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Home > > Cell phones

Customer Questions & AnswersAsk a question

  • All (85)
  • Product information (72)
  • Stock status (7)
  • Payment (0)
  • About shipping (5)
  • Others (1)
  • Q

    The ccmc version works in Spain and Europe? Thanks.

    By Ilerda Dec-05/2017 10:12:22

    A

    Hello Ilerda,

    For the issue, please check the frequency in the link http://maps.mobileworldlive.com/ and

    detailed information as follows:

    Networks:
    GSM: B2/B3/B5/B8 CDMA1X/EVDO BC0
    WCDMA: B1/B2/B5/B8
    TD-SCDMA: B34/B39
    FDD-LTE: B1/B3/B5/B7/B8
    TD-LTE: B38/B39/B40/B41

    If your country can support the bands, you can use it in your country.


  • Q

    The version that is being sold is 6 GB of RAM + ROM of 128 GB?

    By Nicolás Dec-03/2017 02:12:00

    A

    Hello Nicolás,
    Thanks for your inquiry.

    It is 6GB RAM 128GB ROM.

  • Q

    Xiaomi Mi 6 4G Smartphone - CMCC VERSION 6GB RAM 128GB ROM BLACK Is this the ceramic Version? Does it work in Germany?

    By Johannes Nov-30/2017 10:11:30

    A

    Hello Johannes,
    Please note that the item is not ceramic version.

    For the use of the item, please check the frequency in the link http://maps.mobileworldlive.com/ and

    detailed information as follows:

    Networks:
    GSM: B2/B3/B5/B8 CDMA1X/EVDO BC0
    WCDMA: B1/B2/B5/B8
    TD-SCDMA: B34/B39
    FDD-LTE: B1/B3/B5/B7/B8
    TD-LTE: B38/B39/B40/B41

    If your country can support the bands, you can use it in your country.


  • Q

    Hello, I am from Spain. Does it include a EU plug adapter? Thank you.

    By Hector Nov-29/2017 02:11:39

    A

    Hello Hector,


    This item is Chinese plug, we will ship out an Power Adapter against your country.
    Let me know if you need any further assistance.



  • Q

    Is this really the 128 gb and ceramic version?

    By Leon L Nov-25/2017 12:11:30

    A

    Hello Leon,
    This item is 6GB RAM + 128GB ROM .It is International Version Ceramic Body .

  • Q

    Does the HK Warehouse 6gb ram 64gb rom ship with global ROM?

    By Sen Nov-25/2017 05:11:24

    A

    Hello Sen,

    Sorry it is not global ROM.

    Let me know if you need any further assistance.


  • Q

    Hello, is HK WAREHOUS 6GB RAM 128GB ROM a ceramic version?

    By Andrei Nov-25/2017 05:11:05

    A

    Hello Andrei,

    Yes, it is a ceramic version.

    Let me know if you need any further assistance.


  • Q

    ceramic version 6Gb RAM 128Gb ROM to be used in Peru?

    By Eduardo Nov-24/2017 04:11:30

    A

    Hello Eduardo,

    It can work with below Network type: GSM+CDMA+WCDMA+TD-SCDMA+FDD-LTE+TD-LTE
    2G: GSM B2/B3/B5/B8
    CDMA: CDMA 1X/EVDO BC0
    3G: WCDMA B1/B2/B5/B8
    TD-SCDMA: TD-SCDMA B34/B39
    4G: FDD-LTE B1/B3/B5/B7/B8
    TDD/TD-LTE: TD-LTE B38/B39/B40/41.

    Let me know if you need any further assistance.


  • Q

    Hi ! Is Xiaomi Mi 6 4G Smartphone  -  HK WAREHOUS 6GB RAM 128GB ROM  to be used in Poland ? is that ceramic version?

    By Aigor Nov-23/2017 03:11:01

    A

    Hello Aigor,


    It can support below Network type: GSM+CDMA+WCDMA+TD-SCDMA+FDD-LTE+TD-LTE
    2G: GSM B2/B3/B5/B8
    CDMA: CDMA 1X/EVDO BC0
    3G: WCDMA B1/B2/B5/B8
    TD-SCDMA: TD-SCDMA B34/B39
    4G: FDD-LTE B1/B3/B5/B7/B8
    TDD/TD-LTE: TD-LTE B38/B39/B40/41.

    Yes it is ceramic version.

    Let me know if you need any further assistance.


  • Q

    hello Did I order this phone or does the kit have an EU adapter?

    By Pytka Nov-16/2017 02:11:19

    A

    Hello Pytka,

    This item is Chinese plug, we will ship out an Power Adapter against your country.
    Let me know if you need any further assistance.


Prev 1 234 ... 9Go To: GO

  • Q

    The ccmc version works in Spain and Europe? Thanks.

    By Ilerda Dec-05/2017 10:12:22

    A

    Hello Ilerda,

    For the issue, please check the frequency in the link http://maps.mobileworldlive.com/ and

    detailed information as follows:

    Networks:
    GSM: B2/B3/B5/B8 CDMA1X/EVDO BC0
    WCDMA: B1/B2/B5/B8
    TD-SCDMA: B34/B39
    FDD-LTE: B1/B3/B5/B7/B8
    TD-LTE: B38/B39/B40/B41

    If your country can support the bands, you can use it in your country.


  • Q

    The version that is being sold is 6 GB of RAM + ROM of 128 GB?

    By Nicolás Dec-03/2017 02:12:00

    A

    Hello Nicolás,
    Thanks for your inquiry.

    It is 6GB RAM 128GB ROM.

  • Q

    Xiaomi Mi 6 4G Smartphone - CMCC VERSION 6GB RAM 128GB ROM BLACK Is this the ceramic Version? Does it work in Germany?

    By Johannes Nov-30/2017 10:11:30

    A

    Hello Johannes,
    Please note that the item is not ceramic version.

    For the use of the item, please check the frequency in the link http://maps.mobileworldlive.com/ and

    detailed information as follows:

    Networks:
    GSM: B2/B3/B5/B8 CDMA1X/EVDO BC0
    WCDMA: B1/B2/B5/B8
    TD-SCDMA: B34/B39
    FDD-LTE: B1/B3/B5/B7/B8
    TD-LTE: B38/B39/B40/B41

    If your country can support the bands, you can use it in your country.


  • Q

    Hello, I am from Spain. Does it include a EU plug adapter? Thank you.

    By Hector Nov-29/2017 02:11:39

    A

    Hello Hector,


    This item is Chinese plug, we will ship out an Power Adapter against your country.
    Let me know if you need any further assistance.



  • Q

    Is this really the 128 gb and ceramic version?

    By Leon L Nov-25/2017 12:11:30

    A

    Hello Leon,
    This item is 6GB RAM + 128GB ROM .It is International Version Ceramic Body .

  • Q

    Does the HK Warehouse 6gb ram 64gb rom ship with global ROM?

    By Sen Nov-25/2017 05:11:24

    A

    Hello Sen,

    Sorry it is not global ROM.

    Let me know if you need any further assistance.


  • Q

    Hello, is HK WAREHOUS 6GB RAM 128GB ROM a ceramic version?

    By Andrei Nov-25/2017 05:11:05

    A

    Hello Andrei,

    Yes, it is a ceramic version.

    Let me know if you need any further assistance.


  • Q

    ceramic version 6Gb RAM 128Gb ROM to be used in Peru?

    By Eduardo Nov-24/2017 04:11:30

    A

    Hello Eduardo,

    It can work with below Network type: GSM+CDMA+WCDMA+TD-SCDMA+FDD-LTE+TD-LTE
    2G: GSM B2/B3/B5/B8
    CDMA: CDMA 1X/EVDO BC0
    3G: WCDMA B1/B2/B5/B8
    TD-SCDMA: TD-SCDMA B34/B39
    4G: FDD-LTE B1/B3/B5/B7/B8
    TDD/TD-LTE: TD-LTE B38/B39/B40/41.

    Let me know if you need any further assistance.


  • Q

    Hi ! Is Xiaomi Mi 6 4G Smartphone  -  HK WAREHOUS 6GB RAM 128GB ROM  to be used in Poland ? is that ceramic version?

    By Aigor Nov-23/2017 03:11:01

    A

    Hello Aigor,


    It can support below Network type: GSM+CDMA+WCDMA+TD-SCDMA+FDD-LTE+TD-LTE
    2G: GSM B2/B3/B5/B8
    CDMA: CDMA 1X/EVDO BC0
    3G: WCDMA B1/B2/B5/B8
    TD-SCDMA: TD-SCDMA B34/B39
    4G: FDD-LTE B1/B3/B5/B7/B8
    TDD/TD-LTE: TD-LTE B38/B39/B40/41.

    Yes it is ceramic version.

    Let me know if you need any further assistance.


  • Q

    hello Did I order this phone or does the kit have an EU adapter?

    By Pytka Nov-16/2017 02:11:19

    A

    Hello Pytka,

    This item is Chinese plug, we will ship out an Power Adapter against your country.
    Let me know if you need any further assistance.


Prev 1 234 ... 8Go To: GO

  • Q

    hi, do you have this product (6/128 black ceramic) in stock for immediatly delivery? thx

    By Leandro Oct-22/2017 03:10:32

    A

    Hello Leandro,


    Yes.It's in stock.you can place the order now.

  • Q

    Do you have the product in stock for immediate delivery? Im about to buy, but im seeing so much customers complains here in brazil about gearbest's that made me unsure.

    By sandui Oct-17/2017 08:10:20

    A

    Hello sandui,


    Yes, this item in stock now.

    Please refer to our shipping estimations below:

    1) Expedited Shipping: 3-7 business days

    2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

    3) Priority Line: 5-25 business days (Only available for certain countries)


    Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html


  • Q

    Hi. I ordered the product 25 september. Currents status is Processing. How long will it take to ship the product?

    By maurizio Oct-12/2017 08:10:13

    A

    Hello maurizio,
    We are sorry this item not in stock now, we except in stock between Oct 15 - Oct 17.

  • Q

    Is the product in stock?

    By rennan Oct-06/2017 12:10:32

    A

    Hello rennan,
    Yes this item in stock now.

  • Q

    Please bring that model to EU wharehouse! I thing you will have great deals! An extraordidar phone... I wish to have it...

    By Nichifor Ciprian Oct-02/2017 12:10:08

    A

    Hello Nichifor,
    We are sorry we don't have this plan yet.

  • Q

    Please bring that model to EU wharehouse! I thing you will have great deals! An extraordidar phone... I wish to have it...

    By Nichifor Ciprian Oct-02/2017 12:10:06

    A

    Hello Nichifor,
    We are sorry we don't have this plan yet.

  • Q

    Do you have this product in stock?

    By Ranyer Sep-20/2017 12:09:42

    A

    Hello Ranyer,
    Yes, this item in stock now.

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  • Q

    Hello i am living in the EU and I wanted to know if your storage are here at the EU or outside?

    By Ron Oct-10/2017 04:10:48

    A

    Hello Ron,
    We are sorry this item in stock in CN warehouse only.

  • Q

    Hi. I ordered the product today. Currents status is Processing. What is Processing? and How long will it take to ship the product?

    By When Will the product ship? Oct-10/2017 04:10:47

    A

    Hello When,
    This item in stock now, we can ship it at once, please contact our support center for your order issue.

  • Q

    Hello, can I message the seller after the payment to give more shipping details?

    By enrico Oct-04/2017 03:10:02

    A

    Hello enrico,
    Yes, you can contact us at anytime.

  • Q

    Hello, do you ship to India? Do I need to pay custom charges?

    By aman Sep-26/2017 08:09:06

    A

    Hello aman,


    We can ship to your country via

    Unregistered Air Mail 10 - 25 business days $0.62

    Registered Air Mail 10 - 25 business days $1.81

    Priority Line 10 - 17 business days FREE SHIPPING

    Expedited Shipping 3 - 7 business days $14.35

    If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations.


    For more details, please check your local customs website.

    See our FAQ's here: http://www.gearbest.com/about/faq.html


  • Q

    Hi do you have this in stock?, I´m in Australia how long will take deliver in Adelaide Australia?

    By Arah San Sep-21/2017 01:09:41

    A

    Hello Arah,


    This item in stock now.

    Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


    Please refer to our shipping estimations below:

    1) Expedited Shipping: 3-7 business days

    2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

    3) Priority Line: 5-25 business days (Only available for certain countries)


    Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html


  • Q

    Hello Could you send the product worth $ 50.00? so that it is not taxed. Thank you

    By ernandes Barcellos Oct-27/2017 05:10:29

    A

    Hello ernandes,


    Unfortunately we cannot declare goods at a lower value than what the item is truly worth. We are sorry for this inconvenience.


    We regret that we cannot under declare goods due to customs laws or guarantee that our customers will not have to pay import tax. However, we will always strive to ensure that customers do not incur further costs and will always choose the best shipping solution possible for the destination country that the customer has chosen.


    Please refer to our shipping and handling terms and conditions, here: http://www.gearbest.com/about/terms-and-conditions.html


    If you have any more questions please feel free to contact us.