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Blackview BV8000 Pro 4G Smartphone

- SILVER 214482602

6GB RAM 64GB ROM MTK6757 IP68 Waterproof Grade

Brand: Blackview 4.67 213 Customer Reviews | 71 answered questions

Price: 275.65

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Tip:
Unlocked for Worldwide use. Please ensure local area network is compatible. click here for Network Frequency of your country. Please check with your carrier/provider before purchasing this item.

Blackview BV8000 Pro 4G Smartphone 5.0 inch Android 7.0 MTK6757 Octa Core 2.3GHz 6GB RAM 64GB 16.0MP Rear Camera NFC OTG Fingerprint Sensor
Main Features:
● Display: 5.0 inch, 1920 x 1080 pixels FHD Corning Gorilla Glass screen
● CPU: MTK6757 Octa Core 2.3GHz
● System: Android 7.0
● Camera: 8.0MP front camera + rear camera 16.0MP
● Sensor: Ambient Light Sensor, E-Compass, Geomagnetic Sensor, Gravity Sensor, Proximity Sensor, Touch Sensor
● SIM Card: dual SIM dual standby, Nano SIM + Nano SIM
● Feature: GPS, A-GPS, GLONASS
● Bluetooth:4.0
● Network:
GSM850/900/1800/1900MHz
WCDMA 850/900/1700/1900/2100MHz TD-SCDMA B34/B39
FDD-LTEB1/B2/B3/B4/B5//B7/B17/B19/B20
TD-LTEB38/B39/B40/B41

Specification

Basic Information	Brand: Blackview Language: English, Russian, German, French, Spanish, Polish, Portuguese, Italian, Norwegian OS: Android 7.0 Service Provider: Unlocked SIM Card Slot: Dual SIM,Dual Standby SIM Card Type: Nano SIM Card Type: 4G Smartphone
Hardware	CPU: MTK6757 Cores: 2.3GHz,Octa Core External Memory: TF card up to 256GB RAM: 6GB RAM ROM: 64GB
Network	2G: GSM 1800MHz,GSM 1900MHz,GSM 850MHz,GSM 900MHz 3G: WCDMA B1 2100MHz,WCDMA B2 1900MHz,WCDMA B4 1700MHz,WCDMA B5 850MHz,WCDMA B8 900MHz Network type: FDD-LTE,GSM,TD-SCDMA,TDD-LTE,WCDMA WIFI: 802.11a/b/g/n wireless internet Wireless Connectivity: 3G,4G,Bluetooth,GPS,GSM,NFC,WiFi TD-SCDMA: TD-SCDMA B34/B39 4G LTE: FDD B1 2100MHz,FDD B17 700MHz,FDD B2 1900MHz,FDD B20 800MHz,FDD B3 1800MHz,FDD B4 1700MHz,FDD B5 850MHz,FDD B7 2600MHz,TDD B19 800MHz,TDD B38 2600MHz,TDD B39 1900MHz,TDD B40 2300MHz,TDD B41 2500MHz
Display	Screen resolution: 1920 x 1080 (FHD) Screen size: 5.0 inch Screen type: Corning Gorilla Glass,IPS
Camera	Back-camera: 16.0MP Camera type: Dual cameras (one front one back) Front camera: 8.0MP Video recording: Yes
Media Formats	Picture format: BMP,GIF,JPEG,JPG,PNG
Other Features	Additional Features: 3G,4G,Alarm,Bluetooth,Browser,Calculator,Calendar,Camera,Fingerprint recognition,Fingerprint Unlocking,GPS,MP3,MP4,People,Sound Recorder,WiFi Bluetooth Version: V4.0 Google Play Store: Yes I/O Interface: 2 x Nano SIM Slot,3.5mm Audio Out Port,Micophone,Micro USB Slot,Speaker,TF/Micro SD Card Slot,Type-C OTG : Yes Sensor: Ambient Light Sensor,E-Compass,Geomagnetic Sensor,Gravity Sensor,Proximity Sensor
Battery	Battery Capacity (mAh): 4180mAh Built-in Battery Type: Lithium-ion Polymer Battery Battery Volatge: 3.8V
Package Contents	Cell Phone: 1 Earphones: 1 English Manual : 1 OTG Adapter: 1 OTG Cable: 1 Power Adapter: 1 Screen Protector: 1 Screw: 4 Screwdriver: 1 USB Cable: 1
Dimensions and Weight	Package size: 19.40 x 19.40 x 4.50 cm / 7.64 x 7.64 x 1.77 inches Package weight: 0.6410 kg Product size: 15.59 x 7.92 x 1.32 cm / 6.14 x 3.12 x 0.52 inches Product weight: 0.2400 kg

Blackview BV8000 Pro 4G Smartphone 5.0 inch Android 7.0 MTK6757 Octa Core 2.3GHz 6GB RAM 64GB ROM 16.0MP Rear Camera NFC OTG Fingerprint Sensor- Silver

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Customer Reviews

4.67 out of 5

5 Star 157
4 Star 50
3 Star 1
2 Star 1
1 Star 4

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All (213)
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Doug
Yes (4) Color: Gray

douga87

The phone its self is a nice looking phone. It\'s large and feels well made. you know it could take a regular fall from your hand.

the camera is good, not brilliant though. it takes a second or two to focus.
photos on the phone seem over saturated but I\'m sure it\'s just to do with phone options.

Ive had it in water in the sink with no issues.

I missed where the Add mentioned its a Type C Charger, not the regular Android you would be used to its no big deal as you get everything you need in the box and Blackview has added a handy little adaptor from a standard one to the type c so you can have a spare charger too.

the battery lasts me roughly 2 days of use wich ranges from Gps. bluetooth, streaming music and calls, and texts.

Overall I am happy with the phone as I think it\'s the best value phone you will get for in around the €300 area.

Suggestion

one annoying feature ive found is the headphone jack. it seems a little deeper than normal ones so the Aux lead in my car doesn\'t work. maybe there is an adaptor available I have not looked into this.

It does not have HD calling that is available in High spec phones here in Ireland.

The camera takes a moment to focus but nothing too bad.
photos on the phone seem over saturated but I\'m sure it\'s just to do with phone options.

cannot load photos and video from phone here as they exceed the file size.
Jul 09,2017
Konstantinos
Yes (2) Color: Golden

Mr

The Blackview BV8000 Pro is probably the first rugged phone to come with the hardware you’d normally find on a mid-range device but encased in a super durable outer shell. This means you can get a proper and smooth Android user experience in pretty much any real life scenario, without the risk of getting your handset damaged. This all sounds good on a spec sheet, but how does it actually behave in every day use?

Suggestion

antutu only 59.000 above...- back softkey is at a bad place, hard to touch. W- I am right handed, but use the phone sometimes w- gps always loses signal, navigation is not punct
Sep 22,2017
Ricardo
Yes (1) Color: Silver

O Melhor ShockProof do Mercado

Equipamento bem construido e robusto
Tráz adaptador para o micro usb e para ligar uma pen drive ao equipamento, tráz tambem uma pelicula já colocada no equipamento e uma extra e fones.
Camara de 16mgp bastante razoavel, qualidade do ecrã com bom contraste e luminosidade. Em relação ao som, fiquei surpriendido com o volume que para um equipamento estanque e com uma estrutura envolvente tao robusta e expessa a volta do equipamento consegue tocar bem alto.Leitor de impressão digital funciona 10 tentativas em 10

Suggestion

As teclas de volume tem alguma folga e fazem um telintar desagradavel.
É um bocado expesso de mais.
Chapa de metal a dizer ip68 era totalmente desnecessário.
Muito pesado.
Jan 06,2018
MAT Engineer

Yes (0) Color: Gray

Engineer

Very good product! it works well and resists water impacts as advertised, the only downside is the charging cord on the C type side is extra long therefor no other cable is useful to charge or transfer files. Same issue with the 3.5 only the headphones in the box works as intended with this device.
I like the product and its performance and many people make good comments on the tough appearance.

I'm satisfied with the quality of the product by the price I paid.
but compared with more commercial brands connectivity isn't where should be.

Jan 16,2019
dastillero

Yes (5) Color: Gray

Impressive device

- really good looking device. Good design
- solid build. Everything fits well
- not much bloatware. Almost vanilla android with customized launcher and theme
- it's fast. No lag except when updating/installing a lot of applications
- screen is crisp and works well outdoors
- loud speakers with not much sound distortion
- calling sound is good as well as signal
- notification led available
- no need for a protecting case :)

Suggestion

- it's big and quite heavy
- if you change SIMs/microSD too often, the four screws you need to remove to open the lid will bother you
- USB-C and earphone ports are not standard, they are deeper than normal so you need specific connectors
- OS is not completely translated into spanish. Looks like there are issues with other translations too (polish, Czech...). Some badly translated settings options make them confusing
- launcher and settings icons look old and outdated :D
- cameras are only average, but do their function
- notification led is too dim
- although the device is quite fast, I expected a little bit more of the SoC, but if you don't play heavy games it will be powerful enough
- Android 7.0 "only". I hope Blackview will upgrade this excellent phone to 7.1.1 at least

Jul 26,2017
Kiss László
Yes (0) Color: Golden

Hungary 3200 Gyöngyös

Számomra tökéletes telefon. Kiváló ár / érték arány!
Ami nagyon meglepett, az az ujjlenyomat olvasó gyorsasága, pontossága.
Csak ajánlani tudom mindenki számára!
Extraként egy univerzális hálózati adaptert is kaptam hozzá :)

For me a perfect phone. Great value for money!
What surprised me is the speed and precision of the fingerprint reader.
I can only recommend it to everyone!
As an extra I also got a universal AC adapter :)

Suggestion

Nem tapasztaltam semmi olyat amit hátrányként akár csak meg is lehetne említeni.

I did not find anything that could even be mentioned as a disadvantage.
Dec 24,2017
Everett
Yes (4) Color: Silver

BlackView BV8000 pro

The phone was great for about 3 months. Camera was decent...Then it experienced charging issues. I would have to restart the phone for it to accept a charge. Here I am about 4 months in and it will not charge at all. It just says its charging and never does. Sometimes the touch screen is unresponsive. I recommend looking into other phones around this price range. I am completely disappointed by this phone. Tired of fighting with it.

Suggestion

Can't charge. Head phone jack is too deep for most headphones. especially in the U.S.A

return policy discontinued as soon as I needed it. WASTE OF MONEY
Feb 24,2018
Pankaj

Yes (1) Color: Golden

SIM not Recognised after auto updates

I have been using this phone for the last 4 months. I have been extremely happy with it. However a few days back after it auto-updated its OS, it stopped recognizing the SIM. I tried to reset the phone to factory updates, but still no change. All else is working, but it does not recognize any SIM now. I wrote to the company, but they have not responded. I hope they will take cognizance of this review and send me a solution. What use is a phone, that cannot call?

Suggestion

Failed to recognize the sim after auto-updates on the OS. This is a perineal problem with this phone. I checked on the net, and a lot many are facing the same problem. Hope the company comes out with a solution. As of now the phone is just paper-weight and a tab.

Apr 06,2018
Blondy1982

Yes (0) Color: Gray

Ottimo telefono

A distanza di circa 6 mesi dall'acquisto il prodotto funziona ancora ottimamente. Buon prodotto, ben fornita la confezione dalla casa-madre. Fortunatamente per ora non ho ancora avuto modo la resistenza agli urti ed eventualmente all'acqua ma sicuramente sta durando più del mio vecchio Samsung Note Edge ed ho speso meno della metà.
Tempi di spedizione un po' lunghi ma alla fine nel rapporto qualità prezzo ne vale decisamente la pena.
Ottimo prodotto.

Nov 16,2018
Dilip66
Yes (1) Color: Gray

BV8000 Pro

Very solid build.
Easy to set up.
Battery charges quickly.
Fast delivery to Spain. (5 days from EU warehouse.)
Dedicated camera button.
Runs smoothly.
Copes OK with hd games.
Video playback is OK.
powerful (loud) speaker
Sits in the hand comfortably, despite its size.
Fast fingerprint scanner located on the side of the phone is convenient.

Suggestion

Supplied earphones are not very good.
Needs an adaptor to use third party earphones (available from Amazon.es Amazon.co.UK for about 10 euros).
Heavy and thick. (to be expected from a rugged Phone.
Jan 10,2018

FAQ for Blackview BV8000 Pro 4G Smartphone

Does the Blackview BV8000 Pro support 5ghz WiFi?

Yes, it does.
Will the phone come with hot spot function?

Blackview BV8000 Pro can work as a hot spot.
Does Blackview BV8000 Pro support wireless charging?

No, it doesn't.
Will Blackview BV8000 Pro come with radio?

It comes with radio.
Will this phone work in my country?

For details, please refer to the post about country-based mobile phone network frequency bands coverage guide:
Country-based mobile phone network frequency bands coverage guide and the checking method: 4 steps to know whether a phone will work in your country
What is the IMEI number of this device?

We cannot provide IMEI (international mobile equipment identity) numbers because each cell phone will be given a unique set of numbers after its assembly, We can't open the packaging.

Related post about finding Xiaomi smartphone IMEI:
How to find the IMEI number of Xiaomi smartphone
Why do 16GB phones only have 12GB storage available?

Related post: Why do 16GB phones only have 12GB storage available
Why I cannot hear any sound when making or receiving a call?

1. Make sure the protective film has been removed completely;

2. Try to turn up the volume of the handset;

3. Try to change mobile signal in your area might be poor;

4. If you cannot hear the voice of the receiver, it might be the problem of the receiver's phone or signal.
How to use smartphone as a mouse, touchpad or keyboard?

Please refer to the post below: Use your smartphone as a mouse, touchpad or keyboard
What is the SAR value of the phone?

We have listed the SAR value of some cell phones, you can refer to it:
How to use IMEI number to track your lost Android phone?

Please visit our blog for more details: How to use IMEI number to track your lost Android phone
How to revive any dead phone battery?

There are four ways to revive dead phone battery, refer to post: 4 secret ways to revive any dead phone battery
How to fix unresponsive touch screen on Android phone?

You will find answer here: How to fix unresponsive touch screen on Android phone
How to to remove phone scratches?

Please visit our blog: Insider's Guide | 7 easy ways to remove phone scratches
How to unlock an Android phone if i forgot the password?

You will find answer here: How to unlock an Android phone if you forgot the password
Can this item be shipped to my country?

We can deliver orders to most countries. For a detailed explanation of each shipping method, destination and approximate delivery time, please check our website:

GearBest shipping methods

20 things you need to know when shopping on GearBest

Short guide on tracking fees and shipping insurance on GearBest

GearBest shipping memo: save money on delivery by choosing the best option
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Customer Questions & Answers

All(71)
Product Information(56)
Stock Status
Payment
About Shipping(9)
Others(6)

Q Could you please send as a physical person to a physical person and as gift? By Luan Max May-26/2018 02:22:18: A

Hi Luan,
Unfortunately we cannot declare goods at a lower value than what the item is truly worth or as gift. We are sorry for this inconvenience.

We regret that we cannot under declare goods due to customs laws or guarantee that our customers will not have to pay import tax. However, we will always strive to ensure that customers do not incur further costs and will always choose the best shipping solution possible for the destination country that the customer has chosen.

Please refer to our shipping and handling terms and conditions, here: http://www.gearbest.com/about/terms-and-conditions.html

Q Will the phone work on the Verizon network? By stephan Feb-10/2018 01:03:33: A

Hello stephan,
Please check with your local communication company if they suport this network frequency:
GSM 850/900/1800/1900MHz
WCDMA 850/900/1700/1900/2100MHz TD-SCDMA B34/B39
FDD-LTE B1/B2/B3/B4/B5//B7/B17/B19/B20
TD-LTE B38/B39/B40/B41

Q Hello! Does the phone support a Hungarian language? Thanks a lot! By Dancs Feb-06/2018 12:42:01: A

Hello Dancs,
We are sincerely sorry that there is no Hungarian for the item.Hope you may understand us.

Language: English, Russian, German, French, Spanish, Polish, Portuguese, Italian, Norwegian

Q Does it come with Google Play? By Leonardo Feb-05/2018 11:13:43: A

Hello Leonardo,
Google Play Store: Yes
Let me know if you need any help.

Q EUWhouse o[tions : G-W-5 , G-W-3 , G-W-9. G-W-16 where are this warehouses? i live in greece. if i will buy from these warehouses i dont pay customs? By perinic Jan-25/2018 10:14:35: A

Hello perinic,
Please note that the G-W-5 is located in Czech Republic, G-W-3 in UK, G-W-9 in France and G-W-16 in Spain.
We are sorry that we are unable to predict or avoid the customs tax.
If you want to know detailed information, you can contact local post office to check it.

Q Is this phone compatible in Australia By Richard Jan-19/2018 04:58:47: A

Hello Richard,

It can work with below Network:
GSM 850/900/1800/1900MHz
WCDMA 850/900/1700/1900/2100MHz TD-SCDMA B34/B39
FDD-LTE B1/B2/B3/B4/B5//B7/B17/B19/B20
TD-LTE B38/B39/B40/B41.

Let me know if you need any further assistance.

Q There is a picture with more languages than in the description. I am looking for a phone with Czech language option. Does this phone has a Czech language in the Menu as on the picture? Thanks, Jan By Jan Jan-10/2018 10:34:19: A

Hello Jan,
Thanks for your inquiry.
Sorry, the item does not have Czech language.

Q korea language? By Jongho Nov-21/2017 11:40:45: A

Hello Jongho,
Language: English, Russian, German, French, Spanish, Polish, Portuguese, Italian, Norwegian
It doesn't have korea language.
Let me know if you need any help.

Q Helo can i hawe swedish language in the telefone By norbert Nov-11/2017 17:36:31: A

Hello norbert,

Sorry it just can support below Language: English, Russian, German, French, Spanish, Polish, Portuguese, Italian, Norwegian .

Let me know if you need any further assistance.

Q would suppord estonian language??? By jmse Nov-09/2017 18:58:17: A

Hello jmse,

Sorry it just can support below Language: English, Russian, German, French, Spanish, Polish, Portuguese, Italian, Norwegian .

Let me know if you need any further assistance.

Q Will the phone work on the Verizon network? By stephan Feb-10/2018 01:03:33: A

Hello stephan,
Please check with your local communication company if they suport this network frequency:
GSM 850/900/1800/1900MHz
WCDMA 850/900/1700/1900/2100MHz TD-SCDMA B34/B39
FDD-LTE B1/B2/B3/B4/B5//B7/B17/B19/B20
TD-LTE B38/B39/B40/B41

Q Hello! Does the phone support a Hungarian language? Thanks a lot! By Dancs Feb-06/2018 12:42:01: A

Hello Dancs,
We are sincerely sorry that there is no Hungarian for the item.Hope you may understand us.

Language: English, Russian, German, French, Spanish, Polish, Portuguese, Italian, Norwegian

Q Does it come with Google Play? By Leonardo Feb-05/2018 11:13:43: A

Hello Leonardo,
Google Play Store: Yes
Let me know if you need any help.

Q Is this phone compatible in Australia By Richard Jan-19/2018 04:58:47: A

Hello Richard,

It can work with below Network:
GSM 850/900/1800/1900MHz
WCDMA 850/900/1700/1900/2100MHz TD-SCDMA B34/B39
FDD-LTE B1/B2/B3/B4/B5//B7/B17/B19/B20
TD-LTE B38/B39/B40/B41.

Let me know if you need any further assistance.

Q There is a picture with more languages than in the description. I am looking for a phone with Czech language option. Does this phone has a Czech language in the Menu as on the picture? Thanks, Jan By Jan Jan-10/2018 10:34:19: A

Hello Jan,
Thanks for your inquiry.
Sorry, the item does not have Czech language.

Q korea language? By Jongho Nov-21/2017 11:40:45: A

Hello Jongho,
Language: English, Russian, German, French, Spanish, Polish, Portuguese, Italian, Norwegian
It doesn't have korea language.
Let me know if you need any help.

Q Helo can i hawe swedish language in the telefone By norbert Nov-11/2017 17:36:31: A

Hello norbert,

Sorry it just can support below Language: English, Russian, German, French, Spanish, Polish, Portuguese, Italian, Norwegian .

Let me know if you need any further assistance.

Q would suppord estonian language??? By jmse Nov-09/2017 18:58:17: A

Hello jmse,

Sorry it just can support below Language: English, Russian, German, French, Spanish, Polish, Portuguese, Italian, Norwegian .

Let me know if you need any further assistance.

Q The package includes Europe adapter? By הלל נגיד Nov-06/2017 19:26:58: A

Hello הלל,
Yes, we will send an EU adapter to you in the parcel.
Please rest assured.

Q Hello dear Sirs, Does the phone support a Lithuanian language? Thanks By Osvaldas Nov-01/2017 16:26:24: A

Hello Osvaldas,
We are sorry not support.
Language: English, Russian, German, French, Spanish, Polish, Portuguese, Italian, Norwegian

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Q Dears, it it possibile to know from where this article is shipped? i need to understand if I have to pay customs fees or not. Thanks and best Regards By Bruno Oct-26/2017 09:53:11: A

Hello Bruno,
We will ship the item from China.
Hope you can understand that.

Q Hi , can it be sent really fast in Canada ?? the lastest i need it by end of October !! I don t mind the little extra charge ,if any . By Sylvain Oct-06/2017 14:32:59: A

Hello Sylvain,
We can ship to your country via
Registered Air Mail 10 - 25 business days FREE SHIPPING
Expedited Shipping 3 - 10 business days $3.69

Q Hi guys, how long takes to Brazil? By luiz Oct-03/2017 12:48:16: A

Hello luiz,

Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.

Please refer to our shipping estimations below:
1) Expedited Shipping: 3-7 business days
2) Unregistered Air Mail & Registered Air Mail: 10-40 business days
3) Priority Line: 5-25 business days (Only available for certain countries)

Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

Q Hi. Can you declare "Baby toy" at U$ 19,99? By Fabio Sep-27/2017 19:36:09: A

Hello Fabio,

Unfortunately we cannot declare goods at a lower value than what the item is truly worth or other item. We are sorry for this inconvenience.

We regret that we cannot under declare goods due to customs laws or guarantee that our customers will not have to pay import tax. However, we will always strive to ensure that customers do not incur further costs and will always choose the best shipping solution possible for the destination country that the customer has chosen.

Please refer to our shipping and handling terms and conditions, here: http://www.gearbest.com/about/terms-and-conditions.html

If you have any more questions please feel free to contact us.

Q Hello, How long does it take to deliver this item to Saudi Arabia. By FJ PEZLO Sep-25/2017 07:47:38: A

Hello FJ,

Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.

Please refer to our shipping estimations below:
1) Expedited Shipping: 3-7 business days
2) Unregistered Air Mail & Registered Air Mail: 10-40 business days
3) Priority Line: 5-25 business days (Only available for certain countries)

Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

Q Hello! How long will it take to ship to Pisa, Italy? By Gezim Aug-15/2017 12:52:54: A

Hello Gezim,

Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.

Please refer to our shipping estimations below:
1) Expedited Shipping: 3-7 business days
2) Unregistered Air Mail & Registered Air Mail: 10-40 business days
3) Priority Line: 5-25 business days (Only available for certain countries)

Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

Q Does shipping from HK also goes though a route that avoids tax import ? By C4582 Aug-07/2017 14:55:21: A

Hello C4582,

If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations.

For more details, please check your local customs website.
See our FAQ's here: http://www.gearbest.com/about/faq.html

Q Pueden hacer envío a Perú? By Luiggi Jul-23/2017 17:23:17: A

Hello Luiggi,
I have checked that this item can send to Peru .

Q Does this product can be shipped to Brazil? By Jimmy Jun-13/2017 02:55:07: A

Hello Jimmy,

You can see the shipping costs and delivery time for your order during the checkout.

Simply add your products to your cart and select the country of delivery, then the available shipping options and costs will be displayed.

We have 3 methods of delivery, the estimated shipping times are below:
1) Expedited Shipping: 3-7 business days
2) Unregistered Air Mail & Registered Air Mail: 10-40 business days
3) Priority Line: 5-25 business days (Only available for certain countries)

Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

Q Could you please send as a physical person to a physical person and as gift? By Luan Max May-26/2018 02:22:18: A

Hi Luan,
Unfortunately we cannot declare goods at a lower value than what the item is truly worth or as gift. We are sorry for this inconvenience.

We regret that we cannot under declare goods due to customs laws or guarantee that our customers will not have to pay import tax. However, we will always strive to ensure that customers do not incur further costs and will always choose the best shipping solution possible for the destination country that the customer has chosen.

Please refer to our shipping and handling terms and conditions, here: http://www.gearbest.com/about/terms-and-conditions.html

Q EUWhouse o[tions : G-W-5 , G-W-3 , G-W-9. G-W-16 where are this warehouses? i live in greece. if i will buy from these warehouses i dont pay customs? By perinic Jan-25/2018 10:14:35: A

Hello perinic,
Please note that the G-W-5 is located in Czech Republic, G-W-3 in UK, G-W-9 in France and G-W-16 in Spain.
We are sorry that we are unable to predict or avoid the customs tax.
If you want to know detailed information, you can contact local post office to check it.

Q Dear seller, I already made the purchase of the device, I would like you to send it as a (GIFT). By Luiz Ribeiro Oct-25/2017 02:39:40: A

Hello Luiz,
Unfortunately we cannot declare goods as a gift. We are sorry for this inconvenience.

We regret that we cannot declare goods as a gift due to customs laws or guarantee that our customers will not have to pay import tax. However, we will always strive to ensure that our customers do not incur further costs and will always choose the best shipping solution possible for the destination country that the customer has chosen.

Please refer to our shipping and handling terms and conditions here: http://www.gearbest.com/about/terms-and-conditions.html

If you have any more questions please feel free to contact us.

Q Is it possible to insurance this phone in the U.K.? By Matt Sep-20/2017 11:31:47: A

Hello Matt,
Please ensure local area network is compatible. click http://maps.mobileworldlive.com/ for Network Frequency of your country. Please check with your carrier/provider before purchasing this item.
GSM 850/900/1800/1900MHz
WCDMA 850/900/1700/1900/2100MHz TD-SCDMA B34/B39
FDD-LTE B1/B2/B3/B4/B5//B7/B17/B19/B20
TD-LTE B38/B39/B40/B41

Q Is it possible ivoice to write prices for products 16eur shiping 4eur? And the invoice sent to my email? By vyga1977 Sep-17/2017 06:46:17: A

Hello vyga1977,

Unfortunately we cannot declare goods at a lower value than what the item is truly worth. We are sorry for this inconvenience.

We regret that we cannot under declare goods due to customs laws or guarantee that our customers will not have to pay import tax. However, we will always strive to ensure that customers do not incur further costs and will always choose the best shipping solution possible for the destination country that the customer has chosen.

Please refer to our shipping and handling terms and conditions, here: http://www.gearbest.com/about/terms-and-conditions.html
We can offer you invoice after we ship out your package.
If you have any more questions please feel free to contact us.

Q Hello, im from portugal, and i want to know if it works here, ande if i have to pay extra taxes, in portugal, becaus if it cames from europe its taxes free, but from china i have to pay 23% of the purchase? tank you! By Pedro Vilhena Aug-22/2017 15:48:38: A

Hello Pedro,

If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations.

For more details, please check your local customs website.
See our FAQ's here: http://www.gearbest.com/about/faq.html

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Shipping

There are two key factors which will affect the time you receive your items.

1: Item processing time
After receiving your order,we require some time to test the product to ensure its quality.The exact processing time varies depending on the item.The average processing time is 3 working days.but this can also be affected by the item's stock status. For small quantity orders,the processing time is 1-3days while larger quantity orders may require 2-5days.

2

Shipping methods

China Warehouse:
Shipping Type	Country or Region	Arrive within 1-7 Days	Arrive within 8-15 Days	Arrive within 16-30 Days	Arrive within 31-45 Days	Average Time (Days)
Unregistered Air Mail or Registered Air Mail	United States	0.52%	44.87%	49.88%	3.5%	18.13
	Spain, United Kingdom, Italy, Germany, France & Portugal	5.18%	43.44%	48.34%	1.17%	15
	Netherlands, Greece, Poland, Hungary, Slovakia, Czech Republic	2.96%	40.34%	52.54%	3.74%	18.66
	Russia	0%	4.45%	84.41%	11.1%	28
	Japan, Korea	0%	21.30%	68.80%	9.66%	17.75
	Brazil	0%	0%	23.91%	72.09%	38.6
	Turkey	0%	37.75%	59.05%	3.1%	20.33
	Thailand, Singapore & Malaysia	0%	40.39%	56.12%	2.6%	16.2
	Other countries	0.7%	38.79%	47.94%	8.56%	23.57
Priority Line	United States	12.28%	79.05%	7.4%	0.52%	11.75
	Spain, United Kingdom, Italy, Germany, France & Portugal	8.44%	66.56%	23.45%	0.45%	13.55
	Russia	0%	3.48%	75.79%	20.04%	31
	Brazil	2.21%	6%	61.29%	25.46%	30
	Turkey	20.42%	77%	3%	0.08%	10
	Australia	7.67%	86.60%	5.68%	0%	11
	Korea	97.54%	1.57%	0.89%	0%	7
	Japan	95.80%	2.09%	0%	0%	6.84
	Thailand, Singapore & Malaysia	58.96%	41.04%	0%	0%	8.45
	Other countries	22.33%	30.8%	27.62%	17.64%	18.65
Expedited Shipping	ALL countries(EMS)	3.8%	46.8%	26%	15%	14.8
Expedited Shipping	ALL countries(DHL)	65.8%	25.75%	3.86%	0.37%	6.72
GW Warehouse: Typically 3-5 days to the UK, 3-7 days to other European countries.
USA Warehouse:Generally, 3-7 days to a USA address.
ES Warehouse:Generally, 2-5 days to the Spain, 3-7 days to the Portugal.
Shipping from warehouse nearest to shipping address is faster. Additional charges may apply.
Note:This is a general guide and delays maybe caused force majeure, natural disasters, inclement weather, war, public holidays, and factors outside our control.

Payment

Gearbest.com accepts PayPal,Credit Cards,Wire Transfer,Westem Union, YandexMoney,Webmoney,Boleto,OXXO and BKM as secure payment methods.

1: Paypal
The most convenient payment method in the world.

2: Wire transfer
For orders which exceed $1,500,please contact us at support@gearbest.com.
Note: please email us the order number,the amount transferred along with currency type,and the exact date of the wire transfer.

3: Western Union
Please contact us at support@gearbest.com for details.
Note: please email us the following information after you have paid via Westem Union:
· Control Number(10 digits)
· The exact amount sent along with the currency
· Name of sender.
· Address of sender

4: YandexMoney、 Webmoney
With YandexMoney and Webmoney, it is convenient and safe for you to pay via credit card、wallet or cash

5: Boleto
For Brazil customers, we accept Boleto: you only need to fill in the payment information, remember your Boleto Voucher information and pay it within 3 days at any Boleto stores.

6: OXXO
For Mexico customers, we accept OXXO: you can choose OXXO payment on our website, and then remember your OXXO Voucher information and pay it within 3 days at any OXXO stores.

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Customer Questions & Answers

Could you please send as a physical person to a physical person and as gift?

Will the phone work on the Verizon network?

Hello! Does the phone support a Hungarian language? Thanks a lot!

Does it come with Google Play?

EUWhouse o[tions : G-W-5 , G-W-3 , G-W-9. G-W-16 where are this warehouses? i live in greece. if i will buy from these warehouses i dont pay customs?

Is this phone compatible in Australia

There is a picture with more languages than in the description. I am looking for a phone with Czech language option. Does this phone has a Czech language in the Menu as on the picture? Thanks, Jan

korea language?

Helo can i hawe swedish language in the telefone

would suppord estonian language???

Will the phone work on the Verizon network?

Hello! Does the phone support a Hungarian language? Thanks a lot!

Does it come with Google Play?

Is this phone compatible in Australia

There is a picture with more languages than in the description. I am looking for a phone with Czech language option. Does this phone has a Czech language in the Menu as on the picture? Thanks, Jan

korea language?

Helo can i hawe swedish language in the telefone

would suppord estonian language???

The package includes Europe adapter?

Hello dear Sirs, Does the phone support a Lithuanian language? Thanks

Dears, it it possibile to know from where this article is shipped? i need to understand if I have to pay customs fees or not. Thanks and best Regards

Hi , can it be sent really fast in Canada ?? the lastest i need it by end of October !! I don t mind the little extra charge ,if any .

Hi guys, how long takes to Brazil?

Hi. Can you declare "Baby toy" at U$ 19,99?

Hello, How long does it take to deliver this item to Saudi Arabia.

Hello! How long will it take to ship to Pisa, Italy?

Does shipping from HK also goes though a route that avoids tax import ?

Pueden hacer envío a Perú?

Does this product can be shipped to Brazil?

Could you please send as a physical person to a physical person and as gift?

EUWhouse o[tions : G-W-5 , G-W-3 , G-W-9. G-W-16 where are this warehouses? i live in greece. if i will buy from these warehouses i dont pay customs?

Dear seller, I already made the purchase of the device, I would like you to send it as a (GIFT).

Is it possible to insurance this phone in the U.K.?

Is it possible ivoice to write prices for products 16eur shiping 4eur? And the invoice sent to my email?

Hello, im from portugal, and i want to know if it works here, ande if i have to pay extra taxes, in portugal, becaus if it cames from europe its taxes free, but from china i have to pay 23% of the purchase? tank you!

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Shipping

Item processing time

Shipping methods

Payment

Paypal

Wire transfer

Western Union

YandexMoney、 Webmoney

Boleto

OXXO

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