Vernee  Mars Pro 4G Phablet
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Vernee Mars Pro 4G Phablet

- GRAY 6GB RAM 64GB ROM 216299102

Android 7.0 Helio P25 Fingerprint Sensor
246.56
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Unlocked for Worldwide use. Please ensure local area network is compatible. click here for Network Frequency of your country. Please check with your carrier/provider before purchasing this item.

Main Features:
Vernee Mars Pro 4G Phablet Android 7.0 5.5 inch Helio P25 Octa Core 2.5GHz 6GB RAM 64GB ROM Fingerprint Sensor 13.0MP Rear Camera Full Metal Body
● Display: 5.5 inch, 1920 x 1080 Pixel Corning Gorilla Glass 3 screen
● CPU: Helio P25 Octa Core 2.5GHz
● System: VOS based on Android 7.0
● RAM + ROM:6GB RAM+64GB ROM
● Camera: 5.0MP front camera + 13.0MP back camera
● Sensor: Ambient Light Sensor, E-Compass, Gravity Sensor, Gyroscope, Hall Sensor, Proximity Sensor, Touch Sensor
● SIM Card: dual SIM dual standby. Micro + Nano SIM
● Feature: GPS, A-GPS, Glonass
● Bluetooth:4.0
● Network:
2G: GSM 850/900/1800MHz
3G: WCDMA 900/2100MHz
4G: FDD-LTE 800/1800/2100/2600MHz

Specification:

Vernee  Mars Pro 4G Phablet Android 7.0 5.5 inch Helio P25 Octa Core 2.5GHz 6GB RAM 64GB ROM Fingerprint Sensor 13.0MP Rear Camera Full Metal Body- Gray 6GB RAM 64GB ROM

Basic Information

Brand: Vernee
Language: Arabic(lsrael), Arabic(lsrael), Arabic(lsrael), Catalan, Czech, Danish, Greek, German, English(United Kingdom), English(United States), Spanish, Estonian, Finnish, Perisan, French, Croatian, Armenian, Hungarian, Hindi, Hebrew, Italian, Indonesian, Japanese, Kazakh, Khmer, Korean, Lithuanian, Latviesu, Burmese(Paduak), Malay, Norwegian, Dutch, Polish, Portuguese, Romanian, Russian, Slovenian, Serbian, Swedish, Slovencina, Thai, Filipino, Turkey, Ukrainian, Urdu, Vietnamese, Simplified/Tradition Chinese
OS: Android 7.0
Service Provider: Unlocked
SIM Card Slot: Dual SIM,Dual Standby
SIM Card Type: Micro SIM Card,Nano SIM Card
Type: Phablet

Vernee  Mars Pro 4G Phablet Android 7.0 5.5 inch Helio P25 Octa Core 2.5GHz 6GB RAM 64GB ROM Fingerprint Sensor 13.0MP Rear Camera Full Metal Body- Gray 6GB RAM 64GB ROM

Hardware

CPU: Helio P25
Cores: 2.5GHz,Octa Core
External Memory: TF card up to 256GB
GPU: Mali T880
RAM: 6GB RAM
ROM: 64GB

Vernee  Mars Pro 4G Phablet Android 7.0 5.5 inch Helio P25 Octa Core 2.5GHz 6GB RAM 64GB ROM Fingerprint Sensor 13.0MP Rear Camera Full Metal Body- Gray 6GB RAM 64GB ROM

Network

2G: GSM 1800MHz,GSM 850MHz,GSM 900MHz
3G: WCDMA B1 2100MHz,WCDMA B8 900MHz
Network type: FDD-LTE,GSM,WCDMA
WIFI: 802.11a/b/g/n wireless internet
Wireless Connectivity: 3G,4G,A-GPS,Bluetooth,GPS,GSM,WiFi
4G LTE: FDD B1 2100MHz,FDD B20 800MHz,FDD B3 1800MHz,FDD B7 2600MHz

Vernee  Mars Pro 4G Phablet Android 7.0 5.5 inch Helio P25 Octa Core 2.5GHz 6GB RAM 64GB ROM Fingerprint Sensor 13.0MP Rear Camera Full Metal Body- Gray 6GB RAM 64GB ROM

Display

Screen resolution: 1920 x 1080 (FHD)
Screen size: 5.5 inch
Screen type: 2.5D Arc Screen,Corning Gorilla Glass 3

Vernee  Mars Pro 4G Phablet Android 7.0 5.5 inch Helio P25 Octa Core 2.5GHz 6GB RAM 64GB ROM Fingerprint Sensor 13.0MP Rear Camera Full Metal Body- Gray 6GB RAM 64GB ROM

Camera

Auto Focus: Yes
Back-camera: 13.0MP
Camera type: Dual cameras (one front one back)
Flashlight: Yes
Front camera: 5.0MP
Touch Focus: Yes
Video recording: Yes

Vernee  Mars Pro 4G Phablet Android 7.0 5.5 inch Helio P25 Octa Core 2.5GHz 6GB RAM 64GB ROM Fingerprint Sensor 13.0MP Rear Camera Full Metal Body- Gray 6GB RAM 64GB ROM

Media Formats

Games: Android APK
Music format: AAC,AMR,FLAC,MP3,WAV
Video format: 3GP,H.264,MPEG4

Vernee  Mars Pro 4G Phablet Android 7.0 5.5 inch Helio P25 Octa Core 2.5GHz 6GB RAM 64GB ROM Fingerprint Sensor 13.0MP Rear Camera Full Metal Body- Gray 6GB RAM 64GB ROM

Other Features

Additional Features: 3G,4G,Alarm,Bluetooth,Browser,Calculator,Calendar,Fingerprint recognition,Fingerprint Unlocking,GPS,MP3,MP4,People,WiFi
Bluetooth Version: V4.0
Google Play Store: Yes
I/O Interface: 1 x Micro SIM Card Slot,1 x Nano SIM Card Slot,TF/Micro SD Card Slot,Type-C
Sensor: Ambient Light Sensor,E-Compass,Gravity Sensor,Gyroscope,Hall Sensor,Proximity Sensor

Vernee  Mars Pro 4G Phablet Android 7.0 5.5 inch Helio P25 Octa Core 2.5GHz 6GB RAM 64GB ROM Fingerprint Sensor 13.0MP Rear Camera Full Metal Body- Gray 6GB RAM 64GB ROM

Battery

Battery Capacity (mAh): 3500mAh
Battery Type: Li-ion Battery,Non-removable

Vernee  Mars Pro 4G Phablet Android 7.0 5.5 inch Helio P25 Octa Core 2.5GHz 6GB RAM 64GB ROM Fingerprint Sensor 13.0MP Rear Camera Full Metal Body- Gray 6GB RAM 64GB ROM

Package Contents

Cell Phone: 1
English Manual : 1
Power Adapter: 1
SIM Needle: 1
USB Cable: 1

Vernee  Mars Pro 4G Phablet Android 7.0 5.5 inch Helio P25 Octa Core 2.5GHz 6GB RAM 64GB ROM Fingerprint Sensor 13.0MP Rear Camera Full Metal Body- Gray 6GB RAM 64GB ROM

Dimensions and Weight

Package size: 17.50 x 10.00 x 4.50 cm / 6.89 x 3.94 x 1.77 inches
Package weight: 0.4500 kg
Product size: 15.10 x 7.40 x 0.76 cm / 5.94 x 2.91 x 0.3 inches
Product weight: 0.1610 kg

Vernee  Mars Pro 4G Phablet Android 7.0 5.5 inch Helio P25 Octa Core 2.5GHz 6GB RAM 64GB ROM Fingerprint Sensor 13.0MP Rear Camera Full Metal Body- Gray 6GB RAM 64GB ROM
Vernee  Mars Pro 4G Phablet Android 7.0 5.5 inch Helio P25 Octa Core 2.5GHz 6GB RAM 64GB ROM Fingerprint Sensor 13.0MP Rear Camera Full Metal Body- Gray 6GB RAM 64GB ROM
Vernee  Mars Pro 4G Phablet Android 7.0 5.5 inch Helio P25 Octa Core 2.5GHz 6GB RAM 64GB ROM Fingerprint Sensor 13.0MP Rear Camera Full Metal Body- Gray 6GB RAM 64GB ROM
Vernee  Mars Pro 4G Phablet Android 7.0 5.5 inch Helio P25 Octa Core 2.5GHz 6GB RAM 64GB ROM Fingerprint Sensor 13.0MP Rear Camera Full Metal Body- Gray 6GB RAM 64GB ROM
Vernee  Mars Pro 4G Phablet Android 7.0 5.5 inch Helio P25 Octa Core 2.5GHz 6GB RAM 64GB ROM Fingerprint Sensor 13.0MP Rear Camera Full Metal Body- Gray 6GB RAM 64GB ROM
Vernee  Mars Pro 4G Phablet Android 7.0 5.5 inch Helio P25 Octa Core 2.5GHz 6GB RAM 64GB ROM Fingerprint Sensor 13.0MP Rear Camera Full Metal Body- Gray 6GB RAM 64GB ROM
Vernee  Mars Pro 4G Phablet Android 7.0 5.5 inch Helio P25 Octa Core 2.5GHz 6GB RAM 64GB ROM Fingerprint Sensor 13.0MP Rear Camera Full Metal Body- Gray 6GB RAM 64GB ROM
Vernee  Mars Pro 4G Phablet Android 7.0 5.5 inch Helio P25 Octa Core 2.5GHz 6GB RAM 64GB ROM Fingerprint Sensor 13.0MP Rear Camera Full Metal Body- Gray 6GB RAM 64GB ROM
Vernee  Mars Pro 4G Phablet Android 7.0 5.5 inch Helio P25 Octa Core 2.5GHz 6GB RAM 64GB ROM Fingerprint Sensor 13.0MP Rear Camera Full Metal Body- Gray 6GB RAM 64GB ROM

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Customer Reviews

4.72 out of 5
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See all 388 reviews Write a Review
  • Igor
    Yes (0) Color: Gray Size: 6GB RAM 64GB ROM
    Really disapointed Gearbest service
    In a begining I wasn't sure, buy or not to buy this phone. Once I was cancelled order, I think in one or two days, like phone was not dispatched. After when I got a phone I didn't expect that it will be perfect for that price, but I wanted to try not big, normal brands but something small like this, and it is sh...
    Camera worse than I expected. Fingerprint scaner unlocks once from times, wi-fi works only when you are really close to wi-fi spot, Gps at all not working, possibly it wasn't connected or not exists at all, like not found in a system. Wrote them 5 times and all the time same answers, that I didn't know how to use smart phone. I had more than 20 and it was the worst experience. Can say only 3 good things about this phone:
    1. Battery: in ultra safe mode can be on and unused for one month. Playing, video watching one day.
    2. Display: angles, size are good, have problems with blue colour, but not a screen, but phone at all.
    3. Play games online when you have enought data on sim or when you siting next to wi-fi modem, or offline. Really fast in this plan

    Nov 25,2018

  • Thomas
    Yes (6) Color: Black Size: 6GB RAM 64GB ROM
    affordable middle class phone with great screen and large storage capacity
    while the phone is no match for "real" flagship models of competing brands, it's a very nice middle class smartphone anyway! if you want to play processor-intensive games then you will probably find better phones, but if you are looking for a device with a good screen and large storage capacity to take your video collection or a ton of your favourite tv series episodes with you on a long trip around the world then this is the thing to buy!

    pros: great screen, large storage capacity so you can use both slots for sim-cards, typ c connector that allows for example to use the xiaomi noise reduction in-ear earphones (great for enjoying music and movies in trains or planes), not too heavy, very good build quality, lte band 800, (almost) no bloatware, affordable price (even very affordable if you get it from a flash sale...).
    Suggestion
    fingerprint sensor not too fast and at times not very responsive, speakers lack bass, battery capacity sufficient but not outstanding, camera mediocre in low light situations, antutu benchmark of 64'000 points.

    Jul 31,2017

  • Cynep
    Yes (0) Color: Gray Size: 6GB RAM 64GB ROM
    Хороший телефон для своей ценовой категории.
    Всем привет! Приобрел данный телефон по акции. Очень хорошее соотношение цена-качество. Из плюсов стоит отметить: функция быстрой зарядки, чистый андроид без всяких наворотов, при своих габаритах компактный, экран красочный и яркий, в отличии от телефонов Xiaomi в Казахстане работает wi-fi 5 ГГц. Из явных минусов: слабый звук звонка вызова, не распространённая модель, из-за этого очень мало аксессуаров для него, чехол не мог найти, нет нормальных защитных стёкол. Из-за отсутствия чехла выпал из рук и треснул экран, пришлось менять +45 баксов к стоимости. Батарея указана 3500 мАч, на самом деле внутри стоит 3000 мАч. Сенсор с боку не совсем удобный на самом деле. В целом телефон хороший, но брать я такой больше не буду :)!

    Nov 28,2018

  • Oskar
    Yes (0) Color: Black Size: 6GB RAM 64GB ROM
    Muy buen telefono a muy buen precio
    El telefono está muy bien, tamaño grande, buen acabado y buenas prestaciones como por ejemplo la memoria, la velocidad de cpu, pantalla, sonido, etc. Lo recomiendo por el precio que tiene, yo he pagado 155 euros. Veremos si sigue funcionando todo correctamente según vayan pasando los dias... pero de entrada un 10 de 10.
    Pros a destacar:
    - Doble Sim o 1 Sim +1 Micro Sd
    - Carga muy rápida, buena duración de bateria 3500 mAh y conector C
    - Almacenamiento 64 Gb y memoria 6Gb ampliable a 256 Gb por micro SD
    - Procesador Helio P25 octa-core a 2,5 GHz
    - Pantalla gorilla 3 de 5.5" Full HD 1080p
    - Red 4G
    - Android 7 y actualización OTA
    - Desbloqueo tactil en el lateral bastante rápido y eficiente
    - Acabado en metal
    Suggestion
    - Botones de menu y hacia atras ocupan parte del escritorio.
    - No hay fundas de silicona para este modelo, pero supongo que ya iran saliendo al mercado.
    - Drivers para volcar datos al ordenador.

    Aug 25,2017

  • Jose Luis
    Yes (1) Color: Gray Size: 6GB RAM 64GB ROM
    Great phone
    I bought it in gray and I love it. The body is totally metallic and very beautiful. It has two black bands on what should be the antennas but are integrated with the body, The screen is super bright.The battery holds up very well using several hours of screen without barely lowering. Good coverage of 4G and wifi. The photos are of good quality with the Sony sensor imx258 that I already have in my Redmi Note 4X. Maybe you need a camera application that you can download from PlayStore to take advantage of the sensor since the camera application that brings by default is a bit basic. The fast charge system is wonderful.
    Suggestion
    No objection except that the processor area is slightly heated if you use it continoussly but nothing comparable to other phones with mediatek processor (like Remi Note $ with Helios X10). The camera is good for the price (Sony Exmor RS imx258), far better than a Samsung camera that is usually found in this phone range.

    Aug 05,2017

  • Waces.
    Yes (1) Color: Black Size: 6GB RAM 64GB ROM
    Terribly Charismatic Phone
    I can say this is a great phone, principally for me that moved from an Asus Zenfone 5 (2014).
    I could transfer everything from the old phone and it still not even 1/8th of the memory occupied, The camera isn't the best obviously, but again, compared to what I had isn't bad at all, most things in general just feel great.

    If not by these complaints, that I expect Vernee to fix on their next batches or at least next versions, I can easily recommend this phone for anyone that wants something good, principally if coming from an old low/mid range, for a great price.
    Suggestion
    But It's not like it's perfect, I can say the audio from the speaker is really a bit distorted, principally on the highest volumes and with the boost on. With my main complaint being the goddamn fingerprint sensor, it is quite a mess, it gives a lot of false alarms when there's nothing touching it, and is not as you can just not use it as whenever it 'detects' something it will always make a slightly vibration no matter if it's unlocked, and when there's a finger I scanned, I have to try it various times until it works (but generally it just ends with my tries and I end up using the PIN anyways).

    Jan 15,2018

  • Michele
    Yes (1) Color: Black Size: 6GB RAM 64GB ROM
    After a Mars purchased in March, now I moved to Mars pro :)
    Speed and CPU very fast and up to date (P25 + 6GB ram and 64 GB ram).
    Also the fingerprints scanner works fine. I registered only one out of the 5 fingers, and it reads it 95% at first try.
    Nice and strong body, I dropped it from 2mt to the floor, without any damage.
    Very satisfied of the purchase.
    Phone came fully charged, so I started immediately to use it.
    I have ordered it on 25th and it arrived on October 13th through Italy express. Do not scare about shipping delays in UK.
    Suggestion
    It would be nice to have a soft you cover in the package, in addition to the screen protector already applied.
    The camera is not impressive, but if you want to win the Pulitzer prize you should buy an EOS camera :)
    Also I noticed that the type C plug is a little bit hard when I plugged in the charging cable.

    Oct 15,2017

  • R. Modesto
    Yes (7) Color: Black Size: 6GB RAM 64GB ROM
    Vernee Mars Pro
    - Excelente construção.
    - Ótimo processador intermediário, já rodou todos os jogos da Play Store liso.
    - Tem um boa câmera frontal.
    - Muita memória interna.
    - Muita memória RAM, nunca vai travar.
    - Android 7.0 o mais puro que já vi.
    - Excelente resolução Full HD.
    - Excelente proteção na tela contra arranhões e quedas, porém recomendo comprar capinha e película. Não é uma boa ideia deixá-lo cair.
    - Em relação ao preço comparado aos do Brasil, dá show nas configurações em sua faixa de preço e em alguns até mais caros.
    - Super recomendo BRs.
    - Demorou 28 dias no total (úteis e finais de semana) e moro no TO.
    Suggestion
    - Câmera traseira deixou muito a desejar, não foca direito, a maioria das fotos ficam embaçadas. Só precisa de uma atualização nas definições da câmera. Qualquer coisa só ir na Play Store e baixar um app que configure a câmera. No aguardo de um ROM em relação a câmera traseira.
    - Pelo fato de ser Android puro, vários apps de ferramentas não vem nele, mas só baixar na Play Store.
    - Leitor digital não é 100% preciso, é preciso encaixar bem o dedo no mesmo.

    Sep 20,2017

  • Jonelle Chua
    Yes (0) Color: Black Size: 6GB RAM 64GB ROM
    best budget phone
    - Fast , even i opened many apps it still runs smooth.
    - Fast charging , i didn't expect it charged less than an hour from 25-95%
    - Fingerprint scanner is good (it depends on how you encode your finger print on the phone )
    - Slim it has a good look in the eyes
    - SIM tray, you can use SIM2 slot as a memory card slot
    - Screen i hope they just add a hardware for touch panels instead of on screen buttons
    - Display is awesome
    Suggestion
    - average for the camera and the build of the camera
    - average for the speakers
    - hard to find accessories like tempered glass and cases( although i find a close phone case from another brand but still cant find the case)
    -software
    - i installed gboard because i dont like the layout of touchpal
    - no earphones but its ok for the price
    - Stock android

    Aug 09,2017

  • Sergio Stratila
    Yes (1) Color: Black Size: 6GB RAM 64GB ROM
    Vernee Mars Pro 4G Phablet Android 7.0 5.5 inch
    Nice CPU speed and GP + 6GB ram makes you forget about apps launched+ they are still active when you return.
    Nice body, pretty display 5,5 with good resolution + do not believe UnTuTu.
    BT and WI-FI works as lightning.
    Software is pretty stable.
    Type-C charger (up to 20 min for 100% charge/from 1%)
    8*2.5Ghz CPU
    Impressed about the quality of main box, looks adorable.
    Suggestion
    3500 MAH battery for 5,5 display + CPU8*2,5 drains it, goes well for 12-16H of socializing,watching videos and playing games.
    Camera is not so well-balanced it`s a 13MP/5MP still it has pretty resolution and good focus.

    Oct 14,2017

FAQ for Vernee Mars Pro 4G Phablet

Customer Questions & Answers

  • All(100)
  • Product Information(68)
  • Stock Status(2)
  • Payment(3)
  • About Shipping(21)
  • Others(6)
Q

Has NFC?

By Davi Aug-03/2018 00:21:45

A

Hello Davi,
Thanks for your inquiry.

Sorry the item does not have the NFC function.

Q

Does it has a infrared remote control function ?

By Lucas Jun-06/2018 12:55:14

A

Dear Lucas,


Sorry, it does not support infrared remote control function.

Q

My display is broken. Is ist possible, to get a new one from you? And if yes, at what price? Regards

By Astrid Liebetrau Apr-25/2018 11:14:30

A

Hello Astrid,
Thanks for your inquiry.

Sorry we do not have the spare screen for the item for sale.

Q

There is a led notification!! Blue color and better than some other models

By Jahimehe Feb-19/2018 10:24:19

A

Hello Jahimehe,
This item is no  led notification, sorry.

Q

Is there a led notification in this device?

By LED NOTIFICATION Feb-07/2018 13:36:39

A

Hello LED,

No,there is not a led notification in this device.Hope you may understand us.


Q

The system VOS of this phone will be updated to Android Oreo?

By Paulo Jan-17/2018 13:55:13

A

Hello Paulo,
We are sorry that the item is unable to support the functions.

Q

What is difference about HK-2 AND HK-4...

By Pintubhai Oct-29/2017 02:29:54

A

Hello Pintubhai,
Just warehouse location.

Q

Hello, Is this item in stock or still not ? Thank you,

By Stock Oct-22/2017 19:49:36

A

Hello Stock,


This product is in stock, you can place the order now.

Q

Hello, Is this product in stock in gray color or is it back-ordered ? Thank you

By Stock Oct-12/2017 13:38:29

A

Hello Stock,
We are sorry this item not in stock now, we except in stock between Oct 13 - Oct 14.

Q

Hello, It's been 10 days since I bought and paid for the phone, but still not posted. Your reply was that it is out of stock.. In this case why your website is not updated and people can still buy it? This was a gift for my son's birthday, which will be too late to arrive. I have asked a number of questions on Facebook messenger and even chose another phone, but you just ignoring me. Whats going on?

By Simona Vaiciuniene Oct-07/2017 20:10:04

A

Hello Simona,
We are sorry this item not in stock now, we except ship this item between Oct 9 - Oct 10.

Q

Has NFC?

By Davi Aug-03/2018 00:21:45

A

Hello Davi,
Thanks for your inquiry.

Sorry the item does not have the NFC function.

Q

Does it has a infrared remote control function ?

By Lucas Jun-06/2018 12:55:14

A

Dear Lucas,


Sorry, it does not support infrared remote control function.

Q

There is a led notification!! Blue color and better than some other models

By Jahimehe Feb-19/2018 10:24:19

A

Hello Jahimehe,
This item is no  led notification, sorry.

Q

Is there a led notification in this device?

By LED NOTIFICATION Feb-07/2018 13:36:39

A

Hello LED,

No,there is not a led notification in this device.Hope you may understand us.


Q

What is difference about HK-2 AND HK-4...

By Pintubhai Oct-29/2017 02:29:54

A

Hello Pintubhai,
Just warehouse location.

Q

Hi, good afternoon, I'm from Mexico and I would like to know if the phone is released for telcel or movistar companies, and what kind of guarantees do they have?

By jonathan Oct-05/2017 22:53:17

A

Hello jonathan, 

Please ensure local area network is compatible. click http://maps.mobileworldlive.com/ for Network Frequency of your country. Please check with your carrier/provider before purchasing this item.

Network: 
2G: GSM 850/900/1800MHz
3G: WCDMA 900/2100MHz
4G: FDD-LTE 800/1800/2100/2600MHz

Q

Good morning, would you like to know if you deliver to Brazil? And what is the delivery period?

By Fredson Argolo Sep-24/2017 12:29:18

A

Hello Fredson,
We can ship to your country via 

Registered Air Mail    10 - 25 business days    FREE SHIPPING    

Priority Line    15 - 25 business days    $3.82    

Expedited Shipping    3 - 7 business days    $56.36    


Q

hi, i live in canada alberta, my service provider is Fido. is it compatible?

By jay Sep-24/2017 03:08:56

A

Hello jay, 

Please ensure local area network is compatible. click http://maps.mobileworldlive.com/ for Network Frequency of your country. Please check with your carrier/provider before purchasing this item.

2G: GSM 850/900/1800MHz
3G: WCDMA 900/2100MHz
4G: FDD-LTE 800/1800/2100/2600MHz

Q

Does it have SMS Toolkit?

By Jurijus Kiseliovas Sep-21/2017 19:30:36

A

Hello Jurijus, 

We will offer you SIM Needle.

Package Contents

Cell Phone: 1 
Power Adapter: 1 
USB Cable: 1 
English Manual : 1 
SIM Needle: 1


Q

Hi, Does the phone supports OTA? Thanks! Saurabh

By Saurabh Sep-15/2017 20:48:14

A

Hello Saurabh,


Yes, it can support OTA. 


Let me know if you need any further assistance. 


Q

Hello, Is this item in stock or still not ? Thank you,

By Stock Oct-22/2017 19:49:36

A

Hello Stock,


This product is in stock, you can place the order now.

Q

Hello, Is this product in stock in gray color or is it back-ordered ? Thank you

By Stock Oct-12/2017 13:38:29

A

Hello Stock,
We are sorry this item not in stock now, we except in stock between Oct 13 - Oct 14.

Q

Why does it only show the price in Euros, I need to be in dolars. Cause my card is in dollars.

By Manuel Matos Aug-14/2017 23:59:47

A

Hello Manuel,
Thanks for your inquiry.

The item is on flash sale now with the price for $179.99 USD.

Q

Hi, can i make the payment with boleto on app ? The option only is paypal via app ???Thx!

By Rircardo Jul-03/2017 16:46:36

A

Hello Rircardo,
If you want pay by boleto, please use your PC to pay for it.

Q

Can i pay with any credit card

By Alan Strider Jul-01/2017 07:11:08

A

Hello Alan,

Available payment methods depend on your country. Please add items to your cart and click "Proceed to checkout". Choose your destination country for a list of the available payment methods. 


If you would like to pay by wire transfer or Western Union, please contact us for further details.


Q

Hello, It's been 10 days since I bought and paid for the phone, but still not posted. Your reply was that it is out of stock.. In this case why your website is not updated and people can still buy it? This was a gift for my son's birthday, which will be too late to arrive. I have asked a number of questions on Facebook messenger and even chose another phone, but you just ignoring me. Whats going on?

By Simona Vaiciuniene Oct-07/2017 20:10:04

A

Hello Simona,
We are sorry this item not in stock now, we except ship this item between Oct 9 - Oct 10.

Q

I have a order with you, but the order didnt leave yet. I want to know how much time will take to my order be sent. thanks!

By Carlos Brito Oct-04/2017 19:02:17

A

Hello Carlos,
This item in stock now, we except ship this item between Oct 10 - Oct 12.

Q

HI, actually i want to buy your product .veerna marsh pro. actually i want to know can you ship this to india .{Rayagada}.and what if i not got this device .after buying this using paypal. i just ask you this because your gearbeast help center is worse.not working live chat .or not working messenger.don't know how its work. i hope you should bring this product to india you can do businesses of millions . Thanks,,

By monty Sep-11/2017 02:08:21

A

Hello monty,

Thank you for your inquiry.

It can be shipped to India.

Gearbest accepts the following safe and secure payment methods:

1. PayPal

2. Credit card via PayPal

3. Wire transfer

4. Western Union

5. Boleto Bancario via Ebanx


Available payment methods depend on your country. Please add items to your cart and click "Proceed to checkout". Choose your destination country for a list of the available payment methods. 


If you would like to pay by wire transfer or Western Union, please contact us for further details.


Q

If I buy this phone and I want it to arrive in Argentina how long I have to wait

By Lautaro Aug-28/2017 05:07:07

A

Hello Lautaro,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

hi GB ! It's possible to deliver me in New Caledonia, Noumea. South Pacific. ??? It's a country between New zealand and Australia ! Thanks !

By GAUTIER Aug-03/2017 20:23:55

A

Hello GAUTIER,


Sorry that currently we do not deliver to New Caledonia.

Thank you for your inquiry.

Q

Hello, Can you write a $ 70 prize package? Is it a lower tax? Thanks

By petr Aug-02/2017 08:37:06

A

Hello petr,
Thanks for your inquiry.

Sorry, we cannot declare a lower value on the package.

Q

1- where the phone is sent from 2 - How about customs declaration and taxes to the Czech Republic?

By petr Aug-01/2017 12:54:22

A

Hello petr,


This phone will be sent from China.

If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations. 


For more details, please check your local customs website.

See our FAQ's here: http://www.gearbest.com/about/faq.html 


Q

Quanto ele vai ser enviado pro brasil? ja saiu algum navio?

By Helayne Alves Jul-18/2017 20:32:00

A

Hello Helayne,


You can see the shipping costs and delivery time for your order during the checkout. 


Simply add your products to your cart and select the country of delivery, then the available shipping options and costs will be displayed. 


We have 3 methods of delivery, the estimated shipping times are below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html


Q

Quanto ele vai ser enviado pro brasil? ja saiu algum navio?

By Helayne Alves Jul-18/2017 20:31:54

A

Hello Helayne,


You can see the shipping costs and delivery time for your order during the checkout. 


Simply add your products to your cart and select the country of delivery, then the available shipping options and costs will be displayed. 


We have 3 methods of delivery, the estimated shipping times are below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html


Q

I am from Israel. After a few days I get the cell phone

By Yeonatan Jul-15/2017 20:24:18

A

Hello Yeonatan,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-10 business days 

2) Standard shipping: 3-7 business days

3) Flat rate shipping: 10-20 business days 


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

My display is broken. Is ist possible, to get a new one from you? And if yes, at what price? Regards

By Astrid Liebetrau Apr-25/2018 11:14:30

A

Hello Astrid,
Thanks for your inquiry.

Sorry we do not have the spare screen for the item for sale.

Q

The system VOS of this phone will be updated to Android Oreo?

By Paulo Jan-17/2018 13:55:13

A

Hello Paulo,
We are sorry that the item is unable to support the functions.

Q

NO NFC

By tibo Sep-08/2017 16:20:18

A

Hello tibo,
Thank you for your inquiry.

It does not support NFC.

Let me know if you need any help.

Q

How about the guarantee?

By Quarantee Sep-05/2017 09:37:02

A

Hello Quarantee,
Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html

Q

How long does it take to ship to Portugal?

By Lourenço Aug-26/2017 21:14:47

A

Hello Lourenço,

Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

This cell phone has a cases, if yes where can I get it? this fhone and vernee mars cases are the same?

By yeonatan Jul-19/2017 08:00:06

A

Hello yeonatan,
Thansk for your inquiry.

Here is the link of the case for the item: http://www.gearbest.com/cases-leather/pp_495859.html


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