, Arabic, , Hebrew, Korean, Simplified/Traditional Chinese, Vietnamese, Turkish, Czech, Russian, Ukrainian, Hindi, Marathi, Gujarati, Telugu, Punjabi, Assamese, Tamil, Kannada, Malayalam SIM Card Slot: Dual SIM,Dual Standby SIM Card Type: Dual Nano SIM	Hardware CPU: Qualcomm Snapdragon 821 Cores: 2.35GHz,Quad Core GPU: Adreno 530 RAM: 4GB RAM ROM: 64GB External Memory: Not Supported
Network Wireless Connectivity: 3G,4G,A-GPS,Bluetooth,Dual Band WiFi,GPS,GSM,NFC,WiFi Network type: GSM+CDMA+WCDMA+TD-SCDMA+FDD-LTE+TD-LTE 2G: GSM B2/B3/B5/B8 CDMA: CDMA 1X/EVDO BC0 3G: WCDMA B1/B2/B5/B8 TD-SCDMA: TD-SCDMA B34/B39 4G: FDD-LTE B1/B3/B5/B7 TDD/TD-LTE: TD-LTE B38/B39/B40/41	Display Screen type: 2.5D Arc Screen,Capacitive Screen size: 5.7 inch Screen resolution: 1920 x 1080 (FHD) Pixels Per Inch (PPI): 386 PPI
Camera Camera type: Triple cameras Back-camera: Dual 13.0MP with PDAF and dual-tone flash light Front camera: 4.0MP, f/2.0 Video recording: 4K Video,Support 1080P Video Recording,Support 720P Video Recording Touch Focus: Yes Auto Focus: Yes Flashlight: Yes Camera Functions: Face Beauty,Face Detection	Media Formats Picture format: BMP,GIF,JPEG,PNG Music format: AAC,AMR,MP3,WAV Video format: H.264,MKV,MP4 MS Office format: Excel,PPT,Word
Other Features I/O Interface: 2 x Nano SIM Slot,3.5mm Audio Out Port,Micophone,Speaker,Type-C Bluetooth Version: Bluetooth V4.2 Sensor: Accelerometer,Ambient Light Sensor,E-Compass,Gravity Sensor,Gyroscope,Hall Sensor,Infrared,Proximity Sensor Additional Features: 3G,4G,Alarm,Bluetooth,Browser,Calculator,Calendar,Fingerprint recognition,GPS,Light Sensing,MP3,MP4,NFC,People,Proximity Sensing,Video Call,Wi-Fi	Battery Battery Capacity (mAh): 3800mAh Quick Charge 3.0 Battery Type: Non-removable
Package Contents Cell Phone: 1 Power Adapter: 1 USB Cable: 1 Back Case : 1 SIM Needle: 1	Dimensions and Weight Product size: 15.46 x 7.77 x 0.80 cm / 6.09 x 3.06 x 0.31 inches Package size: 19.50 x 11.90 x 5.20 cm / 7.68 x 4.69 x 2.05 inches Product weight: 0.1710 kg Package weight: 0.4620 kg

Product Notes:
1. Download your favorite apps through the Google Play Store or Market installed.
2. Note: This smart phone is designed only to work with the current Android/Windows OS installed in it. Any alterations such as upgrades or flashing a newer version will void the warranty.
3. The stated ROM amount shows the maximum available ROM with nothing installed. However, the Android/Windows OS and pre-installed software from the manufacturer will occupy some of this ROM. The available ROM on the device will therefore be slightly less than the ROM listed.

Customer Reviews

4.88 out of 5

5 Star 353
4 Star 40
3 Star 0
2 Star 0
1 Star 2

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IOANNIS TSARTSAPAKIS
Yes (0) Color: Deep Gray Size: International Version

Mr.

It's really top class phone with all the convinences that a great phone can have. Great disign and great fanction in all levels. It's fast and never crash no matter how hard you work with many applications on. The battery lasts about two days with normal use and this is very nice if you think that it\'s a phone with a screen of 5.7\'\'. The screen have great colors and it\'s easy to use even with hard sunlite. The camera gives you very nice and vivid photos that makes feel like a professional photographer. Generally the phone is a real bargain and you must have it if you want a very good phone in a really value for money price

Suggestion

The phone comes with a custom ROM and if you want to have normal updates you must change the custom ROM to a stable Global ROM. But that is not a big problem!
Sep 21,2017
Hector Garcia
Yes (3) Color: Golden Size: International Version

Fast shipping, great phone, low price.

Great experience!!! Shipping fast as light!!!! About 5 days to arrive!!! Increible!! Great phone at great price! I will buy again at Gearbest.
About phone: is fantastic, big 5'7" screen, fastest CPU Snapdragon 821, good construction, great pics with double lens camera. I love Xiaomi and Miui. It comes with multilanguage rom and play store installed. Free protector as a gift.
I recommend this phone for big screen lovers.

Suggestion

I have not any cons for this. Only size of the phone if you like smaller ones.
Oct 24,2016
Andrew

Yes (0) Color: Golden Size: International Version

Excellent Phone possibly even be as good as £500+ phone bought in UK

Very good phone and after a few days use is living up to the enthusiastic reviews of it you can find on technet and elsewhere. The best and slickest phone I have had, which, taking into account how phones have improved over the years, at the time I had it and until now was an iphone 3gs. I'm particularly impressed with the fingerprint recognition which, once you've scanned your print in, unlocks the phone instantaneously and seems to cope with a bit of moisture too. Excellent price, even for this way of buying, as was on Flash sale.

Suggestion

It's quite big. The new C type charging port/cable, although better overall, will likely cause occasional inconvenience until they are commonplace. A little bit disappointed there's no SD card slot (I must have read it doesn't have one but had forgotten that it doesn't by the time it arrived) but with 64gb built in I should be fine.

Jan 16,2018
Roberto Stronati
Yes (0) Color: Deep Gray Size: International Version

Xiaomi Mi5S

This is a smatphone with a very good quality / price ratio. It incorporates a lot of technology including prime pinning the fast snapdragon processor. it is also very elegant aesthetically.
GearBest was the best price of all with an excellent delivery service and comprehensive shipping insurance.
I'am very happy and satisfied with my purchase.

Suggestion

Anything about this Smartphone
May 12,2018
Carles G.
Yes (0) Color: Deep Gray Size: International Version

Best phone I ever have. El mejor teléfono que he probado.

After a month with it, it works fantastic.
It's all I want and need.
It's not necessary to pay more for a top Smartphone.
What you see in the description is what you get.
Fantastic Smartphone, I advise it.
***********************************************************
Después de un mes con él, funciona fantásticamente.
Es todo lo que quería y necesitaba.
No es necesario gastarse más dinero para tener un tope gama.
Lo que ves en la descripción es lo que realmente tiene.
Un teléfono fantástico, os lo aconsejo.

Suggestion

None
********
Ninguna
Sep 28,2017

FAQ for Xiaomi Mi5s Plus 4G Phablet

Can this upgrade to MIUI 11?

Yes, if you want to know which device supports MIUI 11, this post can help you.
MIUI 11: List of Xiaomi devices getting MIUI 11 upgrade leaks
Will the Xiaomi Mi5s Plus come with international ROM?

It's international version ROM.
Does Xiaomi Mi5s Plus come with Google play store?

Yes, it does.
Does Xiaomi Mi5s Plus support quick charge 3.0?

Yes, it does.
Does Xiaomi Mi5s Plus support wireless charging?

Xiaomi Mi5s Plus doesn't support wireless charging.
How to use the awesome MIUI 8 screen recorder?

There are 8 steps about screen recorder, more details: How to use the awesome MIUI 8 screen recorder
How to use the quick ball function?

Quick ball is a touch assistant with a combination of five unique shortcuts which aimed to give easy and quick access to functions and apps you use frequently: Xiaomi MIUI 8 Quick Ball function - come and find surprise
How to use MI Cloud to find your lost Xiaomi phone?

Please refer to our blog, it will teach you step by step:
How to use MI Cloud to find your lost Xiaomi phone
What is the IMEI number of this device?

We cannot provide IMEI (international mobile equipment identity) numbers because each cell phone will be given a unique set of numbers after its assembly, We can't open the packaging.

Related post about finding Xiaomi smartphone IMEI:
https://www.gearbest.com/blog/how-to/how-to-find-the-imei-number-of-xiaomi-smartphone-2161
Why can't I hear any sound when making or receiving a call?

1. Make sure the protective film has been removed completely;

2. Try to turn up the volume of the handset;

3. Try to change mobile signal in your area might be poor;

4. If you cannot hear the voice of the receiver, it might be the problem of the receiver's phone or signal.
Will this phone work in my country?

This is based on the phone network frequency bands, for more details: 4 steps to know whether a phone will work in your country
How to track, locate, lock or erase my lost phone or tablet with Google Account?

Google Account offers “Find My Device” service for users to track and lock their lost smartphones, or remotely erase the data of their stolen smartphones. You can check the detailed steps in this guide:

How to remotely track, locate, lock or erase your lost Android smartphone or tablet with Google Account (Google Maps)?
What should I pay attention to before buying a mobile phone?

Screen size, OS, storage, CPU&GPU, camera, network connection, additional features, and so on.

The detail tips you can read this post:

Mobile phone buying guide:
How to pair the Powerbeats Pro with my Android phone?

1. Press the system button for a few seconds until you see the pairing light flash.
2. Connect them to the devices from the Bluetooth menu.

The detail steps you can refer to this post:
How to pair the Powerbeats Pro with your iPhone, iPad or Android phone?
How to unlock an Android phone if i forgot the password?

You have 3 easy ways to solve it: How to unlock an Android phone if you forgot the password
How to use IMEI number to track your lost Android phone?

An IMEI number is difficult but possible to be changed for thieves with professional tools, but you can try it ASAP, this is the best way to track your lost phone: How to use IMEI number to track your lost Android phone
How to saving battery life and keep cache cleaning？

We've put together a list of 5 practical ways about power saving and 6 tips about cache cleaning, click here learn more : Xiaomi using strategy: Super practical power saving and cache cleaning tips
How to improve hardware utilization on android phones?

You can improve this through these ways: forcing GPU rendering, forcing 4x MSAA on, and disabling HW overlay.
The detail you can read this post:

Three developer options to increase hardware utilization on android phones
How can mobile phones without OTG function turn on OTG function?

There are two ways to reference in this post.
How to turn on OTG of Android mobile phone?
What is the IMEI number of this device?

We cannot provide IMEI (international mobile equipment identity) numbers because each cell phone will be given a unique set of numbers after its assembly, We can't open the packaging. You can check the smartphone IMEI easily: How to reveal your IMEI number EASILY
How to charge the phone's battery in the right way?

This post provides 9 tips for properly charging your phone's battery. Refer to :
How to charge phone's battery in the right way?
Why do 16GB phones only have 12GB storage available?

There are three reasons: system, Binary and decimal calculations, NAND Flash blocks. For more details: Why do 16GB phones only have 12GB storage available
Will this phone work in my country?

First, you should know the mobile phone network frequency bands of your country, you can learn more here:

Country-based mobile phone network frequency bands coverage guide

Second, check whether the phone fit frequency bands:

4 steps to know whether a phone will work in your country
Why I cannot hear any sound when making or receiving a call?

1. Make sure the protective film has been removed completely;

2. Try to turn up the volume of the handset;

3. Try to change mobile signal in your area might be poor;

4. If you cannot hear the voice of the receiver, it might be the problem of the receiver's phone or signal.
How to use smartphone as a mouse, touchpad or keyboard?

No matter Android or Apple iphone, you can control your PC in the distance up to 15 meters just by your smartphone, it is really amazing. Check this for more: Use your smartphone as a mouse, touchpad or keyboard
What is the SAR value of the phone?

We have listed the SAR value of some cell phones, you can check radiation level of the phone from Xiaomi, Ulefone, Elephone, OnePlus, Lenovo, ASUS, Vernee, etc. Click here for more details:
How to revive any dead phone battery?

There are four ways to revive dead phone battery, it's easy and effective: 4 secret ways to revive any dead phone battery
How to fix unresponsive touch screen on Android phone?

Here we show you 5 reasons which cause touch screen problem, and give you related solutions: How to fix unresponsive touch screen on Android phone
How to to remove phone scratches?

We've put together a list of 7 practical ways to quickly and easily remove phone scratches to keep it looking factory fresh, click here learn more : Insider's Guide | 7 easy ways to remove phone scratches
Can this item be shipped to my country?

We can deliver orders to most countries. For a detailed explanation of each shipping method, destination and approximate delivery time, please check our posts:

GearBest shipping methods

20 things you need to know when shopping on GearBest

Short guide on tracking fees and shipping insurance on GearBest

GearBest shipping memo: save money on delivery by choosing the best option
View More

Customer Q&A

All(86)
Product Information(61)
Stock Status(2)
Payment(1)
About Shipping(19)
Others(2)

Q was wondering if u buy items like this, does it come with a warranty? and if so how many days? thanks By Warranty? Apr-02/2018 01:33:33: A

Hello Warranty?，
Sure.
Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html
7 Day Dead on Arrival (DOA) Guarantee

30 Day Unconditional Refund Guarantee for Unopened & Unused Items

45 Day Money Back Guarantee

One Year Repair Warranty

Q Hello! Tell me, does this phone have a global ROM? OTA upgrade? By Timur Jan-11/2018 06:04:31: A

Hello Timur，
The ROM on this Phone supports OTA and is multi language. It is original and international ROM.

Q Good night, this smartphone works well in Brazil? By Alan Dec-04/2017 00:46:49: A

Hello Alan,
It just can work with below
Network type: GSM+CDMA+WCDMA+TD-SCDMA+FDD-LTE+TD-LTE
2G: GSM B2/B3/B5/B8
CDMA: CDMA 1X/EVDO BC0
3G: WCDMA B1/B2/B5/B8
TD-SCDMA: TD-SCDMA B34/B39
4G: FDD-LTE B1/B3/B5/B7
TDD/TD-LTE: TD-LTE B38/B39/B40/41.
Let me know if you need any further assistance.

Q Dear. Is there any warranty if I buy this product with you? thanks, Sara By Sara Suarez Nov-21/2017 09:40:15: A

Hello Sara，
Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html

Q Hello, In case of Xiaomi Mi5S Plus could you please let me know what would be estimated time of arrival to UK (Warwickshire), or when product could be dispatched? I do not know what is HK warehouse in the offer. Thank you. Regards, Marcin By Marcin Oct-22/2017 21:09:40: A

Hello Marcin,

Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.

Please refer to our shipping estimations below:
1) Expedited Shipping: 3-7 business days
2) Unregistered Air Mail & Registered Air Mail: 10-40 business days
3) Priority Line: 5-25 business days (Only available for certain countries)

Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

Q the phone does'nt support italian language but It's possible to download it? thanks in advance By Block3656 Oct-11/2017 15:44:15: A

Hello Block3656,
We are sorry not support, it support Language: Indonesian, Malay, English, Spanish, French, Polish, Portuguese, Romanian, Urdu, Bengli, Thai, Nepali, Burmese, Arabic, Persian, Hebrew, Korean, Simplified/Traditional Chinese, Vietnamese, Turkish, Czech, Russian, Ukrainian, Hindi, Marathi, Gujarati, Telugu, Punjabi, Assamese, Tamil, Kannada, Malayalam.
You can install it, but it will out of our warranty.

Q Hi. Im from Romania. Can be shipped from EU WH? Are there any other tax to pay if the phone comes ftom EU? By Andrei Cretu Oct-07/2017 13:46:14: A

Hello Andrei,
This item in stock in HK warehouse only.
If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations.

For more details, please check your local customs website.
See our FAQ's here: http://www.gearbest.com/about/faq.html

Q Do it have the italian language? By Axus Sep-24/2017 14:06:46: A

Hello Axus,
We are sorry not support, it support Language: Indonesian, Malay, English, Spanish, French, Polish, Portuguese, Romanian, Urdu, Bengli, Thai, Nepali, Burmese, Arabic, Persian, Hebrew, Korean, Simplified/Traditional Chinese, Vietnamese, Turkish, Czech, Russian, Ukrainian, Hindi, Marathi, Gujarati, Telugu, Punjabi, Assamese, Tamil, Kannada, Malayalam.

Q does this work in the band B4 (1700/2100 AWS ) ? By Luis Sep-21/2017 02:53:11: A

Hello Luis,
FDD-LTE: B1/B3/B5/B7
TD-LTE: B38/B39/B40/41

Sorry, it is not ok with B4.

Q Do you have the mi5s plus charger in the Brazilian standard? By Andressa Sep-21/2017 01:33:19: A

Hello Andressa,
Sorry, we only have China plug for this item.
We will send you an adapter for free and you can use it in your country.

Q was wondering if u buy items like this, does it come with a warranty? and if so how many days? thanks By Warranty? Apr-02/2018 01:33:33: A

Hello Warranty?，
Sure.
Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html
7 Day Dead on Arrival (DOA) Guarantee

30 Day Unconditional Refund Guarantee for Unopened & Unused Items

45 Day Money Back Guarantee

One Year Repair Warranty

Q Hello! Tell me, does this phone have a global ROM? OTA upgrade? By Timur Jan-11/2018 06:04:31: A

Hello Timur，
The ROM on this Phone supports OTA and is multi language. It is original and international ROM.

Q Good night, this smartphone works well in Brazil? By Alan Dec-04/2017 00:46:49: A

Hello Alan,
It just can work with below
Network type: GSM+CDMA+WCDMA+TD-SCDMA+FDD-LTE+TD-LTE
2G: GSM B2/B3/B5/B8
CDMA: CDMA 1X/EVDO BC0
3G: WCDMA B1/B2/B5/B8
TD-SCDMA: TD-SCDMA B34/B39
4G: FDD-LTE B1/B3/B5/B7
TDD/TD-LTE: TD-LTE B38/B39/B40/41.
Let me know if you need any further assistance.

Q Dear. Is there any warranty if I buy this product with you? thanks, Sara By Sara Suarez Nov-21/2017 09:40:15: A

Hello Sara，
Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html

Q the phone does'nt support italian language but It's possible to download it? thanks in advance By Block3656 Oct-11/2017 15:44:15: A

Hello Block3656,
We are sorry not support, it support Language: Indonesian, Malay, English, Spanish, French, Polish, Portuguese, Romanian, Urdu, Bengli, Thai, Nepali, Burmese, Arabic, Persian, Hebrew, Korean, Simplified/Traditional Chinese, Vietnamese, Turkish, Czech, Russian, Ukrainian, Hindi, Marathi, Gujarati, Telugu, Punjabi, Assamese, Tamil, Kannada, Malayalam.
You can install it, but it will out of our warranty.

Q Do it have the italian language? By Axus Sep-24/2017 14:06:46: A

Hello Axus,
We are sorry not support, it support Language: Indonesian, Malay, English, Spanish, French, Polish, Portuguese, Romanian, Urdu, Bengli, Thai, Nepali, Burmese, Arabic, Persian, Hebrew, Korean, Simplified/Traditional Chinese, Vietnamese, Turkish, Czech, Russian, Ukrainian, Hindi, Marathi, Gujarati, Telugu, Punjabi, Assamese, Tamil, Kannada, Malayalam.

Q does this work in the band B4 (1700/2100 AWS ) ? By Luis Sep-21/2017 02:53:11: A

Hello Luis,
FDD-LTE: B1/B3/B5/B7
TD-LTE: B38/B39/B40/41

Sorry, it is not ok with B4.

Q Do you have the mi5s plus charger in the Brazilian standard? By Andressa Sep-21/2017 01:33:19: A

Hello Andressa,
Sorry, we only have China plug for this item.
We will send you an adapter for free and you can use it in your country.

Q It supports Italian language? By benny Sep-07/2017 10:57:32: A

Hello benny,
We are sorry not support, it support Language: Indonesian, Malay, English, Spanish, French, Polish, Portuguese, Romanian, Urdu, Bengli, Thai, Nepali, Burmese, Arabic, Persian, Hebrew, Korean, Simplified/Traditional Chinese, Vietnamese, Turkish, Czech, Russian, Ukrainian, Hindi, Marathi, Gujarati, Telugu, Punjabi, Assamese, Tamil, Kannada, Malayalam

Q Hello,It supports Italian language? By benny Sep-07/2017 09:52:51: A

Hello benny,
For the item, we are sorry that it is unable to support Italian.

Q do you have stock of this now to ship ASAP? By gary Nov-04/2016 14:16:31: A

Hello gary,
Dispatch:Ships after Nov 22.
We will send the item once the presale ends.
Let me know if you need any help.

Q When do you expect the MI5s Plus 128gb grey version to be available in the UK, any ETA? By istiaque Oct-13/2016 21:46:28: A

Hello istiaque
This item usually can be sent out within 7-15 business days after payment.
Please feel free to order now.

Q Is the price in AUD or USD? and do you ship to Australia? By Akshay May-20/2017 11:57:20: A

Hello Akshay,

This phone can be shipped to Australia.

You are welcome to view the price in different currencies at the top of our home page. However we only accept payments in US Dollars and Euros.

Once you have paid by PayPal or credit card your order payment will be changed into USD automatically (Except for payments using Euros).

Q Hello, In case of Xiaomi Mi5S Plus could you please let me know what would be estimated time of arrival to UK (Warwickshire), or when product could be dispatched? I do not know what is HK warehouse in the offer. Thank you. Regards, Marcin By Marcin Oct-22/2017 21:09:40: A

Hello Marcin,

Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.

Please refer to our shipping estimations below:
1) Expedited Shipping: 3-7 business days
2) Unregistered Air Mail & Registered Air Mail: 10-40 business days
3) Priority Line: 5-25 business days (Only available for certain countries)

Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

Q Hi. Im from Romania. Can be shipped from EU WH? Are there any other tax to pay if the phone comes ftom EU? By Andrei Cretu Oct-07/2017 13:46:14: A

Hello Andrei,
This item in stock in HK warehouse only.
If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations.

For more details, please check your local customs website.
See our FAQ's here: http://www.gearbest.com/about/faq.html

Q in local direct express does it gos tru england and spain ? By Diogo Sep-17/2017 13:26:47: A

Hello Diogo,
We use ES express line ship to your country.

Q typically what is the shipping time to united states if i choose 7-20 days? By jensen Sep-11/2017 02:01:04: A

Hello jensen,

Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.

Please refer to our shipping estimations below:
1) Expedited Shipping: 3-7 business days
2) Unregistered Air Mail & Registered Air Mail: 10-40 business days
3) Priority Line: 5-25 business days (Only available for certain countries)

Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

Q Hello! Can you declare a cheaper value when you ship it? Like a 17$ Smart Camera or something similar, something under 20$. Thank you! By Andrei Aug-23/2017 19:13:39: A

Hello Andrei,
In accordance with customs regulations we cannot declare a lower value on the invoice or declare the item as a gift.
Unfortunately, we have no control over these regulations and potential import duties.

To know more about tax, please review to our F.A.Q and terms & conditions in the links below:
http: http://www.gearbest.com/about/faq.html
http: http://www.gearbest.com/about/terms-and-conditions.html

Q where can i see about customs i live in italy By haoweydu Aug-16/2017 21:00:24: A

Hello haoweydu,

If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations.

For more details, please check your local customs website.
See our FAQ's here: http://www.gearbest.com/about/faq.html

Q What does shipping insurance mean? By CheeseKnight Aug-11/2017 21:08:30: A

Hello CheeseKnight,
Thank you for your inquiry.
We offer Shipping Insurance to protect your package against any lost or damaged shipments.
Any missing issues reported, we will help to resolve them immediately.

How to buy insurance:
During the order checkout stage,we have option to choose insurance under available shipping method,you just need to click"Add Shipping Insurance to your order".
Please check out our FAQ here: http://www.gearbest.com/about/faq.html

Q Hi, Can you declare a lower parcel value ? Regards, By Bartosz Jul-23/2017 20:34:07: A

Hello Bartosz,
We are sorry we can't.

Q Hi all, Just wondering if the Expedited Shipping option comes with tracking, or if it needs a signature for delivery? Thanks By Innovindil Jul-07/2017 03:57:49: A

Hello Innovindil,

Yes, the Expedited Shipping option comes with tracking, it needs a signature for delivery.
Let me know if you need any further assistance.

Q The "Flat Rate Shipping" is trackable on brazilian mail system? By Thaise Jun-22/2017 00:38:47: A

Hello Thaise,
Sorry, it cannot be tracked after the parcel left our country.
For more information on our shipping methods, please see here: http://www.gearbest.com/about/shipping-methods.html

Q Hi, does it include a screen protector? By Daniel Oct-24/2016 16:51:11: A

Hello Daniel,
It does not include.
Thanks for your inquiry and support.

Q what about the warranty ? we wont be getting the warranty on the product as xiaomi doesn't support international warranty? what can be done about that? By tushar Oct-11/2016 11:56:33: A

Hello tushar,
It is with one year warranty（Gearbest). Please kindly review our warranty here : http://www.gearbest.com/about/warranty-and-return.html
Any issue you can feel free to contact us here: http://www.gearbest.com/about/contact-us.html , we will settle your issue.
Thanks for your attention.

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Shipping

There are two key factors which will affect the time you receive your items.

1: Item processing time
After receiving your order,we require some time to test the product to ensure its quality.The exact processing time varies depending on the item.The average processing time is 3 working days.but this can also be affected by the item's stock status. For small quantity orders,the processing time is 1-3days while larger quantity orders may require 2-5days.

2

Shipping methods

China Warehouse:
Shipping Type	Country or Region	Arrive within 1-7 Days	Arrive within 8-15 Days	Arrive within 16-30 Days	Arrive within 31-45 Days	Average Time (Days)
Unregistered Air Mail or Registered Air Mail	United States	0.52%	44.87%	49.88%	3.5%	18.13
	Spain, United Kingdom, Italy, Germany, France & Portugal	5.18%	43.44%	48.34%	1.17%	15
	Netherlands, Greece, Poland, Hungary, Slovakia, Czech Republic	2.96%	40.34%	52.54%	3.74%	18.66
	Russia	0%	4.45%	84.41%	11.1%	28
	Japan, Korea	0%	21.30%	68.80%	9.66%	17.75
	Brazil	0%	0%	23.91%	72.09%	38.6
	Turkey	0%	37.75%	59.05%	3.1%	20.33
	Thailand, Singapore & Malaysia	0%	40.39%	56.12%	2.6%	16.2
	Other countries	0.7%	38.79%	47.94%	8.56%	23.57
Priority Line	United States	12.28%	79.05%	7.4%	0.52%	11.75
	Spain, United Kingdom, Italy, Germany, France & Portugal	8.44%	66.56%	23.45%	0.45%	13.55
	Russia	0%	3.48%	75.79%	20.04%	31
	Brazil	2.21%	6%	61.29%	25.46%	30
	Turkey	20.42%	77%	3%	0.08%	10
	Australia	7.67%	86.60%	5.68%	0%	11
	Korea	97.54%	1.57%	0.89%	0%	7
	Japan	95.80%	2.09%	0%	0%	6.84
	Thailand, Singapore & Malaysia	58.96%	41.04%	0%	0%	8.45
	Other countries	22.33%	30.8%	27.62%	17.64%	18.65
Expedited Shipping	ALL countries(EMS)	3.8%	46.8%	26%	15%	14.8
Expedited Shipping	ALL countries(DHL)	65.8%	25.75%	3.86%	0.37%	6.72
GW Warehouse: Typically 3-5 days to the UK, 3-7 days to other European countries.
USA Warehouse:Generally, 3-7 days to a USA address.
ES Warehouse:Generally, 2-5 days to the Spain, 3-7 days to the Portugal.
Shipping from warehouse nearest to shipping address is faster. Additional charges may apply.
Note:This is a general guide and delays maybe caused force majeure, natural disasters, inclement weather, war, public holidays, and factors outside our control.

Payment

Gearbest.com accepts PayPal,Credit Cards,Wire Transfer,Westem Union, YandexMoney,Webmoney,Boleto,OXXO and BKM as secure payment methods.

1: Paypal
The most convenient payment method in the world.

2: Wire transfer
For orders which exceed $1,500,please contact us at support@gearbest.com.
Note: please email us the order number,the amount transferred along with currency type,and the exact date of the wire transfer.

3: Western Union
Please contact us at support@gearbest.com for details.
Note: please email us the following information after you have paid via Westem Union:
· Control Number(10 digits)
· The exact amount sent along with the currency
· Name of sender.
· Address of sender

4: YandexMoney、 Webmoney
With YandexMoney and Webmoney, it is convenient and safe for you to pay via credit card、wallet or cash

5: Boleto
For Brazil customers, we accept Boleto: you only need to fill in the payment information, remember your Boleto Voucher information and pay it within 3 days at any Boleto stores.

6: OXXO
For Mexico customers, we accept OXXO: you can choose OXXO payment on our website, and then remember your OXXO Voucher information and pay it within 3 days at any OXXO stores.

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was wondering if u buy items like this, does it come with a warranty? and if so how many days? thanks

Hello! Tell me, does this phone have a global ROM? OTA upgrade?

Good night, this smartphone works well in Brazil?

Dear. Is there any warranty if I buy this product with you? thanks, Sara

the phone does'nt support italian language but It's possible to download it? thanks in advance

Do it have the italian language?

does this work in the band B4 (1700/2100 AWS ) ?

Do you have the mi5s plus charger in the Brazilian standard?

It supports Italian language?

Hello,It supports Italian language?

do you have stock of this now to ship ASAP?

When do you expect the MI5s Plus 128gb grey version to be available in the UK, any ETA?

Is the price in AUD or USD? and do you ship to Australia?

Hello, In case of Xiaomi Mi5S Plus could you please let me know what would be estimated time of arrival to UK (Warwickshire), or when product could be dispatched? I do not know what is HK warehouse in the offer. Thank you. Regards, Marcin

Hi. Im from Romania. Can be shipped from EU WH? Are there any other tax to pay if the phone comes ftom EU?

in local direct express does it gos tru england and spain ?

typically what is the shipping time to united states if i choose 7-20 days?

Hello! Can you declare a cheaper value when you ship it? Like a 17$ Smart Camera or something similar, something under 20$. Thank you!

where can i see about customs i live in italy

What does shipping insurance mean?

Hi, Can you declare a lower parcel value ? Regards,

Hi all, Just wondering if the Expedited Shipping option comes with tracking, or if it needs a signature for delivery? Thanks

The "Flat Rate Shipping" is trackable on brazilian mail system?

Hi, does it include a screen protector?

what about the warranty ? we wont be getting the warranty on the product as xiaomi doesn't support international warranty? what can be done about that?

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Shipping

Item processing time

Shipping methods

Payment

Paypal

Wire transfer

Western Union

YandexMoney、 Webmoney

Boleto

OXXO

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