OUKITEL U11 Plus 4G Phablet
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OUKITEL U11 Plus 4G Phablet

- BLACK 4GB RAM 64GB ROM 212258901

Android 7.0 5.7 inch 13.0MP Front Camera
203.53
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Tip:
Unlocked for Worldwide use. Please ensure local area network is compatible.
click here
for Network Frequency of your country. Please check with your carrier/provider before purchasing this item.


Main Features:
OUKITEL U11 Plus 4G Phablet Android 7.0 5.7 inch MTK6750T Octa Core 1.5GHz 4GB RAM 64GB ROM 13.0MP Front Camera Fingerprint Scanner
Display: 5.7 inch, 1920 x 1080 Pixel FHD AUO screen
CPU: MTK6750T Octa Core ( A53 x 4 1.5GHz + A53 x 4 1.0GHz )
System: Android 7.0
RAM + ROM:4GB RAM+64GB ROM
Camera: 13.0MP ( SW 16.0MP ) front camera + 13.0MP ( SW 16.0MP ) back camera
Sensor: Ambient Light Sensor, Proximity Sensor, Gravity Sensor, Touch Sensor
SIM Card: dual SIM dual standby. Nano + Nano SIM
Feature:GPS
Bluetooth:4.0
Network:
2G: GSM 850/900/1800/1900MHz
3G: WCDMA 900/2100MHz
4G: FDD-LTE 800/900/1800/2100/2600MHz

Specification

Basic Information

Brand: OUKITEL
Type: 4G Phablet
OS: Android 7.0
Service Provider: Unlocked
Language: Multi language
SIM Card Slot: Dual SIM,Dual Standby
SIM Card Type: Nano SIM Card

Hardware

CPU: MTK6750T
Cores: 1.5GHz,1GHz,Octa Core
GPU: Mali-T860
RAM: 4GB RAM
ROM: 64GB
External Memory: TF card up to 128GB (not included)

Network

Wireless Connectivity: 3G,4G,Bluetooth 4.0,GPS,GSM,WiFi
Network type: FDD-LTE+WCDMA+GSM
2G: GSM 850/900/1800/1900MHz
3G: WCDMA 900/2100MHz
4G: FDD-LTE 800/900/1800/2100/2600MHz

Display

Screen type: 2.5D Arc Screen
Screen size: 5.7 inch
Screen resolution: 1920 x 1080 (FHD)

Camera

Camera type: Dual cameras (one front one back)
Back-camera: 13.0MP ( SW 16.0MP )
Front camera: 13.0MP ( SW 16.0MP )
Video recording: Yes

Media Formats

Picture format: BMP,GIF,JPEG,PNG
Music format: AAC,AMR,FLAC,M4A,OGG
Video format: 3GP,AVI,FLV,MKV,MP4

Other Features

I/O Interface: 2 x Nano SIM Slot,3.5mm Audio Out Port,Micophone,Micro USB Slot,Speaker,TF/Micro SD Card Slot
Bluetooth Version: V4.0
Sensor: Ambient Light Sensor,Gravity Sensor,Proximity Sensor
OTA: Yes
Breath LED: Yes
Additional Features: 3G,4G,Bluetooth,Browser,Calculator,Calendar,Camera,Fingerprint recognition,Fingerprint Unlocking,GPS,MP3,MP4,People,Wi-Fi

Battery

Battery Capacity (mAh): 3700mAh
Battery Type: Non-removable

Package Contents

Cell Phone: 1
Power Adapter: 1
USB Cable: 1
Back Case : 1
Silicone Case: 1
SIM Needle: 1

Dimensions and Weight

Product size: 15.71 x 7.68 x 0.98 cm / 6.19 x 3.02 x 0.39 inches
Package size: 18.50 x 11.30 x 5.20 cm / 7.28 x 4.45 x 2.05 inches
Product weight: 0.2100 kg
Package weight: 0.4580 kg

OUKITEL U11 Plus 4G Phablet Android 7.0 5.7 inch MTK6750T Octa Core 1.5GHz 4GB RAM 64GB ROM 13.0MP Front Camera Fingerprint Scanner- Black 4GB RAM 64GB ROM

OUKITEL U11 Plus 4G Phablet Android 7.0 5.7 inch MTK6750T Octa Core 1.5GHz 4GB RAM 64GB ROM 13.0MP Front Camera Fingerprint Scanner- Black 4GB RAM 64GB ROM

OUKITEL U11 Plus 4G Phablet Android 7.0 5.7 inch MTK6750T Octa Core 1.5GHz 4GB RAM 64GB ROM 13.0MP Front Camera Fingerprint Scanner- Black 4GB RAM 64GB ROM

OUKITEL U11 Plus 4G Phablet Android 7.0 5.7 inch MTK6750T Octa Core 1.5GHz 4GB RAM 64GB ROM 13.0MP Front Camera Fingerprint Scanner- Black 4GB RAM 64GB ROM

OUKITEL U11 Plus 4G Phablet Android 7.0 5.7 inch MTK6750T Octa Core 1.5GHz 4GB RAM 64GB ROM 13.0MP Front Camera Fingerprint Scanner- Black 4GB RAM 64GB ROM

OUKITEL U11 Plus 4G Phablet Android 7.0 5.7 inch MTK6750T Octa Core 1.5GHz 4GB RAM 64GB ROM 13.0MP Front Camera Fingerprint Scanner- Black 4GB RAM 64GB ROM

OUKITEL U11 Plus 4G Phablet Android 7.0 5.7 inch MTK6750T Octa Core 1.5GHz 4GB RAM 64GB ROM 13.0MP Front Camera Fingerprint Scanner- Black 4GB RAM 64GB ROM

OUKITEL U11 Plus 4G Phablet Android 7.0 5.7 inch MTK6750T Octa Core 1.5GHz 4GB RAM 64GB ROM 13.0MP Front Camera Fingerprint Scanner- Black 4GB RAM 64GB ROM

OUKITEL U11 Plus 4G Phablet Android 7.0 5.7 inch MTK6750T Octa Core 1.5GHz 4GB RAM 64GB ROM 13.0MP Front Camera Fingerprint Scanner- Black 4GB RAM 64GB ROM

OUKITEL U11 Plus 4G Phablet Android 7.0 5.7 inch MTK6750T Octa Core 1.5GHz 4GB RAM 64GB ROM 13.0MP Front Camera Fingerprint Scanner- Black 4GB RAM 64GB ROM

OUKITEL U11 Plus 4G Phablet Android 7.0 5.7 inch MTK6750T Octa Core 1.5GHz 4GB RAM 64GB ROM 13.0MP Front Camera Fingerprint Scanner- Black 4GB RAM 64GB ROM

OUKITEL U11 Plus 4G Phablet Android 7.0 5.7 inch MTK6750T Octa Core 1.5GHz 4GB RAM 64GB ROM 13.0MP Front Camera Fingerprint Scanner- Black 4GB RAM 64GB ROM

OUKITEL U11 Plus 4G Phablet Android 7.0 5.7 inch MTK6750T Octa Core 1.5GHz 4GB RAM 64GB ROM 13.0MP Front Camera Fingerprint Scanner- Black 4GB RAM 64GB ROM

OUKITEL U11 Plus 4G Phablet Android 7.0 5.7 inch MTK6750T Octa Core 1.5GHz 4GB RAM 64GB ROM 13.0MP Front Camera Fingerprint Scanner- Black 4GB RAM 64GB ROM

OUKITEL U11 Plus 4G Phablet Android 7.0 5.7 inch MTK6750T Octa Core 1.5GHz 4GB RAM 64GB ROM 13.0MP Front Camera Fingerprint Scanner- Black 4GB RAM 64GB ROM
OUKITEL U11 Plus 4G Phablet Android 7.0 5.7 inch MTK6750T Octa Core 1.5GHz 4GB RAM 64GB ROM 13.0MP Front Camera Fingerprint Scanner- Black 4GB RAM 64GB ROM
OUKITEL U11 Plus 4G Phablet Android 7.0 5.7 inch MTK6750T Octa Core 1.5GHz 4GB RAM 64GB ROM 13.0MP Front Camera Fingerprint Scanner- Black 4GB RAM 64GB ROM
OUKITEL U11 Plus 4G Phablet Android 7.0 5.7 inch MTK6750T Octa Core 1.5GHz 4GB RAM 64GB ROM 13.0MP Front Camera Fingerprint Scanner- Black 4GB RAM 64GB ROM
OUKITEL U11 Plus 4G Phablet Android 7.0 5.7 inch MTK6750T Octa Core 1.5GHz 4GB RAM 64GB ROM 13.0MP Front Camera Fingerprint Scanner- Black 4GB RAM 64GB ROM
OUKITEL U11 Plus 4G Phablet Android 7.0 5.7 inch MTK6750T Octa Core 1.5GHz 4GB RAM 64GB ROM 13.0MP Front Camera Fingerprint Scanner- Black 4GB RAM 64GB ROM
OUKITEL U11 Plus 4G Phablet Android 7.0 5.7 inch MTK6750T Octa Core 1.5GHz 4GB RAM 64GB ROM 13.0MP Front Camera Fingerprint Scanner- Black 4GB RAM 64GB ROM
OUKITEL U11 Plus 4G Phablet Android 7.0 5.7 inch MTK6750T Octa Core 1.5GHz 4GB RAM 64GB ROM 13.0MP Front Camera Fingerprint Scanner- Black 4GB RAM 64GB ROM
OUKITEL U11 Plus 4G Phablet Android 7.0 5.7 inch MTK6750T Octa Core 1.5GHz 4GB RAM 64GB ROM 13.0MP Front Camera Fingerprint Scanner- Black 4GB RAM 64GB ROM

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Customer Reviews

4.62 out of 5
  • 98
  • 33
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See all 137 reviews Write a Review
  • Daniela Apolonio
    Yes (0) Color: Blue Size: 4GB RAM+64GB ROM
    Oukitel U11 Plus
    Vou fala primeiro do aparelho desde quando comprei não tinha conseguido fazer o uso pois o aparelho veio com a placa quebrado o suporte guearbest me deu devido suporte sim,porém não tinha o dinheiro para reenvia o produto de volta e pra não correr r o risco de ser taxada novamente não reenviei o produto,porém recebi o reembolso que e um valor que podemos dizer que não vale a pena pois o preço que pagamos no produto para o que recebemos acho não justo.
    E dizer também que não venha ser investido dinheiro em aparelhos da oukitel pois não temos suporte pois vem a caixa com vários detalhes dizendo para entrar em contato não funciona eu tentei pois como comprei esse aparelho queria arruma lo já que não seria possível reenviar mandei mensagem para oukitel, e-mail telefone e nada até hoje pois como pode você ter um aparelho do fabricante e não consegui entrar em contato consegui compra essa placa e como reclamei vou deixar a foto do Estado em que recebi ele está agora estou correndo atrás para compra uma tela juntamente Touch pois como disse recebi aparelho com defeitos mandei foto e tudo e agora que consegui liga vou mostrar para todos o estado dele...
    Mas qualificando o produto ele e ótimo lindo design,um toque excelente um azul lindo pena que veio com defeito e quebrado....

    Nov 28,2018

  • Simon
    Yes (0) Color: Photo Black Size: 4GB RAM+64GB ROM
    Mr
    Oukitel U11 Plus is the latest mobile phone from company Oukitel. Actually it has many good features but we believe that most important are 4GB of RAM including 64 GB ROM. Oukitel U11 Plus has 5.7 inch AUO screen with full HD resolution – 1920 x 1080 pixels. Which is actually perfect in every way, I have tested the display inside and outside. Which in both cases works excellent with enough sharpness. Visibility is very good from every angle. It has a well-selected hardware for these price range Octa Core chipset Mediatek MT6750T with Mali-T860 GPU. But when we speak about memory it has impressive 4 GB of RAM including 64 GB ROM where user has approximately 53GB free storage space. We believe that for this price this is a good deal. But of course if you need more storage space than you can use a microSD card up to 128GB.
    Suggestion
    A bit heavy

    Feb 17,2018

  • Eduardo
    Yes (0) Color: Photo Black Size: 4GB RAM+64GB ROM
    Buen terminal
    Comieso por decir que el terminal en general es bueno.
    En aspecto fisico agradable a la visualizacion tanto de cuerpo como pantalla.sobra decir por la resolucio FHD.
    Tras el cuerpo metalico, la parte posterior(tapa) es de plastico.
    Camaras exelentes, sin opcion HDR o filtros.lento en captura.
    Multitareas sin problema, incluso probado la ram con juegos en linea.
    Se ubiera aprovechado la pantalla si los botones de inicio,atras y ventanas fueran bajo pantalla.
    Dual sim con un contraste a que la 1 es la 2, y la 2 es la 1. Quitando el conjugar sim 4g con tfd.
    Sin problema de bandas.
    Suggestion
    Resaltar:
    Camara lenta en captura
    Sim invertidas
    Tapa plastica
    Accesorios nulos en la tienda
    Pesado para la mano

    Jul 15,2018

  • Steve
    Yes (0) Color: Photo Black Size: 4GB RAM+64GB ROM
    Excellent phone with no deficiencies, amazing for the price.
    Large amount of ram and storage for a budget phone, 4gb + 64gb is hard to find at this price. Supports UK/EU 4g bands with good signal and wifi, everything runs quickly. Screen is very nice and responds to touch with no lag or issues, stays cool and the battery is great - easily 2 days use out of it and you can use it intensively for a full day and still have plenty of life left in it. The battery is actually a higher capacity than advertised (4100mah rather than 3700mah).
    Looks much more expensive than it is too, seems like no corners have been cut. Camera is good, obviously not on par with top tier phones but it produces good results and is more than adequate.
    Suggestion
    Not complaining at this price but the only improvements would be USB type C, fast charging, a removable battery and the newer Helio CPU, these would probably push the price of the phone up though and aren't essential. As it is it works brilliantly.

    Apr 22,2018

  • maxim
    Yes (0) Color: Photo Black Size: 4GB RAM+64GB ROM
    oukitel u11
    recommended!!!!!!!!!!!!!!!!!fast shipping 3 weeks less
    Amazing value for money
    Large impressive screen size
    Exterior look and feel is good
    Not too heavy
    13megapixel front and back cameras
    phone is very simple with slow gps ,nice display but at in the end simple phone just for talking not for games and internet,slow wifi slow gps no sensors but for normal talking use is very nice
    Excellent value for money, well built, sturdy, good screen, 4GB RAM, 64 GB ROM, OTA updates, android 7, also came with a screen protector and case
    Suggestion
    None as of yet :)

    Apr 23,2018

  • Oukitel U11
    Yes (0) Color: Blue Size: 4GB RAM+64GB ROM
    Nice for the preice
    recommended!!!!!!!!!!!!!!!!!fast shipping 3 weeks less
    Amazing value for money
    Large impressive screen size
    Exterior look and feel is good
    Not too heavy
    13megapixel front and back cameras
    phone is very simple with slow gps ,nice display but at in the end simple phone just for talking not for games and internet,slow wifi slow gps no sensors but for normal talking use is very nice
    Excellent value for money, well built, sturdy, good screen, 4GB RAM, 64 GB ROM, OTA updates, android 7, also came with a screen protector and case
    Suggestion
    none at the moment

    Jul 07,2018

  • Andreza Andrade
    Yes (6) Color: Photo Black Size: 4GB RAM+64GB ROM
    Smartphone Oukitel U11
    Segunda compra via internet, sendo a primeira pelo site Gearbest. Chegou no Brasil rapidinho, cerca de 16 dias úteis. Celular muito top, que roda os apps de boa (até os mais pesados que testei, de 3 GB), com um design belíssimo e ótimo acabamento. Só não vem com película nem fones, mas isso não chega a ser um problema, pois inclui a capinha de silicone e ejetor de chip. Um produto com 4 GB de RAM e 64 GB de armazenamento por este preço sai muito em conta pra nós, mesmo com a bendita taxa de importação. Super indico a todos!
    Obrigada, equipe Gearbest!
    Suggestion
    Nada contra.

    Oct 07,2017

  • Vanderlei
    Yes (0) Color: Photo Black Size: 4GB RAM+64GB ROM
    Oukitel U11 Plus
    muito bom e não é caro, rápido e com muita memória, tela grande e boa resolução, não gostei do gps, parece que não tem um sensor de boa qualidade, veio com. um probleminha que resolvi mas talvez não seja fácil pra qualquer um, acredito ter algum erro na tradução para o português Brasil, pois após tudo configurado e após ter desligado o aparelho, quanto tentei ligar de novo ficou travado na inicialização, fiz tudo de novo e aconteceu novamente, sabe como resolvi? instalei tudo e configurei em inglês e depois adicionei o idioma português. pra isso tive que reiniciar o aparelho com os botões de hardware, mesmo assim estou muito com esse smartphone

    Oct 08,2018

  • MAXIM
    Yes (0) Color: Photo Black Size: 4GB RAM+64GB ROM
    MAX
    RECOMMENDED!!!
    CAME 1 MOUTH
    ALL WORKS.2 DAYS. SATISFIED.
    CAME WITH FILM AND CASE.
    Great phone. Works perfectly. I'm right handed, and having the on button on the left side, is really good. I can do something with my right hand while switching on the phone. The phone is super fast and has a little light flashing when there is a message. The battery lasts a very long time
    Suggestion
    NONE.

    Jul 02,2018

  • Giovani
    Yes (0) Color: Blue Size: 4GB RAM+64GB ROM
    Es increible
    -Vale la pena por completo
    -54 G disponibles de rom
    -3.56 G de ram
    -Android 7
    -Camaras de 16 mpx
    -Huella dactilar
    -Octa Core 1.5 Gz(4) 1.0 Gz(4)
    -Flash tanto trasero como frontal
    -Pantalla 5.7 realmente buena
    -Colores brillantes y saturados
    -El diseño a mi en lo personal me gusta
    -Calidad precio, muy superior solo me costo 119 Dolares, es muy bueno por el precio
    -No pague el seguro, sin embargo me llego bien porque GearBest realmente es la mejor tienda en linea

    Sinceramente compren el mobil, vale la pena por completo.
    Suggestion
    Solo tengo algunas cosas en contra

    -No me gusta la capa de personalizacion
    -La conectividad WiFi no es la mejor
    -Las camaras de noche no son buenas
    -No tiene algunos sensores

    Les sugiero que lo compren vale la pena

    Jun 10,2018

FAQ for OUKITEL U11 Plus 4G Phablet

Customer Questions & Answers

  • All(32)
  • Product Information(24)
  • Stock Status
  • Payment(2)
  • About Shipping(4)
  • Others(2)
Q

What is the charger?

By Paul Apr-19/2018 00:23:38

A

Hello Paul,
This item has EU plug.

Q

What is the difference between black and photo black?

By Doreen Apr-01/2018 04:38:38

A

Hello Doreen,
PHOTO BLACK is more brighter.

Q

IF AT&T frequences say: 4G B4/1700/2100MHz This phone can use it for use 4G? I just wanna be sure.

By Erick Joshua Mar-29/2018 22:24:37

A

Hello Erick,
Unlocked for Worldwide use. Please ensure local area network is compatible. 
click here
for Network Frequency of your country. Please check with your carrier/provider before purchasing this item.

Network: 
2G: GSM 850/900/1800/1900MHz
3G: WCDMA 900/2100MHz
4G: FDD-LTE 800/900/1800/2100/2600MHz

Q

work this device in mexico?

By Oropeza Mar-20/2018 19:06:24

A

Hello Oropeza, 

Please check with your local communication company if they suport this network frequency:

2G: GSM 850/900/1800/1900MHz
3G: WCDMA 900/2100MHz
4G: FDD-LTE 800/900/1800/2100/2600MHz

Q

He comes with case and protector?

By Pedro Jan-24/2018 21:23:09

A

Hello Pedro,

It included below items:

Cell Phone: 1 
Power Adapter: 1 
USB Cable: 1 
Back Case : 1 
Silicone Case: 1 
SIM Needle: 1. 


Let me know if you need any further assistance. 


Q

Has this phone gyroscope sensor?

By Mohsen Jan-24/2018 20:59:28

A

Hello Mohsen,


Sensor: Ambient Light Sensor, Proximity Sensor, Gravity Sensor, Touch Sensor . 

Let me know if you need any further assistance. 


Q

This device work in italy? italian language is implemented?

By leonardo Jan-23/2018 10:54:22

A

Hello leonardo,


Yes, it can support italy language.

It can work with below Network: 
2G: GSM 850/900/1800/1900MHz
3G: WCDMA 900/2100MHz
4G: FDD-LTE 800/900/1800/2100/2600MHz 


Let me know if you need any further assistance. 


Q

Does it have notification LED?

By Zeljko Jan-14/2018 12:26:21

A

Hello Zeljko,
Yes, the item can support the function.

Hope you can understand that.

Q

Does this ,phone support two SIM cards plus one SD card at the same time? Or does the SD card take the place of one SIM card?

By Franck ROBERT Oct-22/2017 17:22:28

A

Hello Franck,
SIM Card: dual SIM dual standby. Nano + Nano SIM.

Q

Is this 4G Phablet okay with Canadian's frequency band. Thanks

By Vince Sep-19/2017 14:10:09

A

Hello Vince,

It just can work with below Network: 
2G: GSM 850/900/1800/1900MHz
3G: WCDMA 900/2100MHz
4G: FDD-LTE 800/900/1800/2100/2600MHz. 

Let me know if you need any further assistance. 


Q

What is the charger?

By Paul Apr-19/2018 00:23:38

A

Hello Paul,
This item has EU plug.

Q

What is the difference between black and photo black?

By Doreen Apr-01/2018 04:38:38

A

Hello Doreen,
PHOTO BLACK is more brighter.

Q

IF AT&T frequences say: 4G B4/1700/2100MHz This phone can use it for use 4G? I just wanna be sure.

By Erick Joshua Mar-29/2018 22:24:37

A

Hello Erick,
Unlocked for Worldwide use. Please ensure local area network is compatible. 
click here
for Network Frequency of your country. Please check with your carrier/provider before purchasing this item.

Network: 
2G: GSM 850/900/1800/1900MHz
3G: WCDMA 900/2100MHz
4G: FDD-LTE 800/900/1800/2100/2600MHz

Q

He comes with case and protector?

By Pedro Jan-24/2018 21:23:09

A

Hello Pedro,

It included below items:

Cell Phone: 1 
Power Adapter: 1 
USB Cable: 1 
Back Case : 1 
Silicone Case: 1 
SIM Needle: 1. 


Let me know if you need any further assistance. 


Q

Has this phone gyroscope sensor?

By Mohsen Jan-24/2018 20:59:28

A

Hello Mohsen,


Sensor: Ambient Light Sensor, Proximity Sensor, Gravity Sensor, Touch Sensor . 

Let me know if you need any further assistance. 


Q

This device work in italy? italian language is implemented?

By leonardo Jan-23/2018 10:54:22

A

Hello leonardo,


Yes, it can support italy language.

It can work with below Network: 
2G: GSM 850/900/1800/1900MHz
3G: WCDMA 900/2100MHz
4G: FDD-LTE 800/900/1800/2100/2600MHz 


Let me know if you need any further assistance. 


Q

Does it have notification LED?

By Zeljko Jan-14/2018 12:26:21

A

Hello Zeljko,
Yes, the item can support the function.

Hope you can understand that.

Q

Does this ,phone support two SIM cards plus one SD card at the same time? Or does the SD card take the place of one SIM card?

By Franck ROBERT Oct-22/2017 17:22:28

A

Hello Franck,
SIM Card: dual SIM dual standby. Nano + Nano SIM.

Q

Is this 4G Phablet okay with Canadian's frequency band. Thanks

By Vince Sep-19/2017 14:10:09

A

Hello Vince,

It just can work with below Network: 
2G: GSM 850/900/1800/1900MHz
3G: WCDMA 900/2100MHz
4G: FDD-LTE 800/900/1800/2100/2600MHz. 

Let me know if you need any further assistance. 


Q

What is the power of the battery and how much the unit weighs including the battery?

By Rey Bautista Sep-17/2017 18:22:11

A

Hello Rey,

Battery Capacity (mAh): 3700mAh 
Battery Type: Non-removable. 

Product weight: 0.2100 kg.

Let me know if you need any further assistance. 


Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Q

How i purchase this cellphone in pakistan ?

By Tasawar Jun-02/2017 05:45:48

A

Hi Tasawar.

Yes, we can ship the item to Pakistan.

Please be sure your local network service provider support the network frequency of the phone.

To know more about the frequency of your network service provider, please check here: http://maps.mobileworldlive.com/ 

Have a nice day!

Q

How i purchase this cellphone in pakistan ?

By Tasawar Jun-02/2017 05:45:44

A

Hi Tasawar.

Yes, we can ship the item to Pakistan.

Please be sure your local network service provider support the network frequency of the phone.

To know more about the frequency of your network service provider, please check here: http://maps.mobileworldlive.com/ 

Have a nice day!


Q

Hello! I wanted to Ask a question based on the product. If If purchase this phone, Will i have the right to return the phone and get My money Back If the phone brokes?

By Alisa Jun-11/2017 17:07:46

A

Hello Alisa
Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html 

Q

hello Sir ; am i gonna pay airport fees if I purchase this phone ; I live in morocco and sometimes they ask for extra fees when it comes to phones especially anything morethan 100 USD Thank you

By Gary Jun-05/2017 22:30:11

A

Hello Gary, 

Thanks for your inquiry.
According to our website's policy import taxes are solely customer's responsibility.
Please check this link http://www.gearbest.com/about/faq.html.


In accordance with customs regulations we cannot declare a lower value on the invoice or declare the item as a gift.

Unfortunately,we have no control over these regulations and potential import duties.


For your reference, taxes are charged by their local Customs Office and country regulations that is beyond our control.


Q

can you send me full procedure of shipping? how i would pay money? i have no paypal account...

By tasawar hussain Jun-02/2017 09:52:20

A

Hello tasawar,


To place an order with Gearbest is easy, simply follow the steps below:

1. Sign in to your GB account through your registered email address.

2. Add the items you wish to purchase to your shopping cart. Choose your delivery country and shipping method. The shipping cost will be shown. 

3. Click "Proceed to check out". You will find different payment options for you to select from. 

4. Fill in your account details and address . Then click “Place your order ”.

You can pay for your order via PayPal or credit card via PayPal. We also accept payments via Western Union or bank transfer.


Q

can you send me full procedure of shipping? how i would pay money? i have no paypal account...

By tasawar hussain Jun-02/2017 09:52:15

A

Hello tasawar,


To place an order with Gearbest is easy, simply follow the steps below:

1. Sign in to your GB account through your registered email address.

2. Add the items you wish to purchase to your shopping cart. Choose your delivery country and shipping method. The shipping cost will be shown. 

3. Click "Proceed to check out". You will find different payment options for you to select from. 

4. Fill in your account details and address . Then click “Place your order ”.

You can pay for your order via PayPal or credit card via PayPal. We also accept payments via Western Union or bank transfer.


Q

work this device in mexico?

By Oropeza Mar-20/2018 19:06:24

A

Hello Oropeza, 

Please check with your local communication company if they suport this network frequency:

2G: GSM 850/900/1800/1900MHz
3G: WCDMA 900/2100MHz
4G: FDD-LTE 800/900/1800/2100/2600MHz

Q

HELLO I WANT TO BUY 4 CELL OF THIS, MORE PRECISP TO BUY SEPARATELY, NOT TO BE TAXED. YOU DECLARE VALUE BELOW? HE TTA COSTING 130 DOLLAR HOW HOW DO YOU DECLARE 85 DOLLAR?

By CARLOS SANTANA Aug-03/2017 16:59:10

A

Hello CARLOS, 


Unfortunately we cannot declare goods at a lower value than what the item is truly worth. We are sorry for this inconvenience. 


We regret that we cannot under declare goods due to customs laws or guarantee that our customers will not have to pay import tax. However, we will always strive to ensure that customers do not incur further costs and will always choose the best shipping solution possible for the destination country that the customer has chosen.


Please refer to our shipping and handling terms and conditions, here: http://www.gearbest.com/about/terms-and-conditions.html


If you have any more questions please feel free to contact us. 


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